audit

package
v1.4.0 Latest Latest
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 Go to latest Published: May 9, 2023 License: Apache-2.0 Imports: 8 Imported by: 0

Documentation

Index

Constants

This section is empty.

Variables

View Source 
var (
	EventType_name = map[int32]string{
		0:   "DUMMY_APPLICATION",
		1:   "DUMMY_APPLICATION_STORAGE",
		2:   "DUMMY_APPLICATION_COMPUTE",
		100: "VOICE_ANALYTICS",
		101: "VOICE_ANALYTICS_FLAG_OCCURRENCE",
		102: "VOICE_ANALYTICS_FLAG_NEEDS_REVIEW",
		103: "VOICE_ANALYTICS_BILLING_REPORT",
		104: "VOICE_ANALYTICS_FLAG_SUMMARY",
		300: "OMNICHANNEL",
		301: "OMNICHANNEL_PROJECT",
		302: "OMNICHANNEL_CAMPAIGN",
		303: "OMNICHANNEL_DAILY_PROJECT_REPORT",
		304: "OMNICHANNEL_DAILY_CONVERSATION_REPORT",
		305: "OMNICHANNEL_AGENT_ASSIGN_CONVERSATION",
		306: "OMNICHANNEL_AGENT_UNASSIGN_CONVERSATION",
		307: "OMNICHANNEL_AGENT_REASSIGN_CONVERSATION",
		308: "OMNICHANNEL_T10",
		309: "OMNICHANNEL_CUSTOMER_TEXT_MESSAGE",
		310: "OMNICHANNEL_AGENT_TEXT_MESSAGE",
		311: "OMNICHANNEL_FINISH_WRAP_UP",
		312: "OMNICHANNEL_BEGIN_WRAP_UP",
		313: "OMNICHANNEL_T11",
		314: "OMNICHANNEL_CREATE_CONVERSATION",
		315: "OMNICHANNEL_AGENT_SUSPEND",
		316: "OMNICHANNEL_CLOSE_CONVERSATION",
		332: "OMNICHANNEL_MANAGER_TEXT_MESSAGE",
		330: "OMNICHANNEL_UPDATE_CAMPAIGN",
		331: "OMNICHANNEL_SET_CONVERSATION_COLLECTED_DATA",
		333: "OMNICHANNEL_ARCHIVE_CAMPAIGN",
		334: "OMNICHANNEL_PAUSE_CAMPAIGN",
		335: "OMNICHANNEL_RESUME_CAMPAIGN",
		336: "OMNICHANNEL_START_CAMPAIGN",
		337: "OMNICHANNEL_SCHEDULE_MODULE",
		338: "OMNICHANNEL_START_MODULE",
		339: "OMNICHANNEL_PAUSE_MODULE",
		340: "OMNICHANNEL_RESUME_MODULE",
		341: "OMNICHANNEL_ERROR_MODULE",
		342: "OMNICHANNEL_SUCCESS_MODULE",
		343: "OMNICHANNEL_FAIL_MODULE",
		344: "OMNICHANNEL_COMPLETE_MODULE",
		345: "OMNICHANNEL_ARCHIVE_MODULE",
		346: "OMNICHANNEL_UPDATE_MODULE",
		347: "OMNICHANNEL_MODULE_SMS_MESSAGE_SENT",
		348: "OMNICHANNEL_COMPLETE_CAMPAIGN",
		349: "OMNICHANNEL_MODULE_INITIAL_REPLY",
		350: "OMNICHANNEL_TASK_MESSAGE_SENT",
		351: "OMNICHANNEL_CONNECTED_INBOX_POLL",
		352: "OMNICHANNEL_CONNECTED_INBOX_CREATED",
		353: "OMNICHANNEL_AGENT_MESSAGE_UNITS",
		354: "OMNICHANNEL_MANAGER_MESSAGE_UNITS",
		355: "OMNICHANNEL_CUSTOMER_MESSAGE_UNITS",
		356: "OMNICHANNEL_SYSTEM_MESSAGE_UNITS",
		400: "ASM_AGENT_LOGIN",
		401: "ASM_OPEN_VOICE",
		402: "ASM_OPEN_OMNI_AGENT",
		403: "ASM_ACTIVATE_CONVERSATION",
		404: "ASM_DEACTIVATE_CONVERSATION",
		405: "ASM_AGENT_STATE_CHANGED",
		406: "ASM_AGENT_LOGOUT",
		407: "ASM_PAUSE_EVENT",
		408: "ASM_RESUME_EVENT",
		500: "SCORECARDS_CREATE_QUESTION_EVENT",
		501: "SCORECARDS_UPDATE_QUESTION_EVENT",
		502: "SCORECARDS_DELETE_QUESTION_EVENT",
		503: "SCORECARDS_CREATE_SCORECARD_EVENT",
		504: "SCORECARDS_UPDATE_SCORECARD_EVENT",
		505: "SCORECARDS_DELETE_SCORECARD_EVENT",
		506: "SCORECARDS_CLONE_SCORECARD_EVENT",
		507: "SCORECARDS_CREATE_EVALUATION_EVENT",
		508: "SCORECARDS_DELETE_EVALUATION_EVENT",
		509: "SCORECARDS_CREATE_SECTION_EVENT",
		510: "SCORECARDS_UPDATE_SECTION_EVENT",
		511: "SCORECARDS_DELETE_SECTION_EVENT",
		512: "SCORECARDS_CREATE_CATEGORY_EVENT",
		513: "SCORECARDS_UPDATE_CATEGORY_EVENT",
		514: "SCORECARDS_DELETE_CATEGORY_EVENT",
		515: "SCORECARDS_CREATE_EVALUATION_QUESTION_EVENT",
		516: "SCORECARDS_UPDATE_EVALUATION_QUESTION_EVENT",
		517: "SCORECARDS_DELETE_EVALUATION_QUESTION_EVENT",
		518: "SCORECARDS_CREATE_SCORECARD_QUESTION_EVENT",
		519: "SCORECARDS_UPDATE_SCORECARD_QUESTION_EVENT",
		520: "SCORECARDS_DELETE_SCORECARD_QUESTION_EVENT",
		521: "SCORECARDS_CREATE_AUTO_EVALUATION_EVENT",
		600: "TICKET_CREATE_EVENT",
		601: "TICKET_EDIT_EVENT",
		602: "TICKET_CLOSE_EVENT",
	}
	EventType_value = map[string]int32{
		"DUMMY_APPLICATION":                           0,
		"DUMMY_APPLICATION_STORAGE":                   1,
		"DUMMY_APPLICATION_COMPUTE":                   2,
		"VOICE_ANALYTICS":                             100,
		"VOICE_ANALYTICS_FLAG_OCCURRENCE":             101,
		"VOICE_ANALYTICS_FLAG_NEEDS_REVIEW":           102,
		"VOICE_ANALYTICS_BILLING_REPORT":              103,
		"VOICE_ANALYTICS_FLAG_SUMMARY":                104,
		"OMNICHANNEL":                                 300,
		"OMNICHANNEL_PROJECT":                         301,
		"OMNICHANNEL_CAMPAIGN":                        302,
		"OMNICHANNEL_DAILY_PROJECT_REPORT":            303,
		"OMNICHANNEL_DAILY_CONVERSATION_REPORT":       304,
		"OMNICHANNEL_AGENT_ASSIGN_CONVERSATION":       305,
		"OMNICHANNEL_AGENT_UNASSIGN_CONVERSATION":     306,
		"OMNICHANNEL_AGENT_REASSIGN_CONVERSATION":     307,
		"OMNICHANNEL_T10":                             308,
		"OMNICHANNEL_CUSTOMER_TEXT_MESSAGE":           309,
		"OMNICHANNEL_AGENT_TEXT_MESSAGE":              310,
		"OMNICHANNEL_FINISH_WRAP_UP":                  311,
		"OMNICHANNEL_BEGIN_WRAP_UP":                   312,
		"OMNICHANNEL_T11":                             313,
		"OMNICHANNEL_CREATE_CONVERSATION":             314,
		"OMNICHANNEL_AGENT_SUSPEND":                   315,
		"OMNICHANNEL_CLOSE_CONVERSATION":              316,
		"OMNICHANNEL_MANAGER_TEXT_MESSAGE":            332,
		"OMNICHANNEL_UPDATE_CAMPAIGN":                 330,
		"OMNICHANNEL_SET_CONVERSATION_COLLECTED_DATA": 331,
		"OMNICHANNEL_ARCHIVE_CAMPAIGN":                333,
		"OMNICHANNEL_PAUSE_CAMPAIGN":                  334,
		"OMNICHANNEL_RESUME_CAMPAIGN":                 335,
		"OMNICHANNEL_START_CAMPAIGN":                  336,
		"OMNICHANNEL_SCHEDULE_MODULE":                 337,
		"OMNICHANNEL_START_MODULE":                    338,
		"OMNICHANNEL_PAUSE_MODULE":                    339,
		"OMNICHANNEL_RESUME_MODULE":                   340,
		"OMNICHANNEL_ERROR_MODULE":                    341,
		"OMNICHANNEL_SUCCESS_MODULE":                  342,
		"OMNICHANNEL_FAIL_MODULE":                     343,
		"OMNICHANNEL_COMPLETE_MODULE":                 344,
		"OMNICHANNEL_ARCHIVE_MODULE":                  345,
		"OMNICHANNEL_UPDATE_MODULE":                   346,
		"OMNICHANNEL_MODULE_SMS_MESSAGE_SENT":         347,
		"OMNICHANNEL_COMPLETE_CAMPAIGN":               348,
		"OMNICHANNEL_MODULE_INITIAL_REPLY":            349,
		"OMNICHANNEL_TASK_MESSAGE_SENT":               350,
		"OMNICHANNEL_CONNECTED_INBOX_POLL":            351,
		"OMNICHANNEL_CONNECTED_INBOX_CREATED":         352,
		"OMNICHANNEL_AGENT_MESSAGE_UNITS":             353,
		"OMNICHANNEL_MANAGER_MESSAGE_UNITS":           354,
		"OMNICHANNEL_CUSTOMER_MESSAGE_UNITS":          355,
		"OMNICHANNEL_SYSTEM_MESSAGE_UNITS":            356,
		"ASM_AGENT_LOGIN":                             400,
		"ASM_OPEN_VOICE":                              401,
		"ASM_OPEN_OMNI_AGENT":                         402,
		"ASM_ACTIVATE_CONVERSATION":                   403,
		"ASM_DEACTIVATE_CONVERSATION":                 404,
		"ASM_AGENT_STATE_CHANGED":                     405,
		"ASM_AGENT_LOGOUT":                            406,
		"ASM_PAUSE_EVENT":                             407,
		"ASM_RESUME_EVENT":                            408,
		"SCORECARDS_CREATE_QUESTION_EVENT":            500,
		"SCORECARDS_UPDATE_QUESTION_EVENT":            501,
		"SCORECARDS_DELETE_QUESTION_EVENT":            502,
		"SCORECARDS_CREATE_SCORECARD_EVENT":           503,
		"SCORECARDS_UPDATE_SCORECARD_EVENT":           504,
		"SCORECARDS_DELETE_SCORECARD_EVENT":           505,
		"SCORECARDS_CLONE_SCORECARD_EVENT":            506,
		"SCORECARDS_CREATE_EVALUATION_EVENT":          507,
		"SCORECARDS_DELETE_EVALUATION_EVENT":          508,
		"SCORECARDS_CREATE_SECTION_EVENT":             509,
		"SCORECARDS_UPDATE_SECTION_EVENT":             510,
		"SCORECARDS_DELETE_SECTION_EVENT":             511,
		"SCORECARDS_CREATE_CATEGORY_EVENT":            512,
		"SCORECARDS_UPDATE_CATEGORY_EVENT":            513,
		"SCORECARDS_DELETE_CATEGORY_EVENT":            514,
		"SCORECARDS_CREATE_EVALUATION_QUESTION_EVENT": 515,
		"SCORECARDS_UPDATE_EVALUATION_QUESTION_EVENT": 516,
		"SCORECARDS_DELETE_EVALUATION_QUESTION_EVENT": 517,
		"SCORECARDS_CREATE_SCORECARD_QUESTION_EVENT":  518,
		"SCORECARDS_UPDATE_SCORECARD_QUESTION_EVENT":  519,
		"SCORECARDS_DELETE_SCORECARD_QUESTION_EVENT":  520,
		"SCORECARDS_CREATE_AUTO_EVALUATION_EVENT":     521,
		"TICKET_CREATE_EVENT":                         600,
		"TICKET_EDIT_EVENT":                           601,
		"TICKET_CLOSE_EVENT":                          602,
	}
)

Enum value maps for EventType.

View Source 
var File_api_commons_audit_asm_events_proto protoreflect.FileDescriptor
View Source 
var File_api_commons_audit_audit_proto protoreflect.FileDescriptor
View Source 
var File_api_commons_audit_event_types_proto protoreflect.FileDescriptor
View Source 
var File_api_commons_audit_events_proto protoreflect.FileDescriptor
View Source 
var File_api_commons_audit_omnichannel_events_proto protoreflect.FileDescriptor
View Source 
var File_api_commons_audit_scorecards_events_proto protoreflect.FileDescriptor
View Source 
var File_api_commons_audit_tickets_events_proto protoreflect.FileDescriptor
View Source 
var File_api_commons_audit_vana_events_proto protoreflect.FileDescriptor

Functions

This section is empty.

Types

type AsmActivateConversationEvent 

type AsmActivateConversationEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when the agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the conversation being activated
	Conversation *commons.OmniConversation `protobuf:"bytes,3,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// contains filtered or unexported fields
}

AsmActivateConversationEvent - whenever an agent activates a conversation

func (*AsmActivateConversationEvent) Descriptor deprecated 

func (*AsmActivateConversationEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmActivateConversationEvent.ProtoReflect.Descriptor instead.

func (*AsmActivateConversationEvent) GetAsmSessionSid 

func (x *AsmActivateConversationEvent) GetAsmSessionSid() int64

func (*AsmActivateConversationEvent) GetConversation 

func (x *AsmActivateConversationEvent) GetConversation() *commons.OmniConversation

func (*AsmActivateConversationEvent) GetUserId 

func (x *AsmActivateConversationEvent) GetUserId() string

func (*AsmActivateConversationEvent) ProtoMessage 

func (*AsmActivateConversationEvent) ProtoMessage()

func (*AsmActivateConversationEvent) ProtoReflect 

func (x *AsmActivateConversationEvent) ProtoReflect() protoreflect.Message

func (*AsmActivateConversationEvent) Reset 

func (x *AsmActivateConversationEvent) Reset()

func (*AsmActivateConversationEvent) String 

func (x *AsmActivateConversationEvent) String() string

type AsmAgentLoginEvent 

type AsmAgentLoginEvent struct {

	// the agent's ID
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the asm session sid generated when the agent logged in
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

AsmAgentLoginEvent - whenever an agent logs into asm

func (*AsmAgentLoginEvent) Descriptor deprecated 

func (*AsmAgentLoginEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmAgentLoginEvent.ProtoReflect.Descriptor instead.

func (*AsmAgentLoginEvent) GetAsmSessionSid 

func (x *AsmAgentLoginEvent) GetAsmSessionSid() int64

func (*AsmAgentLoginEvent) GetUserId 

func (x *AsmAgentLoginEvent) GetUserId() string

func (*AsmAgentLoginEvent) ProtoMessage 

func (*AsmAgentLoginEvent) ProtoMessage()

func (*AsmAgentLoginEvent) ProtoReflect 

func (x *AsmAgentLoginEvent) ProtoReflect() protoreflect.Message

func (*AsmAgentLoginEvent) Reset 

func (x *AsmAgentLoginEvent) Reset()

func (*AsmAgentLoginEvent) String 

func (x *AsmAgentLoginEvent) String() string

type AsmAgentLogoutEvent 

type AsmAgentLogoutEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when the agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the reason for logging out
	Reason string `protobuf:"bytes,3,opt,name=reason,proto3" json:"reason,omitempty"`
	// contains filtered or unexported fields
}

AsmAgentLogoutEvent - whenever an agent logs out of asm

func (*AsmAgentLogoutEvent) Descriptor deprecated 

func (*AsmAgentLogoutEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmAgentLogoutEvent.ProtoReflect.Descriptor instead.

func (*AsmAgentLogoutEvent) GetAsmSessionSid 

func (x *AsmAgentLogoutEvent) GetAsmSessionSid() int64

func (*AsmAgentLogoutEvent) GetReason 

func (x *AsmAgentLogoutEvent) GetReason() string

func (*AsmAgentLogoutEvent) GetUserId 

func (x *AsmAgentLogoutEvent) GetUserId() string

func (*AsmAgentLogoutEvent) ProtoMessage 

func (*AsmAgentLogoutEvent) ProtoMessage()

func (*AsmAgentLogoutEvent) ProtoReflect 

func (x *AsmAgentLogoutEvent) ProtoReflect() protoreflect.Message

func (*AsmAgentLogoutEvent) Reset 

func (x *AsmAgentLogoutEvent) Reset()

func (*AsmAgentLogoutEvent) String 

func (x *AsmAgentLogoutEvent) String() string

type AsmAgentStateChangedEvent 

type AsmAgentStateChangedEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when the agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the agent's new status
	NewStatus commons.StatusState `protobuf:"varint,3,opt,name=new_status,json=newStatus,proto3,enum=api.commons.StatusState" json:"new_status,omitempty"`
	// the agent's old status
	OldStatus commons.StatusState `protobuf:"varint,4,opt,name=old_status,json=oldStatus,proto3,enum=api.commons.StatusState" json:"old_status,omitempty"`
	// contains filtered or unexported fields
}

AsmAgentStateChangedEvent - whenever an agent's state changes

func (*AsmAgentStateChangedEvent) Descriptor deprecated 

func (*AsmAgentStateChangedEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmAgentStateChangedEvent.ProtoReflect.Descriptor instead.

func (*AsmAgentStateChangedEvent) GetAsmSessionSid 

func (x *AsmAgentStateChangedEvent) GetAsmSessionSid() int64

func (*AsmAgentStateChangedEvent) GetNewStatus 

func (x *AsmAgentStateChangedEvent) GetNewStatus() commons.StatusState

func (*AsmAgentStateChangedEvent) GetOldStatus 

func (x *AsmAgentStateChangedEvent) GetOldStatus() commons.StatusState

func (*AsmAgentStateChangedEvent) GetUserId 

func (x *AsmAgentStateChangedEvent) GetUserId() string

func (*AsmAgentStateChangedEvent) ProtoMessage 

func (*AsmAgentStateChangedEvent) ProtoMessage()

func (*AsmAgentStateChangedEvent) ProtoReflect 

func (x *AsmAgentStateChangedEvent) ProtoReflect() protoreflect.Message

func (*AsmAgentStateChangedEvent) Reset 

func (x *AsmAgentStateChangedEvent) Reset()

func (*AsmAgentStateChangedEvent) String 

func (x *AsmAgentStateChangedEvent) String() string

type AsmDeactivateConversationEvent 

type AsmDeactivateConversationEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when the agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the conversation being deactivated
	Conversation *commons.OmniConversation `protobuf:"bytes,3,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// contains filtered or unexported fields
}

AsmDeactivateConversationEvent - whenever agent deactivates a conversation

func (*AsmDeactivateConversationEvent) Descriptor deprecated 

func (*AsmDeactivateConversationEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmDeactivateConversationEvent.ProtoReflect.Descriptor instead.

func (*AsmDeactivateConversationEvent) GetAsmSessionSid 

func (x *AsmDeactivateConversationEvent) GetAsmSessionSid() int64

func (*AsmDeactivateConversationEvent) GetConversation 

func (x *AsmDeactivateConversationEvent) GetConversation() *commons.OmniConversation

func (*AsmDeactivateConversationEvent) GetUserId 

func (x *AsmDeactivateConversationEvent) GetUserId() string

func (*AsmDeactivateConversationEvent) ProtoMessage 

func (*AsmDeactivateConversationEvent) ProtoMessage()

func (*AsmDeactivateConversationEvent) ProtoReflect 

func (x *AsmDeactivateConversationEvent) ProtoReflect() protoreflect.Message

func (*AsmDeactivateConversationEvent) Reset 

func (x *AsmDeactivateConversationEvent) Reset()

func (*AsmDeactivateConversationEvent) String 

func (x *AsmDeactivateConversationEvent) String() string

type AsmOpenOmniAgentEvent 

type AsmOpenOmniAgentEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when the agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

AsmOpenOmniAgentEvent - whenever an agent logs into omni agent

func (*AsmOpenOmniAgentEvent) Descriptor deprecated 

func (*AsmOpenOmniAgentEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmOpenOmniAgentEvent.ProtoReflect.Descriptor instead.

func (*AsmOpenOmniAgentEvent) GetAsmSessionSid 

func (x *AsmOpenOmniAgentEvent) GetAsmSessionSid() int64

func (*AsmOpenOmniAgentEvent) GetUserId 

func (x *AsmOpenOmniAgentEvent) GetUserId() string

func (*AsmOpenOmniAgentEvent) ProtoMessage 

func (*AsmOpenOmniAgentEvent) ProtoMessage()

func (*AsmOpenOmniAgentEvent) ProtoReflect 

func (x *AsmOpenOmniAgentEvent) ProtoReflect() protoreflect.Message

func (*AsmOpenOmniAgentEvent) Reset 

func (x *AsmOpenOmniAgentEvent) Reset()

func (*AsmOpenOmniAgentEvent) String 

func (x *AsmOpenOmniAgentEvent) String() string

type AsmOpenVoiceEvent 

type AsmOpenVoiceEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the session sid generated when voice started
	VoiceSessionSid int64 `protobuf:"varint,3,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	// contains filtered or unexported fields
}

AsmOpenVoiceEvent - whenever an agent opens voice

func (*AsmOpenVoiceEvent) Descriptor deprecated 

func (*AsmOpenVoiceEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmOpenVoiceEvent.ProtoReflect.Descriptor instead.

func (*AsmOpenVoiceEvent) GetAsmSessionSid 

func (x *AsmOpenVoiceEvent) GetAsmSessionSid() int64

func (*AsmOpenVoiceEvent) GetUserId 

func (x *AsmOpenVoiceEvent) GetUserId() string

func (*AsmOpenVoiceEvent) GetVoiceSessionSid 

func (x *AsmOpenVoiceEvent) GetVoiceSessionSid() int64

func (*AsmOpenVoiceEvent) ProtoMessage 

func (*AsmOpenVoiceEvent) ProtoMessage()

func (*AsmOpenVoiceEvent) ProtoReflect 

func (x *AsmOpenVoiceEvent) ProtoReflect() protoreflect.Message

func (*AsmOpenVoiceEvent) Reset 

func (x *AsmOpenVoiceEvent) Reset()

func (*AsmOpenVoiceEvent) String 

func (x *AsmOpenVoiceEvent) String() string

type AsmPauseEvent 

type AsmPauseEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when the agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

AsmPauseEvent -

func (*AsmPauseEvent) Descriptor deprecated 

func (*AsmPauseEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmPauseEvent.ProtoReflect.Descriptor instead.

func (*AsmPauseEvent) GetAsmSessionSid 

func (x *AsmPauseEvent) GetAsmSessionSid() int64

func (*AsmPauseEvent) GetUserId 

func (x *AsmPauseEvent) GetUserId() string

func (*AsmPauseEvent) ProtoMessage 

func (*AsmPauseEvent) ProtoMessage()

func (*AsmPauseEvent) ProtoReflect 

func (x *AsmPauseEvent) ProtoReflect() protoreflect.Message

func (*AsmPauseEvent) Reset 

func (x *AsmPauseEvent) Reset()

func (*AsmPauseEvent) String 

func (x *AsmPauseEvent) String() string

type AsmResumeEvent 

type AsmResumeEvent struct {

	// the id of the agent
	UserId string `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// the session sid generated when the agent logged into asm
	AsmSessionSid int64 `protobuf:"varint,2,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

AsmResumeEvent -

func (*AsmResumeEvent) Descriptor deprecated 

func (*AsmResumeEvent) Descriptor() ([]byte, []int)

Deprecated: Use AsmResumeEvent.ProtoReflect.Descriptor instead.

func (*AsmResumeEvent) GetAsmSessionSid 

func (x *AsmResumeEvent) GetAsmSessionSid() int64

func (*AsmResumeEvent) GetUserId 

func (x *AsmResumeEvent) GetUserId() string

func (*AsmResumeEvent) ProtoMessage 

func (*AsmResumeEvent) ProtoMessage()

func (*AsmResumeEvent) ProtoReflect 

func (x *AsmResumeEvent) ProtoReflect() protoreflect.Message

func (*AsmResumeEvent) Reset 

func (x *AsmResumeEvent) Reset()

func (*AsmResumeEvent) String 

func (x *AsmResumeEvent) String() string

type AuditEvent 

type AuditEvent struct {

	// Org ID
	OrgId string `protobuf:"bytes,1,opt,name=org_id,json=orgId,proto3" json:"org_id,omitempty"`
	// Region ID
	RegionId string `protobuf:"bytes,2,opt,name=region_id,json=regionId,proto3" json:"region_id,omitempty"`
	// Cluster ID
	ClusterId string `protobuf:"bytes,3,opt,name=cluster_id,json=clusterId,proto3" json:"cluster_id,omitempty"`
	// Timestamp when this event has been generated
	EventTime *timestamppb.Timestamp `protobuf:"bytes,4,opt,name=event_time,json=eventTime,proto3" json:"event_time,omitempty"`
	// this is an UUID so we can deduplicate at consumer side
	AuditId string `protobuf:"bytes,5,opt,name=audit_id,json=auditId,proto3" json:"audit_id,omitempty"`
	// Application-specific identifier.
	// All aplications that generate audit events must have a unique numerical ID assigned within a specific event class
	// Vana 200 Omni 300 Asm 400 ....
	// for each event type. (see event_types.proto)
	EventType EventType `protobuf:"varint,10,opt,name=event_type,json=eventType,proto3,enum=api.commons.audit.EventType" json:"event_type,omitempty"`
	// Actual event payload. This is application specific
	//
	// Types that are assignable to Event:
	//
	//	*AuditEvent_XDummyEvent
	//	*AuditEvent_VanaFlagEvent
	//	*AuditEvent_VanaFlagReviewEvent
	//	*AuditEvent_VanaBillingReportEvent
	//	*AuditEvent_VanaFlagSummaryEvent
	//	*AuditEvent_OmnichannelCreateProjectEvent
	//	*AuditEvent_OmnichannelCreateCampaignEvent
	//	*AuditEvent_OmnichannelDailyProjectReportEvent
	//	*AuditEvent_OmnichannelDailyConversationReportEvent
	//	*AuditEvent_OmnichannelAgentAssignConversationEvent
	//	*AuditEvent_OmnichannelAgentUnassignConversationEvent
	//	*AuditEvent_OmnichannelAgentReassignConversationEvent
	//	*AuditEvent_OmnichannelT10Event
	//	*AuditEvent_OmnichannelCustomerText_MessageEvent
	//	*AuditEvent_OmnichannelAgentTextMessageEvent
	//	*AuditEvent_OmnichannelFinishWrapUpEvent
	//	*AuditEvent_OmnichannelBeginWrapUpEvent
	//	*AuditEvent_OmnichannelT11Event
	//	*AuditEvent_OmnichannelCreateConversationEvent
	//	*AuditEvent_OmnichannelAgentSuspendEvent
	//	*AuditEvent_OmnichannelCloseConversationEvent
	//	*AuditEvent_OmnichannelManagerTextMessageEvent
	//	*AuditEvent_OmnichannelUpdateCampaignEvent
	//	*AuditEvent_OmnichannelSetConversationCollectedDataEvent
	//	*AuditEvent_OmnichannelCompleteCampaignEvent
	//	*AuditEvent_OmnichannelArchiveCampaignEvent
	//	*AuditEvent_OmnichannelPauseCampaignEvent
	//	*AuditEvent_OmnichannelResumeCampaignEvent
	//	*AuditEvent_OmnichannelStartCampaignEvent
	//	*AuditEvent_OmnichannelScheduleModuleEvent
	//	*AuditEvent_OmnichannelStartModuleEvent
	//	*AuditEvent_OmnichannelPauseModuleEvent
	//	*AuditEvent_OmnichannelResumeModuleEvent
	//	*AuditEvent_OmnichannelErrorModuleEvent
	//	*AuditEvent_OmnichannelSuccessModuleEvent
	//	*AuditEvent_OmnichannelFailModuleEvent
	//	*AuditEvent_OmnichannelCompleteModuleEvent
	//	*AuditEvent_OmnichannelArchiveModuleEvent
	//	*AuditEvent_OmnichannelUpdateModuleEvent
	//	*AuditEvent_OmnichannelAddSmsMessageSentModuleEvent
	//	*AuditEvent_OmnichannelModuleInitialReplyEvent
	//	*AuditEvent_OmnichannelTaskMessageSentEvent
	//	*AuditEvent_OmnichannelConnectedInboxPollEvent
	//	*AuditEvent_OmnichannelConnectedInboxCreatedEvent
	//	*AuditEvent_OmnichannelAgentMessageUnitsEvent
	//	*AuditEvent_OmnichannelManagerMessageUnitsEvent
	//	*AuditEvent_OmnichannelCustomerMessageUnitsEvent
	//	*AuditEvent_OmnichannelSystemMessageUnitsEvent
	//	*AuditEvent_AsmAgentLoginEvent
	//	*AuditEvent_AsmOpenVoiceEvent
	//	*AuditEvent_AsmOpenOmniAgentEvent
	//	*AuditEvent_AsmActivateConversationEvent
	//	*AuditEvent_AsmDeactivateConversationEvent
	//	*AuditEvent_AsmAgentStateChangedEvent
	//	*AuditEvent_AsmAgentLogoutEvent
	//	*AuditEvent_AsmPauseEvent
	//	*AuditEvent_AsmResumeEvent
	//	*AuditEvent_ScorecardsCreateQuestionEvent
	//	*AuditEvent_ScorecardsUpdateQuestionEvent
	//	*AuditEvent_ScorecardsDeleteQuestionEvent
	//	*AuditEvent_ScorecardsCreateScorecardEvent
	//	*AuditEvent_ScorecardsUpdateScorecardEvent
	//	*AuditEvent_ScorecardsDeleteScorecardEvent
	//	*AuditEvent_ScorecardsCloneScorecardEvent
	//	*AuditEvent_ScorecardsCreateEvaluationEvent
	//	*AuditEvent_ScorecardsDeleteEvaluationEvent
	//	*AuditEvent_ScorecardsCreateSectionEvent
	//	*AuditEvent_ScorecardsUpdateSectionEvent
	//	*AuditEvent_ScorecardsDeleteSectionEvent
	//	*AuditEvent_ScorecardsCreateCategoryEvent
	//	*AuditEvent_ScorecardsUpdateCategoryEvent
	//	*AuditEvent_ScorecardsDeleteCategoryEvent
	//	*AuditEvent_ScorecardsCreateEvaluationQuestionEvent
	//	*AuditEvent_ScorecardsUpdateEvaluationQuestionEvent
	//	*AuditEvent_ScorecardsDeleteEvaluationQuestionEvent
	//	*AuditEvent_ScorecardsCreateScorecardQuestionEvent
	//	*AuditEvent_ScorecardsUpdateScorecardQuestionEvent
	//	*AuditEvent_ScorecardsDeleteScorecardQuestionEvent
	//	*AuditEvent_ScorecardsCreateAutoEvaluationEvent
	//	*AuditEvent_TicketEvent
	Event isAuditEvent_Event `protobuf_oneof:"event"`
	// contains filtered or unexported fields
}

This represents a generic audit event that is sent to the audit service

func (*AuditEvent) Descriptor deprecated 

func (*AuditEvent) Descriptor() ([]byte, []int)

Deprecated: Use AuditEvent.ProtoReflect.Descriptor instead.

func (*AuditEvent) GetAsmActivateConversationEvent 

func (x *AuditEvent) GetAsmActivateConversationEvent() *AsmActivateConversationEvent

func (*AuditEvent) GetAsmAgentLoginEvent 

func (x *AuditEvent) GetAsmAgentLoginEvent() *AsmAgentLoginEvent

func (*AuditEvent) GetAsmAgentLogoutEvent 

func (x *AuditEvent) GetAsmAgentLogoutEvent() *AsmAgentLogoutEvent

func (*AuditEvent) GetAsmAgentStateChangedEvent 

func (x *AuditEvent) GetAsmAgentStateChangedEvent() *AsmAgentStateChangedEvent

func (*AuditEvent) GetAsmDeactivateConversationEvent 

func (x *AuditEvent) GetAsmDeactivateConversationEvent() *AsmDeactivateConversationEvent

func (*AuditEvent) GetAsmOpenOmniAgentEvent 

func (x *AuditEvent) GetAsmOpenOmniAgentEvent() *AsmOpenOmniAgentEvent

func (*AuditEvent) GetAsmOpenVoiceEvent 

func (x *AuditEvent) GetAsmOpenVoiceEvent() *AsmOpenVoiceEvent

func (*AuditEvent) GetAsmPauseEvent 

func (x *AuditEvent) GetAsmPauseEvent() *AsmPauseEvent

func (*AuditEvent) GetAsmResumeEvent 

func (x *AuditEvent) GetAsmResumeEvent() *AsmResumeEvent

func (*AuditEvent) GetAuditId 

func (x *AuditEvent) GetAuditId() string

func (*AuditEvent) GetClusterId 

func (x *AuditEvent) GetClusterId() string

func (*AuditEvent) GetEvent 

func (m *AuditEvent) GetEvent() isAuditEvent_Event

func (*AuditEvent) GetEventTime 

func (x *AuditEvent) GetEventTime() *timestamppb.Timestamp

func (*AuditEvent) GetEventType 

func (x *AuditEvent) GetEventType() EventType

func (*AuditEvent) GetOmnichannelAddSmsMessageSentModuleEvent 

func (x *AuditEvent) GetOmnichannelAddSmsMessageSentModuleEvent() *OmnichannelSmsMessageSentModuleEvent

func (*AuditEvent) GetOmnichannelAgentAssignConversationEvent 

func (x *AuditEvent) GetOmnichannelAgentAssignConversationEvent() *OmnichannelAgentAssignConversationEvent

func (*AuditEvent) GetOmnichannelAgentMessageUnitsEvent 

func (x *AuditEvent) GetOmnichannelAgentMessageUnitsEvent() *OmnichannelAgentMessageUnitsEvent

func (*AuditEvent) GetOmnichannelAgentReassignConversationEvent 

func (x *AuditEvent) GetOmnichannelAgentReassignConversationEvent() *OmnichannelAgentReassignConversationEvent

func (*AuditEvent) GetOmnichannelAgentSuspendEvent 

func (x *AuditEvent) GetOmnichannelAgentSuspendEvent() *OmnichannelAgentSuspendEvent

func (*AuditEvent) GetOmnichannelAgentTextMessageEvent 

func (x *AuditEvent) GetOmnichannelAgentTextMessageEvent() *OmnichannelAgentTextMessageEvent

func (*AuditEvent) GetOmnichannelAgentUnassignConversationEvent 

func (x *AuditEvent) GetOmnichannelAgentUnassignConversationEvent() *OmnichannelAgentUnassignConversationEvent

func (*AuditEvent) GetOmnichannelArchiveCampaignEvent 

func (x *AuditEvent) GetOmnichannelArchiveCampaignEvent() *OmnichannelArchiveCampaignEvent

func (*AuditEvent) GetOmnichannelArchiveModuleEvent 

func (x *AuditEvent) GetOmnichannelArchiveModuleEvent() *OmnichannelArchiveModuleEvent

func (*AuditEvent) GetOmnichannelBeginWrapUpEvent 

func (x *AuditEvent) GetOmnichannelBeginWrapUpEvent() *OmnichannelBeginWrapUpEvent

func (*AuditEvent) GetOmnichannelCloseConversationEvent 

func (x *AuditEvent) GetOmnichannelCloseConversationEvent() *OmnichannelCloseConversationEvent

func (*AuditEvent) GetOmnichannelCompleteCampaignEvent 

func (x *AuditEvent) GetOmnichannelCompleteCampaignEvent() *OmnichannelCompleteCampaignEvent

func (*AuditEvent) GetOmnichannelCompleteModuleEvent 

func (x *AuditEvent) GetOmnichannelCompleteModuleEvent() *OmnichannelCompleteModuleEvent

func (*AuditEvent) GetOmnichannelConnectedInboxCreatedEvent 

func (x *AuditEvent) GetOmnichannelConnectedInboxCreatedEvent() *OmnichannelConnectedInboxCreatedEvent

func (*AuditEvent) GetOmnichannelConnectedInboxPollEvent 

func (x *AuditEvent) GetOmnichannelConnectedInboxPollEvent() *OmnichannelConnectedInboxPollEvent

func (*AuditEvent) GetOmnichannelCreateCampaignEvent 

func (x *AuditEvent) GetOmnichannelCreateCampaignEvent() *OmnichannelCreateCampaignEvent

func (*AuditEvent) GetOmnichannelCreateConversationEvent 

func (x *AuditEvent) GetOmnichannelCreateConversationEvent() *OmnichannelCreateConversationEvent

func (*AuditEvent) GetOmnichannelCreateProjectEvent 

func (x *AuditEvent) GetOmnichannelCreateProjectEvent() *OmnichannelCreateProjectEvent

func (*AuditEvent) GetOmnichannelCustomerMessageUnitsEvent 

func (x *AuditEvent) GetOmnichannelCustomerMessageUnitsEvent() *OmnichannelCustomerMessageUnitsEvent

func (*AuditEvent) GetOmnichannelCustomerText_MessageEvent 

func (x *AuditEvent) GetOmnichannelCustomerText_MessageEvent() *OmnichannelCustomerTextMessageEvent

func (*AuditEvent) GetOmnichannelDailyConversationReportEvent 

func (x *AuditEvent) GetOmnichannelDailyConversationReportEvent() *OmnichannelDailyConversationReportEvent

func (*AuditEvent) GetOmnichannelDailyProjectReportEvent 

func (x *AuditEvent) GetOmnichannelDailyProjectReportEvent() *OmnichannelDailyProjectReportEvent

func (*AuditEvent) GetOmnichannelErrorModuleEvent 

func (x *AuditEvent) GetOmnichannelErrorModuleEvent() *OmnichannelErrorModuleEvent

func (*AuditEvent) GetOmnichannelFailModuleEvent 

func (x *AuditEvent) GetOmnichannelFailModuleEvent() *OmnichannelFailModuleEvent

func (*AuditEvent) GetOmnichannelFinishWrapUpEvent 

func (x *AuditEvent) GetOmnichannelFinishWrapUpEvent() *OmnichannelFinishWrapUpEvent

func (*AuditEvent) GetOmnichannelManagerMessageUnitsEvent 

func (x *AuditEvent) GetOmnichannelManagerMessageUnitsEvent() *OmnichannelManagerMessageUnitsEvent

func (*AuditEvent) GetOmnichannelManagerTextMessageEvent 

func (x *AuditEvent) GetOmnichannelManagerTextMessageEvent() *OmnichannelManagerTextMessageEvent

func (*AuditEvent) GetOmnichannelModuleInitialReplyEvent 

func (x *AuditEvent) GetOmnichannelModuleInitialReplyEvent() *OmnichannelModuleInitialReplyEvent

func (*AuditEvent) GetOmnichannelPauseCampaignEvent 

func (x *AuditEvent) GetOmnichannelPauseCampaignEvent() *OmnichannelPauseCampaignEvent

func (*AuditEvent) GetOmnichannelPauseModuleEvent 

func (x *AuditEvent) GetOmnichannelPauseModuleEvent() *OmnichannelPauseModuleEvent

func (*AuditEvent) GetOmnichannelResumeCampaignEvent 

func (x *AuditEvent) GetOmnichannelResumeCampaignEvent() *OmnichannelResumeCampaignEvent

func (*AuditEvent) GetOmnichannelResumeModuleEvent 

func (x *AuditEvent) GetOmnichannelResumeModuleEvent() *OmnichannelResumeModuleEvent

func (*AuditEvent) GetOmnichannelScheduleModuleEvent 

func (x *AuditEvent) GetOmnichannelScheduleModuleEvent() *OmnichannelScheduleModuleEvent

func (*AuditEvent) GetOmnichannelSetConversationCollectedDataEvent 

func (x *AuditEvent) GetOmnichannelSetConversationCollectedDataEvent() *OmnichannelSetConversationCollectedDataEvent

func (*AuditEvent) GetOmnichannelStartCampaignEvent 

func (x *AuditEvent) GetOmnichannelStartCampaignEvent() *OmnichannelStartCampaignEvent

func (*AuditEvent) GetOmnichannelStartModuleEvent 

func (x *AuditEvent) GetOmnichannelStartModuleEvent() *OmnichannelStartModuleEvent

func (*AuditEvent) GetOmnichannelSuccessModuleEvent 

func (x *AuditEvent) GetOmnichannelSuccessModuleEvent() *OmnichannelSuccessModuleEvent

func (*AuditEvent) GetOmnichannelSystemMessageUnitsEvent 

func (x *AuditEvent) GetOmnichannelSystemMessageUnitsEvent() *OmnichannelSystemMessageUnitsEvent

func (*AuditEvent) GetOmnichannelT10Event 

func (x *AuditEvent) GetOmnichannelT10Event() *OmnichannelT10Event

func (*AuditEvent) GetOmnichannelT11Event 

func (x *AuditEvent) GetOmnichannelT11Event() *OmnichannelT11Event

func (*AuditEvent) GetOmnichannelTaskMessageSentEvent 

func (x *AuditEvent) GetOmnichannelTaskMessageSentEvent() *OmnichannelTaskMessageSentEvent

func (*AuditEvent) GetOmnichannelUpdateCampaignEvent 

func (x *AuditEvent) GetOmnichannelUpdateCampaignEvent() *OmnichannelUpdateCampaignEvent

func (*AuditEvent) GetOmnichannelUpdateModuleEvent 

func (x *AuditEvent) GetOmnichannelUpdateModuleEvent() *OmnichannelUpdateModuleEvent

func (*AuditEvent) GetOrgId 

func (x *AuditEvent) GetOrgId() string

func (*AuditEvent) GetRegionId 

func (x *AuditEvent) GetRegionId() string

func (*AuditEvent) GetScorecardsCloneScorecardEvent 

func (x *AuditEvent) GetScorecardsCloneScorecardEvent() *ScorecardsCloneScorecardEvent

func (*AuditEvent) GetScorecardsCreateAutoEvaluationEvent 

func (x *AuditEvent) GetScorecardsCreateAutoEvaluationEvent() *ScorecardsCreateAutoEvaluationEvent

func (*AuditEvent) GetScorecardsCreateCategoryEvent 

func (x *AuditEvent) GetScorecardsCreateCategoryEvent() *ScorecardsCreateCategoryEvent

func (*AuditEvent) GetScorecardsCreateEvaluationEvent 

func (x *AuditEvent) GetScorecardsCreateEvaluationEvent() *ScorecardsCreateEvaluationEvent

func (*AuditEvent) GetScorecardsCreateEvaluationQuestionEvent 

func (x *AuditEvent) GetScorecardsCreateEvaluationQuestionEvent() *ScorecardsCreateEvaluationQuestionEvent

func (*AuditEvent) GetScorecardsCreateQuestionEvent 

func (x *AuditEvent) GetScorecardsCreateQuestionEvent() *ScorecardsCreateQuestionEvent

func (*AuditEvent) GetScorecardsCreateScorecardEvent 

func (x *AuditEvent) GetScorecardsCreateScorecardEvent() *ScorecardsCreateScorecardEvent

func (*AuditEvent) GetScorecardsCreateScorecardQuestionEvent 

func (x *AuditEvent) GetScorecardsCreateScorecardQuestionEvent() *ScorecardsCreateScorecardQuestionEvent

func (*AuditEvent) GetScorecardsCreateSectionEvent 

func (x *AuditEvent) GetScorecardsCreateSectionEvent() *ScorecardsCreateSectionEvent

func (*AuditEvent) GetScorecardsDeleteCategoryEvent 

func (x *AuditEvent) GetScorecardsDeleteCategoryEvent() *ScorecardsDeleteCategoryEvent

func (*AuditEvent) GetScorecardsDeleteEvaluationEvent 

func (x *AuditEvent) GetScorecardsDeleteEvaluationEvent() *ScorecardsDeleteEvaluationEvent

func (*AuditEvent) GetScorecardsDeleteEvaluationQuestionEvent 

func (x *AuditEvent) GetScorecardsDeleteEvaluationQuestionEvent() *ScorecardsDeleteEvaluationQuestionEvent

func (*AuditEvent) GetScorecardsDeleteQuestionEvent 

func (x *AuditEvent) GetScorecardsDeleteQuestionEvent() *ScorecardsDeleteQuestionEvent

func (*AuditEvent) GetScorecardsDeleteScorecardEvent 

func (x *AuditEvent) GetScorecardsDeleteScorecardEvent() *ScorecardsDeleteScorecardEvent

func (*AuditEvent) GetScorecardsDeleteScorecardQuestionEvent 

func (x *AuditEvent) GetScorecardsDeleteScorecardQuestionEvent() *ScorecardsDeleteScorecardQuestionEvent

func (*AuditEvent) GetScorecardsDeleteSectionEvent 

func (x *AuditEvent) GetScorecardsDeleteSectionEvent() *ScorecardsDeleteSectionEvent

func (*AuditEvent) GetScorecardsUpdateCategoryEvent 

func (x *AuditEvent) GetScorecardsUpdateCategoryEvent() *ScorecardsUpdateCategoryEvent

func (*AuditEvent) GetScorecardsUpdateEvaluationQuestionEvent 

func (x *AuditEvent) GetScorecardsUpdateEvaluationQuestionEvent() *ScorecardsUpdateEvaluationQuestionEvent

func (*AuditEvent) GetScorecardsUpdateQuestionEvent 

func (x *AuditEvent) GetScorecardsUpdateQuestionEvent() *ScorecardsUpdateQuestionEvent

func (*AuditEvent) GetScorecardsUpdateScorecardEvent 

func (x *AuditEvent) GetScorecardsUpdateScorecardEvent() *ScorecardsUpdateScorecardEvent

func (*AuditEvent) GetScorecardsUpdateScorecardQuestionEvent 

func (x *AuditEvent) GetScorecardsUpdateScorecardQuestionEvent() *ScorecardsUpdateScorecardQuestionEvent

func (*AuditEvent) GetScorecardsUpdateSectionEvent 

func (x *AuditEvent) GetScorecardsUpdateSectionEvent() *ScorecardsUpdateSectionEvent

func (*AuditEvent) GetTicketEvent 

func (x *AuditEvent) GetTicketEvent() *TicketEvent

func (*AuditEvent) GetVanaBillingReportEvent 

func (x *AuditEvent) GetVanaBillingReportEvent() *VanaBillingReportEvent

func (*AuditEvent) GetVanaFlagEvent 

func (x *AuditEvent) GetVanaFlagEvent() *VanaFlagEvent

func (*AuditEvent) GetVanaFlagReviewEvent 

func (x *AuditEvent) GetVanaFlagReviewEvent() *VanaFlagReviewEvent

func (*AuditEvent) GetVanaFlagSummaryEvent 

func (x *AuditEvent) GetVanaFlagSummaryEvent() *VanaFlagSummaryEvent

func (*AuditEvent) GetXDummyEvent 

func (x *AuditEvent) GetXDummyEvent() *DummyEvent

func (*AuditEvent) ProtoMessage 

func (*AuditEvent) ProtoMessage()

func (*AuditEvent) ProtoReflect 

func (x *AuditEvent) ProtoReflect() protoreflect.Message

func (*AuditEvent) Reset 

func (x *AuditEvent) Reset()

func (*AuditEvent) String 

func (x *AuditEvent) String() string

type AuditEvent_AsmActivateConversationEvent 

type AuditEvent_AsmActivateConversationEvent struct {
	// agent activates conversation event
	AsmActivateConversationEvent *AsmActivateConversationEvent `protobuf:"bytes,403,opt,name=asm_activate_conversation_event,json=asmActivateConversationEvent,proto3,oneof"`
}

type AuditEvent_AsmAgentLoginEvent 

type AuditEvent_AsmAgentLoginEvent struct {
	// / Asm events 400
	// agent logged into asm event
	AsmAgentLoginEvent *AsmAgentLoginEvent `protobuf:"bytes,400,opt,name=asm_agent_login_event,json=asmAgentLoginEvent,proto3,oneof"`
}

type AuditEvent_AsmAgentLogoutEvent 

type AuditEvent_AsmAgentLogoutEvent struct {
	// agent logged out of asm event
	AsmAgentLogoutEvent *AsmAgentLogoutEvent `protobuf:"bytes,406,opt,name=asm_agent_logout_event,json=asmAgentLogoutEvent,proto3,oneof"`
}

type AuditEvent_AsmAgentStateChangedEvent 

type AuditEvent_AsmAgentStateChangedEvent struct {
	// agent's state changed event
	AsmAgentStateChangedEvent *AsmAgentStateChangedEvent `protobuf:"bytes,405,opt,name=asm_agent_state_changed_event,json=asmAgentStateChangedEvent,proto3,oneof"`
}

type AuditEvent_AsmDeactivateConversationEvent 

type AuditEvent_AsmDeactivateConversationEvent struct {
	// agent deactivates a conversation event
	AsmDeactivateConversationEvent *AsmDeactivateConversationEvent `protobuf:"bytes,404,opt,name=asm_deactivate_conversation_event,json=asmDeactivateConversationEvent,proto3,oneof"`
}

type AuditEvent_AsmOpenOmniAgentEvent 

type AuditEvent_AsmOpenOmniAgentEvent struct {
	// agent logs into omni event
	AsmOpenOmniAgentEvent *AsmOpenOmniAgentEvent `protobuf:"bytes,402,opt,name=asm_open_omni_agent_event,json=asmOpenOmniAgentEvent,proto3,oneof"`
}

type AuditEvent_AsmOpenVoiceEvent 

type AuditEvent_AsmOpenVoiceEvent struct {
	// agent opens voice event
	AsmOpenVoiceEvent *AsmOpenVoiceEvent `protobuf:"bytes,401,opt,name=asm_open_voice_event,json=asmOpenVoiceEvent,proto3,oneof"`
}

type AuditEvent_AsmPauseEvent 

type AuditEvent_AsmPauseEvent struct {
	// asm pause event
	AsmPauseEvent *AsmPauseEvent `protobuf:"bytes,407,opt,name=asm_pause_event,json=asmPauseEvent,proto3,oneof"`
}

type AuditEvent_AsmResumeEvent 

type AuditEvent_AsmResumeEvent struct {
	// asm resume event
	AsmResumeEvent *AsmResumeEvent `protobuf:"bytes,408,opt,name=asm_resume_event,json=asmResumeEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelAddSmsMessageSentModuleEvent 

type AuditEvent_OmnichannelAddSmsMessageSentModuleEvent struct {
	// SmsMessageSent module event
	OmnichannelAddSmsMessageSentModuleEvent *OmnichannelSmsMessageSentModuleEvent `` /* 133-byte string literal not displayed */
}

type AuditEvent_OmnichannelAgentAssignConversationEvent 

type AuditEvent_OmnichannelAgentAssignConversationEvent struct {
	// agent assign conversation event
	OmnichannelAgentAssignConversationEvent *OmnichannelAgentAssignConversationEvent `` /* 131-byte string literal not displayed */
}

type AuditEvent_OmnichannelAgentMessageUnitsEvent 

type AuditEvent_OmnichannelAgentMessageUnitsEvent struct {
	// an event for when the message units for an agent omni message were calculated
	OmnichannelAgentMessageUnitsEvent *OmnichannelAgentMessageUnitsEvent `protobuf:"bytes,353,opt,name=omnichannel_agent_message_units_event,json=omnichannelAgentMessageUnitsEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelAgentReassignConversationEvent 

type AuditEvent_OmnichannelAgentReassignConversationEvent struct {
	// agent reassign conversation event
	OmnichannelAgentReassignConversationEvent *OmnichannelAgentReassignConversationEvent `` /* 135-byte string literal not displayed */
}

type AuditEvent_OmnichannelAgentSuspendEvent 

type AuditEvent_OmnichannelAgentSuspendEvent struct {
	// agent suspended the conversation event
	OmnichannelAgentSuspendEvent *OmnichannelAgentSuspendEvent `protobuf:"bytes,315,opt,name=omnichannel_agent_suspend_event,json=omnichannelAgentSuspendEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelAgentTextMessageEvent 

type AuditEvent_OmnichannelAgentTextMessageEvent struct {
	// agent sent a text message event
	OmnichannelAgentTextMessageEvent *OmnichannelAgentTextMessageEvent `protobuf:"bytes,310,opt,name=omnichannel_agent_text_message_event,json=omnichannelAgentTextMessageEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelAgentUnassignConversationEvent 

type AuditEvent_OmnichannelAgentUnassignConversationEvent struct {
	// agent unassign conversation event
	OmnichannelAgentUnassignConversationEvent *OmnichannelAgentUnassignConversationEvent `` /* 135-byte string literal not displayed */
}

type AuditEvent_OmnichannelArchiveCampaignEvent 

type AuditEvent_OmnichannelArchiveCampaignEvent struct {
	// archive campaign event
	OmnichannelArchiveCampaignEvent *OmnichannelArchiveCampaignEvent `protobuf:"bytes,333,opt,name=omnichannel_archive_campaign_event,json=omnichannelArchiveCampaignEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelArchiveModuleEvent 

type AuditEvent_OmnichannelArchiveModuleEvent struct {
	// archive module event
	OmnichannelArchiveModuleEvent *OmnichannelArchiveModuleEvent `protobuf:"bytes,345,opt,name=omnichannel_archive_module_event,json=omnichannelArchiveModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelBeginWrapUpEvent 

type AuditEvent_OmnichannelBeginWrapUpEvent struct {
	// conversation closes and moves to wrap up event
	OmnichannelBeginWrapUpEvent *OmnichannelBeginWrapUpEvent `protobuf:"bytes,312,opt,name=omnichannel_begin_wrap_up_event,json=omnichannelBeginWrapUpEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCloseConversationEvent 

type AuditEvent_OmnichannelCloseConversationEvent struct {
	// close conversation
	OmnichannelCloseConversationEvent *OmnichannelCloseConversationEvent `protobuf:"bytes,322,opt,name=omnichannel_close_conversation_event,json=omnichannelCloseConversationEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCompleteCampaignEvent 

type AuditEvent_OmnichannelCompleteCampaignEvent struct {
	// complete campaign event
	OmnichannelCompleteCampaignEvent *OmnichannelCompleteCampaignEvent `protobuf:"bytes,348,opt,name=omnichannel_complete_campaign_event,json=omnichannelCompleteCampaignEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCompleteModuleEvent 

type AuditEvent_OmnichannelCompleteModuleEvent struct {
	// complete module event
	OmnichannelCompleteModuleEvent *OmnichannelCompleteModuleEvent `protobuf:"bytes,344,opt,name=omnichannel_complete_module_event,json=omnichannelCompleteModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelConnectedInboxCreatedEvent 

type AuditEvent_OmnichannelConnectedInboxCreatedEvent struct {
	// an event for when a connected inbox is created
	OmnichannelConnectedInboxCreatedEvent *OmnichannelConnectedInboxCreatedEvent `` /* 127-byte string literal not displayed */
}

type AuditEvent_OmnichannelConnectedInboxPollEvent 

type AuditEvent_OmnichannelConnectedInboxPollEvent struct {
	// a connected inbox poll event
	OmnichannelConnectedInboxPollEvent *OmnichannelConnectedInboxPollEvent `protobuf:"bytes,351,opt,name=omnichannel_connected_inbox_poll_event,json=omnichannelConnectedInboxPollEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCreateCampaignEvent 

type AuditEvent_OmnichannelCreateCampaignEvent struct {
	OmnichannelCreateCampaignEvent *OmnichannelCreateCampaignEvent `protobuf:"bytes,301,opt,name=omnichannel_create_campaign_event,json=omnichannelCreateCampaignEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCreateConversationEvent 

type AuditEvent_OmnichannelCreateConversationEvent struct {
	// create conversation when customer sends initial message and T1 starts
	OmnichannelCreateConversationEvent *OmnichannelCreateConversationEvent `protobuf:"bytes,314,opt,name=omnichannel_create_conversation_event,json=omnichannelCreateConversationEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCreateProjectEvent 

type AuditEvent_OmnichannelCreateProjectEvent struct {
	// / Omnichannel Events class 300
	OmnichannelCreateProjectEvent *OmnichannelCreateProjectEvent `protobuf:"bytes,300,opt,name=omnichannel_create_project_event,json=omnichannelCreateProjectEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCustomerMessageUnitsEvent 

type AuditEvent_OmnichannelCustomerMessageUnitsEvent struct {
	// an event for when the message units for a customer omni message were calculated
	OmnichannelCustomerMessageUnitsEvent *OmnichannelCustomerMessageUnitsEvent `protobuf:"bytes,355,opt,name=omnichannel_customer_message_units_event,json=omnichannelCustomerMessageUnitsEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelCustomerText_MessageEvent 

type AuditEvent_OmnichannelCustomerText_MessageEvent struct {
	// customer sent a text message event
	OmnichannelCustomerText_MessageEvent *OmnichannelCustomerTextMessageEvent `protobuf:"bytes,309,opt,name=omnichannel_customer_text_Message_event,json=omnichannelCustomerTextMessageEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelDailyConversationReportEvent 

type AuditEvent_OmnichannelDailyConversationReportEvent struct {
	OmnichannelDailyConversationReportEvent *OmnichannelDailyConversationReportEvent `` /* 131-byte string literal not displayed */
}

type AuditEvent_OmnichannelDailyProjectReportEvent 

type AuditEvent_OmnichannelDailyProjectReportEvent struct {
	OmnichannelDailyProjectReportEvent *OmnichannelDailyProjectReportEvent `protobuf:"bytes,302,opt,name=omnichannel_daily_project_report_event,json=omnichannelDailyProjectReportEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelErrorModuleEvent 

type AuditEvent_OmnichannelErrorModuleEvent struct {
	// error module event
	OmnichannelErrorModuleEvent *OmnichannelErrorModuleEvent `protobuf:"bytes,341,opt,name=omnichannel_error_module_event,json=omnichannelErrorModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelFailModuleEvent 

type AuditEvent_OmnichannelFailModuleEvent struct {
	// fail module event
	OmnichannelFailModuleEvent *OmnichannelFailModuleEvent `protobuf:"bytes,343,opt,name=omnichannel_fail_module_event,json=omnichannelFailModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelFinishWrapUpEvent 

type AuditEvent_OmnichannelFinishWrapUpEvent struct {
	// finish wrap up event
	OmnichannelFinishWrapUpEvent *OmnichannelFinishWrapUpEvent `protobuf:"bytes,311,opt,name=omnichannel_finish_wrap_up_event,json=omnichannelFinishWrapUpEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelManagerMessageUnitsEvent 

type AuditEvent_OmnichannelManagerMessageUnitsEvent struct {
	// an event for when the message units for a manager omni message were calculated
	OmnichannelManagerMessageUnitsEvent *OmnichannelManagerMessageUnitsEvent `protobuf:"bytes,354,opt,name=omnichannel_manager_message_units_event,json=omnichannelManagerMessageUnitsEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelManagerTextMessageEvent 

type AuditEvent_OmnichannelManagerTextMessageEvent struct {
	// manager sent a text message event
	OmnichannelManagerTextMessageEvent *OmnichannelManagerTextMessageEvent `protobuf:"bytes,332,opt,name=omnichannel_manager_text_message_event,json=omnichannelManagerTextMessageEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelModuleInitialReplyEvent 

type AuditEvent_OmnichannelModuleInitialReplyEvent struct {
	// ModuleInitialReply
	OmnichannelModuleInitialReplyEvent *OmnichannelModuleInitialReplyEvent `protobuf:"bytes,349,opt,name=omnichannel_module_initial_reply_event,json=omnichannelModuleInitialReplyEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelPauseCampaignEvent 

type AuditEvent_OmnichannelPauseCampaignEvent struct {
	// pause campaign event
	OmnichannelPauseCampaignEvent *OmnichannelPauseCampaignEvent `protobuf:"bytes,334,opt,name=omnichannel_pause_campaign_event,json=omnichannelPauseCampaignEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelPauseModuleEvent 

type AuditEvent_OmnichannelPauseModuleEvent struct {
	// pause module event
	OmnichannelPauseModuleEvent *OmnichannelPauseModuleEvent `protobuf:"bytes,339,opt,name=omnichannel_pause_module_event,json=omnichannelPauseModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelResumeCampaignEvent 

type AuditEvent_OmnichannelResumeCampaignEvent struct {
	// resume campaign event
	OmnichannelResumeCampaignEvent *OmnichannelResumeCampaignEvent `protobuf:"bytes,335,opt,name=omnichannel_resume_campaign_event,json=omnichannelResumeCampaignEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelResumeModuleEvent 

type AuditEvent_OmnichannelResumeModuleEvent struct {
	// resume module event
	OmnichannelResumeModuleEvent *OmnichannelResumeModuleEvent `protobuf:"bytes,340,opt,name=omnichannel_resume_module_event,json=omnichannelResumeModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelScheduleModuleEvent 

type AuditEvent_OmnichannelScheduleModuleEvent struct {
	// schedule module event
	OmnichannelScheduleModuleEvent *OmnichannelScheduleModuleEvent `protobuf:"bytes,337,opt,name=omnichannel_schedule_module_event,json=omnichannelScheduleModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelSetConversationCollectedDataEvent 

type AuditEvent_OmnichannelSetConversationCollectedDataEvent struct {
	// set conversation collected data details
	OmnichannelSetConversationCollectedDataEvent *OmnichannelSetConversationCollectedDataEvent `` /* 142-byte string literal not displayed */
}

type AuditEvent_OmnichannelStartCampaignEvent 

type AuditEvent_OmnichannelStartCampaignEvent struct {
	// start campaign event
	OmnichannelStartCampaignEvent *OmnichannelStartCampaignEvent `protobuf:"bytes,336,opt,name=omnichannel_start_campaign_event,json=omnichannelStartCampaignEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelStartModuleEvent 

type AuditEvent_OmnichannelStartModuleEvent struct {
	// start module event
	OmnichannelStartModuleEvent *OmnichannelStartModuleEvent `protobuf:"bytes,338,opt,name=omnichannel_start_module_event,json=omnichannelStartModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelSuccessModuleEvent 

type AuditEvent_OmnichannelSuccessModuleEvent struct {
	// success module event
	OmnichannelSuccessModuleEvent *OmnichannelSuccessModuleEvent `protobuf:"bytes,342,opt,name=omnichannel_success_module_event,json=omnichannelSuccessModuleEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelSystemMessageUnitsEvent 

type AuditEvent_OmnichannelSystemMessageUnitsEvent struct {
	// an event for when the message units for a system omni message were calculated
	OmnichannelSystemMessageUnitsEvent *OmnichannelSystemMessageUnitsEvent `protobuf:"bytes,356,opt,name=omnichannel_system_message_units_event,json=omnichannelSystemMessageUnitsEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelT10Event 

type AuditEvent_OmnichannelT10Event struct {
	// T10 event
	OmnichannelT10Event *OmnichannelT10Event `protobuf:"bytes,308,opt,name=omnichannel_t10_event,json=omnichannelT10Event,proto3,oneof"`
}

type AuditEvent_OmnichannelT11Event 

type AuditEvent_OmnichannelT11Event struct {
	// t11 timer went off event
	OmnichannelT11Event *OmnichannelT11Event `protobuf:"bytes,313,opt,name=omnichannel_t11_event,json=omnichannelT11Event,proto3,oneof"`
}

type AuditEvent_OmnichannelTaskMessageSentEvent 

type AuditEvent_OmnichannelTaskMessageSentEvent struct {
	// a task message was sent for a campaign
	OmnichannelTaskMessageSentEvent *OmnichannelTaskMessageSentEvent `protobuf:"bytes,350,opt,name=omnichannel_task_message_sent_event,json=omnichannelTaskMessageSentEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelUpdateCampaignEvent 

type AuditEvent_OmnichannelUpdateCampaignEvent struct {
	// update campaign event
	OmnichannelUpdateCampaignEvent *OmnichannelUpdateCampaignEvent `protobuf:"bytes,330,opt,name=omnichannel_update_campaign_event,json=omnichannelUpdateCampaignEvent,proto3,oneof"`
}

type AuditEvent_OmnichannelUpdateModuleEvent 

type AuditEvent_OmnichannelUpdateModuleEvent struct {
	// update module event
	OmnichannelUpdateModuleEvent *OmnichannelUpdateModuleEvent `protobuf:"bytes,346,opt,name=omnichannel_update_module_event,json=omnichannelUpdateModuleEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsCloneScorecardEvent 

type AuditEvent_ScorecardsCloneScorecardEvent struct {
	// scorecard library scorecard cloned
	ScorecardsCloneScorecardEvent *ScorecardsCloneScorecardEvent `protobuf:"bytes,506,opt,name=scorecards_clone_scorecard_event,json=scorecardsCloneScorecardEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsCreateAutoEvaluationEvent 

type AuditEvent_ScorecardsCreateAutoEvaluationEvent struct {
	// auto evaluation library auto evaluation created
	ScorecardsCreateAutoEvaluationEvent *ScorecardsCreateAutoEvaluationEvent `protobuf:"bytes,521,opt,name=scorecards_create_auto_evaluation_event,json=scorecardsCreateAutoEvaluationEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsCreateCategoryEvent 

type AuditEvent_ScorecardsCreateCategoryEvent struct {
	// category library category created
	ScorecardsCreateCategoryEvent *ScorecardsCreateCategoryEvent `protobuf:"bytes,512,opt,name=scorecards_create_category_event,json=scorecardsCreateCategoryEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsCreateEvaluationEvent 

type AuditEvent_ScorecardsCreateEvaluationEvent struct {
	// evaluation library evaluation created
	ScorecardsCreateEvaluationEvent *ScorecardsCreateEvaluationEvent `protobuf:"bytes,507,opt,name=scorecards_create_evaluation_event,json=scorecardsCreateEvaluationEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsCreateEvaluationQuestionEvent 

type AuditEvent_ScorecardsCreateEvaluationQuestionEvent struct {
	// evaluation question created
	ScorecardsCreateEvaluationQuestionEvent *ScorecardsCreateEvaluationQuestionEvent `` /* 131-byte string literal not displayed */
}

type AuditEvent_ScorecardsCreateQuestionEvent 

type AuditEvent_ScorecardsCreateQuestionEvent struct {
	// Scorecards events class 500
	// question library question created
	ScorecardsCreateQuestionEvent *ScorecardsCreateQuestionEvent `protobuf:"bytes,500,opt,name=scorecards_create_question_event,json=scorecardsCreateQuestionEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsCreateScorecardEvent 

type AuditEvent_ScorecardsCreateScorecardEvent struct {
	// scorecard library scorecard created
	ScorecardsCreateScorecardEvent *ScorecardsCreateScorecardEvent `protobuf:"bytes,503,opt,name=scorecards_create_scorecard_event,json=scorecardsCreateScorecardEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsCreateScorecardQuestionEvent 

type AuditEvent_ScorecardsCreateScorecardQuestionEvent struct {
	// scorecard question library scorecard question created
	ScorecardsCreateScorecardQuestionEvent *ScorecardsCreateScorecardQuestionEvent `` /* 129-byte string literal not displayed */
}

type AuditEvent_ScorecardsCreateSectionEvent 

type AuditEvent_ScorecardsCreateSectionEvent struct {
	// section library section created
	ScorecardsCreateSectionEvent *ScorecardsCreateSectionEvent `protobuf:"bytes,509,opt,name=scorecards_create_section_event,json=scorecardsCreateSectionEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsDeleteCategoryEvent 

type AuditEvent_ScorecardsDeleteCategoryEvent struct {
	// category library category deleted
	ScorecardsDeleteCategoryEvent *ScorecardsDeleteCategoryEvent `protobuf:"bytes,514,opt,name=scorecards_delete_category_event,json=scorecardsDeleteCategoryEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsDeleteEvaluationEvent 

type AuditEvent_ScorecardsDeleteEvaluationEvent struct {
	// evaluation library evaluation deleted
	ScorecardsDeleteEvaluationEvent *ScorecardsDeleteEvaluationEvent `protobuf:"bytes,508,opt,name=scorecards_delete_evaluation_event,json=scorecardsDeleteEvaluationEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsDeleteEvaluationQuestionEvent 

type AuditEvent_ScorecardsDeleteEvaluationQuestionEvent struct {
	// evaluation question deleted
	ScorecardsDeleteEvaluationQuestionEvent *ScorecardsDeleteEvaluationQuestionEvent `` /* 131-byte string literal not displayed */
}

type AuditEvent_ScorecardsDeleteQuestionEvent 

type AuditEvent_ScorecardsDeleteQuestionEvent struct {
	// question library question deleted
	ScorecardsDeleteQuestionEvent *ScorecardsDeleteQuestionEvent `protobuf:"bytes,502,opt,name=scorecards_delete_question_event,json=scorecardsDeleteQuestionEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsDeleteScorecardEvent 

type AuditEvent_ScorecardsDeleteScorecardEvent struct {
	// scorecard library scorecard deleted
	ScorecardsDeleteScorecardEvent *ScorecardsDeleteScorecardEvent `protobuf:"bytes,505,opt,name=scorecards_delete_scorecard_event,json=scorecardsDeleteScorecardEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsDeleteScorecardQuestionEvent 

type AuditEvent_ScorecardsDeleteScorecardQuestionEvent struct {
	// scorecard question library scorecard question deleted
	ScorecardsDeleteScorecardQuestionEvent *ScorecardsDeleteScorecardQuestionEvent `` /* 129-byte string literal not displayed */
}

type AuditEvent_ScorecardsDeleteSectionEvent 

type AuditEvent_ScorecardsDeleteSectionEvent struct {
	// section library section deleted
	ScorecardsDeleteSectionEvent *ScorecardsDeleteSectionEvent `protobuf:"bytes,511,opt,name=scorecards_delete_section_event,json=scorecardsDeleteSectionEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsUpdateCategoryEvent 

type AuditEvent_ScorecardsUpdateCategoryEvent struct {
	// category library category updated
	ScorecardsUpdateCategoryEvent *ScorecardsUpdateCategoryEvent `protobuf:"bytes,513,opt,name=scorecards_update_category_event,json=scorecardsUpdateCategoryEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsUpdateEvaluationQuestionEvent 

type AuditEvent_ScorecardsUpdateEvaluationQuestionEvent struct {
	// evaluation question updated
	ScorecardsUpdateEvaluationQuestionEvent *ScorecardsUpdateEvaluationQuestionEvent `` /* 131-byte string literal not displayed */
}

type AuditEvent_ScorecardsUpdateQuestionEvent 

type AuditEvent_ScorecardsUpdateQuestionEvent struct {
	// question library question updated
	ScorecardsUpdateQuestionEvent *ScorecardsUpdateQuestionEvent `protobuf:"bytes,501,opt,name=scorecards_update_question_event,json=scorecardsUpdateQuestionEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsUpdateScorecardEvent 

type AuditEvent_ScorecardsUpdateScorecardEvent struct {
	// scorecard library scorecard updated
	ScorecardsUpdateScorecardEvent *ScorecardsUpdateScorecardEvent `protobuf:"bytes,504,opt,name=scorecards_update_scorecard_event,json=scorecardsUpdateScorecardEvent,proto3,oneof"`
}

type AuditEvent_ScorecardsUpdateScorecardQuestionEvent 

type AuditEvent_ScorecardsUpdateScorecardQuestionEvent struct {
	// scorecard question library scorecard question updated
	ScorecardsUpdateScorecardQuestionEvent *ScorecardsUpdateScorecardQuestionEvent `` /* 129-byte string literal not displayed */
}

type AuditEvent_ScorecardsUpdateSectionEvent 

type AuditEvent_ScorecardsUpdateSectionEvent struct {
	// section library section updated
	ScorecardsUpdateSectionEvent *ScorecardsUpdateSectionEvent `protobuf:"bytes,510,opt,name=scorecards_update_section_event,json=scorecardsUpdateSectionEvent,proto3,oneof"`
}

type AuditEvent_TicketEvent 

type AuditEvent_TicketEvent struct {
	// Tickets Events
	// EDIT update event
	TicketEvent *TicketEvent `protobuf:"bytes,601,opt,name=ticket_event,json=ticketEvent,proto3,oneof"`
}

type AuditEvent_VanaBillingReportEvent 

type AuditEvent_VanaBillingReportEvent struct {
	VanaBillingReportEvent *VanaBillingReportEvent `protobuf:"bytes,202,opt,name=vana_billing_report_event,json=vanaBillingReportEvent,proto3,oneof"`
}

type AuditEvent_VanaFlagEvent 

type AuditEvent_VanaFlagEvent struct {
	// / Voice Analytics Events 200
	VanaFlagEvent *VanaFlagEvent `protobuf:"bytes,200,opt,name=vana_flag_event,json=vanaFlagEvent,proto3,oneof"`
}

type AuditEvent_VanaFlagReviewEvent 

type AuditEvent_VanaFlagReviewEvent struct {
	VanaFlagReviewEvent *VanaFlagReviewEvent `protobuf:"bytes,201,opt,name=vana_flag_review_event,json=vanaFlagReviewEvent,proto3,oneof"`
}

type AuditEvent_VanaFlagSummaryEvent 

type AuditEvent_VanaFlagSummaryEvent struct {
	VanaFlagSummaryEvent *VanaFlagSummaryEvent `protobuf:"bytes,203,opt,name=vana_flag_summary_event,json=vanaFlagSummaryEvent,proto3,oneof"`
}

type AuditEvent_XDummyEvent 

type AuditEvent_XDummyEvent struct {
	// / Dummy Event class 100
	XDummyEvent *DummyEvent `protobuf:"bytes,100,opt,name=_dummy_event,json=DummyEvent,proto3,oneof"`
}

type DummyEvent 

type DummyEvent struct {
	Message string `protobuf:"bytes,1,opt,name=message,proto3" json:"message,omitempty"`
	// contains filtered or unexported fields
}

func (*DummyEvent) Descriptor deprecated 

func (*DummyEvent) Descriptor() ([]byte, []int)

Deprecated: Use DummyEvent.ProtoReflect.Descriptor instead.

func (*DummyEvent) GetMessage 

func (x *DummyEvent) GetMessage() string

func (*DummyEvent) ProtoMessage 

func (*DummyEvent) ProtoMessage()

func (*DummyEvent) ProtoReflect 

func (x *DummyEvent) ProtoReflect() protoreflect.Message

func (*DummyEvent) Reset 

func (x *DummyEvent) Reset()

func (*DummyEvent) String 

func (x *DummyEvent) String() string

type EventType 

type EventType int32

This enum will hold all application classes and sub-classes Classes are encoded as hundreds (100, 200...) and sub-classes are the class ID + 0..99.

EventType is the source for typing subscriptions, notifications, and any future event use cases such auditing, billing, logging, etc. (anything triggered by audit).

Follow the pattern of (product + event description), separated by underscores.

  • e.g. PRODUCT_EVENT_DESCRIPTION

EventTypes that trigger notifications should read nicely as a system message header.

  • e.g Product Event Description
const (
	// Dummy Application IDs
	EventType_DUMMY_APPLICATION         EventType = 0
	EventType_DUMMY_APPLICATION_STORAGE EventType = 1
	EventType_DUMMY_APPLICATION_COMPUTE EventType = 2
	// Voice Analytics Application IDs
	EventType_VOICE_ANALYTICS                   EventType = 100
	EventType_VOICE_ANALYTICS_FLAG_OCCURRENCE   EventType = 101
	EventType_VOICE_ANALYTICS_FLAG_NEEDS_REVIEW EventType = 102
	EventType_VOICE_ANALYTICS_BILLING_REPORT    EventType = 103
	EventType_VOICE_ANALYTICS_FLAG_SUMMARY      EventType = 104
	// Omnichannel Dashboard Application IDs
	EventType_OMNICHANNEL                           EventType = 300
	EventType_OMNICHANNEL_PROJECT                   EventType = 301
	EventType_OMNICHANNEL_CAMPAIGN                  EventType = 302
	EventType_OMNICHANNEL_DAILY_PROJECT_REPORT      EventType = 303
	EventType_OMNICHANNEL_DAILY_CONVERSATION_REPORT EventType = 304
	// agent assign conversation eventType
	EventType_OMNICHANNEL_AGENT_ASSIGN_CONVERSATION EventType = 305
	// agent unassign conversation eventType
	EventType_OMNICHANNEL_AGENT_UNASSIGN_CONVERSATION EventType = 306
	// agent reassign conversation eventType
	EventType_OMNICHANNEL_AGENT_REASSIGN_CONVERSATION EventType = 307
	// T10 trigger  eventType
	EventType_OMNICHANNEL_T10 EventType = 308
	// customer sent a text message event
	EventType_OMNICHANNEL_CUSTOMER_TEXT_MESSAGE EventType = 309
	// agent sent a text message event
	EventType_OMNICHANNEL_AGENT_TEXT_MESSAGE EventType = 310
	// finish wrap up event
	EventType_OMNICHANNEL_FINISH_WRAP_UP EventType = 311
	// conversation closes and wrap up begins event
	EventType_OMNICHANNEL_BEGIN_WRAP_UP EventType = 312
	// t11 timer went off event
	EventType_OMNICHANNEL_T11 EventType = 313
	// create conversation when customer sends initial message and T1 starts
	EventType_OMNICHANNEL_CREATE_CONVERSATION EventType = 314
	// agent suspends the conversation event
	EventType_OMNICHANNEL_AGENT_SUSPEND EventType = 315
	// conversation is closed
	EventType_OMNICHANNEL_CLOSE_CONVERSATION EventType = 316
	// manager sent a text message event
	EventType_OMNICHANNEL_MANAGER_TEXT_MESSAGE EventType = 332
	// update event with campaign details
	EventType_OMNICHANNEL_UPDATE_CAMPAIGN EventType = 330
	// update event with set conversation collected data details
	EventType_OMNICHANNEL_SET_CONVERSATION_COLLECTED_DATA EventType = 331
	// update campaign to archive status event
	EventType_OMNICHANNEL_ARCHIVE_CAMPAIGN EventType = 333
	// update campaign to pause status event
	EventType_OMNICHANNEL_PAUSE_CAMPAIGN EventType = 334
	// update campaign to resume status event
	EventType_OMNICHANNEL_RESUME_CAMPAIGN EventType = 335
	// update campaign to start status event
	EventType_OMNICHANNEL_START_CAMPAIGN EventType = 336
	// update module to schedule status event
	EventType_OMNICHANNEL_SCHEDULE_MODULE EventType = 337
	// update module to start status event
	EventType_OMNICHANNEL_START_MODULE EventType = 338
	// update module to pause status event
	EventType_OMNICHANNEL_PAUSE_MODULE EventType = 339
	// update module to resume status event
	EventType_OMNICHANNEL_RESUME_MODULE EventType = 340
	// update module to error status event
	EventType_OMNICHANNEL_ERROR_MODULE EventType = 341
	// update module to success status event
	EventType_OMNICHANNEL_SUCCESS_MODULE EventType = 342
	// update module to fail status event
	EventType_OMNICHANNEL_FAIL_MODULE EventType = 343
	// update module to complete status event
	EventType_OMNICHANNEL_COMPLETE_MODULE EventType = 344
	// update module to archive status event
	EventType_OMNICHANNEL_ARCHIVE_MODULE EventType = 345
	// update module event with details
	EventType_OMNICHANNEL_UPDATE_MODULE EventType = 346
	// send sms module event with details
	EventType_OMNICHANNEL_MODULE_SMS_MESSAGE_SENT EventType = 347
	// update campaign to archive status event
	EventType_OMNICHANNEL_COMPLETE_CAMPAIGN EventType = 348
	// initial reply event for module
	EventType_OMNICHANNEL_MODULE_INITIAL_REPLY EventType = 349
	// omnichannel task message sent
	EventType_OMNICHANNEL_TASK_MESSAGE_SENT EventType = 350
	// omnichannel connected inbox poll
	EventType_OMNICHANNEL_CONNECTED_INBOX_POLL EventType = 351
	// omnichannel connected inbox was created
	EventType_OMNICHANNEL_CONNECTED_INBOX_CREATED EventType = 352
	// omnichannel agent message units were calculated
	EventType_OMNICHANNEL_AGENT_MESSAGE_UNITS EventType = 353
	// omnichannel manager message units were calculated
	EventType_OMNICHANNEL_MANAGER_MESSAGE_UNITS EventType = 354
	// omnichannel customer message units were calculated
	EventType_OMNICHANNEL_CUSTOMER_MESSAGE_UNITS EventType = 355
	// omnichannel system message units were calculated
	EventType_OMNICHANNEL_SYSTEM_MESSAGE_UNITS EventType = 356
	// ASM
	// agent logs into asm
	EventType_ASM_AGENT_LOGIN EventType = 400
	// agent opens voice event
	EventType_ASM_OPEN_VOICE EventType = 401
	// agent logs into omni agent event
	EventType_ASM_OPEN_OMNI_AGENT EventType = 402
	// agent activates a conversation event
	EventType_ASM_ACTIVATE_CONVERSATION EventType = 403
	// agent deactivates a conversation event
	EventType_ASM_DEACTIVATE_CONVERSATION EventType = 404
	// agent's state changed event
	EventType_ASM_AGENT_STATE_CHANGED EventType = 405
	// agent logs out of asm
	EventType_ASM_AGENT_LOGOUT EventType = 406
	// asm pause event
	EventType_ASM_PAUSE_EVENT EventType = 407
	// asm resume event
	EventType_ASM_RESUME_EVENT EventType = 408
	// Scorecards
	// create question event
	EventType_SCORECARDS_CREATE_QUESTION_EVENT EventType = 500
	// update question event
	EventType_SCORECARDS_UPDATE_QUESTION_EVENT EventType = 501
	// delete question event
	EventType_SCORECARDS_DELETE_QUESTION_EVENT EventType = 502
	// create scorecard event
	EventType_SCORECARDS_CREATE_SCORECARD_EVENT EventType = 503
	// update scorecard event
	EventType_SCORECARDS_UPDATE_SCORECARD_EVENT EventType = 504
	// delete scorecard event
	EventType_SCORECARDS_DELETE_SCORECARD_EVENT EventType = 505
	// clone scorecard event
	EventType_SCORECARDS_CLONE_SCORECARD_EVENT EventType = 506
	// create evaluation event
	EventType_SCORECARDS_CREATE_EVALUATION_EVENT EventType = 507
	// delete evaluation event
	EventType_SCORECARDS_DELETE_EVALUATION_EVENT EventType = 508
	// create section event
	EventType_SCORECARDS_CREATE_SECTION_EVENT EventType = 509
	// update section event
	EventType_SCORECARDS_UPDATE_SECTION_EVENT EventType = 510
	// delete section event
	EventType_SCORECARDS_DELETE_SECTION_EVENT EventType = 511
	// create category event
	EventType_SCORECARDS_CREATE_CATEGORY_EVENT EventType = 512
	// update category event
	EventType_SCORECARDS_UPDATE_CATEGORY_EVENT EventType = 513
	// delete category event
	EventType_SCORECARDS_DELETE_CATEGORY_EVENT EventType = 514
	// create evaluation question event
	EventType_SCORECARDS_CREATE_EVALUATION_QUESTION_EVENT EventType = 515
	// update evaluation question event
	EventType_SCORECARDS_UPDATE_EVALUATION_QUESTION_EVENT EventType = 516
	// delete evaluation question event
	EventType_SCORECARDS_DELETE_EVALUATION_QUESTION_EVENT EventType = 517
	// create scorecard question event
	EventType_SCORECARDS_CREATE_SCORECARD_QUESTION_EVENT EventType = 518
	// update scorecard question event
	EventType_SCORECARDS_UPDATE_SCORECARD_QUESTION_EVENT EventType = 519
	// delete scorecard question event
	EventType_SCORECARDS_DELETE_SCORECARD_QUESTION_EVENT EventType = 520
	// create auto evaluation event
	EventType_SCORECARDS_CREATE_AUTO_EVALUATION_EVENT EventType = 521
	// Tickets Events
	// create event
	EventType_TICKET_CREATE_EVENT EventType = 600
	// edit event
	EventType_TICKET_EDIT_EVENT EventType = 601
	// close event
	EventType_TICKET_CLOSE_EVENT EventType = 602
)

func (EventType) Descriptor 

func (EventType) Descriptor() protoreflect.EnumDescriptor

func (EventType) Enum 

func (x EventType) Enum() *EventType

func (EventType) EnumDescriptor deprecated 

func (EventType) EnumDescriptor() ([]byte, []int)

Deprecated: Use EventType.Descriptor instead.

func (EventType) Number 

func (x EventType) Number() protoreflect.EnumNumber

func (EventType) String 

func (x EventType) String() string

func (EventType) Type 

func (EventType) Type() protoreflect.EnumType

type OmnichannelAgentAssignConversationEvent 

type OmnichannelAgentAssignConversationEvent struct {

	// conversation id
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// campaign id
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// channel type - chat|email|sms
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// agent user id
	UserId string `protobuf:"bytes,4,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,5,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,6,opt,name=message,proto3" json:"message,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelAgentAssignConversationEvent - handle agent assign conversation event

func (*OmnichannelAgentAssignConversationEvent) Descriptor deprecated 

func (*OmnichannelAgentAssignConversationEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelAgentAssignConversationEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelAgentAssignConversationEvent) GetCampaignSid 

func (x *OmnichannelAgentAssignConversationEvent) GetCampaignSid() int64

func (*OmnichannelAgentAssignConversationEvent) GetChannelType 

func (x *OmnichannelAgentAssignConversationEvent) GetChannelType() commons.ChannelType

func (*OmnichannelAgentAssignConversationEvent) GetConversation 

func (x *OmnichannelAgentAssignConversationEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelAgentAssignConversationEvent) GetConversationSid 

func (x *OmnichannelAgentAssignConversationEvent) GetConversationSid() int64

func (*OmnichannelAgentAssignConversationEvent) GetMessage 

func (x *OmnichannelAgentAssignConversationEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelAgentAssignConversationEvent) GetUserId 

func (x *OmnichannelAgentAssignConversationEvent) GetUserId() string

func (*OmnichannelAgentAssignConversationEvent) ProtoMessage 

func (*OmnichannelAgentAssignConversationEvent) ProtoMessage()

func (*OmnichannelAgentAssignConversationEvent) ProtoReflect 

func (x *OmnichannelAgentAssignConversationEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelAgentAssignConversationEvent) Reset 

func (x *OmnichannelAgentAssignConversationEvent) Reset()

func (*OmnichannelAgentAssignConversationEvent) String 

func (x *OmnichannelAgentAssignConversationEvent) String() string

type OmnichannelAgentMessageUnitsEvent 

type OmnichannelAgentMessageUnitsEvent struct {

	// the omni message
	Message *commons.OmniMessage `protobuf:"bytes,1,opt,name=message,proto3" json:"message,omitempty"`
	// the total number of messages sent
	MessageUnits int32 `protobuf:"varint,2,opt,name=message_units,json=messageUnits,proto3" json:"message_units,omitempty"`
	// contains filtered or unexported fields
}

Omnichannel

func (*OmnichannelAgentMessageUnitsEvent) Descriptor deprecated 

func (*OmnichannelAgentMessageUnitsEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelAgentMessageUnitsEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelAgentMessageUnitsEvent) GetMessage 

func (x *OmnichannelAgentMessageUnitsEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelAgentMessageUnitsEvent) GetMessageUnits 

func (x *OmnichannelAgentMessageUnitsEvent) GetMessageUnits() int32

func (*OmnichannelAgentMessageUnitsEvent) ProtoMessage 

func (*OmnichannelAgentMessageUnitsEvent) ProtoMessage()

func (*OmnichannelAgentMessageUnitsEvent) ProtoReflect 

func (x *OmnichannelAgentMessageUnitsEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelAgentMessageUnitsEvent) Reset 

func (x *OmnichannelAgentMessageUnitsEvent) Reset()

func (*OmnichannelAgentMessageUnitsEvent) String 

func (x *OmnichannelAgentMessageUnitsEvent) String() string

type OmnichannelAgentReassignConversationEvent 

type OmnichannelAgentReassignConversationEvent struct {

	// conversation id
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// campaign id
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// channel type - chat|email|sms
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// manager/agent who initiated reassign
	UserId string `protobuf:"bytes,4,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// current agent who is being unassigned
	CurrentUserId string `protobuf:"bytes,5,opt,name=current_user_id,json=currentUserId,proto3" json:"current_user_id,omitempty"`
	// new agent who who is being assigned to
	NewUserId string `protobuf:"bytes,6,opt,name=new_user_id,json=newUserId,proto3" json:"new_user_id,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,7,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,8,opt,name=message,proto3" json:"message,omitempty"`
	// the AsmSession Sid
	NewUserAsmSessionSid *wrapperspb.Int64Value `` /* 127-byte string literal not displayed */
	// contains filtered or unexported fields
}

OmnichannelAgentReassignConversationEvent - handle agent reassign conversation event

func (*OmnichannelAgentReassignConversationEvent) Descriptor deprecated 

func (*OmnichannelAgentReassignConversationEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelAgentReassignConversationEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelAgentReassignConversationEvent) GetCampaignSid 

func (x *OmnichannelAgentReassignConversationEvent) GetCampaignSid() int64

func (*OmnichannelAgentReassignConversationEvent) GetChannelType 

func (x *OmnichannelAgentReassignConversationEvent) GetChannelType() commons.ChannelType

func (*OmnichannelAgentReassignConversationEvent) GetConversation 

func (x *OmnichannelAgentReassignConversationEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelAgentReassignConversationEvent) GetConversationSid 

func (x *OmnichannelAgentReassignConversationEvent) GetConversationSid() int64

func (*OmnichannelAgentReassignConversationEvent) GetCurrentUserId 

func (x *OmnichannelAgentReassignConversationEvent) GetCurrentUserId() string

func (*OmnichannelAgentReassignConversationEvent) GetMessage 

func (x *OmnichannelAgentReassignConversationEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelAgentReassignConversationEvent) GetNewUserAsmSessionSid 

func (x *OmnichannelAgentReassignConversationEvent) GetNewUserAsmSessionSid() *wrapperspb.Int64Value

func (*OmnichannelAgentReassignConversationEvent) GetNewUserId 

func (x *OmnichannelAgentReassignConversationEvent) GetNewUserId() string

func (*OmnichannelAgentReassignConversationEvent) GetUserId 

func (x *OmnichannelAgentReassignConversationEvent) GetUserId() string

func (*OmnichannelAgentReassignConversationEvent) ProtoMessage 

func (*OmnichannelAgentReassignConversationEvent) ProtoMessage()

func (*OmnichannelAgentReassignConversationEvent) ProtoReflect 

func (x *OmnichannelAgentReassignConversationEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelAgentReassignConversationEvent) Reset 

func (x *OmnichannelAgentReassignConversationEvent) Reset()

func (*OmnichannelAgentReassignConversationEvent) String 

func (x *OmnichannelAgentReassignConversationEvent) String() string

type OmnichannelAgentSuspendEvent 

type OmnichannelAgentSuspendEvent struct {

	// the suspend message
	Message *commons.OmniMessage `protobuf:"bytes,1,opt,name=message,proto3" json:"message,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,2,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// asm Session sid
	AsmSessionSid *wrapperspb.Int64Value `protobuf:"bytes,3,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelAgentSuspendEvent - whenever agent suspends the conversation

func (*OmnichannelAgentSuspendEvent) Descriptor deprecated 

func (*OmnichannelAgentSuspendEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelAgentSuspendEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelAgentSuspendEvent) GetAsmSessionSid 

func (x *OmnichannelAgentSuspendEvent) GetAsmSessionSid() *wrapperspb.Int64Value

func (*OmnichannelAgentSuspendEvent) GetConversation 

func (x *OmnichannelAgentSuspendEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelAgentSuspendEvent) GetMessage 

func (x *OmnichannelAgentSuspendEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelAgentSuspendEvent) ProtoMessage 

func (*OmnichannelAgentSuspendEvent) ProtoMessage()

func (*OmnichannelAgentSuspendEvent) ProtoReflect 

func (x *OmnichannelAgentSuspendEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelAgentSuspendEvent) Reset 

func (x *OmnichannelAgentSuspendEvent) Reset()

func (*OmnichannelAgentSuspendEvent) String 

func (x *OmnichannelAgentSuspendEvent) String() string

type OmnichannelAgentTextMessageEvent 

type OmnichannelAgentTextMessageEvent struct {

	// the unique identifier for the conversation
	ConversationSid int64 `protobuf:"varint,3,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,4,opt,name=message,proto3" json:"message,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,5,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelAgentTextMessageEvent - whenever an agent send a text message

func (*OmnichannelAgentTextMessageEvent) Descriptor deprecated 

func (*OmnichannelAgentTextMessageEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelAgentTextMessageEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelAgentTextMessageEvent) GetConversation 

func (x *OmnichannelAgentTextMessageEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelAgentTextMessageEvent) GetConversationSid 

func (x *OmnichannelAgentTextMessageEvent) GetConversationSid() int64

func (*OmnichannelAgentTextMessageEvent) GetMessage 

func (x *OmnichannelAgentTextMessageEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelAgentTextMessageEvent) ProtoMessage 

func (*OmnichannelAgentTextMessageEvent) ProtoMessage()

func (*OmnichannelAgentTextMessageEvent) ProtoReflect 

func (x *OmnichannelAgentTextMessageEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelAgentTextMessageEvent) Reset 

func (x *OmnichannelAgentTextMessageEvent) Reset()

func (*OmnichannelAgentTextMessageEvent) String 

func (x *OmnichannelAgentTextMessageEvent) String() string

type OmnichannelAgentUnassignConversationEvent 

type OmnichannelAgentUnassignConversationEvent struct {

	// conversation id
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// campaign id
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// channel type - chat|email|sms
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// agent user id
	UserId string `protobuf:"bytes,4,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,5,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,6,opt,name=message,proto3" json:"message,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelAgentUnassignConversationEvent - handle agent unassign conversation event

func (*OmnichannelAgentUnassignConversationEvent) Descriptor deprecated 

func (*OmnichannelAgentUnassignConversationEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelAgentUnassignConversationEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelAgentUnassignConversationEvent) GetCampaignSid 

func (x *OmnichannelAgentUnassignConversationEvent) GetCampaignSid() int64

func (*OmnichannelAgentUnassignConversationEvent) GetChannelType 

func (x *OmnichannelAgentUnassignConversationEvent) GetChannelType() commons.ChannelType

func (*OmnichannelAgentUnassignConversationEvent) GetConversation 

func (x *OmnichannelAgentUnassignConversationEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelAgentUnassignConversationEvent) GetConversationSid 

func (x *OmnichannelAgentUnassignConversationEvent) GetConversationSid() int64

func (*OmnichannelAgentUnassignConversationEvent) GetMessage 

func (x *OmnichannelAgentUnassignConversationEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelAgentUnassignConversationEvent) GetUserId 

func (x *OmnichannelAgentUnassignConversationEvent) GetUserId() string

func (*OmnichannelAgentUnassignConversationEvent) ProtoMessage 

func (*OmnichannelAgentUnassignConversationEvent) ProtoMessage()

func (*OmnichannelAgentUnassignConversationEvent) ProtoReflect 

func (x *OmnichannelAgentUnassignConversationEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelAgentUnassignConversationEvent) Reset 

func (x *OmnichannelAgentUnassignConversationEvent) Reset()

func (*OmnichannelAgentUnassignConversationEvent) String 

func (x *OmnichannelAgentUnassignConversationEvent) String() string

type OmnichannelArchiveCampaignEvent 

type OmnichannelArchiveCampaignEvent struct {

	// campaign id
	CampaignSid int64 `protobuf:"varint,1,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// campaign name
	Name string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// campaign description
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// campaign type
	ChannelType commons.ChannelType `protobuf:"varint,4,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,5,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelArchiveCampaignEvent - whenever a campaign is archived

func (*OmnichannelArchiveCampaignEvent) Descriptor deprecated 

func (*OmnichannelArchiveCampaignEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelArchiveCampaignEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelArchiveCampaignEvent) GetCampaignSid 

func (x *OmnichannelArchiveCampaignEvent) GetCampaignSid() int64

func (*OmnichannelArchiveCampaignEvent) GetChannelType 

func (x *OmnichannelArchiveCampaignEvent) GetChannelType() commons.ChannelType

func (*OmnichannelArchiveCampaignEvent) GetDescription 

func (x *OmnichannelArchiveCampaignEvent) GetDescription() string

func (*OmnichannelArchiveCampaignEvent) GetName 

func (x *OmnichannelArchiveCampaignEvent) GetName() string

func (*OmnichannelArchiveCampaignEvent) GetOmniCampaign 

func (x *OmnichannelArchiveCampaignEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelArchiveCampaignEvent) ProtoMessage 

func (*OmnichannelArchiveCampaignEvent) ProtoMessage()

func (*OmnichannelArchiveCampaignEvent) ProtoReflect 

func (x *OmnichannelArchiveCampaignEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelArchiveCampaignEvent) Reset 

func (x *OmnichannelArchiveCampaignEvent) Reset()

func (*OmnichannelArchiveCampaignEvent) String 

func (x *OmnichannelArchiveCampaignEvent) String() string

type OmnichannelArchiveModuleEvent 

type OmnichannelArchiveModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelArchiveModuleEvent - whenever a module is archive status

func (*OmnichannelArchiveModuleEvent) Descriptor deprecated 

func (*OmnichannelArchiveModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelArchiveModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelArchiveModuleEvent) GetModuleSid 

func (x *OmnichannelArchiveModuleEvent) GetModuleSid() int64

func (*OmnichannelArchiveModuleEvent) GetOmniCampaign 

func (x *OmnichannelArchiveModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelArchiveModuleEvent) ProtoMessage 

func (*OmnichannelArchiveModuleEvent) ProtoMessage()

func (*OmnichannelArchiveModuleEvent) ProtoReflect 

func (x *OmnichannelArchiveModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelArchiveModuleEvent) Reset 

func (x *OmnichannelArchiveModuleEvent) Reset()

func (*OmnichannelArchiveModuleEvent) String 

func (x *OmnichannelArchiveModuleEvent) String() string

type OmnichannelBeginWrapUpEvent 

type OmnichannelBeginWrapUpEvent struct {

	// the unique identifier for the conversation
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// the campaign identifier this event is associated with
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// the channel type i.e. chat|email|sms|etc.
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,4,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,5,opt,name=message,proto3" json:"message,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelBeginWrapUpEvent - when a conversation closes and moves to wrap up

func (*OmnichannelBeginWrapUpEvent) Descriptor deprecated 

func (*OmnichannelBeginWrapUpEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelBeginWrapUpEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelBeginWrapUpEvent) GetCampaignSid 

func (x *OmnichannelBeginWrapUpEvent) GetCampaignSid() int64

func (*OmnichannelBeginWrapUpEvent) GetChannelType 

func (x *OmnichannelBeginWrapUpEvent) GetChannelType() commons.ChannelType

func (*OmnichannelBeginWrapUpEvent) GetConversation 

func (x *OmnichannelBeginWrapUpEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelBeginWrapUpEvent) GetConversationSid 

func (x *OmnichannelBeginWrapUpEvent) GetConversationSid() int64

func (*OmnichannelBeginWrapUpEvent) GetMessage 

func (x *OmnichannelBeginWrapUpEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelBeginWrapUpEvent) ProtoMessage 

func (*OmnichannelBeginWrapUpEvent) ProtoMessage()

func (*OmnichannelBeginWrapUpEvent) ProtoReflect 

func (x *OmnichannelBeginWrapUpEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelBeginWrapUpEvent) Reset 

func (x *OmnichannelBeginWrapUpEvent) Reset()

func (*OmnichannelBeginWrapUpEvent) String 

func (x *OmnichannelBeginWrapUpEvent) String() string

type OmnichannelCloseConversationEvent 

type OmnichannelCloseConversationEvent struct {

	// the close message
	Message *commons.OmniMessage `protobuf:"bytes,1,opt,name=message,proto3" json:"message,omitempty"`
	// conversation the message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,2,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelCloseConversationEvent - close conversation

func (*OmnichannelCloseConversationEvent) Descriptor deprecated 

func (*OmnichannelCloseConversationEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCloseConversationEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCloseConversationEvent) GetConversation 

func (x *OmnichannelCloseConversationEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelCloseConversationEvent) GetMessage 

func (x *OmnichannelCloseConversationEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelCloseConversationEvent) ProtoMessage 

func (*OmnichannelCloseConversationEvent) ProtoMessage()

func (*OmnichannelCloseConversationEvent) ProtoReflect 

func (x *OmnichannelCloseConversationEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCloseConversationEvent) Reset 

func (x *OmnichannelCloseConversationEvent) Reset()

func (*OmnichannelCloseConversationEvent) String 

func (x *OmnichannelCloseConversationEvent) String() string

type OmnichannelCompleteCampaignEvent 

type OmnichannelCompleteCampaignEvent struct {

	// campaign id
	CampaignSid int64 `protobuf:"varint,1,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// campaign name
	Name string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// campaign description
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// campaign type
	ChannelType commons.ChannelType `protobuf:"varint,4,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,5,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelCompleteCampaignEvent - whenever a campaign is completed

func (*OmnichannelCompleteCampaignEvent) Descriptor deprecated 

func (*OmnichannelCompleteCampaignEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCompleteCampaignEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCompleteCampaignEvent) GetCampaignSid 

func (x *OmnichannelCompleteCampaignEvent) GetCampaignSid() int64

func (*OmnichannelCompleteCampaignEvent) GetChannelType 

func (x *OmnichannelCompleteCampaignEvent) GetChannelType() commons.ChannelType

func (*OmnichannelCompleteCampaignEvent) GetDescription 

func (x *OmnichannelCompleteCampaignEvent) GetDescription() string

func (*OmnichannelCompleteCampaignEvent) GetName 

func (x *OmnichannelCompleteCampaignEvent) GetName() string

func (*OmnichannelCompleteCampaignEvent) GetOmniCampaign 

func (x *OmnichannelCompleteCampaignEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelCompleteCampaignEvent) ProtoMessage 

func (*OmnichannelCompleteCampaignEvent) ProtoMessage()

func (*OmnichannelCompleteCampaignEvent) ProtoReflect 

func (x *OmnichannelCompleteCampaignEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCompleteCampaignEvent) Reset 

func (x *OmnichannelCompleteCampaignEvent) Reset()

func (*OmnichannelCompleteCampaignEvent) String 

func (x *OmnichannelCompleteCampaignEvent) String() string

type OmnichannelCompleteModuleEvent 

type OmnichannelCompleteModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelCompleteModuleEvent - whenever a module is complete status

func (*OmnichannelCompleteModuleEvent) Descriptor deprecated 

func (*OmnichannelCompleteModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCompleteModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCompleteModuleEvent) GetModuleSid 

func (x *OmnichannelCompleteModuleEvent) GetModuleSid() int64

func (*OmnichannelCompleteModuleEvent) GetOmniCampaign 

func (x *OmnichannelCompleteModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelCompleteModuleEvent) ProtoMessage 

func (*OmnichannelCompleteModuleEvent) ProtoMessage()

func (*OmnichannelCompleteModuleEvent) ProtoReflect 

func (x *OmnichannelCompleteModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCompleteModuleEvent) Reset 

func (x *OmnichannelCompleteModuleEvent) Reset()

func (*OmnichannelCompleteModuleEvent) String 

func (x *OmnichannelCompleteModuleEvent) String() string

type OmnichannelConnectedInboxCreatedEvent 

type OmnichannelConnectedInboxCreatedEvent struct {

	// the created connected inbox
	ConnectedInbox *commons.ConnectedInbox `protobuf:"bytes,1,opt,name=connected_inbox,json=connectedInbox,proto3" json:"connected_inbox,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelConnectedInboxCreatedEvent -

func (*OmnichannelConnectedInboxCreatedEvent) Descriptor deprecated 

func (*OmnichannelConnectedInboxCreatedEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelConnectedInboxCreatedEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelConnectedInboxCreatedEvent) GetConnectedInbox 

func (x *OmnichannelConnectedInboxCreatedEvent) GetConnectedInbox() *commons.ConnectedInbox

func (*OmnichannelConnectedInboxCreatedEvent) ProtoMessage 

func (*OmnichannelConnectedInboxCreatedEvent) ProtoMessage()

func (*OmnichannelConnectedInboxCreatedEvent) ProtoReflect 

func (x *OmnichannelConnectedInboxCreatedEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelConnectedInboxCreatedEvent) Reset 

func (x *OmnichannelConnectedInboxCreatedEvent) Reset()

func (*OmnichannelConnectedInboxCreatedEvent) String 

func (x *OmnichannelConnectedInboxCreatedEvent) String() string

type OmnichannelConnectedInboxPollEvent 

type OmnichannelConnectedInboxPollEvent struct {

	// campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,1,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// campaign_module_sid
	CampaignModuleSid int64 `protobuf:"varint,2,opt,name=campaign_module_sid,json=campaignModuleSid,proto3" json:"campaign_module_sid,omitempty"`
	// connected inbox
	ConnectedInbox *commons.ConnectedInbox `protobuf:"bytes,3,opt,name=connected_inbox,json=connectedInbox,proto3" json:"connected_inbox,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelConnectedInboxPollEvent -

func (*OmnichannelConnectedInboxPollEvent) Descriptor deprecated 

func (*OmnichannelConnectedInboxPollEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelConnectedInboxPollEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelConnectedInboxPollEvent) GetCampaignModuleSid 

func (x *OmnichannelConnectedInboxPollEvent) GetCampaignModuleSid() int64

func (*OmnichannelConnectedInboxPollEvent) GetConnectedInbox 

func (x *OmnichannelConnectedInboxPollEvent) GetConnectedInbox() *commons.ConnectedInbox

func (*OmnichannelConnectedInboxPollEvent) GetOmniCampaign 

func (x *OmnichannelConnectedInboxPollEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelConnectedInboxPollEvent) ProtoMessage 

func (*OmnichannelConnectedInboxPollEvent) ProtoMessage()

func (*OmnichannelConnectedInboxPollEvent) ProtoReflect 

func (x *OmnichannelConnectedInboxPollEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelConnectedInboxPollEvent) Reset 

func (x *OmnichannelConnectedInboxPollEvent) Reset()

func (*OmnichannelConnectedInboxPollEvent) String 

func (x *OmnichannelConnectedInboxPollEvent) String() string

type OmnichannelCreateCampaignEvent 

type OmnichannelCreateCampaignEvent struct {

	// campaign name
	Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
	// campaign description
	Description string `protobuf:"bytes,2,opt,name=description,proto3" json:"description,omitempty"`
	// campaign type
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// campaign direction
	CampaignDirection commons.CampaignDirection `` /* 148-byte string literal not displayed */
	// generated campaign sid
	CampaignSid int64 `protobuf:"varint,5,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,6,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// project identifier
	ProjectSid int64 `protobuf:"varint,7,opt,name=project_sid,json=projectSid,proto3" json:"project_sid,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelCreateCampaignEvent - whenever a campaign is created

func (*OmnichannelCreateCampaignEvent) Descriptor deprecated 

func (*OmnichannelCreateCampaignEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCreateCampaignEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCreateCampaignEvent) GetCampaignDirection 

func (x *OmnichannelCreateCampaignEvent) GetCampaignDirection() commons.CampaignDirection

func (*OmnichannelCreateCampaignEvent) GetCampaignSid 

func (x *OmnichannelCreateCampaignEvent) GetCampaignSid() int64

func (*OmnichannelCreateCampaignEvent) GetChannelType 

func (x *OmnichannelCreateCampaignEvent) GetChannelType() commons.ChannelType

func (*OmnichannelCreateCampaignEvent) GetDescription 

func (x *OmnichannelCreateCampaignEvent) GetDescription() string

func (*OmnichannelCreateCampaignEvent) GetName 

func (x *OmnichannelCreateCampaignEvent) GetName() string

func (*OmnichannelCreateCampaignEvent) GetOmniCampaign 

func (x *OmnichannelCreateCampaignEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelCreateCampaignEvent) GetProjectSid 

func (x *OmnichannelCreateCampaignEvent) GetProjectSid() int64

func (*OmnichannelCreateCampaignEvent) ProtoMessage 

func (*OmnichannelCreateCampaignEvent) ProtoMessage()

func (*OmnichannelCreateCampaignEvent) ProtoReflect 

func (x *OmnichannelCreateCampaignEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCreateCampaignEvent) Reset 

func (x *OmnichannelCreateCampaignEvent) Reset()

func (*OmnichannelCreateCampaignEvent) String 

func (x *OmnichannelCreateCampaignEvent) String() string

type OmnichannelCreateConversationEvent 

type OmnichannelCreateConversationEvent struct {

	// campaign id
	CampaignSid int64 `protobuf:"varint,1,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// channel type - chat|email|sms
	ChannelType commons.ChannelType `protobuf:"varint,2,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,3,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,4,opt,name=message,proto3" json:"message,omitempty"`
	// contains filtered or unexported fields
}

// create conversation when customer sends initial message and T1 starts

func (*OmnichannelCreateConversationEvent) Descriptor deprecated 

func (*OmnichannelCreateConversationEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCreateConversationEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCreateConversationEvent) GetCampaignSid 

func (x *OmnichannelCreateConversationEvent) GetCampaignSid() int64

func (*OmnichannelCreateConversationEvent) GetChannelType 

func (x *OmnichannelCreateConversationEvent) GetChannelType() commons.ChannelType

func (*OmnichannelCreateConversationEvent) GetConversation 

func (x *OmnichannelCreateConversationEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelCreateConversationEvent) GetMessage 

func (x *OmnichannelCreateConversationEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelCreateConversationEvent) ProtoMessage 

func (*OmnichannelCreateConversationEvent) ProtoMessage()

func (*OmnichannelCreateConversationEvent) ProtoReflect 

func (x *OmnichannelCreateConversationEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCreateConversationEvent) Reset 

func (x *OmnichannelCreateConversationEvent) Reset()

func (*OmnichannelCreateConversationEvent) String 

func (x *OmnichannelCreateConversationEvent) String() string

type OmnichannelCreateProjectEvent 

type OmnichannelCreateProjectEvent struct {
	ClientSid   int64  `protobuf:"varint,1,opt,name=client_sid,json=clientSid,proto3" json:"client_sid,omitempty"`
	Name        string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelCreateProjectEvent - whenever a project is created

func (*OmnichannelCreateProjectEvent) Descriptor deprecated 

func (*OmnichannelCreateProjectEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCreateProjectEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCreateProjectEvent) GetClientSid 

func (x *OmnichannelCreateProjectEvent) GetClientSid() int64

func (*OmnichannelCreateProjectEvent) GetDescription 

func (x *OmnichannelCreateProjectEvent) GetDescription() string

func (*OmnichannelCreateProjectEvent) GetName 

func (x *OmnichannelCreateProjectEvent) GetName() string

func (*OmnichannelCreateProjectEvent) ProtoMessage 

func (*OmnichannelCreateProjectEvent) ProtoMessage()

func (*OmnichannelCreateProjectEvent) ProtoReflect 

func (x *OmnichannelCreateProjectEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCreateProjectEvent) Reset 

func (x *OmnichannelCreateProjectEvent) Reset()

func (*OmnichannelCreateProjectEvent) String 

func (x *OmnichannelCreateProjectEvent) String() string

type OmnichannelCustomerMessageUnitsEvent 

type OmnichannelCustomerMessageUnitsEvent struct {

	// the omni message
	Message *commons.OmniMessage `protobuf:"bytes,1,opt,name=message,proto3" json:"message,omitempty"`
	// the total number of messages sent
	MessageUnits int32 `protobuf:"varint,2,opt,name=message_units,json=messageUnits,proto3" json:"message_units,omitempty"`
	// contains filtered or unexported fields
}

OmniChannelCustomerMessageUnitsEvent -

func (*OmnichannelCustomerMessageUnitsEvent) Descriptor deprecated 

func (*OmnichannelCustomerMessageUnitsEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCustomerMessageUnitsEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCustomerMessageUnitsEvent) GetMessage 

func (x *OmnichannelCustomerMessageUnitsEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelCustomerMessageUnitsEvent) GetMessageUnits 

func (x *OmnichannelCustomerMessageUnitsEvent) GetMessageUnits() int32

func (*OmnichannelCustomerMessageUnitsEvent) ProtoMessage 

func (*OmnichannelCustomerMessageUnitsEvent) ProtoMessage()

func (*OmnichannelCustomerMessageUnitsEvent) ProtoReflect 

func (x *OmnichannelCustomerMessageUnitsEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCustomerMessageUnitsEvent) Reset 

func (x *OmnichannelCustomerMessageUnitsEvent) Reset()

func (*OmnichannelCustomerMessageUnitsEvent) String 

func (x *OmnichannelCustomerMessageUnitsEvent) String() string

type OmnichannelCustomerTextMessageEvent 

type OmnichannelCustomerTextMessageEvent struct {

	// the unique identifier for the conversation
	ConversationSid int64 `protobuf:"varint,3,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// the message sent by the customer
	Message *commons.OmniMessage `protobuf:"bytes,4,opt,name=message,proto3" json:"message,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,5,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelCustomerTextMessageEvent - whenever a customer sends a text message

func (*OmnichannelCustomerTextMessageEvent) Descriptor deprecated 

func (*OmnichannelCustomerTextMessageEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelCustomerTextMessageEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelCustomerTextMessageEvent) GetConversation 

func (x *OmnichannelCustomerTextMessageEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelCustomerTextMessageEvent) GetConversationSid 

func (x *OmnichannelCustomerTextMessageEvent) GetConversationSid() int64

func (*OmnichannelCustomerTextMessageEvent) GetMessage 

func (x *OmnichannelCustomerTextMessageEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelCustomerTextMessageEvent) ProtoMessage 

func (*OmnichannelCustomerTextMessageEvent) ProtoMessage()

func (*OmnichannelCustomerTextMessageEvent) ProtoReflect 

func (x *OmnichannelCustomerTextMessageEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelCustomerTextMessageEvent) Reset 

func (x *OmnichannelCustomerTextMessageEvent) Reset()

func (*OmnichannelCustomerTextMessageEvent) String 

func (x *OmnichannelCustomerTextMessageEvent) String() string

type OmnichannelDailyConversationReportEvent 

type OmnichannelDailyConversationReportEvent struct {
	DownloadUrl string `protobuf:"bytes,1,opt,name=download_url,json=downloadUrl,proto3" json:"download_url,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelDailyReportEvent - whenever a daily conversation report is generated

func (*OmnichannelDailyConversationReportEvent) Descriptor deprecated 

func (*OmnichannelDailyConversationReportEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelDailyConversationReportEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelDailyConversationReportEvent) GetDownloadUrl 

func (x *OmnichannelDailyConversationReportEvent) GetDownloadUrl() string

func (*OmnichannelDailyConversationReportEvent) ProtoMessage 

func (*OmnichannelDailyConversationReportEvent) ProtoMessage()

func (*OmnichannelDailyConversationReportEvent) ProtoReflect 

func (x *OmnichannelDailyConversationReportEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelDailyConversationReportEvent) Reset 

func (x *OmnichannelDailyConversationReportEvent) Reset()

func (*OmnichannelDailyConversationReportEvent) String 

func (x *OmnichannelDailyConversationReportEvent) String() string

type OmnichannelDailyProjectReportEvent 

type OmnichannelDailyProjectReportEvent struct {
	DownloadUrl string `protobuf:"bytes,1,opt,name=download_url,json=downloadUrl,proto3" json:"download_url,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelDailyReportEvent - whenever a daily project report is generated

func (*OmnichannelDailyProjectReportEvent) Descriptor deprecated 

func (*OmnichannelDailyProjectReportEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelDailyProjectReportEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelDailyProjectReportEvent) GetDownloadUrl 

func (x *OmnichannelDailyProjectReportEvent) GetDownloadUrl() string

func (*OmnichannelDailyProjectReportEvent) ProtoMessage 

func (*OmnichannelDailyProjectReportEvent) ProtoMessage()

func (*OmnichannelDailyProjectReportEvent) ProtoReflect 

func (x *OmnichannelDailyProjectReportEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelDailyProjectReportEvent) Reset 

func (x *OmnichannelDailyProjectReportEvent) Reset()

func (*OmnichannelDailyProjectReportEvent) String 

func (x *OmnichannelDailyProjectReportEvent) String() string

type OmnichannelErrorModuleEvent 

type OmnichannelErrorModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelErrorModuleEvent - whenever a module is error status

func (*OmnichannelErrorModuleEvent) Descriptor deprecated 

func (*OmnichannelErrorModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelErrorModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelErrorModuleEvent) GetModuleSid 

func (x *OmnichannelErrorModuleEvent) GetModuleSid() int64

func (*OmnichannelErrorModuleEvent) GetOmniCampaign 

func (x *OmnichannelErrorModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelErrorModuleEvent) ProtoMessage 

func (*OmnichannelErrorModuleEvent) ProtoMessage()

func (*OmnichannelErrorModuleEvent) ProtoReflect 

func (x *OmnichannelErrorModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelErrorModuleEvent) Reset 

func (x *OmnichannelErrorModuleEvent) Reset()

func (*OmnichannelErrorModuleEvent) String 

func (x *OmnichannelErrorModuleEvent) String() string

type OmnichannelFailModuleEvent 

type OmnichannelFailModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelFailModuleEvent - whenever a module is fail status

func (*OmnichannelFailModuleEvent) Descriptor deprecated 

func (*OmnichannelFailModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelFailModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelFailModuleEvent) GetModuleSid 

func (x *OmnichannelFailModuleEvent) GetModuleSid() int64

func (*OmnichannelFailModuleEvent) GetOmniCampaign 

func (x *OmnichannelFailModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelFailModuleEvent) ProtoMessage 

func (*OmnichannelFailModuleEvent) ProtoMessage()

func (*OmnichannelFailModuleEvent) ProtoReflect 

func (x *OmnichannelFailModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelFailModuleEvent) Reset 

func (x *OmnichannelFailModuleEvent) Reset()

func (*OmnichannelFailModuleEvent) String 

func (x *OmnichannelFailModuleEvent) String() string

type OmnichannelFinishWrapUpEvent 

type OmnichannelFinishWrapUpEvent struct {

	// the unique identifier for the conversation
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// the campaign identifier the event is associated with
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// the channel type i.e. chat|email|sms|etc.
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,4,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,5,opt,name=message,proto3" json:"message,omitempty"`
	// AsmSessionSid
	AsmSessionSid *wrapperspb.Int64Value `protobuf:"bytes,6,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelFinishWrapUpEvent - when an agent has finished wrap up

func (*OmnichannelFinishWrapUpEvent) Descriptor deprecated 

func (*OmnichannelFinishWrapUpEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelFinishWrapUpEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelFinishWrapUpEvent) GetAsmSessionSid 

func (x *OmnichannelFinishWrapUpEvent) GetAsmSessionSid() *wrapperspb.Int64Value

func (*OmnichannelFinishWrapUpEvent) GetCampaignSid 

func (x *OmnichannelFinishWrapUpEvent) GetCampaignSid() int64

func (*OmnichannelFinishWrapUpEvent) GetChannelType 

func (x *OmnichannelFinishWrapUpEvent) GetChannelType() commons.ChannelType

func (*OmnichannelFinishWrapUpEvent) GetConversation 

func (x *OmnichannelFinishWrapUpEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelFinishWrapUpEvent) GetConversationSid 

func (x *OmnichannelFinishWrapUpEvent) GetConversationSid() int64

func (*OmnichannelFinishWrapUpEvent) GetMessage 

func (x *OmnichannelFinishWrapUpEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelFinishWrapUpEvent) ProtoMessage 

func (*OmnichannelFinishWrapUpEvent) ProtoMessage()

func (*OmnichannelFinishWrapUpEvent) ProtoReflect 

func (x *OmnichannelFinishWrapUpEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelFinishWrapUpEvent) Reset 

func (x *OmnichannelFinishWrapUpEvent) Reset()

func (*OmnichannelFinishWrapUpEvent) String 

func (x *OmnichannelFinishWrapUpEvent) String() string

type OmnichannelManagerMessageUnitsEvent 

type OmnichannelManagerMessageUnitsEvent struct {

	// the omni message
	Message *commons.OmniMessage `protobuf:"bytes,1,opt,name=message,proto3" json:"message,omitempty"`
	// the total number of messages sent
	MessageUnits int32 `protobuf:"varint,2,opt,name=message_units,json=messageUnits,proto3" json:"message_units,omitempty"`
	// contains filtered or unexported fields
}

OmniChannelManagerMessageUnitsEvent -

func (*OmnichannelManagerMessageUnitsEvent) Descriptor deprecated 

func (*OmnichannelManagerMessageUnitsEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelManagerMessageUnitsEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelManagerMessageUnitsEvent) GetMessage 

func (x *OmnichannelManagerMessageUnitsEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelManagerMessageUnitsEvent) GetMessageUnits 

func (x *OmnichannelManagerMessageUnitsEvent) GetMessageUnits() int32

func (*OmnichannelManagerMessageUnitsEvent) ProtoMessage 

func (*OmnichannelManagerMessageUnitsEvent) ProtoMessage()

func (*OmnichannelManagerMessageUnitsEvent) ProtoReflect 

func (x *OmnichannelManagerMessageUnitsEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelManagerMessageUnitsEvent) Reset 

func (x *OmnichannelManagerMessageUnitsEvent) Reset()

func (*OmnichannelManagerMessageUnitsEvent) String 

func (x *OmnichannelManagerMessageUnitsEvent) String() string

type OmnichannelManagerTextMessageEvent 

type OmnichannelManagerTextMessageEvent struct {

	// the unique identifier for the conversation
	ConversationSid int64 `protobuf:"varint,3,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,4,opt,name=message,proto3" json:"message,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,5,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelManagerTextMessageEvent - whenever an agent send a text message

func (*OmnichannelManagerTextMessageEvent) Descriptor deprecated 

func (*OmnichannelManagerTextMessageEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelManagerTextMessageEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelManagerTextMessageEvent) GetConversation 

func (x *OmnichannelManagerTextMessageEvent) GetConversation() *commons.OmniConversation

func (*OmnichannelManagerTextMessageEvent) GetConversationSid 

func (x *OmnichannelManagerTextMessageEvent) GetConversationSid() int64

func (*OmnichannelManagerTextMessageEvent) GetMessage 

func (x *OmnichannelManagerTextMessageEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelManagerTextMessageEvent) ProtoMessage 

func (*OmnichannelManagerTextMessageEvent) ProtoMessage()

func (*OmnichannelManagerTextMessageEvent) ProtoReflect 

func (x *OmnichannelManagerTextMessageEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelManagerTextMessageEvent) Reset 

func (x *OmnichannelManagerTextMessageEvent) Reset()

func (*OmnichannelManagerTextMessageEvent) String 

func (x *OmnichannelManagerTextMessageEvent) String() string

type OmnichannelModuleInitialReplyEvent 

type OmnichannelModuleInitialReplyEvent struct {

	// org id
	OrgId string `protobuf:"bytes,1,opt,name=org_id,json=orgId,proto3" json:"org_id,omitempty"`
	// campaign_sid
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// campaign_module_sid
	CampaignModuleSid int64 `protobuf:"varint,3,opt,name=campaign_module_sid,json=campaignModuleSid,proto3" json:"campaign_module_sid,omitempty"`
	// conversation_sid
	ConversationSid int64 `protobuf:"varint,4,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// channel type
	ChannelType commons.ChannelType `protobuf:"varint,5,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// omnimessage
	Message *commons.OmniMessage `protobuf:"bytes,6,opt,name=message,proto3" json:"message,omitempty"`
	// omnicampaign
	Campaign *commons.OmniCampaign `protobuf:"bytes,7,opt,name=campaign,proto3" json:"campaign,omitempty"`
	// contains filtered or unexported fields
}

OmniChannelModuleInitialReplyEvent -

func (*OmnichannelModuleInitialReplyEvent) Descriptor deprecated 

func (*OmnichannelModuleInitialReplyEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelModuleInitialReplyEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelModuleInitialReplyEvent) GetCampaign 

func (x *OmnichannelModuleInitialReplyEvent) GetCampaign() *commons.OmniCampaign

func (*OmnichannelModuleInitialReplyEvent) GetCampaignModuleSid 

func (x *OmnichannelModuleInitialReplyEvent) GetCampaignModuleSid() int64

func (*OmnichannelModuleInitialReplyEvent) GetCampaignSid 

func (x *OmnichannelModuleInitialReplyEvent) GetCampaignSid() int64

func (*OmnichannelModuleInitialReplyEvent) GetChannelType 

func (x *OmnichannelModuleInitialReplyEvent) GetChannelType() commons.ChannelType

func (*OmnichannelModuleInitialReplyEvent) GetConversationSid 

func (x *OmnichannelModuleInitialReplyEvent) GetConversationSid() int64

func (*OmnichannelModuleInitialReplyEvent) GetMessage 

func (x *OmnichannelModuleInitialReplyEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelModuleInitialReplyEvent) GetOrgId 

func (x *OmnichannelModuleInitialReplyEvent) GetOrgId() string

func (*OmnichannelModuleInitialReplyEvent) ProtoMessage 

func (*OmnichannelModuleInitialReplyEvent) ProtoMessage()

func (*OmnichannelModuleInitialReplyEvent) ProtoReflect 

func (x *OmnichannelModuleInitialReplyEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelModuleInitialReplyEvent) Reset 

func (x *OmnichannelModuleInitialReplyEvent) Reset()

func (*OmnichannelModuleInitialReplyEvent) String 

func (x *OmnichannelModuleInitialReplyEvent) String() string

type OmnichannelPauseCampaignEvent 

type OmnichannelPauseCampaignEvent struct {

	// campaign id
	CampaignSid int64 `protobuf:"varint,1,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// campaign name
	Name string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// campaign description
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// campaign type
	ChannelType commons.ChannelType `protobuf:"varint,4,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,5,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelPauseCampaignEvent - whenever a campaign is paused

func (*OmnichannelPauseCampaignEvent) Descriptor deprecated 

func (*OmnichannelPauseCampaignEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelPauseCampaignEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelPauseCampaignEvent) GetCampaignSid 

func (x *OmnichannelPauseCampaignEvent) GetCampaignSid() int64

func (*OmnichannelPauseCampaignEvent) GetChannelType 

func (x *OmnichannelPauseCampaignEvent) GetChannelType() commons.ChannelType

func (*OmnichannelPauseCampaignEvent) GetDescription 

func (x *OmnichannelPauseCampaignEvent) GetDescription() string

func (*OmnichannelPauseCampaignEvent) GetName 

func (x *OmnichannelPauseCampaignEvent) GetName() string

func (*OmnichannelPauseCampaignEvent) GetOmniCampaign 

func (x *OmnichannelPauseCampaignEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelPauseCampaignEvent) ProtoMessage 

func (*OmnichannelPauseCampaignEvent) ProtoMessage()

func (*OmnichannelPauseCampaignEvent) ProtoReflect 

func (x *OmnichannelPauseCampaignEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelPauseCampaignEvent) Reset 

func (x *OmnichannelPauseCampaignEvent) Reset()

func (*OmnichannelPauseCampaignEvent) String 

func (x *OmnichannelPauseCampaignEvent) String() string

type OmnichannelPauseModuleEvent 

type OmnichannelPauseModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelPauseModuleEvent - whenever a module is pause status

func (*OmnichannelPauseModuleEvent) Descriptor deprecated 

func (*OmnichannelPauseModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelPauseModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelPauseModuleEvent) GetModuleSid 

func (x *OmnichannelPauseModuleEvent) GetModuleSid() int64

func (*OmnichannelPauseModuleEvent) GetOmniCampaign 

func (x *OmnichannelPauseModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelPauseModuleEvent) ProtoMessage 

func (*OmnichannelPauseModuleEvent) ProtoMessage()

func (*OmnichannelPauseModuleEvent) ProtoReflect 

func (x *OmnichannelPauseModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelPauseModuleEvent) Reset 

func (x *OmnichannelPauseModuleEvent) Reset()

func (*OmnichannelPauseModuleEvent) String 

func (x *OmnichannelPauseModuleEvent) String() string

type OmnichannelResumeCampaignEvent 

type OmnichannelResumeCampaignEvent struct {

	// campaign id
	CampaignSid int64 `protobuf:"varint,1,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// campaign name
	Name string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// campaign description
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// campaign type
	ChannelType commons.ChannelType `protobuf:"varint,4,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,5,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelResumeCampaignEvent - whenever a campaign is resumed

func (*OmnichannelResumeCampaignEvent) Descriptor deprecated 

func (*OmnichannelResumeCampaignEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelResumeCampaignEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelResumeCampaignEvent) GetCampaignSid 

func (x *OmnichannelResumeCampaignEvent) GetCampaignSid() int64

func (*OmnichannelResumeCampaignEvent) GetChannelType 

func (x *OmnichannelResumeCampaignEvent) GetChannelType() commons.ChannelType

func (*OmnichannelResumeCampaignEvent) GetDescription 

func (x *OmnichannelResumeCampaignEvent) GetDescription() string

func (*OmnichannelResumeCampaignEvent) GetName 

func (x *OmnichannelResumeCampaignEvent) GetName() string

func (*OmnichannelResumeCampaignEvent) GetOmniCampaign 

func (x *OmnichannelResumeCampaignEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelResumeCampaignEvent) ProtoMessage 

func (*OmnichannelResumeCampaignEvent) ProtoMessage()

func (*OmnichannelResumeCampaignEvent) ProtoReflect 

func (x *OmnichannelResumeCampaignEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelResumeCampaignEvent) Reset 

func (x *OmnichannelResumeCampaignEvent) Reset()

func (*OmnichannelResumeCampaignEvent) String 

func (x *OmnichannelResumeCampaignEvent) String() string

type OmnichannelResumeModuleEvent 

type OmnichannelResumeModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelResumeModuleEvent - whenever a module is resume status

func (*OmnichannelResumeModuleEvent) Descriptor deprecated 

func (*OmnichannelResumeModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelResumeModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelResumeModuleEvent) GetModuleSid 

func (x *OmnichannelResumeModuleEvent) GetModuleSid() int64

func (*OmnichannelResumeModuleEvent) GetOmniCampaign 

func (x *OmnichannelResumeModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelResumeModuleEvent) ProtoMessage 

func (*OmnichannelResumeModuleEvent) ProtoMessage()

func (*OmnichannelResumeModuleEvent) ProtoReflect 

func (x *OmnichannelResumeModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelResumeModuleEvent) Reset 

func (x *OmnichannelResumeModuleEvent) Reset()

func (*OmnichannelResumeModuleEvent) String 

func (x *OmnichannelResumeModuleEvent) String() string

type OmnichannelScheduleModuleEvent 

type OmnichannelScheduleModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelScheduleModuleEvent - whenever a module is schedule status

func (*OmnichannelScheduleModuleEvent) Descriptor deprecated 

func (*OmnichannelScheduleModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelScheduleModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelScheduleModuleEvent) GetModuleSid 

func (x *OmnichannelScheduleModuleEvent) GetModuleSid() int64

func (*OmnichannelScheduleModuleEvent) GetOmniCampaign 

func (x *OmnichannelScheduleModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelScheduleModuleEvent) ProtoMessage 

func (*OmnichannelScheduleModuleEvent) ProtoMessage()

func (*OmnichannelScheduleModuleEvent) ProtoReflect 

func (x *OmnichannelScheduleModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelScheduleModuleEvent) Reset 

func (x *OmnichannelScheduleModuleEvent) Reset()

func (*OmnichannelScheduleModuleEvent) String 

func (x *OmnichannelScheduleModuleEvent) String() string

type OmnichannelSetConversationCollectedDataEvent 

type OmnichannelSetConversationCollectedDataEvent struct {

	// conversation id
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// the id of the agent
	UserId string `protobuf:"bytes,2,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// channel type - chat|email|sms
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// campaign direction
	CampaignDirection commons.CampaignDirection `` /* 148-byte string literal not displayed */
	// collected data
	CollectedData *commons.ConversationCollectedData `protobuf:"bytes,5,opt,name=collected_data,json=collectedData,proto3" json:"collected_data,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelSetConversationCollectedDataEvent - handle set conversation collected data event

func (*OmnichannelSetConversationCollectedDataEvent) Descriptor deprecated 

func (*OmnichannelSetConversationCollectedDataEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelSetConversationCollectedDataEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelSetConversationCollectedDataEvent) GetCampaignDirection 

func (x *OmnichannelSetConversationCollectedDataEvent) GetCampaignDirection() commons.CampaignDirection

func (*OmnichannelSetConversationCollectedDataEvent) GetChannelType 

func (x *OmnichannelSetConversationCollectedDataEvent) GetChannelType() commons.ChannelType

func (*OmnichannelSetConversationCollectedDataEvent) GetCollectedData 

func (x *OmnichannelSetConversationCollectedDataEvent) GetCollectedData() *commons.ConversationCollectedData

func (*OmnichannelSetConversationCollectedDataEvent) GetConversationSid 

func (x *OmnichannelSetConversationCollectedDataEvent) GetConversationSid() int64

func (*OmnichannelSetConversationCollectedDataEvent) GetUserId 

func (x *OmnichannelSetConversationCollectedDataEvent) GetUserId() string

func (*OmnichannelSetConversationCollectedDataEvent) ProtoMessage 

func (*OmnichannelSetConversationCollectedDataEvent) ProtoMessage()

func (*OmnichannelSetConversationCollectedDataEvent) ProtoReflect 

func (x *OmnichannelSetConversationCollectedDataEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelSetConversationCollectedDataEvent) Reset 

func (x *OmnichannelSetConversationCollectedDataEvent) Reset()

func (*OmnichannelSetConversationCollectedDataEvent) String 

func (x *OmnichannelSetConversationCollectedDataEvent) String() string

type OmnichannelSmsMessageSentModuleEvent 

type OmnichannelSmsMessageSentModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// messageunits
	MessageUnits int64 `protobuf:"varint,2,opt,name=message_units,json=messageUnits,proto3" json:"message_units,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,3,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,4,opt,name=message,proto3" json:"message,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelAddSmsMessageSentAuditEvent - handle omnimessage and messageunits

func (*OmnichannelSmsMessageSentModuleEvent) Descriptor deprecated 

func (*OmnichannelSmsMessageSentModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelSmsMessageSentModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelSmsMessageSentModuleEvent) GetMessage 

func (x *OmnichannelSmsMessageSentModuleEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelSmsMessageSentModuleEvent) GetMessageUnits 

func (x *OmnichannelSmsMessageSentModuleEvent) GetMessageUnits() int64

func (*OmnichannelSmsMessageSentModuleEvent) GetModuleSid 

func (x *OmnichannelSmsMessageSentModuleEvent) GetModuleSid() int64

func (*OmnichannelSmsMessageSentModuleEvent) GetOmniCampaign 

func (x *OmnichannelSmsMessageSentModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelSmsMessageSentModuleEvent) ProtoMessage 

func (*OmnichannelSmsMessageSentModuleEvent) ProtoMessage()

func (*OmnichannelSmsMessageSentModuleEvent) ProtoReflect 

func (x *OmnichannelSmsMessageSentModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelSmsMessageSentModuleEvent) Reset 

func (x *OmnichannelSmsMessageSentModuleEvent) Reset()

func (*OmnichannelSmsMessageSentModuleEvent) String 

func (x *OmnichannelSmsMessageSentModuleEvent) String() string

type OmnichannelStartCampaignEvent 

type OmnichannelStartCampaignEvent struct {

	// campaign id
	CampaignSid int64 `protobuf:"varint,1,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// campaign name
	Name string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// campaign description
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// campaign type
	ChannelType commons.ChannelType `protobuf:"varint,4,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,5,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelStartCampaignEvent - whenever a campaign is completed

func (*OmnichannelStartCampaignEvent) Descriptor deprecated 

func (*OmnichannelStartCampaignEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelStartCampaignEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelStartCampaignEvent) GetCampaignSid 

func (x *OmnichannelStartCampaignEvent) GetCampaignSid() int64

func (*OmnichannelStartCampaignEvent) GetChannelType 

func (x *OmnichannelStartCampaignEvent) GetChannelType() commons.ChannelType

func (*OmnichannelStartCampaignEvent) GetDescription 

func (x *OmnichannelStartCampaignEvent) GetDescription() string

func (*OmnichannelStartCampaignEvent) GetName 

func (x *OmnichannelStartCampaignEvent) GetName() string

func (*OmnichannelStartCampaignEvent) GetOmniCampaign 

func (x *OmnichannelStartCampaignEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelStartCampaignEvent) ProtoMessage 

func (*OmnichannelStartCampaignEvent) ProtoMessage()

func (*OmnichannelStartCampaignEvent) ProtoReflect 

func (x *OmnichannelStartCampaignEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelStartCampaignEvent) Reset 

func (x *OmnichannelStartCampaignEvent) Reset()

func (*OmnichannelStartCampaignEvent) String 

func (x *OmnichannelStartCampaignEvent) String() string

type OmnichannelStartModuleEvent 

type OmnichannelStartModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelStartModuleEvent - whenever a module is start status

func (*OmnichannelStartModuleEvent) Descriptor deprecated 

func (*OmnichannelStartModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelStartModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelStartModuleEvent) GetModuleSid 

func (x *OmnichannelStartModuleEvent) GetModuleSid() int64

func (*OmnichannelStartModuleEvent) GetOmniCampaign 

func (x *OmnichannelStartModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelStartModuleEvent) ProtoMessage 

func (*OmnichannelStartModuleEvent) ProtoMessage()

func (*OmnichannelStartModuleEvent) ProtoReflect 

func (x *OmnichannelStartModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelStartModuleEvent) Reset 

func (x *OmnichannelStartModuleEvent) Reset()

func (*OmnichannelStartModuleEvent) String 

func (x *OmnichannelStartModuleEvent) String() string

type OmnichannelSuccessModuleEvent 

type OmnichannelSuccessModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelSuccessModuleEvent - whenever a module is success status

func (*OmnichannelSuccessModuleEvent) Descriptor deprecated 

func (*OmnichannelSuccessModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelSuccessModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelSuccessModuleEvent) GetModuleSid 

func (x *OmnichannelSuccessModuleEvent) GetModuleSid() int64

func (*OmnichannelSuccessModuleEvent) GetOmniCampaign 

func (x *OmnichannelSuccessModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelSuccessModuleEvent) ProtoMessage 

func (*OmnichannelSuccessModuleEvent) ProtoMessage()

func (*OmnichannelSuccessModuleEvent) ProtoReflect 

func (x *OmnichannelSuccessModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelSuccessModuleEvent) Reset 

func (x *OmnichannelSuccessModuleEvent) Reset()

func (*OmnichannelSuccessModuleEvent) String 

func (x *OmnichannelSuccessModuleEvent) String() string

type OmnichannelSystemMessageUnitsEvent 

type OmnichannelSystemMessageUnitsEvent struct {

	// the omni message
	Message *commons.OmniMessage `protobuf:"bytes,1,opt,name=message,proto3" json:"message,omitempty"`
	// the total number of messages sent
	MessageUnits int32 `protobuf:"varint,2,opt,name=message_units,json=messageUnits,proto3" json:"message_units,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelSystemMessageUnitsEvent -

func (*OmnichannelSystemMessageUnitsEvent) Descriptor deprecated 

func (*OmnichannelSystemMessageUnitsEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelSystemMessageUnitsEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelSystemMessageUnitsEvent) GetMessage 

func (x *OmnichannelSystemMessageUnitsEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelSystemMessageUnitsEvent) GetMessageUnits 

func (x *OmnichannelSystemMessageUnitsEvent) GetMessageUnits() int32

func (*OmnichannelSystemMessageUnitsEvent) ProtoMessage 

func (*OmnichannelSystemMessageUnitsEvent) ProtoMessage()

func (*OmnichannelSystemMessageUnitsEvent) ProtoReflect 

func (x *OmnichannelSystemMessageUnitsEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelSystemMessageUnitsEvent) Reset 

func (x *OmnichannelSystemMessageUnitsEvent) Reset()

func (*OmnichannelSystemMessageUnitsEvent) String 

func (x *OmnichannelSystemMessageUnitsEvent) String() string

type OmnichannelT10Event 

type OmnichannelT10Event struct {

	// conversation_id
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// campaign_id
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// channel_type
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,4,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// the message sent by the agent
	Message *commons.OmniMessage `protobuf:"bytes,5,opt,name=message,proto3" json:"message,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelT10Event - whenever a T10 is triggered

func (*OmnichannelT10Event) Descriptor deprecated 

func (*OmnichannelT10Event) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelT10Event.ProtoReflect.Descriptor instead.

func (*OmnichannelT10Event) GetCampaignSid 

func (x *OmnichannelT10Event) GetCampaignSid() int64

func (*OmnichannelT10Event) GetChannelType 

func (x *OmnichannelT10Event) GetChannelType() commons.ChannelType

func (*OmnichannelT10Event) GetConversation 

func (x *OmnichannelT10Event) GetConversation() *commons.OmniConversation

func (*OmnichannelT10Event) GetConversationSid 

func (x *OmnichannelT10Event) GetConversationSid() int64

func (*OmnichannelT10Event) GetMessage 

func (x *OmnichannelT10Event) GetMessage() *commons.OmniMessage

func (*OmnichannelT10Event) ProtoMessage 

func (*OmnichannelT10Event) ProtoMessage()

func (*OmnichannelT10Event) ProtoReflect 

func (x *OmnichannelT10Event) ProtoReflect() protoreflect.Message

func (*OmnichannelT10Event) Reset 

func (x *OmnichannelT10Event) Reset()

func (*OmnichannelT10Event) String 

func (x *OmnichannelT10Event) String() string

type OmnichannelT11Event 

type OmnichannelT11Event struct {

	// the identifier of the conversation the timer is associated with
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// the identifier of the campaign the timer is associated with
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// the channel type i.e. chat|sms|email|etc.
	ChannelType commons.ChannelType `protobuf:"varint,3,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// conversation this message belongs to
	Conversation *commons.OmniConversation `protobuf:"bytes,4,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelT11Event - whenever the t11 timer went off

func (*OmnichannelT11Event) Descriptor deprecated 

func (*OmnichannelT11Event) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelT11Event.ProtoReflect.Descriptor instead.

func (*OmnichannelT11Event) GetCampaignSid 

func (x *OmnichannelT11Event) GetCampaignSid() int64

func (*OmnichannelT11Event) GetChannelType 

func (x *OmnichannelT11Event) GetChannelType() commons.ChannelType

func (*OmnichannelT11Event) GetConversation 

func (x *OmnichannelT11Event) GetConversation() *commons.OmniConversation

func (*OmnichannelT11Event) GetConversationSid 

func (x *OmnichannelT11Event) GetConversationSid() int64

func (*OmnichannelT11Event) ProtoMessage 

func (*OmnichannelT11Event) ProtoMessage()

func (*OmnichannelT11Event) ProtoReflect 

func (x *OmnichannelT11Event) ProtoReflect() protoreflect.Message

func (*OmnichannelT11Event) Reset 

func (x *OmnichannelT11Event) Reset()

func (*OmnichannelT11Event) String 

func (x *OmnichannelT11Event) String() string

type OmnichannelTaskMessageSentEvent 

type OmnichannelTaskMessageSentEvent struct {

	// task identifier
	TaskSid int64 `protobuf:"varint,1,opt,name=task_sid,json=taskSid,proto3" json:"task_sid,omitempty"`
	// campaign identifier
	CampaignSid int64 `protobuf:"varint,2,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// module identifier
	ModuleSid int64 `protobuf:"varint,3,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// the number of individual messages sent out
	MessageUnits int64 `protobuf:"varint,4,opt,name=message_units,json=messageUnits,proto3" json:"message_units,omitempty"`
	// the campaign the task is a part of
	Campaign *commons.OmniCampaign `protobuf:"bytes,5,opt,name=campaign,proto3" json:"campaign,omitempty"`
	// the message sent
	Message *commons.OmniMessage `protobuf:"bytes,6,opt,name=message,proto3" json:"message,omitempty"`
	// the task that sent the message
	Task *commons.OmniTask `protobuf:"bytes,7,opt,name=task,proto3" json:"task,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelTaskMessageSentEvent -

func (*OmnichannelTaskMessageSentEvent) Descriptor deprecated 

func (*OmnichannelTaskMessageSentEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelTaskMessageSentEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelTaskMessageSentEvent) GetCampaign 

func (x *OmnichannelTaskMessageSentEvent) GetCampaign() *commons.OmniCampaign

func (*OmnichannelTaskMessageSentEvent) GetCampaignSid 

func (x *OmnichannelTaskMessageSentEvent) GetCampaignSid() int64

func (*OmnichannelTaskMessageSentEvent) GetMessage 

func (x *OmnichannelTaskMessageSentEvent) GetMessage() *commons.OmniMessage

func (*OmnichannelTaskMessageSentEvent) GetMessageUnits 

func (x *OmnichannelTaskMessageSentEvent) GetMessageUnits() int64

func (*OmnichannelTaskMessageSentEvent) GetModuleSid 

func (x *OmnichannelTaskMessageSentEvent) GetModuleSid() int64

func (*OmnichannelTaskMessageSentEvent) GetTask 

func (x *OmnichannelTaskMessageSentEvent) GetTask() *commons.OmniTask

func (*OmnichannelTaskMessageSentEvent) GetTaskSid 

func (x *OmnichannelTaskMessageSentEvent) GetTaskSid() int64

func (*OmnichannelTaskMessageSentEvent) ProtoMessage 

func (*OmnichannelTaskMessageSentEvent) ProtoMessage()

func (*OmnichannelTaskMessageSentEvent) ProtoReflect 

func (x *OmnichannelTaskMessageSentEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelTaskMessageSentEvent) Reset 

func (x *OmnichannelTaskMessageSentEvent) Reset()

func (*OmnichannelTaskMessageSentEvent) String 

func (x *OmnichannelTaskMessageSentEvent) String() string

type OmnichannelUpdateCampaignEvent 

type OmnichannelUpdateCampaignEvent struct {

	// campaign id
	CampaignSid int64 `protobuf:"varint,1,opt,name=campaign_sid,json=campaignSid,proto3" json:"campaign_sid,omitempty"`
	// campaign name
	Name string `protobuf:"bytes,2,opt,name=name,proto3" json:"name,omitempty"`
	// campaign description
	Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
	// campaign type
	ChannelType commons.ChannelType `protobuf:"varint,4,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,5,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelUpdateCampaignEvent - whenever a campaign is update

func (*OmnichannelUpdateCampaignEvent) Descriptor deprecated 

func (*OmnichannelUpdateCampaignEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelUpdateCampaignEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelUpdateCampaignEvent) GetCampaignSid 

func (x *OmnichannelUpdateCampaignEvent) GetCampaignSid() int64

func (*OmnichannelUpdateCampaignEvent) GetChannelType 

func (x *OmnichannelUpdateCampaignEvent) GetChannelType() commons.ChannelType

func (*OmnichannelUpdateCampaignEvent) GetDescription 

func (x *OmnichannelUpdateCampaignEvent) GetDescription() string

func (*OmnichannelUpdateCampaignEvent) GetName 

func (x *OmnichannelUpdateCampaignEvent) GetName() string

func (*OmnichannelUpdateCampaignEvent) GetOmniCampaign 

func (x *OmnichannelUpdateCampaignEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelUpdateCampaignEvent) ProtoMessage 

func (*OmnichannelUpdateCampaignEvent) ProtoMessage()

func (*OmnichannelUpdateCampaignEvent) ProtoReflect 

func (x *OmnichannelUpdateCampaignEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelUpdateCampaignEvent) Reset 

func (x *OmnichannelUpdateCampaignEvent) Reset()

func (*OmnichannelUpdateCampaignEvent) String 

func (x *OmnichannelUpdateCampaignEvent) String() string

type OmnichannelUpdateModuleEvent 

type OmnichannelUpdateModuleEvent struct {

	// module id
	ModuleSid int64 `protobuf:"varint,1,opt,name=module_sid,json=moduleSid,proto3" json:"module_sid,omitempty"`
	// omni campaign
	OmniCampaign *commons.OmniCampaign `protobuf:"bytes,2,opt,name=omni_campaign,json=omniCampaign,proto3" json:"omni_campaign,omitempty"`
	// contains filtered or unexported fields
}

OmnichannelUpdateModuleEvent - whenever a module is update status

func (*OmnichannelUpdateModuleEvent) Descriptor deprecated 

func (*OmnichannelUpdateModuleEvent) Descriptor() ([]byte, []int)

Deprecated: Use OmnichannelUpdateModuleEvent.ProtoReflect.Descriptor instead.

func (*OmnichannelUpdateModuleEvent) GetModuleSid 

func (x *OmnichannelUpdateModuleEvent) GetModuleSid() int64

func (*OmnichannelUpdateModuleEvent) GetOmniCampaign 

func (x *OmnichannelUpdateModuleEvent) GetOmniCampaign() *commons.OmniCampaign

func (*OmnichannelUpdateModuleEvent) ProtoMessage 

func (*OmnichannelUpdateModuleEvent) ProtoMessage()

func (*OmnichannelUpdateModuleEvent) ProtoReflect 

func (x *OmnichannelUpdateModuleEvent) ProtoReflect() protoreflect.Message

func (*OmnichannelUpdateModuleEvent) Reset 

func (x *OmnichannelUpdateModuleEvent) Reset()

func (*OmnichannelUpdateModuleEvent) String 

func (x *OmnichannelUpdateModuleEvent) String() string

type ScorecardsCloneScorecardEvent 

type ScorecardsCloneScorecardEvent struct {
	AuthorId       string                 `protobuf:"bytes,1,opt,name=author_id,json=authorId,proto3" json:"author_id,omitempty"`                                // the creator of the scorecard
	Title          string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                                                      // the title of the scorecard
	Description    string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                                          // extra info or context for the scorecard
	PassScore      float64                `protobuf:"fixed64,4,opt,name=pass_score,json=passScore,proto3" json:"pass_score,omitempty"`                           // passing score for the scorecard
	ScoreType      commons.ScoreType      `protobuf:"varint,5,opt,name=score_type,json=scoreType,proto3,enum=api.commons.ScoreType" json:"score_type,omitempty"` // method of score calculation
	EvaluationType commons.EvaluationType ``                                                                                                                     // method of evaluation (i.e. manual, auto)
	/* 136-byte string literal not displayed */
	Scorecard *commons.Scorecard `protobuf:"bytes,7,opt,name=scorecard,proto3" json:"scorecard,omitempty"` // scorecard clone
	// contains filtered or unexported fields
}

ScorecardsCloneScorecardEvent is event when a scorecard library scorecard is cloned

func (*ScorecardsCloneScorecardEvent) Descriptor deprecated 

func (*ScorecardsCloneScorecardEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCloneScorecardEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCloneScorecardEvent) GetAuthorId 

func (x *ScorecardsCloneScorecardEvent) GetAuthorId() string

func (*ScorecardsCloneScorecardEvent) GetDescription 

func (x *ScorecardsCloneScorecardEvent) GetDescription() string

func (*ScorecardsCloneScorecardEvent) GetEvaluationType 

func (x *ScorecardsCloneScorecardEvent) GetEvaluationType() commons.EvaluationType

func (*ScorecardsCloneScorecardEvent) GetPassScore 

func (x *ScorecardsCloneScorecardEvent) GetPassScore() float64

func (*ScorecardsCloneScorecardEvent) GetScoreType 

func (x *ScorecardsCloneScorecardEvent) GetScoreType() commons.ScoreType

func (*ScorecardsCloneScorecardEvent) GetScorecard 

func (x *ScorecardsCloneScorecardEvent) GetScorecard() *commons.Scorecard

func (*ScorecardsCloneScorecardEvent) GetTitle 

func (x *ScorecardsCloneScorecardEvent) GetTitle() string

func (*ScorecardsCloneScorecardEvent) ProtoMessage 

func (*ScorecardsCloneScorecardEvent) ProtoMessage()

func (*ScorecardsCloneScorecardEvent) ProtoReflect 

func (x *ScorecardsCloneScorecardEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCloneScorecardEvent) Reset 

func (x *ScorecardsCloneScorecardEvent) Reset()

func (*ScorecardsCloneScorecardEvent) String 

func (x *ScorecardsCloneScorecardEvent) String() string

type ScorecardsCreateAutoEvaluationEvent 

type ScorecardsCreateAutoEvaluationEvent struct {
	AutoEvaluationId int64                   `protobuf:"varint,1,opt,name=auto_evaluation_id,json=autoEvaluationId,proto3" json:"auto_evaluation_id,omitempty"`      // id of the auto evaluation being created
	ScorecardId      int64                   `protobuf:"varint,2,opt,name=scorecard_id,json=scorecardId,proto3" json:"scorecard_id,omitempty"`                       // id of evaluated scorecard
	AgentUserId      string                  `protobuf:"bytes,3,opt,name=agent_user_id,json=agentUserId,proto3" json:"agent_user_id,omitempty"`                      // agent user id of agent getting evaluated
	CallSid          int64                   `protobuf:"varint,4,opt,name=call_sid,json=callSid,proto3" json:"call_sid,omitempty"`                                   // sid of the call being evaluated
	CallType         commons.CallType_Enum   `protobuf:"varint,5,opt,name=call_type,json=callType,proto3,enum=api.commons.CallType_Enum" json:"call_type,omitempty"` // type of call being evaluated
	TranscriptSid    int64                   `protobuf:"varint,6,opt,name=transcript_sid,json=transcriptSid,proto3" json:"transcript_sid,omitempty"`                 // transcript sid for the call evaluated
	RiskLevel        commons.RiskLevel       `protobuf:"varint,7,opt,name=risk_level,json=riskLevel,proto3,enum=api.commons.RiskLevel" json:"risk_level,omitempty"`  // risk level of the evaluation
	AutoEvaluation   *commons.AutoEvaluation `protobuf:"bytes,8,opt,name=auto_evaluation,json=autoEvaluation,proto3" json:"auto_evaluation,omitempty"`               // the auto evaluation being created
	// contains filtered or unexported fields
}

ScorecardsCreateAutoEvaluationEvent is event when an auto evaluation library auto evaluation is created

func (*ScorecardsCreateAutoEvaluationEvent) Descriptor deprecated 

func (*ScorecardsCreateAutoEvaluationEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateAutoEvaluationEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateAutoEvaluationEvent) GetAgentUserId 

func (x *ScorecardsCreateAutoEvaluationEvent) GetAgentUserId() string

func (*ScorecardsCreateAutoEvaluationEvent) GetAutoEvaluation 

func (x *ScorecardsCreateAutoEvaluationEvent) GetAutoEvaluation() *commons.AutoEvaluation

func (*ScorecardsCreateAutoEvaluationEvent) GetAutoEvaluationId 

func (x *ScorecardsCreateAutoEvaluationEvent) GetAutoEvaluationId() int64

func (*ScorecardsCreateAutoEvaluationEvent) GetCallSid 

func (x *ScorecardsCreateAutoEvaluationEvent) GetCallSid() int64

func (*ScorecardsCreateAutoEvaluationEvent) GetCallType 

func (x *ScorecardsCreateAutoEvaluationEvent) GetCallType() commons.CallType_Enum

func (*ScorecardsCreateAutoEvaluationEvent) GetRiskLevel 

func (x *ScorecardsCreateAutoEvaluationEvent) GetRiskLevel() commons.RiskLevel

func (*ScorecardsCreateAutoEvaluationEvent) GetScorecardId 

func (x *ScorecardsCreateAutoEvaluationEvent) GetScorecardId() int64

func (*ScorecardsCreateAutoEvaluationEvent) GetTranscriptSid 

func (x *ScorecardsCreateAutoEvaluationEvent) GetTranscriptSid() int64

func (*ScorecardsCreateAutoEvaluationEvent) ProtoMessage 

func (*ScorecardsCreateAutoEvaluationEvent) ProtoMessage()

func (*ScorecardsCreateAutoEvaluationEvent) ProtoReflect 

func (x *ScorecardsCreateAutoEvaluationEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateAutoEvaluationEvent) Reset 

func (x *ScorecardsCreateAutoEvaluationEvent) Reset()

func (*ScorecardsCreateAutoEvaluationEvent) String 

func (x *ScorecardsCreateAutoEvaluationEvent) String() string

type ScorecardsCreateCategoryEvent 

type ScorecardsCreateCategoryEvent struct {
	AuthorId    string                 `protobuf:"bytes,1,opt,name=author_id,json=authorId,proto3" json:"author_id,omitempty"`    // the creator of the category
	Title       string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                          // title of the category
	Description string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`              // extra info or context for the category
	CreatedAt   *timestamppb.Timestamp `protobuf:"bytes,4,opt,name=created_at,json=createdAt,proto3" json:"created_at,omitempty"` // timestamp of creation
	Category    *commons.Category      `protobuf:"bytes,5,opt,name=category,proto3" json:"category,omitempty"`                    // category object created
	// contains filtered or unexported fields
}

ScorecardsCreateCategoryEvent is event when a category library category is created

func (*ScorecardsCreateCategoryEvent) Descriptor deprecated 

func (*ScorecardsCreateCategoryEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateCategoryEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateCategoryEvent) GetAuthorId 

func (x *ScorecardsCreateCategoryEvent) GetAuthorId() string

func (*ScorecardsCreateCategoryEvent) GetCategory 

func (x *ScorecardsCreateCategoryEvent) GetCategory() *commons.Category

func (*ScorecardsCreateCategoryEvent) GetCreatedAt 

func (x *ScorecardsCreateCategoryEvent) GetCreatedAt() *timestamppb.Timestamp

func (*ScorecardsCreateCategoryEvent) GetDescription 

func (x *ScorecardsCreateCategoryEvent) GetDescription() string

func (*ScorecardsCreateCategoryEvent) GetTitle 

func (x *ScorecardsCreateCategoryEvent) GetTitle() string

func (*ScorecardsCreateCategoryEvent) ProtoMessage 

func (*ScorecardsCreateCategoryEvent) ProtoMessage()

func (*ScorecardsCreateCategoryEvent) ProtoReflect 

func (x *ScorecardsCreateCategoryEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateCategoryEvent) Reset 

func (x *ScorecardsCreateCategoryEvent) Reset()

func (*ScorecardsCreateCategoryEvent) String 

func (x *ScorecardsCreateCategoryEvent) String() string

type ScorecardsCreateEvaluationEvent 

type ScorecardsCreateEvaluationEvent struct {
	EvaluationId int64               `protobuf:"varint,1,opt,name=evaluation_id,json=evaluationId,proto3" json:"evaluation_id,omitempty"` // id of the evaluation being created
	ScorecardId  int64               `protobuf:"varint,2,opt,name=scorecard_id,json=scorecardId,proto3" json:"scorecard_id,omitempty"`    // id of evaluated scorecard
	ScorerId     string              `protobuf:"bytes,3,opt,name=scorer_id,json=scorerId,proto3" json:"scorer_id,omitempty"`              // user_id of person performing evaluation
	AgentUserId  string              `protobuf:"bytes,4,opt,name=agent_user_id,json=agentUserId,proto3" json:"agent_user_id,omitempty"`   // agent user id of agent getting evaluated
	CallSid      int64               `protobuf:"varint,5,opt,name=call_sid,json=callSid,proto3" json:"call_sid,omitempty"`                // sid of the call being evaluated
	Evaluation   *commons.Evaluation `protobuf:"bytes,6,opt,name=evaluation,proto3" json:"evaluation,omitempty"`                          // the evaluation being created
	// contains filtered or unexported fields
}

ScorecardsCreateEvaluationEvent is event when an evaluation library evaluation is created

func (*ScorecardsCreateEvaluationEvent) Descriptor deprecated 

func (*ScorecardsCreateEvaluationEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateEvaluationEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateEvaluationEvent) GetAgentUserId 

func (x *ScorecardsCreateEvaluationEvent) GetAgentUserId() string

func (*ScorecardsCreateEvaluationEvent) GetCallSid 

func (x *ScorecardsCreateEvaluationEvent) GetCallSid() int64

func (*ScorecardsCreateEvaluationEvent) GetEvaluation 

func (x *ScorecardsCreateEvaluationEvent) GetEvaluation() *commons.Evaluation

func (*ScorecardsCreateEvaluationEvent) GetEvaluationId 

func (x *ScorecardsCreateEvaluationEvent) GetEvaluationId() int64

func (*ScorecardsCreateEvaluationEvent) GetScorecardId 

func (x *ScorecardsCreateEvaluationEvent) GetScorecardId() int64

func (*ScorecardsCreateEvaluationEvent) GetScorerId 

func (x *ScorecardsCreateEvaluationEvent) GetScorerId() string

func (*ScorecardsCreateEvaluationEvent) ProtoMessage 

func (*ScorecardsCreateEvaluationEvent) ProtoMessage()

func (*ScorecardsCreateEvaluationEvent) ProtoReflect 

func (x *ScorecardsCreateEvaluationEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateEvaluationEvent) Reset 

func (x *ScorecardsCreateEvaluationEvent) Reset()

func (*ScorecardsCreateEvaluationEvent) String 

func (x *ScorecardsCreateEvaluationEvent) String() string

type ScorecardsCreateEvaluationQuestionEvent 

type ScorecardsCreateEvaluationQuestionEvent struct {
	EvaluationQuestionId int64                       `protobuf:"varint,1,opt,name=evaluation_question_id,json=evaluationQuestionId,proto3" json:"evaluation_question_id,omitempty"` // unique id of evaluation question
	EvaluationId         int64                       `protobuf:"varint,2,opt,name=evaluation_id,json=evaluationId,proto3" json:"evaluation_id,omitempty"`                           // unique id of evaluation
	ScorecardQuestionId  int64                       `protobuf:"varint,3,opt,name=scorecard_question_id,json=scorecardQuestionId,proto3" json:"scorecard_question_id,omitempty"`    // unique id of scorecard question
	UserId               string                      `protobuf:"bytes,4,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                              // tcn user id of person creating question
	EvaluationQuestion   *commons.EvaluationQuestion `protobuf:"bytes,5,opt,name=evaluation_question,json=evaluationQuestion,proto3" json:"evaluation_question,omitempty"`          // the question being created
	// contains filtered or unexported fields
}

ScorecardsCreateEvaluationQuestionEvent is event when an evaluation question is created

func (*ScorecardsCreateEvaluationQuestionEvent) Descriptor deprecated 

func (*ScorecardsCreateEvaluationQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateEvaluationQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateEvaluationQuestionEvent) GetEvaluationId 

func (x *ScorecardsCreateEvaluationQuestionEvent) GetEvaluationId() int64

func (*ScorecardsCreateEvaluationQuestionEvent) GetEvaluationQuestion 

func (x *ScorecardsCreateEvaluationQuestionEvent) GetEvaluationQuestion() *commons.EvaluationQuestion

func (*ScorecardsCreateEvaluationQuestionEvent) GetEvaluationQuestionId 

func (x *ScorecardsCreateEvaluationQuestionEvent) GetEvaluationQuestionId() int64

func (*ScorecardsCreateEvaluationQuestionEvent) GetScorecardQuestionId 

func (x *ScorecardsCreateEvaluationQuestionEvent) GetScorecardQuestionId() int64

func (*ScorecardsCreateEvaluationQuestionEvent) GetUserId 

func (x *ScorecardsCreateEvaluationQuestionEvent) GetUserId() string

func (*ScorecardsCreateEvaluationQuestionEvent) ProtoMessage 

func (*ScorecardsCreateEvaluationQuestionEvent) ProtoMessage()

func (*ScorecardsCreateEvaluationQuestionEvent) ProtoReflect 

func (x *ScorecardsCreateEvaluationQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateEvaluationQuestionEvent) Reset 

func (x *ScorecardsCreateEvaluationQuestionEvent) Reset()

func (*ScorecardsCreateEvaluationQuestionEvent) String 

func (x *ScorecardsCreateEvaluationQuestionEvent) String() string

type ScorecardsCreateQuestionEvent 

type ScorecardsCreateQuestionEvent struct {
	AuthorId     string            `protobuf:"bytes,1,opt,name=author_id,json=authorId,proto3" json:"author_id,omitempty"`             // the creator of the question
	QuestionText string            `protobuf:"bytes,2,opt,name=question_text,json=questionText,proto3" json:"question_text,omitempty"` // the question to display
	Description  string            `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                       // extra info or context for the question
	Question     *commons.Question `protobuf:"bytes,4,opt,name=question,proto3" json:"question,omitempty"`                             // question created
	// contains filtered or unexported fields
}

ScorecardsCreateQuestionEvent is event when a question library question is created

func (*ScorecardsCreateQuestionEvent) Descriptor deprecated 

func (*ScorecardsCreateQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateQuestionEvent) GetAuthorId 

func (x *ScorecardsCreateQuestionEvent) GetAuthorId() string

func (*ScorecardsCreateQuestionEvent) GetDescription 

func (x *ScorecardsCreateQuestionEvent) GetDescription() string

func (*ScorecardsCreateQuestionEvent) GetQuestion 

func (x *ScorecardsCreateQuestionEvent) GetQuestion() *commons.Question

func (*ScorecardsCreateQuestionEvent) GetQuestionText 

func (x *ScorecardsCreateQuestionEvent) GetQuestionText() string

func (*ScorecardsCreateQuestionEvent) ProtoMessage 

func (*ScorecardsCreateQuestionEvent) ProtoMessage()

func (*ScorecardsCreateQuestionEvent) ProtoReflect 

func (x *ScorecardsCreateQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateQuestionEvent) Reset 

func (x *ScorecardsCreateQuestionEvent) Reset()

func (*ScorecardsCreateQuestionEvent) String 

func (x *ScorecardsCreateQuestionEvent) String() string

type ScorecardsCreateScorecardEvent 

type ScorecardsCreateScorecardEvent struct {
	AuthorId       string                 `protobuf:"bytes,1,opt,name=author_id,json=authorId,proto3" json:"author_id,omitempty"`                                // the creator of the scorecard
	Title          string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                                                      // the title of the scorecard
	Description    string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                                          // extra info or context for the scorecard
	PassScore      float64                `protobuf:"fixed64,4,opt,name=pass_score,json=passScore,proto3" json:"pass_score,omitempty"`                           // passing score for the scorecard
	ScoreType      commons.ScoreType      `protobuf:"varint,5,opt,name=score_type,json=scoreType,proto3,enum=api.commons.ScoreType" json:"score_type,omitempty"` // method of score calculation
	EvaluationType commons.EvaluationType ``                                                                                                                     // method of evaluation (i.e. manual, auto)
	/* 136-byte string literal not displayed */
	Scorecard *commons.Scorecard `protobuf:"bytes,7,opt,name=scorecard,proto3" json:"scorecard,omitempty"` // scorecard created
	// contains filtered or unexported fields
}

ScorecardsCreateScorecardEvent is event when a scorecard library scorecard is created

func (*ScorecardsCreateScorecardEvent) Descriptor deprecated 

func (*ScorecardsCreateScorecardEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateScorecardEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateScorecardEvent) GetAuthorId 

func (x *ScorecardsCreateScorecardEvent) GetAuthorId() string

func (*ScorecardsCreateScorecardEvent) GetDescription 

func (x *ScorecardsCreateScorecardEvent) GetDescription() string

func (*ScorecardsCreateScorecardEvent) GetEvaluationType 

func (x *ScorecardsCreateScorecardEvent) GetEvaluationType() commons.EvaluationType

func (*ScorecardsCreateScorecardEvent) GetPassScore 

func (x *ScorecardsCreateScorecardEvent) GetPassScore() float64

func (*ScorecardsCreateScorecardEvent) GetScoreType 

func (x *ScorecardsCreateScorecardEvent) GetScoreType() commons.ScoreType

func (*ScorecardsCreateScorecardEvent) GetScorecard 

func (x *ScorecardsCreateScorecardEvent) GetScorecard() *commons.Scorecard

func (*ScorecardsCreateScorecardEvent) GetTitle 

func (x *ScorecardsCreateScorecardEvent) GetTitle() string

func (*ScorecardsCreateScorecardEvent) ProtoMessage 

func (*ScorecardsCreateScorecardEvent) ProtoMessage()

func (*ScorecardsCreateScorecardEvent) ProtoReflect 

func (x *ScorecardsCreateScorecardEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateScorecardEvent) Reset 

func (x *ScorecardsCreateScorecardEvent) Reset()

func (*ScorecardsCreateScorecardEvent) String 

func (x *ScorecardsCreateScorecardEvent) String() string

type ScorecardsCreateScorecardQuestionEvent 

type ScorecardsCreateScorecardQuestionEvent struct {
	UserId            string                     `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                  // unique id of tcn user triggering event
	Question          string                     `protobuf:"bytes,2,opt,name=question,proto3" json:"question,omitempty"`                                            // question to display
	Description       string                     `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                                      // optional; additional info about question
	AllowSkip         bool                       `protobuf:"varint,4,opt,name=allow_skip,json=allowSkip,proto3" json:"allow_skip,omitempty"`                        // question can be excluded from scoring (allow n/a)
	MaxPoints         int64                      `protobuf:"varint,5,opt,name=max_points,json=maxPoints,proto3" json:"max_points,omitempty"`                        // max points allowed for scorecard question
	AllowMultiSelect  bool                       `protobuf:"varint,6,opt,name=allow_multi_select,json=allowMultiSelect,proto3" json:"allow_multi_select,omitempty"` // allow multiple selections for scorecard question
	ScorecardQuestion *commons.ScorecardQuestion `protobuf:"bytes,7,opt,name=scorecard_question,json=scorecardQuestion,proto3" json:"scorecard_question,omitempty"` // scorecard question created
	// contains filtered or unexported fields
}

ScorecardsCreateScorecardQuestionEvent is event when a scorecard question library scorecard question is created

func (*ScorecardsCreateScorecardQuestionEvent) Descriptor deprecated 

func (*ScorecardsCreateScorecardQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateScorecardQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateScorecardQuestionEvent) GetAllowMultiSelect 

func (x *ScorecardsCreateScorecardQuestionEvent) GetAllowMultiSelect() bool

func (*ScorecardsCreateScorecardQuestionEvent) GetAllowSkip 

func (x *ScorecardsCreateScorecardQuestionEvent) GetAllowSkip() bool

func (*ScorecardsCreateScorecardQuestionEvent) GetDescription 

func (x *ScorecardsCreateScorecardQuestionEvent) GetDescription() string

func (*ScorecardsCreateScorecardQuestionEvent) GetMaxPoints 

func (x *ScorecardsCreateScorecardQuestionEvent) GetMaxPoints() int64

func (*ScorecardsCreateScorecardQuestionEvent) GetQuestion 

func (x *ScorecardsCreateScorecardQuestionEvent) GetQuestion() string

func (*ScorecardsCreateScorecardQuestionEvent) GetScorecardQuestion 

func (x *ScorecardsCreateScorecardQuestionEvent) GetScorecardQuestion() *commons.ScorecardQuestion

func (*ScorecardsCreateScorecardQuestionEvent) GetUserId 

func (x *ScorecardsCreateScorecardQuestionEvent) GetUserId() string

func (*ScorecardsCreateScorecardQuestionEvent) ProtoMessage 

func (*ScorecardsCreateScorecardQuestionEvent) ProtoMessage()

func (*ScorecardsCreateScorecardQuestionEvent) ProtoReflect 

func (x *ScorecardsCreateScorecardQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateScorecardQuestionEvent) Reset 

func (x *ScorecardsCreateScorecardQuestionEvent) Reset()

func (*ScorecardsCreateScorecardQuestionEvent) String 

func (x *ScorecardsCreateScorecardQuestionEvent) String() string

type ScorecardsCreateSectionEvent 

type ScorecardsCreateSectionEvent struct {
	UserId      string           `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"` // unique id of tcn user triggering event
	Title       string           `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                 // section title or name
	Description string           `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`     // extra context about the section
	Weight      uint32           `protobuf:"varint,4,opt,name=weight,proto3" json:"weight,omitempty"`              // used for scorecards with weighted scoring
	Section     *commons.Section `protobuf:"bytes,5,opt,name=section,proto3" json:"section,omitempty"`             // section created
	// contains filtered or unexported fields
}

ScorecardsCreateSectionEvent is event when a section library section is created

func (*ScorecardsCreateSectionEvent) Descriptor deprecated 

func (*ScorecardsCreateSectionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsCreateSectionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsCreateSectionEvent) GetDescription 

func (x *ScorecardsCreateSectionEvent) GetDescription() string

func (*ScorecardsCreateSectionEvent) GetSection 

func (x *ScorecardsCreateSectionEvent) GetSection() *commons.Section

func (*ScorecardsCreateSectionEvent) GetTitle 

func (x *ScorecardsCreateSectionEvent) GetTitle() string

func (*ScorecardsCreateSectionEvent) GetUserId 

func (x *ScorecardsCreateSectionEvent) GetUserId() string

func (*ScorecardsCreateSectionEvent) GetWeight 

func (x *ScorecardsCreateSectionEvent) GetWeight() uint32

func (*ScorecardsCreateSectionEvent) ProtoMessage 

func (*ScorecardsCreateSectionEvent) ProtoMessage()

func (*ScorecardsCreateSectionEvent) ProtoReflect 

func (x *ScorecardsCreateSectionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsCreateSectionEvent) Reset 

func (x *ScorecardsCreateSectionEvent) Reset()

func (*ScorecardsCreateSectionEvent) String 

func (x *ScorecardsCreateSectionEvent) String() string

type ScorecardsDeleteCategoryEvent 

type ScorecardsDeleteCategoryEvent struct {
	UserId      string                 `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`          // unique id of tcn user triggering event
	Title       string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                          // title of the category
	Description string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`              // extra info or context for the category
	DeletedAt   *timestamppb.Timestamp `protobuf:"bytes,4,opt,name=deleted_at,json=deletedAt,proto3" json:"deleted_at,omitempty"` // timestamp of deletion
	Category    *commons.Category      `protobuf:"bytes,5,opt,name=category,proto3" json:"category,omitempty"`                    // category object created
	// contains filtered or unexported fields
}

ScorecardsDeleteCategoryEvent is event when a category library category is deleted

func (*ScorecardsDeleteCategoryEvent) Descriptor deprecated 

func (*ScorecardsDeleteCategoryEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsDeleteCategoryEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsDeleteCategoryEvent) GetCategory 

func (x *ScorecardsDeleteCategoryEvent) GetCategory() *commons.Category

func (*ScorecardsDeleteCategoryEvent) GetDeletedAt 

func (x *ScorecardsDeleteCategoryEvent) GetDeletedAt() *timestamppb.Timestamp

func (*ScorecardsDeleteCategoryEvent) GetDescription 

func (x *ScorecardsDeleteCategoryEvent) GetDescription() string

func (*ScorecardsDeleteCategoryEvent) GetTitle 

func (x *ScorecardsDeleteCategoryEvent) GetTitle() string

func (*ScorecardsDeleteCategoryEvent) GetUserId 

func (x *ScorecardsDeleteCategoryEvent) GetUserId() string

func (*ScorecardsDeleteCategoryEvent) ProtoMessage 

func (*ScorecardsDeleteCategoryEvent) ProtoMessage()

func (*ScorecardsDeleteCategoryEvent) ProtoReflect 

func (x *ScorecardsDeleteCategoryEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsDeleteCategoryEvent) Reset 

func (x *ScorecardsDeleteCategoryEvent) Reset()

func (*ScorecardsDeleteCategoryEvent) String 

func (x *ScorecardsDeleteCategoryEvent) String() string

type ScorecardsDeleteEvaluationEvent 

type ScorecardsDeleteEvaluationEvent struct {
	EvaluationId int64               `protobuf:"varint,1,opt,name=evaluation_id,json=evaluationId,proto3" json:"evaluation_id,omitempty"` // id of the evaluation being created
	ScorecardId  int64               `protobuf:"varint,2,opt,name=scorecard_id,json=scorecardId,proto3" json:"scorecard_id,omitempty"`    // id of evaluated scorecard
	UserId       string              `protobuf:"bytes,3,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                    // user_id of person deleting evaluation
	AgentUserId  string              `protobuf:"bytes,4,opt,name=agent_user_id,json=agentUserId,proto3" json:"agent_user_id,omitempty"`   // agent user id of agent getting evaluated
	CallSid      int64               `protobuf:"varint,5,opt,name=call_sid,json=callSid,proto3" json:"call_sid,omitempty"`                // sid of the call being evaluated
	Evaluation   *commons.Evaluation `protobuf:"bytes,6,opt,name=evaluation,proto3" json:"evaluation,omitempty"`                          // the evaluation being deleted
	// contains filtered or unexported fields
}

ScorecardsDeleteEvaluationEvent is event when an evaluation library evaluation is deleted

func (*ScorecardsDeleteEvaluationEvent) Descriptor deprecated 

func (*ScorecardsDeleteEvaluationEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsDeleteEvaluationEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsDeleteEvaluationEvent) GetAgentUserId 

func (x *ScorecardsDeleteEvaluationEvent) GetAgentUserId() string

func (*ScorecardsDeleteEvaluationEvent) GetCallSid 

func (x *ScorecardsDeleteEvaluationEvent) GetCallSid() int64

func (*ScorecardsDeleteEvaluationEvent) GetEvaluation 

func (x *ScorecardsDeleteEvaluationEvent) GetEvaluation() *commons.Evaluation

func (*ScorecardsDeleteEvaluationEvent) GetEvaluationId 

func (x *ScorecardsDeleteEvaluationEvent) GetEvaluationId() int64

func (*ScorecardsDeleteEvaluationEvent) GetScorecardId 

func (x *ScorecardsDeleteEvaluationEvent) GetScorecardId() int64

func (*ScorecardsDeleteEvaluationEvent) GetUserId 

func (x *ScorecardsDeleteEvaluationEvent) GetUserId() string

func (*ScorecardsDeleteEvaluationEvent) ProtoMessage 

func (*ScorecardsDeleteEvaluationEvent) ProtoMessage()

func (*ScorecardsDeleteEvaluationEvent) ProtoReflect 

func (x *ScorecardsDeleteEvaluationEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsDeleteEvaluationEvent) Reset 

func (x *ScorecardsDeleteEvaluationEvent) Reset()

func (*ScorecardsDeleteEvaluationEvent) String 

func (x *ScorecardsDeleteEvaluationEvent) String() string

type ScorecardsDeleteEvaluationQuestionEvent 

type ScorecardsDeleteEvaluationQuestionEvent struct {
	EvaluationQuestionId int64                       `protobuf:"varint,1,opt,name=evaluation_question_id,json=evaluationQuestionId,proto3" json:"evaluation_question_id,omitempty"` // unique id of evaluation question
	EvaluationId         int64                       `protobuf:"varint,2,opt,name=evaluation_id,json=evaluationId,proto3" json:"evaluation_id,omitempty"`                           // unique id of evaluation
	ScorecardQuestionId  int64                       `protobuf:"varint,3,opt,name=scorecard_question_id,json=scorecardQuestionId,proto3" json:"scorecard_question_id,omitempty"`    // unique id of scorecard question
	UserId               string                      `protobuf:"bytes,4,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                              // tcn user id of person performing request
	EvaluationQuestions  *commons.EvaluationQuestion `protobuf:"bytes,5,opt,name=evaluation_questions,json=evaluationQuestions,proto3" json:"evaluation_questions,omitempty"`       // the question being deleted
	// contains filtered or unexported fields
}

ScorecardsDeleteEvaluationQuestionEvent is event when an evaluation question is deleted

func (*ScorecardsDeleteEvaluationQuestionEvent) Descriptor deprecated 

func (*ScorecardsDeleteEvaluationQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsDeleteEvaluationQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsDeleteEvaluationQuestionEvent) GetEvaluationId 

func (x *ScorecardsDeleteEvaluationQuestionEvent) GetEvaluationId() int64

func (*ScorecardsDeleteEvaluationQuestionEvent) GetEvaluationQuestionId 

func (x *ScorecardsDeleteEvaluationQuestionEvent) GetEvaluationQuestionId() int64

func (*ScorecardsDeleteEvaluationQuestionEvent) GetEvaluationQuestions 

func (x *ScorecardsDeleteEvaluationQuestionEvent) GetEvaluationQuestions() *commons.EvaluationQuestion

func (*ScorecardsDeleteEvaluationQuestionEvent) GetScorecardQuestionId 

func (x *ScorecardsDeleteEvaluationQuestionEvent) GetScorecardQuestionId() int64

func (*ScorecardsDeleteEvaluationQuestionEvent) GetUserId 

func (x *ScorecardsDeleteEvaluationQuestionEvent) GetUserId() string

func (*ScorecardsDeleteEvaluationQuestionEvent) ProtoMessage 

func (*ScorecardsDeleteEvaluationQuestionEvent) ProtoMessage()

func (*ScorecardsDeleteEvaluationQuestionEvent) ProtoReflect 

func (x *ScorecardsDeleteEvaluationQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsDeleteEvaluationQuestionEvent) Reset 

func (x *ScorecardsDeleteEvaluationQuestionEvent) Reset()

func (*ScorecardsDeleteEvaluationQuestionEvent) String 

func (x *ScorecardsDeleteEvaluationQuestionEvent) String() string

type ScorecardsDeleteQuestionEvent 

type ScorecardsDeleteQuestionEvent struct {
	UserId       string            `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                        // unique id of tcn user triggering event
	QuestionText string            `protobuf:"bytes,2,opt,name=question_text,json=questionText,proto3" json:"question_text,omitempty"`      // the question to display
	Description  string            `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                            // extra info or context for the question
	CategoryIds  []int64           `protobuf:"varint,4,rep,packed,name=category_ids,json=categoryIds,proto3" json:"category_ids,omitempty"` // category ids linked to question
	Question     *commons.Question `protobuf:"bytes,5,opt,name=question,proto3" json:"question,omitempty"`                                  // question deleted
	// contains filtered or unexported fields
}

ScorecardsDeleteQuestionEvent is event when a question library question is deleted

func (*ScorecardsDeleteQuestionEvent) Descriptor deprecated 

func (*ScorecardsDeleteQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsDeleteQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsDeleteQuestionEvent) GetCategoryIds 

func (x *ScorecardsDeleteQuestionEvent) GetCategoryIds() []int64

func (*ScorecardsDeleteQuestionEvent) GetDescription 

func (x *ScorecardsDeleteQuestionEvent) GetDescription() string

func (*ScorecardsDeleteQuestionEvent) GetQuestion 

func (x *ScorecardsDeleteQuestionEvent) GetQuestion() *commons.Question

func (*ScorecardsDeleteQuestionEvent) GetQuestionText 

func (x *ScorecardsDeleteQuestionEvent) GetQuestionText() string

func (*ScorecardsDeleteQuestionEvent) GetUserId 

func (x *ScorecardsDeleteQuestionEvent) GetUserId() string

func (*ScorecardsDeleteQuestionEvent) ProtoMessage 

func (*ScorecardsDeleteQuestionEvent) ProtoMessage()

func (*ScorecardsDeleteQuestionEvent) ProtoReflect 

func (x *ScorecardsDeleteQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsDeleteQuestionEvent) Reset 

func (x *ScorecardsDeleteQuestionEvent) Reset()

func (*ScorecardsDeleteQuestionEvent) String 

func (x *ScorecardsDeleteQuestionEvent) String() string

type ScorecardsDeleteScorecardEvent 

type ScorecardsDeleteScorecardEvent struct {
	UserId         string                 `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                      // unique id of tcn user triggering event
	Title          string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                                                      // the title of the scorecard
	Description    string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                                          // extra info or context for the scorecard
	PassScore      float64                `protobuf:"fixed64,4,opt,name=pass_score,json=passScore,proto3" json:"pass_score,omitempty"`                           // passing score for the scorecard
	ScoreType      commons.ScoreType      `protobuf:"varint,5,opt,name=score_type,json=scoreType,proto3,enum=api.commons.ScoreType" json:"score_type,omitempty"` // method of score calculation
	EvaluationType commons.EvaluationType ``                                                                                                                     // method of evaluation (i.e. manual, auto)
	/* 136-byte string literal not displayed */
	State     commons.ScorecardState `protobuf:"varint,7,opt,name=state,proto3,enum=api.commons.ScorecardState" json:"state,omitempty"` // state of the scorecard (i.e. draft, ready, in_use)
	Scorecard *commons.Scorecard     `protobuf:"bytes,8,opt,name=scorecard,proto3" json:"scorecard,omitempty"`                          // scorecard deleted
	// contains filtered or unexported fields
}

ScorecardsDeleteScorecardEvent is event when a scorecard library scorecard is deleted

func (*ScorecardsDeleteScorecardEvent) Descriptor deprecated 

func (*ScorecardsDeleteScorecardEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsDeleteScorecardEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsDeleteScorecardEvent) GetDescription 

func (x *ScorecardsDeleteScorecardEvent) GetDescription() string

func (*ScorecardsDeleteScorecardEvent) GetEvaluationType 

func (x *ScorecardsDeleteScorecardEvent) GetEvaluationType() commons.EvaluationType

func (*ScorecardsDeleteScorecardEvent) GetPassScore 

func (x *ScorecardsDeleteScorecardEvent) GetPassScore() float64

func (*ScorecardsDeleteScorecardEvent) GetScoreType 

func (x *ScorecardsDeleteScorecardEvent) GetScoreType() commons.ScoreType

func (*ScorecardsDeleteScorecardEvent) GetScorecard 

func (x *ScorecardsDeleteScorecardEvent) GetScorecard() *commons.Scorecard

func (*ScorecardsDeleteScorecardEvent) GetState 

func (x *ScorecardsDeleteScorecardEvent) GetState() commons.ScorecardState

func (*ScorecardsDeleteScorecardEvent) GetTitle 

func (x *ScorecardsDeleteScorecardEvent) GetTitle() string

func (*ScorecardsDeleteScorecardEvent) GetUserId 

func (x *ScorecardsDeleteScorecardEvent) GetUserId() string

func (*ScorecardsDeleteScorecardEvent) ProtoMessage 

func (*ScorecardsDeleteScorecardEvent) ProtoMessage()

func (*ScorecardsDeleteScorecardEvent) ProtoReflect 

func (x *ScorecardsDeleteScorecardEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsDeleteScorecardEvent) Reset 

func (x *ScorecardsDeleteScorecardEvent) Reset()

func (*ScorecardsDeleteScorecardEvent) String 

func (x *ScorecardsDeleteScorecardEvent) String() string

type ScorecardsDeleteScorecardQuestionEvent 

type ScorecardsDeleteScorecardQuestionEvent struct {
	UserId            string                     `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                  // unique id of tcn user triggering event
	Question          string                     `protobuf:"bytes,2,opt,name=question,proto3" json:"question,omitempty"`                                            // question to display
	Description       string                     `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                                      // optional; additional info about question
	AllowSkip         bool                       `protobuf:"varint,4,opt,name=allow_skip,json=allowSkip,proto3" json:"allow_skip,omitempty"`                        // question can be excluded from scoring (allow n/a)
	MaxPoints         int64                      `protobuf:"varint,5,opt,name=max_points,json=maxPoints,proto3" json:"max_points,omitempty"`                        // max points allowed for scorecard question
	AllowMultiSelect  bool                       `protobuf:"varint,6,opt,name=allow_multi_select,json=allowMultiSelect,proto3" json:"allow_multi_select,omitempty"` // allow multiple selections for scorecard question
	ScorecardQuestion *commons.ScorecardQuestion `protobuf:"bytes,7,opt,name=scorecard_question,json=scorecardQuestion,proto3" json:"scorecard_question,omitempty"` // scorecard question deleted
	// contains filtered or unexported fields
}

ScorecardsDeleteScorecardQuestionEvent is event when a scorecard question library scorecard question is deleted

func (*ScorecardsDeleteScorecardQuestionEvent) Descriptor deprecated 

func (*ScorecardsDeleteScorecardQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsDeleteScorecardQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsDeleteScorecardQuestionEvent) GetAllowMultiSelect 

func (x *ScorecardsDeleteScorecardQuestionEvent) GetAllowMultiSelect() bool

func (*ScorecardsDeleteScorecardQuestionEvent) GetAllowSkip 

func (x *ScorecardsDeleteScorecardQuestionEvent) GetAllowSkip() bool

func (*ScorecardsDeleteScorecardQuestionEvent) GetDescription 

func (x *ScorecardsDeleteScorecardQuestionEvent) GetDescription() string

func (*ScorecardsDeleteScorecardQuestionEvent) GetMaxPoints 

func (x *ScorecardsDeleteScorecardQuestionEvent) GetMaxPoints() int64

func (*ScorecardsDeleteScorecardQuestionEvent) GetQuestion 

func (x *ScorecardsDeleteScorecardQuestionEvent) GetQuestion() string

func (*ScorecardsDeleteScorecardQuestionEvent) GetScorecardQuestion 

func (x *ScorecardsDeleteScorecardQuestionEvent) GetScorecardQuestion() *commons.ScorecardQuestion

func (*ScorecardsDeleteScorecardQuestionEvent) GetUserId 

func (x *ScorecardsDeleteScorecardQuestionEvent) GetUserId() string

func (*ScorecardsDeleteScorecardQuestionEvent) ProtoMessage 

func (*ScorecardsDeleteScorecardQuestionEvent) ProtoMessage()

func (*ScorecardsDeleteScorecardQuestionEvent) ProtoReflect 

func (x *ScorecardsDeleteScorecardQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsDeleteScorecardQuestionEvent) Reset 

func (x *ScorecardsDeleteScorecardQuestionEvent) Reset()

func (*ScorecardsDeleteScorecardQuestionEvent) String 

func (x *ScorecardsDeleteScorecardQuestionEvent) String() string

type ScorecardsDeleteSectionEvent 

type ScorecardsDeleteSectionEvent struct {
	UserId      string           `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"` // unique id of tcn user triggering event
	Title       string           `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                 // section title or name
	Description string           `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`     // extra context about the section
	Weight      uint32           `protobuf:"varint,4,opt,name=weight,proto3" json:"weight,omitempty"`              // used for scorecards with weighted scoring
	Section     *commons.Section `protobuf:"bytes,5,opt,name=section,proto3" json:"section,omitempty"`             // section deleted
	// contains filtered or unexported fields
}

ScorecardsDeleteSectionEvent is event when a section library section is deleted

func (*ScorecardsDeleteSectionEvent) Descriptor deprecated 

func (*ScorecardsDeleteSectionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsDeleteSectionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsDeleteSectionEvent) GetDescription 

func (x *ScorecardsDeleteSectionEvent) GetDescription() string

func (*ScorecardsDeleteSectionEvent) GetSection 

func (x *ScorecardsDeleteSectionEvent) GetSection() *commons.Section

func (*ScorecardsDeleteSectionEvent) GetTitle 

func (x *ScorecardsDeleteSectionEvent) GetTitle() string

func (*ScorecardsDeleteSectionEvent) GetUserId 

func (x *ScorecardsDeleteSectionEvent) GetUserId() string

func (*ScorecardsDeleteSectionEvent) GetWeight 

func (x *ScorecardsDeleteSectionEvent) GetWeight() uint32

func (*ScorecardsDeleteSectionEvent) ProtoMessage 

func (*ScorecardsDeleteSectionEvent) ProtoMessage()

func (*ScorecardsDeleteSectionEvent) ProtoReflect 

func (x *ScorecardsDeleteSectionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsDeleteSectionEvent) Reset 

func (x *ScorecardsDeleteSectionEvent) Reset()

func (*ScorecardsDeleteSectionEvent) String 

func (x *ScorecardsDeleteSectionEvent) String() string

type ScorecardsUpdateCategoryEvent 

type ScorecardsUpdateCategoryEvent struct {
	UserId      string                 `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`             // unique id of tcn user triggering event
	Title       string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                             // title of the category
	Description string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                 // extra info or context for the category
	UpdateMask  *fieldmaskpb.FieldMask `protobuf:"bytes,4,opt,name=update_mask,json=updateMask,proto3" json:"update_mask,omitempty"` // field mask of updated fields
	Category    *commons.Category      `protobuf:"bytes,5,opt,name=category,proto3" json:"category,omitempty"`                       // category object created
	// contains filtered or unexported fields
}

ScorecardsUpdateCategoryEvent is event when a category library category is updated

func (*ScorecardsUpdateCategoryEvent) Descriptor deprecated 

func (*ScorecardsUpdateCategoryEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsUpdateCategoryEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsUpdateCategoryEvent) GetCategory 

func (x *ScorecardsUpdateCategoryEvent) GetCategory() *commons.Category

func (*ScorecardsUpdateCategoryEvent) GetDescription 

func (x *ScorecardsUpdateCategoryEvent) GetDescription() string

func (*ScorecardsUpdateCategoryEvent) GetTitle 

func (x *ScorecardsUpdateCategoryEvent) GetTitle() string

func (*ScorecardsUpdateCategoryEvent) GetUpdateMask 

func (x *ScorecardsUpdateCategoryEvent) GetUpdateMask() *fieldmaskpb.FieldMask

func (*ScorecardsUpdateCategoryEvent) GetUserId 

func (x *ScorecardsUpdateCategoryEvent) GetUserId() string

func (*ScorecardsUpdateCategoryEvent) ProtoMessage 

func (*ScorecardsUpdateCategoryEvent) ProtoMessage()

func (*ScorecardsUpdateCategoryEvent) ProtoReflect 

func (x *ScorecardsUpdateCategoryEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsUpdateCategoryEvent) Reset 

func (x *ScorecardsUpdateCategoryEvent) Reset()

func (*ScorecardsUpdateCategoryEvent) String 

func (x *ScorecardsUpdateCategoryEvent) String() string

type ScorecardsUpdateEvaluationQuestionEvent 

type ScorecardsUpdateEvaluationQuestionEvent struct {
	EvaluationQuestionId int64                       `protobuf:"varint,1,opt,name=evaluation_question_id,json=evaluationQuestionId,proto3" json:"evaluation_question_id,omitempty"` // unique id of evaluation question
	EvaluationId         int64                       `protobuf:"varint,2,opt,name=evaluation_id,json=evaluationId,proto3" json:"evaluation_id,omitempty"`                           // unique id of evaluation
	ScorecardQuestionId  int64                       `protobuf:"varint,3,opt,name=scorecard_question_id,json=scorecardQuestionId,proto3" json:"scorecard_question_id,omitempty"`    // unique id of scorecard question
	UserId               string                      `protobuf:"bytes,4,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                              // tcn user id of person performing request
	Skipped              bool                        `protobuf:"varint,5,opt,name=skipped,proto3" json:"skipped,omitempty"`
	Points               int64                       `protobuf:"varint,6,opt,name=points,proto3" json:"points,omitempty"`
	UpdateMask           *fieldmaskpb.FieldMask      `protobuf:"bytes,7,opt,name=update_mask,json=updateMask,proto3" json:"update_mask,omitempty"`                         // field mask of updated fields
	EvaluationQuestion   *commons.EvaluationQuestion `protobuf:"bytes,8,opt,name=evaluation_question,json=evaluationQuestion,proto3" json:"evaluation_question,omitempty"` // the question being updated
	// contains filtered or unexported fields
}

ScorecardsUpdateEvaluationQuestionEvent is event when an evaluation question is updated

func (*ScorecardsUpdateEvaluationQuestionEvent) Descriptor deprecated 

func (*ScorecardsUpdateEvaluationQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsUpdateEvaluationQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsUpdateEvaluationQuestionEvent) GetEvaluationId 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetEvaluationId() int64

func (*ScorecardsUpdateEvaluationQuestionEvent) GetEvaluationQuestion 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetEvaluationQuestion() *commons.EvaluationQuestion

func (*ScorecardsUpdateEvaluationQuestionEvent) GetEvaluationQuestionId 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetEvaluationQuestionId() int64

func (*ScorecardsUpdateEvaluationQuestionEvent) GetPoints 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetPoints() int64

func (*ScorecardsUpdateEvaluationQuestionEvent) GetScorecardQuestionId 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetScorecardQuestionId() int64

func (*ScorecardsUpdateEvaluationQuestionEvent) GetSkipped 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetSkipped() bool

func (*ScorecardsUpdateEvaluationQuestionEvent) GetUpdateMask 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetUpdateMask() *fieldmaskpb.FieldMask

func (*ScorecardsUpdateEvaluationQuestionEvent) GetUserId 

func (x *ScorecardsUpdateEvaluationQuestionEvent) GetUserId() string

func (*ScorecardsUpdateEvaluationQuestionEvent) ProtoMessage 

func (*ScorecardsUpdateEvaluationQuestionEvent) ProtoMessage()

func (*ScorecardsUpdateEvaluationQuestionEvent) ProtoReflect 

func (x *ScorecardsUpdateEvaluationQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsUpdateEvaluationQuestionEvent) Reset 

func (x *ScorecardsUpdateEvaluationQuestionEvent) Reset()

func (*ScorecardsUpdateEvaluationQuestionEvent) String 

func (x *ScorecardsUpdateEvaluationQuestionEvent) String() string

type ScorecardsUpdateQuestionEvent 

type ScorecardsUpdateQuestionEvent struct {
	UserId       string                 `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                   // unique id of tcn user triggering event
	QuestionText string                 `protobuf:"bytes,2,opt,name=question_text,json=questionText,proto3" json:"question_text,omitempty"` // the question to display
	Description  string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                       // extra info or context for the question
	UpdateMask   *fieldmaskpb.FieldMask `protobuf:"bytes,4,opt,name=update_mask,json=updateMask,proto3" json:"update_mask,omitempty"`       // field mask of updated fields
	Question     *commons.Question      `protobuf:"bytes,5,opt,name=question,proto3" json:"question,omitempty"`                             // question updated
	// contains filtered or unexported fields
}

ScorecardsUpdateQuestionEvent is event when a question library question is updated

func (*ScorecardsUpdateQuestionEvent) Descriptor deprecated 

func (*ScorecardsUpdateQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsUpdateQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsUpdateQuestionEvent) GetDescription 

func (x *ScorecardsUpdateQuestionEvent) GetDescription() string

func (*ScorecardsUpdateQuestionEvent) GetQuestion 

func (x *ScorecardsUpdateQuestionEvent) GetQuestion() *commons.Question

func (*ScorecardsUpdateQuestionEvent) GetQuestionText 

func (x *ScorecardsUpdateQuestionEvent) GetQuestionText() string

func (*ScorecardsUpdateQuestionEvent) GetUpdateMask 

func (x *ScorecardsUpdateQuestionEvent) GetUpdateMask() *fieldmaskpb.FieldMask

func (*ScorecardsUpdateQuestionEvent) GetUserId 

func (x *ScorecardsUpdateQuestionEvent) GetUserId() string

func (*ScorecardsUpdateQuestionEvent) ProtoMessage 

func (*ScorecardsUpdateQuestionEvent) ProtoMessage()

func (*ScorecardsUpdateQuestionEvent) ProtoReflect 

func (x *ScorecardsUpdateQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsUpdateQuestionEvent) Reset 

func (x *ScorecardsUpdateQuestionEvent) Reset()

func (*ScorecardsUpdateQuestionEvent) String 

func (x *ScorecardsUpdateQuestionEvent) String() string

type ScorecardsUpdateScorecardEvent 

type ScorecardsUpdateScorecardEvent struct {
	UserId         string                 `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                      // unique id of tcn user triggering event
	Title          string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                                                      // the title of the scorecard
	Description    string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                                          // extra info or context for the scorecard
	PassScore      float64                `protobuf:"fixed64,4,opt,name=pass_score,json=passScore,proto3" json:"pass_score,omitempty"`                           // passing score for the scorecard
	ScoreType      commons.ScoreType      `protobuf:"varint,5,opt,name=score_type,json=scoreType,proto3,enum=api.commons.ScoreType" json:"score_type,omitempty"` // method of score calculation
	EvaluationType commons.EvaluationType ``                                                                                                                     // method of evaluation (i.e. manual, auto)
	/* 136-byte string literal not displayed */
	AllowFeedback bool                   `protobuf:"varint,7,opt,name=allow_feedback,json=allowFeedback,proto3" json:"allow_feedback,omitempty"` // agent feedback allowed
	State         commons.ScorecardState `protobuf:"varint,8,opt,name=state,proto3,enum=api.commons.ScorecardState" json:"state,omitempty"`      // state of the scorecard (i.e. draft, ready, in_use)
	UpdateMask    *fieldmaskpb.FieldMask `protobuf:"bytes,9,opt,name=update_mask,json=updateMask,proto3" json:"update_mask,omitempty"`           // field mask of updated fields
	Scorecard     *commons.Scorecard     `protobuf:"bytes,10,opt,name=scorecard,proto3" json:"scorecard,omitempty"`                              // scorecard updated
	// contains filtered or unexported fields
}

ScorecardsUpdateScorecardEvent is event when a scorecard library scorecard is updated

func (*ScorecardsUpdateScorecardEvent) Descriptor deprecated 

func (*ScorecardsUpdateScorecardEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsUpdateScorecardEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsUpdateScorecardEvent) GetAllowFeedback 

func (x *ScorecardsUpdateScorecardEvent) GetAllowFeedback() bool

func (*ScorecardsUpdateScorecardEvent) GetDescription 

func (x *ScorecardsUpdateScorecardEvent) GetDescription() string

func (*ScorecardsUpdateScorecardEvent) GetEvaluationType 

func (x *ScorecardsUpdateScorecardEvent) GetEvaluationType() commons.EvaluationType

func (*ScorecardsUpdateScorecardEvent) GetPassScore 

func (x *ScorecardsUpdateScorecardEvent) GetPassScore() float64

func (*ScorecardsUpdateScorecardEvent) GetScoreType 

func (x *ScorecardsUpdateScorecardEvent) GetScoreType() commons.ScoreType

func (*ScorecardsUpdateScorecardEvent) GetScorecard 

func (x *ScorecardsUpdateScorecardEvent) GetScorecard() *commons.Scorecard

func (*ScorecardsUpdateScorecardEvent) GetState 

func (x *ScorecardsUpdateScorecardEvent) GetState() commons.ScorecardState

func (*ScorecardsUpdateScorecardEvent) GetTitle 

func (x *ScorecardsUpdateScorecardEvent) GetTitle() string

func (*ScorecardsUpdateScorecardEvent) GetUpdateMask 

func (x *ScorecardsUpdateScorecardEvent) GetUpdateMask() *fieldmaskpb.FieldMask

func (*ScorecardsUpdateScorecardEvent) GetUserId 

func (x *ScorecardsUpdateScorecardEvent) GetUserId() string

func (*ScorecardsUpdateScorecardEvent) ProtoMessage 

func (*ScorecardsUpdateScorecardEvent) ProtoMessage()

func (*ScorecardsUpdateScorecardEvent) ProtoReflect 

func (x *ScorecardsUpdateScorecardEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsUpdateScorecardEvent) Reset 

func (x *ScorecardsUpdateScorecardEvent) Reset()

func (*ScorecardsUpdateScorecardEvent) String 

func (x *ScorecardsUpdateScorecardEvent) String() string

type ScorecardsUpdateScorecardQuestionEvent 

type ScorecardsUpdateScorecardQuestionEvent struct {
	UserId            string                     `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`                                  // unique id of tcn user triggering event
	Question          string                     `protobuf:"bytes,2,opt,name=question,proto3" json:"question,omitempty"`                                            // question to display
	Description       string                     `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                                      // optional; additional info about question
	AllowSkip         bool                       `protobuf:"varint,4,opt,name=allow_skip,json=allowSkip,proto3" json:"allow_skip,omitempty"`                        // question can be excluded from scoring (allow n/a)
	MaxPoints         int64                      `protobuf:"varint,5,opt,name=max_points,json=maxPoints,proto3" json:"max_points,omitempty"`                        // max points allowed for scorecard question
	AllowMultiSelect  bool                       `protobuf:"varint,6,opt,name=allow_multi_select,json=allowMultiSelect,proto3" json:"allow_multi_select,omitempty"` // allow multiple selections for scorecard question
	SortOrder         int32                      `protobuf:"varint,7,opt,name=sort_order,json=sortOrder,proto3" json:"sort_order,omitempty"`                        // order number of scorecard question
	UpdateMask        *fieldmaskpb.FieldMask     `protobuf:"bytes,8,opt,name=update_mask,json=updateMask,proto3" json:"update_mask,omitempty"`                      // field mask of updated fields
	ScorecardQuestion *commons.ScorecardQuestion `protobuf:"bytes,9,opt,name=scorecard_question,json=scorecardQuestion,proto3" json:"scorecard_question,omitempty"` // scorecard question updated
	// contains filtered or unexported fields
}

ScorecardsUpdateScorecardQuestionEvent is event when a scorecard question library scorecard question is updated

func (*ScorecardsUpdateScorecardQuestionEvent) Descriptor deprecated 

func (*ScorecardsUpdateScorecardQuestionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsUpdateScorecardQuestionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsUpdateScorecardQuestionEvent) GetAllowMultiSelect 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetAllowMultiSelect() bool

func (*ScorecardsUpdateScorecardQuestionEvent) GetAllowSkip 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetAllowSkip() bool

func (*ScorecardsUpdateScorecardQuestionEvent) GetDescription 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetDescription() string

func (*ScorecardsUpdateScorecardQuestionEvent) GetMaxPoints 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetMaxPoints() int64

func (*ScorecardsUpdateScorecardQuestionEvent) GetQuestion 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetQuestion() string

func (*ScorecardsUpdateScorecardQuestionEvent) GetScorecardQuestion 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetScorecardQuestion() *commons.ScorecardQuestion

func (*ScorecardsUpdateScorecardQuestionEvent) GetSortOrder 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetSortOrder() int32

func (*ScorecardsUpdateScorecardQuestionEvent) GetUpdateMask 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetUpdateMask() *fieldmaskpb.FieldMask

func (*ScorecardsUpdateScorecardQuestionEvent) GetUserId 

func (x *ScorecardsUpdateScorecardQuestionEvent) GetUserId() string

func (*ScorecardsUpdateScorecardQuestionEvent) ProtoMessage 

func (*ScorecardsUpdateScorecardQuestionEvent) ProtoMessage()

func (*ScorecardsUpdateScorecardQuestionEvent) ProtoReflect 

func (x *ScorecardsUpdateScorecardQuestionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsUpdateScorecardQuestionEvent) Reset 

func (x *ScorecardsUpdateScorecardQuestionEvent) Reset()

func (*ScorecardsUpdateScorecardQuestionEvent) String 

func (x *ScorecardsUpdateScorecardQuestionEvent) String() string

type ScorecardsUpdateSectionEvent 

type ScorecardsUpdateSectionEvent struct {
	UserId      string                 `protobuf:"bytes,1,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`             // unique id of tcn user triggering event
	Title       string                 `protobuf:"bytes,2,opt,name=title,proto3" json:"title,omitempty"`                             // section title or name
	Description string                 `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`                 // extra context about the section
	Weight      uint32                 `protobuf:"varint,4,opt,name=weight,proto3" json:"weight,omitempty"`                          // used for scorecards with weighted scoring
	SortOrder   int32                  `protobuf:"varint,5,opt,name=sort_order,json=sortOrder,proto3" json:"sort_order,omitempty"`   // order number of section
	UpdateMask  *fieldmaskpb.FieldMask `protobuf:"bytes,6,opt,name=update_mask,json=updateMask,proto3" json:"update_mask,omitempty"` // field mask of updated fields
	Section     *commons.Section       `protobuf:"bytes,7,opt,name=section,proto3" json:"section,omitempty"`                         // section updated
	// contains filtered or unexported fields
}

ScorecardsUpdateSectionEvent is event when a section library section is updated

func (*ScorecardsUpdateSectionEvent) Descriptor deprecated 

func (*ScorecardsUpdateSectionEvent) Descriptor() ([]byte, []int)

Deprecated: Use ScorecardsUpdateSectionEvent.ProtoReflect.Descriptor instead.

func (*ScorecardsUpdateSectionEvent) GetDescription 

func (x *ScorecardsUpdateSectionEvent) GetDescription() string

func (*ScorecardsUpdateSectionEvent) GetSection 

func (x *ScorecardsUpdateSectionEvent) GetSection() *commons.Section

func (*ScorecardsUpdateSectionEvent) GetSortOrder 

func (x *ScorecardsUpdateSectionEvent) GetSortOrder() int32

func (*ScorecardsUpdateSectionEvent) GetTitle 

func (x *ScorecardsUpdateSectionEvent) GetTitle() string

func (*ScorecardsUpdateSectionEvent) GetUpdateMask 

func (x *ScorecardsUpdateSectionEvent) GetUpdateMask() *fieldmaskpb.FieldMask

func (*ScorecardsUpdateSectionEvent) GetUserId 

func (x *ScorecardsUpdateSectionEvent) GetUserId() string

func (*ScorecardsUpdateSectionEvent) GetWeight 

func (x *ScorecardsUpdateSectionEvent) GetWeight() uint32

func (*ScorecardsUpdateSectionEvent) ProtoMessage 

func (*ScorecardsUpdateSectionEvent) ProtoMessage()

func (*ScorecardsUpdateSectionEvent) ProtoReflect 

func (x *ScorecardsUpdateSectionEvent) ProtoReflect() protoreflect.Message

func (*ScorecardsUpdateSectionEvent) Reset 

func (x *ScorecardsUpdateSectionEvent) Reset()

func (*ScorecardsUpdateSectionEvent) String 

func (x *ScorecardsUpdateSectionEvent) String() string

type TicketEvent 

type TicketEvent struct {
	Editticket  *commons.EditTicket `protobuf:"bytes,1,opt,name=editticket,proto3" json:"editticket,omitempty"` // update ticket
	CreatedById string              `protobuf:"bytes,2,opt,name=created_by_id,json=createdById,proto3" json:"created_by_id,omitempty"`
	// contains filtered or unexported fields
}

func (*TicketEvent) Descriptor deprecated 

func (*TicketEvent) Descriptor() ([]byte, []int)

Deprecated: Use TicketEvent.ProtoReflect.Descriptor instead.

func (*TicketEvent) GetCreatedById 

func (x *TicketEvent) GetCreatedById() string

func (*TicketEvent) GetEditticket 

func (x *TicketEvent) GetEditticket() *commons.EditTicket

func (*TicketEvent) ProtoMessage 

func (*TicketEvent) ProtoMessage()

func (*TicketEvent) ProtoReflect 

func (x *TicketEvent) ProtoReflect() protoreflect.Message

func (*TicketEvent) Reset 

func (x *TicketEvent) Reset()

func (*TicketEvent) String 

func (x *TicketEvent) String() string

type VanaBillingReportEvent 

type VanaBillingReportEvent struct {

	// Required. Report data start time.
	StartTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=start_time,json=startTime,proto3" json:"start_time,omitempty"`
	// Required. Report data end time.
	EndTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// Required. Report download url.
	Url string `protobuf:"bytes,3,opt,name=url,proto3" json:"url,omitempty"`
	// contains filtered or unexported fields
}

VanaBillingReportEvent represents a billing report in voice analytics. It gives a csv to a billing report of transcripts that occured that billing period.

func (*VanaBillingReportEvent) Descriptor deprecated 

func (*VanaBillingReportEvent) Descriptor() ([]byte, []int)

Deprecated: Use VanaBillingReportEvent.ProtoReflect.Descriptor instead.

func (*VanaBillingReportEvent) GetEndTime 

func (x *VanaBillingReportEvent) GetEndTime() *timestamppb.Timestamp

func (*VanaBillingReportEvent) GetStartTime 

func (x *VanaBillingReportEvent) GetStartTime() *timestamppb.Timestamp

func (*VanaBillingReportEvent) GetUrl 

func (x *VanaBillingReportEvent) GetUrl() string

func (*VanaBillingReportEvent) ProtoMessage 

func (*VanaBillingReportEvent) ProtoMessage()

func (*VanaBillingReportEvent) ProtoReflect 

func (x *VanaBillingReportEvent) ProtoReflect() protoreflect.Message

func (*VanaBillingReportEvent) Reset 

func (x *VanaBillingReportEvent) Reset()

func (*VanaBillingReportEvent) String 

func (x *VanaBillingReportEvent) String() string

type VanaFlagEvent 

type VanaFlagEvent struct {

	// Required. User is not allowed to see flag sid.
	FlagName string `protobuf:"bytes,1,opt,name=flag_name,json=flagName,proto3" json:"flag_name,omitempty"`
	// Required. Used for matching user notification settings.
	FlagSid int64 `protobuf:"varint,2,opt,name=flag_sid,json=flagSid,proto3" json:"flag_sid,omitempty"`
	// Required. Link to voice analytics page that shows reported transcripts.
	Url string `protobuf:"bytes,3,opt,name=url,proto3" json:"url,omitempty"`
	// Required. Number of transcripts that were flagged.
	NumTranscripts int64 `protobuf:"varint,4,opt,name=num_transcripts,json=numTranscripts,proto3" json:"num_transcripts,omitempty"`
	// Required. Flag priority.
	Priority int32 `protobuf:"varint,5,opt,name=priority,proto3" json:"priority,omitempty"`
	// contains filtered or unexported fields
}

VanaFlagEvent represents a flag occurrence in voice analytics. It summarizes a set of transcripts flagged over an interval.

func (*VanaFlagEvent) Descriptor deprecated 

func (*VanaFlagEvent) Descriptor() ([]byte, []int)

Deprecated: Use VanaFlagEvent.ProtoReflect.Descriptor instead.

func (*VanaFlagEvent) GetFlagName 

func (x *VanaFlagEvent) GetFlagName() string

func (*VanaFlagEvent) GetFlagSid 

func (x *VanaFlagEvent) GetFlagSid() int64

func (*VanaFlagEvent) GetNumTranscripts 

func (x *VanaFlagEvent) GetNumTranscripts() int64

func (*VanaFlagEvent) GetPriority 

func (x *VanaFlagEvent) GetPriority() int32

func (*VanaFlagEvent) GetUrl 

func (x *VanaFlagEvent) GetUrl() string

func (*VanaFlagEvent) ProtoMessage 

func (*VanaFlagEvent) ProtoMessage()

func (*VanaFlagEvent) ProtoReflect 

func (x *VanaFlagEvent) ProtoReflect() protoreflect.Message

func (*VanaFlagEvent) Reset 

func (x *VanaFlagEvent) Reset()

func (*VanaFlagEvent) String 

func (x *VanaFlagEvent) String() string

type VanaFlagReviewEvent 

type VanaFlagReviewEvent struct {

	// Required. User is not allowed to see flag sid.
	FlagName string `protobuf:"bytes,1,opt,name=flag_name,json=flagName,proto3" json:"flag_name,omitempty"`
	// Required. Used for matching user notification settings.
	FlagSid int64 `protobuf:"varint,2,opt,name=flag_sid,json=flagSid,proto3" json:"flag_sid,omitempty"`
	// Required. Link to voice analytics page that shows reported transcripts.
	Url string `protobuf:"bytes,3,opt,name=url,proto3" json:"url,omitempty"`
	// Required. Number of transcripts that were flagged.
	NumTranscripts int64 `protobuf:"varint,4,opt,name=num_transcripts,json=numTranscripts,proto3" json:"num_transcripts,omitempty"`
	// Required. Flag priority.
	Priority int32 `protobuf:"varint,5,opt,name=priority,proto3" json:"priority,omitempty"`
	// contains filtered or unexported fields
}

VanaFlagReviewEvent represents a flag that needs review in voice analytics. It summarizes a set of transcripts that need review.

func (*VanaFlagReviewEvent) Descriptor deprecated 

func (*VanaFlagReviewEvent) Descriptor() ([]byte, []int)

Deprecated: Use VanaFlagReviewEvent.ProtoReflect.Descriptor instead.

func (*VanaFlagReviewEvent) GetFlagName 

func (x *VanaFlagReviewEvent) GetFlagName() string

func (*VanaFlagReviewEvent) GetFlagSid 

func (x *VanaFlagReviewEvent) GetFlagSid() int64

func (*VanaFlagReviewEvent) GetNumTranscripts 

func (x *VanaFlagReviewEvent) GetNumTranscripts() int64

func (*VanaFlagReviewEvent) GetPriority 

func (x *VanaFlagReviewEvent) GetPriority() int32

func (*VanaFlagReviewEvent) GetUrl 

func (x *VanaFlagReviewEvent) GetUrl() string

func (*VanaFlagReviewEvent) ProtoMessage 

func (*VanaFlagReviewEvent) ProtoMessage()

func (*VanaFlagReviewEvent) ProtoReflect 

func (x *VanaFlagReviewEvent) ProtoReflect() protoreflect.Message

func (*VanaFlagReviewEvent) Reset 

func (x *VanaFlagReviewEvent) Reset()

func (*VanaFlagReviewEvent) String 

func (x *VanaFlagReviewEvent) String() string

type VanaFlagSummaryEvent 

type VanaFlagSummaryEvent struct {

	// Required. Report data start time.
	StartTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=start_time,json=startTime,proto3" json:"start_time,omitempty"`
	// Required. Report data end time.
	EndTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// Required. Flag Summaries
	FlagSummaries []*VanaFlagSummaryEvent_FlagSummary `protobuf:"bytes,3,rep,name=flag_summaries,json=flagSummaries,proto3" json:"flag_summaries,omitempty"`
	// contains filtered or unexported fields
}

VanaFlagSummaryEvent is the summary of the flagging process. It shows what transcripts were flagged.

func (*VanaFlagSummaryEvent) Descriptor deprecated 

func (*VanaFlagSummaryEvent) Descriptor() ([]byte, []int)

Deprecated: Use VanaFlagSummaryEvent.ProtoReflect.Descriptor instead.

func (*VanaFlagSummaryEvent) GetEndTime 

func (x *VanaFlagSummaryEvent) GetEndTime() *timestamppb.Timestamp

func (*VanaFlagSummaryEvent) GetFlagSummaries 

func (x *VanaFlagSummaryEvent) GetFlagSummaries() []*VanaFlagSummaryEvent_FlagSummary

func (*VanaFlagSummaryEvent) GetStartTime 

func (x *VanaFlagSummaryEvent) GetStartTime() *timestamppb.Timestamp

func (*VanaFlagSummaryEvent) ProtoMessage 

func (*VanaFlagSummaryEvent) ProtoMessage()

func (*VanaFlagSummaryEvent) ProtoReflect 

func (x *VanaFlagSummaryEvent) ProtoReflect() protoreflect.Message

func (*VanaFlagSummaryEvent) Reset 

func (x *VanaFlagSummaryEvent) Reset()

func (*VanaFlagSummaryEvent) String 

func (x *VanaFlagSummaryEvent) String() string

type VanaFlagSummaryEvent_FlagSummary 

type VanaFlagSummaryEvent_FlagSummary struct {
	TranscriptSid int64   `protobuf:"varint,1,opt,name=transcript_sid,json=transcriptSid,proto3" json:"transcript_sid,omitempty"`
	FlagSids      []int64 `protobuf:"varint,2,rep,packed,name=flag_sids,json=flagSids,proto3" json:"flag_sids,omitempty"`
	// contains filtered or unexported fields
}

FlagSummary is an overview of the flags in the transcript.

func (*VanaFlagSummaryEvent_FlagSummary) Descriptor deprecated 

func (*VanaFlagSummaryEvent_FlagSummary) Descriptor() ([]byte, []int)

Deprecated: Use VanaFlagSummaryEvent_FlagSummary.ProtoReflect.Descriptor instead.

func (*VanaFlagSummaryEvent_FlagSummary) GetFlagSids 

func (x *VanaFlagSummaryEvent_FlagSummary) GetFlagSids() []int64

func (*VanaFlagSummaryEvent_FlagSummary) GetTranscriptSid 

func (x *VanaFlagSummaryEvent_FlagSummary) GetTranscriptSid() int64

func (*VanaFlagSummaryEvent_FlagSummary) ProtoMessage 

func (*VanaFlagSummaryEvent_FlagSummary) ProtoMessage()

func (*VanaFlagSummaryEvent_FlagSummary) ProtoReflect 

func (x *VanaFlagSummaryEvent_FlagSummary) ProtoReflect() protoreflect.Message

func (*VanaFlagSummaryEvent_FlagSummary) Reset 

func (x *VanaFlagSummaryEvent_FlagSummary) Reset()

func (*VanaFlagSummaryEvent_FlagSummary) String 

func (x *VanaFlagSummaryEvent_FlagSummary) String() string

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