asm

package
v1.9.7 Latest Latest
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 Go to latest Published: Dec 11, 2024 License: Apache-2.0 Imports: 14 Imported by: 0

Documentation

Index

Constants

View Source 
const (
	Asm_StreamAgentState_FullMethodName             = "/api.v1alpha1.asm.Asm/StreamAgentState"
	Asm_ManagerStreamAgentState_FullMethodName      = "/api.v1alpha1.asm.Asm/ManagerStreamAgentState"
	Asm_PushEvents_FullMethodName                   = "/api.v1alpha1.asm.Asm/PushEvents"
	Asm_CreateSession_FullMethodName                = "/api.v1alpha1.asm.Asm/CreateSession"
	Asm_EndSession_FullMethodName                   = "/api.v1alpha1.asm.Asm/EndSession"
	Asm_GetCurrentSession_FullMethodName            = "/api.v1alpha1.asm.Asm/GetCurrentSession"
	Asm_EnableVoice_FullMethodName                  = "/api.v1alpha1.asm.Asm/EnableVoice"
	Asm_DisableVoice_FullMethodName                 = "/api.v1alpha1.asm.Asm/DisableVoice"
	Asm_ListConversations_FullMethodName            = "/api.v1alpha1.asm.Asm/ListConversations"
	Asm_AssignNewConversation_FullMethodName        = "/api.v1alpha1.asm.Asm/AssignNewConversation"
	Asm_ListAgents_FullMethodName                   = "/api.v1alpha1.asm.Asm/ListAgents"
	Asm_SetConversationCollectedData_FullMethodName = "/api.v1alpha1.asm.Asm/SetConversationCollectedData"
	Asm_GetQueuesDetails_FullMethodName             = "/api.v1alpha1.asm.Asm/GetQueuesDetails"
)
View Source 
const (
	AsmApi_CreateSession_FullMethodName                = "/api.v1alpha1.asm.AsmApi/CreateSession"
	AsmApi_GetStatus_FullMethodName                    = "/api.v1alpha1.asm.AsmApi/GetStatus"
	AsmApi_EndSession_FullMethodName                   = "/api.v1alpha1.asm.AsmApi/EndSession"
	AsmApi_GetCurrentSession_FullMethodName            = "/api.v1alpha1.asm.AsmApi/GetCurrentSession"
	AsmApi_SwitchSubsession_FullMethodName             = "/api.v1alpha1.asm.AsmApi/SwitchSubsession"
	AsmApi_ListConversations_FullMethodName            = "/api.v1alpha1.asm.AsmApi/ListConversations"
	AsmApi_AssignNewConversation_FullMethodName        = "/api.v1alpha1.asm.AsmApi/AssignNewConversation"
	AsmApi_ListAgents_FullMethodName                   = "/api.v1alpha1.asm.AsmApi/ListAgents"
	AsmApi_SetConversationCollectedData_FullMethodName = "/api.v1alpha1.asm.AsmApi/SetConversationCollectedData"
	AsmApi_GetQueuesDetails_FullMethodName             = "/api.v1alpha1.asm.AsmApi/GetQueuesDetails"
)

Variables

View Source 
var AsmApi_ServiceDesc = grpc.ServiceDesc{
	ServiceName: "api.v1alpha1.asm.AsmApi",
	HandlerType: (*AsmApiServer)(nil),
	Methods: []grpc.MethodDesc{
		{
			MethodName: "CreateSession",
			Handler:    _AsmApi_CreateSession_Handler,
		},
		{
			MethodName: "GetStatus",
			Handler:    _AsmApi_GetStatus_Handler,
		},
		{
			MethodName: "EndSession",
			Handler:    _AsmApi_EndSession_Handler,
		},
		{
			MethodName: "GetCurrentSession",
			Handler:    _AsmApi_GetCurrentSession_Handler,
		},
		{
			MethodName: "SwitchSubsession",
			Handler:    _AsmApi_SwitchSubsession_Handler,
		},
		{
			MethodName: "ListConversations",
			Handler:    _AsmApi_ListConversations_Handler,
		},
		{
			MethodName: "AssignNewConversation",
			Handler:    _AsmApi_AssignNewConversation_Handler,
		},
		{
			MethodName: "ListAgents",
			Handler:    _AsmApi_ListAgents_Handler,
		},
		{
			MethodName: "SetConversationCollectedData",
			Handler:    _AsmApi_SetConversationCollectedData_Handler,
		},
		{
			MethodName: "GetQueuesDetails",
			Handler:    _AsmApi_GetQueuesDetails_Handler,
		},
	},
	Streams:  []grpc.StreamDesc{},
	Metadata: "api/v1alpha1/asm/service.proto",
}

AsmApi_ServiceDesc is the grpc.ServiceDesc for AsmApi service. It's only intended for direct use with grpc.RegisterService, and not to be introspected or modified (even as a copy)

View Source 
var Asm_ServiceDesc = grpc.ServiceDesc{
	ServiceName: "api.v1alpha1.asm.Asm",
	HandlerType: (*AsmServer)(nil),
	Methods: []grpc.MethodDesc{
		{
			MethodName: "PushEvents",
			Handler:    _Asm_PushEvents_Handler,
		},
		{
			MethodName: "CreateSession",
			Handler:    _Asm_CreateSession_Handler,
		},
		{
			MethodName: "EndSession",
			Handler:    _Asm_EndSession_Handler,
		},
		{
			MethodName: "GetCurrentSession",
			Handler:    _Asm_GetCurrentSession_Handler,
		},
		{
			MethodName: "EnableVoice",
			Handler:    _Asm_EnableVoice_Handler,
		},
		{
			MethodName: "DisableVoice",
			Handler:    _Asm_DisableVoice_Handler,
		},
		{
			MethodName: "ListConversations",
			Handler:    _Asm_ListConversations_Handler,
		},
		{
			MethodName: "AssignNewConversation",
			Handler:    _Asm_AssignNewConversation_Handler,
		},
		{
			MethodName: "ListAgents",
			Handler:    _Asm_ListAgents_Handler,
		},
		{
			MethodName: "SetConversationCollectedData",
			Handler:    _Asm_SetConversationCollectedData_Handler,
		},
		{
			MethodName: "GetQueuesDetails",
			Handler:    _Asm_GetQueuesDetails_Handler,
		},
	},
	Streams: []grpc.StreamDesc{
		{
			StreamName:    "StreamAgentState",
			Handler:       _Asm_StreamAgentState_Handler,
			ServerStreams: true,
		},
		{
			StreamName:    "ManagerStreamAgentState",
			Handler:       _Asm_ManagerStreamAgentState_Handler,
			ServerStreams: true,
		},
	},
	Metadata: "api/v1alpha1/asm/public_service.proto",
}

Asm_ServiceDesc is the grpc.ServiceDesc for Asm service. It's only intended for direct use with grpc.RegisterService, and not to be introspected or modified (even as a copy)

View Source 
var File_api_v1alpha1_asm_public_service_proto protoreflect.FileDescriptor
View Source 
var File_api_v1alpha1_asm_service_proto protoreflect.FileDescriptor

Functions

func RegisterAsmApiServer 

func RegisterAsmApiServer(s grpc.ServiceRegistrar, srv AsmApiServer)

func RegisterAsmServer 

func RegisterAsmServer(s grpc.ServiceRegistrar, srv AsmServer)

Types

type AsmApiClient 

type AsmApiClient interface {
	// Creates an agent session and enables the voice channel
	CreateSession(ctx context.Context, in *CreateSessionReq, opts ...grpc.CallOption) (*CreateSessionRes, error)
	// Returns an aggregate of the statuses of all channels
	GetStatus(ctx context.Context, in *GetStatusReq, opts ...grpc.CallOption) (*GetStatusRes, error)
	// Closes an asm session and all sub sessions
	EndSession(ctx context.Context, in *EndSessionReq, opts ...grpc.CallOption) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(ctx context.Context, in *GetCurrentSessionReq, opts ...grpc.CallOption) (*AsmSession, error)
	// Updates the currently active subsession
	SwitchSubsession(ctx context.Context, in *SwitchSubsessionReq, opts ...grpc.CallOption) (*SwitchSubsessionRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(ctx context.Context, in *ListConversationsReq, opts ...grpc.CallOption) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(ctx context.Context, in *AssignNewConversationReq, opts ...grpc.CallOption) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(ctx context.Context, in *ListAgentsReq, opts ...grpc.CallOption) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(ctx context.Context, in *SetConversationCollectedDataReq, opts ...grpc.CallOption) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(ctx context.Context, in *GetQueuesDetailsReq, opts ...grpc.CallOption) (*commons.GetQueuesDetailsRes, error)
}

AsmApiClient is the client API for AsmApi service.

For semantics around ctx use and closing/ending streaming RPCs, please refer to https://pkg.go.dev/google.golang.org/grpc/?tab=doc#ClientConn.NewStream.

func NewAsmApiClient 

func NewAsmApiClient(cc grpc.ClientConnInterface) AsmApiClient

type AsmApiServer 

type AsmApiServer interface {
	// Creates an agent session and enables the voice channel
	CreateSession(context.Context, *CreateSessionReq) (*CreateSessionRes, error)
	// Returns an aggregate of the statuses of all channels
	GetStatus(context.Context, *GetStatusReq) (*GetStatusRes, error)
	// Closes an asm session and all sub sessions
	EndSession(context.Context, *EndSessionReq) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(context.Context, *GetCurrentSessionReq) (*AsmSession, error)
	// Updates the currently active subsession
	SwitchSubsession(context.Context, *SwitchSubsessionReq) (*SwitchSubsessionRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(context.Context, *ListConversationsReq) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(context.Context, *AssignNewConversationReq) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(context.Context, *ListAgentsReq) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(context.Context, *SetConversationCollectedDataReq) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(context.Context, *GetQueuesDetailsReq) (*commons.GetQueuesDetailsRes, error)
	// contains filtered or unexported methods
}

AsmApiServer is the server API for AsmApi service. All implementations must embed UnimplementedAsmApiServer for forward compatibility.

type AsmClient 

type AsmClient interface {
	// Streams back status updates for the given asm session
	// only the asm session sid filter is allowed
	StreamAgentState(ctx context.Context, in *StreamAgentStateReq, opts ...grpc.CallOption) (Asm_StreamAgentStateClient, error)
	// Streams back statuses for the desired filter
	ManagerStreamAgentState(ctx context.Context, in *ManagerStreamAgentStateReq, opts ...grpc.CallOption) (Asm_ManagerStreamAgentStateClient, error)
	PushEvents(ctx context.Context, in *PushEventsReq, opts ...grpc.CallOption) (*PushEventsRes, error)
	// Creates an agent session and enables the voice channel
	CreateSession(ctx context.Context, in *CreateSessionReq, opts ...grpc.CallOption) (*CreateSessionRes, error)
	// Closes an asm session and all sub sessions
	EndSession(ctx context.Context, in *EndSessionReq, opts ...grpc.CallOption) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(ctx context.Context, in *GetCurrentSessionReq, opts ...grpc.CallOption) (*AsmSession, error)
	// Updates the currently active subsession
	EnableVoice(ctx context.Context, in *EnableVoiceReq, opts ...grpc.CallOption) (*EnableVoiceRes, error)
	DisableVoice(ctx context.Context, in *DisableVoiceReq, opts ...grpc.CallOption) (*DisableVoiceRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(ctx context.Context, in *ListConversationsReq, opts ...grpc.CallOption) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(ctx context.Context, in *AssignNewConversationReq, opts ...grpc.CallOption) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(ctx context.Context, in *ListAgentsReq, opts ...grpc.CallOption) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(ctx context.Context, in *SetConversationCollectedDataReq, opts ...grpc.CallOption) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(ctx context.Context, in *GetQueuesDetailsReq, opts ...grpc.CallOption) (*commons.GetQueuesDetailsRes, error)
}

AsmClient is the client API for Asm service.

For semantics around ctx use and closing/ending streaming RPCs, please refer to https://pkg.go.dev/google.golang.org/grpc/?tab=doc#ClientConn.NewStream.

func NewAsmClient 

func NewAsmClient(cc grpc.ClientConnInterface) AsmClient

type AsmServer 

type AsmServer interface {
	// Streams back status updates for the given asm session
	// only the asm session sid filter is allowed
	StreamAgentState(*StreamAgentStateReq, Asm_StreamAgentStateServer) error
	// Streams back statuses for the desired filter
	ManagerStreamAgentState(*ManagerStreamAgentStateReq, Asm_ManagerStreamAgentStateServer) error
	PushEvents(context.Context, *PushEventsReq) (*PushEventsRes, error)
	// Creates an agent session and enables the voice channel
	CreateSession(context.Context, *CreateSessionReq) (*CreateSessionRes, error)
	// Closes an asm session and all sub sessions
	EndSession(context.Context, *EndSessionReq) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(context.Context, *GetCurrentSessionReq) (*AsmSession, error)
	// Updates the currently active subsession
	EnableVoice(context.Context, *EnableVoiceReq) (*EnableVoiceRes, error)
	DisableVoice(context.Context, *DisableVoiceReq) (*DisableVoiceRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(context.Context, *ListConversationsReq) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(context.Context, *AssignNewConversationReq) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(context.Context, *ListAgentsReq) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(context.Context, *SetConversationCollectedDataReq) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(context.Context, *GetQueuesDetailsReq) (*commons.GetQueuesDetailsRes, error)
	// contains filtered or unexported methods
}

AsmServer is the server API for Asm service. All implementations must embed UnimplementedAsmServer for forward compatibility.

type AsmSession 

type AsmSession struct {
	AsmSessionSid   int64                  `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	AsmSessionStart *timestamppb.Timestamp `protobuf:"bytes,4,opt,name=asm_session_start,json=asmSessionStart,proto3" json:"asm_session_start,omitempty"`
	AsmSessionEnd   *timestamppb.Timestamp `protobuf:"bytes,5,opt,name=asm_session_end,json=asmSessionEnd,proto3" json:"asm_session_end,omitempty"`
	VoiceSession    *VoiceSession          `protobuf:"bytes,6,opt,name=voice_session,json=voiceSession,proto3" json:"voice_session,omitempty"`
	// contains filtered or unexported fields
}

func (*AsmSession) Descriptor deprecated 

func (*AsmSession) Descriptor() ([]byte, []int)

Deprecated: Use AsmSession.ProtoReflect.Descriptor instead.

func (*AsmSession) GetAsmSessionEnd 

func (x *AsmSession) GetAsmSessionEnd() *timestamppb.Timestamp

func (*AsmSession) GetAsmSessionSid 

func (x *AsmSession) GetAsmSessionSid() int64

func (*AsmSession) GetAsmSessionStart 

func (x *AsmSession) GetAsmSessionStart() *timestamppb.Timestamp

func (*AsmSession) GetVoiceSession 

func (x *AsmSession) GetVoiceSession() *VoiceSession

func (*AsmSession) ProtoMessage 

func (*AsmSession) ProtoMessage()

func (*AsmSession) ProtoReflect 

func (x *AsmSession) ProtoReflect() protoreflect.Message

func (*AsmSession) Reset 

func (x *AsmSession) Reset()

func (*AsmSession) String 

func (x *AsmSession) String() string

type Asm_ManagerStreamAgentStateClient 

type Asm_ManagerStreamAgentStateClient interface {
	Recv() (*commons.ManagerStreamAgentStateRes, error)
	grpc.ClientStream
}

type Asm_ManagerStreamAgentStateServer 

type Asm_ManagerStreamAgentStateServer interface {
	Send(*commons.ManagerStreamAgentStateRes) error
	grpc.ServerStream
}

type Asm_StreamAgentStateClient 

type Asm_StreamAgentStateClient interface {
	Recv() (*commons.StreamAgentStateRes, error)
	grpc.ClientStream
}

type Asm_StreamAgentStateServer 

type Asm_StreamAgentStateServer interface {
	Send(*commons.StreamAgentStateRes) error
	grpc.ServerStream
}

type AssignNewConversationReq 

type AssignNewConversationReq struct {
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// skills
	Skills map[string]int64 `` /* 154-byte string literal not displayed */
	// channel type - voice|sms|email|chat
	ChannelTypes []commons.ChannelType `` /* 134-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*AssignNewConversationReq) Descriptor deprecated 

func (*AssignNewConversationReq) Descriptor() ([]byte, []int)

Deprecated: Use AssignNewConversationReq.ProtoReflect.Descriptor instead.

func (*AssignNewConversationReq) GetAsmSessionSid 

func (x *AssignNewConversationReq) GetAsmSessionSid() int64

func (*AssignNewConversationReq) GetChannelTypes 

func (x *AssignNewConversationReq) GetChannelTypes() []commons.ChannelType

func (*AssignNewConversationReq) GetSkills 

func (x *AssignNewConversationReq) GetSkills() map[string]int64

func (*AssignNewConversationReq) ProtoMessage 

func (*AssignNewConversationReq) ProtoMessage()

func (*AssignNewConversationReq) ProtoReflect 

func (x *AssignNewConversationReq) ProtoReflect() protoreflect.Message

func (*AssignNewConversationReq) Reset 

func (x *AssignNewConversationReq) Reset()

func (*AssignNewConversationReq) String 

func (x *AssignNewConversationReq) String() string

type AssignNewConversationRes 

type AssignNewConversationRes struct {
	Conversation *Conversation `protobuf:"bytes,1,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// send back ghost notifier referenceID
	ReferenceId string `protobuf:"bytes,2,opt,name=reference_id,json=referenceId,proto3" json:"reference_id,omitempty"`
	// contains filtered or unexported fields
}

func (*AssignNewConversationRes) Descriptor deprecated 

func (*AssignNewConversationRes) Descriptor() ([]byte, []int)

Deprecated: Use AssignNewConversationRes.ProtoReflect.Descriptor instead.

func (*AssignNewConversationRes) GetConversation 

func (x *AssignNewConversationRes) GetConversation() *Conversation

func (*AssignNewConversationRes) GetReferenceId 

func (x *AssignNewConversationRes) GetReferenceId() string

func (*AssignNewConversationRes) ProtoMessage 

func (*AssignNewConversationRes) ProtoMessage()

func (*AssignNewConversationRes) ProtoReflect 

func (x *AssignNewConversationRes) ProtoReflect() protoreflect.Message

func (*AssignNewConversationRes) Reset 

func (x *AssignNewConversationRes) Reset()

func (*AssignNewConversationRes) String 

func (x *AssignNewConversationRes) String() string

type Conversation 

type Conversation struct {

	// conversation details
	// agent conversation id
	ConversationSid int64 `protobuf:"varint,6,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// initial agent conversation created time
	ConversationCreatedTime *timestamppb.Timestamp `` /* 132-byte string literal not displayed */
	// agent conversation assigned time
	AssignedLastUpdatedTime *timestamppb.Timestamp `` /* 134-byte string literal not displayed */
	// conversation status - open, closed
	ConversationStatus commons.ConversationStatus `` /* 152-byte string literal not displayed */
	// channel type - voice|sms|email|chat
	ChannelType  commons.ChannelType                      `protobuf:"varint,10,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	CustomerInfo *commons.ConversationCustomerInformation `protobuf:"bytes,11,opt,name=customer_info,json=customerInfo,proto3" json:"customer_info,omitempty"`
	// received time
	LastMessageTime *timestamppb.Timestamp `protobuf:"bytes,12,opt,name=last_message_time,json=lastMessageTime,proto3" json:"last_message_time,omitempty"`
	// skills
	Skills *ConversationSkills `protobuf:"bytes,13,opt,name=skills,proto3" json:"skills,omitempty"`
	// agent conversation assignment status
	AssignmentStatus commons.AgentConversationAssignmentStatus `` /* 162-byte string literal not displayed */
	// agent conversation assignment type
	AssignmentType commons.AgentConversationAssignmentType `` /* 154-byte string literal not displayed */
	// sla and timeouts
	SlaTimeouts *commons.SLATimeouts `protobuf:"bytes,16,opt,name=sla_timeouts,json=slaTimeouts,proto3" json:"sla_timeouts,omitempty"`
	// conversation collected data
	ConversationCollectedData *commons.ConversationCollectedData `` /* 139-byte string literal not displayed */
	// the time that the last group of message started. A message group is a
	// continuous set of messages from the same type of sender
	LastMessageGroupTime *timestamppb.Timestamp `` /* 126-byte string literal not displayed */
	// the sender type of the last message group
	LastMessageGroupType commons.OmniSenderType `` /* 159-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*Conversation) Descriptor deprecated 

func (*Conversation) Descriptor() ([]byte, []int)

Deprecated: Use Conversation.ProtoReflect.Descriptor instead.

func (*Conversation) GetAssignedLastUpdatedTime 

func (x *Conversation) GetAssignedLastUpdatedTime() *timestamppb.Timestamp

func (*Conversation) GetAssignmentStatus 

func (x *Conversation) GetAssignmentStatus() commons.AgentConversationAssignmentStatus

func (*Conversation) GetAssignmentType 

func (x *Conversation) GetAssignmentType() commons.AgentConversationAssignmentType

func (*Conversation) GetChannelType 

func (x *Conversation) GetChannelType() commons.ChannelType

func (*Conversation) GetConversationCollectedData 

func (x *Conversation) GetConversationCollectedData() *commons.ConversationCollectedData

func (*Conversation) GetConversationCreatedTime 

func (x *Conversation) GetConversationCreatedTime() *timestamppb.Timestamp

func (*Conversation) GetConversationSid 

func (x *Conversation) GetConversationSid() int64

func (*Conversation) GetConversationStatus 

func (x *Conversation) GetConversationStatus() commons.ConversationStatus

func (*Conversation) GetCustomerInfo 

func (x *Conversation) GetCustomerInfo() *commons.ConversationCustomerInformation

func (*Conversation) GetLastMessageGroupTime 

func (x *Conversation) GetLastMessageGroupTime() *timestamppb.Timestamp

func (*Conversation) GetLastMessageGroupType 

func (x *Conversation) GetLastMessageGroupType() commons.OmniSenderType

func (*Conversation) GetLastMessageTime 

func (x *Conversation) GetLastMessageTime() *timestamppb.Timestamp

func (*Conversation) GetSkills 

func (x *Conversation) GetSkills() *ConversationSkills

func (*Conversation) GetSlaTimeouts 

func (x *Conversation) GetSlaTimeouts() *commons.SLATimeouts

func (*Conversation) ProtoMessage 

func (*Conversation) ProtoMessage()

func (*Conversation) ProtoReflect 

func (x *Conversation) ProtoReflect() protoreflect.Message

func (*Conversation) Reset 

func (x *Conversation) Reset()

func (*Conversation) String 

func (x *Conversation) String() string

type ConversationSkills 

type ConversationSkills struct {
	Skills map[string]bool `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*ConversationSkills) Descriptor deprecated 

func (*ConversationSkills) Descriptor() ([]byte, []int)

Deprecated: Use ConversationSkills.ProtoReflect.Descriptor instead.

func (*ConversationSkills) GetSkills 

func (x *ConversationSkills) GetSkills() map[string]bool

func (*ConversationSkills) ProtoMessage 

func (*ConversationSkills) ProtoMessage()

func (*ConversationSkills) ProtoReflect 

func (x *ConversationSkills) ProtoReflect() protoreflect.Message

func (*ConversationSkills) Reset 

func (x *ConversationSkills) Reset()

func (*ConversationSkills) String 

func (x *ConversationSkills) String() string

type CreateSessionReq 

type CreateSessionReq struct {
	HuntGroupSid   int64                     `protobuf:"varint,1,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills         map[string]int64          `` /* 154-byte string literal not displayed */
	SubsessionType commons.AsmSubsessionType `` /* 139-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*CreateSessionReq) Descriptor deprecated 

func (*CreateSessionReq) Descriptor() ([]byte, []int)

Deprecated: Use CreateSessionReq.ProtoReflect.Descriptor instead.

func (*CreateSessionReq) GetHuntGroupSid 

func (x *CreateSessionReq) GetHuntGroupSid() int64

func (*CreateSessionReq) GetSkills 

func (x *CreateSessionReq) GetSkills() map[string]int64

func (*CreateSessionReq) GetSubsessionType 

func (x *CreateSessionReq) GetSubsessionType() commons.AsmSubsessionType

func (*CreateSessionReq) ProtoMessage 

func (*CreateSessionReq) ProtoMessage()

func (*CreateSessionReq) ProtoReflect 

func (x *CreateSessionReq) ProtoReflect() protoreflect.Message

func (*CreateSessionReq) Reset 

func (x *CreateSessionReq) Reset()

func (*CreateSessionReq) String 

func (x *CreateSessionReq) String() string

type CreateSessionRes 

type CreateSessionRes struct {
	AsmSessionSid     int64              `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	VoiceSessionSid   int64              `protobuf:"varint,2,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceRegistration *VoiceRegistration `protobuf:"bytes,3,opt,name=voice_registration,json=voiceRegistration,proto3" json:"voice_registration,omitempty"`
	// contains filtered or unexported fields
}

func (*CreateSessionRes) Descriptor deprecated 

func (*CreateSessionRes) Descriptor() ([]byte, []int)

Deprecated: Use CreateSessionRes.ProtoReflect.Descriptor instead.

func (*CreateSessionRes) GetAsmSessionSid 

func (x *CreateSessionRes) GetAsmSessionSid() int64

func (*CreateSessionRes) GetVoiceRegistration 

func (x *CreateSessionRes) GetVoiceRegistration() *VoiceRegistration

func (*CreateSessionRes) GetVoiceSessionSid 

func (x *CreateSessionRes) GetVoiceSessionSid() int64

func (*CreateSessionRes) ProtoMessage 

func (*CreateSessionRes) ProtoMessage()

func (*CreateSessionRes) ProtoReflect 

func (x *CreateSessionRes) ProtoReflect() protoreflect.Message

func (*CreateSessionRes) Reset 

func (x *CreateSessionRes) Reset()

func (*CreateSessionRes) String 

func (x *CreateSessionRes) String() string

type DisableVoiceReq 

type DisableVoiceReq struct {
	AsmSessionSid int64            `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	HuntGroupSid  int64            `protobuf:"varint,2,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills        map[string]int64 `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*DisableVoiceReq) Descriptor deprecated 

func (*DisableVoiceReq) Descriptor() ([]byte, []int)

Deprecated: Use DisableVoiceReq.ProtoReflect.Descriptor instead.

func (*DisableVoiceReq) GetAsmSessionSid 

func (x *DisableVoiceReq) GetAsmSessionSid() int64

func (*DisableVoiceReq) GetHuntGroupSid 

func (x *DisableVoiceReq) GetHuntGroupSid() int64

func (*DisableVoiceReq) GetSkills 

func (x *DisableVoiceReq) GetSkills() map[string]int64

func (*DisableVoiceReq) ProtoMessage 

func (*DisableVoiceReq) ProtoMessage()

func (*DisableVoiceReq) ProtoReflect 

func (x *DisableVoiceReq) ProtoReflect() protoreflect.Message

func (*DisableVoiceReq) Reset 

func (x *DisableVoiceReq) Reset()

func (*DisableVoiceReq) String 

func (x *DisableVoiceReq) String() string

type DisableVoiceRes 

type DisableVoiceRes struct {
	// contains filtered or unexported fields
}

func (*DisableVoiceRes) Descriptor deprecated 

func (*DisableVoiceRes) Descriptor() ([]byte, []int)

Deprecated: Use DisableVoiceRes.ProtoReflect.Descriptor instead.

func (*DisableVoiceRes) ProtoMessage 

func (*DisableVoiceRes) ProtoMessage()

func (*DisableVoiceRes) ProtoReflect 

func (x *DisableVoiceRes) ProtoReflect() protoreflect.Message

func (*DisableVoiceRes) Reset 

func (x *DisableVoiceRes) Reset()

func (*DisableVoiceRes) String 

func (x *DisableVoiceRes) String() string

type EnableVoiceReq 

type EnableVoiceReq struct {
	AsmSessionSid int64            `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	HuntGroupSid  int64            `protobuf:"varint,2,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills        map[string]int64 `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*EnableVoiceReq) Descriptor deprecated 

func (*EnableVoiceReq) Descriptor() ([]byte, []int)

Deprecated: Use EnableVoiceReq.ProtoReflect.Descriptor instead.

func (*EnableVoiceReq) GetAsmSessionSid 

func (x *EnableVoiceReq) GetAsmSessionSid() int64

func (*EnableVoiceReq) GetHuntGroupSid 

func (x *EnableVoiceReq) GetHuntGroupSid() int64

func (*EnableVoiceReq) GetSkills 

func (x *EnableVoiceReq) GetSkills() map[string]int64

func (*EnableVoiceReq) ProtoMessage 

func (*EnableVoiceReq) ProtoMessage()

func (*EnableVoiceReq) ProtoReflect 

func (x *EnableVoiceReq) ProtoReflect() protoreflect.Message

func (*EnableVoiceReq) Reset 

func (x *EnableVoiceReq) Reset()

func (*EnableVoiceReq) String 

func (x *EnableVoiceReq) String() string

type EnableVoiceRes 

type EnableVoiceRes struct {
	VoiceSessionSid   int64              `protobuf:"varint,1,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceRegistration *VoiceRegistration `protobuf:"bytes,2,opt,name=voice_registration,json=voiceRegistration,proto3" json:"voice_registration,omitempty"`
	// contains filtered or unexported fields
}

func (*EnableVoiceRes) Descriptor deprecated 

func (*EnableVoiceRes) Descriptor() ([]byte, []int)

Deprecated: Use EnableVoiceRes.ProtoReflect.Descriptor instead.

func (*EnableVoiceRes) GetVoiceRegistration 

func (x *EnableVoiceRes) GetVoiceRegistration() *VoiceRegistration

func (*EnableVoiceRes) GetVoiceSessionSid 

func (x *EnableVoiceRes) GetVoiceSessionSid() int64

func (*EnableVoiceRes) ProtoMessage 

func (*EnableVoiceRes) ProtoMessage()

func (*EnableVoiceRes) ProtoReflect 

func (x *EnableVoiceRes) ProtoReflect() protoreflect.Message

func (*EnableVoiceRes) Reset 

func (x *EnableVoiceRes) Reset()

func (*EnableVoiceRes) String 

func (x *EnableVoiceRes) String() string

type EndSessionReq 

type EndSessionReq struct {
	AsmSessionSid int64  `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	Reason        string `protobuf:"bytes,2,opt,name=reason,proto3" json:"reason,omitempty"`
	// contains filtered or unexported fields
}

func (*EndSessionReq) Descriptor deprecated 

func (*EndSessionReq) Descriptor() ([]byte, []int)

Deprecated: Use EndSessionReq.ProtoReflect.Descriptor instead.

func (*EndSessionReq) GetAsmSessionSid 

func (x *EndSessionReq) GetAsmSessionSid() int64

func (*EndSessionReq) GetReason 

func (x *EndSessionReq) GetReason() string

func (*EndSessionReq) ProtoMessage 

func (*EndSessionReq) ProtoMessage()

func (*EndSessionReq) ProtoReflect 

func (x *EndSessionReq) ProtoReflect() protoreflect.Message

func (*EndSessionReq) Reset 

func (x *EndSessionReq) Reset()

func (*EndSessionReq) String 

func (x *EndSessionReq) String() string

type EndSessionRes 

type EndSessionRes struct {
	// contains filtered or unexported fields
}

func (*EndSessionRes) Descriptor deprecated 

func (*EndSessionRes) Descriptor() ([]byte, []int)

Deprecated: Use EndSessionRes.ProtoReflect.Descriptor instead.

func (*EndSessionRes) ProtoMessage 

func (*EndSessionRes) ProtoMessage()

func (*EndSessionRes) ProtoReflect 

func (x *EndSessionRes) ProtoReflect() protoreflect.Message

func (*EndSessionRes) Reset 

func (x *EndSessionRes) Reset()

func (*EndSessionRes) String 

func (x *EndSessionRes) String() string

type GetCurrentSessionReq 

type GetCurrentSessionReq struct {
	// contains filtered or unexported fields
}

func (*GetCurrentSessionReq) Descriptor deprecated 

func (*GetCurrentSessionReq) Descriptor() ([]byte, []int)

Deprecated: Use GetCurrentSessionReq.ProtoReflect.Descriptor instead.

func (*GetCurrentSessionReq) ProtoMessage 

func (*GetCurrentSessionReq) ProtoMessage()

func (*GetCurrentSessionReq) ProtoReflect 

func (x *GetCurrentSessionReq) ProtoReflect() protoreflect.Message

func (*GetCurrentSessionReq) Reset 

func (x *GetCurrentSessionReq) Reset()

func (*GetCurrentSessionReq) String 

func (x *GetCurrentSessionReq) String() string

type GetQueuesDetailsReq 

type GetQueuesDetailsReq struct {

	// the agent's asm session
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the channel types to get details for
	ChannelTypes []commons.ChannelType `` /* 134-byte string literal not displayed */
	// the skills to check
	Skills map[string]int64 `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

GetQueuesDetailsReq - request to get details of queues

func (*GetQueuesDetailsReq) Descriptor deprecated 

func (*GetQueuesDetailsReq) Descriptor() ([]byte, []int)

Deprecated: Use GetQueuesDetailsReq.ProtoReflect.Descriptor instead.

func (*GetQueuesDetailsReq) GetAsmSessionSid 

func (x *GetQueuesDetailsReq) GetAsmSessionSid() int64

func (*GetQueuesDetailsReq) GetChannelTypes 

func (x *GetQueuesDetailsReq) GetChannelTypes() []commons.ChannelType

func (*GetQueuesDetailsReq) GetSkills 

func (x *GetQueuesDetailsReq) GetSkills() map[string]int64

func (*GetQueuesDetailsReq) ProtoMessage 

func (*GetQueuesDetailsReq) ProtoMessage()

func (*GetQueuesDetailsReq) ProtoReflect 

func (x *GetQueuesDetailsReq) ProtoReflect() protoreflect.Message

func (*GetQueuesDetailsReq) Reset 

func (x *GetQueuesDetailsReq) Reset()

func (*GetQueuesDetailsReq) String 

func (x *GetQueuesDetailsReq) String() string

type GetStatusReq 

type GetStatusReq struct {
	AsmSessionSid           int64            `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	PerformKeepAlive        bool             `protobuf:"varint,2,opt,name=perform_keep_alive,json=performKeepAlive,proto3" json:"perform_keep_alive,omitempty"`
	PerformGetQueuedCalls   bool             `` /* 129-byte string literal not displayed */
	PerformGetMessage       bool             `protobuf:"varint,4,opt,name=perform_get_message,json=performGetMessage,proto3" json:"perform_get_message,omitempty"`
	MinimumMessageTimestamp int64            `` /* 133-byte string literal not displayed */
	Skills                  []string         `protobuf:"bytes,6,rep,name=skills,proto3" json:"skills,omitempty"`
	Events                  []*commons.Event `protobuf:"bytes,7,rep,name=events,proto3" json:"events,omitempty"`
	// the current agents pbx extensions
	AgentPbxExtensions []string `protobuf:"bytes,8,rep,name=agent_pbx_extensions,json=agentPbxExtensions,proto3" json:"agent_pbx_extensions,omitempty"`
	// contains filtered or unexported fields
}

func (*GetStatusReq) Descriptor deprecated 

func (*GetStatusReq) Descriptor() ([]byte, []int)

Deprecated: Use GetStatusReq.ProtoReflect.Descriptor instead.

func (*GetStatusReq) GetAgentPbxExtensions 

func (x *GetStatusReq) GetAgentPbxExtensions() []string

func (*GetStatusReq) GetAsmSessionSid 

func (x *GetStatusReq) GetAsmSessionSid() int64

func (*GetStatusReq) GetEvents 

func (x *GetStatusReq) GetEvents() []*commons.Event

func (*GetStatusReq) GetMinimumMessageTimestamp 

func (x *GetStatusReq) GetMinimumMessageTimestamp() int64

func (*GetStatusReq) GetPerformGetMessage 

func (x *GetStatusReq) GetPerformGetMessage() bool

func (*GetStatusReq) GetPerformGetQueuedCalls 

func (x *GetStatusReq) GetPerformGetQueuedCalls() bool

func (*GetStatusReq) GetPerformKeepAlive 

func (x *GetStatusReq) GetPerformKeepAlive() bool

func (*GetStatusReq) GetSkills 

func (x *GetStatusReq) GetSkills() []string

func (*GetStatusReq) ProtoMessage 

func (*GetStatusReq) ProtoMessage()

func (*GetStatusReq) ProtoReflect 

func (x *GetStatusReq) ProtoReflect() protoreflect.Message

func (*GetStatusReq) Reset 

func (x *GetStatusReq) Reset()

func (*GetStatusReq) String 

func (x *GetStatusReq) String() string

type GetStatusRes 

type GetStatusRes struct {
	VoiceStatus *VoiceStatus `protobuf:"bytes,1,opt,name=voice_status,json=voiceStatus,proto3" json:"voice_status,omitempty"`
	// contains filtered or unexported fields
}

func (*GetStatusRes) Descriptor deprecated 

func (*GetStatusRes) Descriptor() ([]byte, []int)

Deprecated: Use GetStatusRes.ProtoReflect.Descriptor instead.

func (*GetStatusRes) GetVoiceStatus 

func (x *GetStatusRes) GetVoiceStatus() *VoiceStatus

func (*GetStatusRes) ProtoMessage 

func (*GetStatusRes) ProtoMessage()

func (*GetStatusRes) ProtoReflect 

func (x *GetStatusRes) ProtoReflect() protoreflect.Message

func (*GetStatusRes) Reset 

func (x *GetStatusRes) Reset()

func (*GetStatusRes) String 

func (x *GetStatusRes) String() string

type ListAgentsReq 

type ListAgentsReq struct {
	// contains filtered or unexported fields
}

func (*ListAgentsReq) Descriptor deprecated 

func (*ListAgentsReq) Descriptor() ([]byte, []int)

Deprecated: Use ListAgentsReq.ProtoReflect.Descriptor instead.

func (*ListAgentsReq) ProtoMessage 

func (*ListAgentsReq) ProtoMessage()

func (*ListAgentsReq) ProtoReflect 

func (x *ListAgentsReq) ProtoReflect() protoreflect.Message

func (*ListAgentsReq) Reset 

func (x *ListAgentsReq) Reset()

func (*ListAgentsReq) String 

func (x *ListAgentsReq) String() string

type ListAgentsRes 

type ListAgentsRes struct {

	// list of agents in the system with enrichments
	Agents []*commons.DashboardAgentInfo `protobuf:"bytes,1,rep,name=agents,proto3" json:"agents,omitempty"`
	// contains filtered or unexported fields
}

func (*ListAgentsRes) Descriptor deprecated 

func (*ListAgentsRes) Descriptor() ([]byte, []int)

Deprecated: Use ListAgentsRes.ProtoReflect.Descriptor instead.

func (*ListAgentsRes) GetAgents 

func (x *ListAgentsRes) GetAgents() []*commons.DashboardAgentInfo

func (*ListAgentsRes) ProtoMessage 

func (*ListAgentsRes) ProtoMessage()

func (*ListAgentsRes) ProtoReflect 

func (x *ListAgentsRes) ProtoReflect() protoreflect.Message

func (*ListAgentsRes) Reset 

func (x *ListAgentsRes) Reset()

func (*ListAgentsRes) String 

func (x *ListAgentsRes) String() string

type ListConversationsReq 

type ListConversationsReq struct {

	// the asm session identifier
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the currently signed in user
	AuthenticatedUser *auth.AuthenticatedUser `protobuf:"bytes,2,opt,name=authenticated_user,json=authenticatedUser,proto3" json:"authenticated_user,omitempty"`
	// an optional field, used to select a specific user rather than the auth user
	UserId string `protobuf:"bytes,3,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// an optional field, if only wanting to retrieve conversations with specific statuses
	Statuses []commons.ConversationStatus `protobuf:"varint,4,rep,packed,name=statuses,proto3,enum=api.commons.ConversationStatus" json:"statuses,omitempty"`
	// field mask to filter what is returned by each row
	FieldMask *fieldmaskpb.FieldMask `protobuf:"bytes,5,opt,name=field_mask,json=fieldMask,proto3" json:"field_mask,omitempty"`
	// the channel types to list conversations for
	ChannelTypes []commons.ChannelType `` /* 134-byte string literal not displayed */
	// contains filtered or unexported fields
}

ListConversationsReq - request to list all conversations associated with a given user

func (*ListConversationsReq) Descriptor deprecated 

func (*ListConversationsReq) Descriptor() ([]byte, []int)

Deprecated: Use ListConversationsReq.ProtoReflect.Descriptor instead.

func (*ListConversationsReq) GetAsmSessionSid 

func (x *ListConversationsReq) GetAsmSessionSid() int64

func (*ListConversationsReq) GetAuthenticatedUser 

func (x *ListConversationsReq) GetAuthenticatedUser() *auth.AuthenticatedUser

func (*ListConversationsReq) GetChannelTypes 

func (x *ListConversationsReq) GetChannelTypes() []commons.ChannelType

func (*ListConversationsReq) GetFieldMask 

func (x *ListConversationsReq) GetFieldMask() *fieldmaskpb.FieldMask

func (*ListConversationsReq) GetStatuses 

func (x *ListConversationsReq) GetStatuses() []commons.ConversationStatus

func (*ListConversationsReq) GetUserId 

func (x *ListConversationsReq) GetUserId() string

func (*ListConversationsReq) ProtoMessage 

func (*ListConversationsReq) ProtoMessage()

func (*ListConversationsReq) ProtoReflect 

func (x *ListConversationsReq) ProtoReflect() protoreflect.Message

func (*ListConversationsReq) Reset 

func (x *ListConversationsReq) Reset()

func (*ListConversationsReq) String 

func (x *ListConversationsReq) String() string

type ListConversationsRes 

type ListConversationsRes struct {

	// the conversations retrieved
	Conversations []*commons.OmniConversation `protobuf:"bytes,1,rep,name=conversations,proto3" json:"conversations,omitempty"`
	// Token to retrieve the next page of tasks, or empty if there are no more pages
	// Only returned if using the ByTime or ByAssignedUser filters
	NextPageToken string `protobuf:"bytes,2,opt,name=next_page_token,json=nextPageToken,proto3" json:"next_page_token,omitempty"`
	// contains filtered or unexported fields
}

ListConversationsRes - result to listing a user's conversations

func (*ListConversationsRes) Descriptor deprecated 

func (*ListConversationsRes) Descriptor() ([]byte, []int)

Deprecated: Use ListConversationsRes.ProtoReflect.Descriptor instead.

func (*ListConversationsRes) GetConversations 

func (x *ListConversationsRes) GetConversations() []*commons.OmniConversation

func (*ListConversationsRes) GetNextPageToken 

func (x *ListConversationsRes) GetNextPageToken() string

func (*ListConversationsRes) ProtoMessage 

func (*ListConversationsRes) ProtoMessage()

func (*ListConversationsRes) ProtoReflect 

func (x *ListConversationsRes) ProtoReflect() protoreflect.Message

func (*ListConversationsRes) Reset 

func (x *ListConversationsRes) Reset()

func (*ListConversationsRes) String 

func (x *ListConversationsRes) String() string

type ManagerStreamAgentStateReq 

type ManagerStreamAgentStateReq struct {
	// contains filtered or unexported fields
}

request used to establish a stream of status updates based on the current authenticated user's org_id This will only return the AgentState payload type in the reponses

func (*ManagerStreamAgentStateReq) Descriptor deprecated 

func (*ManagerStreamAgentStateReq) Descriptor() ([]byte, []int)

Deprecated: Use ManagerStreamAgentStateReq.ProtoReflect.Descriptor instead.

func (*ManagerStreamAgentStateReq) ProtoMessage 

func (*ManagerStreamAgentStateReq) ProtoMessage()

func (*ManagerStreamAgentStateReq) ProtoReflect 

func (x *ManagerStreamAgentStateReq) ProtoReflect() protoreflect.Message

func (*ManagerStreamAgentStateReq) Reset 

func (x *ManagerStreamAgentStateReq) Reset()

func (*ManagerStreamAgentStateReq) String 

func (x *ManagerStreamAgentStateReq) String() string

type PushEventsReq 

type PushEventsReq struct {
	AsmSessionSid int64               `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	Events        []*commons.AsmEvent `protobuf:"bytes,2,rep,name=events,proto3" json:"events,omitempty"`
	// contains filtered or unexported fields
}

PushEventsReq - request to push events

func (*PushEventsReq) Descriptor deprecated 

func (*PushEventsReq) Descriptor() ([]byte, []int)

Deprecated: Use PushEventsReq.ProtoReflect.Descriptor instead.

func (*PushEventsReq) GetAsmSessionSid 

func (x *PushEventsReq) GetAsmSessionSid() int64

func (*PushEventsReq) GetEvents 

func (x *PushEventsReq) GetEvents() []*commons.AsmEvent

func (*PushEventsReq) ProtoMessage 

func (*PushEventsReq) ProtoMessage()

func (*PushEventsReq) ProtoReflect 

func (x *PushEventsReq) ProtoReflect() protoreflect.Message

func (*PushEventsReq) Reset 

func (x *PushEventsReq) Reset()

func (*PushEventsReq) String 

func (x *PushEventsReq) String() string

type PushEventsRes 

type PushEventsRes struct {
	// contains filtered or unexported fields
}

func (*PushEventsRes) Descriptor deprecated 

func (*PushEventsRes) Descriptor() ([]byte, []int)

Deprecated: Use PushEventsRes.ProtoReflect.Descriptor instead.

func (*PushEventsRes) ProtoMessage 

func (*PushEventsRes) ProtoMessage()

func (*PushEventsRes) ProtoReflect 

func (x *PushEventsRes) ProtoReflect() protoreflect.Message

func (*PushEventsRes) Reset 

func (x *PushEventsRes) Reset()

func (*PushEventsRes) String 

func (x *PushEventsRes) String() string

type QueuedCalls 

type QueuedCalls struct {

	// calls that were queued and have a matching subset of the agent_skills from the request.
	AgentQueueCalls []*QueuedCalls_QueuedCallData `protobuf:"bytes,16,rep,name=agent_queue_calls,json=agentQueueCalls,proto3" json:"agent_queue_calls,omitempty"`
	// calls that were placed on multi-hold by the agent_sid from the request.
	OnHoldCalls []*QueuedCalls_QueuedCallData `protobuf:"bytes,17,rep,name=on_hold_calls,json=onHoldCalls,proto3" json:"on_hold_calls,omitempty"`
	// calls that were placed in the Hold Queue Monitor, are still on hold by the destination (hold music is being played by the other party) and have
	// a matching subset of the agent_skills from the request.
	HqmCalls []*QueuedCalls_QueuedCallData `protobuf:"bytes,18,rep,name=hqm_calls,json=hqmCalls,proto3" json:"hqm_calls,omitempty"`
	// contains filtered or unexported fields
}

func (*QueuedCalls) Descriptor deprecated 

func (*QueuedCalls) Descriptor() ([]byte, []int)

Deprecated: Use QueuedCalls.ProtoReflect.Descriptor instead.

func (*QueuedCalls) GetAgentQueueCalls 

func (x *QueuedCalls) GetAgentQueueCalls() []*QueuedCalls_QueuedCallData

func (*QueuedCalls) GetHqmCalls 

func (x *QueuedCalls) GetHqmCalls() []*QueuedCalls_QueuedCallData

func (*QueuedCalls) GetOnHoldCalls 

func (x *QueuedCalls) GetOnHoldCalls() []*QueuedCalls_QueuedCallData

func (*QueuedCalls) ProtoMessage 

func (*QueuedCalls) ProtoMessage()

func (*QueuedCalls) ProtoReflect 

func (x *QueuedCalls) ProtoReflect() protoreflect.Message

func (*QueuedCalls) Reset 

func (x *QueuedCalls) Reset()

func (*QueuedCalls) String 

func (x *QueuedCalls) String() string

type QueuedCalls_QueuedCallData 

type QueuedCalls_QueuedCallData struct {

	// id of the found call.
	CallSid int64 `protobuf:"varint,1,opt,name=call_sid,json=callSid,proto3" json:"call_sid,omitempty"`
	// number dialed when the call was placed.
	PhoneNumber string `protobuf:"bytes,2,opt,name=phone_number,json=phoneNumber,proto3" json:"phone_number,omitempty"`
	// caller_id used when the call was placed.
	CallerId string `protobuf:"bytes,3,opt,name=caller_id,json=callerId,proto3" json:"caller_id,omitempty"`
	// call type of the found call.
	CallType commons.CallType_Enum `protobuf:"varint,4,opt,name=call_type,json=callType,proto3,enum=api.commons.CallType_Enum" json:"call_type,omitempty"`
	// timestamp indicating when the call started.
	StartDate *timestamppb.Timestamp `protobuf:"bytes,5,opt,name=start_date,json=startDate,proto3" json:"start_date,omitempty"`
	// timestamp indicating when the call was put on hold (only set when call is a hold call).
	HoldDate *timestamppb.Timestamp `protobuf:"bytes,6,opt,name=hold_date,json=holdDate,proto3" json:"hold_date,omitempty"`
	// formatted skills that the call requires.
	Skills []string `protobuf:"bytes,7,rep,name=skills,proto3" json:"skills,omitempty"`
	// indicates if the call is specific to the agent (multi-hold) or it can be picked up by multiple agents (queued and HQM calls).
	AgentSpecific bool `protobuf:"varint,8,opt,name=agent_specific,json=agentSpecific,proto3" json:"agent_specific,omitempty"`
	// queued notification type of the call.
	QueuedNotificationType commons.QueuedNotificationType `` /* 170-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*QueuedCalls_QueuedCallData) Descriptor deprecated 

func (*QueuedCalls_QueuedCallData) Descriptor() ([]byte, []int)

Deprecated: Use QueuedCalls_QueuedCallData.ProtoReflect.Descriptor instead.

func (*QueuedCalls_QueuedCallData) GetAgentSpecific 

func (x *QueuedCalls_QueuedCallData) GetAgentSpecific() bool

func (*QueuedCalls_QueuedCallData) GetCallSid 

func (x *QueuedCalls_QueuedCallData) GetCallSid() int64

func (*QueuedCalls_QueuedCallData) GetCallType 

func (x *QueuedCalls_QueuedCallData) GetCallType() commons.CallType_Enum

func (*QueuedCalls_QueuedCallData) GetCallerId 

func (x *QueuedCalls_QueuedCallData) GetCallerId() string

func (*QueuedCalls_QueuedCallData) GetHoldDate 

func (x *QueuedCalls_QueuedCallData) GetHoldDate() *timestamppb.Timestamp

func (*QueuedCalls_QueuedCallData) GetPhoneNumber 

func (x *QueuedCalls_QueuedCallData) GetPhoneNumber() string

func (*QueuedCalls_QueuedCallData) GetQueuedNotificationType 

func (x *QueuedCalls_QueuedCallData) GetQueuedNotificationType() commons.QueuedNotificationType

func (*QueuedCalls_QueuedCallData) GetSkills 

func (x *QueuedCalls_QueuedCallData) GetSkills() []string

func (*QueuedCalls_QueuedCallData) GetStartDate 

func (x *QueuedCalls_QueuedCallData) GetStartDate() *timestamppb.Timestamp

func (*QueuedCalls_QueuedCallData) ProtoMessage 

func (*QueuedCalls_QueuedCallData) ProtoMessage()

func (*QueuedCalls_QueuedCallData) ProtoReflect 

func (x *QueuedCalls_QueuedCallData) ProtoReflect() protoreflect.Message

func (*QueuedCalls_QueuedCallData) Reset 

func (x *QueuedCalls_QueuedCallData) Reset()

func (*QueuedCalls_QueuedCallData) String 

func (x *QueuedCalls_QueuedCallData) String() string

type SetConversationCollectedDataReq 

type SetConversationCollectedDataReq struct {

	// conversation_id
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// channel type - email|sms|chat|voice
	ChannelType commons.ChannelType `protobuf:"varint,2,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// collected data - key/value
	CollectedData map[string]string `` /* 188-byte string literal not displayed */
	// asm session sid
	AsmSessionSid int64 `protobuf:"varint,4,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

request to set collected data for a conversation

func (*SetConversationCollectedDataReq) Descriptor deprecated 

func (*SetConversationCollectedDataReq) Descriptor() ([]byte, []int)

Deprecated: Use SetConversationCollectedDataReq.ProtoReflect.Descriptor instead.

func (*SetConversationCollectedDataReq) GetAsmSessionSid added in v1.7.33 

func (x *SetConversationCollectedDataReq) GetAsmSessionSid() int64

func (*SetConversationCollectedDataReq) GetChannelType 

func (x *SetConversationCollectedDataReq) GetChannelType() commons.ChannelType

func (*SetConversationCollectedDataReq) GetCollectedData 

func (x *SetConversationCollectedDataReq) GetCollectedData() map[string]string

func (*SetConversationCollectedDataReq) GetConversationSid 

func (x *SetConversationCollectedDataReq) GetConversationSid() int64

func (*SetConversationCollectedDataReq) ProtoMessage 

func (*SetConversationCollectedDataReq) ProtoMessage()

func (*SetConversationCollectedDataReq) ProtoReflect 

func (x *SetConversationCollectedDataReq) ProtoReflect() protoreflect.Message

func (*SetConversationCollectedDataReq) Reset 

func (x *SetConversationCollectedDataReq) Reset()

func (*SetConversationCollectedDataReq) String 

func (x *SetConversationCollectedDataReq) String() string

type SetConversationCollectedDataRes 

type SetConversationCollectedDataRes struct {
	// contains filtered or unexported fields
}

response after setting collected data for a conversation

func (*SetConversationCollectedDataRes) Descriptor deprecated 

func (*SetConversationCollectedDataRes) Descriptor() ([]byte, []int)

Deprecated: Use SetConversationCollectedDataRes.ProtoReflect.Descriptor instead.

func (*SetConversationCollectedDataRes) ProtoMessage 

func (*SetConversationCollectedDataRes) ProtoMessage()

func (*SetConversationCollectedDataRes) ProtoReflect 

func (x *SetConversationCollectedDataRes) ProtoReflect() protoreflect.Message

func (*SetConversationCollectedDataRes) Reset 

func (x *SetConversationCollectedDataRes) Reset()

func (*SetConversationCollectedDataRes) String 

func (x *SetConversationCollectedDataRes) String() string

type StreamAgentStateReq 

type StreamAgentStateReq struct {
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	KeepAlive     bool  `protobuf:"varint,2,opt,name=keep_alive,json=keepAlive,proto3" json:"keep_alive,omitempty"`
	// contains filtered or unexported fields
}

request used to establish a stream of status updates based on the given asm session sid. Ths will return all payload types in the responses

func (*StreamAgentStateReq) Descriptor deprecated 

func (*StreamAgentStateReq) Descriptor() ([]byte, []int)

Deprecated: Use StreamAgentStateReq.ProtoReflect.Descriptor instead.

func (*StreamAgentStateReq) GetAsmSessionSid 

func (x *StreamAgentStateReq) GetAsmSessionSid() int64

func (*StreamAgentStateReq) GetKeepAlive 

func (x *StreamAgentStateReq) GetKeepAlive() bool

func (*StreamAgentStateReq) ProtoMessage 

func (*StreamAgentStateReq) ProtoMessage()

func (*StreamAgentStateReq) ProtoReflect 

func (x *StreamAgentStateReq) ProtoReflect() protoreflect.Message

func (*StreamAgentStateReq) Reset 

func (x *StreamAgentStateReq) Reset()

func (*StreamAgentStateReq) String 

func (x *StreamAgentStateReq) String() string

type SwitchSubsessionReq 

type SwitchSubsessionReq struct {
	AsmSessionSid int64                     `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	HuntGroupSid  int64                     `protobuf:"varint,2,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills        map[string]int64          `` /* 154-byte string literal not displayed */
	ChannelType   commons.AsmSubsessionType `` /* 130-byte string literal not displayed */
	// contains filtered or unexported fields
}

func (*SwitchSubsessionReq) Descriptor deprecated 

func (*SwitchSubsessionReq) Descriptor() ([]byte, []int)

Deprecated: Use SwitchSubsessionReq.ProtoReflect.Descriptor instead.

func (*SwitchSubsessionReq) GetAsmSessionSid 

func (x *SwitchSubsessionReq) GetAsmSessionSid() int64

func (*SwitchSubsessionReq) GetChannelType 

func (x *SwitchSubsessionReq) GetChannelType() commons.AsmSubsessionType

func (*SwitchSubsessionReq) GetHuntGroupSid 

func (x *SwitchSubsessionReq) GetHuntGroupSid() int64

func (*SwitchSubsessionReq) GetSkills 

func (x *SwitchSubsessionReq) GetSkills() map[string]int64

func (*SwitchSubsessionReq) ProtoMessage 

func (*SwitchSubsessionReq) ProtoMessage()

func (*SwitchSubsessionReq) ProtoReflect 

func (x *SwitchSubsessionReq) ProtoReflect() protoreflect.Message

func (*SwitchSubsessionReq) Reset 

func (x *SwitchSubsessionReq) Reset()

func (*SwitchSubsessionReq) String 

func (x *SwitchSubsessionReq) String() string

type SwitchSubsessionRes 

type SwitchSubsessionRes struct {
	VoiceSessionSid   int64              `protobuf:"varint,1,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceRegistration *VoiceRegistration `protobuf:"bytes,2,opt,name=voice_registration,json=voiceRegistration,proto3" json:"voice_registration,omitempty"`
	// contains filtered or unexported fields
}

func (*SwitchSubsessionRes) Descriptor deprecated 

func (*SwitchSubsessionRes) Descriptor() ([]byte, []int)

Deprecated: Use SwitchSubsessionRes.ProtoReflect.Descriptor instead.

func (*SwitchSubsessionRes) GetVoiceRegistration 

func (x *SwitchSubsessionRes) GetVoiceRegistration() *VoiceRegistration

func (*SwitchSubsessionRes) GetVoiceSessionSid 

func (x *SwitchSubsessionRes) GetVoiceSessionSid() int64

func (*SwitchSubsessionRes) ProtoMessage 

func (*SwitchSubsessionRes) ProtoMessage()

func (*SwitchSubsessionRes) ProtoReflect 

func (x *SwitchSubsessionRes) ProtoReflect() protoreflect.Message

func (*SwitchSubsessionRes) Reset 

func (x *SwitchSubsessionRes) Reset()

func (*SwitchSubsessionRes) String 

func (x *SwitchSubsessionRes) String() string

type UnimplementedAsmApiServer 

type UnimplementedAsmApiServer struct{}

UnimplementedAsmApiServer must be embedded to have forward compatible implementations.

NOTE: this should be embedded by value instead of pointer to avoid a nil pointer dereference when methods are called.

func (UnimplementedAsmApiServer) AssignNewConversation 

func (UnimplementedAsmApiServer) AssignNewConversation(context.Context, *AssignNewConversationReq) (*AssignNewConversationRes, error)

func (UnimplementedAsmApiServer) CreateSession 

func (UnimplementedAsmApiServer) CreateSession(context.Context, *CreateSessionReq) (*CreateSessionRes, error)

func (UnimplementedAsmApiServer) EndSession 

func (UnimplementedAsmApiServer) EndSession(context.Context, *EndSessionReq) (*EndSessionRes, error)

func (UnimplementedAsmApiServer) GetCurrentSession 

func (UnimplementedAsmApiServer) GetCurrentSession(context.Context, *GetCurrentSessionReq) (*AsmSession, error)

func (UnimplementedAsmApiServer) GetQueuesDetails 

func (UnimplementedAsmApiServer) GetQueuesDetails(context.Context, *GetQueuesDetailsReq) (*commons.GetQueuesDetailsRes, error)

func (UnimplementedAsmApiServer) GetStatus 

func (UnimplementedAsmApiServer) GetStatus(context.Context, *GetStatusReq) (*GetStatusRes, error)

func (UnimplementedAsmApiServer) ListAgents 

func (UnimplementedAsmApiServer) ListAgents(context.Context, *ListAgentsReq) (*ListAgentsRes, error)

func (UnimplementedAsmApiServer) ListConversations 

func (UnimplementedAsmApiServer) ListConversations(context.Context, *ListConversationsReq) (*ListConversationsRes, error)

func (UnimplementedAsmApiServer) SetConversationCollectedData 

func (UnimplementedAsmApiServer) SetConversationCollectedData(context.Context, *SetConversationCollectedDataReq) (*SetConversationCollectedDataRes, error)

func (UnimplementedAsmApiServer) SwitchSubsession 

func (UnimplementedAsmApiServer) SwitchSubsession(context.Context, *SwitchSubsessionReq) (*SwitchSubsessionRes, error)

type UnimplementedAsmServer 

type UnimplementedAsmServer struct{}

UnimplementedAsmServer must be embedded to have forward compatible implementations.

NOTE: this should be embedded by value instead of pointer to avoid a nil pointer dereference when methods are called.

func (UnimplementedAsmServer) AssignNewConversation 

func (UnimplementedAsmServer) AssignNewConversation(context.Context, *AssignNewConversationReq) (*AssignNewConversationRes, error)

func (UnimplementedAsmServer) CreateSession 

func (UnimplementedAsmServer) CreateSession(context.Context, *CreateSessionReq) (*CreateSessionRes, error)

func (UnimplementedAsmServer) DisableVoice 

func (UnimplementedAsmServer) DisableVoice(context.Context, *DisableVoiceReq) (*DisableVoiceRes, error)

func (UnimplementedAsmServer) EnableVoice 

func (UnimplementedAsmServer) EnableVoice(context.Context, *EnableVoiceReq) (*EnableVoiceRes, error)

func (UnimplementedAsmServer) EndSession 

func (UnimplementedAsmServer) EndSession(context.Context, *EndSessionReq) (*EndSessionRes, error)

func (UnimplementedAsmServer) GetCurrentSession 

func (UnimplementedAsmServer) GetCurrentSession(context.Context, *GetCurrentSessionReq) (*AsmSession, error)

func (UnimplementedAsmServer) GetQueuesDetails 

func (UnimplementedAsmServer) GetQueuesDetails(context.Context, *GetQueuesDetailsReq) (*commons.GetQueuesDetailsRes, error)

func (UnimplementedAsmServer) ListAgents 

func (UnimplementedAsmServer) ListAgents(context.Context, *ListAgentsReq) (*ListAgentsRes, error)

func (UnimplementedAsmServer) ListConversations 

func (UnimplementedAsmServer) ListConversations(context.Context, *ListConversationsReq) (*ListConversationsRes, error)

func (UnimplementedAsmServer) ManagerStreamAgentState 

func (UnimplementedAsmServer) ManagerStreamAgentState(*ManagerStreamAgentStateReq, Asm_ManagerStreamAgentStateServer) error

func (UnimplementedAsmServer) PushEvents 

func (UnimplementedAsmServer) PushEvents(context.Context, *PushEventsReq) (*PushEventsRes, error)

func (UnimplementedAsmServer) SetConversationCollectedData 

func (UnimplementedAsmServer) SetConversationCollectedData(context.Context, *SetConversationCollectedDataReq) (*SetConversationCollectedDataRes, error)

func (UnimplementedAsmServer) StreamAgentState 

func (UnimplementedAsmServer) StreamAgentState(*StreamAgentStateReq, Asm_StreamAgentStateServer) error

type UnsafeAsmApiServer 

type UnsafeAsmApiServer interface {
	// contains filtered or unexported methods
}

UnsafeAsmApiServer may be embedded to opt out of forward compatibility for this service. Use of this interface is not recommended, as added methods to AsmApiServer will result in compilation errors.

type UnsafeAsmServer 

type UnsafeAsmServer interface {
	// contains filtered or unexported methods
}

UnsafeAsmServer may be embedded to opt out of forward compatibility for this service. Use of this interface is not recommended, as added methods to AsmServer will result in compilation errors.

type VoiceRegistration 

type VoiceRegistration struct {

	// The pin used to log in via a connected phone
	Username string `protobuf:"bytes,2,opt,name=username,proto3" json:"username,omitempty"`
	// The pass used to log in via a connected phone
	Password string `protobuf:"bytes,3,opt,name=password,proto3" json:"password,omitempty"`
	// The extention appended
	DialUrl string `protobuf:"bytes,4,opt,name=dial_url,json=dialUrl,proto3" json:"dial_url,omitempty"`
	// pstn phone number that will be used for the agent to dial in
	// if it's an empty string then the voip connection must be used
	PstnPhone           string `protobuf:"bytes,5,opt,name=pstn_phone,json=pstnPhone,proto3" json:"pstn_phone,omitempty"`
	DefaultTimeZone     string `protobuf:"bytes,6,opt,name=default_time_zone,json=defaultTimeZone,proto3" json:"default_time_zone,omitempty"`
	ExpirationTimestamp int64  `protobuf:"varint,7,opt,name=expiration_timestamp,json=expirationTimestamp,proto3" json:"expiration_timestamp,omitempty"`
	// contains filtered or unexported fields
}

func (*VoiceRegistration) Descriptor deprecated 

func (*VoiceRegistration) Descriptor() ([]byte, []int)

Deprecated: Use VoiceRegistration.ProtoReflect.Descriptor instead.

func (*VoiceRegistration) GetDefaultTimeZone 

func (x *VoiceRegistration) GetDefaultTimeZone() string

func (*VoiceRegistration) GetDialUrl 

func (x *VoiceRegistration) GetDialUrl() string

func (*VoiceRegistration) GetExpirationTimestamp 

func (x *VoiceRegistration) GetExpirationTimestamp() int64

func (*VoiceRegistration) GetPassword 

func (x *VoiceRegistration) GetPassword() string

func (*VoiceRegistration) GetPstnPhone 

func (x *VoiceRegistration) GetPstnPhone() string

func (*VoiceRegistration) GetUsername 

func (x *VoiceRegistration) GetUsername() string

func (*VoiceRegistration) ProtoMessage 

func (*VoiceRegistration) ProtoMessage()

func (*VoiceRegistration) ProtoReflect 

func (x *VoiceRegistration) ProtoReflect() protoreflect.Message

func (*VoiceRegistration) Reset 

func (x *VoiceRegistration) Reset()

func (*VoiceRegistration) String 

func (x *VoiceRegistration) String() string

type VoiceSession 

type VoiceSession struct {
	VoiceSessionSid   int64                  `protobuf:"varint,1,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceSessionStart *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=voice_session_start,json=voiceSessionStart,proto3" json:"voice_session_start,omitempty"`
	VoiceSessionEnd   *timestamppb.Timestamp `protobuf:"bytes,3,opt,name=voice_session_end,json=voiceSessionEnd,proto3" json:"voice_session_end,omitempty"`
	// contains filtered or unexported fields
}

func (*VoiceSession) Descriptor deprecated 

func (*VoiceSession) Descriptor() ([]byte, []int)

Deprecated: Use VoiceSession.ProtoReflect.Descriptor instead.

func (*VoiceSession) GetVoiceSessionEnd 

func (x *VoiceSession) GetVoiceSessionEnd() *timestamppb.Timestamp

func (*VoiceSession) GetVoiceSessionSid 

func (x *VoiceSession) GetVoiceSessionSid() int64

func (*VoiceSession) GetVoiceSessionStart 

func (x *VoiceSession) GetVoiceSessionStart() *timestamppb.Timestamp

func (*VoiceSession) ProtoMessage 

func (*VoiceSession) ProtoMessage()

func (*VoiceSession) ProtoReflect 

func (x *VoiceSession) ProtoReflect() protoreflect.Message

func (*VoiceSession) Reset 

func (x *VoiceSession) Reset()

func (*VoiceSession) String 

func (x *VoiceSession) String() string

type VoiceStatus 

type VoiceStatus struct {
	Status              int64                     `protobuf:"varint,2,opt,name=status,proto3" json:"status,omitempty"`
	StatusDesc          commons.AgentStatus_Enum  `` /* 126-byte string literal not displayed */
	Paused              bool                      `protobuf:"varint,4,opt,name=paused,proto3" json:"paused,omitempty"`
	Queue               string                    `protobuf:"bytes,5,opt,name=queue,proto3" json:"queue,omitempty"`
	CurrentSessionId    int64                     `protobuf:"varint,6,opt,name=current_session_id,json=currentSessionId,proto3" json:"current_session_id,omitempty"`
	LastStatusChange    int64                     `protobuf:"varint,7,opt,name=last_status_change,json=lastStatusChange,proto3" json:"last_status_change,omitempty"`
	Monitoring          bool                      `protobuf:"varint,8,opt,name=monitoring,proto3" json:"monitoring,omitempty"`
	CallsCount          int64                     `protobuf:"varint,9,opt,name=calls_count,json=callsCount,proto3" json:"calls_count,omitempty"`
	LastSipCode         int64                     `protobuf:"varint,10,opt,name=last_sip_code,json=lastSipCode,proto3" json:"last_sip_code,omitempty"`
	AgentPeerIsLostCall bool                      `` /* 126-byte string literal not displayed */
	Disabled            bool                      `protobuf:"varint,12,opt,name=disabled,proto3" json:"disabled,omitempty"`
	KeepAliveSucceeded  bool                      `protobuf:"varint,13,opt,name=keep_alive_succeeded,json=keepAliveSucceeded,proto3" json:"keep_alive_succeeded,omitempty"`
	Message             string                    `protobuf:"bytes,14,opt,name=message,proto3" json:"message,omitempty"`
	MessageTimestamp    int64                     `protobuf:"varint,15,opt,name=message_timestamp,json=messageTimestamp,proto3" json:"message_timestamp,omitempty"`
	QueuedCalls         *QueuedCalls              `protobuf:"bytes,16,opt,name=queued_calls,json=queuedCalls,proto3" json:"queued_calls,omitempty"`
	CallerWasSuspended  bool                      `protobuf:"varint,17,opt,name=caller_was_suspended,json=callerWasSuspended,proto3" json:"caller_was_suspended,omitempty"`
	TransferMembers     []*commons.TransferMember `protobuf:"bytes,18,rep,name=transfer_members,json=transferMembers,proto3" json:"transfer_members,omitempty"`
	Alert               *commons.AgentAlert       `protobuf:"bytes,19,opt,name=alert,proto3" json:"alert,omitempty"`
	// indicates if the current call is a direct to agent call
	AgentPeerIsDirectToAgent bool `` /* 143-byte string literal not displayed */
	// indicates if the agent is muted or not
	AgentIsMuted bool `protobuf:"varint,21,opt,name=agent_is_muted,json=agentIsMuted,proto3" json:"agent_is_muted,omitempty"`
	// contains filtered or unexported fields
}

func (*VoiceStatus) Descriptor deprecated 

func (*VoiceStatus) Descriptor() ([]byte, []int)

Deprecated: Use VoiceStatus.ProtoReflect.Descriptor instead.

func (*VoiceStatus) GetAgentIsMuted 

func (x *VoiceStatus) GetAgentIsMuted() bool

func (*VoiceStatus) GetAgentPeerIsDirectToAgent 

func (x *VoiceStatus) GetAgentPeerIsDirectToAgent() bool

func (*VoiceStatus) GetAgentPeerIsLostCall 

func (x *VoiceStatus) GetAgentPeerIsLostCall() bool

func (*VoiceStatus) GetAlert 

func (x *VoiceStatus) GetAlert() *commons.AgentAlert

func (*VoiceStatus) GetCallerWasSuspended 

func (x *VoiceStatus) GetCallerWasSuspended() bool

func (*VoiceStatus) GetCallsCount 

func (x *VoiceStatus) GetCallsCount() int64

func (*VoiceStatus) GetCurrentSessionId 

func (x *VoiceStatus) GetCurrentSessionId() int64

func (*VoiceStatus) GetDisabled 

func (x *VoiceStatus) GetDisabled() bool

func (*VoiceStatus) GetKeepAliveSucceeded 

func (x *VoiceStatus) GetKeepAliveSucceeded() bool

func (*VoiceStatus) GetLastSipCode 

func (x *VoiceStatus) GetLastSipCode() int64

func (*VoiceStatus) GetLastStatusChange 

func (x *VoiceStatus) GetLastStatusChange() int64

func (*VoiceStatus) GetMessage 

func (x *VoiceStatus) GetMessage() string

func (*VoiceStatus) GetMessageTimestamp 

func (x *VoiceStatus) GetMessageTimestamp() int64

func (*VoiceStatus) GetMonitoring 

func (x *VoiceStatus) GetMonitoring() bool

func (*VoiceStatus) GetPaused 

func (x *VoiceStatus) GetPaused() bool

func (*VoiceStatus) GetQueue 

func (x *VoiceStatus) GetQueue() string

func (*VoiceStatus) GetQueuedCalls 

func (x *VoiceStatus) GetQueuedCalls() *QueuedCalls

func (*VoiceStatus) GetStatus 

func (x *VoiceStatus) GetStatus() int64

func (*VoiceStatus) GetStatusDesc 

func (x *VoiceStatus) GetStatusDesc() commons.AgentStatus_Enum

func (*VoiceStatus) GetTransferMembers 

func (x *VoiceStatus) GetTransferMembers() []*commons.TransferMember

func (*VoiceStatus) ProtoMessage 

func (*VoiceStatus) ProtoMessage()

func (*VoiceStatus) ProtoReflect 

func (x *VoiceStatus) ProtoReflect() protoreflect.Message

func (*VoiceStatus) Reset 

func (x *VoiceStatus) Reset()

func (*VoiceStatus) String 

func (x *VoiceStatus) String() string

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