triggers

package
v0.144.3 Latest Latest
Warning

This package is not in the latest version of its module.

 Go to latest Published: Dec 17, 2021 License: AGPL-3.0 Imports: 15 Imported by: 13

Documentation

Index

Constants

View Source 
const TypeCampaign string = "campaign"

TypeCampaign is the type for sessions triggered by campaign events

View Source 
const TypeChannel string = "channel"

TypeChannel is the type for sessions triggered by channel events

View Source 
const TypeFlowAction string = "flow_action"

TypeFlowAction is a constant for sessions triggered by flow actions in other sessions

View Source 
const TypeManual string = "manual"

TypeManual is the type for manually triggered sessions

View Source 
const TypeMsg string = "msg"

TypeMsg is the type for message triggered sessions

View Source 
const TypeTicket string = "ticket"

TypeTicket is the type for sessions triggered by ticket events

Variables

This section is empty.

Functions

func ReadTrigger 

func ReadTrigger(sessionAssets flows.SessionAssets, data json.RawMessage, missing assets.MissingCallback) (flows.Trigger, error)

ReadTrigger reads a trigger from the given JSON

func RegisteredTypes added in v0.59.0 

func RegisteredTypes() map[string]ReadFunc

RegisteredTypes gets the registered types of trigger

Types

type Builder added in v0.95.0 

type Builder struct {
	// contains filtered or unexported fields
}

Builder is a builder for triggers

func NewBuilder added in v0.95.0 

func NewBuilder(env envs.Environment, flow *assets.FlowReference, contact *flows.Contact) *Builder

NewBuilder creates a new trigger builder

func (*Builder) Campaign added in v0.95.0 

func (b *Builder) Campaign(campaign *CampaignReference, eventUUID CampaignEventUUID) *CampaignBuilder

Campaign returns a campaign trigger builder

func (*Builder) Channel added in v0.95.0 

func (b *Builder) Channel(channel *assets.ChannelReference, eventType ChannelEventType) *ChannelBuilder

Channel returns a channel trigger builder

func (*Builder) FlowAction added in v0.95.0 

func (b *Builder) FlowAction(history *flows.SessionHistory, runSummary json.RawMessage) *FlowActionBuilder

FlowAction returns a flow action trigger builder

func (*Builder) Manual added in v0.95.0 

func (b *Builder) Manual() *ManualBuilder

Manual returns a manual trigger builder

func (*Builder) Msg added in v0.95.0 

func (b *Builder) Msg(msg *flows.MsgIn) *MsgBuilder

Msg returns a msg trigger builder

func (*Builder) Ticket added in v0.120.0 

func (b *Builder) Ticket(ticket *flows.Ticket, eventType TicketEventType) *TicketBuilder

Ticket returns a ticket trigger builder

type CampaignBuilder added in v0.95.0 

type CampaignBuilder struct {
	// contains filtered or unexported fields
}

CampaignBuilder is a builder for campaign type triggers

func (*CampaignBuilder) Build added in v0.95.0 

func (b *CampaignBuilder) Build() *CampaignTrigger

Build builds the trigger

type CampaignEvent added in v0.12.2 

type CampaignEvent struct {
	UUID     CampaignEventUUID  `json:"uuid" validate:"required,uuid4"`
	Campaign *CampaignReference `json:"campaign" validate:"required,dive"`
}

CampaignEvent describes the specific event in the campaign that triggered the session

type CampaignEventUUID added in v0.95.0 

type CampaignEventUUID uuids.UUID

CampaignEventUUID is the type for campaign event UUIDs

type CampaignReference added in v0.24.0 

type CampaignReference struct {
	UUID CampaignUUID `json:"uuid" validate:"required,uuid4"`
	Name string       `json:"name" validate:"required"`
}

CampaignReference is a reference to the campaign that triggered the session

func NewCampaignReference added in v0.24.0 

func NewCampaignReference(uuid CampaignUUID, name string) *CampaignReference

NewCampaignReference creates a new campaign reference

type CampaignTrigger added in v0.12.2 

type CampaignTrigger struct {
	// contains filtered or unexported fields
}

CampaignTrigger is used when a session was triggered by a campaign event 

{
  "type": "campaign",
  "flow": {"uuid": "50c3706e-fedb-42c0-8eab-dda3335714b7", "name": "Registration"},
  "contact": {
    "uuid": "9f7ede93-4b16-4692-80ad-b7dc54a1cd81",
    "name": "Bob",
    "created_on": "2018-01-01T12:00:00.000000Z"
  },
  "event": {
      "uuid": "34d16dbd-476d-4b77-bac3-9f3d597848cc",
      "campaign": {"uuid": "58e9b092-fe42-4173-876c-ff45a14a24fe", "name": "New Mothers"}
  },
  "triggered_on": "2000-01-01T00:00:00.000000000-00:00"
}

@trigger campaign

func (*CampaignTrigger) Batch added in v0.87.0 

func (t *CampaignTrigger) Batch() bool

func (*CampaignTrigger) Connection added in v0.25.0 

func (t *CampaignTrigger) Connection() *flows.Connection

func (*CampaignTrigger) Contact added in v0.12.2 

func (t *CampaignTrigger) Contact() *flows.Contact

func (*CampaignTrigger) Context added in v0.33.8 

func (t *CampaignTrigger) Context(env envs.Environment) map[string]types.XValue

Context returns the properties available in expressions 

type:text -> the type of trigger that started this session
params:any -> the parameters passed to the trigger
keyword:text -> the keyword match if this is a keyword trigger
user:user -> the user who started this session if this is a manual trigger
origin:text -> the origin of this session if this is a manual trigger
ticket:ticket -> the ticket if this is a ticket trigger

@context trigger

func (*CampaignTrigger) Environment added in v0.12.2 

func (t *CampaignTrigger) Environment() envs.Environment

func (*CampaignTrigger) Flow added in v0.12.2 

func (t *CampaignTrigger) Flow() *assets.FlowReference

func (*CampaignTrigger) History added in v0.96.0 

func (t *CampaignTrigger) History() *flows.SessionHistory

func (*CampaignTrigger) Initialize added in v0.20.0 

func (t *CampaignTrigger) Initialize(session flows.Session, logEvent flows.EventCallback) error

Initialize initializes the session

func (*CampaignTrigger) InitializeRun added in v0.20.0 

func (t *CampaignTrigger) InitializeRun(run flows.FlowRun, logEvent flows.EventCallback) error

InitializeRun performs additional initialization when we create our first run

func (*CampaignTrigger) MarshalJSON added in v0.12.2 

func (t *CampaignTrigger) MarshalJSON() ([]byte, error)

MarshalJSON marshals this trigger into JSON

func (*CampaignTrigger) Params added in v0.12.2 

func (t *CampaignTrigger) Params() *types.XObject

func (*CampaignTrigger) TriggeredOn added in v0.12.2 

func (t *CampaignTrigger) TriggeredOn() time.Time

func (*CampaignTrigger) Type added in v0.12.2 

func (t *CampaignTrigger) Type() string

Type returns the type of this trigger

type CampaignUUID added in v0.95.0 

type CampaignUUID uuids.UUID

CampaignUUID is the type for campaign UUIDs

type ChannelBuilder added in v0.95.0 

type ChannelBuilder struct {
	// contains filtered or unexported fields
}

ChannelBuilder is a builder for channel type triggers

func (*ChannelBuilder) Build added in v0.95.0 

func (b *ChannelBuilder) Build() *ChannelTrigger

Build builds the trigger

func (*ChannelBuilder) WithConnection added in v0.95.0 

func (b *ChannelBuilder) WithConnection(urn urns.URN) *ChannelBuilder

WithConnection sets the channel connection for the trigger

func (*ChannelBuilder) WithParams added in v0.95.0 

func (b *ChannelBuilder) WithParams(params *types.XObject) *ChannelBuilder

WithParams sets the params for the trigger

type ChannelEvent added in v0.22.0 

type ChannelEvent struct {
	Type    ChannelEventType         `json:"type" validate:"required"`
	Channel *assets.ChannelReference `json:"channel" validate:"required,dive"`
}

ChannelEvent describes the specific event on the channel that triggered the session

type ChannelEventType added in v0.24.0 

type ChannelEventType string

ChannelEventType is the type of event that occurred on the channel 

const (
	ChannelEventTypeIncomingCall    ChannelEventType = "incoming_call"
	ChannelEventTypeMissedCall      ChannelEventType = "missed_call"
	ChannelEventTypeNewConversation ChannelEventType = "new_conversation"
	ChannelEventTypeReferral        ChannelEventType = "referral"
)

different channel event types

type ChannelTrigger added in v0.22.0 

type ChannelTrigger struct {
	// contains filtered or unexported fields
}

ChannelTrigger is used when a session was triggered by a channel event 

{
  "type": "channel",
  "flow": {"uuid": "50c3706e-fedb-42c0-8eab-dda3335714b7", "name": "Registration"},
  "contact": {
    "uuid": "9f7ede93-4b16-4692-80ad-b7dc54a1cd81",
    "name": "Bob",
    "created_on": "2018-01-01T12:00:00.000000Z"
  },
  "event": {
      "type": "new_conversation",
      "channel": {"uuid": "58e9b092-fe42-4173-876c-ff45a14a24fe", "name": "Facebook"}
  },
  "triggered_on": "2000-01-01T00:00:00.000000000-00:00"
}

@trigger channel

func (*ChannelTrigger) Batch added in v0.87.0 

func (t *ChannelTrigger) Batch() bool

func (*ChannelTrigger) Connection added in v0.25.0 

func (t *ChannelTrigger) Connection() *flows.Connection

func (*ChannelTrigger) Contact added in v0.22.0 

func (t *ChannelTrigger) Contact() *flows.Contact

func (*ChannelTrigger) Context added in v0.33.8 

func (t *ChannelTrigger) Context(env envs.Environment) map[string]types.XValue

Context returns the properties available in expressions 

type:text -> the type of trigger that started this session
params:any -> the parameters passed to the trigger
keyword:text -> the keyword match if this is a keyword trigger
user:user -> the user who started this session if this is a manual trigger
origin:text -> the origin of this session if this is a manual trigger
ticket:ticket -> the ticket if this is a ticket trigger

@context trigger

func (*ChannelTrigger) Environment added in v0.22.0 

func (t *ChannelTrigger) Environment() envs.Environment

func (*ChannelTrigger) Flow added in v0.22.0 

func (t *ChannelTrigger) Flow() *assets.FlowReference

func (*ChannelTrigger) History added in v0.96.0 

func (t *ChannelTrigger) History() *flows.SessionHistory

func (*ChannelTrigger) Initialize added in v0.22.0 

func (t *ChannelTrigger) Initialize(session flows.Session, logEvent flows.EventCallback) error

Initialize initializes the session

func (*ChannelTrigger) InitializeRun added in v0.22.0 

func (t *ChannelTrigger) InitializeRun(run flows.FlowRun, logEvent flows.EventCallback) error

InitializeRun performs additional initialization when we create our first run

func (*ChannelTrigger) MarshalJSON added in v0.22.0 

func (t *ChannelTrigger) MarshalJSON() ([]byte, error)

MarshalJSON marshals this trigger into JSON

func (*ChannelTrigger) Params added in v0.22.0 

func (t *ChannelTrigger) Params() *types.XObject

func (*ChannelTrigger) TriggeredOn added in v0.22.0 

func (t *ChannelTrigger) TriggeredOn() time.Time

func (*ChannelTrigger) Type added in v0.22.0 

func (t *ChannelTrigger) Type() string

Type returns the type of this trigger

type Context added in v0.95.0 

type Context struct {
	// contains filtered or unexported fields
}

Context is the schema of trigger objects in the context, across all types

type FlowActionBuilder added in v0.95.0 

type FlowActionBuilder struct {
	// contains filtered or unexported fields
}

FlowActionBuilder is a builder for flow action type triggers

func (*FlowActionBuilder) AsBatch added in v0.95.0 

func (b *FlowActionBuilder) AsBatch() *FlowActionBuilder

AsBatch sets batch mode on for the trigger

func (*FlowActionBuilder) Build added in v0.95.0 

func (b *FlowActionBuilder) Build() *FlowActionTrigger

Build builds the trigger

func (*FlowActionBuilder) WithConnection added in v0.95.0 

func (b *FlowActionBuilder) WithConnection(channel *assets.ChannelReference, urn urns.URN) *FlowActionBuilder

WithConnection sets the channel connection for the trigger

type FlowActionTrigger 

type FlowActionTrigger struct {
	// contains filtered or unexported fields
}

FlowActionTrigger is used when another session triggered this run using a trigger_flow action. 

{
  "type": "flow_action",
  "flow": {"uuid": "b7cf0d83-f1c9-411c-96fd-c511a4cfa86d", "name": "Collect Age"},
  "history": {
    "parent_uuid": "a5b25fb0-75fd-4898-a34f-5ff14fc19078",
    "ancestors": 3,
    "ancestors_since_input": 1
  },
  "triggered_on": "2000-01-01T00:00:00.000000000-00:00",
  "run_summary": {
    "uuid": "b7cf0d83-f1c9-411c-96fd-c511a4cfa86d",
    "flow": {"uuid": "50c3706e-fedb-42c0-8eab-dda3335714b7", "name": "Registration"},
    "contact": {
      "uuid": "c59b0033-e748-4240-9d4c-e85eb6800151",
      "name": "Bob",
      "fields": {"gender": {"text": "Male"}},
      "created_on": "2018-01-01T12:00:00.000000000-00:00"
    },
    "status": "active",
    "results": {
      "age": {
        "result_name": "Age",
        "value": "33",
        "node": "cd2be8c4-59bc-453c-8777-dec9a80043b8",
        "created_on": "2018-01-01T12:00:00.000000000-00:00"
      }
    }
  }
}

@trigger flow_action

func (*FlowActionTrigger) Batch added in v0.87.0 

func (t *FlowActionTrigger) Batch() bool

func (*FlowActionTrigger) Connection added in v0.25.0 

func (t *FlowActionTrigger) Connection() *flows.Connection

func (*FlowActionTrigger) Contact added in v0.5.0 

func (t *FlowActionTrigger) Contact() *flows.Contact

func (*FlowActionTrigger) Context added in v0.33.8 

func (t *FlowActionTrigger) Context(env envs.Environment) map[string]types.XValue

Context returns the properties available in expressions 

type:text -> the type of trigger that started this session
params:any -> the parameters passed to the trigger
keyword:text -> the keyword match if this is a keyword trigger
user:user -> the user who started this session if this is a manual trigger
origin:text -> the origin of this session if this is a manual trigger
ticket:ticket -> the ticket if this is a ticket trigger

@context trigger

func (*FlowActionTrigger) Environment added in v0.5.0 

func (t *FlowActionTrigger) Environment() envs.Environment

func (*FlowActionTrigger) Flow 

func (t *FlowActionTrigger) Flow() *assets.FlowReference

func (*FlowActionTrigger) History added in v0.96.0 

func (t *FlowActionTrigger) History() *flows.SessionHistory

func (*FlowActionTrigger) Initialize added in v0.20.0 

func (t *FlowActionTrigger) Initialize(session flows.Session, logEvent flows.EventCallback) error

Initialize initializes the session

func (*FlowActionTrigger) InitializeRun added in v0.20.0 

func (t *FlowActionTrigger) InitializeRun(run flows.FlowRun, logEvent flows.EventCallback) error

InitializeRun performs additional initialization when we create our first run

func (*FlowActionTrigger) MarshalJSON 

func (t *FlowActionTrigger) MarshalJSON() ([]byte, error)

MarshalJSON marshals this trigger into JSON

func (*FlowActionTrigger) Params added in v0.5.0 

func (t *FlowActionTrigger) Params() *types.XObject

func (*FlowActionTrigger) RunSummary added in v0.24.0 

func (t *FlowActionTrigger) RunSummary() json.RawMessage

RunSummary returns the summary of the run that triggered this session

func (*FlowActionTrigger) TriggeredOn 

func (t *FlowActionTrigger) TriggeredOn() time.Time

func (*FlowActionTrigger) Type 

func (t *FlowActionTrigger) Type() string

Type returns the type of this trigger

type KeywordMatch added in v0.20.0 

type KeywordMatch struct {
	Type    KeywordMatchType `json:"type" validate:"required"`
	Keyword string           `json:"keyword" validate:"required"`
}

KeywordMatch describes why the message triggered a session

func NewKeywordMatch added in v0.24.0 

func NewKeywordMatch(typeName KeywordMatchType, keyword string) *KeywordMatch

NewKeywordMatch creates a new keyword match

type KeywordMatchType added in v0.20.0 

type KeywordMatchType string

KeywordMatchType describes how the message matched a keyword 

const (
	KeywordMatchTypeFirstWord KeywordMatchType = "first_word"
	KeywordMatchTypeOnlyWord  KeywordMatchType = "only_word"
)

the different types of keyword match

type ManualBuilder added in v0.95.0 

type ManualBuilder struct {
	// contains filtered or unexported fields
}

ManualBuilder is a builder for manual type triggers

func (*ManualBuilder) AsBatch added in v0.95.0 

func (b *ManualBuilder) AsBatch() *ManualBuilder

AsBatch sets batch mode on for the trigger

func (*ManualBuilder) Build added in v0.95.0 

func (b *ManualBuilder) Build() *ManualTrigger

Build builds the trigger

func (*ManualBuilder) WithConnection added in v0.95.0 

func (b *ManualBuilder) WithConnection(channel *assets.ChannelReference, urn urns.URN) *ManualBuilder

WithConnection sets the channel connection for the trigger

func (*ManualBuilder) WithOrigin added in v0.95.0 

func (b *ManualBuilder) WithOrigin(origin string) *ManualBuilder

WithOrigin sets the origin (e.g. ui, api) for the trigger

func (*ManualBuilder) WithParams added in v0.95.0 

func (b *ManualBuilder) WithParams(params *types.XObject) *ManualBuilder

WithParams sets the params for the trigger

func (*ManualBuilder) WithUser added in v0.95.0 

func (b *ManualBuilder) WithUser(user *flows.User) *ManualBuilder

WithUser sets the user (e.g. an email address, login) for the trigger

type ManualTrigger 

type ManualTrigger struct {
	// contains filtered or unexported fields
}

ManualTrigger is used when a session was triggered manually by a user 

{
  "type": "manual",
  "flow": {"uuid": "50c3706e-fedb-42c0-8eab-dda3335714b7", "name": "Registration"},
  "contact": {
    "uuid": "9f7ede93-4b16-4692-80ad-b7dc54a1cd81",
    "name": "Bob",
    "created_on": "2018-01-01T12:00:00.000000Z"
  },
  "user": {"email": "bob@nyaruka.com", "name": "Bob"},
  "origin": "ui",
  "triggered_on": "2000-01-01T00:00:00.000000000-00:00"
}

@trigger manual

func (*ManualTrigger) Batch added in v0.87.0 

func (t *ManualTrigger) Batch() bool

func (*ManualTrigger) Connection added in v0.25.0 

func (t *ManualTrigger) Connection() *flows.Connection

func (*ManualTrigger) Contact added in v0.5.0 

func (t *ManualTrigger) Contact() *flows.Contact

func (*ManualTrigger) Context added in v0.33.8 

func (t *ManualTrigger) Context(env envs.Environment) map[string]types.XValue

Context for manual triggers always has non-nil params

func (*ManualTrigger) Environment added in v0.5.0 

func (t *ManualTrigger) Environment() envs.Environment

func (*ManualTrigger) Flow 

func (t *ManualTrigger) Flow() *assets.FlowReference

func (*ManualTrigger) History added in v0.96.0 

func (t *ManualTrigger) History() *flows.SessionHistory

func (*ManualTrigger) Initialize added in v0.20.0 

func (t *ManualTrigger) Initialize(session flows.Session, logEvent flows.EventCallback) error

Initialize initializes the session

func (*ManualTrigger) InitializeRun added in v0.20.0 

func (t *ManualTrigger) InitializeRun(run flows.FlowRun, logEvent flows.EventCallback) error

InitializeRun performs additional initialization when we create our first run

func (*ManualTrigger) MarshalJSON 

func (t *ManualTrigger) MarshalJSON() ([]byte, error)

MarshalJSON marshals this trigger into JSON

func (*ManualTrigger) Params added in v0.5.0 

func (t *ManualTrigger) Params() *types.XObject

func (*ManualTrigger) TriggeredOn 

func (t *ManualTrigger) TriggeredOn() time.Time

func (*ManualTrigger) Type 

func (t *ManualTrigger) Type() string

Type returns the type of this trigger

type MsgBuilder added in v0.95.0 

type MsgBuilder struct {
	// contains filtered or unexported fields
}

MsgBuilder is a builder for msg type triggers

func (*MsgBuilder) Build added in v0.95.0 

func (b *MsgBuilder) Build() *MsgTrigger

Build builds the trigger

func (*MsgBuilder) WithConnection added in v0.126.2 

func (b *MsgBuilder) WithConnection(channel *assets.ChannelReference, urn urns.URN) *MsgBuilder

WithConnection sets the channel connection for the trigger

func (*MsgBuilder) WithMatch added in v0.95.0 

func (b *MsgBuilder) WithMatch(match *KeywordMatch) *MsgBuilder

WithMatch sets the keyword match for the trigger

type MsgTrigger added in v0.20.0 

type MsgTrigger struct {
	// contains filtered or unexported fields
}

MsgTrigger is used when a session was triggered by a message being received by the caller 

{
  "type": "msg",
  "flow": {"uuid": "50c3706e-fedb-42c0-8eab-dda3335714b7", "name": "Registration"},
  "contact": {
    "uuid": "9f7ede93-4b16-4692-80ad-b7dc54a1cd81",
    "name": "Bob",
    "created_on": "2018-01-01T12:00:00.000000Z"
  },
  "msg": {
    "uuid": "2d611e17-fb22-457f-b802-b8f7ec5cda5b",
    "channel": {"uuid": "61602f3e-f603-4c70-8a8f-c477505bf4bf", "name": "Twilio"},
    "urn": "tel:+12065551212",
    "text": "hi there",
    "attachments": ["https://s3.amazon.com/mybucket/attachment.jpg"]
  },
  "keyword_match": {
    "type": "first_word",
    "keyword": "start"
  },
  "triggered_on": "2000-01-01T00:00:00.000000000-00:00"
}

@trigger msg

func (*MsgTrigger) Batch added in v0.87.0 

func (t *MsgTrigger) Batch() bool

func (*MsgTrigger) Connection added in v0.25.0 

func (t *MsgTrigger) Connection() *flows.Connection

func (*MsgTrigger) Contact added in v0.20.0 

func (t *MsgTrigger) Contact() *flows.Contact

func (*MsgTrigger) Context added in v0.33.8 

func (t *MsgTrigger) Context(env envs.Environment) map[string]types.XValue

Context for msg triggers additionally exposes the keyword match

func (*MsgTrigger) Environment added in v0.20.0 

func (t *MsgTrigger) Environment() envs.Environment

func (*MsgTrigger) Flow added in v0.20.0 

func (t *MsgTrigger) Flow() *assets.FlowReference

func (*MsgTrigger) History added in v0.96.0 

func (t *MsgTrigger) History() *flows.SessionHistory

func (*MsgTrigger) Initialize added in v0.20.0 

func (t *MsgTrigger) Initialize(session flows.Session, logEvent flows.EventCallback) error

Initialize initializes the session

func (*MsgTrigger) InitializeRun added in v0.20.0 

func (t *MsgTrigger) InitializeRun(run flows.FlowRun, logEvent flows.EventCallback) error

InitializeRun performs additional initialization when we visit our first node

func (*MsgTrigger) MarshalJSON added in v0.20.0 

func (t *MsgTrigger) MarshalJSON() ([]byte, error)

MarshalJSON marshals this trigger into JSON

func (*MsgTrigger) Params added in v0.20.0 

func (t *MsgTrigger) Params() *types.XObject

func (*MsgTrigger) TriggeredOn added in v0.20.0 

func (t *MsgTrigger) TriggeredOn() time.Time

func (*MsgTrigger) Type added in v0.20.0 

func (t *MsgTrigger) Type() string

Type returns the type of this trigger

type ReadFunc added in v0.59.0 

type ReadFunc func(flows.SessionAssets, json.RawMessage, assets.MissingCallback) (flows.Trigger, error)

ReadFunc is a function that can read a trigger from JSON

type TicketBuilder added in v0.120.0 

type TicketBuilder struct {
	// contains filtered or unexported fields
}

TicketBuilder is a builder for ticket type triggers

func (*TicketBuilder) Build added in v0.120.0 

func (b *TicketBuilder) Build() *TicketTrigger

Build builds the trigger

type TicketEvent added in v0.120.0 

type TicketEvent struct {
	// contains filtered or unexported fields
}

TicketEvent describes the specific event on the ticket that triggered the session

type TicketEventType added in v0.120.0 

type TicketEventType string

TicketEventType is the type of event that occurred on the ticket 

const (
	TicketEventTypeClosed TicketEventType = "closed"
)

different ticket event types

type TicketTrigger added in v0.120.0 

type TicketTrigger struct {
	// contains filtered or unexported fields
}

TicketTrigger is used when a session was triggered by a ticket event 

{
  "type": "ticket",
  "flow": {"uuid": "50c3706e-fedb-42c0-8eab-dda3335714b7", "name": "Registration"},
  "contact": {
    "uuid": "9f7ede93-4b16-4692-80ad-b7dc54a1cd81",
    "name": "Bob",
    "created_on": "2018-01-01T12:00:00.000000Z"
  },
  "event": {
      "type": "closed",
      "ticket": {
          "uuid": "58e9b092-fe42-4173-876c-ff45a14a24fe",
          "ticketer": {"uuid": "19dc6346-9623-4fe4-be80-538d493ecdf5", "name": "Support Tickets"},
          "topic": {"uuid": "472a7a73-96cb-4736-b567-056d987cc5b4", "name": "Weather"},
          "body": "Where are my shoes?"
      }
  },
  "triggered_on": "2000-01-01T00:00:00.000000000-00:00"
}

@trigger ticket

func (*TicketTrigger) Batch added in v0.120.0 

func (t *TicketTrigger) Batch() bool

func (*TicketTrigger) Connection added in v0.120.0 

func (t *TicketTrigger) Connection() *flows.Connection

func (*TicketTrigger) Contact added in v0.120.0 

func (t *TicketTrigger) Contact() *flows.Contact

func (*TicketTrigger) Context added in v0.120.0 

func (t *TicketTrigger) Context(env envs.Environment) map[string]types.XValue

Context for ticket triggers includes the ticket

func (*TicketTrigger) Environment added in v0.120.0 

func (t *TicketTrigger) Environment() envs.Environment

func (*TicketTrigger) Flow added in v0.120.0 

func (t *TicketTrigger) Flow() *assets.FlowReference

func (*TicketTrigger) History added in v0.120.0 

func (t *TicketTrigger) History() *flows.SessionHistory

func (*TicketTrigger) Initialize added in v0.120.0 

func (t *TicketTrigger) Initialize(session flows.Session, logEvent flows.EventCallback) error

Initialize initializes the session

func (*TicketTrigger) InitializeRun added in v0.120.0 

func (t *TicketTrigger) InitializeRun(run flows.FlowRun, logEvent flows.EventCallback) error

InitializeRun performs additional initialization when we create our first run

func (*TicketTrigger) MarshalJSON added in v0.120.0 

func (t *TicketTrigger) MarshalJSON() ([]byte, error)

MarshalJSON marshals this trigger into JSON

func (*TicketTrigger) Params added in v0.120.0 

func (t *TicketTrigger) Params() *types.XObject

func (*TicketTrigger) TriggeredOn added in v0.120.0 

func (t *TicketTrigger) TriggeredOn() time.Time

func (*TicketTrigger) Type added in v0.120.0 

func (t *TicketTrigger) Type() string

Type returns the type of this trigger

Source Files

View all Source files

Jump to

Keyboard shortcuts

? : This menu
/ : Search site
f or F : Jump to
y or Y : Canonical URL
go.dev uses cookies from Google to deliver and enhance the quality of its services and to analyze traffic. Learn more.