tickets

package
v1.7.29 Latest Latest
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This package is not in the latest version of its module.

 Go to latest Published: Aug 4, 2023 License: Apache-2.0 Imports: 14 Imported by: 0

Documentation

Index

Constants

View Source 
const (
	Tickets_CreateTicket_FullMethodName              = "/api.v1alpha1.tickets.Tickets/CreateTicket"
	Tickets_EditTicket_FullMethodName                = "/api.v1alpha1.tickets.Tickets/EditTicket"
	Tickets_ListTickets_FullMethodName               = "/api.v1alpha1.tickets.Tickets/ListTickets"
	Tickets_AssignTicket_FullMethodName              = "/api.v1alpha1.tickets.Tickets/AssignTicket"
	Tickets_CloseTicket_FullMethodName               = "/api.v1alpha1.tickets.Tickets/CloseTicket"
	Tickets_ViewTicket_FullMethodName                = "/api.v1alpha1.tickets.Tickets/ViewTicket"
	Tickets_CreateComment_FullMethodName             = "/api.v1alpha1.tickets.Tickets/CreateComment"
	Tickets_EnableProject_FullMethodName             = "/api.v1alpha1.tickets.Tickets/EnableProject"
	Tickets_ListEnabledProjects_FullMethodName       = "/api.v1alpha1.tickets.Tickets/ListEnabledProjects"
	Tickets_CreateSLA_FullMethodName                 = "/api.v1alpha1.tickets.Tickets/CreateSLA"
	Tickets_ListSLA_FullMethodName                   = "/api.v1alpha1.tickets.Tickets/ListSLA"
	Tickets_UpdateSLA_FullMethodName                 = "/api.v1alpha1.tickets.Tickets/UpdateSLA"
	Tickets_ListSLACondition_FullMethodName          = "/api.v1alpha1.tickets.Tickets/ListSLACondition"
	Tickets_ReplyComment_FullMethodName              = "/api.v1alpha1.tickets.Tickets/ReplyComment"
	Tickets_ListTicketAuditLog_FullMethodName        = "/api.v1alpha1.tickets.Tickets/ListTicketAuditLog"
	Tickets_AssignSelf_FullMethodName                = "/api.v1alpha1.tickets.Tickets/AssignSelf"
	Tickets_EditMaskTicket_FullMethodName            = "/api.v1alpha1.tickets.Tickets/EditMaskTicket"
	Tickets_ListAllocatedTickets_FullMethodName      = "/api.v1alpha1.tickets.Tickets/ListAllocatedTickets"
	Tickets_ListAvailableAgentTickets_FullMethodName = "/api.v1alpha1.tickets.Tickets/ListAvailableAgentTickets"
	Tickets_ListSkills_FullMethodName                = "/api.v1alpha1.tickets.Tickets/ListSkills"
	Tickets_ListUsers_FullMethodName                 = "/api.v1alpha1.tickets.Tickets/ListUsers"
)

Variables

View Source 
var File_api_v1alpha1_tickets_project_proto protoreflect.FileDescriptor
View Source 
var File_api_v1alpha1_tickets_service_proto protoreflect.FileDescriptor
View Source 
var File_api_v1alpha1_tickets_ticket_proto protoreflect.FileDescriptor
View Source 
var Tickets_ServiceDesc = grpc.ServiceDesc{
	ServiceName: "api.v1alpha1.tickets.Tickets",
	HandlerType: (*TicketsServer)(nil),
	Methods: []grpc.MethodDesc{
		{
			MethodName: "CreateTicket",
			Handler:    _Tickets_CreateTicket_Handler,
		},
		{
			MethodName: "EditTicket",
			Handler:    _Tickets_EditTicket_Handler,
		},
		{
			MethodName: "ListTickets",
			Handler:    _Tickets_ListTickets_Handler,
		},
		{
			MethodName: "AssignTicket",
			Handler:    _Tickets_AssignTicket_Handler,
		},
		{
			MethodName: "CloseTicket",
			Handler:    _Tickets_CloseTicket_Handler,
		},
		{
			MethodName: "ViewTicket",
			Handler:    _Tickets_ViewTicket_Handler,
		},
		{
			MethodName: "CreateComment",
			Handler:    _Tickets_CreateComment_Handler,
		},
		{
			MethodName: "EnableProject",
			Handler:    _Tickets_EnableProject_Handler,
		},
		{
			MethodName: "ListEnabledProjects",
			Handler:    _Tickets_ListEnabledProjects_Handler,
		},
		{
			MethodName: "CreateSLA",
			Handler:    _Tickets_CreateSLA_Handler,
		},
		{
			MethodName: "ListSLA",
			Handler:    _Tickets_ListSLA_Handler,
		},
		{
			MethodName: "UpdateSLA",
			Handler:    _Tickets_UpdateSLA_Handler,
		},
		{
			MethodName: "ListSLACondition",
			Handler:    _Tickets_ListSLACondition_Handler,
		},
		{
			MethodName: "ReplyComment",
			Handler:    _Tickets_ReplyComment_Handler,
		},
		{
			MethodName: "ListTicketAuditLog",
			Handler:    _Tickets_ListTicketAuditLog_Handler,
		},
		{
			MethodName: "AssignSelf",
			Handler:    _Tickets_AssignSelf_Handler,
		},
		{
			MethodName: "EditMaskTicket",
			Handler:    _Tickets_EditMaskTicket_Handler,
		},
		{
			MethodName: "ListAllocatedTickets",
			Handler:    _Tickets_ListAllocatedTickets_Handler,
		},
		{
			MethodName: "ListAvailableAgentTickets",
			Handler:    _Tickets_ListAvailableAgentTickets_Handler,
		},
		{
			MethodName: "ListSkills",
			Handler:    _Tickets_ListSkills_Handler,
		},
		{
			MethodName: "ListUsers",
			Handler:    _Tickets_ListUsers_Handler,
		},
	},
	Streams:  []grpc.StreamDesc{},
	Metadata: "api/v1alpha1/tickets/service.proto",
}

Tickets_ServiceDesc is the grpc.ServiceDesc for Tickets service. It's only intended for direct use with grpc.RegisterService, and not to be introspected or modified (even as a copy)

Functions

func RegisterTicketsServer 

func RegisterTicketsServer(s grpc.ServiceRegistrar, srv TicketsServer)

Types

type AssignTicketReq 

type AssignTicketReq struct {
	TicketSid    int64  `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	AssigneeList string `protobuf:"bytes,2,opt,name=assignee_list,json=assigneeList,proto3" json:"assignee_list,omitempty"` // type:json - send 0 or null for un-assigning a ticket
	AssignedId   string `protobuf:"bytes,3,opt,name=assigned_id,json=assignedId,proto3" json:"assigned_id,omitempty"`       // uuid
	// contains filtered or unexported fields
}

AssignTicketReq

func (*AssignTicketReq) Descriptor deprecated 

func (*AssignTicketReq) Descriptor() ([]byte, []int)

Deprecated: Use AssignTicketReq.ProtoReflect.Descriptor instead.

func (*AssignTicketReq) GetAssignedId 

func (x *AssignTicketReq) GetAssignedId() string

func (*AssignTicketReq) GetAssigneeList 

func (x *AssignTicketReq) GetAssigneeList() string

func (*AssignTicketReq) GetTicketSid 

func (x *AssignTicketReq) GetTicketSid() int64

func (*AssignTicketReq) ProtoMessage 

func (*AssignTicketReq) ProtoMessage()

func (*AssignTicketReq) ProtoReflect 

func (x *AssignTicketReq) ProtoReflect() protoreflect.Message

func (*AssignTicketReq) Reset 

func (x *AssignTicketReq) Reset()

func (*AssignTicketReq) String 

func (x *AssignTicketReq) String() string

type AssignTicketRes 

type AssignTicketRes struct {
	TicketSid    int64  `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	AssigneeList string `protobuf:"bytes,2,opt,name=assignee_list,json=assigneeList,proto3" json:"assignee_list,omitempty"`
	AssignedId   string `protobuf:"bytes,3,opt,name=assigned_id,json=assignedId,proto3" json:"assigned_id,omitempty"` // uuid
	// contains filtered or unexported fields
}

AssignTicketRes

func (*AssignTicketRes) Descriptor deprecated 

func (*AssignTicketRes) Descriptor() ([]byte, []int)

Deprecated: Use AssignTicketRes.ProtoReflect.Descriptor instead.

func (*AssignTicketRes) GetAssignedId 

func (x *AssignTicketRes) GetAssignedId() string

func (*AssignTicketRes) GetAssigneeList 

func (x *AssignTicketRes) GetAssigneeList() string

func (*AssignTicketRes) GetTicketSid 

func (x *AssignTicketRes) GetTicketSid() int64

func (*AssignTicketRes) ProtoMessage 

func (*AssignTicketRes) ProtoMessage()

func (*AssignTicketRes) ProtoReflect 

func (x *AssignTicketRes) ProtoReflect() protoreflect.Message

func (*AssignTicketRes) Reset 

func (x *AssignTicketRes) Reset()

func (*AssignTicketRes) String 

func (x *AssignTicketRes) String() string

type CloseTicketReq 

type CloseTicketReq struct {

	// ticket Id of the ticket which needs to be closed
	TicketSid int64 `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// description of the comment
	Comment string `protobuf:"bytes,2,opt,name=comment,proto3" json:"comment,omitempty"`
	// from status of the ticket
	FromStatus int64 `protobuf:"varint,3,opt,name=from_status,json=fromStatus,proto3" json:"from_status,omitempty"`
	// contains filtered or unexported fields
}

CloseTicketReq - Close Ticket Request Messages

func (*CloseTicketReq) Descriptor deprecated 

func (*CloseTicketReq) Descriptor() ([]byte, []int)

Deprecated: Use CloseTicketReq.ProtoReflect.Descriptor instead.

func (*CloseTicketReq) GetComment 

func (x *CloseTicketReq) GetComment() string

func (*CloseTicketReq) GetFromStatus 

func (x *CloseTicketReq) GetFromStatus() int64

func (*CloseTicketReq) GetTicketSid 

func (x *CloseTicketReq) GetTicketSid() int64

func (*CloseTicketReq) ProtoMessage 

func (*CloseTicketReq) ProtoMessage()

func (*CloseTicketReq) ProtoReflect 

func (x *CloseTicketReq) ProtoReflect() protoreflect.Message

func (*CloseTicketReq) Reset 

func (x *CloseTicketReq) Reset()

func (*CloseTicketReq) String 

func (x *CloseTicketReq) String() string

type CloseTicketRes 

type CloseTicketRes struct {
	IsStatus bool `protobuf:"varint,1,opt,name=is_status,json=isStatus,proto3" json:"is_status,omitempty"`
	// contains filtered or unexported fields
}

CloseTicketRes - Close Ticket Response Messages

func (*CloseTicketRes) Descriptor deprecated 

func (*CloseTicketRes) Descriptor() ([]byte, []int)

Deprecated: Use CloseTicketRes.ProtoReflect.Descriptor instead.

func (*CloseTicketRes) GetIsStatus 

func (x *CloseTicketRes) GetIsStatus() bool

func (*CloseTicketRes) ProtoMessage 

func (*CloseTicketRes) ProtoMessage()

func (*CloseTicketRes) ProtoReflect 

func (x *CloseTicketRes) ProtoReflect() protoreflect.Message

func (*CloseTicketRes) Reset 

func (x *CloseTicketRes) Reset()

func (*CloseTicketRes) String 

func (x *CloseTicketRes) String() string

type CreateCommentReq 

type CreateCommentReq struct {
	TicketSid int64 `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// description of the comment
	Comment string `protobuf:"bytes,2,opt,name=comment,proto3" json:"comment,omitempty"`
	// contains filtered or unexported fields
}

Create CommentReq - Create Comment Request From Client

func (*CreateCommentReq) Descriptor deprecated 

func (*CreateCommentReq) Descriptor() ([]byte, []int)

Deprecated: Use CreateCommentReq.ProtoReflect.Descriptor instead.

func (*CreateCommentReq) GetComment 

func (x *CreateCommentReq) GetComment() string

func (*CreateCommentReq) GetTicketSid 

func (x *CreateCommentReq) GetTicketSid() int64

func (*CreateCommentReq) ProtoMessage 

func (*CreateCommentReq) ProtoMessage()

func (*CreateCommentReq) ProtoReflect 

func (x *CreateCommentReq) ProtoReflect() protoreflect.Message

func (*CreateCommentReq) Reset 

func (x *CreateCommentReq) Reset()

func (*CreateCommentReq) String 

func (x *CreateCommentReq) String() string

type CreateCommentRes 

type CreateCommentRes struct {

	// Returns the created comment row in the response
	Comment *commons.Comment `protobuf:"bytes,1,opt,name=comment,proto3" json:"comment,omitempty"`
	// contains filtered or unexported fields
}

CreateCommenttRes - Response from CreateComment BE API

func (*CreateCommentRes) Descriptor deprecated 

func (*CreateCommentRes) Descriptor() ([]byte, []int)

Deprecated: Use CreateCommentRes.ProtoReflect.Descriptor instead.

func (*CreateCommentRes) GetComment 

func (x *CreateCommentRes) GetComment() *commons.Comment

func (*CreateCommentRes) ProtoMessage 

func (*CreateCommentRes) ProtoMessage()

func (*CreateCommentRes) ProtoReflect 

func (x *CreateCommentRes) ProtoReflect() protoreflect.Message

func (*CreateCommentRes) Reset 

func (x *CreateCommentRes) Reset()

func (*CreateCommentRes) String 

func (x *CreateCommentRes) String() string

type CreateSelfAssignReq added in v1.7.11 

type CreateSelfAssignReq struct {
	TicketSid int64 `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// contains filtered or unexported fields
}

CreateSelfAssignReq -

func (*CreateSelfAssignReq) Descriptor deprecated added in v1.7.11 

func (*CreateSelfAssignReq) Descriptor() ([]byte, []int)

Deprecated: Use CreateSelfAssignReq.ProtoReflect.Descriptor instead.

func (*CreateSelfAssignReq) GetTicketSid added in v1.7.11 

func (x *CreateSelfAssignReq) GetTicketSid() int64

func (*CreateSelfAssignReq) ProtoMessage added in v1.7.11 

func (*CreateSelfAssignReq) ProtoMessage()

func (*CreateSelfAssignReq) ProtoReflect added in v1.7.11 

func (x *CreateSelfAssignReq) ProtoReflect() protoreflect.Message

func (*CreateSelfAssignReq) Reset added in v1.7.11 

func (x *CreateSelfAssignReq) Reset()

func (*CreateSelfAssignReq) String added in v1.7.11 

func (x *CreateSelfAssignReq) String() string

type CreateSelfAssignRes added in v1.7.11 

type CreateSelfAssignRes struct {
	IsAssigned bool `protobuf:"varint,1,opt,name=is_assigned,json=isAssigned,proto3" json:"is_assigned,omitempty"`
	// contains filtered or unexported fields
}

CreateSelfAssignRes -

func (*CreateSelfAssignRes) Descriptor deprecated added in v1.7.11 

func (*CreateSelfAssignRes) Descriptor() ([]byte, []int)

Deprecated: Use CreateSelfAssignRes.ProtoReflect.Descriptor instead.

func (*CreateSelfAssignRes) GetIsAssigned added in v1.7.11 

func (x *CreateSelfAssignRes) GetIsAssigned() bool

func (*CreateSelfAssignRes) ProtoMessage added in v1.7.11 

func (*CreateSelfAssignRes) ProtoMessage()

func (*CreateSelfAssignRes) ProtoReflect added in v1.7.11 

func (x *CreateSelfAssignRes) ProtoReflect() protoreflect.Message

func (*CreateSelfAssignRes) Reset added in v1.7.11 

func (x *CreateSelfAssignRes) Reset()

func (*CreateSelfAssignRes) String added in v1.7.11 

func (x *CreateSelfAssignRes) String() string

type CreateSlaReq 

type CreateSlaReq struct {

	// sla_sid of the sla to be created.
	SlaSid int64 `protobuf:"varint,1,opt,name=sla_sid,json=slaSid,proto3" json:"sla_sid,omitempty"`
	// name of the sla
	Name string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// description of the sla
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// sla interval
	Interval int64 `protobuf:"varint,4,opt,name=interval,proto3" json:"interval,omitempty"`
	// contains filtered or unexported fields
}

Create CreateSlaReq - Create Sla Request From Client

func (*CreateSlaReq) Descriptor deprecated 

func (*CreateSlaReq) Descriptor() ([]byte, []int)

Deprecated: Use CreateSlaReq.ProtoReflect.Descriptor instead.

func (*CreateSlaReq) GetDescription 

func (x *CreateSlaReq) GetDescription() string

func (*CreateSlaReq) GetInterval 

func (x *CreateSlaReq) GetInterval() int64

func (*CreateSlaReq) GetName 

func (x *CreateSlaReq) GetName() string

func (*CreateSlaReq) GetSlaSid 

func (x *CreateSlaReq) GetSlaSid() int64

func (*CreateSlaReq) ProtoMessage 

func (*CreateSlaReq) ProtoMessage()

func (*CreateSlaReq) ProtoReflect 

func (x *CreateSlaReq) ProtoReflect() protoreflect.Message

func (*CreateSlaReq) Reset 

func (x *CreateSlaReq) Reset()

func (*CreateSlaReq) String 

func (x *CreateSlaReq) String() string

type CreateSlaRes 

type CreateSlaRes struct {

	// Returns the created sla row in the response
	Sla *commons.TicketSla `protobuf:"bytes,1,opt,name=sla,proto3" json:"sla,omitempty"`
	// contains filtered or unexported fields
}

CreateSlaRes - Response from CreateSla BE API

func (*CreateSlaRes) Descriptor deprecated 

func (*CreateSlaRes) Descriptor() ([]byte, []int)

Deprecated: Use CreateSlaRes.ProtoReflect.Descriptor instead.

func (*CreateSlaRes) GetSla 

func (x *CreateSlaRes) GetSla() *commons.TicketSla

func (*CreateSlaRes) ProtoMessage 

func (*CreateSlaRes) ProtoMessage()

func (*CreateSlaRes) ProtoReflect 

func (x *CreateSlaRes) ProtoReflect() protoreflect.Message

func (*CreateSlaRes) Reset 

func (x *CreateSlaRes) Reset()

func (*CreateSlaRes) String 

func (x *CreateSlaRes) String() string

type CreateTicketReq 

type CreateTicketReq struct {

	// title of the ticket to be created.
	Title string `protobuf:"bytes,1,opt,name=title,proto3" json:"title,omitempty"`
	// description of the ticket
	Description string `protobuf:"bytes,2,opt,name=description,proto3" json:"description,omitempty"`
	// the enabled project sid. project must have been enabled/imported from omni.project.project_sid to tickets_db.ticket_project.project_sid
	ProjectSid int64 `protobuf:"varint,3,opt,name=project_sid,json=projectSid,proto3" json:"project_sid,omitempty"`
	// ticket due date
	DueDate *timestamppb.Timestamp `protobuf:"bytes,8,opt,name=due_date,json=dueDate,proto3" json:"due_date,omitempty"`
	// A list of conversation context meatadatgit stata
	Metadata []*commons.Metadata `protobuf:"bytes,9,rep,name=metadata,proto3" json:"metadata,omitempty"`
	// A list of skills assotiated with a ticket
	TicketSkills []*commons.Skills `protobuf:"bytes,10,rep,name=ticket_skills,json=ticketSkills,proto3" json:"ticket_skills,omitempty"`
	// Status - Ticket status : 1 open, 2 doing, 3 close etc
	Status int64 `protobuf:"varint,11,opt,name=status,proto3" json:"status,omitempty"`
	// A list of sla assotiated with a ticket
	TicketSla   []*commons.Sla `protobuf:"bytes,12,rep,name=ticket_sla,json=ticketSla,proto3" json:"ticket_sla,omitempty"`
	AssignSelf  bool           `protobuf:"varint,13,opt,name=assign_self,json=assignSelf,proto3" json:"assign_self,omitempty"`
	AssignOther string         `protobuf:"bytes,14,opt,name=assign_other,json=assignOther,proto3" json:"assign_other,omitempty"`
	// contains filtered or unexported fields
}

CreateTicketReq - Request for CreateTicket

func (*CreateTicketReq) Descriptor deprecated 

func (*CreateTicketReq) Descriptor() ([]byte, []int)

Deprecated: Use CreateTicketReq.ProtoReflect.Descriptor instead.

func (*CreateTicketReq) GetAssignOther added in v1.7.16 

func (x *CreateTicketReq) GetAssignOther() string

func (*CreateTicketReq) GetAssignSelf added in v1.7.11 

func (x *CreateTicketReq) GetAssignSelf() bool

func (*CreateTicketReq) GetDescription 

func (x *CreateTicketReq) GetDescription() string

func (*CreateTicketReq) GetDueDate 

func (x *CreateTicketReq) GetDueDate() *timestamppb.Timestamp

func (*CreateTicketReq) GetMetadata 

func (x *CreateTicketReq) GetMetadata() []*commons.Metadata

func (*CreateTicketReq) GetProjectSid 

func (x *CreateTicketReq) GetProjectSid() int64

func (*CreateTicketReq) GetStatus 

func (x *CreateTicketReq) GetStatus() int64

func (*CreateTicketReq) GetTicketSkills 

func (x *CreateTicketReq) GetTicketSkills() []*commons.Skills

func (*CreateTicketReq) GetTicketSla 

func (x *CreateTicketReq) GetTicketSla() []*commons.Sla

func (*CreateTicketReq) GetTitle 

func (x *CreateTicketReq) GetTitle() string

func (*CreateTicketReq) ProtoMessage 

func (*CreateTicketReq) ProtoMessage()

func (*CreateTicketReq) ProtoReflect 

func (x *CreateTicketReq) ProtoReflect() protoreflect.Message

func (*CreateTicketReq) Reset 

func (x *CreateTicketReq) Reset()

func (*CreateTicketReq) String 

func (x *CreateTicketReq) String() string

type CreateTicketRes 

type CreateTicketRes struct {

	// Returns the created ticket row in the response
	Ticket *commons.Ticket `protobuf:"bytes,1,opt,name=ticket,proto3" json:"ticket,omitempty"`
	// contains filtered or unexported fields
}

CreateTicketRes - Response from CreateTicket BE API

func (*CreateTicketRes) Descriptor deprecated 

func (*CreateTicketRes) Descriptor() ([]byte, []int)

Deprecated: Use CreateTicketRes.ProtoReflect.Descriptor instead.

func (*CreateTicketRes) GetTicket 

func (x *CreateTicketRes) GetTicket() *commons.Ticket

func (*CreateTicketRes) ProtoMessage 

func (*CreateTicketRes) ProtoMessage()

func (*CreateTicketRes) ProtoReflect 

func (x *CreateTicketRes) ProtoReflect() protoreflect.Message

func (*CreateTicketRes) Reset 

func (x *CreateTicketRes) Reset()

func (*CreateTicketRes) String 

func (x *CreateTicketRes) String() string

type EditMaskTicketReq added in v1.7.21 

type EditMaskTicketReq struct {
	TicketSid        int64                    `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	EditValue        *commons.Ticket          `protobuf:"bytes,2,opt,name=edit_value,json=editValue,proto3" json:"edit_value,omitempty"`
	EditedFieldsMask []*fieldmaskpb.FieldMask `protobuf:"bytes,3,rep,name=edited_fields_mask,json=editedFieldsMask,proto3" json:"edited_fields_mask,omitempty"`
	// contains filtered or unexported fields
}

EditMaskTicketReq - Request for EditMaskTicket EditTicketReq would be deprecated

func (*EditMaskTicketReq) Descriptor deprecated added in v1.7.21 

func (*EditMaskTicketReq) Descriptor() ([]byte, []int)

Deprecated: Use EditMaskTicketReq.ProtoReflect.Descriptor instead.

func (*EditMaskTicketReq) GetEditValue added in v1.7.21 

func (x *EditMaskTicketReq) GetEditValue() *commons.Ticket

func (*EditMaskTicketReq) GetEditedFieldsMask added in v1.7.21 

func (x *EditMaskTicketReq) GetEditedFieldsMask() []*fieldmaskpb.FieldMask

func (*EditMaskTicketReq) GetTicketSid added in v1.7.21 

func (x *EditMaskTicketReq) GetTicketSid() int64

func (*EditMaskTicketReq) ProtoMessage added in v1.7.21 

func (*EditMaskTicketReq) ProtoMessage()

func (*EditMaskTicketReq) ProtoReflect added in v1.7.21 

func (x *EditMaskTicketReq) ProtoReflect() protoreflect.Message

func (*EditMaskTicketReq) Reset added in v1.7.21 

func (x *EditMaskTicketReq) Reset()

func (*EditMaskTicketReq) String added in v1.7.21 

func (x *EditMaskTicketReq) String() string

type EditMaskTicketRes added in v1.7.21 

type EditMaskTicketRes struct {
	IsEdited bool `protobuf:"varint,1,opt,name=is_edited,json=isEdited,proto3" json:"is_edited,omitempty"`
	// contains filtered or unexported fields
}

EditMaskTicketRes - Response for EditMaskTicketReq EditTicketRes would be deprecated

func (*EditMaskTicketRes) Descriptor deprecated added in v1.7.21 

func (*EditMaskTicketRes) Descriptor() ([]byte, []int)

Deprecated: Use EditMaskTicketRes.ProtoReflect.Descriptor instead.

func (*EditMaskTicketRes) GetIsEdited added in v1.7.21 

func (x *EditMaskTicketRes) GetIsEdited() bool

func (*EditMaskTicketRes) ProtoMessage added in v1.7.21 

func (*EditMaskTicketRes) ProtoMessage()

func (*EditMaskTicketRes) ProtoReflect added in v1.7.21 

func (x *EditMaskTicketRes) ProtoReflect() protoreflect.Message

func (*EditMaskTicketRes) Reset added in v1.7.21 

func (x *EditMaskTicketRes) Reset()

func (*EditMaskTicketRes) String added in v1.7.21 

func (x *EditMaskTicketRes) String() string

type EditTicketReq 

type EditTicketReq struct {
	TicketSid int64 `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// The comment text
	EditValue *commons.EditAttribute `protobuf:"bytes,2,opt,name=edit_value,json=editValue,proto3" json:"edit_value,omitempty"`
	// contains filtered or unexported fields
}

EditTicketReq - Request for EditTicketReq

func (*EditTicketReq) Descriptor deprecated 

func (*EditTicketReq) Descriptor() ([]byte, []int)

Deprecated: Use EditTicketReq.ProtoReflect.Descriptor instead.

func (*EditTicketReq) GetEditValue 

func (x *EditTicketReq) GetEditValue() *commons.EditAttribute

func (*EditTicketReq) GetTicketSid 

func (x *EditTicketReq) GetTicketSid() int64

func (*EditTicketReq) ProtoMessage 

func (*EditTicketReq) ProtoMessage()

func (*EditTicketReq) ProtoReflect 

func (x *EditTicketReq) ProtoReflect() protoreflect.Message

func (*EditTicketReq) Reset 

func (x *EditTicketReq) Reset()

func (*EditTicketReq) String 

func (x *EditTicketReq) String() string

type EditTicketRes 

type EditTicketRes struct {
	IsEdited bool `protobuf:"varint,1,opt,name=is_edited,json=isEdited,proto3" json:"is_edited,omitempty"`
	// contains filtered or unexported fields
}

EditTicketRes - Response for EditTicketReq

func (*EditTicketRes) Descriptor deprecated 

func (*EditTicketRes) Descriptor() ([]byte, []int)

Deprecated: Use EditTicketRes.ProtoReflect.Descriptor instead.

func (*EditTicketRes) GetIsEdited 

func (x *EditTicketRes) GetIsEdited() bool

func (*EditTicketRes) ProtoMessage 

func (*EditTicketRes) ProtoMessage()

func (*EditTicketRes) ProtoReflect 

func (x *EditTicketRes) ProtoReflect() protoreflect.Message

func (*EditTicketRes) Reset 

func (x *EditTicketRes) Reset()

func (*EditTicketRes) String 

func (x *EditTicketRes) String() string

type EnableProjectReq 

type EnableProjectReq struct {

	// project seq id of project to be enabled
	ProjectSid int64 `protobuf:"varint,1,opt,name=project_sid,json=projectSid,proto3" json:"project_sid,omitempty"`
	// Project code to be set
	ProjectCode string `protobuf:"bytes,2,opt,name=project_code,json=projectCode,proto3" json:"project_code,omitempty"`
	// Project title pulled from Omni
	ProjectTitle string `protobuf:"bytes,3,opt,name=project_title,json=projectTitle,proto3" json:"project_title,omitempty"`
	// Is project enabled for ticketing
	IsActive bool `protobuf:"varint,4,opt,name=is_active,json=isActive,proto3" json:"is_active,omitempty"`
	// contains filtered or unexported fields
}

EnableProjectReq - Details of project to be enabled in the ticketing system

func (*EnableProjectReq) Descriptor deprecated 

func (*EnableProjectReq) Descriptor() ([]byte, []int)

Deprecated: Use EnableProjectReq.ProtoReflect.Descriptor instead.

func (*EnableProjectReq) GetIsActive 

func (x *EnableProjectReq) GetIsActive() bool

func (*EnableProjectReq) GetProjectCode 

func (x *EnableProjectReq) GetProjectCode() string

func (*EnableProjectReq) GetProjectSid 

func (x *EnableProjectReq) GetProjectSid() int64

func (*EnableProjectReq) GetProjectTitle 

func (x *EnableProjectReq) GetProjectTitle() string

func (*EnableProjectReq) ProtoMessage 

func (*EnableProjectReq) ProtoMessage()

func (*EnableProjectReq) ProtoReflect 

func (x *EnableProjectReq) ProtoReflect() protoreflect.Message

func (*EnableProjectReq) Reset 

func (x *EnableProjectReq) Reset()

func (*EnableProjectReq) String 

func (x *EnableProjectReq) String() string

type EnableProjectRes 

type EnableProjectRes struct {

	// result of project mapped to ticket was successful
	Success bool `protobuf:"varint,1,opt,name=success,proto3" json:"success,omitempty"`
	// contains filtered or unexported fields
}

EnableProjectRes - Indicates result of the project enable request

func (*EnableProjectRes) Descriptor deprecated 

func (*EnableProjectRes) Descriptor() ([]byte, []int)

Deprecated: Use EnableProjectRes.ProtoReflect.Descriptor instead.

func (*EnableProjectRes) GetSuccess 

func (x *EnableProjectRes) GetSuccess() bool

func (*EnableProjectRes) ProtoMessage 

func (*EnableProjectRes) ProtoMessage()

func (*EnableProjectRes) ProtoReflect 

func (x *EnableProjectRes) ProtoReflect() protoreflect.Message

func (*EnableProjectRes) Reset 

func (x *EnableProjectRes) Reset()

func (*EnableProjectRes) String 

func (x *EnableProjectRes) String() string

type ListAllocatedTicketReq deprecated added in v1.7.21 

type ListAllocatedTicketReq struct {
	// contains filtered or unexported fields
}

ListAllocatedTicketReq -

Deprecated: Marked as deprecated in api/v1alpha1/tickets/ticket.proto.

func (*ListAllocatedTicketReq) Descriptor deprecated added in v1.7.21 

func (*ListAllocatedTicketReq) Descriptor() ([]byte, []int)

Deprecated: Use ListAllocatedTicketReq.ProtoReflect.Descriptor instead.

func (*ListAllocatedTicketReq) ProtoMessage added in v1.7.21 

func (*ListAllocatedTicketReq) ProtoMessage()

func (*ListAllocatedTicketReq) ProtoReflect added in v1.7.21 

func (x *ListAllocatedTicketReq) ProtoReflect() protoreflect.Message

func (*ListAllocatedTicketReq) Reset added in v1.7.21 

func (x *ListAllocatedTicketReq) Reset()

func (*ListAllocatedTicketReq) String added in v1.7.21 

func (x *ListAllocatedTicketReq) String() string

type ListAllocatedTicketRes deprecated added in v1.7.21 

type ListAllocatedTicketRes struct {
	TicketSid []int64 `protobuf:"varint,1,rep,packed,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// contains filtered or unexported fields
}

ListAllocatedTicketRes -

Deprecated: Marked as deprecated in api/v1alpha1/tickets/ticket.proto.

func (*ListAllocatedTicketRes) Descriptor deprecated added in v1.7.21 

func (*ListAllocatedTicketRes) Descriptor() ([]byte, []int)

Deprecated: Use ListAllocatedTicketRes.ProtoReflect.Descriptor instead.

func (*ListAllocatedTicketRes) GetTicketSid added in v1.7.21 

func (x *ListAllocatedTicketRes) GetTicketSid() []int64

func (*ListAllocatedTicketRes) ProtoMessage added in v1.7.21 

func (*ListAllocatedTicketRes) ProtoMessage()

func (*ListAllocatedTicketRes) ProtoReflect added in v1.7.21 

func (x *ListAllocatedTicketRes) ProtoReflect() protoreflect.Message

func (*ListAllocatedTicketRes) Reset added in v1.7.21 

func (x *ListAllocatedTicketRes) Reset()

func (*ListAllocatedTicketRes) String added in v1.7.21 

func (x *ListAllocatedTicketRes) String() string

type ListAvailableAgentTicketsRequest added in v1.7.25 

type ListAvailableAgentTicketsRequest struct {
	// contains filtered or unexported fields
}

ListAvailableAgentTicketsRequest -

func (*ListAvailableAgentTicketsRequest) Descriptor deprecated added in v1.7.25 

func (*ListAvailableAgentTicketsRequest) Descriptor() ([]byte, []int)

Deprecated: Use ListAvailableAgentTicketsRequest.ProtoReflect.Descriptor instead.

func (*ListAvailableAgentTicketsRequest) ProtoMessage added in v1.7.25 

func (*ListAvailableAgentTicketsRequest) ProtoMessage()

func (*ListAvailableAgentTicketsRequest) ProtoReflect added in v1.7.25 

func (x *ListAvailableAgentTicketsRequest) ProtoReflect() protoreflect.Message

func (*ListAvailableAgentTicketsRequest) Reset added in v1.7.25 

func (x *ListAvailableAgentTicketsRequest) Reset()

func (*ListAvailableAgentTicketsRequest) String added in v1.7.25 

func (x *ListAvailableAgentTicketsRequest) String() string

type ListAvailableAgentTicketsResponse added in v1.7.25 

type ListAvailableAgentTicketsResponse struct {
	TicketSid []int64           `protobuf:"varint,1,rep,packed,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	Ticket    []*commons.Ticket `protobuf:"bytes,2,rep,name=ticket,proto3" json:"ticket,omitempty"`
	// contains filtered or unexported fields
}

ListAvailableAgentTicketsResponse -

func (*ListAvailableAgentTicketsResponse) Descriptor deprecated added in v1.7.25 

func (*ListAvailableAgentTicketsResponse) Descriptor() ([]byte, []int)

Deprecated: Use ListAvailableAgentTicketsResponse.ProtoReflect.Descriptor instead.

func (*ListAvailableAgentTicketsResponse) GetTicket added in v1.7.27 

func (x *ListAvailableAgentTicketsResponse) GetTicket() []*commons.Ticket

func (*ListAvailableAgentTicketsResponse) GetTicketSid added in v1.7.25 

func (x *ListAvailableAgentTicketsResponse) GetTicketSid() []int64

func (*ListAvailableAgentTicketsResponse) ProtoMessage added in v1.7.25 

func (*ListAvailableAgentTicketsResponse) ProtoMessage()

func (*ListAvailableAgentTicketsResponse) ProtoReflect added in v1.7.25 

func (x *ListAvailableAgentTicketsResponse) ProtoReflect() protoreflect.Message

func (*ListAvailableAgentTicketsResponse) Reset added in v1.7.25 

func (x *ListAvailableAgentTicketsResponse) Reset()

func (*ListAvailableAgentTicketsResponse) String added in v1.7.25 

func (x *ListAvailableAgentTicketsResponse) String() string

type ListEnabledProjectsReq 

type ListEnabledProjectsReq struct {
	// contains filtered or unexported fields
}

ListEnabledProjectsReq - Request to list enabled projects in ticketing system

func (*ListEnabledProjectsReq) Descriptor deprecated 

func (*ListEnabledProjectsReq) Descriptor() ([]byte, []int)

Deprecated: Use ListEnabledProjectsReq.ProtoReflect.Descriptor instead.

func (*ListEnabledProjectsReq) ProtoMessage 

func (*ListEnabledProjectsReq) ProtoMessage()

func (*ListEnabledProjectsReq) ProtoReflect 

func (x *ListEnabledProjectsReq) ProtoReflect() protoreflect.Message

func (*ListEnabledProjectsReq) Reset 

func (x *ListEnabledProjectsReq) Reset()

func (*ListEnabledProjectsReq) String 

func (x *ListEnabledProjectsReq) String() string

type ListEnabledProjectsRes 

type ListEnabledProjectsRes struct {

	// enabled projects list
	Projects []*commons.TicketProject `protobuf:"bytes,1,rep,name=projects,proto3" json:"projects,omitempty"`
	// contains filtered or unexported fields
}

ListEnabledProjectsRes - Response wraps list of projects enabled for ticketing system

func (*ListEnabledProjectsRes) Descriptor deprecated 

func (*ListEnabledProjectsRes) Descriptor() ([]byte, []int)

Deprecated: Use ListEnabledProjectsRes.ProtoReflect.Descriptor instead.

func (*ListEnabledProjectsRes) GetProjects 

func (x *ListEnabledProjectsRes) GetProjects() []*commons.TicketProject

func (*ListEnabledProjectsRes) ProtoMessage 

func (*ListEnabledProjectsRes) ProtoMessage()

func (*ListEnabledProjectsRes) ProtoReflect 

func (x *ListEnabledProjectsRes) ProtoReflect() protoreflect.Message

func (*ListEnabledProjectsRes) Reset 

func (x *ListEnabledProjectsRes) Reset()

func (*ListEnabledProjectsRes) String 

func (x *ListEnabledProjectsRes) String() string

type ListSkillsRequest added in v1.7.25 

type ListSkillsRequest struct {
	// contains filtered or unexported fields
}

ListSkillsRequest - request message

func (*ListSkillsRequest) Descriptor deprecated added in v1.7.25 

func (*ListSkillsRequest) Descriptor() ([]byte, []int)

Deprecated: Use ListSkillsRequest.ProtoReflect.Descriptor instead.

func (*ListSkillsRequest) ProtoMessage added in v1.7.25 

func (*ListSkillsRequest) ProtoMessage()

func (*ListSkillsRequest) ProtoReflect added in v1.7.25 

func (x *ListSkillsRequest) ProtoReflect() protoreflect.Message

func (*ListSkillsRequest) Reset added in v1.7.25 

func (x *ListSkillsRequest) Reset()

func (*ListSkillsRequest) String added in v1.7.25 

func (x *ListSkillsRequest) String() string

type ListSkillsResponse added in v1.7.25 

type ListSkillsResponse struct {
	Skills []*Skill `protobuf:"bytes,1,rep,name=skills,proto3" json:"skills,omitempty"`
	// contains filtered or unexported fields
}

ListSkillsResponse - response message wraps p3 skills Id and name

func (*ListSkillsResponse) Descriptor deprecated added in v1.7.25 

func (*ListSkillsResponse) Descriptor() ([]byte, []int)

Deprecated: Use ListSkillsResponse.ProtoReflect.Descriptor instead.

func (*ListSkillsResponse) GetSkills added in v1.7.25 

func (x *ListSkillsResponse) GetSkills() []*Skill

func (*ListSkillsResponse) ProtoMessage added in v1.7.25 

func (*ListSkillsResponse) ProtoMessage()

func (*ListSkillsResponse) ProtoReflect added in v1.7.25 

func (x *ListSkillsResponse) ProtoReflect() protoreflect.Message

func (*ListSkillsResponse) Reset added in v1.7.25 

func (x *ListSkillsResponse) Reset()

func (*ListSkillsResponse) String added in v1.7.25 

func (x *ListSkillsResponse) String() string

type ListSlaConditionReq 

type ListSlaConditionReq struct {
	// contains filtered or unexported fields
}

ListSlaConditionReq -

func (*ListSlaConditionReq) Descriptor deprecated 

func (*ListSlaConditionReq) Descriptor() ([]byte, []int)

Deprecated: Use ListSlaConditionReq.ProtoReflect.Descriptor instead.

func (*ListSlaConditionReq) ProtoMessage 

func (*ListSlaConditionReq) ProtoMessage()

func (*ListSlaConditionReq) ProtoReflect 

func (x *ListSlaConditionReq) ProtoReflect() protoreflect.Message

func (*ListSlaConditionReq) Reset 

func (x *ListSlaConditionReq) Reset()

func (*ListSlaConditionReq) String 

func (x *ListSlaConditionReq) String() string

type ListSlaConditionRes 

type ListSlaConditionRes struct {
	SlaCondition []*commons.SlaConditions `protobuf:"bytes,1,rep,name=slaCondition,proto3" json:"slaCondition,omitempty"`
	// contains filtered or unexported fields
}

ListSlaConditionRes -

func (*ListSlaConditionRes) Descriptor deprecated 

func (*ListSlaConditionRes) Descriptor() ([]byte, []int)

Deprecated: Use ListSlaConditionRes.ProtoReflect.Descriptor instead.

func (*ListSlaConditionRes) GetSlaCondition 

func (x *ListSlaConditionRes) GetSlaCondition() []*commons.SlaConditions

func (*ListSlaConditionRes) ProtoMessage 

func (*ListSlaConditionRes) ProtoMessage()

func (*ListSlaConditionRes) ProtoReflect 

func (x *ListSlaConditionRes) ProtoReflect() protoreflect.Message

func (*ListSlaConditionRes) Reset 

func (x *ListSlaConditionRes) Reset()

func (*ListSlaConditionRes) String 

func (x *ListSlaConditionRes) String() string

type ListSlaReq 

type ListSlaReq struct {
	// contains filtered or unexported fields
}

ListSlaReq -

func (*ListSlaReq) Descriptor deprecated 

func (*ListSlaReq) Descriptor() ([]byte, []int)

Deprecated: Use ListSlaReq.ProtoReflect.Descriptor instead.

func (*ListSlaReq) ProtoMessage 

func (*ListSlaReq) ProtoMessage()

func (*ListSlaReq) ProtoReflect 

func (x *ListSlaReq) ProtoReflect() protoreflect.Message

func (*ListSlaReq) Reset 

func (x *ListSlaReq) Reset()

func (*ListSlaReq) String 

func (x *ListSlaReq) String() string

type ListSlaRes 

type ListSlaRes struct {
	TicketsSla []*commons.TicketSla `protobuf:"bytes,1,rep,name=ticketsSla,proto3" json:"ticketsSla,omitempty"`
	// contains filtered or unexported fields
}

ListSlaRes -

func (*ListSlaRes) Descriptor deprecated 

func (*ListSlaRes) Descriptor() ([]byte, []int)

Deprecated: Use ListSlaRes.ProtoReflect.Descriptor instead.

func (*ListSlaRes) GetTicketsSla 

func (x *ListSlaRes) GetTicketsSla() []*commons.TicketSla

func (*ListSlaRes) ProtoMessage 

func (*ListSlaRes) ProtoMessage()

func (*ListSlaRes) ProtoReflect 

func (x *ListSlaRes) ProtoReflect() protoreflect.Message

func (*ListSlaRes) Reset 

func (x *ListSlaRes) Reset()

func (*ListSlaRes) String 

func (x *ListSlaRes) String() string

type ListTicketAuditLogReq 

type ListTicketAuditLogReq struct {

	// ticket_sid  scoping filter
	TicketSid int64 `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// contains filtered or unexported fields
}

ListTicketAuditLogReq -

func (*ListTicketAuditLogReq) Descriptor deprecated 

func (*ListTicketAuditLogReq) Descriptor() ([]byte, []int)

Deprecated: Use ListTicketAuditLogReq.ProtoReflect.Descriptor instead.

func (*ListTicketAuditLogReq) GetTicketSid 

func (x *ListTicketAuditLogReq) GetTicketSid() int64

func (*ListTicketAuditLogReq) ProtoMessage 

func (*ListTicketAuditLogReq) ProtoMessage()

func (*ListTicketAuditLogReq) ProtoReflect 

func (x *ListTicketAuditLogReq) ProtoReflect() protoreflect.Message

func (*ListTicketAuditLogReq) Reset 

func (x *ListTicketAuditLogReq) Reset()

func (*ListTicketAuditLogReq) String 

func (x *ListTicketAuditLogReq) String() string

type ListTicketAuditLogRes 

type ListTicketAuditLogRes struct {

	// the retrieved audit events
	Events []*audit.AuditEvent `protobuf:"bytes,1,rep,name=events,proto3" json:"events,omitempty"`
	// contains filtered or unexported fields
}

ListTicketAuditLogRes -

func (*ListTicketAuditLogRes) Descriptor deprecated 

func (*ListTicketAuditLogRes) Descriptor() ([]byte, []int)

Deprecated: Use ListTicketAuditLogRes.ProtoReflect.Descriptor instead.

func (*ListTicketAuditLogRes) GetEvents 

func (x *ListTicketAuditLogRes) GetEvents() []*audit.AuditEvent

func (*ListTicketAuditLogRes) ProtoMessage 

func (*ListTicketAuditLogRes) ProtoMessage()

func (*ListTicketAuditLogRes) ProtoReflect 

func (x *ListTicketAuditLogRes) ProtoReflect() protoreflect.Message

func (*ListTicketAuditLogRes) Reset 

func (x *ListTicketAuditLogRes) Reset()

func (*ListTicketAuditLogRes) String 

func (x *ListTicketAuditLogRes) String() string

type ListTicketsReq 

type ListTicketsReq struct {
	// contains filtered or unexported fields
}

ListTicketsReq

func (*ListTicketsReq) Descriptor deprecated 

func (*ListTicketsReq) Descriptor() ([]byte, []int)

Deprecated: Use ListTicketsReq.ProtoReflect.Descriptor instead.

func (*ListTicketsReq) ProtoMessage 

func (*ListTicketsReq) ProtoMessage()

func (*ListTicketsReq) ProtoReflect 

func (x *ListTicketsReq) ProtoReflect() protoreflect.Message

func (*ListTicketsReq) Reset 

func (x *ListTicketsReq) Reset()

func (*ListTicketsReq) String 

func (x *ListTicketsReq) String() string

type ListTicketsRes 

type ListTicketsRes struct {
	Tickets []*commons.Ticket `protobuf:"bytes,1,rep,name=tickets,proto3" json:"tickets,omitempty"`
	// contains filtered or unexported fields
}

func (*ListTicketsRes) Descriptor deprecated 

func (*ListTicketsRes) Descriptor() ([]byte, []int)

Deprecated: Use ListTicketsRes.ProtoReflect.Descriptor instead.

func (*ListTicketsRes) GetTickets 

func (x *ListTicketsRes) GetTickets() []*commons.Ticket

func (*ListTicketsRes) ProtoMessage 

func (*ListTicketsRes) ProtoMessage()

func (*ListTicketsRes) ProtoReflect 

func (x *ListTicketsRes) ProtoReflect() protoreflect.Message

func (*ListTicketsRes) Reset 

func (x *ListTicketsRes) Reset()

func (*ListTicketsRes) String 

func (x *ListTicketsRes) String() string

type ListUsersRequest added in v1.7.25 

type ListUsersRequest struct {
	// contains filtered or unexported fields
}

ListUsersRequest - Users request message

func (*ListUsersRequest) Descriptor deprecated added in v1.7.25 

func (*ListUsersRequest) Descriptor() ([]byte, []int)

Deprecated: Use ListUsersRequest.ProtoReflect.Descriptor instead.

func (*ListUsersRequest) ProtoMessage added in v1.7.25 

func (*ListUsersRequest) ProtoMessage()

func (*ListUsersRequest) ProtoReflect added in v1.7.25 

func (x *ListUsersRequest) ProtoReflect() protoreflect.Message

func (*ListUsersRequest) Reset added in v1.7.25 

func (x *ListUsersRequest) Reset()

func (*ListUsersRequest) String added in v1.7.25 

func (x *ListUsersRequest) String() string

type ListUsersResponse added in v1.7.25 

type ListUsersResponse struct {
	Users []*User `protobuf:"bytes,1,rep,name=users,proto3" json:"users,omitempty"`
	// contains filtered or unexported fields
}

ListUsersResponse - response wraps userId, first_name, last_name

func (*ListUsersResponse) Descriptor deprecated added in v1.7.25 

func (*ListUsersResponse) Descriptor() ([]byte, []int)

Deprecated: Use ListUsersResponse.ProtoReflect.Descriptor instead.

func (*ListUsersResponse) GetUsers added in v1.7.25 

func (x *ListUsersResponse) GetUsers() []*User

func (*ListUsersResponse) ProtoMessage added in v1.7.25 

func (*ListUsersResponse) ProtoMessage()

func (*ListUsersResponse) ProtoReflect added in v1.7.25 

func (x *ListUsersResponse) ProtoReflect() protoreflect.Message

func (*ListUsersResponse) Reset added in v1.7.25 

func (x *ListUsersResponse) Reset()

func (*ListUsersResponse) String added in v1.7.25 

func (x *ListUsersResponse) String() string

type PingReq 

type PingReq struct {
	// contains filtered or unexported fields
}

func (*PingReq) Descriptor deprecated 

func (*PingReq) Descriptor() ([]byte, []int)

Deprecated: Use PingReq.ProtoReflect.Descriptor instead.

func (*PingReq) ProtoMessage 

func (*PingReq) ProtoMessage()

func (*PingReq) ProtoReflect 

func (x *PingReq) ProtoReflect() protoreflect.Message

func (*PingReq) Reset 

func (x *PingReq) Reset()

func (*PingReq) String 

func (x *PingReq) String() string

type PingRes 

type PingRes struct {
	// contains filtered or unexported fields
}

func (*PingRes) Descriptor deprecated 

func (*PingRes) Descriptor() ([]byte, []int)

Deprecated: Use PingRes.ProtoReflect.Descriptor instead.

func (*PingRes) ProtoMessage 

func (*PingRes) ProtoMessage()

func (*PingRes) ProtoReflect 

func (x *PingRes) ProtoReflect() protoreflect.Message

func (*PingRes) Reset 

func (x *PingRes) Reset()

func (*PingRes) String 

func (x *PingRes) String() string

type ReplyCommentReq 

type ReplyCommentReq struct {

	// The snowflake id of a comment row in ticket_comment.
	CommentSid int64 `protobuf:"varint,1,opt,name=comment_sid,json=commentSid,proto3" json:"comment_sid,omitempty"`
	// The ticket reference where the comment was added.
	TicketSid int64 `protobuf:"varint,2,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// The comment text
	Reply string `protobuf:"bytes,3,opt,name=reply,proto3" json:"reply,omitempty"`
	// commenter by id
	CreatedById string `protobuf:"bytes,4,opt,name=created_by_id,json=createdById,proto3" json:"created_by_id,omitempty"` // used in creating comment
	// contains filtered or unexported fields
}

ReplyCommentReq - Reply Comment Request Messages

func (*ReplyCommentReq) Descriptor deprecated 

func (*ReplyCommentReq) Descriptor() ([]byte, []int)

Deprecated: Use ReplyCommentReq.ProtoReflect.Descriptor instead.

func (*ReplyCommentReq) GetCommentSid 

func (x *ReplyCommentReq) GetCommentSid() int64

func (*ReplyCommentReq) GetCreatedById 

func (x *ReplyCommentReq) GetCreatedById() string

func (*ReplyCommentReq) GetReply 

func (x *ReplyCommentReq) GetReply() string

func (*ReplyCommentReq) GetTicketSid 

func (x *ReplyCommentReq) GetTicketSid() int64

func (*ReplyCommentReq) ProtoMessage 

func (*ReplyCommentReq) ProtoMessage()

func (*ReplyCommentReq) ProtoReflect 

func (x *ReplyCommentReq) ProtoReflect() protoreflect.Message

func (*ReplyCommentReq) Reset 

func (x *ReplyCommentReq) Reset()

func (*ReplyCommentReq) String 

func (x *ReplyCommentReq) String() string

type ReplyCommentRes 

type ReplyCommentRes struct {

	// Returns boolen true OR False in the response
	IsCreated *commons.ConfirmReplyComment `protobuf:"bytes,1,opt,name=is_created,json=isCreated,proto3" json:"is_created,omitempty"`
	// contains filtered or unexported fields
}

ReplyCommentRes - Reply Comment Response Messages

func (*ReplyCommentRes) Descriptor deprecated 

func (*ReplyCommentRes) Descriptor() ([]byte, []int)

Deprecated: Use ReplyCommentRes.ProtoReflect.Descriptor instead.

func (*ReplyCommentRes) GetIsCreated 

func (x *ReplyCommentRes) GetIsCreated() *commons.ConfirmReplyComment

func (*ReplyCommentRes) ProtoMessage 

func (*ReplyCommentRes) ProtoMessage()

func (*ReplyCommentRes) ProtoReflect 

func (x *ReplyCommentRes) ProtoReflect() protoreflect.Message

func (*ReplyCommentRes) Reset 

func (x *ReplyCommentRes) Reset()

func (*ReplyCommentRes) String 

func (x *ReplyCommentRes) String() string

type Skill added in v1.7.25 

type Skill struct {
	SkillId string `protobuf:"bytes,1,opt,name=skill_id,json=skillId,proto3" json:"skill_id,omitempty"`
	Name    string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// contains filtered or unexported fields
}

func (*Skill) Descriptor deprecated added in v1.7.25 

func (*Skill) Descriptor() ([]byte, []int)

Deprecated: Use Skill.ProtoReflect.Descriptor instead.

func (*Skill) GetName added in v1.7.25 

func (x *Skill) GetName() string

func (*Skill) GetSkillId added in v1.7.25 

func (x *Skill) GetSkillId() string

func (*Skill) ProtoMessage added in v1.7.25 

func (*Skill) ProtoMessage()

func (*Skill) ProtoReflect added in v1.7.25 

func (x *Skill) ProtoReflect() protoreflect.Message

func (*Skill) Reset added in v1.7.25 

func (x *Skill) Reset()

func (*Skill) String added in v1.7.25 

func (x *Skill) String() string

type TicketsClient 

type TicketsClient interface {
	// Public Method to create a ticket.
	CreateTicket(ctx context.Context, in *CreateTicketReq, opts ...grpc.CallOption) (*CreateTicketRes, error)
	// Public Method to edit a ticket.
	EditTicket(ctx context.Context, in *EditTicketReq, opts ...grpc.CallOption) (*EditTicketRes, error)
	// Public method to list tickets
	ListTickets(ctx context.Context, in *ListTicketsReq, opts ...grpc.CallOption) (*ListTicketsRes, error)
	// Public method to assign ticket
	AssignTicket(ctx context.Context, in *AssignTicketReq, opts ...grpc.CallOption) (*AssignTicketRes, error)
	// Public Method to Close a ticket
	CloseTicket(ctx context.Context, in *CloseTicketReq, opts ...grpc.CallOption) (*CloseTicketRes, error)
	// Public method to view ticket
	ViewTicket(ctx context.Context, in *ViewTicketReq, opts ...grpc.CallOption) (*ViewTicketRes, error)
	// Public Method to create a Comment.
	CreateComment(ctx context.Context, in *CreateCommentReq, opts ...grpc.CallOption) (*CreateCommentRes, error)
	// Public method to Enable Project for Ticketing system
	EnableProject(ctx context.Context, in *EnableProjectReq, opts ...grpc.CallOption) (*EnableProjectRes, error)
	// Public method to List projects enabled for Ticketing system
	ListEnabledProjects(ctx context.Context, in *ListEnabledProjectsReq, opts ...grpc.CallOption) (*ListEnabledProjectsRes, error)
	// Public Method to create a sla.
	CreateSLA(ctx context.Context, in *CreateSlaReq, opts ...grpc.CallOption) (*CreateSlaRes, error)
	// Public method to list sla
	ListSLA(ctx context.Context, in *ListSlaReq, opts ...grpc.CallOption) (*ListSlaRes, error)
	// Public method to update sla
	UpdateSLA(ctx context.Context, in *UpdateSlaReq, opts ...grpc.CallOption) (*UpdateSlaRes, error)
	// Public method to list sla_condition
	ListSLACondition(ctx context.Context, in *ListSlaConditionReq, opts ...grpc.CallOption) (*ListSlaConditionRes, error)
	// Public method to list sla_condition
	ReplyComment(ctx context.Context, in *ReplyCommentReq, opts ...grpc.CallOption) (*ReplyCommentRes, error)
	// Public method to List audit log for Ticketing system
	ListTicketAuditLog(ctx context.Context, in *ListTicketAuditLogReq, opts ...grpc.CallOption) (*ListTicketAuditLogRes, error)
	// Public method to assign a ticket
	AssignSelf(ctx context.Context, in *CreateSelfAssignReq, opts ...grpc.CallOption) (*CreateSelfAssignRes, error)
	// Public Method to edit a ticket.
	// EditTicket would be deprecated
	EditMaskTicket(ctx context.Context, in *EditMaskTicketReq, opts ...grpc.CallOption) (*EditMaskTicketRes, error)
	// Deprecated: Do not use.
	ListAllocatedTickets(ctx context.Context, in *ListAllocatedTicketReq, opts ...grpc.CallOption) (*ListAllocatedTicketRes, error)
	// public method - to return list of available tickets to pick for an Agent
	ListAvailableAgentTickets(ctx context.Context, in *ListAvailableAgentTicketsRequest, opts ...grpc.CallOption) (*ListAvailableAgentTicketsResponse, error)
	// public method to fetch list of skills for a tickets user
	ListSkills(ctx context.Context, in *ListSkillsRequest, opts ...grpc.CallOption) (*ListSkillsResponse, error)
	// public method to fetch list of users for a tickets user
	ListUsers(ctx context.Context, in *ListUsersRequest, opts ...grpc.CallOption) (*ListUsersResponse, error)
}

TicketsClient is the client API for Tickets service.

For semantics around ctx use and closing/ending streaming RPCs, please refer to https://pkg.go.dev/google.golang.org/grpc/?tab=doc#ClientConn.NewStream.

func NewTicketsClient 

func NewTicketsClient(cc grpc.ClientConnInterface) TicketsClient

type TicketsServer 

type TicketsServer interface {
	// Public Method to create a ticket.
	CreateTicket(context.Context, *CreateTicketReq) (*CreateTicketRes, error)
	// Public Method to edit a ticket.
	EditTicket(context.Context, *EditTicketReq) (*EditTicketRes, error)
	// Public method to list tickets
	ListTickets(context.Context, *ListTicketsReq) (*ListTicketsRes, error)
	// Public method to assign ticket
	AssignTicket(context.Context, *AssignTicketReq) (*AssignTicketRes, error)
	// Public Method to Close a ticket
	CloseTicket(context.Context, *CloseTicketReq) (*CloseTicketRes, error)
	// Public method to view ticket
	ViewTicket(context.Context, *ViewTicketReq) (*ViewTicketRes, error)
	// Public Method to create a Comment.
	CreateComment(context.Context, *CreateCommentReq) (*CreateCommentRes, error)
	// Public method to Enable Project for Ticketing system
	EnableProject(context.Context, *EnableProjectReq) (*EnableProjectRes, error)
	// Public method to List projects enabled for Ticketing system
	ListEnabledProjects(context.Context, *ListEnabledProjectsReq) (*ListEnabledProjectsRes, error)
	// Public Method to create a sla.
	CreateSLA(context.Context, *CreateSlaReq) (*CreateSlaRes, error)
	// Public method to list sla
	ListSLA(context.Context, *ListSlaReq) (*ListSlaRes, error)
	// Public method to update sla
	UpdateSLA(context.Context, *UpdateSlaReq) (*UpdateSlaRes, error)
	// Public method to list sla_condition
	ListSLACondition(context.Context, *ListSlaConditionReq) (*ListSlaConditionRes, error)
	// Public method to list sla_condition
	ReplyComment(context.Context, *ReplyCommentReq) (*ReplyCommentRes, error)
	// Public method to List audit log for Ticketing system
	ListTicketAuditLog(context.Context, *ListTicketAuditLogReq) (*ListTicketAuditLogRes, error)
	// Public method to assign a ticket
	AssignSelf(context.Context, *CreateSelfAssignReq) (*CreateSelfAssignRes, error)
	// Public Method to edit a ticket.
	// EditTicket would be deprecated
	EditMaskTicket(context.Context, *EditMaskTicketReq) (*EditMaskTicketRes, error)
	// Deprecated: Do not use.
	ListAllocatedTickets(context.Context, *ListAllocatedTicketReq) (*ListAllocatedTicketRes, error)
	// public method - to return list of available tickets to pick for an Agent
	ListAvailableAgentTickets(context.Context, *ListAvailableAgentTicketsRequest) (*ListAvailableAgentTicketsResponse, error)
	// public method to fetch list of skills for a tickets user
	ListSkills(context.Context, *ListSkillsRequest) (*ListSkillsResponse, error)
	// public method to fetch list of users for a tickets user
	ListUsers(context.Context, *ListUsersRequest) (*ListUsersResponse, error)
	// contains filtered or unexported methods
}

TicketsServer is the server API for Tickets service. All implementations must embed UnimplementedTicketsServer for forward compatibility

type UnimplementedTicketsServer 

type UnimplementedTicketsServer struct {
}

UnimplementedTicketsServer must be embedded to have forward compatible implementations.

func (UnimplementedTicketsServer) AssignSelf added in v1.7.11 

func (UnimplementedTicketsServer) AssignSelf(context.Context, *CreateSelfAssignReq) (*CreateSelfAssignRes, error)

func (UnimplementedTicketsServer) AssignTicket 

func (UnimplementedTicketsServer) AssignTicket(context.Context, *AssignTicketReq) (*AssignTicketRes, error)

func (UnimplementedTicketsServer) CloseTicket 

func (UnimplementedTicketsServer) CloseTicket(context.Context, *CloseTicketReq) (*CloseTicketRes, error)

func (UnimplementedTicketsServer) CreateComment 

func (UnimplementedTicketsServer) CreateComment(context.Context, *CreateCommentReq) (*CreateCommentRes, error)

func (UnimplementedTicketsServer) CreateSLA 

func (UnimplementedTicketsServer) CreateSLA(context.Context, *CreateSlaReq) (*CreateSlaRes, error)

func (UnimplementedTicketsServer) CreateTicket 

func (UnimplementedTicketsServer) CreateTicket(context.Context, *CreateTicketReq) (*CreateTicketRes, error)

func (UnimplementedTicketsServer) EditMaskTicket added in v1.7.21 

func (UnimplementedTicketsServer) EditMaskTicket(context.Context, *EditMaskTicketReq) (*EditMaskTicketRes, error)

func (UnimplementedTicketsServer) EditTicket 

func (UnimplementedTicketsServer) EditTicket(context.Context, *EditTicketReq) (*EditTicketRes, error)

func (UnimplementedTicketsServer) EnableProject 

func (UnimplementedTicketsServer) EnableProject(context.Context, *EnableProjectReq) (*EnableProjectRes, error)

func (UnimplementedTicketsServer) ListAllocatedTickets added in v1.7.21 

func (UnimplementedTicketsServer) ListAllocatedTickets(context.Context, *ListAllocatedTicketReq) (*ListAllocatedTicketRes, error)

func (UnimplementedTicketsServer) ListAvailableAgentTickets added in v1.7.25 

func (UnimplementedTicketsServer) ListAvailableAgentTickets(context.Context, *ListAvailableAgentTicketsRequest) (*ListAvailableAgentTicketsResponse, error)

func (UnimplementedTicketsServer) ListEnabledProjects 

func (UnimplementedTicketsServer) ListEnabledProjects(context.Context, *ListEnabledProjectsReq) (*ListEnabledProjectsRes, error)

func (UnimplementedTicketsServer) ListSLA 

func (UnimplementedTicketsServer) ListSLA(context.Context, *ListSlaReq) (*ListSlaRes, error)

func (UnimplementedTicketsServer) ListSLACondition 

func (UnimplementedTicketsServer) ListSLACondition(context.Context, *ListSlaConditionReq) (*ListSlaConditionRes, error)

func (UnimplementedTicketsServer) ListSkills added in v1.7.25 

func (UnimplementedTicketsServer) ListSkills(context.Context, *ListSkillsRequest) (*ListSkillsResponse, error)

func (UnimplementedTicketsServer) ListTicketAuditLog 

func (UnimplementedTicketsServer) ListTicketAuditLog(context.Context, *ListTicketAuditLogReq) (*ListTicketAuditLogRes, error)

func (UnimplementedTicketsServer) ListTickets 

func (UnimplementedTicketsServer) ListTickets(context.Context, *ListTicketsReq) (*ListTicketsRes, error)

func (UnimplementedTicketsServer) ListUsers added in v1.7.25 

func (UnimplementedTicketsServer) ListUsers(context.Context, *ListUsersRequest) (*ListUsersResponse, error)

func (UnimplementedTicketsServer) ReplyComment 

func (UnimplementedTicketsServer) ReplyComment(context.Context, *ReplyCommentReq) (*ReplyCommentRes, error)

func (UnimplementedTicketsServer) UpdateSLA 

func (UnimplementedTicketsServer) UpdateSLA(context.Context, *UpdateSlaReq) (*UpdateSlaRes, error)

func (UnimplementedTicketsServer) ViewTicket 

func (UnimplementedTicketsServer) ViewTicket(context.Context, *ViewTicketReq) (*ViewTicketRes, error)

type UnsafeTicketsServer 

type UnsafeTicketsServer interface {
	// contains filtered or unexported methods
}

UnsafeTicketsServer may be embedded to opt out of forward compatibility for this service. Use of this interface is not recommended, as added methods to TicketsServer will result in compilation errors.

type UpdateSlaReq 

type UpdateSlaReq struct {

	// sla_sid of the sla to be created.
	SlaSid int64 `protobuf:"varint,1,opt,name=sla_sid,json=slaSid,proto3" json:"sla_sid,omitempty"`
	// sla is_active
	IsActive int64 `protobuf:"varint,2,opt,name=is_active,json=isActive,proto3" json:"is_active,omitempty"`
	// contains filtered or unexported fields
}

UpdateSlaReq -

func (*UpdateSlaReq) Descriptor deprecated 

func (*UpdateSlaReq) Descriptor() ([]byte, []int)

Deprecated: Use UpdateSlaReq.ProtoReflect.Descriptor instead.

func (*UpdateSlaReq) GetIsActive 

func (x *UpdateSlaReq) GetIsActive() int64

func (*UpdateSlaReq) GetSlaSid 

func (x *UpdateSlaReq) GetSlaSid() int64

func (*UpdateSlaReq) ProtoMessage 

func (*UpdateSlaReq) ProtoMessage()

func (*UpdateSlaReq) ProtoReflect 

func (x *UpdateSlaReq) ProtoReflect() protoreflect.Message

func (*UpdateSlaReq) Reset 

func (x *UpdateSlaReq) Reset()

func (*UpdateSlaReq) String 

func (x *UpdateSlaReq) String() string

type UpdateSlaRes 

type UpdateSlaRes struct {
	TicketsSla *commons.TicketSla `protobuf:"bytes,1,opt,name=ticketsSla,proto3" json:"ticketsSla,omitempty"`
	// contains filtered or unexported fields
}

ListSlaRes -

func (*UpdateSlaRes) Descriptor deprecated 

func (*UpdateSlaRes) Descriptor() ([]byte, []int)

Deprecated: Use UpdateSlaRes.ProtoReflect.Descriptor instead.

func (*UpdateSlaRes) GetTicketsSla 

func (x *UpdateSlaRes) GetTicketsSla() *commons.TicketSla

func (*UpdateSlaRes) ProtoMessage 

func (*UpdateSlaRes) ProtoMessage()

func (*UpdateSlaRes) ProtoReflect 

func (x *UpdateSlaRes) ProtoReflect() protoreflect.Message

func (*UpdateSlaRes) Reset 

func (x *UpdateSlaRes) Reset()

func (*UpdateSlaRes) String 

func (x *UpdateSlaRes) String() string

type User added in v1.7.25 

type User struct {
	UserId    string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	FirstName string `protobuf:"bytes,2,opt,name=first_name,json=firstName,proto3" json:"first_name,omitempty"`
	LastName  string `protobuf:"bytes,3,opt,name=last_name,json=lastName,proto3" json:"last_name,omitempty"`
	// contains filtered or unexported fields
}

func (*User) Descriptor deprecated added in v1.7.25 

func (*User) Descriptor() ([]byte, []int)

Deprecated: Use User.ProtoReflect.Descriptor instead.

func (*User) GetFirstName added in v1.7.25 

func (x *User) GetFirstName() string

func (*User) GetLastName added in v1.7.25 

func (x *User) GetLastName() string

func (*User) GetUserId added in v1.7.25 

func (x *User) GetUserId() string

func (*User) ProtoMessage added in v1.7.25 

func (*User) ProtoMessage()

func (*User) ProtoReflect added in v1.7.25 

func (x *User) ProtoReflect() protoreflect.Message

func (*User) Reset added in v1.7.25 

func (x *User) Reset()

func (*User) String added in v1.7.25 

func (x *User) String() string

type ViewTicketReq 

type ViewTicketReq struct {
	TicketSid int64 `protobuf:"varint,1,opt,name=ticket_sid,json=ticketSid,proto3" json:"ticket_sid,omitempty"`
	// contains filtered or unexported fields
}

ViewTicketReq -

func (*ViewTicketReq) Descriptor deprecated 

func (*ViewTicketReq) Descriptor() ([]byte, []int)

Deprecated: Use ViewTicketReq.ProtoReflect.Descriptor instead.

func (*ViewTicketReq) GetTicketSid 

func (x *ViewTicketReq) GetTicketSid() int64

func (*ViewTicketReq) ProtoMessage 

func (*ViewTicketReq) ProtoMessage()

func (*ViewTicketReq) ProtoReflect 

func (x *ViewTicketReq) ProtoReflect() protoreflect.Message

func (*ViewTicketReq) Reset 

func (x *ViewTicketReq) Reset()

func (*ViewTicketReq) String 

func (x *ViewTicketReq) String() string

type ViewTicketRes 

type ViewTicketRes struct {
	Ticket       *commons.Ticket         `protobuf:"bytes,1,opt,name=ticket,proto3" json:"ticket,omitempty"`     // ticket details
	Comments     []*commons.Comment      `protobuf:"bytes,2,rep,name=comments,proto3" json:"comments,omitempty"` // comments
	ReplyComment []*commons.ReplyComment `protobuf:"bytes,3,rep,name=reply_comment,json=replyComment,proto3" json:"reply_comment,omitempty"`
	// contains filtered or unexported fields
}

ViewTicketRes -

func (*ViewTicketRes) Descriptor deprecated 

func (*ViewTicketRes) Descriptor() ([]byte, []int)

Deprecated: Use ViewTicketRes.ProtoReflect.Descriptor instead.

func (*ViewTicketRes) GetComments 

func (x *ViewTicketRes) GetComments() []*commons.Comment

func (*ViewTicketRes) GetReplyComment 

func (x *ViewTicketRes) GetReplyComment() []*commons.ReplyComment

func (*ViewTicketRes) GetTicket 

func (x *ViewTicketRes) GetTicket() *commons.Ticket

func (*ViewTicketRes) ProtoMessage 

func (*ViewTicketRes) ProtoMessage()

func (*ViewTicketRes) ProtoReflect 

func (x *ViewTicketRes) ProtoReflect() protoreflect.Message

func (*ViewTicketRes) Reset 

func (x *ViewTicketRes) Reset()

func (*ViewTicketRes) String 

func (x *ViewTicketRes) String() string

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