connect

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 Go to latest Published: Jun 4, 2018 License: Apache-2.0 Imports: 6 Imported by: 0

Documentation

Overview

Package connect provides the client and types for making API requests to Amazon Connect Service.

The Amazon Connect API Reference provides descriptions, syntax, and usage examples for each of the Amazon Connect actions, data types, parameters, and errors. Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.

See https://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08 for more information on this service.

See connect package documentation for more information. https://docs.aws.amazon.com/sdk-for-go/api/service/connect/

Using the Client

To contact Amazon Connect Service with the SDK use the New function to create a new service client. With that client you can make API requests to the service. These clients are safe to use concurrently.

See the SDK's documentation for more information on how to use the SDK. https://docs.aws.amazon.com/sdk-for-go/api/

See aws.Config documentation for more information on configuring SDK clients. https://docs.aws.amazon.com/sdk-for-go/api/aws/#Config

See the Amazon Connect Service client Connect for more information on creating client for this service. https://docs.aws.amazon.com/sdk-for-go/api/service/connect/#New

Index

Constants

View Source 
const (

	// ErrCodeContactNotFoundException for service response error code
	// "ContactNotFoundException".
	//
	// The contact with the specified ID is not active or does not exist.
	ErrCodeContactNotFoundException = "ContactNotFoundException"

	// ErrCodeDestinationNotAllowedException for service response error code
	// "DestinationNotAllowedException".
	//
	// Outbound calls to the destination number are not allowed for your instance.
	// You can request that the country be included in the allowed countries for
	// your instance by submitting a Service Limit Increase (https://console.aws.amazon.com/support/v1#/case/create?issueType=service-limit-increase).
	ErrCodeDestinationNotAllowedException = "DestinationNotAllowedException"

	// ErrCodeInternalServiceException for service response error code
	// "InternalServiceException".
	//
	// Request processing failed due to an error or failure with the service.
	ErrCodeInternalServiceException = "InternalServiceException"

	// ErrCodeInvalidParameterException for service response error code
	// "InvalidParameterException".
	//
	// One or more of the parameters provided to the operation are not valid.
	ErrCodeInvalidParameterException = "InvalidParameterException"

	// ErrCodeInvalidRequestException for service response error code
	// "InvalidRequestException".
	//
	// The request is not valid.
	ErrCodeInvalidRequestException = "InvalidRequestException"

	// ErrCodeLimitExceededException for service response error code
	// "LimitExceededException".
	//
	// The limit exceeded the maximum allowed active calls in a queue.
	ErrCodeLimitExceededException = "LimitExceededException"

	// ErrCodeOutboundContactNotPermittedException for service response error code
	// "OutboundContactNotPermittedException".
	//
	// The contact is not permitted because outbound calling is not enabled for
	// the instance.
	ErrCodeOutboundContactNotPermittedException = "OutboundContactNotPermittedException"

	// ErrCodeResourceNotFoundException for service response error code
	// "ResourceNotFoundException".
	//
	// The specified resource was not found.
	ErrCodeResourceNotFoundException = "ResourceNotFoundException"
)
View Source 
const (
	ServiceName = "connect"   // Service endpoint prefix API calls made to.
	EndpointsID = ServiceName // Service ID for Regions and Endpoints metadata.
	ServiceID   = "Connect"   // ServiceID is a unique identifer of a specific service
)

Service information constants

Variables

This section is empty.

Functions

This section is empty.

Types

type Connect 

type Connect struct {
	*client.Client
}

Connect provides the API operation methods for making requests to Amazon Connect Service. See this package's package overview docs for details on the service.

Connect methods are safe to use concurrently. It is not safe to modify mutate any of the struct's properties though.

func New 

func New(p client.ConfigProvider, cfgs ...*aws.Config) *Connect

New creates a new instance of the Connect client with a session. If additional configuration is needed for the client instance use the optional aws.Config parameter to add your extra config.

Example: 

// Create a Connect client from just a session.
svc := connect.New(mySession)

// Create a Connect client with additional configuration
svc := connect.New(mySession, aws.NewConfig().WithRegion("us-west-2"))

func (*Connect) StartOutboundVoiceContact 

func (c *Connect) StartOutboundVoiceContact(input *StartOutboundVoiceContactInput) (*StartOutboundVoiceContactOutput, error)

StartOutboundVoiceContact API operation for Amazon Connect Service.

The StartOutboundVoiceContact operation initiates a contact flow to place an outbound call to a customer.

There is a throttling limit placed on usage of the API that includes a RateLimit of 2 per second, and a BurstLimit of 5 per second.

If you are using an IAM account, it must have permissions to the connect:StartOutboundVoiceContact action.

Returns awserr.Error for service API and SDK errors. Use runtime type assertions with awserr.Error's Code and Message methods to get detailed information about the error.

See the AWS API reference guide for Amazon Connect Service's API operation StartOutboundVoiceContact for usage and error information.

Returned Error Codes:

  • ErrCodeInvalidRequestException "InvalidRequestException" The request is not valid.

  • ErrCodeInvalidParameterException "InvalidParameterException" One or more of the parameters provided to the operation are not valid.

  • ErrCodeResourceNotFoundException "ResourceNotFoundException" The specified resource was not found.

  • ErrCodeInternalServiceException "InternalServiceException" Request processing failed due to an error or failure with the service.

  • ErrCodeLimitExceededException "LimitExceededException" The limit exceeded the maximum allowed active calls in a queue.

  • ErrCodeDestinationNotAllowedException "DestinationNotAllowedException" Outbound calls to the destination number are not allowed for your instance. You can request that the country be included in the allowed countries for your instance by submitting a Service Limit Increase (https://console.aws.amazon.com/support/v1#/case/create?issueType=service-limit-increase).

  • ErrCodeOutboundContactNotPermittedException "OutboundContactNotPermittedException" The contact is not permitted because outbound calling is not enabled for the instance.

See also, https://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundVoiceContact

func (*Connect) StartOutboundVoiceContactRequest 

func (c *Connect) StartOutboundVoiceContactRequest(input *StartOutboundVoiceContactInput) (req *request.Request, output *StartOutboundVoiceContactOutput)

StartOutboundVoiceContactRequest generates a "aws/request.Request" representing the client's request for the StartOutboundVoiceContact operation. The "output" return value will be populated with the request's response once the request completes successfuly.

Use "Send" method on the returned Request to send the API call to the service. the "output" return value is not valid until after Send returns without error.

See StartOutboundVoiceContact for more information on using the StartOutboundVoiceContact API call, and error handling.

This method is useful when you want to inject custom logic or configuration into the SDK's request lifecycle. Such as custom headers, or retry logic. 

// Example sending a request using the StartOutboundVoiceContactRequest method.
req, resp := client.StartOutboundVoiceContactRequest(params)

err := req.Send()
if err == nil { // resp is now filled
    fmt.Println(resp)
}

See also, https://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundVoiceContact

func (*Connect) StartOutboundVoiceContactWithContext 

func (c *Connect) StartOutboundVoiceContactWithContext(ctx aws.Context, input *StartOutboundVoiceContactInput, opts ...request.Option) (*StartOutboundVoiceContactOutput, error)

StartOutboundVoiceContactWithContext is the same as StartOutboundVoiceContact with the addition of the ability to pass a context and additional request options.

See StartOutboundVoiceContact for details on how to use this API operation.

The context must be non-nil and will be used for request cancellation. If the context is nil a panic will occur. In the future the SDK may create sub-contexts for http.Requests. See https://golang.org/pkg/context/ for more information on using Contexts.

func (*Connect) StopContact 

func (c *Connect) StopContact(input *StopContactInput) (*StopContactOutput, error)

StopContact API operation for Amazon Connect Service.

Ends the contact initiated by the StartOutboundVoiceContact operation.

If you are using an IAM account, it must have permissions to the connect:StopContact operation.

Returns awserr.Error for service API and SDK errors. Use runtime type assertions with awserr.Error's Code and Message methods to get detailed information about the error.

See the AWS API reference guide for Amazon Connect Service's API operation StopContact for usage and error information.

Returned Error Codes:

  • ErrCodeInvalidRequestException "InvalidRequestException" The request is not valid.

  • ErrCodeContactNotFoundException "ContactNotFoundException" The contact with the specified ID is not active or does not exist.

  • ErrCodeInvalidParameterException "InvalidParameterException" One or more of the parameters provided to the operation are not valid.

  • ErrCodeResourceNotFoundException "ResourceNotFoundException" The specified resource was not found.

  • ErrCodeInternalServiceException "InternalServiceException" Request processing failed due to an error or failure with the service.

See also, https://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContact

func (*Connect) StopContactRequest 

func (c *Connect) StopContactRequest(input *StopContactInput) (req *request.Request, output *StopContactOutput)

StopContactRequest generates a "aws/request.Request" representing the client's request for the StopContact operation. The "output" return value will be populated with the request's response once the request completes successfuly.

Use "Send" method on the returned Request to send the API call to the service. the "output" return value is not valid until after Send returns without error.

See StopContact for more information on using the StopContact API call, and error handling.

This method is useful when you want to inject custom logic or configuration into the SDK's request lifecycle. Such as custom headers, or retry logic. 

// Example sending a request using the StopContactRequest method.
req, resp := client.StopContactRequest(params)

err := req.Send()
if err == nil { // resp is now filled
    fmt.Println(resp)
}

See also, https://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContact

func (*Connect) StopContactWithContext 

func (c *Connect) StopContactWithContext(ctx aws.Context, input *StopContactInput, opts ...request.Option) (*StopContactOutput, error)

StopContactWithContext is the same as StopContact with the addition of the ability to pass a context and additional request options.

See StopContact for details on how to use this API operation.

The context must be non-nil and will be used for request cancellation. If the context is nil a panic will occur. In the future the SDK may create sub-contexts for http.Requests. See https://golang.org/pkg/context/ for more information on using Contexts.

type StartOutboundVoiceContactInput 

type StartOutboundVoiceContactInput struct {

	// Specify a custom key-value pair using an attribute map. The attributes are
	// standard Amazon Connect attributes, and can be accessed in contact flows
	// just like any other contact attributes.
	//
	// There can be up to 32,768 UTF-8 bytes across all key-value pairs. Attribute
	// keys can include only alphanumeric, dash, and underscore characters.
	//
	// For example, to play a greeting when the customer answers the call, you can
	// pass the customer name in attributes similar to the following:
	Attributes map[string]*string `type:"map"`

	// A unique, case-sensitive identifier that you provide to ensure the idempotency
	// of the request. The token is valid for 7 days after creation. If a contact
	// is already started, the contact ID is returned. If the contact is disconnected,
	// a new contact is started.
	ClientToken *string `type:"string" idempotencyToken:"true"`

	// The identifier for the contact flow to execute for the outbound call. This
	// is a GUID value only. Amazon Resource Name (ARN) values are not supported.
	//
	// To find the ContactFlowId, open the contact flow to use in the Amazon Connect
	// contact flow designer. The ID for the contact flow is displayed in the address
	// bar as part of the URL. For example, an address displayed when you open a
	// contact flow is similar to the following: https://myconnectinstance.awsapps.com/connect/contact-flows/edit?id=arn:aws:connect:us-east-1:361814831152:instance/2fb42df9-78a2-4b99-b484-f5cf80dc300c/contact-flow/b0b8f2dd-ed1b-4c44-af36-ce189a178181.
	// At the end of the URL, you see contact-flow/b0b8f2dd-ed1b-4c44-af36-ce189a178181.
	// The ContactFlowID for this contact flow is b0b8f2dd-ed1b-4c44-af36-ce189a178181.
	// Make sure to include only the GUID after the "contact-flow/" in your requests.
	//
	// ContactFlowId is a required field
	ContactFlowId *string `type:"string" required:"true"`

	// The phone number, in E.164 format, of the customer to call with the outbound
	// contact.
	//
	// DestinationPhoneNumber is a required field
	DestinationPhoneNumber *string `type:"string" required:"true"`

	// The identifier for your Amazon Connect instance. To find the InstanceId value
	// for your Amazon Connect instance, open the Amazon Connect console (https://console.aws.amazon.com/connect/).
	// Select the instance alias of the instance and view the instance ID in the
	// Overview section. For example, the instance ID is the set of characters at
	// the end of the instance ARN, after "instance/", such as 10a4c4eb-f57e-4d4c-b602-bf39176ced07.
	//
	// InstanceId is a required field
	InstanceId *string `type:"string" required:"true"`

	// The queue to which to add the call. If you specify a queue, the phone displayed
	// for caller ID is the phone number defined for the queue. If you do not specify
	// a queue, the queue used is the queue defined in the contact flow specified
	// by ContactFlowId.
	//
	// To find the QueueId, open the queue to use in the Amazon Connect queue editor.
	// The ID for the queue is displayed in the address bar as part of the URL.
	// For example, the QueueId value is the set of characters at the end of the
	// URL, after "queue/", such as aeg40574-2d01-51c3-73d6-bf8624d2168c.
	QueueId *string `type:"string"`

	// The phone number, in E.164 format, associated with your Amazon Connect instance
	// to use to place the outbound call.
	SourcePhoneNumber *string `type:"string"`
	// contains filtered or unexported fields
}

func (StartOutboundVoiceContactInput) GoString 

func (s StartOutboundVoiceContactInput) GoString() string

GoString returns the string representation

func (*StartOutboundVoiceContactInput) SetAttributes 

func (s *StartOutboundVoiceContactInput) SetAttributes(v map[string]*string) *StartOutboundVoiceContactInput

SetAttributes sets the Attributes field's value.

func (*StartOutboundVoiceContactInput) SetClientToken 

func (s *StartOutboundVoiceContactInput) SetClientToken(v string) *StartOutboundVoiceContactInput

SetClientToken sets the ClientToken field's value.

func (*StartOutboundVoiceContactInput) SetContactFlowId 

func (s *StartOutboundVoiceContactInput) SetContactFlowId(v string) *StartOutboundVoiceContactInput

SetContactFlowId sets the ContactFlowId field's value.

func (*StartOutboundVoiceContactInput) SetDestinationPhoneNumber 

func (s *StartOutboundVoiceContactInput) SetDestinationPhoneNumber(v string) *StartOutboundVoiceContactInput

SetDestinationPhoneNumber sets the DestinationPhoneNumber field's value.

func (*StartOutboundVoiceContactInput) SetInstanceId 

func (s *StartOutboundVoiceContactInput) SetInstanceId(v string) *StartOutboundVoiceContactInput

SetInstanceId sets the InstanceId field's value.

func (*StartOutboundVoiceContactInput) SetQueueId 

func (s *StartOutboundVoiceContactInput) SetQueueId(v string) *StartOutboundVoiceContactInput

SetQueueId sets the QueueId field's value.

func (*StartOutboundVoiceContactInput) SetSourcePhoneNumber 

func (s *StartOutboundVoiceContactInput) SetSourcePhoneNumber(v string) *StartOutboundVoiceContactInput

SetSourcePhoneNumber sets the SourcePhoneNumber field's value.

func (StartOutboundVoiceContactInput) String 

func (s StartOutboundVoiceContactInput) String() string

String returns the string representation

func (*StartOutboundVoiceContactInput) Validate 

func (s *StartOutboundVoiceContactInput) Validate() error

Validate inspects the fields of the type to determine if they are valid.

type StartOutboundVoiceContactOutput 

type StartOutboundVoiceContactOutput struct {

	// The unique identifier of this contact within your Amazon Connect instance.
	ContactId *string `min:"1" type:"string"`
	// contains filtered or unexported fields
}

func (StartOutboundVoiceContactOutput) GoString 

func (s StartOutboundVoiceContactOutput) GoString() string

GoString returns the string representation

func (*StartOutboundVoiceContactOutput) SetContactId 

func (s *StartOutboundVoiceContactOutput) SetContactId(v string) *StartOutboundVoiceContactOutput

SetContactId sets the ContactId field's value.

func (StartOutboundVoiceContactOutput) String 

func (s StartOutboundVoiceContactOutput) String() string

String returns the string representation

type StopContactInput 

type StopContactInput struct {

	// The unique identifier of the contact to end. This is the ContactId value
	// returned from the StartOutboundVoiceContact operation.
	//
	// ContactId is a required field
	ContactId *string `min:"1" type:"string" required:"true"`

	// The identifier of the Amazon Connect instance in which the contact is active.
	//
	// InstanceId is a required field
	InstanceId *string `type:"string" required:"true"`
	// contains filtered or unexported fields
}

func (StopContactInput) GoString 

func (s StopContactInput) GoString() string

GoString returns the string representation

func (*StopContactInput) SetContactId 

func (s *StopContactInput) SetContactId(v string) *StopContactInput

SetContactId sets the ContactId field's value.

func (*StopContactInput) SetInstanceId 

func (s *StopContactInput) SetInstanceId(v string) *StopContactInput

SetInstanceId sets the InstanceId field's value.

func (StopContactInput) String 

func (s StopContactInput) String() string

String returns the string representation

func (*StopContactInput) Validate 

func (s *StopContactInput) Validate() error

Validate inspects the fields of the type to determine if they are valid.

type StopContactOutput 

type StopContactOutput struct {
	// contains filtered or unexported fields
}

func (StopContactOutput) GoString 

func (s StopContactOutput) GoString() string

GoString returns the string representation

func (StopContactOutput) String 

func (s StopContactOutput) String() string

String returns the string representation

Source Files

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Directories

Path Synopsis
Package connectiface provides an interface to enable mocking the Amazon Connect Service service client for testing your code.
 Package connectiface provides an interface to enable mocking the Amazon Connect Service service client for testing your code.

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