larkhelpdesk

package
v3.0.0-...-78643a3 Latest Latest
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 Go to latest Published: Aug 2, 2024 License: MIT Imports: 9 Imported by: 0

Documentation

Index

Constants

View Source 
const (
	MsgTypeText        = "text"        // 普通文本
	MsgTypePost        = "post"        // 富文本
	MsgTypeImage       = "image"       // 图片
	MsgTypeInteractive = "interactive" // 卡片消息
)
View Source 
const (
	ReceiveTypeChat = "chat" // 通过服务台专属群发送
	ReceiveTypeUser = "user" // 通过服务台机器人私聊发送
)
View Source 
const (
	UserIdTypeUserId  = "user_id"  // 以user_id来识别用户
	UserIdTypeUnionId = "union_id" // 以union_id来识别用户
	UserIdTypeOpenId  = "open_id"  // 以open_id来识别用户
)
View Source 
const (
	UserIdTypeCreateNotificationUserId  = "user_id"  // 以user_id来识别用户
	UserIdTypeCreateNotificationUnionId = "union_id" // 以union_id来识别用户
	UserIdTypeCreateNotificationOpenId  = "open_id"  // 以open_id来识别用户
)
View Source 
const (
	UserIdTypeGetNotificationUserId  = "user_id"  // 以user_id来识别用户
	UserIdTypeGetNotificationUnionId = "union_id" // 以union_id来识别用户
	UserIdTypeGetNotificationOpenId  = "open_id"  // 以open_id来识别用户
)
View Source 
const (
	UserIdTypePatchNotificationUserId  = "user_id"  // 以user_id来识别用户
	UserIdTypePatchNotificationUnionId = "union_id" // 以union_id来识别用户
	UserIdTypePatchNotificationOpenId  = "open_id"  // 以open_id来识别用户
)

Variables

This section is empty.

Functions

This section is empty.

Types

type Agent 

type Agent struct {
	Id          *string `json:"id,omitempty"`           // user id
	AvatarUrl   *string `json:"avatar_url,omitempty"`   // user avatar url
	Name        *string `json:"name,omitempty"`         // user name
	Email       *string `json:"email,omitempty"`        // user email
	Department  *string `json:"department,omitempty"`   // user department
	CompanyName *string `json:"company_name,omitempty"` // company
}

type AgentBuilder 

type AgentBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentBuilder 

func NewAgentBuilder() *AgentBuilder

func (*AgentBuilder) AvatarUrl 

func (builder *AgentBuilder) AvatarUrl(avatarUrl string) *AgentBuilder

user avatar url

示例值：https://avatar-url.com/test.png

func (*AgentBuilder) Build 

func (builder *AgentBuilder) Build() *Agent

func (*AgentBuilder) CompanyName 

func (builder *AgentBuilder) CompanyName(companyName string) *AgentBuilder

company

示例值：

func (*AgentBuilder) Department 

func (builder *AgentBuilder) Department(department string) *AgentBuilder

user department

示例值：

func (*AgentBuilder) Email 

func (builder *AgentBuilder) Email(email string) *AgentBuilder

user email

示例值：

func (*AgentBuilder) Id 

func (builder *AgentBuilder) Id(id string) *AgentBuilder

user id

示例值：ou_ea651a5c09e2d01af8acd34059f5359b

func (*AgentBuilder) Name 

func (builder *AgentBuilder) Name(name string) *AgentBuilder

user name

示例值：test-user

type AgentEmailAgentResp 

type AgentEmailAgentResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *AgentEmailAgentRespData `json:"data"` // 业务数据
}

func (*AgentEmailAgentResp) Success 

func (resp *AgentEmailAgentResp) Success() bool

type AgentEmailAgentRespData 

type AgentEmailAgentRespData struct {
	Agents *string `json:"agents,omitempty"` // agent emails
}

type AgentSchedule 

type AgentSchedule struct {
	Status      *int                  `json:"status,omitempty"`       // 客服状态, 1 - online客服, 2 - offline(手动)客服, 3 - off duty(下班)自动处于非服务时间段
	Agent       *AgentUser            `json:"agent,omitempty"`        // 客服信息
	Schedule    []*WeekdaySchedule    `json:"schedule,omitempty"`     // 工作日程列表
	AgentSkills []*AgentSkillLessInfo `json:"agent_skills,omitempty"` // 客服技能
}

type AgentScheduleBuilder 

type AgentScheduleBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentScheduleBuilder 

func NewAgentScheduleBuilder() *AgentScheduleBuilder

func (*AgentScheduleBuilder) Agent 

func (builder *AgentScheduleBuilder) Agent(agent *AgentUser) *AgentScheduleBuilder

客服信息

示例值：

func (*AgentScheduleBuilder) AgentSkills 

func (builder *AgentScheduleBuilder) AgentSkills(agentSkills []*AgentSkillLessInfo) *AgentScheduleBuilder

客服技能

示例值：

func (*AgentScheduleBuilder) Build 

func (builder *AgentScheduleBuilder) Build() *AgentSchedule

func (*AgentScheduleBuilder) Schedule 

func (builder *AgentScheduleBuilder) Schedule(schedule []*WeekdaySchedule) *AgentScheduleBuilder

工作日程列表

示例值：

func (*AgentScheduleBuilder) Status 

func (builder *AgentScheduleBuilder) Status(status int) *AgentScheduleBuilder

客服状态, 1 - online客服, 2 - offline(手动)客服, 3 - off duty(下班)自动处于非服务时间段

示例值：1

type AgentScheduleUpdateInfo 

type AgentScheduleUpdateInfo struct {
	AgentId       *string            `json:"agent_id,omitempty"`        // 客服id;;[可以以普通用户身份在服务台发起工单，从工单详情里面获取用户guest.id](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/get)
	Schedule      []*WeekdaySchedule `json:"schedule,omitempty"`        // 工作日程列表
	AgentSkillIds []string           `json:"agent_skill_ids,omitempty"` // 客服技能 ids
}

type AgentScheduleUpdateInfoBuilder 

type AgentScheduleUpdateInfoBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentScheduleUpdateInfoBuilder 

func NewAgentScheduleUpdateInfoBuilder() *AgentScheduleUpdateInfoBuilder

func (*AgentScheduleUpdateInfoBuilder) AgentId 

func (builder *AgentScheduleUpdateInfoBuilder) AgentId(agentId string) *AgentScheduleUpdateInfoBuilder

客服id;;[可以以普通用户身份在服务台发起工单，从工单详情里面获取用户guest.id](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/get)

示例值：agent-id

func (*AgentScheduleUpdateInfoBuilder) AgentSkillIds 

func (builder *AgentScheduleUpdateInfoBuilder) AgentSkillIds(agentSkillIds []string) *AgentScheduleUpdateInfoBuilder

客服技能 ids

示例值：[“test-skill-id”]

func (*AgentScheduleUpdateInfoBuilder) Build 

func (builder *AgentScheduleUpdateInfoBuilder) Build() *AgentScheduleUpdateInfo

func (*AgentScheduleUpdateInfoBuilder) Schedule 

func (builder *AgentScheduleUpdateInfoBuilder) Schedule(schedule []*WeekdaySchedule) *AgentScheduleUpdateInfoBuilder

工作日程列表

示例值：

type AgentSchedules 

type AgentSchedules struct {
	Status      *int                  `json:"status,omitempty"`       // status of agent
	Agent       *AgentUser            `json:"agent,omitempty"`        // agent info
	Schedule    []*WeekdaySchedule    `json:"schedule,omitempty"`     // day schedule
	AgentSkills []*AgentSkillLessInfo `json:"agent_skills,omitempty"` // agent skills
}

type AgentSchedulesBuilder 

type AgentSchedulesBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentSchedulesBuilder 

func NewAgentSchedulesBuilder() *AgentSchedulesBuilder

func (*AgentSchedulesBuilder) Agent 

func (builder *AgentSchedulesBuilder) Agent(agent *AgentUser) *AgentSchedulesBuilder

agent info

示例值：

func (*AgentSchedulesBuilder) AgentSkills 

func (builder *AgentSchedulesBuilder) AgentSkills(agentSkills []*AgentSkillLessInfo) *AgentSchedulesBuilder

agent skills

示例值：

func (*AgentSchedulesBuilder) Build 

func (builder *AgentSchedulesBuilder) Build() *AgentSchedules

func (*AgentSchedulesBuilder) Schedule 

func (builder *AgentSchedulesBuilder) Schedule(schedule []*WeekdaySchedule) *AgentSchedulesBuilder

day schedule

示例值：

func (*AgentSchedulesBuilder) Status 

func (builder *AgentSchedulesBuilder) Status(status int) *AgentSchedulesBuilder

status of agent

示例值：

type AgentSkill 

type AgentSkill struct {
	Id         *string           `json:"id,omitempty"`          // 技能id
	HelpdeskId *string           `json:"helpdesk_id,omitempty"` // helpdesk id
	Name       *string           `json:"name,omitempty"`        // 技能名
	Rules      []*AgentSkillRule `json:"rules,omitempty"`       // 技能rules
	AgentIds   []string          `json:"agent_ids,omitempty"`   // 具有此技能的客服ids
	IsDefault  *bool             `json:"is_default,omitempty"`  // 默认技能
	Agents     []*Agent          `json:"agents,omitempty"`      // 客服 info
}

type AgentSkillBuilder 

type AgentSkillBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentSkillBuilder 

func NewAgentSkillBuilder() *AgentSkillBuilder

func (*AgentSkillBuilder) AgentIds 

func (builder *AgentSkillBuilder) AgentIds(agentIds []string) *AgentSkillBuilder

具有此技能的客服ids

示例值：["ou_ea21d7f018e1155d960e40d33191f966"]

func (*AgentSkillBuilder) Agents 

func (builder *AgentSkillBuilder) Agents(agents []*Agent) *AgentSkillBuilder

客服 info

示例值：

func (*AgentSkillBuilder) Build 

func (builder *AgentSkillBuilder) Build() *AgentSkill

func (*AgentSkillBuilder) HelpdeskId 

func (builder *AgentSkillBuilder) HelpdeskId(helpdeskId string) *AgentSkillBuilder

helpdesk id

示例值：

func (*AgentSkillBuilder) Id 

func (builder *AgentSkillBuilder) Id(id string) *AgentSkillBuilder

技能id

示例值：test-skill-id

func (*AgentSkillBuilder) IsDefault 

func (builder *AgentSkillBuilder) IsDefault(isDefault bool) *AgentSkillBuilder

默认技能

示例值：false

func (*AgentSkillBuilder) Name 

func (builder *AgentSkillBuilder) Name(name string) *AgentSkillBuilder

技能名

示例值：skill-name

func (*AgentSkillBuilder) Rules 

func (builder *AgentSkillBuilder) Rules(rules []*AgentSkillRule) *AgentSkillBuilder

技能rules

示例值：

type AgentSkillLessInfo 

type AgentSkillLessInfo struct {
	Id        *string `json:"id,omitempty"`         // 客服技能 id
	Name      *string `json:"name,omitempty"`       // 客服技能名
	IsDefault *bool   `json:"is_default,omitempty"` // 是默认技能
}

type AgentSkillLessInfoBuilder 

type AgentSkillLessInfoBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentSkillLessInfoBuilder 

func NewAgentSkillLessInfoBuilder() *AgentSkillLessInfoBuilder

func (*AgentSkillLessInfoBuilder) Build 

func (builder *AgentSkillLessInfoBuilder) Build() *AgentSkillLessInfo

func (*AgentSkillLessInfoBuilder) Id 

func (builder *AgentSkillLessInfoBuilder) Id(id string) *AgentSkillLessInfoBuilder

客服技能 id

示例值：agent-skill-id

func (*AgentSkillLessInfoBuilder) IsDefault 

func (builder *AgentSkillLessInfoBuilder) IsDefault(isDefault bool) *AgentSkillLessInfoBuilder

是默认技能

示例值：false

func (*AgentSkillLessInfoBuilder) Name 

func (builder *AgentSkillLessInfoBuilder) Name(name string) *AgentSkillLessInfoBuilder

客服技能名

示例值：agent-skill

type AgentSkillRule 

type AgentSkillRule struct {
	Id               *string `json:"id,omitempty"`                // rule id, 参考[获取客服技能rules](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/agent_skill_rule/list) 用于获取rules options
	SelectedOperator *int    `json:"selected_operator,omitempty"` // 运算符比较, 参考[客服技能运算符选项](https://open.feishu.cn/document/ukTMukTMukTM/ucDOyYjL3gjM24yN4IjN/operator-options)
	OperatorOptions  []int   `json:"operator_options,omitempty"`  // rule操作数value，[客服技能及运算符](https://open.feishu.cn/document/ukTMukTMukTM/ucDOyYjL3gjM24yN4IjN/operator-options)
	Operand          *string `json:"operand,omitempty"`           // rule 操作数的值
	Category         *int    `json:"category,omitempty"`          // rule 类型，1-知识库，2-工单信息，3-用户飞书信息
	DisplayName      *string `json:"display_name,omitempty"`      // rule 名
}

type AgentSkillRuleBuilder 

type AgentSkillRuleBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentSkillRuleBuilder 

func NewAgentSkillRuleBuilder() *AgentSkillRuleBuilder

func (*AgentSkillRuleBuilder) Build 

func (builder *AgentSkillRuleBuilder) Build() *AgentSkillRule

func (*AgentSkillRuleBuilder) Category 

func (builder *AgentSkillRuleBuilder) Category(category int) *AgentSkillRuleBuilder

rule 类型，1-知识库，2-工单信息，3-用户飞书信息

示例值：3

func (*AgentSkillRuleBuilder) DisplayName 

func (builder *AgentSkillRuleBuilder) DisplayName(displayName string) *AgentSkillRuleBuilder

rule 名

示例值：中文知识库分类

func (*AgentSkillRuleBuilder) Id 

func (builder *AgentSkillRuleBuilder) Id(id string) *AgentSkillRuleBuilder

rule id, 参考[获取客服技能rules](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/agent_skill_rule/list) 用于获取rules options

示例值：test-skill-id

func (*AgentSkillRuleBuilder) Operand 

func (builder *AgentSkillRuleBuilder) Operand(operand string) *AgentSkillRuleBuilder

rule 操作数的值

示例值：{; "selected_departments": [; {; "id": "部门ID",; "name": "IT"; }; ]; }

func (*AgentSkillRuleBuilder) OperatorOptions 

func (builder *AgentSkillRuleBuilder) OperatorOptions(operatorOptions []int) *AgentSkillRuleBuilder

rule操作数value，[客服技能及运算符](https://open.feishu.cn/document/ukTMukTMukTM/ucDOyYjL3gjM24yN4IjN/operator-options)

示例值：[3]

func (*AgentSkillRuleBuilder) SelectedOperator 

func (builder *AgentSkillRuleBuilder) SelectedOperator(selectedOperator int) *AgentSkillRuleBuilder

运算符比较, 参考[客服技能运算符选项](https://open.feishu.cn/document/ukTMukTMukTM/ucDOyYjL3gjM24yN4IjN/operator-options)

示例值：8

type AgentUser 

type AgentUser struct {
	Id          *string `json:"id,omitempty"`           // 客服 id
	AvatarUrl   *string `json:"avatar_url,omitempty"`   // avatar url
	Name        *string `json:"name,omitempty"`         // 客服名字
	Email       *string `json:"email,omitempty"`        // email
	Department  *string `json:"department,omitempty"`   // 部门
	CompanyName *string `json:"company_name,omitempty"` // 公司名
}

type AgentUserBuilder 

type AgentUserBuilder struct {
	// contains filtered or unexported fields
}

func NewAgentUserBuilder 

func NewAgentUserBuilder() *AgentUserBuilder

func (*AgentUserBuilder) AvatarUrl 

func (builder *AgentUserBuilder) AvatarUrl(avatarUrl string) *AgentUserBuilder

avatar url

示例值：https://avatar-url.com/test.png

func (*AgentUserBuilder) Build 

func (builder *AgentUserBuilder) Build() *AgentUser

func (*AgentUserBuilder) CompanyName 

func (builder *AgentUserBuilder) CompanyName(companyName string) *AgentUserBuilder

公司名

示例值：test-company

func (*AgentUserBuilder) Department 

func (builder *AgentUserBuilder) Department(department string) *AgentUserBuilder

部门

示例值：测试部门

func (*AgentUserBuilder) Email 

func (builder *AgentUserBuilder) Email(email string) *AgentUserBuilder

email

示例值：test@bytedance.com

func (*AgentUserBuilder) Id 

func (builder *AgentUserBuilder) Id(id string) *AgentUserBuilder

客服 id

示例值：ou_ea651a5c09e2d01af8acd34059f5359b

func (*AgentUserBuilder) Name 

func (builder *AgentUserBuilder) Name(name string) *AgentUserBuilder

客服名字

示例值：test-user

type AnswerUserQueryTicketPathReqBodyBuilder 

type AnswerUserQueryTicketPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewAnswerUserQueryTicketPathReqBodyBuilder 

func NewAnswerUserQueryTicketPathReqBodyBuilder() *AnswerUserQueryTicketPathReqBodyBuilder

func (*AnswerUserQueryTicketPathReqBodyBuilder) Build 

func (builder *AnswerUserQueryTicketPathReqBodyBuilder) Build() (*AnswerUserQueryTicketReqBody, error)

func (*AnswerUserQueryTicketPathReqBodyBuilder) EventId 

func (builder *AnswerUserQueryTicketPathReqBodyBuilder) EventId(eventId string) *AnswerUserQueryTicketPathReqBodyBuilder

事件ID,可从订阅事件中提取

示例值：abcd

func (*AnswerUserQueryTicketPathReqBodyBuilder) Faqs 

func (builder *AnswerUserQueryTicketPathReqBodyBuilder) Faqs(faqs []*UserQueryFaqInfo) *AnswerUserQueryTicketPathReqBodyBuilder

faq结果列表

示例值：

type AnswerUserQueryTicketReq 

type AnswerUserQueryTicketReq struct {
	Body *AnswerUserQueryTicketReqBody `body:""`
	// contains filtered or unexported fields
}

type AnswerUserQueryTicketReqBody 

type AnswerUserQueryTicketReqBody struct {
	EventId *string             `json:"event_id,omitempty"` // 事件ID,可从订阅事件中提取
	Faqs    []*UserQueryFaqInfo `json:"faqs,omitempty"`     // faq结果列表
}

type AnswerUserQueryTicketReqBodyBuilder 

type AnswerUserQueryTicketReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewAnswerUserQueryTicketReqBodyBuilder 

func NewAnswerUserQueryTicketReqBodyBuilder() *AnswerUserQueryTicketReqBodyBuilder

func (*AnswerUserQueryTicketReqBodyBuilder) Build 

func (builder *AnswerUserQueryTicketReqBodyBuilder) Build() *AnswerUserQueryTicketReqBody

func (*AnswerUserQueryTicketReqBodyBuilder) EventId 

func (builder *AnswerUserQueryTicketReqBodyBuilder) EventId(eventId string) *AnswerUserQueryTicketReqBodyBuilder

事件ID,可从订阅事件中提取

示例值：abcd

func (*AnswerUserQueryTicketReqBodyBuilder) Faqs 

func (builder *AnswerUserQueryTicketReqBodyBuilder) Faqs(faqs []*UserQueryFaqInfo) *AnswerUserQueryTicketReqBodyBuilder

faq结果列表

示例值：

type AnswerUserQueryTicketReqBuilder 

type AnswerUserQueryTicketReqBuilder struct {
	// contains filtered or unexported fields
}

func NewAnswerUserQueryTicketReqBuilder 

func NewAnswerUserQueryTicketReqBuilder() *AnswerUserQueryTicketReqBuilder

func (*AnswerUserQueryTicketReqBuilder) Body 

func (builder *AnswerUserQueryTicketReqBuilder) Body(body *AnswerUserQueryTicketReqBody) *AnswerUserQueryTicketReqBuilder

该接口用于回复用户提问结果至工单，需要工单仍处于进行中且未接入人工状态。仅支持自建应用。

func (*AnswerUserQueryTicketReqBuilder) Build 

func (builder *AnswerUserQueryTicketReqBuilder) Build() *AnswerUserQueryTicketReq

func (*AnswerUserQueryTicketReqBuilder) TicketId 

func (builder *AnswerUserQueryTicketReqBuilder) TicketId(ticketId string) *AnswerUserQueryTicketReqBuilder

工单ID

示例值：6945345902185807891

type AnswerUserQueryTicketResp 

type AnswerUserQueryTicketResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*AnswerUserQueryTicketResp) Success 

func (resp *AnswerUserQueryTicketResp) Success() bool

type BotMessage 

type BotMessage struct {
	MsgType     *string `json:"msg_type,omitempty"`     // 消息类型
	Content     *string `json:"content,omitempty"`      // 消息内容，json格式结构序列化成string。格式说明参考: [发送消息content说明](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/im-v1/message/create_json)
	ReceiverId  *string `json:"receiver_id,omitempty"`  // 接收消息用户id
	ReceiveType *string `json:"receive_type,omitempty"` // 接收消息方式，chat(服务台专属服务群)或user(服务台机器人私聊)。若选择专属服务群，用户有正在处理的工单将会发送失败。默认以chat方式发送。
}

type BotMessageBuilder 

type BotMessageBuilder struct {
	// contains filtered or unexported fields
}

func NewBotMessageBuilder 

func NewBotMessageBuilder() *BotMessageBuilder

func (*BotMessageBuilder) Build 

func (builder *BotMessageBuilder) Build() *BotMessage

func (*BotMessageBuilder) Content 

func (builder *BotMessageBuilder) Content(content string) *BotMessageBuilder

消息内容，json格式结构序列化成string。格式说明参考: [发送消息content说明](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/im-v1/message/create_json)

示例值：{\"post\":{\"zh_cn\":{\"title\":\"some title\",\"content\":[[{\"tag\":\"text\",\"text\":\"some content\"}]]}}}

func (*BotMessageBuilder) MsgType 

func (builder *BotMessageBuilder) MsgType(msgType string) *BotMessageBuilder

消息类型

示例值：post

func (*BotMessageBuilder) ReceiveType 

func (builder *BotMessageBuilder) ReceiveType(receiveType string) *BotMessageBuilder

接收消息方式，chat(服务台专属服务群)或user(服务台机器人私聊)。若选择专属服务群，用户有正在处理的工单将会发送失败。默认以chat方式发送。

示例值：chat

func (*BotMessageBuilder) ReceiverId 

func (builder *BotMessageBuilder) ReceiverId(receiverId string) *BotMessageBuilder

接收消息用户id

示例值：ou_7346484524

type CancelApproveNotificationReq 

type CancelApproveNotificationReq struct {
	// contains filtered or unexported fields
}

type CancelApproveNotificationReqBuilder 

type CancelApproveNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCancelApproveNotificationReqBuilder 

func NewCancelApproveNotificationReqBuilder() *CancelApproveNotificationReqBuilder

func (*CancelApproveNotificationReqBuilder) Build 

func (builder *CancelApproveNotificationReqBuilder) Build() *CancelApproveNotificationReq

func (*CancelApproveNotificationReqBuilder) NotificationId 

func (builder *CancelApproveNotificationReqBuilder) NotificationId(notificationId string) *CancelApproveNotificationReqBuilder

唯一ID

示例值：6981801914270744596

type CancelApproveNotificationResp 

type CancelApproveNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*CancelApproveNotificationResp) Success 

func (resp *CancelApproveNotificationResp) Success() bool

type CancelSendNotificationPathReqBodyBuilder 

type CancelSendNotificationPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCancelSendNotificationPathReqBodyBuilder 

func NewCancelSendNotificationPathReqBodyBuilder() *CancelSendNotificationPathReqBodyBuilder

func (*CancelSendNotificationPathReqBodyBuilder) Build 

func (builder *CancelSendNotificationPathReqBodyBuilder) Build() (*CancelSendNotificationReqBody, error)

func (*CancelSendNotificationPathReqBodyBuilder) IsRecall 

func (builder *CancelSendNotificationPathReqBodyBuilder) IsRecall(isRecall bool) *CancelSendNotificationPathReqBodyBuilder

是否召回已发送的消息,新人入职消息同样适用

示例值：true

type CancelSendNotificationReq 

type CancelSendNotificationReq struct {
	Body *CancelSendNotificationReqBody `body:""`
	// contains filtered or unexported fields
}

type CancelSendNotificationReqBody 

type CancelSendNotificationReqBody struct {
	IsRecall *bool `json:"is_recall,omitempty"` // 是否召回已发送的消息,新人入职消息同样适用
}

type CancelSendNotificationReqBodyBuilder 

type CancelSendNotificationReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCancelSendNotificationReqBodyBuilder 

func NewCancelSendNotificationReqBodyBuilder() *CancelSendNotificationReqBodyBuilder

func (*CancelSendNotificationReqBodyBuilder) Build 

func (builder *CancelSendNotificationReqBodyBuilder) Build() *CancelSendNotificationReqBody

func (*CancelSendNotificationReqBodyBuilder) IsRecall 

func (builder *CancelSendNotificationReqBodyBuilder) IsRecall(isRecall bool) *CancelSendNotificationReqBodyBuilder

是否召回已发送的消息,新人入职消息同样适用

示例值：true

type CancelSendNotificationReqBuilder 

type CancelSendNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCancelSendNotificationReqBuilder 

func NewCancelSendNotificationReqBuilder() *CancelSendNotificationReqBuilder

func (*CancelSendNotificationReqBuilder) Body 

func (builder *CancelSendNotificationReqBuilder) Body(body *CancelSendNotificationReqBody) *CancelSendNotificationReqBuilder

取消推送接口，审核通过后待调度可以调用，发送过程中可以调用（会撤回已发送的消息），发送完成后可以需要推送（会撤回所有已发送的消息）

func (*CancelSendNotificationReqBuilder) Build 

func (builder *CancelSendNotificationReqBuilder) Build() *CancelSendNotificationReq

func (*CancelSendNotificationReqBuilder) NotificationId 

func (builder *CancelSendNotificationReqBuilder) NotificationId(notificationId string) *CancelSendNotificationReqBuilder

唯一ID

示例值：6981801914270744596

type CancelSendNotificationResp 

type CancelSendNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*CancelSendNotificationResp) Success 

func (resp *CancelSendNotificationResp) Success() bool

type Category 

type Category struct {
	CategoryId *string `json:"category_id,omitempty"` // 知识库分类ID
	Id         *string `json:"id,omitempty"`          // 知识库分类ID，（旧版，请使用category_id）
	Name       *string `json:"name,omitempty"`        // 名称
	ParentId   *string `json:"parent_id,omitempty"`   // 父知识库分类ID
	HelpdeskId *string `json:"helpdesk_id,omitempty"` // 服务台ID
	Language   *string `json:"language,omitempty"`    // 语言
}

type CategoryBuilder 

type CategoryBuilder struct {
	// contains filtered or unexported fields
}

func NewCategoryBuilder 

func NewCategoryBuilder() *CategoryBuilder

func (*CategoryBuilder) Build 

func (builder *CategoryBuilder) Build() *Category

func (*CategoryBuilder) CategoryId 

func (builder *CategoryBuilder) CategoryId(categoryId string) *CategoryBuilder

知识库分类ID

示例值：6948728206392295444

func (*CategoryBuilder) HelpdeskId 

func (builder *CategoryBuilder) HelpdeskId(helpdeskId string) *CategoryBuilder

服务台ID

示例值：6939771743531696147

func (*CategoryBuilder) Id 

func (builder *CategoryBuilder) Id(id string) *CategoryBuilder

知识库分类ID，（旧版，请使用category_id）

示例值：6948728206392295444

func (*CategoryBuilder) Language 

func (builder *CategoryBuilder) Language(language string) *CategoryBuilder

语言

示例值：zh_cn

func (*CategoryBuilder) Name 

func (builder *CategoryBuilder) Name(name string) *CategoryBuilder

名称

示例值：创建团队和邀请成员

func (*CategoryBuilder) ParentId 

func (builder *CategoryBuilder) ParentId(parentId string) *CategoryBuilder

父知识库分类ID

示例值：0

type Comments 

type Comments struct {
	Content       *string `json:"content,omitempty"`         // 备注
	CreatedAt     *int    `json:"created_at,omitempty"`      // 备注时间，单位毫秒
	Id            *int    `json:"id,omitempty"`              // 备注ID
	UserAvatarUrl *string `json:"user_avatar_url,omitempty"` // 备注人头像
	UserName      *string `json:"user_name,omitempty"`       // 备注人姓名
	UserId        *int    `json:"user_id,omitempty"`         // 备注人ID
}

type CommentsBuilder 

type CommentsBuilder struct {
	// contains filtered or unexported fields
}

func NewCommentsBuilder 

func NewCommentsBuilder() *CommentsBuilder

func (*CommentsBuilder) Build 

func (builder *CommentsBuilder) Build() *Comments

func (*CommentsBuilder) Content 

func (builder *CommentsBuilder) Content(content string) *CommentsBuilder

备注

示例值：备注内容

func (*CommentsBuilder) CreatedAt 

func (builder *CommentsBuilder) CreatedAt(createdAt int) *CommentsBuilder

备注时间，单位毫秒

示例值：备注时间

func (*CommentsBuilder) Id 

func (builder *CommentsBuilder) Id(id int) *CommentsBuilder

备注ID

示例值：备注id

func (*CommentsBuilder) UserAvatarUrl 

func (builder *CommentsBuilder) UserAvatarUrl(userAvatarUrl string) *CommentsBuilder

备注人头像

示例值：备注人头像

func (*CommentsBuilder) UserId 

func (builder *CommentsBuilder) UserId(userId int) *CommentsBuilder

备注人ID

示例值：备注人id

func (*CommentsBuilder) UserName 

func (builder *CommentsBuilder) UserName(userName string) *CommentsBuilder

备注人姓名

示例值：备注人姓名

type CreateAgentSchedulePathReqBodyBuilder 

type CreateAgentSchedulePathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateAgentSchedulePathReqBodyBuilder 

func NewCreateAgentSchedulePathReqBodyBuilder() *CreateAgentSchedulePathReqBodyBuilder

func (*CreateAgentSchedulePathReqBodyBuilder) AgentSchedules 

func (builder *CreateAgentSchedulePathReqBodyBuilder) AgentSchedules(agentSchedules []*AgentScheduleUpdateInfo) *CreateAgentSchedulePathReqBodyBuilder

新客服日程

示例值：

func (*CreateAgentSchedulePathReqBodyBuilder) Build 

func (builder *CreateAgentSchedulePathReqBodyBuilder) Build() (*CreateAgentScheduleReqBody, error)

type CreateAgentScheduleReq 

type CreateAgentScheduleReq struct {
	Body *CreateAgentScheduleReqBody `body:""`
	// contains filtered or unexported fields
}

type CreateAgentScheduleReqBody 

type CreateAgentScheduleReqBody struct {
	AgentSchedules []*AgentScheduleUpdateInfo `json:"agent_schedules,omitempty"` // 新客服日程
}

type CreateAgentScheduleReqBodyBuilder 

type CreateAgentScheduleReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateAgentScheduleReqBodyBuilder 

func NewCreateAgentScheduleReqBodyBuilder() *CreateAgentScheduleReqBodyBuilder

func (*CreateAgentScheduleReqBodyBuilder) AgentSchedules 

func (builder *CreateAgentScheduleReqBodyBuilder) AgentSchedules(agentSchedules []*AgentScheduleUpdateInfo) *CreateAgentScheduleReqBodyBuilder

新客服日程

示例值：

func (*CreateAgentScheduleReqBodyBuilder) Build 

func (builder *CreateAgentScheduleReqBodyBuilder) Build() *CreateAgentScheduleReqBody

type CreateAgentScheduleReqBuilder 

type CreateAgentScheduleReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateAgentScheduleReqBuilder 

func NewCreateAgentScheduleReqBuilder() *CreateAgentScheduleReqBuilder

func (*CreateAgentScheduleReqBuilder) Body 

func (builder *CreateAgentScheduleReqBuilder) Body(body *CreateAgentScheduleReqBody) *CreateAgentScheduleReqBuilder

该接口用于创建客服

func (*CreateAgentScheduleReqBuilder) Build 

func (builder *CreateAgentScheduleReqBuilder) Build() *CreateAgentScheduleReq

type CreateAgentScheduleResp 

type CreateAgentScheduleResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*CreateAgentScheduleResp) Success 

func (resp *CreateAgentScheduleResp) Success() bool

type CreateAgentSkillPathReqBodyBuilder 

type CreateAgentSkillPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateAgentSkillPathReqBodyBuilder 

func NewCreateAgentSkillPathReqBodyBuilder() *CreateAgentSkillPathReqBodyBuilder

func (*CreateAgentSkillPathReqBodyBuilder) AgentIds 

func (builder *CreateAgentSkillPathReqBodyBuilder) AgentIds(agentIds []string) *CreateAgentSkillPathReqBodyBuilder

客服 ids

示例值：["客服ID"]

func (*CreateAgentSkillPathReqBodyBuilder) Build 

func (builder *CreateAgentSkillPathReqBodyBuilder) Build() (*CreateAgentSkillReqBody, error)

func (*CreateAgentSkillPathReqBodyBuilder) Name 

func (builder *CreateAgentSkillPathReqBodyBuilder) Name(name string) *CreateAgentSkillPathReqBodyBuilder

技能名

示例值：test-skill

func (*CreateAgentSkillPathReqBodyBuilder) Rules 

func (builder *CreateAgentSkillPathReqBodyBuilder) Rules(rules []*AgentSkillRule) *CreateAgentSkillPathReqBodyBuilder

技能rules

示例值：

type CreateAgentSkillReq 

type CreateAgentSkillReq struct {
	Body *CreateAgentSkillReqBody `body:""`
	// contains filtered or unexported fields
}

type CreateAgentSkillReqBody 

type CreateAgentSkillReqBody struct {
	Name     *string           `json:"name,omitempty"`      // 技能名
	Rules    []*AgentSkillRule `json:"rules,omitempty"`     // 技能rules
	AgentIds []string          `json:"agent_ids,omitempty"` // 客服 ids
}

type CreateAgentSkillReqBodyBuilder 

type CreateAgentSkillReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateAgentSkillReqBodyBuilder 

func NewCreateAgentSkillReqBodyBuilder() *CreateAgentSkillReqBodyBuilder

func (*CreateAgentSkillReqBodyBuilder) AgentIds 

func (builder *CreateAgentSkillReqBodyBuilder) AgentIds(agentIds []string) *CreateAgentSkillReqBodyBuilder

客服 ids

示例值：["客服ID"]

func (*CreateAgentSkillReqBodyBuilder) Build 

func (builder *CreateAgentSkillReqBodyBuilder) Build() *CreateAgentSkillReqBody

func (*CreateAgentSkillReqBodyBuilder) Name 

func (builder *CreateAgentSkillReqBodyBuilder) Name(name string) *CreateAgentSkillReqBodyBuilder

技能名

示例值：test-skill

func (*CreateAgentSkillReqBodyBuilder) Rules 

func (builder *CreateAgentSkillReqBodyBuilder) Rules(rules []*AgentSkillRule) *CreateAgentSkillReqBodyBuilder

技能rules

示例值：

type CreateAgentSkillReqBuilder 

type CreateAgentSkillReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateAgentSkillReqBuilder 

func NewCreateAgentSkillReqBuilder() *CreateAgentSkillReqBuilder

func (*CreateAgentSkillReqBuilder) Body 

func (builder *CreateAgentSkillReqBuilder) Body(body *CreateAgentSkillReqBody) *CreateAgentSkillReqBuilder

该接口用于创建客服技能

func (*CreateAgentSkillReqBuilder) Build 

func (builder *CreateAgentSkillReqBuilder) Build() *CreateAgentSkillReq

type CreateAgentSkillResp 

type CreateAgentSkillResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *CreateAgentSkillRespData `json:"data"` // 业务数据
}

func (*CreateAgentSkillResp) Success 

func (resp *CreateAgentSkillResp) Success() bool

type CreateAgentSkillRespData 

type CreateAgentSkillRespData struct {
	AgentSkillId *string `json:"agent_skill_id,omitempty"` // 客服技能id
}

type CreateBotMessageReq 

type CreateBotMessageReq struct {
	BotMessage *BotMessage `body:""`
	// contains filtered or unexported fields
}

type CreateBotMessageReqBuilder 

type CreateBotMessageReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateBotMessageReqBuilder 

func NewCreateBotMessageReqBuilder() *CreateBotMessageReqBuilder

func (*CreateBotMessageReqBuilder) BotMessage 

func (builder *CreateBotMessageReqBuilder) BotMessage(botMessage *BotMessage) *CreateBotMessageReqBuilder

通过服务台机器人给指定用户的服务台专属群或私聊发送消息，支持文本、富文本、卡片、图片。

func (*CreateBotMessageReqBuilder) Build 

func (builder *CreateBotMessageReqBuilder) Build() *CreateBotMessageReq

func (*CreateBotMessageReqBuilder) UserIdType 

func (builder *CreateBotMessageReqBuilder) UserIdType(userIdType string) *CreateBotMessageReqBuilder

此次调用中使用的用户ID的类型

示例值：

type CreateBotMessageResp 

type CreateBotMessageResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *CreateBotMessageRespData `json:"data"` // 业务数据
}

func (*CreateBotMessageResp) Success 

func (resp *CreateBotMessageResp) Success() bool

type CreateBotMessageRespData 

type CreateBotMessageRespData struct {
	MessageId *string `json:"message_id,omitempty"` // chat消息open_id
}

type CreateCategoryReq 

type CreateCategoryReq struct {
	Category *Category `body:""`
	// contains filtered or unexported fields
}

type CreateCategoryReqBuilder 

type CreateCategoryReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateCategoryReqBuilder 

func NewCreateCategoryReqBuilder() *CreateCategoryReqBuilder

func (*CreateCategoryReqBuilder) Build 

func (builder *CreateCategoryReqBuilder) Build() *CreateCategoryReq

func (*CreateCategoryReqBuilder) Category 

func (builder *CreateCategoryReqBuilder) Category(category *Category) *CreateCategoryReqBuilder

该接口用于创建知识库分类。

type CreateCategoryResp 

type CreateCategoryResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *CreateCategoryRespData `json:"data"` // 业务数据
}

func (*CreateCategoryResp) Success 

func (resp *CreateCategoryResp) Success() bool

type CreateCategoryRespData 

type CreateCategoryRespData struct {
	Category *Category `json:"category,omitempty"` // 知识库分类
}

type CreateFaqPathReqBodyBuilder 

type CreateFaqPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateFaqPathReqBodyBuilder 

func NewCreateFaqPathReqBodyBuilder() *CreateFaqPathReqBodyBuilder

func (*CreateFaqPathReqBodyBuilder) Build 

func (builder *CreateFaqPathReqBodyBuilder) Build() (*CreateFaqReqBody, error)

func (*CreateFaqPathReqBodyBuilder) Faq 

func (builder *CreateFaqPathReqBodyBuilder) Faq(faq *FaqCreateInfo) *CreateFaqPathReqBodyBuilder

知识库详情

示例值：

type CreateFaqReq 

type CreateFaqReq struct {
	Body *CreateFaqReqBody `body:""`
	// contains filtered or unexported fields
}

type CreateFaqReqBody 

type CreateFaqReqBody struct {
	Faq *FaqCreateInfo `json:"faq,omitempty"` // 知识库详情
}

type CreateFaqReqBodyBuilder 

type CreateFaqReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateFaqReqBodyBuilder 

func NewCreateFaqReqBodyBuilder() *CreateFaqReqBodyBuilder

func (*CreateFaqReqBodyBuilder) Build 

func (builder *CreateFaqReqBodyBuilder) Build() *CreateFaqReqBody

func (*CreateFaqReqBodyBuilder) Faq 

func (builder *CreateFaqReqBodyBuilder) Faq(faq *FaqCreateInfo) *CreateFaqReqBodyBuilder

知识库详情

示例值：

type CreateFaqReqBuilder 

type CreateFaqReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateFaqReqBuilder 

func NewCreateFaqReqBuilder() *CreateFaqReqBuilder

func (*CreateFaqReqBuilder) Body 

func (builder *CreateFaqReqBuilder) Body(body *CreateFaqReqBody) *CreateFaqReqBuilder

该接口用于创建知识库。

func (*CreateFaqReqBuilder) Build 

func (builder *CreateFaqReqBuilder) Build() *CreateFaqReq

type CreateFaqResp 

type CreateFaqResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *CreateFaqRespData `json:"data"` // 业务数据
}

func (*CreateFaqResp) Success 

func (resp *CreateFaqResp) Success() bool

type CreateFaqRespData 

type CreateFaqRespData struct {
	Faq *Faq `json:"faq,omitempty"` // 知识库详情
}

type CreateNotificationReq 

type CreateNotificationReq struct {
	Notification *Notification `body:""`
	// contains filtered or unexported fields
}

type CreateNotificationReqBuilder 

type CreateNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateNotificationReqBuilder 

func NewCreateNotificationReqBuilder() *CreateNotificationReqBuilder

func (*CreateNotificationReqBuilder) Build 

func (builder *CreateNotificationReqBuilder) Build() *CreateNotificationReq

func (*CreateNotificationReqBuilder) Notification 

func (builder *CreateNotificationReqBuilder) Notification(notification *Notification) *CreateNotificationReqBuilder

调用接口创建推送，创建成功后为草稿状态

func (*CreateNotificationReqBuilder) UserIdType 

func (builder *CreateNotificationReqBuilder) UserIdType(userIdType string) *CreateNotificationReqBuilder

此次调用中使用的用户ID的类型

示例值：

type CreateNotificationResp 

type CreateNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *CreateNotificationRespData `json:"data"` // 业务数据
}

func (*CreateNotificationResp) Success 

func (resp *CreateNotificationResp) Success() bool

type CreateNotificationRespData 

type CreateNotificationRespData struct {
	NotificationId *string `json:"notification_id,omitempty"` // 创建成功后的唯一id
	Status         *int    `json:"status,omitempty"`          // 当前状态
}

type CreateTicketCustomizedFieldReq 

type CreateTicketCustomizedFieldReq struct {
	TicketCustomizedField *TicketCustomizedField `body:""`
	// contains filtered or unexported fields
}

type CreateTicketCustomizedFieldReqBuilder 

type CreateTicketCustomizedFieldReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateTicketCustomizedFieldReqBuilder 

func NewCreateTicketCustomizedFieldReqBuilder() *CreateTicketCustomizedFieldReqBuilder

func (*CreateTicketCustomizedFieldReqBuilder) Build 

func (builder *CreateTicketCustomizedFieldReqBuilder) Build() *CreateTicketCustomizedFieldReq

func (*CreateTicketCustomizedFieldReqBuilder) TicketCustomizedField 

func (builder *CreateTicketCustomizedFieldReqBuilder) TicketCustomizedField(ticketCustomizedField *TicketCustomizedField) *CreateTicketCustomizedFieldReqBuilder

该接口用于创建自定义字段

type CreateTicketCustomizedFieldResp 

type CreateTicketCustomizedFieldResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*CreateTicketCustomizedFieldResp) Success 

func (resp *CreateTicketCustomizedFieldResp) Success() bool

type CreateTicketMessagePathReqBodyBuilder 

type CreateTicketMessagePathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateTicketMessagePathReqBodyBuilder 

func NewCreateTicketMessagePathReqBodyBuilder() *CreateTicketMessagePathReqBodyBuilder

func (*CreateTicketMessagePathReqBodyBuilder) Build 

func (builder *CreateTicketMessagePathReqBodyBuilder) Build() (*CreateTicketMessageReqBody, error)

func (*CreateTicketMessagePathReqBodyBuilder) Content 

func (builder *CreateTicketMessagePathReqBodyBuilder) Content(content string) *CreateTicketMessagePathReqBodyBuilder

- 纯文本，参考[发送文本消息](https://open.feishu.cn/document/ukTMukTMukTM/uUjNz4SN2MjL1YzM)中的content；;- 富文本，参考[发送富文本消息](https://open.feishu.cn/document/ukTMukTMukTM/uMDMxEjLzATMx4yMwETM)中的content

示例值：{; "msg_type": "post",; "content": {; "post": {; "zh_cn": {; "title": "this is title",; "content": [; [; {; "tag": "text",; "un_escape": true,; "text": "第一行 :"; },; {; "tag": "a",; "text": "超链接",; "href": "http://www.feishu.cn"; }; ],; [; {; "tag": "text",; "text": "第二行 :"; },; {; "tag": "text",; "text": "文本测试"; }; ]; ]; }; }; };}

func (*CreateTicketMessagePathReqBodyBuilder) MsgType 

func (builder *CreateTicketMessagePathReqBodyBuilder) MsgType(msgType string) *CreateTicketMessagePathReqBodyBuilder

消息类型；text：纯文本；post：富文本

示例值：post

type CreateTicketMessageReq 

type CreateTicketMessageReq struct {
	Body *CreateTicketMessageReqBody `body:""`
	// contains filtered or unexported fields
}

type CreateTicketMessageReqBody 

type CreateTicketMessageReqBody struct {
	MsgType *string `json:"msg_type,omitempty"` // 消息类型；text：纯文本；post：富文本
	Content *string `json:"content,omitempty"`  // - 纯文本，参考[发送文本消息](https://open.feishu.cn/document/ukTMukTMukTM/uUjNz4SN2MjL1YzM)中的content；;- 富文本，参考[发送富文本消息](https://open.feishu.cn/document/ukTMukTMukTM/uMDMxEjLzATMx4yMwETM)中的content
}

type CreateTicketMessageReqBodyBuilder 

type CreateTicketMessageReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateTicketMessageReqBodyBuilder 

func NewCreateTicketMessageReqBodyBuilder() *CreateTicketMessageReqBodyBuilder

func (*CreateTicketMessageReqBodyBuilder) Build 

func (builder *CreateTicketMessageReqBodyBuilder) Build() *CreateTicketMessageReqBody

func (*CreateTicketMessageReqBodyBuilder) Content 

func (builder *CreateTicketMessageReqBodyBuilder) Content(content string) *CreateTicketMessageReqBodyBuilder

- 纯文本，参考[发送文本消息](https://open.feishu.cn/document/ukTMukTMukTM/uUjNz4SN2MjL1YzM)中的content；;- 富文本，参考[发送富文本消息](https://open.feishu.cn/document/ukTMukTMukTM/uMDMxEjLzATMx4yMwETM)中的content

示例值：{; "msg_type": "post",; "content": {; "post": {; "zh_cn": {; "title": "this is title",; "content": [; [; {; "tag": "text",; "un_escape": true,; "text": "第一行 :"; },; {; "tag": "a",; "text": "超链接",; "href": "http://www.feishu.cn"; }; ],; [; {; "tag": "text",; "text": "第二行 :"; },; {; "tag": "text",; "text": "文本测试"; }; ]; ]; }; }; };}

func (*CreateTicketMessageReqBodyBuilder) MsgType 

func (builder *CreateTicketMessageReqBodyBuilder) MsgType(msgType string) *CreateTicketMessageReqBodyBuilder

消息类型；text：纯文本；post：富文本

示例值：post

type CreateTicketMessageReqBuilder 

type CreateTicketMessageReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCreateTicketMessageReqBuilder 

func NewCreateTicketMessageReqBuilder() *CreateTicketMessageReqBuilder

func (*CreateTicketMessageReqBuilder) Body 

func (builder *CreateTicketMessageReqBuilder) Body(body *CreateTicketMessageReqBody) *CreateTicketMessageReqBuilder

该接口用于工单发送消息。

func (*CreateTicketMessageReqBuilder) Build 

func (builder *CreateTicketMessageReqBuilder) Build() *CreateTicketMessageReq

func (*CreateTicketMessageReqBuilder) TicketId 

func (builder *CreateTicketMessageReqBuilder) TicketId(ticketId string) *CreateTicketMessageReqBuilder

工单ID

示例值：6948728206392295444

type CreateTicketMessageResp 

type CreateTicketMessageResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *CreateTicketMessageRespData `json:"data"` // 业务数据
}

func (*CreateTicketMessageResp) Success 

func (resp *CreateTicketMessageResp) Success() bool

type CreateTicketMessageRespData 

type CreateTicketMessageRespData struct {
	MessageId *string `json:"message_id,omitempty"` // chat消息open ID
}

type CustomizedFieldDisplayItem 

type CustomizedFieldDisplayItem struct {
	Id          *string `json:"id,omitempty"`           // 自定义字段ID
	Value       *string `json:"value,omitempty"`        // 自定义字段值
	KeyName     *string `json:"key_name,omitempty"`     // 键名
	DisplayName *string `json:"display_name,omitempty"` // 展示名称
	Position    *int    `json:"position,omitempty"`     // 展示位置
	Required    *bool   `json:"required,omitempty"`     // 是否必填
	Editable    *bool   `json:"editable,omitempty"`     // 是否可修改
}

type CustomizedFieldDisplayItemBuilder 

type CustomizedFieldDisplayItemBuilder struct {
	// contains filtered or unexported fields
}

func NewCustomizedFieldDisplayItemBuilder 

func NewCustomizedFieldDisplayItemBuilder() *CustomizedFieldDisplayItemBuilder

func (*CustomizedFieldDisplayItemBuilder) Build 

func (builder *CustomizedFieldDisplayItemBuilder) Build() *CustomizedFieldDisplayItem

func (*CustomizedFieldDisplayItemBuilder) DisplayName 

func (builder *CustomizedFieldDisplayItemBuilder) DisplayName(displayName string) *CustomizedFieldDisplayItemBuilder

展示名称

示例值：display name

func (*CustomizedFieldDisplayItemBuilder) Editable 

func (builder *CustomizedFieldDisplayItemBuilder) Editable(editable bool) *CustomizedFieldDisplayItemBuilder

是否可修改

示例值：true

func (*CustomizedFieldDisplayItemBuilder) Id 

func (builder *CustomizedFieldDisplayItemBuilder) Id(id string) *CustomizedFieldDisplayItemBuilder

自定义字段ID

示例值：123

func (*CustomizedFieldDisplayItemBuilder) KeyName 

func (builder *CustomizedFieldDisplayItemBuilder) KeyName(keyName string) *CustomizedFieldDisplayItemBuilder

键名

示例值：key

func (*CustomizedFieldDisplayItemBuilder) Position 

func (builder *CustomizedFieldDisplayItemBuilder) Position(position int) *CustomizedFieldDisplayItemBuilder

展示位置

示例值：1

func (*CustomizedFieldDisplayItemBuilder) Required 

func (builder *CustomizedFieldDisplayItemBuilder) Required(required bool) *CustomizedFieldDisplayItemBuilder

是否必填

示例值：true

func (*CustomizedFieldDisplayItemBuilder) Value 

func (builder *CustomizedFieldDisplayItemBuilder) Value(value string) *CustomizedFieldDisplayItemBuilder

自定义字段值

示例值：value

type CustomizedFieldsTicketReq 

type CustomizedFieldsTicketReq struct {
	// contains filtered or unexported fields
}

type CustomizedFieldsTicketReqBuilder 

type CustomizedFieldsTicketReqBuilder struct {
	// contains filtered or unexported fields
}

func NewCustomizedFieldsTicketReqBuilder 

func NewCustomizedFieldsTicketReqBuilder() *CustomizedFieldsTicketReqBuilder

func (*CustomizedFieldsTicketReqBuilder) Build 

func (builder *CustomizedFieldsTicketReqBuilder) Build() *CustomizedFieldsTicketReq

func (*CustomizedFieldsTicketReqBuilder) VisibleOnly 

func (builder *CustomizedFieldsTicketReqBuilder) VisibleOnly(visibleOnly bool) *CustomizedFieldsTicketReqBuilder

visible only

示例值：true

type CustomizedFieldsTicketResp 

type CustomizedFieldsTicketResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *CustomizedFieldsTicketRespData `json:"data"` // 业务数据
}

func (*CustomizedFieldsTicketResp) Success 

func (resp *CustomizedFieldsTicketResp) Success() bool

type CustomizedFieldsTicketRespData 

type CustomizedFieldsTicketRespData struct {
	UserCustomizedFields   []*UserCustomizedField   `json:"user_customized_fields,omitempty"`   // 用户自定义字段
	TicketCustomizedFields []*TicketCustomizedField `json:"ticket_customized_fields,omitempty"` // 自定义工单字段
}

type DeleteAgentSchedulesReq 

type DeleteAgentSchedulesReq struct {
	// contains filtered or unexported fields
}

type DeleteAgentSchedulesReqBuilder 

type DeleteAgentSchedulesReqBuilder struct {
	// contains filtered or unexported fields
}

func NewDeleteAgentSchedulesReqBuilder 

func NewDeleteAgentSchedulesReqBuilder() *DeleteAgentSchedulesReqBuilder

func (*DeleteAgentSchedulesReqBuilder) AgentId 

func (builder *DeleteAgentSchedulesReqBuilder) AgentId(agentId string) *DeleteAgentSchedulesReqBuilder

agent user id

示例值：12345

func (*DeleteAgentSchedulesReqBuilder) Build 

func (builder *DeleteAgentSchedulesReqBuilder) Build() *DeleteAgentSchedulesReq

type DeleteAgentSchedulesResp 

type DeleteAgentSchedulesResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*DeleteAgentSchedulesResp) Success 

func (resp *DeleteAgentSchedulesResp) Success() bool

type DeleteAgentSkillReq 

type DeleteAgentSkillReq struct {
	// contains filtered or unexported fields
}

type DeleteAgentSkillReqBuilder 

type DeleteAgentSkillReqBuilder struct {
	// contains filtered or unexported fields
}

func NewDeleteAgentSkillReqBuilder 

func NewDeleteAgentSkillReqBuilder() *DeleteAgentSkillReqBuilder

func (*DeleteAgentSkillReqBuilder) AgentSkillId 

func (builder *DeleteAgentSkillReqBuilder) AgentSkillId(agentSkillId string) *DeleteAgentSkillReqBuilder

agent group id

示例值：test-skill-id

func (*DeleteAgentSkillReqBuilder) Build 

func (builder *DeleteAgentSkillReqBuilder) Build() *DeleteAgentSkillReq

type DeleteAgentSkillResp 

type DeleteAgentSkillResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*DeleteAgentSkillResp) Success 

func (resp *DeleteAgentSkillResp) Success() bool

type DeleteCategoryReq 

type DeleteCategoryReq struct {
	// contains filtered or unexported fields
}

type DeleteCategoryReqBuilder 

type DeleteCategoryReqBuilder struct {
	// contains filtered or unexported fields
}

func NewDeleteCategoryReqBuilder 

func NewDeleteCategoryReqBuilder() *DeleteCategoryReqBuilder

func (*DeleteCategoryReqBuilder) Build 

func (builder *DeleteCategoryReqBuilder) Build() *DeleteCategoryReq

func (*DeleteCategoryReqBuilder) Id 

func (builder *DeleteCategoryReqBuilder) Id(id string) *DeleteCategoryReqBuilder

知识库分类ID

示例值：6948728206392295444

type DeleteCategoryResp 

type DeleteCategoryResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*DeleteCategoryResp) Success 

func (resp *DeleteCategoryResp) Success() bool

type DeleteFaqReq 

type DeleteFaqReq struct {
	// contains filtered or unexported fields
}

type DeleteFaqReqBuilder 

type DeleteFaqReqBuilder struct {
	// contains filtered or unexported fields
}

func NewDeleteFaqReqBuilder 

func NewDeleteFaqReqBuilder() *DeleteFaqReqBuilder

func (*DeleteFaqReqBuilder) Build 

func (builder *DeleteFaqReqBuilder) Build() *DeleteFaqReq

func (*DeleteFaqReqBuilder) Id 

func (builder *DeleteFaqReqBuilder) Id(id string) *DeleteFaqReqBuilder

id

示例值：12345

type DeleteFaqResp 

type DeleteFaqResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*DeleteFaqResp) Success 

func (resp *DeleteFaqResp) Success() bool

type DeleteTicketCustomizedFieldReq 

type DeleteTicketCustomizedFieldReq struct {
	// contains filtered or unexported fields
}

type DeleteTicketCustomizedFieldReqBuilder 

type DeleteTicketCustomizedFieldReqBuilder struct {
	// contains filtered or unexported fields
}

func NewDeleteTicketCustomizedFieldReqBuilder 

func NewDeleteTicketCustomizedFieldReqBuilder() *DeleteTicketCustomizedFieldReqBuilder

func (*DeleteTicketCustomizedFieldReqBuilder) Build 

func (builder *DeleteTicketCustomizedFieldReqBuilder) Build() *DeleteTicketCustomizedFieldReq

func (*DeleteTicketCustomizedFieldReqBuilder) TicketCustomizedFieldId 

func (builder *DeleteTicketCustomizedFieldReqBuilder) TicketCustomizedFieldId(ticketCustomizedFieldId string) *DeleteTicketCustomizedFieldReqBuilder

工单自定义字段ID

示例值：6948728206392295444

type DeleteTicketCustomizedFieldResp 

type DeleteTicketCustomizedFieldResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*DeleteTicketCustomizedFieldResp) Success 

func (resp *DeleteTicketCustomizedFieldResp) Success() bool

type DepartmentId 

type DepartmentId struct {
	DepartmentId     *string `json:"department_id,omitempty"`      //
	OpenDepartmentId *string `json:"open_department_id,omitempty"` //
}

type DepartmentIdBuilder 

type DepartmentIdBuilder struct {
	// contains filtered or unexported fields
}

func NewDepartmentIdBuilder 

func NewDepartmentIdBuilder() *DepartmentIdBuilder

func (*DepartmentIdBuilder) Build 

func (builder *DepartmentIdBuilder) Build() *DepartmentId

func (*DepartmentIdBuilder) DepartmentId 

func (builder *DepartmentIdBuilder) DepartmentId(departmentId string) *DepartmentIdBuilder

示例值：

func (*DepartmentIdBuilder) OpenDepartmentId 

func (builder *DepartmentIdBuilder) OpenDepartmentId(openDepartmentId string) *DepartmentIdBuilder

示例值：

type Event 

type Event struct {
	Type    *string `json:"type,omitempty"`    // 事件类型
	Subtype *string `json:"subtype,omitempty"` // 事件子类型
}

type EventBuilder 

type EventBuilder struct {
	// contains filtered or unexported fields
}

func NewEventBuilder 

func NewEventBuilder() *EventBuilder

func (*EventBuilder) Build 

func (builder *EventBuilder) Build() *Event

func (*EventBuilder) Subtype 

func (builder *EventBuilder) Subtype(subtype string) *EventBuilder

事件子类型

示例值：ticket_message.created_v1

func (*EventBuilder) Type 

func (builder *EventBuilder) Type(type_ string) *EventBuilder

事件类型

示例值：helpdesk.ticket_message

type ExecuteSendNotificationPathReqBodyBuilder 

type ExecuteSendNotificationPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewExecuteSendNotificationPathReqBodyBuilder 

func NewExecuteSendNotificationPathReqBodyBuilder() *ExecuteSendNotificationPathReqBodyBuilder

func (*ExecuteSendNotificationPathReqBodyBuilder) Build 

func (builder *ExecuteSendNotificationPathReqBodyBuilder) Build() (*ExecuteSendNotificationReqBody, error)

func (*ExecuteSendNotificationPathReqBodyBuilder) SendAt 

func (builder *ExecuteSendNotificationPathReqBodyBuilder) SendAt(sendAt string) *ExecuteSendNotificationPathReqBodyBuilder

发送时间戳(毫秒)

示例值：1624326025000

type ExecuteSendNotificationReq 

type ExecuteSendNotificationReq struct {
	Body *ExecuteSendNotificationReqBody `body:""`
	// contains filtered or unexported fields
}

type ExecuteSendNotificationReqBody 

type ExecuteSendNotificationReqBody struct {
	SendAt *string `json:"send_at,omitempty"` // 发送时间戳(毫秒)
}

type ExecuteSendNotificationReqBodyBuilder 

type ExecuteSendNotificationReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewExecuteSendNotificationReqBodyBuilder 

func NewExecuteSendNotificationReqBodyBuilder() *ExecuteSendNotificationReqBodyBuilder

func (*ExecuteSendNotificationReqBodyBuilder) Build 

func (builder *ExecuteSendNotificationReqBodyBuilder) Build() *ExecuteSendNotificationReqBody

func (*ExecuteSendNotificationReqBodyBuilder) SendAt 

func (builder *ExecuteSendNotificationReqBodyBuilder) SendAt(sendAt string) *ExecuteSendNotificationReqBodyBuilder

发送时间戳(毫秒)

示例值：1624326025000

type ExecuteSendNotificationReqBuilder 

type ExecuteSendNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewExecuteSendNotificationReqBuilder 

func NewExecuteSendNotificationReqBuilder() *ExecuteSendNotificationReqBuilder

func (*ExecuteSendNotificationReqBuilder) Body 

func (builder *ExecuteSendNotificationReqBuilder) Body(body *ExecuteSendNotificationReqBody) *ExecuteSendNotificationReqBuilder

审核通过后调用此接口设置推送时间，等待调度系统调度，发送消息

func (*ExecuteSendNotificationReqBuilder) Build 

func (builder *ExecuteSendNotificationReqBuilder) Build() *ExecuteSendNotificationReq

func (*ExecuteSendNotificationReqBuilder) NotificationId 

func (builder *ExecuteSendNotificationReqBuilder) NotificationId(notificationId string) *ExecuteSendNotificationReqBuilder

创建接口返回的唯一id

示例值：6985032626234982420

type ExecuteSendNotificationResp 

type ExecuteSendNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*ExecuteSendNotificationResp) Success 

func (resp *ExecuteSendNotificationResp) Success() bool

type Faq 

type Faq struct {
	FaqId          *string     `json:"faq_id,omitempty"`          // 知识库ID
	Id             *string     `json:"id,omitempty"`              // 知识库旧版ID，请使用faq_id
	HelpdeskId     *string     `json:"helpdesk_id,omitempty"`     // 服务台ID
	Question       *string     `json:"question,omitempty"`        // 问题
	Answer         *string     `json:"answer,omitempty"`          // 答案
	AnswerRichtext []*Richtext `json:"answer_richtext,omitempty"` // 富文本答案
	CreateTime     *int        `json:"create_time,omitempty"`     // 创建时间
	UpdateTime     *int        `json:"update_time,omitempty"`     // 修改时间
	Categories     []*Category `json:"categories,omitempty"`      // 分类
	Tags           []string    `json:"tags,omitempty"`            // 相似问题列表
	ExpireTime     *int        `json:"expire_time,omitempty"`     // 失效时间
	UpdateUser     *TicketUser `json:"update_user,omitempty"`     // 更新用户
	CreateUser     *TicketUser `json:"create_user,omitempty"`     // 创建用户
}

type FaqBuilder 

type FaqBuilder struct {
	// contains filtered or unexported fields
}

func NewFaqBuilder 

func NewFaqBuilder() *FaqBuilder

func (*FaqBuilder) Answer 

func (builder *FaqBuilder) Answer(answer string) *FaqBuilder

答案

示例值：答案

func (*FaqBuilder) AnswerRichtext 

func (builder *FaqBuilder) AnswerRichtext(answerRichtext []*Richtext) *FaqBuilder

富文本答案

示例值：

func (*FaqBuilder) Build 

func (builder *FaqBuilder) Build() *Faq

func (*FaqBuilder) Categories 

func (builder *FaqBuilder) Categories(categories []*Category) *FaqBuilder

分类

示例值：

func (*FaqBuilder) CreateTime 

func (builder *FaqBuilder) CreateTime(createTime int) *FaqBuilder

创建时间

示例值：1596379008

func (*FaqBuilder) CreateUser 

func (builder *FaqBuilder) CreateUser(createUser *TicketUser) *FaqBuilder

创建用户

示例值：

func (*FaqBuilder) ExpireTime 

func (builder *FaqBuilder) ExpireTime(expireTime int) *FaqBuilder

失效时间

示例值：1596379008

func (*FaqBuilder) FaqId 

func (builder *FaqBuilder) FaqId(faqId string) *FaqBuilder

知识库ID

示例值：6936004780707807231

func (*FaqBuilder) HelpdeskId 

func (builder *FaqBuilder) HelpdeskId(helpdeskId string) *FaqBuilder

服务台ID

示例值：6936004780707807251

func (*FaqBuilder) Id 

func (builder *FaqBuilder) Id(id string) *FaqBuilder

知识库旧版ID，请使用faq_id

示例值：6936004780707807231

func (*FaqBuilder) Question 

func (builder *FaqBuilder) Question(question string) *FaqBuilder

问题

示例值：问题

func (*FaqBuilder) Tags 

func (builder *FaqBuilder) Tags(tags []string) *FaqBuilder

相似问题列表

示例值：

func (*FaqBuilder) UpdateTime 

func (builder *FaqBuilder) UpdateTime(updateTime int) *FaqBuilder

修改时间

示例值：1596379008

func (*FaqBuilder) UpdateUser 

func (builder *FaqBuilder) UpdateUser(updateUser *TicketUser) *FaqBuilder

更新用户

示例值：

type FaqCreateInfo 

type FaqCreateInfo struct {
	CategoryId     *string  `json:"category_id,omitempty"`     // faq category id
	Question       *string  `json:"question,omitempty"`        // faq question
	Answer         *string  `json:"answer,omitempty"`          // faq answer
	AnswerRichtext *string  `json:"answer_richtext,omitempty"` // faq answer in richtext
	Tags           []string `json:"tags,omitempty"`            // faq tags
}

type FaqCreateInfoBuilder 

type FaqCreateInfoBuilder struct {
	// contains filtered or unexported fields
}

func NewFaqCreateInfoBuilder 

func NewFaqCreateInfoBuilder() *FaqCreateInfoBuilder

func (*FaqCreateInfoBuilder) Answer 

func (builder *FaqCreateInfoBuilder) Answer(answer string) *FaqCreateInfoBuilder

faq answer

示例值："答案"

func (*FaqCreateInfoBuilder) AnswerRichtext 

func (builder *FaqCreateInfoBuilder) AnswerRichtext(answerRichtext string) *FaqCreateInfoBuilder

faq answer in richtext

示例值："[{"content":"答案","type":"text"},{"content":"这只是一个测试，医保问题","type":"text"}]"

func (*FaqCreateInfoBuilder) Build 

func (builder *FaqCreateInfoBuilder) Build() *FaqCreateInfo

func (*FaqCreateInfoBuilder) CategoryId 

func (builder *FaqCreateInfoBuilder) CategoryId(categoryId string) *FaqCreateInfoBuilder

faq category id

示例值：6836004780707807251

func (*FaqCreateInfoBuilder) Question 

func (builder *FaqCreateInfoBuilder) Question(question string) *FaqCreateInfoBuilder

faq question

示例值：问题

func (*FaqCreateInfoBuilder) Tags 

func (builder *FaqCreateInfoBuilder) Tags(tags []string) *FaqCreateInfoBuilder

faq tags

示例值：

type FaqImageFaqReq 

type FaqImageFaqReq struct {
	// contains filtered or unexported fields
}

type FaqImageFaqReqBuilder 

type FaqImageFaqReqBuilder struct {
	// contains filtered or unexported fields
}

func NewFaqImageFaqReqBuilder 

func NewFaqImageFaqReqBuilder() *FaqImageFaqReqBuilder

func (*FaqImageFaqReqBuilder) Build 

func (builder *FaqImageFaqReqBuilder) Build() *FaqImageFaqReq

func (*FaqImageFaqReqBuilder) Id 

func (builder *FaqImageFaqReqBuilder) Id(id string) *FaqImageFaqReqBuilder

知识库ID

示例值：12345

func (*FaqImageFaqReqBuilder) ImageKey 

func (builder *FaqImageFaqReqBuilder) ImageKey(imageKey string) *FaqImageFaqReqBuilder

图像key

示例值：img_b07ffac0-19c1-48a3-afca-599f8ea825fj

type FaqImageFaqResp 

type FaqImageFaqResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	File     io.Reader `json:"-"`
	FileName string    `json:"-"`
}

func (*FaqImageFaqResp) Success 

func (resp *FaqImageFaqResp) Success() bool

func (*FaqImageFaqResp) WriteFile 

func (resp *FaqImageFaqResp) WriteFile(fileName string) error

type FaqUpdateInfo 

type FaqUpdateInfo struct {
	CategoryId     *string     `json:"category_id,omitempty"`     // 知识库分类ID
	Question       *string     `json:"question,omitempty"`        // 问题
	Answer         *string     `json:"answer,omitempty"`          // 答案
	AnswerRichtext []*Richtext `json:"answer_richtext,omitempty"` // 富文本答案和答案必须有一个必填。Json Array格式，富文本结构请见[了解更多: 富文本](https://open.feishu.cn/document/ukTMukTMukTM/uITM0YjLyEDN24iMxQjN)
	Tags           []string    `json:"tags,omitempty"`            // 相似问题
}

type FaqUpdateInfoBuilder 

type FaqUpdateInfoBuilder struct {
	// contains filtered or unexported fields
}

func NewFaqUpdateInfoBuilder 

func NewFaqUpdateInfoBuilder() *FaqUpdateInfoBuilder

func (*FaqUpdateInfoBuilder) Answer 

func (builder *FaqUpdateInfoBuilder) Answer(answer string) *FaqUpdateInfoBuilder

答案

示例值：答案

func (*FaqUpdateInfoBuilder) AnswerRichtext 

func (builder *FaqUpdateInfoBuilder) AnswerRichtext(answerRichtext []*Richtext) *FaqUpdateInfoBuilder

富文本答案和答案必须有一个必填。Json Array格式，富文本结构请见[了解更多: 富文本](https://open.feishu.cn/document/ukTMukTMukTM/uITM0YjLyEDN24iMxQjN)

示例值：[{"content":"答案","type":"text"},{"content":"\n","type":"text"}]

func (*FaqUpdateInfoBuilder) Build 

func (builder *FaqUpdateInfoBuilder) Build() *FaqUpdateInfo

func (*FaqUpdateInfoBuilder) CategoryId 

func (builder *FaqUpdateInfoBuilder) CategoryId(categoryId string) *FaqUpdateInfoBuilder

知识库分类ID

示例值：6836004780707807251

func (*FaqUpdateInfoBuilder) Question 

func (builder *FaqUpdateInfoBuilder) Question(question string) *FaqUpdateInfoBuilder

问题

示例值：问题

func (*FaqUpdateInfoBuilder) Tags 

func (builder *FaqUpdateInfoBuilder) Tags(tags []string) *FaqUpdateInfoBuilder

相似问题

示例值：["tag1","tag2","tag3"]

type GetAgentSchedulesReq 

type GetAgentSchedulesReq struct {
	// contains filtered or unexported fields
}

type GetAgentSchedulesReqBuilder 

type GetAgentSchedulesReqBuilder struct {
	// contains filtered or unexported fields
}

func NewGetAgentSchedulesReqBuilder 

func NewGetAgentSchedulesReqBuilder() *GetAgentSchedulesReqBuilder

func (*GetAgentSchedulesReqBuilder) AgentId 

func (builder *GetAgentSchedulesReqBuilder) AgentId(agentId string) *GetAgentSchedulesReqBuilder
客服 id

示例值： 客服 id

func (*GetAgentSchedulesReqBuilder) Build 

func (builder *GetAgentSchedulesReqBuilder) Build() *GetAgentSchedulesReq

type GetAgentSchedulesResp 

type GetAgentSchedulesResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *GetAgentSchedulesRespData `json:"data"` // 业务数据
}

func (*GetAgentSchedulesResp) Success 

func (resp *GetAgentSchedulesResp) Success() bool

type GetAgentSchedulesRespData 

type GetAgentSchedulesRespData struct {
	AgentSchedule *AgentSchedule `json:"agent_schedule,omitempty"` // 客服日程
}

type GetAgentSkillReq 

type GetAgentSkillReq struct {
	// contains filtered or unexported fields
}

type GetAgentSkillReqBuilder 

type GetAgentSkillReqBuilder struct {
	// contains filtered or unexported fields
}

func NewGetAgentSkillReqBuilder 

func NewGetAgentSkillReqBuilder() *GetAgentSkillReqBuilder

func (*GetAgentSkillReqBuilder) AgentSkillId 

func (builder *GetAgentSkillReqBuilder) AgentSkillId(agentSkillId string) *GetAgentSkillReqBuilder

agent skill id

示例值：6941215891786825756

func (*GetAgentSkillReqBuilder) Build 

func (builder *GetAgentSkillReqBuilder) Build() *GetAgentSkillReq

type GetAgentSkillResp 

type GetAgentSkillResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *GetAgentSkillRespData `json:"data"` // 业务数据
}

func (*GetAgentSkillResp) Success 

func (resp *GetAgentSkillResp) Success() bool

type GetAgentSkillRespData 

type GetAgentSkillRespData struct {
	AgentSkill *AgentSkill `json:"agent_skill,omitempty"` // 技能
}

type GetCategoryReq 

type GetCategoryReq struct {
	// contains filtered or unexported fields
}

type GetCategoryReqBuilder 

type GetCategoryReqBuilder struct {
	// contains filtered or unexported fields
}

func NewGetCategoryReqBuilder 

func NewGetCategoryReqBuilder() *GetCategoryReqBuilder

func (*GetCategoryReqBuilder) Build 

func (builder *GetCategoryReqBuilder) Build() *GetCategoryReq

func (*GetCategoryReqBuilder) Id 

func (builder *GetCategoryReqBuilder) Id(id string) *GetCategoryReqBuilder

知识库分类ID

示例值：6948728206392295444

type GetCategoryResp 

type GetCategoryResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *GetCategoryRespData `json:"data"` // 业务数据
}

func (*GetCategoryResp) Success 

func (resp *GetCategoryResp) Success() bool

type GetCategoryRespData 

type GetCategoryRespData struct {
	CategoryId *string `json:"category_id,omitempty"` // category id
	Id         *string `json:"id,omitempty"`          // category id, for backward compatibility
	Name       *string `json:"name,omitempty"`        // category name
	HelpdeskId *string `json:"helpdesk_id,omitempty"` // helpdesk id
	Language   *string `json:"language,omitempty"`    // category language
}

type GetFaqReq 

type GetFaqReq struct {
	// contains filtered or unexported fields
}

type GetFaqReqBuilder 

type GetFaqReqBuilder struct {
	// contains filtered or unexported fields
}

func NewGetFaqReqBuilder 

func NewGetFaqReqBuilder() *GetFaqReqBuilder

func (*GetFaqReqBuilder) Build 

func (builder *GetFaqReqBuilder) Build() *GetFaqReq

func (*GetFaqReqBuilder) Id 

func (builder *GetFaqReqBuilder) Id(id string) *GetFaqReqBuilder

知识库ID

示例值：6856395634652479491

type GetFaqResp 

type GetFaqResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *GetFaqRespData `json:"data"` // 业务数据
}

func (*GetFaqResp) Success 

func (resp *GetFaqResp) Success() bool

type GetFaqRespData 

type GetFaqRespData struct {
	Faq *Faq `json:"faq,omitempty"` // 知识库详情
}

type GetNotificationReq 

type GetNotificationReq struct {
	// contains filtered or unexported fields
}

type GetNotificationReqBuilder 

type GetNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewGetNotificationReqBuilder 

func NewGetNotificationReqBuilder() *GetNotificationReqBuilder

func (*GetNotificationReqBuilder) Build 

func (builder *GetNotificationReqBuilder) Build() *GetNotificationReq

func (*GetNotificationReqBuilder) NotificationId 

func (builder *GetNotificationReqBuilder) NotificationId(notificationId string) *GetNotificationReqBuilder

唯一ID

示例值：1624326025000

func (*GetNotificationReqBuilder) UserIdType 

func (builder *GetNotificationReqBuilder) UserIdType(userIdType string) *GetNotificationReqBuilder

此次调用中使用的用户ID的类型

示例值：

type GetNotificationResp 

type GetNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *GetNotificationRespData `json:"data"` // 业务数据
}

func (*GetNotificationResp) Success 

func (resp *GetNotificationResp) Success() bool

type GetNotificationRespData 

type GetNotificationRespData struct {
	Notification    *Notification `json:"notification,omitempty"`      // push任务详情
	ApprovalAppLink *string       `json:"approval_app_link,omitempty"` // 审批链接
}

type GetTicketCustomizedFieldReq 

type GetTicketCustomizedFieldReq struct {
	// contains filtered or unexported fields
}

type GetTicketCustomizedFieldReqBuilder 

type GetTicketCustomizedFieldReqBuilder struct {
	// contains filtered or unexported fields
}

func NewGetTicketCustomizedFieldReqBuilder 

func NewGetTicketCustomizedFieldReqBuilder() *GetTicketCustomizedFieldReqBuilder

func (*GetTicketCustomizedFieldReqBuilder) Build 

func (builder *GetTicketCustomizedFieldReqBuilder) Build() *GetTicketCustomizedFieldReq

func (*GetTicketCustomizedFieldReqBuilder) TicketCustomizedFieldId 

func (builder *GetTicketCustomizedFieldReqBuilder) TicketCustomizedFieldId(ticketCustomizedFieldId string) *GetTicketCustomizedFieldReqBuilder

工单自定义字段ID

示例值：6948728206392295444

type GetTicketCustomizedFieldResp 

type GetTicketCustomizedFieldResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *GetTicketCustomizedFieldRespData `json:"data"` // 业务数据
}

func (*GetTicketCustomizedFieldResp) Success 

func (resp *GetTicketCustomizedFieldResp) Success() bool

type GetTicketCustomizedFieldRespData 

type GetTicketCustomizedFieldRespData struct {
	TicketCustomizedFieldId *string     `json:"ticket_customized_field_id,omitempty"` // ticket customized field id
	HelpdeskId              *string     `json:"helpdesk_id,omitempty"`                // help desk id
	KeyName                 *string     `json:"key_name,omitempty"`                   // key name
	DisplayName             *string     `json:"display_name,omitempty"`               // display name
	Position                *string     `json:"position,omitempty"`                   // the position of ticket customized field in the page
	FieldType               *string     `json:"field_type,omitempty"`                 // type of the field
	Description             *string     `json:"description,omitempty"`                // description of the field
	Visible                 *bool       `json:"visible,omitempty"`                    // if the field is visible
	Editable                *bool       `json:"editable,omitempty"`                   // if the field is editable
	Required                *bool       `json:"required,omitempty"`                   // if the field is required
	CreatedAt               *string     `json:"created_at,omitempty"`                 // the time when the field is created
	UpdatedAt               *string     `json:"updated_at,omitempty"`                 // the time when the field is updated
	CreatedBy               *TicketUser `json:"created_by,omitempty"`                 // the user who created the ticket customized field
	UpdatedBy               *TicketUser `json:"updated_by,omitempty"`                 // the user who recently updated the ticket customized field
	DropdownAllowMultiple   *bool       `json:"dropdown_allow_multiple,omitempty"`    // if the dropdown field supports multi-select
}

type GetTicketReq 

type GetTicketReq struct {
	// contains filtered or unexported fields
}

type GetTicketReqBuilder 

type GetTicketReqBuilder struct {
	// contains filtered or unexported fields
}

func NewGetTicketReqBuilder 

func NewGetTicketReqBuilder() *GetTicketReqBuilder

func (*GetTicketReqBuilder) Build 

func (builder *GetTicketReqBuilder) Build() *GetTicketReq

func (*GetTicketReqBuilder) TicketId 

func (builder *GetTicketReqBuilder) TicketId(ticketId string) *GetTicketReqBuilder

ticket id

示例值：123456

type GetTicketResp 

type GetTicketResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *GetTicketRespData `json:"data"` // 业务数据
}

func (*GetTicketResp) Success 

func (resp *GetTicketResp) Success() bool

type GetTicketRespData 

type GetTicketRespData struct {
	Ticket *Ticket `json:"ticket,omitempty"` // 工单详情
}

type I18n 

type I18n struct {
	ZhCn *string `json:"zh_cn,omitempty"` // 中文描述
	EnUs *string `json:"en_us,omitempty"` // 英文描述
	JaJp *string `json:"ja_jp,omitempty"` // 日文描述
}

type I18nBuilder 

type I18nBuilder struct {
	// contains filtered or unexported fields
}

func NewI18nBuilder 

func NewI18nBuilder() *I18nBuilder

func (*I18nBuilder) Build 

func (builder *I18nBuilder) Build() *I18n

func (*I18nBuilder) EnUs 

func (builder *I18nBuilder) EnUs(enUs string) *I18nBuilder

英文描述

示例值：I don't understand

func (*I18nBuilder) JaJp 

func (builder *I18nBuilder) JaJp(jaJp string) *I18nBuilder

日文描述

示例值：回答が複雑すぎる

func (*I18nBuilder) ZhCn 

func (builder *I18nBuilder) ZhCn(zhCn string) *I18nBuilder

中文描述

示例值：答案看不懂

type ListAgentScheduleReq 

type ListAgentScheduleReq struct {
	// contains filtered or unexported fields
}

type ListAgentScheduleReqBuilder 

type ListAgentScheduleReqBuilder struct {
	// contains filtered or unexported fields
}

func NewListAgentScheduleReqBuilder 

func NewListAgentScheduleReqBuilder() *ListAgentScheduleReqBuilder

func (*ListAgentScheduleReqBuilder) Build 

func (builder *ListAgentScheduleReqBuilder) Build() *ListAgentScheduleReq

func (*ListAgentScheduleReqBuilder) Status 

func (builder *ListAgentScheduleReqBuilder) Status(status []int) *ListAgentScheduleReqBuilder

筛选条件, 1 - online客服, 2 - offline(手动)客服, 3 - off duty(下班)客服, 4 - 移除客服

示例值：status=1&status=2

type ListAgentScheduleResp 

type ListAgentScheduleResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListAgentScheduleRespData `json:"data"` // 业务数据
}

func (*ListAgentScheduleResp) Success 

func (resp *ListAgentScheduleResp) Success() bool

type ListAgentScheduleRespData 

type ListAgentScheduleRespData struct {
	AgentSchedules []*AgentSchedule `json:"agent_schedules,omitempty"` // 客服列表
}

type ListAgentSkillResp 

type ListAgentSkillResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListAgentSkillRespData `json:"data"` // 业务数据
}

func (*ListAgentSkillResp) Success 

func (resp *ListAgentSkillResp) Success() bool

type ListAgentSkillRespData 

type ListAgentSkillRespData struct {
	AgentSkills []*AgentSkill `json:"agent_skills,omitempty"` // 客服技能列表
}

type ListAgentSkillRuleResp 

type ListAgentSkillRuleResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListAgentSkillRuleRespData `json:"data"` // 业务数据
}

func (*ListAgentSkillRuleResp) Success 

func (resp *ListAgentSkillRuleResp) Success() bool

type ListAgentSkillRuleRespData 

type ListAgentSkillRuleRespData struct {
	Rules []*AgentSkillRule `json:"rules,omitempty"` // rules列表
}

type ListCategoryReq 

type ListCategoryReq struct {
	// contains filtered or unexported fields
}

type ListCategoryReqBuilder 

type ListCategoryReqBuilder struct {
	// contains filtered or unexported fields
}

func NewListCategoryReqBuilder 

func NewListCategoryReqBuilder() *ListCategoryReqBuilder

func (*ListCategoryReqBuilder) Asc 

func (builder *ListCategoryReqBuilder) Asc(asc bool) *ListCategoryReqBuilder

顺序。true: 正序；false：反序

示例值：true

func (*ListCategoryReqBuilder) Build 

func (builder *ListCategoryReqBuilder) Build() *ListCategoryReq

func (*ListCategoryReqBuilder) Lang 

func (builder *ListCategoryReqBuilder) Lang(lang string) *ListCategoryReqBuilder

知识库分类语言

示例值：zh_cn

func (*ListCategoryReqBuilder) OrderBy 

func (builder *ListCategoryReqBuilder) OrderBy(orderBy int) *ListCategoryReqBuilder

排序键。1: 根据知识库分类更新时间排序

示例值：1

type ListCategoryResp 

type ListCategoryResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListCategoryRespData `json:"data"` // 业务数据
}

func (*ListCategoryResp) Success 

func (resp *ListCategoryResp) Success() bool

type ListCategoryRespData 

type ListCategoryRespData struct {
	Categories []*Category `json:"categories,omitempty"` // 知识库分类列表
}

type ListFaqIterator 

type ListFaqIterator struct {
	// contains filtered or unexported fields
}

func (*ListFaqIterator) Next 

func (iterator *ListFaqIterator) Next() (bool, *Faq, error)

func (*ListFaqIterator) NextPageToken 

func (iterator *ListFaqIterator) NextPageToken() *string

type ListFaqReq 

type ListFaqReq struct {
	Limit int // 最多返回多少记录，只有在使用迭代器访问时，才有效
	// contains filtered or unexported fields
}

type ListFaqReqBuilder 

type ListFaqReqBuilder struct {
	// contains filtered or unexported fields
}

func NewListFaqReqBuilder 

func NewListFaqReqBuilder() *ListFaqReqBuilder

func (*ListFaqReqBuilder) Build 

func (builder *ListFaqReqBuilder) Build() *ListFaqReq

func (*ListFaqReqBuilder) CategoryId 

func (builder *ListFaqReqBuilder) CategoryId(categoryId string) *ListFaqReqBuilder
知识库分类ID

示例值：6856395522433908739

func (*ListFaqReqBuilder) Limit 

func (builder *ListFaqReqBuilder) Limit(limit int) *ListFaqReqBuilder

最大返回多少记录，当使用迭代器访问时才有效

func (*ListFaqReqBuilder) PageSize 

func (builder *ListFaqReqBuilder) PageSize(pageSize int) *ListFaqReqBuilder

分页大小

示例值：10

func (*ListFaqReqBuilder) PageToken 

func (builder *ListFaqReqBuilder) PageToken(pageToken string) *ListFaqReqBuilder

分页标记，第一次请求不填，表示从头开始遍历；分页查询结果还有更多项时会同时返回新的 page_token，下次遍历可采用该page_token 获取查询结果

示例值：6856395634652479491

func (*ListFaqReqBuilder) Search 

func (builder *ListFaqReqBuilder) Search(search string) *ListFaqReqBuilder

搜索条件: 关键词，匹配问题标题，问题关键字，用户姓名

示例值：点餐

func (*ListFaqReqBuilder) Status 

func (builder *ListFaqReqBuilder) Status(status string) *ListFaqReqBuilder

搜索条件: 知识库状态 1:在线 0:删除，可恢复 2：删除，不可恢复

示例值：1

type ListFaqResp 

type ListFaqResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListFaqRespData `json:"data"` // 业务数据
}

func (*ListFaqResp) Success 

func (resp *ListFaqResp) Success() bool

type ListFaqRespData 

type ListFaqRespData struct {
	HasMore   *bool   `json:"has_more,omitempty"`   // if there's next page
	PageToken *string `json:"page_token,omitempty"` // the next page token
	PageSize  *int    `json:"page_size,omitempty"`  // 实际返回的FAQ数量
	Total     *int    `json:"total,omitempty"`      // 总数
	Items     []*Faq  `json:"items,omitempty"`      // 知识库列表
}

type ListTicketCustomizedFieldPathReqBodyBuilder 

type ListTicketCustomizedFieldPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewListTicketCustomizedFieldPathReqBodyBuilder 

func NewListTicketCustomizedFieldPathReqBodyBuilder() *ListTicketCustomizedFieldPathReqBodyBuilder

func (*ListTicketCustomizedFieldPathReqBodyBuilder) Build 

func (builder *ListTicketCustomizedFieldPathReqBodyBuilder) Build() (*ListTicketCustomizedFieldReqBody, error)

func (*ListTicketCustomizedFieldPathReqBodyBuilder) Visible 

func (builder *ListTicketCustomizedFieldPathReqBodyBuilder) Visible(visible bool) *ListTicketCustomizedFieldPathReqBodyBuilder

是否可见

示例值：true

type ListTicketCustomizedFieldReq 

type ListTicketCustomizedFieldReq struct {
	Body *ListTicketCustomizedFieldReqBody `body:""`
	// contains filtered or unexported fields
}

type ListTicketCustomizedFieldReqBody 

type ListTicketCustomizedFieldReqBody struct {
	Visible *bool `json:"visible,omitempty"` // 是否可见
}

type ListTicketCustomizedFieldReqBodyBuilder 

type ListTicketCustomizedFieldReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewListTicketCustomizedFieldReqBodyBuilder 

func NewListTicketCustomizedFieldReqBodyBuilder() *ListTicketCustomizedFieldReqBodyBuilder

func (*ListTicketCustomizedFieldReqBodyBuilder) Build 

func (builder *ListTicketCustomizedFieldReqBodyBuilder) Build() *ListTicketCustomizedFieldReqBody

func (*ListTicketCustomizedFieldReqBodyBuilder) Visible 

func (builder *ListTicketCustomizedFieldReqBodyBuilder) Visible(visible bool) *ListTicketCustomizedFieldReqBodyBuilder

是否可见

示例值：true

type ListTicketCustomizedFieldReqBuilder 

type ListTicketCustomizedFieldReqBuilder struct {
	// contains filtered or unexported fields
}

func NewListTicketCustomizedFieldReqBuilder 

func NewListTicketCustomizedFieldReqBuilder() *ListTicketCustomizedFieldReqBuilder

func (*ListTicketCustomizedFieldReqBuilder) Body 

func (builder *ListTicketCustomizedFieldReqBuilder) Body(body *ListTicketCustomizedFieldReqBody) *ListTicketCustomizedFieldReqBuilder

该接口用于获取全部工单自定义字段。

func (*ListTicketCustomizedFieldReqBuilder) Build 

func (builder *ListTicketCustomizedFieldReqBuilder) Build() *ListTicketCustomizedFieldReq

func (*ListTicketCustomizedFieldReqBuilder) PageSize 

func (builder *ListTicketCustomizedFieldReqBuilder) PageSize(pageSize int) *ListTicketCustomizedFieldReqBuilder

分页大小

示例值：10；默认为20

func (*ListTicketCustomizedFieldReqBuilder) PageToken 

func (builder *ListTicketCustomizedFieldReqBuilder) PageToken(pageToken string) *ListTicketCustomizedFieldReqBuilder

分页标记，第一次请求不填，表示从头开始遍历；分页查询结果还有更多项时会同时返回新的 page_token，下次遍历可采用该page_token 获取查询结果

示例值：6948728206392295444

type ListTicketCustomizedFieldResp 

type ListTicketCustomizedFieldResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListTicketCustomizedFieldRespData `json:"data"` // 业务数据
}

func (*ListTicketCustomizedFieldResp) Success 

func (resp *ListTicketCustomizedFieldResp) Success() bool

type ListTicketCustomizedFieldRespData 

type ListTicketCustomizedFieldRespData struct {
	HasMore       *bool                    `json:"has_more,omitempty"`        // whether there is more data
	NextPageToken *string                  `json:"next_page_token,omitempty"` // 下一分页标识
	Items         []*TicketCustomizedField `json:"items,omitempty"`           // 工单自定义字段列表
}

type ListTicketMessageReq 

type ListTicketMessageReq struct {
	// contains filtered or unexported fields
}

type ListTicketMessageReqBuilder 

type ListTicketMessageReqBuilder struct {
	// contains filtered or unexported fields
}

func NewListTicketMessageReqBuilder 

func NewListTicketMessageReqBuilder() *ListTicketMessageReqBuilder

func (*ListTicketMessageReqBuilder) Build 

func (builder *ListTicketMessageReqBuilder) Build() *ListTicketMessageReq

func (*ListTicketMessageReqBuilder) Page 

func (builder *ListTicketMessageReqBuilder) Page(page int) *ListTicketMessageReqBuilder

页数ID

示例值：1

func (*ListTicketMessageReqBuilder) PageSize 

func (builder *ListTicketMessageReqBuilder) PageSize(pageSize int) *ListTicketMessageReqBuilder

消息数量，最大200，默认20

示例值：10

func (*ListTicketMessageReqBuilder) TicketId 

func (builder *ListTicketMessageReqBuilder) TicketId(ticketId string) *ListTicketMessageReqBuilder

工单ID

示例值：6948728206392295444

func (*ListTicketMessageReqBuilder) TimeEnd 

func (builder *ListTicketMessageReqBuilder) TimeEnd(timeEnd int) *ListTicketMessageReqBuilder

结束时间

示例值：1617960687

func (*ListTicketMessageReqBuilder) TimeStart 

func (builder *ListTicketMessageReqBuilder) TimeStart(timeStart int) *ListTicketMessageReqBuilder

起始时间

示例值：1617960686

type ListTicketMessageResp 

type ListTicketMessageResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListTicketMessageRespData `json:"data"` // 业务数据
}

func (*ListTicketMessageResp) Success 

func (resp *ListTicketMessageResp) Success() bool

type ListTicketMessageRespData 

type ListTicketMessageRespData struct {
	Messages []*TicketMessage `json:"messages,omitempty"` // 工单消息列表
	Total    *int             `json:"total,omitempty"`    // 消息总数
}

type ListTicketReq 

type ListTicketReq struct {
	// contains filtered or unexported fields
}

type ListTicketReqBuilder 

type ListTicketReqBuilder struct {
	// contains filtered or unexported fields
}

func NewListTicketReqBuilder 

func NewListTicketReqBuilder() *ListTicketReqBuilder

func (*ListTicketReqBuilder) AgentId 

func (builder *ListTicketReqBuilder) AgentId(agentId string) *ListTicketReqBuilder

搜索条件: 客服id

示例值：ou_b5de90429xxx

func (*ListTicketReqBuilder) Build 

func (builder *ListTicketReqBuilder) Build() *ListTicketReq

func (*ListTicketReqBuilder) Channel 

func (builder *ListTicketReqBuilder) Channel(channel int) *ListTicketReqBuilder

搜索条件: 工单渠道

示例值：0

func (*ListTicketReqBuilder) ClosedById 

func (builder *ListTicketReqBuilder) ClosedById(closedById string) *ListTicketReqBuilder

搜索条件: 关单客服id

示例值：ou_b5de90429xxx

func (*ListTicketReqBuilder) CreateTimeEnd 

func (builder *ListTicketReqBuilder) CreateTimeEnd(createTimeEnd int) *ListTicketReqBuilder

搜索条件: 工单创建结束时间 ms (也需要填上create_time_start)，相当于<=create_time_end

示例值：1616920429000

func (*ListTicketReqBuilder) CreateTimeStart 

func (builder *ListTicketReqBuilder) CreateTimeStart(createTimeStart int) *ListTicketReqBuilder

搜索条件: 工单创建起始时间 ms (也需要填上create_time_end)，相当于>=create_time_start

示例值：1616920429000

func (*ListTicketReqBuilder) GuestId 

func (builder *ListTicketReqBuilder) GuestId(guestId string) *ListTicketReqBuilder

搜索条件: 用户id

示例值：ou_b5de90429xxx

func (*ListTicketReqBuilder) GuestName 

func (builder *ListTicketReqBuilder) GuestName(guestName string) *ListTicketReqBuilder

搜索条件: 用户名称

示例值：abc

func (*ListTicketReqBuilder) Page 

func (builder *ListTicketReqBuilder) Page(page int) *ListTicketReqBuilder

页数, 从1开始, 默认为1

示例值：1

func (*ListTicketReqBuilder) PageSize 

func (builder *ListTicketReqBuilder) PageSize(pageSize int) *ListTicketReqBuilder

当前页大小，最大为200， 默认为20。分页查询最多累计返回一万条数据，超过一万条请更改查询条件，推荐通过时间查询。

示例值：20

func (*ListTicketReqBuilder) Score 

func (builder *ListTicketReqBuilder) Score(score int) *ListTicketReqBuilder

搜索条件: 工单评分

示例值：1

func (*ListTicketReqBuilder) Solved 

func (builder *ListTicketReqBuilder) Solved(solved int) *ListTicketReqBuilder

搜索条件: 工单是否解决 1:没解决 2:已解决

示例值：1

func (*ListTicketReqBuilder) StatusList 

func (builder *ListTicketReqBuilder) StatusList(statusList []int) *ListTicketReqBuilder

搜索条件: 工单状态列表

示例值：1

func (*ListTicketReqBuilder) Tags 

func (builder *ListTicketReqBuilder) Tags(tags []string) *ListTicketReqBuilder

搜索条件: 用户标签列表

示例值：备注

func (*ListTicketReqBuilder) TicketId 

func (builder *ListTicketReqBuilder) TicketId(ticketId string) *ListTicketReqBuilder

搜索条件：工单ID

示例值：123456

func (*ListTicketReqBuilder) Type 

func (builder *ListTicketReqBuilder) Type(type_ int) *ListTicketReqBuilder

搜索条件: 工单类型 1:bot 2:人工

示例值：1

func (*ListTicketReqBuilder) UpdateTimeEnd 

func (builder *ListTicketReqBuilder) UpdateTimeEnd(updateTimeEnd int) *ListTicketReqBuilder

搜索条件: 工单修改结束时间 ms(也需要填上update_time_start)

示例值：1616920429000

func (*ListTicketReqBuilder) UpdateTimeStart 

func (builder *ListTicketReqBuilder) UpdateTimeStart(updateTimeStart int) *ListTicketReqBuilder

搜索条件: 工单修改起始时间 ms (也需要填上update_time_end)

示例值：1616920429000

type ListTicketResp 

type ListTicketResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *ListTicketRespData `json:"data"` // 业务数据
}

func (*ListTicketResp) Success 

func (resp *ListTicketResp) Success() bool

type ListTicketRespData 

type ListTicketRespData struct {
	Total   *int      `json:"total,omitempty"`   // 工单总数 (单次请求最大为10000条)
	Tickets []*Ticket `json:"tickets,omitempty"` // 工单
}

type Notification 

type Notification struct {
	Id                          *string                   `json:"id,omitempty"`                              // 非必填，创建成功后返回
	JobName                     *string                   `json:"job_name,omitempty"`                        // 必填，任务名称
	Status                      *int                      `json:"status,omitempty"`                          // 非必填，创建成功后返回
	CreateUser                  *NotificationUser         `json:"create_user,omitempty"`                     // 非必填，创建人
	CreatedAt                   *string                   `json:"created_at,omitempty"`                      // 非必填，创建时间（毫秒时间戳）
	UpdateUser                  *NotificationUser         `json:"update_user,omitempty"`                     // 非必填，更新用户
	UpdatedAt                   *string                   `json:"updated_at,omitempty"`                      // 非必填，更新时间（毫秒时间戳）
	TargetUserCount             *int                      `json:"target_user_count,omitempty"`               // 非必填，目标推送用户总数
	SentUserCount               *int                      `json:"sent_user_count,omitempty"`                 // 非必填，已推送用户总数
	ReadUserCount               *int                      `json:"read_user_count,omitempty"`                 // 非必填，已读用户总数
	SendAt                      *string                   `json:"send_at,omitempty"`                         // 非必填，推送任务触发时间（毫秒时间戳）
	PushContent                 *string                   `json:"push_content,omitempty"`                    // 必填，推送内容，详见：https://open.feishu.cn/tool/cardbuilder?from=howtoguide
	PushType                    *int                      `json:"push_type,omitempty"`                       // 必填，;0（定时推送：push_scope不能等于3） 1（新人入职推送：push_scope必须等于1或者3；new_staff_scope_type不能为空）
	PushScopeType               *int                      `json:"push_scope_type,omitempty"`                 // 必填，;推送范围（服务台私信） 0：组织内全部成员（user_list和department_list必须为空） 1：不推送任何成员（user_list和department_list必须为空，chat_list不可为空） 2：推送到部分成员（user_list或department_list不能为空） 3：入职新人 以上四种状态，chat_list都相对独立，只有在推送范围为1时，必须需要设置chat_list
	NewStaffScopeType           *int                      `json:"new_staff_scope_type,omitempty"`            // 非必填，;新人入职范围类型（push_type为1时生效） 0：组织内所有新人 1：组织内特定的部门（new_staff_scope_department_list 字段不能为空）
	NewStaffScopeDepartmentList []*NotificationDepartment `json:"new_staff_scope_department_list,omitempty"` // 非必填，新人入职生效部门列表
	UserList                    []*NotificationUser       `json:"user_list,omitempty"`                       // 非必填，push推送到成员列表
	DepartmentList              []*NotificationDepartment `json:"department_list,omitempty"`                 // 非必填，push推送到的部门信息列表
	ChatList                    []*NotificationChat       `json:"chat_list,omitempty"`                       // 非必填，push推送到的会话列表(群)
	Ext                         *string                   `json:"ext,omitempty"`                             // 非必填，预留扩展字段
}

type NotificationBuilder 

type NotificationBuilder struct {
	// contains filtered or unexported fields
}

func NewNotificationBuilder 

func NewNotificationBuilder() *NotificationBuilder

func (*NotificationBuilder) Build 

func (builder *NotificationBuilder) Build() *Notification

func (*NotificationBuilder) ChatList 

func (builder *NotificationBuilder) ChatList(chatList []*NotificationChat) *NotificationBuilder

非必填，push推送到的会话列表(群)

示例值：[{"chat_id":"oc_7c1a2815c9846b5e518b950de0e62de8"}]

func (*NotificationBuilder) CreateUser 

func (builder *NotificationBuilder) CreateUser(createUser *NotificationUser) *NotificationBuilder

非必填，创建人

示例值：{"avatar_url":"","name":"","user_id":"ou_7277fd1262bfafc363d5b2a1f9c2ac90"}

func (*NotificationBuilder) CreatedAt 

func (builder *NotificationBuilder) CreatedAt(createdAt string) *NotificationBuilder

非必填，创建时间（毫秒时间戳）

示例值：1626332244719

func (*NotificationBuilder) DepartmentList 

func (builder *NotificationBuilder) DepartmentList(departmentList []*NotificationDepartment) *NotificationBuilder

非必填，push推送到的部门信息列表

示例值：[{"department_id":"od_7c1a2815c9846b5e518b950de0e62de8"}]

func (*NotificationBuilder) Ext 

func (builder *NotificationBuilder) Ext(ext string) *NotificationBuilder

非必填，预留扩展字段

示例值：{}

func (*NotificationBuilder) Id 

func (builder *NotificationBuilder) Id(id string) *NotificationBuilder

非必填，创建成功后返回

示例值：6981801914270744596

func (*NotificationBuilder) JobName 

func (builder *NotificationBuilder) JobName(jobName string) *NotificationBuilder

必填，任务名称

示例值：测试推送任务

func (*NotificationBuilder) NewStaffScopeDepartmentList 

func (builder *NotificationBuilder) NewStaffScopeDepartmentList(newStaffScopeDepartmentList []*NotificationDepartment) *NotificationBuilder

非必填，新人入职生效部门列表

示例值：[{"department_id":"od_7c1a2815c9846b5e518b950de0e62de8"}]

func (*NotificationBuilder) NewStaffScopeType 

func (builder *NotificationBuilder) NewStaffScopeType(newStaffScopeType int) *NotificationBuilder

非必填，;新人入职范围类型（push_type为1时生效） 0：组织内所有新人 1：组织内特定的部门（new_staff_scope_department_list 字段不能为空）

示例值：0

func (*NotificationBuilder) PushContent 

func (builder *NotificationBuilder) PushContent(pushContent string) *NotificationBuilder

必填，推送内容，详见：https://open.feishu.cn/tool/cardbuilder?from=howtoguide

示例值：{ \"config\": { \"wide_screen_mode\": true }, \"elements\": [ { \"tag\": \"div\", \"text\": { \"tag\": \"lark_md\", \"content\": \"[飞书](https://www.feishu.cn)整合即时沟通、日历、音视频会议、云文档、云盘、工作台等功能于一体，成就组织和个人，更高效、更愉悦。\" } } ] }

func (*NotificationBuilder) PushScopeType 

func (builder *NotificationBuilder) PushScopeType(pushScopeType int) *NotificationBuilder

必填，;推送范围（服务台私信） 0：组织内全部成员（user_list和department_list必须为空） 1：不推送任何成员（user_list和department_list必须为空，chat_list不可为空） 2：推送到部分成员（user_list或department_list不能为空） 3：入职新人 以上四种状态，chat_list都相对独立，只有在推送范围为1时，必须需要设置chat_list

示例值：0

func (*NotificationBuilder) PushType 

func (builder *NotificationBuilder) PushType(pushType int) *NotificationBuilder

必填，;0（定时推送：push_scope不能等于3） 1（新人入职推送：push_scope必须等于1或者3；new_staff_scope_type不能为空）

示例值：0

func (*NotificationBuilder) ReadUserCount 

func (builder *NotificationBuilder) ReadUserCount(readUserCount int) *NotificationBuilder

非必填，已读用户总数

示例值：1

func (*NotificationBuilder) SendAt 

func (builder *NotificationBuilder) SendAt(sendAt string) *NotificationBuilder

非必填，推送任务触发时间（毫秒时间戳）

示例值：1626332244719

func (*NotificationBuilder) SentUserCount 

func (builder *NotificationBuilder) SentUserCount(sentUserCount int) *NotificationBuilder

非必填，已推送用户总数

示例值：1

func (*NotificationBuilder) Status 

func (builder *NotificationBuilder) Status(status int) *NotificationBuilder

非必填，创建成功后返回

示例值：0

func (*NotificationBuilder) TargetUserCount 

func (builder *NotificationBuilder) TargetUserCount(targetUserCount int) *NotificationBuilder

非必填，目标推送用户总数

示例值：1

func (*NotificationBuilder) UpdateUser 

func (builder *NotificationBuilder) UpdateUser(updateUser *NotificationUser) *NotificationBuilder

非必填，更新用户

示例值：{"avatar_url":"","name":"","user_id":"ou_7277fd1262bfafc363d5b2a1f9c2ac90"}

func (*NotificationBuilder) UpdatedAt 

func (builder *NotificationBuilder) UpdatedAt(updatedAt string) *NotificationBuilder

非必填，更新时间（毫秒时间戳）

示例值：1626332244719

func (*NotificationBuilder) UserList 

func (builder *NotificationBuilder) UserList(userList []*NotificationUser) *NotificationBuilder

非必填，push推送到成员列表

示例值：[{"user_id":"ou_7277fd1262bfafc363d5b2a1f9c2ac90"}]

type NotificationChat 

type NotificationChat struct {
	ChatId *string `json:"chat_id,omitempty"` // 非必填，会话ID
	Name   *string `json:"name,omitempty"`    // 非必填，会话名称
}

type NotificationChatBuilder 

type NotificationChatBuilder struct {
	// contains filtered or unexported fields
}

func NewNotificationChatBuilder 

func NewNotificationChatBuilder() *NotificationChatBuilder

func (*NotificationChatBuilder) Build 

func (builder *NotificationChatBuilder) Build() *NotificationChat

func (*NotificationChatBuilder) ChatId 

func (builder *NotificationChatBuilder) ChatId(chatId string) *NotificationChatBuilder

非必填，会话ID

示例值：oc_7277fd1262bfafc363d5b2a1f9c2ac90

func (*NotificationChatBuilder) Name 

func (builder *NotificationChatBuilder) Name(name string) *NotificationChatBuilder

非必填，会话名称

示例值：测试群聊

type NotificationDepartment 

type NotificationDepartment struct {
	DepartmentId *string `json:"department_id,omitempty"` // 部门ID
	Name         *string `json:"name,omitempty"`          // 非必填，部门名称
}

type NotificationDepartmentBuilder 

type NotificationDepartmentBuilder struct {
	// contains filtered or unexported fields
}

func NewNotificationDepartmentBuilder 

func NewNotificationDepartmentBuilder() *NotificationDepartmentBuilder

func (*NotificationDepartmentBuilder) Build 

func (builder *NotificationDepartmentBuilder) Build() *NotificationDepartment

func (*NotificationDepartmentBuilder) DepartmentId 

func (builder *NotificationDepartmentBuilder) DepartmentId(departmentId string) *NotificationDepartmentBuilder

部门ID

示例值：od_7277fd1262bfafc363d5b2a1f9c2ac90

func (*NotificationDepartmentBuilder) Name 

func (builder *NotificationDepartmentBuilder) Name(name string) *NotificationDepartmentBuilder

非必填，部门名称

示例值：测试部门

type NotificationUser 

type NotificationUser struct {
	UserId    *string `json:"user_id,omitempty"`    // 非必填，用户id
	AvatarUrl *string `json:"avatar_url,omitempty"` // 非必填，头像地址
	Name      *string `json:"name,omitempty"`       // 非必填，用户名称
}

type NotificationUserBuilder 

type NotificationUserBuilder struct {
	// contains filtered or unexported fields
}

func NewNotificationUserBuilder 

func NewNotificationUserBuilder() *NotificationUserBuilder

func (*NotificationUserBuilder) AvatarUrl 

func (builder *NotificationUserBuilder) AvatarUrl(avatarUrl string) *NotificationUserBuilder

非必填，头像地址

示例值：http://*.com/*.png

func (*NotificationUserBuilder) Build 

func (builder *NotificationUserBuilder) Build() *NotificationUser

func (*NotificationUserBuilder) Name 

func (builder *NotificationUserBuilder) Name(name string) *NotificationUserBuilder

非必填，用户名称

示例值：test

func (*NotificationUserBuilder) UserId 

func (builder *NotificationUserBuilder) UserId(userId string) *NotificationUserBuilder

非必填，用户id

示例值：ou_7277fd1262bfafc363d5b2a1f9c2ac90

type P2NotificationApproveV1 

type P2NotificationApproveV1 struct {
	*larkevent.EventV2Base                              // 事件基础数据
	*larkevent.EventReq                                 // 请求原生数据
	Event                  *P2NotificationApproveV1Data `json:"event"` // 事件内容
}

func (*P2NotificationApproveV1) RawReq 

func (m *P2NotificationApproveV1) RawReq(req *larkevent.EventReq)

type P2NotificationApproveV1Data 

type P2NotificationApproveV1Data struct {
	NotificationId *string `json:"notification_id,omitempty"` // 推送任务唯一ID
	HelpdeskId     *string `json:"helpdesk_id,omitempty"`     // 服务台唯一ID
	ApproveStatus  *string `json:"approve_status,omitempty"`  // REJECTED(审核不通过);APPROVED(审核通过);CANCELED(取消审核);DELETED(删除审核)
}

type P2NotificationApproveV1Handler 

type P2NotificationApproveV1Handler struct {
	// contains filtered or unexported fields
}

消息处理器定义

func NewP2NotificationApproveV1Handler 

func NewP2NotificationApproveV1Handler(handler func(context.Context, *P2NotificationApproveV1) error) *P2NotificationApproveV1Handler

func (*P2NotificationApproveV1Handler) Event 

func (h *P2NotificationApproveV1Handler) Event() interface{}

返回事件的消息体的实例，用于反序列化用

func (*P2NotificationApproveV1Handler) Handle 

func (h *P2NotificationApproveV1Handler) Handle(ctx context.Context, event interface{}) error

回调开发者注册的handle

type P2TicketCreatedV1 

type P2TicketCreatedV1 struct {
	*larkevent.EventV2Base                        // 事件基础数据
	*larkevent.EventReq                           // 请求原生数据
	Event                  *P2TicketCreatedV1Data `json:"event"` // 事件内容
}

func (*P2TicketCreatedV1) RawReq 

func (m *P2TicketCreatedV1) RawReq(req *larkevent.EventReq)

type P2TicketCreatedV1Data 

type P2TicketCreatedV1Data struct {
	TicketId         *string                       `json:"ticket_id,omitempty"`         // ticket id
	HelpdeskId       *string                       `json:"helpdesk_id,omitempty"`       // helpdesk id
	Guest            *TicketUserEvent              `json:"guest,omitempty"`             // guest of this ticket
	Stage            *int                          `json:"stage,omitempty"`             // ticket stage
	Status           *int                          `json:"status,omitempty"`            // ticket status
	Score            *int                          `json:"score,omitempty"`             // ticket score
	CreatedAt        *int                          `json:"created_at,omitempty"`        // the time when the ticket is created
	UpdatedAt        *int                          `json:"updated_at,omitempty"`        // the time when the ticket is updated
	ClosedAt         *int                          `json:"closed_at,omitempty"`         // the time when the ticket is closed
	Channel          *int                          `json:"channel,omitempty"`           // the ticket channel
	Solve            *int                          `json:"solve,omitempty"`             // if ticket is solved
	CustomizedFields []*CustomizedFieldDisplayItem `json:"customized_fields,omitempty"` // ticket customized fields
	ChatId           *string                       `json:"chat_id,omitempty"`           //
}

type P2TicketCreatedV1Handler 

type P2TicketCreatedV1Handler struct {
	// contains filtered or unexported fields
}

消息处理器定义

func NewP2TicketCreatedV1Handler 

func NewP2TicketCreatedV1Handler(handler func(context.Context, *P2TicketCreatedV1) error) *P2TicketCreatedV1Handler

func (*P2TicketCreatedV1Handler) Event 

func (h *P2TicketCreatedV1Handler) Event() interface{}

返回事件的消息体的实例，用于反序列化用

func (*P2TicketCreatedV1Handler) Handle 

func (h *P2TicketCreatedV1Handler) Handle(ctx context.Context, event interface{}) error

回调开发者注册的handle

type P2TicketMessageCreatedV1 

type P2TicketMessageCreatedV1 struct {
	*larkevent.EventV2Base                               // 事件基础数据
	*larkevent.EventReq                                  // 请求原生数据
	Event                  *P2TicketMessageCreatedV1Data `json:"event"` // 事件内容
}

func (*P2TicketMessageCreatedV1) RawReq 

func (m *P2TicketMessageCreatedV1) RawReq(req *larkevent.EventReq)

type P2TicketMessageCreatedV1Data 

type P2TicketMessageCreatedV1Data struct {
	TicketMessageId *string               `json:"ticket_message_id,omitempty"` // ticket message id
	MessageId       *string               `json:"message_id,omitempty"`        // open message id
	MsgType         *string               `json:"msg_type,omitempty"`          // message type, text is the only supported type
	Position        *string               `json:"position,omitempty"`          // position of the message
	SenderId        *UserId               `json:"sender_id,omitempty"`         // sender's open id, omitted if the sender is the bot
	SenderType      *int                  `json:"sender_type,omitempty"`       // sender type, 1 for bot, 2 for guest, 3 for agent
	Text            *string               `json:"text,omitempty"`              // message content
	Ticket          *Ticket               `json:"ticket,omitempty"`            // ticket related information
	EventId         *string               `json:"event_id,omitempty"`          // event id
	ChatId          *string               `json:"chat_id,omitempty"`           // chat id
	Content         *TicketMessageContent `json:"content,omitempty"`           // message content
}

type P2TicketMessageCreatedV1Handler 

type P2TicketMessageCreatedV1Handler struct {
	// contains filtered or unexported fields
}

消息处理器定义

func NewP2TicketMessageCreatedV1Handler 

func NewP2TicketMessageCreatedV1Handler(handler func(context.Context, *P2TicketMessageCreatedV1) error) *P2TicketMessageCreatedV1Handler

func (*P2TicketMessageCreatedV1Handler) Event 

func (h *P2TicketMessageCreatedV1Handler) Event() interface{}

返回事件的消息体的实例，用于反序列化用

func (*P2TicketMessageCreatedV1Handler) Handle 

func (h *P2TicketMessageCreatedV1Handler) Handle(ctx context.Context, event interface{}) error

回调开发者注册的handle

type P2TicketUpdatedV1 

type P2TicketUpdatedV1 struct {
	*larkevent.EventV2Base                        // 事件基础数据
	*larkevent.EventReq                           // 请求原生数据
	Event                  *P2TicketUpdatedV1Data `json:"event"` // 事件内容
}

func (*P2TicketUpdatedV1) RawReq 

func (m *P2TicketUpdatedV1) RawReq(req *larkevent.EventReq)

type P2TicketUpdatedV1Data 

type P2TicketUpdatedV1Data struct {
	Object    *TicketEvent           `json:"object,omitempty"`     // ticket after update
	OldObject *TicketEventUpdateInfo `json:"old_object,omitempty"` // ticket before update, only has updated fields
}

type P2TicketUpdatedV1Handler 

type P2TicketUpdatedV1Handler struct {
	// contains filtered or unexported fields
}

消息处理器定义

func NewP2TicketUpdatedV1Handler 

func NewP2TicketUpdatedV1Handler(handler func(context.Context, *P2TicketUpdatedV1) error) *P2TicketUpdatedV1Handler

func (*P2TicketUpdatedV1Handler) Event 

func (h *P2TicketUpdatedV1Handler) Event() interface{}

返回事件的消息体的实例，用于反序列化用

func (*P2TicketUpdatedV1Handler) Handle 

func (h *P2TicketUpdatedV1Handler) Handle(ctx context.Context, event interface{}) error

回调开发者注册的handle

type PatchAgentPathReqBodyBuilder 

type PatchAgentPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentPathReqBodyBuilder 

func NewPatchAgentPathReqBodyBuilder() *PatchAgentPathReqBodyBuilder

func (*PatchAgentPathReqBodyBuilder) Build 

func (builder *PatchAgentPathReqBodyBuilder) Build() (*PatchAgentReqBody, error)

func (*PatchAgentPathReqBodyBuilder) Status 

func (builder *PatchAgentPathReqBodyBuilder) Status(status int) *PatchAgentPathReqBodyBuilder

agent status

示例值：1：在线；2：离线

type PatchAgentReq 

type PatchAgentReq struct {
	Body *PatchAgentReqBody `body:""`
	// contains filtered or unexported fields
}

type PatchAgentReqBody 

type PatchAgentReqBody struct {
	Status *int `json:"status,omitempty"` // agent status
}

type PatchAgentReqBodyBuilder 

type PatchAgentReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentReqBodyBuilder 

func NewPatchAgentReqBodyBuilder() *PatchAgentReqBodyBuilder

func (*PatchAgentReqBodyBuilder) Build 

func (builder *PatchAgentReqBodyBuilder) Build() *PatchAgentReqBody

func (*PatchAgentReqBodyBuilder) Status 

func (builder *PatchAgentReqBodyBuilder) Status(status int) *PatchAgentReqBodyBuilder

agent status

示例值：1：在线；2：离线

type PatchAgentReqBuilder 

type PatchAgentReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentReqBuilder 

func NewPatchAgentReqBuilder() *PatchAgentReqBuilder

func (*PatchAgentReqBuilder) AgentId 

func (builder *PatchAgentReqBuilder) AgentId(agentId string) *PatchAgentReqBuilder

客服id

示例值：ou_14777d82ffef0f707de5a8c7ff2c5ebe

func (*PatchAgentReqBuilder) Body 

func (builder *PatchAgentReqBuilder) Body(body *PatchAgentReqBody) *PatchAgentReqBuilder

更新客服状态等信息

func (*PatchAgentReqBuilder) Build 

func (builder *PatchAgentReqBuilder) Build() *PatchAgentReq

type PatchAgentResp 

type PatchAgentResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PatchAgentResp) Success 

func (resp *PatchAgentResp) Success() bool

type PatchAgentSchedulesPathReqBodyBuilder 

type PatchAgentSchedulesPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentSchedulesPathReqBodyBuilder 

func NewPatchAgentSchedulesPathReqBodyBuilder() *PatchAgentSchedulesPathReqBodyBuilder

func (*PatchAgentSchedulesPathReqBodyBuilder) AgentSchedule 

func (builder *PatchAgentSchedulesPathReqBodyBuilder) AgentSchedule(agentSchedule *AgentScheduleUpdateInfo) *PatchAgentSchedulesPathReqBodyBuilder

工作日程列表

示例值：

func (*PatchAgentSchedulesPathReqBodyBuilder) Build 

func (builder *PatchAgentSchedulesPathReqBodyBuilder) Build() (*PatchAgentSchedulesReqBody, error)

type PatchAgentSchedulesReq 

type PatchAgentSchedulesReq struct {
	Body *PatchAgentSchedulesReqBody `body:""`
	// contains filtered or unexported fields
}

type PatchAgentSchedulesReqBody 

type PatchAgentSchedulesReqBody struct {
	AgentSchedule *AgentScheduleUpdateInfo `json:"agent_schedule,omitempty"` // 工作日程列表
}

type PatchAgentSchedulesReqBodyBuilder 

type PatchAgentSchedulesReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentSchedulesReqBodyBuilder 

func NewPatchAgentSchedulesReqBodyBuilder() *PatchAgentSchedulesReqBodyBuilder

func (*PatchAgentSchedulesReqBodyBuilder) AgentSchedule 

func (builder *PatchAgentSchedulesReqBodyBuilder) AgentSchedule(agentSchedule *AgentScheduleUpdateInfo) *PatchAgentSchedulesReqBodyBuilder

工作日程列表

示例值：

func (*PatchAgentSchedulesReqBodyBuilder) Build 

func (builder *PatchAgentSchedulesReqBodyBuilder) Build() *PatchAgentSchedulesReqBody

type PatchAgentSchedulesReqBuilder 

type PatchAgentSchedulesReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentSchedulesReqBuilder 

func NewPatchAgentSchedulesReqBuilder() *PatchAgentSchedulesReqBuilder

func (*PatchAgentSchedulesReqBuilder) AgentId 

func (builder *PatchAgentSchedulesReqBuilder) AgentId(agentId string) *PatchAgentSchedulesReqBuilder

客服 id

示例值：123456

func (*PatchAgentSchedulesReqBuilder) Body 

func (builder *PatchAgentSchedulesReqBuilder) Body(body *PatchAgentSchedulesReqBody) *PatchAgentSchedulesReqBuilder

该接口用于更新客服的日程

func (*PatchAgentSchedulesReqBuilder) Build 

func (builder *PatchAgentSchedulesReqBuilder) Build() *PatchAgentSchedulesReq

type PatchAgentSchedulesResp 

type PatchAgentSchedulesResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PatchAgentSchedulesResp) Success 

func (resp *PatchAgentSchedulesResp) Success() bool

type PatchAgentSkillPathReqBodyBuilder 

type PatchAgentSkillPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentSkillPathReqBodyBuilder 

func NewPatchAgentSkillPathReqBodyBuilder() *PatchAgentSkillPathReqBodyBuilder

func (*PatchAgentSkillPathReqBodyBuilder) AgentSkill 

func (builder *PatchAgentSkillPathReqBodyBuilder) AgentSkill(agentSkill *AgentSkill) *PatchAgentSkillPathReqBodyBuilder

更新技能

示例值：

func (*PatchAgentSkillPathReqBodyBuilder) Build 

func (builder *PatchAgentSkillPathReqBodyBuilder) Build() (*PatchAgentSkillReqBody, error)

type PatchAgentSkillReq 

type PatchAgentSkillReq struct {
	Body *PatchAgentSkillReqBody `body:""`
	// contains filtered or unexported fields
}

type PatchAgentSkillReqBody 

type PatchAgentSkillReqBody struct {
	AgentSkill *AgentSkill `json:"agent_skill,omitempty"` // 更新技能
}

type PatchAgentSkillReqBodyBuilder 

type PatchAgentSkillReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentSkillReqBodyBuilder 

func NewPatchAgentSkillReqBodyBuilder() *PatchAgentSkillReqBodyBuilder

func (*PatchAgentSkillReqBodyBuilder) AgentSkill 

func (builder *PatchAgentSkillReqBodyBuilder) AgentSkill(agentSkill *AgentSkill) *PatchAgentSkillReqBodyBuilder

更新技能

示例值：

func (*PatchAgentSkillReqBodyBuilder) Build 

func (builder *PatchAgentSkillReqBodyBuilder) Build() *PatchAgentSkillReqBody

type PatchAgentSkillReqBuilder 

type PatchAgentSkillReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchAgentSkillReqBuilder 

func NewPatchAgentSkillReqBuilder() *PatchAgentSkillReqBuilder

func (*PatchAgentSkillReqBuilder) AgentSkillId 

func (builder *PatchAgentSkillReqBuilder) AgentSkillId(agentSkillId string) *PatchAgentSkillReqBuilder

agent skill id

示例值：test-skill-id

func (*PatchAgentSkillReqBuilder) Body 

func (builder *PatchAgentSkillReqBuilder) Body(body *PatchAgentSkillReqBody) *PatchAgentSkillReqBuilder

该接口用于更新客服技能

func (*PatchAgentSkillReqBuilder) Build 

func (builder *PatchAgentSkillReqBuilder) Build() *PatchAgentSkillReq

type PatchAgentSkillResp 

type PatchAgentSkillResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PatchAgentSkillResp) Success 

func (resp *PatchAgentSkillResp) Success() bool

type PatchCategoryReq 

type PatchCategoryReq struct {
	Category *Category `body:""`
	// contains filtered or unexported fields
}

type PatchCategoryReqBuilder 

type PatchCategoryReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchCategoryReqBuilder 

func NewPatchCategoryReqBuilder() *PatchCategoryReqBuilder

func (*PatchCategoryReqBuilder) Build 

func (builder *PatchCategoryReqBuilder) Build() *PatchCategoryReq

func (*PatchCategoryReqBuilder) Category 

func (builder *PatchCategoryReqBuilder) Category(category *Category) *PatchCategoryReqBuilder

该接口用于更新知识库分类详情。

func (*PatchCategoryReqBuilder) Id 

func (builder *PatchCategoryReqBuilder) Id(id string) *PatchCategoryReqBuilder

category id

示例值：6948728206392295444

type PatchCategoryResp 

type PatchCategoryResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PatchCategoryResp) Success 

func (resp *PatchCategoryResp) Success() bool

type PatchFaqPathReqBodyBuilder 

type PatchFaqPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchFaqPathReqBodyBuilder 

func NewPatchFaqPathReqBodyBuilder() *PatchFaqPathReqBodyBuilder

func (*PatchFaqPathReqBodyBuilder) Build 

func (builder *PatchFaqPathReqBodyBuilder) Build() (*PatchFaqReqBody, error)

func (*PatchFaqPathReqBodyBuilder) Faq 

func (builder *PatchFaqPathReqBodyBuilder) Faq(faq *FaqUpdateInfo) *PatchFaqPathReqBodyBuilder

修改的知识库内容

示例值：

type PatchFaqReq 

type PatchFaqReq struct {
	Body *PatchFaqReqBody `body:""`
	// contains filtered or unexported fields
}

type PatchFaqReqBody 

type PatchFaqReqBody struct {
	Faq *FaqUpdateInfo `json:"faq,omitempty"` // 修改的知识库内容
}

type PatchFaqReqBodyBuilder 

type PatchFaqReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchFaqReqBodyBuilder 

func NewPatchFaqReqBodyBuilder() *PatchFaqReqBodyBuilder

func (*PatchFaqReqBodyBuilder) Build 

func (builder *PatchFaqReqBodyBuilder) Build() *PatchFaqReqBody

func (*PatchFaqReqBodyBuilder) Faq 

func (builder *PatchFaqReqBodyBuilder) Faq(faq *FaqUpdateInfo) *PatchFaqReqBodyBuilder

修改的知识库内容

示例值：

type PatchFaqReqBuilder 

type PatchFaqReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchFaqReqBuilder 

func NewPatchFaqReqBuilder() *PatchFaqReqBuilder

func (*PatchFaqReqBuilder) Body 

func (builder *PatchFaqReqBuilder) Body(body *PatchFaqReqBody) *PatchFaqReqBuilder

该接口用于修改知识库。

func (*PatchFaqReqBuilder) Build 

func (builder *PatchFaqReqBuilder) Build() *PatchFaqReq

func (*PatchFaqReqBuilder) Id 

func (builder *PatchFaqReqBuilder) Id(id string) *PatchFaqReqBuilder

知识库ID

示例值：6856395634652479491

type PatchFaqResp 

type PatchFaqResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PatchFaqResp) Success 

func (resp *PatchFaqResp) Success() bool

type PatchNotificationReq 

type PatchNotificationReq struct {
	Notification *Notification `body:""`
	// contains filtered or unexported fields
}

type PatchNotificationReqBuilder 

type PatchNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchNotificationReqBuilder 

func NewPatchNotificationReqBuilder() *PatchNotificationReqBuilder

func (*PatchNotificationReqBuilder) Build 

func (builder *PatchNotificationReqBuilder) Build() *PatchNotificationReq

func (*PatchNotificationReqBuilder) Notification 

func (builder *PatchNotificationReqBuilder) Notification(notification *Notification) *PatchNotificationReqBuilder

更新推送信息，只有在草稿状态下才可以调用此接口进行更新

func (*PatchNotificationReqBuilder) NotificationId 

func (builder *PatchNotificationReqBuilder) NotificationId(notificationId string) *PatchNotificationReqBuilder

push任务唯一id

示例值：6985032626234982420

func (*PatchNotificationReqBuilder) UserIdType 

func (builder *PatchNotificationReqBuilder) UserIdType(userIdType string) *PatchNotificationReqBuilder

此次调用中使用的用户ID的类型

示例值：

type PatchNotificationResp 

type PatchNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PatchNotificationResp) Success 

func (resp *PatchNotificationResp) Success() bool

type PatchTicketCustomizedFieldReq 

type PatchTicketCustomizedFieldReq struct {
	TicketCustomizedField *TicketCustomizedField `body:""`
	// contains filtered or unexported fields
}

type PatchTicketCustomizedFieldReqBuilder 

type PatchTicketCustomizedFieldReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPatchTicketCustomizedFieldReqBuilder 

func NewPatchTicketCustomizedFieldReqBuilder() *PatchTicketCustomizedFieldReqBuilder

func (*PatchTicketCustomizedFieldReqBuilder) Build 

func (builder *PatchTicketCustomizedFieldReqBuilder) Build() *PatchTicketCustomizedFieldReq

func (*PatchTicketCustomizedFieldReqBuilder) TicketCustomizedField 

func (builder *PatchTicketCustomizedFieldReqBuilder) TicketCustomizedField(ticketCustomizedField *TicketCustomizedField) *PatchTicketCustomizedFieldReqBuilder

该接口用于更新自定义字段。

func (*PatchTicketCustomizedFieldReqBuilder) TicketCustomizedFieldId 

func (builder *PatchTicketCustomizedFieldReqBuilder) TicketCustomizedFieldId(ticketCustomizedFieldId string) *PatchTicketCustomizedFieldReqBuilder

工单自定义字段ID

示例值：6948728206392295444

type PatchTicketCustomizedFieldResp 

type PatchTicketCustomizedFieldResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PatchTicketCustomizedFieldResp) Success 

func (resp *PatchTicketCustomizedFieldResp) Success() bool

type PreviewNotificationReq 

type PreviewNotificationReq struct {
	// contains filtered or unexported fields
}

type PreviewNotificationReqBuilder 

type PreviewNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewPreviewNotificationReqBuilder 

func NewPreviewNotificationReqBuilder() *PreviewNotificationReqBuilder

func (*PreviewNotificationReqBuilder) Build 

func (builder *PreviewNotificationReqBuilder) Build() *PreviewNotificationReq

func (*PreviewNotificationReqBuilder) NotificationId 

func (builder *PreviewNotificationReqBuilder) NotificationId(notificationId string) *PreviewNotificationReqBuilder

创建推送接口成功后返回的唯一id

示例值：6985032626234982420

type PreviewNotificationResp 

type PreviewNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*PreviewNotificationResp) Success 

func (resp *PreviewNotificationResp) Success() bool

type Richtext 

type Richtext struct {
	Content *string `json:"content,omitempty"` // 内容
	Type    *string `json:"type,omitempty"`    // 类型
}

type RichtextBuilder 

type RichtextBuilder struct {
	// contains filtered or unexported fields
}

func NewRichtextBuilder 

func NewRichtextBuilder() *RichtextBuilder

func (*RichtextBuilder) Build 

func (builder *RichtextBuilder) Build() *Richtext

func (*RichtextBuilder) Content 

func (builder *RichtextBuilder) Content(content string) *RichtextBuilder

内容

示例值：我的答案

func (*RichtextBuilder) Type 

func (builder *RichtextBuilder) Type(type_ string) *RichtextBuilder

类型

示例值：text

type SearchFaqIterator 

type SearchFaqIterator struct {
	// contains filtered or unexported fields
}

func (*SearchFaqIterator) Next 

func (iterator *SearchFaqIterator) Next() (bool, *Faq, error)

func (*SearchFaqIterator) NextPageToken 

func (iterator *SearchFaqIterator) NextPageToken() *string

type SearchFaqReq 

type SearchFaqReq struct {
	Limit int // 最多返回多少记录，只有在使用迭代器访问时，才有效
	// contains filtered or unexported fields
}

type SearchFaqReqBuilder 

type SearchFaqReqBuilder struct {
	// contains filtered or unexported fields
}

func NewSearchFaqReqBuilder 

func NewSearchFaqReqBuilder() *SearchFaqReqBuilder

func (*SearchFaqReqBuilder) Base64 

func (builder *SearchFaqReqBuilder) Base64(base64 string) *SearchFaqReqBuilder

是否转换为base64,输入true表示是，不填写表示否，中文需要转换为base64

示例值：5bel5Y2V

func (*SearchFaqReqBuilder) Build 

func (builder *SearchFaqReqBuilder) Build() *SearchFaqReq

func (*SearchFaqReqBuilder) Limit 

func (builder *SearchFaqReqBuilder) Limit(limit int) *SearchFaqReqBuilder

最大返回多少记录，当使用迭代器访问时才有效

func (*SearchFaqReqBuilder) PageSize 

func (builder *SearchFaqReqBuilder) PageSize(pageSize int) *SearchFaqReqBuilder

分页大小

示例值：10

func (*SearchFaqReqBuilder) PageToken 

func (builder *SearchFaqReqBuilder) PageToken(pageToken string) *SearchFaqReqBuilder

分页标记，第一次请求不填，表示从头开始遍历；分页查询结果还有更多项时会同时返回新的 page_token，下次遍历可采用该page_token 获取查询结果

示例值：6936004780707807251

func (*SearchFaqReqBuilder) Query 

func (builder *SearchFaqReqBuilder) Query(query string) *SearchFaqReqBuilder

搜索query;，query内容如果不是英文，包含中文空格等有两种编码策略：1. url编码 2. base64编码，同时加上base64=true参数

示例值：wifi

type SearchFaqResp 

type SearchFaqResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *SearchFaqRespData `json:"data"` // 业务数据
}

func (*SearchFaqResp) Success 

func (resp *SearchFaqResp) Success() bool

type SearchFaqRespData 

type SearchFaqRespData struct {
	HasMore   *bool   `json:"has_more,omitempty"`   // if there's next page
	PageToken *string `json:"page_token,omitempty"` // the next page token
	Items     []*Faq  `json:"items,omitempty"`      // 知识库列表
}

type StartServiceTicketPathReqBodyBuilder 

type StartServiceTicketPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewStartServiceTicketPathReqBodyBuilder 

func NewStartServiceTicketPathReqBodyBuilder() *StartServiceTicketPathReqBodyBuilder

func (*StartServiceTicketPathReqBodyBuilder) AppointedAgents 

func (builder *StartServiceTicketPathReqBodyBuilder) AppointedAgents(appointedAgents []string) *StartServiceTicketPathReqBodyBuilder

客服 open ids (获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))，human_service需要为true

示例值：[ou_7dab8a3d3cdcc9da365777c7ad535d62]

func (*StartServiceTicketPathReqBodyBuilder) Build 

func (builder *StartServiceTicketPathReqBodyBuilder) Build() (*StartServiceTicketReqBody, error)

func (*StartServiceTicketPathReqBodyBuilder) CustomizedInfo 

func (builder *StartServiceTicketPathReqBodyBuilder) CustomizedInfo(customizedInfo string) *StartServiceTicketPathReqBodyBuilder

工单来源自定义信息，长度限制1024字符，如设置，[获取工单详情](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/get)会返回此信息

示例值：测试自定义字段信息

func (*StartServiceTicketPathReqBodyBuilder) HumanService 

func (builder *StartServiceTicketPathReqBodyBuilder) HumanService(humanService bool) *StartServiceTicketPathReqBodyBuilder

是否直接进入人工(若appointed_agents填写了，该值为必填)

示例值：false

func (*StartServiceTicketPathReqBodyBuilder) OpenId 

func (builder *StartServiceTicketPathReqBodyBuilder) OpenId(openId string) *StartServiceTicketPathReqBodyBuilder

用户 open id,(获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))

示例值：ou_7dab8a3d3cdcc9da365777c7ad535d62

type StartServiceTicketReq 

type StartServiceTicketReq struct {
	Body *StartServiceTicketReqBody `body:""`
	// contains filtered or unexported fields
}

type StartServiceTicketReqBody 

type StartServiceTicketReqBody struct {
	HumanService    *bool    `json:"human_service,omitempty"`    // 是否直接进入人工(若appointed_agents填写了，该值为必填)
	AppointedAgents []string `json:"appointed_agents,omitempty"` // 客服 open ids (获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))，human_service需要为true
	OpenId          *string  `json:"open_id,omitempty"`          // 用户 open id,(获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))
	CustomizedInfo  *string  `json:"customized_info,omitempty"`  // 工单来源自定义信息，长度限制1024字符，如设置，[获取工单详情](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/get)会返回此信息
}

type StartServiceTicketReqBodyBuilder 

type StartServiceTicketReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewStartServiceTicketReqBodyBuilder 

func NewStartServiceTicketReqBodyBuilder() *StartServiceTicketReqBodyBuilder

func (*StartServiceTicketReqBodyBuilder) AppointedAgents 

func (builder *StartServiceTicketReqBodyBuilder) AppointedAgents(appointedAgents []string) *StartServiceTicketReqBodyBuilder

客服 open ids (获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))，human_service需要为true

示例值：[ou_7dab8a3d3cdcc9da365777c7ad535d62]

func (*StartServiceTicketReqBodyBuilder) Build 

func (builder *StartServiceTicketReqBodyBuilder) Build() *StartServiceTicketReqBody

func (*StartServiceTicketReqBodyBuilder) CustomizedInfo 

func (builder *StartServiceTicketReqBodyBuilder) CustomizedInfo(customizedInfo string) *StartServiceTicketReqBodyBuilder

工单来源自定义信息，长度限制1024字符，如设置，[获取工单详情](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/get)会返回此信息

示例值：测试自定义字段信息

func (*StartServiceTicketReqBodyBuilder) HumanService 

func (builder *StartServiceTicketReqBodyBuilder) HumanService(humanService bool) *StartServiceTicketReqBodyBuilder

是否直接进入人工(若appointed_agents填写了，该值为必填)

示例值：false

func (*StartServiceTicketReqBodyBuilder) OpenId 

func (builder *StartServiceTicketReqBodyBuilder) OpenId(openId string) *StartServiceTicketReqBodyBuilder

用户 open id,(获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))

示例值：ou_7dab8a3d3cdcc9da365777c7ad535d62

type StartServiceTicketReqBuilder 

type StartServiceTicketReqBuilder struct {
	// contains filtered or unexported fields
}

func NewStartServiceTicketReqBuilder 

func NewStartServiceTicketReqBuilder() *StartServiceTicketReqBuilder

func (*StartServiceTicketReqBuilder) Body 

func (builder *StartServiceTicketReqBuilder) Body(body *StartServiceTicketReqBody) *StartServiceTicketReqBuilder

该接口用于创建服务台对话。

func (*StartServiceTicketReqBuilder) Build 

func (builder *StartServiceTicketReqBuilder) Build() *StartServiceTicketReq

type StartServiceTicketResp 

type StartServiceTicketResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *StartServiceTicketRespData `json:"data"` // 业务数据
}

func (*StartServiceTicketResp) Success 

func (resp *StartServiceTicketResp) Success() bool

type StartServiceTicketRespData 

type StartServiceTicketRespData struct {
	ChatId *string `json:"chat_id,omitempty"` // 客服群open ID
}

type SubmitApproveNotificationPathReqBodyBuilder 

type SubmitApproveNotificationPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewSubmitApproveNotificationPathReqBodyBuilder 

func NewSubmitApproveNotificationPathReqBodyBuilder() *SubmitApproveNotificationPathReqBodyBuilder

func (*SubmitApproveNotificationPathReqBodyBuilder) Build 

func (builder *SubmitApproveNotificationPathReqBodyBuilder) Build() (*SubmitApproveNotificationReqBody, error)

func (*SubmitApproveNotificationPathReqBodyBuilder) Reason 

func (builder *SubmitApproveNotificationPathReqBodyBuilder) Reason(reason string) *SubmitApproveNotificationPathReqBodyBuilder

提交审批理由

示例值：测试发送消息

type SubmitApproveNotificationReq 

type SubmitApproveNotificationReq struct {
	Body *SubmitApproveNotificationReqBody `body:""`
	// contains filtered or unexported fields
}

type SubmitApproveNotificationReqBody 

type SubmitApproveNotificationReqBody struct {
	Reason *string `json:"reason,omitempty"` // 提交审批理由
}

type SubmitApproveNotificationReqBodyBuilder 

type SubmitApproveNotificationReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewSubmitApproveNotificationReqBodyBuilder 

func NewSubmitApproveNotificationReqBodyBuilder() *SubmitApproveNotificationReqBodyBuilder

func (*SubmitApproveNotificationReqBodyBuilder) Build 

func (builder *SubmitApproveNotificationReqBodyBuilder) Build() *SubmitApproveNotificationReqBody

func (*SubmitApproveNotificationReqBodyBuilder) Reason 

func (builder *SubmitApproveNotificationReqBodyBuilder) Reason(reason string) *SubmitApproveNotificationReqBodyBuilder

提交审批理由

示例值：测试发送消息

type SubmitApproveNotificationReqBuilder 

type SubmitApproveNotificationReqBuilder struct {
	// contains filtered or unexported fields
}

func NewSubmitApproveNotificationReqBuilder 

func NewSubmitApproveNotificationReqBuilder() *SubmitApproveNotificationReqBuilder

func (*SubmitApproveNotificationReqBuilder) Body 

func (builder *SubmitApproveNotificationReqBuilder) Body(body *SubmitApproveNotificationReqBody) *SubmitApproveNotificationReqBuilder

正常情况下调用创建推送接口后，就可以调用提交审核接口，如果创建人是服务台owner则会自动审核通过，否则会通知服务台owner审核此推送信息

func (*SubmitApproveNotificationReqBuilder) Build 

func (builder *SubmitApproveNotificationReqBuilder) Build() *SubmitApproveNotificationReq

func (*SubmitApproveNotificationReqBuilder) NotificationId 

func (builder *SubmitApproveNotificationReqBuilder) NotificationId(notificationId string) *SubmitApproveNotificationReqBuilder

创建接口返回的唯一id

示例值：6985032626234982420

type SubmitApproveNotificationResp 

type SubmitApproveNotificationResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	Data *SubmitApproveNotificationRespData `json:"data"` // 业务数据
}

func (*SubmitApproveNotificationResp) Success 

func (resp *SubmitApproveNotificationResp) Success() bool

type SubmitApproveNotificationRespData 

type SubmitApproveNotificationRespData struct {
	HasAccess *bool `json:"has_access,omitempty"` // 是否有权限创建或者管理审批流程 （有两种情况会导致没有权限： 1：用户没有安装服务台小程序，需要在https://app.feishu.cn/app/cli_9f9f8825d53b900d 安装小程序 2：用户安装的服务台小程序版本过低）
}

type SubscribeEventPathReqBodyBuilder 

type SubscribeEventPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewSubscribeEventPathReqBodyBuilder 

func NewSubscribeEventPathReqBodyBuilder() *SubscribeEventPathReqBodyBuilder

func (*SubscribeEventPathReqBodyBuilder) Build 

func (builder *SubscribeEventPathReqBodyBuilder) Build() (*SubscribeEventReqBody, error)

func (*SubscribeEventPathReqBodyBuilder) Events 

func (builder *SubscribeEventPathReqBodyBuilder) Events(events []*Event) *SubscribeEventPathReqBodyBuilder

可订阅的事件列表

示例值：

type SubscribeEventReq 

type SubscribeEventReq struct {
	Body *SubscribeEventReqBody `body:""`
	// contains filtered or unexported fields
}

type SubscribeEventReqBody 

type SubscribeEventReqBody struct {
	Events []*Event `json:"events,omitempty"` // 可订阅的事件列表
}

type SubscribeEventReqBodyBuilder 

type SubscribeEventReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewSubscribeEventReqBodyBuilder 

func NewSubscribeEventReqBodyBuilder() *SubscribeEventReqBodyBuilder

func (*SubscribeEventReqBodyBuilder) Build 

func (builder *SubscribeEventReqBodyBuilder) Build() *SubscribeEventReqBody

func (*SubscribeEventReqBodyBuilder) Events 

func (builder *SubscribeEventReqBodyBuilder) Events(events []*Event) *SubscribeEventReqBodyBuilder

可订阅的事件列表

示例值：

type SubscribeEventReqBuilder 

type SubscribeEventReqBuilder struct {
	// contains filtered or unexported fields
}

func NewSubscribeEventReqBuilder 

func NewSubscribeEventReqBuilder() *SubscribeEventReqBuilder

func (*SubscribeEventReqBuilder) Body 

func (builder *SubscribeEventReqBuilder) Body(body *SubscribeEventReqBody) *SubscribeEventReqBuilder

用于订阅服务台事件

func (*SubscribeEventReqBuilder) Build 

func (builder *SubscribeEventReqBuilder) Build() *SubscribeEventReq

type SubscribeEventResp 

type SubscribeEventResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*SubscribeEventResp) Success 

func (resp *SubscribeEventResp) Success() bool

type Ticket 

type Ticket struct {
	TicketId                   *string                       `json:"ticket_id,omitempty"`                     // 工单ID;;[可以从工单列表里面取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/list);;[也可以订阅工单创建事件获取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/events/created)
	HelpdeskId                 *string                       `json:"helpdesk_id,omitempty"`                   // 服务台ID
	Guest                      *TicketUser                   `json:"guest,omitempty"`                         // 工单创建用户
	Comments                   *Comments                     `json:"comments,omitempty"`                      // 备注
	TicketType                 *int                          `json:"ticket_type,omitempty"`                   // 工单阶段：1. 机器人 2. 人工
	Status                     *int                          `json:"status,omitempty"`                        // 工单状态，1：已创建 2: 处理中 3: 排队中 4：待定 5：待用户响应 50: 被机器人关闭 51: 被客服关闭 52: 用户自己关闭
	Score                      *int                          `json:"score,omitempty"`                         // 工单评分，1：不满意，2:一般，3:满意
	CreatedAt                  *int64                        `json:"created_at,omitempty"`                    // 工单创建时间
	UpdatedAt                  *int64                        `json:"updated_at,omitempty"`                    // 工单更新时间，没有值时为-1
	ClosedAt                   *int64                        `json:"closed_at,omitempty"`                     // 工单结束时间
	DissatisfactionReason      *I18n                         `json:"dissatisfaction_reason,omitempty"`        // 不满意原因
	Agents                     []*TicketUser                 `json:"agents,omitempty"`                        // 工单客服
	Channel                    *int                          `json:"channel,omitempty"`                       // 工单渠道，描述：;9：Open API 2：二维码 14：分享 13：搜索 其他数字：其他渠道
	Solve                      *int                          `json:"solve,omitempty"`                         // 工单是否解决 1:没解决 2:已解决
	ClosedBy                   *TicketUser                   `json:"closed_by,omitempty"`                     // 关单用户ID
	Collaborators              []*TicketUser                 `json:"collaborators,omitempty"`                 // 工单协作者
	CustomizedFields           []*CustomizedFieldDisplayItem `json:"customized_fields,omitempty"`             // 自定义字段列表，没有值时不设置  ;下拉菜单的value对应工单字段里面的children.display_name;[获取全部工单自定义字段](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket_customized_field/list-ticket-customized-fields)
	AgentServiceDuration       *float64                      `json:"agent_service_duration,omitempty"`        // 客服服务时长，客服最后一次回复时间距离客服进入时间间隔，单位分钟
	AgentFirstResponseDuration *int64                        `json:"agent_first_response_duration,omitempty"` // 客服首次回复时间距离客服进入时间的间隔(秒)
	BotServiceDuration         *int64                        `json:"bot_service_duration,omitempty"`          // 机器人服务时间：客服进入时间距离工单创建时间的间隔，单位秒
	AgentResolutionTime        *int64                        `json:"agent_resolution_time,omitempty"`         // 客服解决时长，关单时间距离客服进入时间的间隔，单位秒
	ActualProcessingTime       *int64                        `json:"actual_processing_time,omitempty"`        // 工单实际处理时间：从客服进入到关单，单位秒
	AgentEntryTime             *int64                        `json:"agent_entry_time,omitempty"`              // 客服进入时间，单位毫秒
	AgentFirstResponseTime     *int64                        `json:"agent_first_response_time,omitempty"`     // 客服首次回复时间，单位毫秒
	AgentLastResponseTime      *int64                        `json:"agent_last_response_time,omitempty"`      // 客服最后回复时间，单位毫秒
	AgentOwner                 *TicketUser                   `json:"agent_owner,omitempty"`                   // 主责客服
}

type TicketBuilder 

type TicketBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketBuilder 

func NewTicketBuilder() *TicketBuilder

func (*TicketBuilder) ActualProcessingTime 

func (builder *TicketBuilder) ActualProcessingTime(actualProcessingTime int64) *TicketBuilder

工单实际处理时间：从客服进入到关单，单位秒

示例值：1616920429000

func (*TicketBuilder) AgentEntryTime 

func (builder *TicketBuilder) AgentEntryTime(agentEntryTime int64) *TicketBuilder

客服进入时间，单位毫秒

示例值：1616920429000

func (*TicketBuilder) AgentFirstResponseDuration 

func (builder *TicketBuilder) AgentFirstResponseDuration(agentFirstResponseDuration int64) *TicketBuilder

客服首次回复时间距离客服进入时间的间隔(秒)

示例值：1616920429000

func (*TicketBuilder) AgentFirstResponseTime 

func (builder *TicketBuilder) AgentFirstResponseTime(agentFirstResponseTime int64) *TicketBuilder

客服首次回复时间，单位毫秒

示例值：1616920429000

func (*TicketBuilder) AgentLastResponseTime 

func (builder *TicketBuilder) AgentLastResponseTime(agentLastResponseTime int64) *TicketBuilder

客服最后回复时间，单位毫秒

示例值：1616920429000

func (*TicketBuilder) AgentOwner 

func (builder *TicketBuilder) AgentOwner(agentOwner *TicketUser) *TicketBuilder

主责客服

示例值：

func (*TicketBuilder) AgentResolutionTime 

func (builder *TicketBuilder) AgentResolutionTime(agentResolutionTime int64) *TicketBuilder

客服解决时长，关单时间距离客服进入时间的间隔，单位秒

示例值：1616920429000

func (*TicketBuilder) AgentServiceDuration 

func (builder *TicketBuilder) AgentServiceDuration(agentServiceDuration float64) *TicketBuilder

客服服务时长，客服最后一次回复时间距离客服进入时间间隔，单位分钟

示例值：42624.95

func (*TicketBuilder) Agents 

func (builder *TicketBuilder) Agents(agents []*TicketUser) *TicketBuilder

工单客服

示例值：

func (*TicketBuilder) BotServiceDuration 

func (builder *TicketBuilder) BotServiceDuration(botServiceDuration int64) *TicketBuilder

机器人服务时间：客服进入时间距离工单创建时间的间隔，单位秒

示例值：1616920429000

func (*TicketBuilder) Build 

func (builder *TicketBuilder) Build() *Ticket

func (*TicketBuilder) Channel 

func (builder *TicketBuilder) Channel(channel int) *TicketBuilder

工单渠道，描述：;9：Open API 2：二维码 14：分享 13：搜索 其他数字：其他渠道

示例值：0

func (*TicketBuilder) ClosedAt 

func (builder *TicketBuilder) ClosedAt(closedAt int64) *TicketBuilder

工单结束时间

示例值：1616920429000

func (*TicketBuilder) ClosedBy 

func (builder *TicketBuilder) ClosedBy(closedBy *TicketUser) *TicketBuilder

关单用户ID

示例值：

func (*TicketBuilder) Collaborators 

func (builder *TicketBuilder) Collaborators(collaborators []*TicketUser) *TicketBuilder

工单协作者

示例值：

func (*TicketBuilder) Comments 

func (builder *TicketBuilder) Comments(comments *Comments) *TicketBuilder

备注

示例值：

func (*TicketBuilder) CreatedAt 

func (builder *TicketBuilder) CreatedAt(createdAt int64) *TicketBuilder

工单创建时间

示例值：1616920429000

func (*TicketBuilder) CustomizedFields 

func (builder *TicketBuilder) CustomizedFields(customizedFields []*CustomizedFieldDisplayItem) *TicketBuilder

自定义字段列表，没有值时不设置 ;下拉菜单的value对应工单字段里面的children.display_name;[获取全部工单自定义字段](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket_customized_field/list-ticket-customized-fields)

示例值：

func (*TicketBuilder) DissatisfactionReason 

func (builder *TicketBuilder) DissatisfactionReason(dissatisfactionReason *I18n) *TicketBuilder

不满意原因

示例值：

func (*TicketBuilder) Guest 

func (builder *TicketBuilder) Guest(guest *TicketUser) *TicketBuilder

工单创建用户

示例值：

func (*TicketBuilder) HelpdeskId 

func (builder *TicketBuilder) HelpdeskId(helpdeskId string) *TicketBuilder

服务台ID

示例值：6626871355780366330

func (*TicketBuilder) Score 

func (builder *TicketBuilder) Score(score int) *TicketBuilder

工单评分，1：不满意，2:一般，3:满意

示例值：1

func (*TicketBuilder) Solve 

func (builder *TicketBuilder) Solve(solve int) *TicketBuilder

工单是否解决 1:没解决 2:已解决

示例值：1

func (*TicketBuilder) Status 

func (builder *TicketBuilder) Status(status int) *TicketBuilder

工单状态，1：已创建 2: 处理中 3: 排队中 4：待定 5：待用户响应 50: 被机器人关闭 51: 被客服关闭 52: 用户自己关闭

示例值：50

func (*TicketBuilder) TicketId 

func (builder *TicketBuilder) TicketId(ticketId string) *TicketBuilder

工单ID;;[可以从工单列表里面取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/list);;[也可以订阅工单创建事件获取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/events/created)

示例值：6626871355780366331

func (*TicketBuilder) TicketType 

func (builder *TicketBuilder) TicketType(ticketType int) *TicketBuilder

工单阶段：1. 机器人 2. 人工

示例值：1

func (*TicketBuilder) UpdatedAt 

func (builder *TicketBuilder) UpdatedAt(updatedAt int64) *TicketBuilder

工单更新时间，没有值时为-1

示例值：1616920429000

type TicketCustomizedField 

type TicketCustomizedField struct {
	TicketCustomizedFieldId *string     `json:"ticket_customized_field_id,omitempty"` // 工单自定义字段ID
	HelpdeskId              *string     `json:"helpdesk_id,omitempty"`                // 服务台ID
	KeyName                 *string     `json:"key_name,omitempty"`                   // 键名
	DisplayName             *string     `json:"display_name,omitempty"`               // 名称
	Position                *string     `json:"position,omitempty"`                   // 字段在列表后台管理列表中的位置
	FieldType               *string     `json:"field_type,omitempty"`                 // 类型;;string - 单行文本;;multiline - 多行文本;;dropdown - 下拉列表;;dropdown_nested - 级联下拉
	Description             *string     `json:"description,omitempty"`                // 描述
	Visible                 *bool       `json:"visible,omitempty"`                    // 是否可见
	Editable                *bool       `json:"editable,omitempty"`                   // 是否可以修改
	Required                *bool       `json:"required,omitempty"`                   // 是否必填
	CreatedAt               *string     `json:"created_at,omitempty"`                 // 创建时间
	UpdatedAt               *string     `json:"updated_at,omitempty"`                 // 更新时间
	CreatedBy               *TicketUser `json:"created_by,omitempty"`                 // 创建用户
	UpdatedBy               *TicketUser `json:"updated_by,omitempty"`                 // 更新用户
	DropdownAllowMultiple   *bool       `json:"dropdown_allow_multiple,omitempty"`    // 是否支持多选，仅在字段类型是dropdown的时候有效
}

type TicketCustomizedFieldBuilder 

type TicketCustomizedFieldBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketCustomizedFieldBuilder 

func NewTicketCustomizedFieldBuilder() *TicketCustomizedFieldBuilder

func (*TicketCustomizedFieldBuilder) Build 

func (builder *TicketCustomizedFieldBuilder) Build() *TicketCustomizedField

func (*TicketCustomizedFieldBuilder) CreatedAt 

func (builder *TicketCustomizedFieldBuilder) CreatedAt(createdAt string) *TicketCustomizedFieldBuilder

创建时间

示例值：1591239289000

func (*TicketCustomizedFieldBuilder) CreatedBy 

func (builder *TicketCustomizedFieldBuilder) CreatedBy(createdBy *TicketUser) *TicketCustomizedFieldBuilder

创建用户

示例值：

func (*TicketCustomizedFieldBuilder) Description 

func (builder *TicketCustomizedFieldBuilder) Description(description string) *TicketCustomizedFieldBuilder

描述

示例值：下拉示例

func (*TicketCustomizedFieldBuilder) DisplayName 

func (builder *TicketCustomizedFieldBuilder) DisplayName(displayName string) *TicketCustomizedFieldBuilder

名称

示例值：test dropdown

func (*TicketCustomizedFieldBuilder) DropdownAllowMultiple 

func (builder *TicketCustomizedFieldBuilder) DropdownAllowMultiple(dropdownAllowMultiple bool) *TicketCustomizedFieldBuilder

是否支持多选，仅在字段类型是dropdown的时候有效

示例值：true

func (*TicketCustomizedFieldBuilder) Editable 

func (builder *TicketCustomizedFieldBuilder) Editable(editable bool) *TicketCustomizedFieldBuilder

是否可以修改

示例值：true

func (*TicketCustomizedFieldBuilder) FieldType 

func (builder *TicketCustomizedFieldBuilder) FieldType(fieldType string) *TicketCustomizedFieldBuilder

类型;;string - 单行文本;;multiline - 多行文本;;dropdown - 下拉列表;;dropdown_nested - 级联下拉

示例值：dropdown

func (*TicketCustomizedFieldBuilder) HelpdeskId 

func (builder *TicketCustomizedFieldBuilder) HelpdeskId(helpdeskId string) *TicketCustomizedFieldBuilder

服务台ID

示例值：1542164574896126

func (*TicketCustomizedFieldBuilder) KeyName 

func (builder *TicketCustomizedFieldBuilder) KeyName(keyName string) *TicketCustomizedFieldBuilder

键名

示例值：test dropdown

func (*TicketCustomizedFieldBuilder) Position 

func (builder *TicketCustomizedFieldBuilder) Position(position string) *TicketCustomizedFieldBuilder

字段在列表后台管理列表中的位置

示例值：3

func (*TicketCustomizedFieldBuilder) Required 

func (builder *TicketCustomizedFieldBuilder) Required(required bool) *TicketCustomizedFieldBuilder

是否必填

示例值：false

func (*TicketCustomizedFieldBuilder) TicketCustomizedFieldId 

func (builder *TicketCustomizedFieldBuilder) TicketCustomizedFieldId(ticketCustomizedFieldId string) *TicketCustomizedFieldBuilder

工单自定义字段ID

示例值：6834320707288072194

func (*TicketCustomizedFieldBuilder) UpdatedAt 

func (builder *TicketCustomizedFieldBuilder) UpdatedAt(updatedAt string) *TicketCustomizedFieldBuilder

更新时间

示例值：1591239289000

func (*TicketCustomizedFieldBuilder) UpdatedBy 

func (builder *TicketCustomizedFieldBuilder) UpdatedBy(updatedBy *TicketUser) *TicketCustomizedFieldBuilder

更新用户

示例值：

func (*TicketCustomizedFieldBuilder) Visible 

func (builder *TicketCustomizedFieldBuilder) Visible(visible bool) *TicketCustomizedFieldBuilder

是否可见

示例值：true

type TicketEvent 

type TicketEvent struct {
	TicketId         *string                       `json:"ticket_id,omitempty"`         // 工单ID;;[可以从工单列表里面取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/list);;[也可以订阅工单创建事件获取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/events/created)
	HelpdeskId       *string                       `json:"helpdesk_id,omitempty"`       // 服务台id
	Guest            *TicketUserEvent              `json:"guest,omitempty"`             // 用户id
	Stage            *int                          `json:"stage,omitempty"`             // 工单阶段：1. 机器人 2. 人工
	Status           *int                          `json:"status,omitempty"`            // 工单状态，1：已创建 2: 处理中 3: 排队中 4：待定 5：待用户响应 50: 被机器人关闭 51: 被客服关闭 52: 用户自己关闭
	Score            *int                          `json:"score,omitempty"`             // 工单评分，1：不满意，2:一般，3:满意
	CreatedAt        *int                          `json:"created_at,omitempty"`        // 创建时间
	UpdatedAt        *int                          `json:"updated_at,omitempty"`        // 工单更新时间，没有值时为-1
	ClosedAt         *int                          `json:"closed_at,omitempty"`         // 关单时间
	Agents           []*TicketUserEvent            `json:"agents,omitempty"`            // agents of this ticket
	Channel          *int                          `json:"channel,omitempty"`           // 工单渠道，描述：9：Open API 2：二维码 14：分享 13：搜索 其他数字：其他渠道
	Solve            *int                          `json:"solve,omitempty"`             // 工单是否解决 1:没解决 2:已解决
	ClosedBy         *TicketUserEvent              `json:"closed_by,omitempty"`         // closed user of this ticket
	Collaborators    []*TicketUserEvent            `json:"collaborators,omitempty"`     // collaborators of this ticket
	CustomizedFields []*CustomizedFieldDisplayItem `json:"customized_fields,omitempty"` // 自定义字段
	ChatId           *string                       `json:"chat_id,omitempty"`           // oc_xxxxxxx
}

type TicketEventBuilder 

type TicketEventBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketEventBuilder 

func NewTicketEventBuilder() *TicketEventBuilder

func (*TicketEventBuilder) Agents 

func (builder *TicketEventBuilder) Agents(agents []*TicketUserEvent) *TicketEventBuilder

agents of this ticket

示例值：

func (*TicketEventBuilder) Build 

func (builder *TicketEventBuilder) Build() *TicketEvent

func (*TicketEventBuilder) Channel 

func (builder *TicketEventBuilder) Channel(channel int) *TicketEventBuilder

工单渠道，描述：9：Open API 2：二维码 14：分享 13：搜索 其他数字：其他渠道

示例值：0

func (*TicketEventBuilder) ChatId 

func (builder *TicketEventBuilder) ChatId(chatId string) *TicketEventBuilder

oc_xxxxxxx

示例值：oc_xxxxxxx

func (*TicketEventBuilder) ClosedAt 

func (builder *TicketEventBuilder) ClosedAt(closedAt int) *TicketEventBuilder

关单时间

示例值：1616920429000

func (*TicketEventBuilder) ClosedBy 

func (builder *TicketEventBuilder) ClosedBy(closedBy *TicketUserEvent) *TicketEventBuilder

closed user of this ticket

示例值：

func (*TicketEventBuilder) Collaborators 

func (builder *TicketEventBuilder) Collaborators(collaborators []*TicketUserEvent) *TicketEventBuilder

collaborators of this ticket

示例值：

func (*TicketEventBuilder) CreatedAt 

func (builder *TicketEventBuilder) CreatedAt(createdAt int) *TicketEventBuilder

创建时间

示例值：1616920429000

func (*TicketEventBuilder) CustomizedFields 

func (builder *TicketEventBuilder) CustomizedFields(customizedFields []*CustomizedFieldDisplayItem) *TicketEventBuilder

自定义字段

示例值：

func (*TicketEventBuilder) Guest 

func (builder *TicketEventBuilder) Guest(guest *TicketUserEvent) *TicketEventBuilder

用户id

示例值：

func (*TicketEventBuilder) HelpdeskId 

func (builder *TicketEventBuilder) HelpdeskId(helpdeskId string) *TicketEventBuilder

服务台id

示例值：6626871355780366330

func (*TicketEventBuilder) Score 

func (builder *TicketEventBuilder) Score(score int) *TicketEventBuilder

工单评分，1：不满意，2:一般，3:满意

示例值：1

func (*TicketEventBuilder) Solve 

func (builder *TicketEventBuilder) Solve(solve int) *TicketEventBuilder

工单是否解决 1:没解决 2:已解决

示例值：1

func (*TicketEventBuilder) Stage 

func (builder *TicketEventBuilder) Stage(stage int) *TicketEventBuilder

工单阶段：1. 机器人 2. 人工

示例值：1

func (*TicketEventBuilder) Status 

func (builder *TicketEventBuilder) Status(status int) *TicketEventBuilder

工单状态，1：已创建 2: 处理中 3: 排队中 4：待定 5：待用户响应 50: 被机器人关闭 51: 被客服关闭 52: 用户自己关闭

示例值：1

func (*TicketEventBuilder) TicketId 

func (builder *TicketEventBuilder) TicketId(ticketId string) *TicketEventBuilder

工单ID;;[可以从工单列表里面取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/list);;[也可以订阅工单创建事件获取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/events/created)

示例值：6626871355780366331

func (*TicketEventBuilder) UpdatedAt 

func (builder *TicketEventBuilder) UpdatedAt(updatedAt int) *TicketEventBuilder

工单更新时间，没有值时为-1

示例值：1616920429000

type TicketEventUpdateInfo 

type TicketEventUpdateInfo struct {
	Stage     *int `json:"stage,omitempty"`      // ticket stage
	Status    *int `json:"status,omitempty"`     // ticket status
	UpdatedAt *int `json:"updated_at,omitempty"` // ticket update time
}

type TicketEventUpdateInfoBuilder 

type TicketEventUpdateInfoBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketEventUpdateInfoBuilder 

func NewTicketEventUpdateInfoBuilder() *TicketEventUpdateInfoBuilder

func (*TicketEventUpdateInfoBuilder) Build 

func (builder *TicketEventUpdateInfoBuilder) Build() *TicketEventUpdateInfo

func (*TicketEventUpdateInfoBuilder) Stage 

func (builder *TicketEventUpdateInfoBuilder) Stage(stage int) *TicketEventUpdateInfoBuilder

ticket stage

示例值：1

func (*TicketEventUpdateInfoBuilder) Status 

func (builder *TicketEventUpdateInfoBuilder) Status(status int) *TicketEventUpdateInfoBuilder

ticket status

示例值：50

func (*TicketEventUpdateInfoBuilder) UpdatedAt 

func (builder *TicketEventUpdateInfoBuilder) UpdatedAt(updatedAt int) *TicketEventUpdateInfoBuilder

ticket update time

示例值：1616920429000

type TicketImageTicketReq 

type TicketImageTicketReq struct {
	// contains filtered or unexported fields
}

type TicketImageTicketReqBuilder 

type TicketImageTicketReqBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketImageTicketReqBuilder 

func NewTicketImageTicketReqBuilder() *TicketImageTicketReqBuilder

func (*TicketImageTicketReqBuilder) Build 

func (builder *TicketImageTicketReqBuilder) Build() *TicketImageTicketReq

func (*TicketImageTicketReqBuilder) Index 

func (builder *TicketImageTicketReqBuilder) Index(index int) *TicketImageTicketReqBuilder

index，当消息类型为post时，需指定图片index，index从0开始。当消息类型为img时，无需index

示例值：0

func (*TicketImageTicketReqBuilder) MsgId 

func (builder *TicketImageTicketReqBuilder) MsgId(msgId string) *TicketImageTicketReqBuilder

消息ID;;[查询消息ID](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket-message/list)

示例值：12345

func (*TicketImageTicketReqBuilder) TicketId 

func (builder *TicketImageTicketReqBuilder) TicketId(ticketId string) *TicketImageTicketReqBuilder

工单ID

示例值：12345

type TicketImageTicketResp 

type TicketImageTicketResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
	File     io.Reader `json:"-"`
	FileName string    `json:"-"`
}

func (*TicketImageTicketResp) Success 

func (resp *TicketImageTicketResp) Success() bool

func (*TicketImageTicketResp) WriteFile 

func (resp *TicketImageTicketResp) WriteFile(fileName string) error

type TicketMessage 

type TicketMessage struct {
	Id          *string `json:"id,omitempty"`           // 工单消息ID
	MessageId   *string `json:"message_id,omitempty"`   // chat消息ID
	MessageType *string `json:"message_type,omitempty"` // 消息类型；text：纯文本；post：富文本
	CreatedAt   *int    `json:"created_at,omitempty"`   // 创建时间
	Content     *string `json:"content,omitempty"`      // 内容
	UserName    *string `json:"user_name,omitempty"`    // 用户名
	AvatarUrl   *string `json:"avatar_url,omitempty"`   // 用户图片url
	UserId      *string `json:"user_id,omitempty"`      // 用户open ID
}

type TicketMessageBuilder 

type TicketMessageBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketMessageBuilder 

func NewTicketMessageBuilder() *TicketMessageBuilder

func (*TicketMessageBuilder) AvatarUrl 

func (builder *TicketMessageBuilder) AvatarUrl(avatarUrl string) *TicketMessageBuilder

用户图片url

示例值：https://internal-api-lark-file.feishu-boe.cn/static-resource/v1/3e73cdce-54b0-4c6a-8226-b131fb2825dj~?image_size=72x72&cut_type=&quality=&format=image&sticker_format=.webp

func (*TicketMessageBuilder) Build 

func (builder *TicketMessageBuilder) Build() *TicketMessage

func (*TicketMessageBuilder) Content 

func (builder *TicketMessageBuilder) Content(content string) *TicketMessageBuilder

内容

示例值："{\"content\":\"进入人工服务。 @李宁 为你提供服务，开始聊起来吧~\",\"msg_type\":\"text\"}"

func (*TicketMessageBuilder) CreatedAt 

func (builder *TicketMessageBuilder) CreatedAt(createdAt int) *TicketMessageBuilder

创建时间

示例值：1617960686000

func (*TicketMessageBuilder) Id 

func (builder *TicketMessageBuilder) Id(id string) *TicketMessageBuilder

工单消息ID

示例值：6948728206392295444

func (*TicketMessageBuilder) MessageId 

func (builder *TicketMessageBuilder) MessageId(messageId string) *TicketMessageBuilder

chat消息ID

示例值：6949088236610273307

func (*TicketMessageBuilder) MessageType 

func (builder *TicketMessageBuilder) MessageType(messageType string) *TicketMessageBuilder

消息类型；text：纯文本；post：富文本

示例值：text

func (*TicketMessageBuilder) UserId 

func (builder *TicketMessageBuilder) UserId(userId string) *TicketMessageBuilder

用户open ID

示例值：ou_37019b7c830210acd88fdce886e25c71

func (*TicketMessageBuilder) UserName 

func (builder *TicketMessageBuilder) UserName(userName string) *TicketMessageBuilder

用户名

示例值：李宁

type TicketMessageContent 

type TicketMessageContent struct {
	Content   *string  `json:"content,omitempty"`    // 内容
	MsgType   *string  `json:"msg_type,omitempty"`   // 消息类型；text：纯文本；post：富文本；image：图片
	ImageKeys []string `json:"image_keys,omitempty"` // 图片ID
	ImageKey  *string  `json:"image_key,omitempty"`  // 图片ID
}

type TicketMessageContentBuilder 

type TicketMessageContentBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketMessageContentBuilder 

func NewTicketMessageContentBuilder() *TicketMessageContentBuilder

func (*TicketMessageContentBuilder) Build 

func (builder *TicketMessageContentBuilder) Build() *TicketMessageContent

func (*TicketMessageContentBuilder) Content 

func (builder *TicketMessageContentBuilder) Content(content string) *TicketMessageContentBuilder

内容

示例值：请问vpn怎么下载

func (*TicketMessageContentBuilder) ImageKey 

func (builder *TicketMessageContentBuilder) ImageKey(imageKey string) *TicketMessageContentBuilder

图片ID

示例值：xxx

func (*TicketMessageContentBuilder) ImageKeys 

func (builder *TicketMessageContentBuilder) ImageKeys(imageKeys []string) *TicketMessageContentBuilder

图片ID

示例值：

func (*TicketMessageContentBuilder) MsgType 

func (builder *TicketMessageContentBuilder) MsgType(msgType string) *TicketMessageContentBuilder

消息类型；text：纯文本；post：富文本；image：图片

示例值：text

type TicketMessageEvent 

type TicketMessageEvent struct {
	TicketMessageId *string               `json:"ticket_message_id,omitempty"` // ticket message id
	MessageId       *string               `json:"message_id,omitempty"`        // open message id
	MsgType         *string               `json:"msg_type,omitempty"`          // message type, text is the only supported type
	Position        *string               `json:"position,omitempty"`          // position of the message
	SenderId        *UserId               `json:"sender_id,omitempty"`         // 用户 ID
	SenderType      *int                  `json:"sender_type,omitempty"`       // sender type, 1 for bot, 2 for guest, 3 for agent
	Text            *string               `json:"text,omitempty"`              // message content
	Ticket          *Ticket               `json:"ticket,omitempty"`            // ticket related information
	EventId         *string               `json:"event_id,omitempty"`          // event id
	ChatId          *string               `json:"chat_id,omitempty"`           // chat id
	Content         *TicketMessageContent `json:"content,omitempty"`           // message content
}

type TicketMessageEventBuilder 

type TicketMessageEventBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketMessageEventBuilder 

func NewTicketMessageEventBuilder() *TicketMessageEventBuilder

func (*TicketMessageEventBuilder) Build 

func (builder *TicketMessageEventBuilder) Build() *TicketMessageEvent

func (*TicketMessageEventBuilder) ChatId 

func (builder *TicketMessageEventBuilder) ChatId(chatId string) *TicketMessageEventBuilder

chat id

示例值：6949088236610273307

func (*TicketMessageEventBuilder) Content 

func (builder *TicketMessageEventBuilder) Content(content *TicketMessageContent) *TicketMessageEventBuilder

message content

示例值：

func (*TicketMessageEventBuilder) EventId 

func (builder *TicketMessageEventBuilder) EventId(eventId string) *TicketMessageEventBuilder

event id

示例值：118a6492-122d-04ad-4370-010a3bb384d3

func (*TicketMessageEventBuilder) MessageId 

func (builder *TicketMessageEventBuilder) MessageId(messageId string) *TicketMessageEventBuilder

open message id

示例值：om_8baa3656c7b41900d29bf9104bf5310b

func (*TicketMessageEventBuilder) MsgType 

func (builder *TicketMessageEventBuilder) MsgType(msgType string) *TicketMessageEventBuilder

message type, text is the only supported type

示例值：text

func (*TicketMessageEventBuilder) Position 

func (builder *TicketMessageEventBuilder) Position(position string) *TicketMessageEventBuilder

position of the message

示例值：10

func (*TicketMessageEventBuilder) SenderId 

func (builder *TicketMessageEventBuilder) SenderId(senderId *UserId) *TicketMessageEventBuilder

用户 ID

示例值：

func (*TicketMessageEventBuilder) SenderType 

func (builder *TicketMessageEventBuilder) SenderType(senderType int) *TicketMessageEventBuilder

sender type, 1 for bot, 2 for guest, 3 for agent

示例值：1

func (*TicketMessageEventBuilder) Text 

func (builder *TicketMessageEventBuilder) Text(text string) *TicketMessageEventBuilder

message content

示例值：请问vpn怎么下载

func (*TicketMessageEventBuilder) Ticket 

func (builder *TicketMessageEventBuilder) Ticket(ticket *Ticket) *TicketMessageEventBuilder

ticket related information

示例值：

func (*TicketMessageEventBuilder) TicketMessageId 

func (builder *TicketMessageEventBuilder) TicketMessageId(ticketMessageId string) *TicketMessageEventBuilder

ticket message id

示例值：6949088240624222236

type TicketUser 

type TicketUser struct {
	Id         *string `json:"id,omitempty"`         // 用户ID
	AvatarUrl  *string `json:"avatar_url,omitempty"` // 用户头像url
	Name       *string `json:"name,omitempty"`       // 用户名
	Email      *string `json:"email,omitempty"`      // 用户邮箱
	Department *string `json:"department,omitempty"` // 所在部门名称
	City       *string `json:"city,omitempty"`       // 城市
	Country    *string `json:"country,omitempty"`    // 国家代号(CountryCode)，参考：http://www.mamicode.com/info-detail-2186501.html
}

type TicketUserBuilder 

type TicketUserBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketUserBuilder 

func NewTicketUserBuilder() *TicketUserBuilder

func (*TicketUserBuilder) AvatarUrl 

func (builder *TicketUserBuilder) AvatarUrl(avatarUrl string) *TicketUserBuilder

用户头像url

示例值：https://xxxx

func (*TicketUserBuilder) Build 

func (builder *TicketUserBuilder) Build() *TicketUser

func (*TicketUserBuilder) City 

func (builder *TicketUserBuilder) City(city string) *TicketUserBuilder

城市

示例值：城市

func (*TicketUserBuilder) Country 

func (builder *TicketUserBuilder) Country(country string) *TicketUserBuilder

国家代号(CountryCode)，参考：http://www.mamicode.com/info-detail-2186501.html

示例值：国家

func (*TicketUserBuilder) Department 

func (builder *TicketUserBuilder) Department(department string) *TicketUserBuilder

所在部门名称

示例值：用户部门名称(有权限才展示)

func (*TicketUserBuilder) Email 

func (builder *TicketUserBuilder) Email(email string) *TicketUserBuilder

用户邮箱

示例值：xxxx@abc.com

func (*TicketUserBuilder) Id 

func (builder *TicketUserBuilder) Id(id string) *TicketUserBuilder

用户ID

示例值：ou_37019b7c830210acd88fdce886e25c71

func (*TicketUserBuilder) Name 

func (builder *TicketUserBuilder) Name(name string) *TicketUserBuilder

用户名

示例值：abc

type TicketUserEvent 

type TicketUserEvent struct {
	Id        *UserId `json:"id,omitempty"`         // id
	AvatarUrl *string `json:"avatar_url,omitempty"` // user avartal url
	Name      *string `json:"name,omitempty"`       // 名称
	Email     *string `json:"email,omitempty"`      // user email
}

type TicketUserEventBuilder 

type TicketUserEventBuilder struct {
	// contains filtered or unexported fields
}

func NewTicketUserEventBuilder 

func NewTicketUserEventBuilder() *TicketUserEventBuilder

func (*TicketUserEventBuilder) AvatarUrl 

func (builder *TicketUserEventBuilder) AvatarUrl(avatarUrl string) *TicketUserEventBuilder

user avartal url

示例值：

func (*TicketUserEventBuilder) Build 

func (builder *TicketUserEventBuilder) Build() *TicketUserEvent

func (*TicketUserEventBuilder) Email 

func (builder *TicketUserEventBuilder) Email(email string) *TicketUserEventBuilder

user email

示例值：

func (*TicketUserEventBuilder) Id 

func (builder *TicketUserEventBuilder) Id(id *UserId) *TicketUserEventBuilder

id

示例值：

func (*TicketUserEventBuilder) Name 

func (builder *TicketUserEventBuilder) Name(name string) *TicketUserEventBuilder

名称

示例值：abc

type UnsubscribeEventPathReqBodyBuilder 

type UnsubscribeEventPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewUnsubscribeEventPathReqBodyBuilder 

func NewUnsubscribeEventPathReqBodyBuilder() *UnsubscribeEventPathReqBodyBuilder

func (*UnsubscribeEventPathReqBodyBuilder) Build 

func (builder *UnsubscribeEventPathReqBodyBuilder) Build() (*UnsubscribeEventReqBody, error)

func (*UnsubscribeEventPathReqBodyBuilder) Events 

func (builder *UnsubscribeEventPathReqBodyBuilder) Events(events []*Event) *UnsubscribeEventPathReqBodyBuilder

event list to unsubscribe

示例值：

type UnsubscribeEventReq 

type UnsubscribeEventReq struct {
	Body *UnsubscribeEventReqBody `body:""`
	// contains filtered or unexported fields
}

type UnsubscribeEventReqBody 

type UnsubscribeEventReqBody struct {
	Events []*Event `json:"events,omitempty"` // event list to unsubscribe
}

type UnsubscribeEventReqBodyBuilder 

type UnsubscribeEventReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewUnsubscribeEventReqBodyBuilder 

func NewUnsubscribeEventReqBodyBuilder() *UnsubscribeEventReqBodyBuilder

func (*UnsubscribeEventReqBodyBuilder) Build 

func (builder *UnsubscribeEventReqBodyBuilder) Build() *UnsubscribeEventReqBody

func (*UnsubscribeEventReqBodyBuilder) Events 

func (builder *UnsubscribeEventReqBodyBuilder) Events(events []*Event) *UnsubscribeEventReqBodyBuilder

event list to unsubscribe

示例值：

type UnsubscribeEventReqBuilder 

type UnsubscribeEventReqBuilder struct {
	// contains filtered or unexported fields
}

func NewUnsubscribeEventReqBuilder 

func NewUnsubscribeEventReqBuilder() *UnsubscribeEventReqBuilder

func (*UnsubscribeEventReqBuilder) Body 

func (builder *UnsubscribeEventReqBuilder) Body(body *UnsubscribeEventReqBody) *UnsubscribeEventReqBuilder

用于取消订阅服务台事件

func (*UnsubscribeEventReqBuilder) Build 

func (builder *UnsubscribeEventReqBuilder) Build() *UnsubscribeEventReq

type UnsubscribeEventResp 

type UnsubscribeEventResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*UnsubscribeEventResp) Success 

func (resp *UnsubscribeEventResp) Success() bool

type UpdateTicketPathReqBodyBuilder 

type UpdateTicketPathReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewUpdateTicketPathReqBodyBuilder 

func NewUpdateTicketPathReqBodyBuilder() *UpdateTicketPathReqBodyBuilder

func (*UpdateTicketPathReqBodyBuilder) Build 

func (builder *UpdateTicketPathReqBodyBuilder) Build() (*UpdateTicketReqBody, error)

func (*UpdateTicketPathReqBodyBuilder) Channel 

func (builder *UpdateTicketPathReqBodyBuilder) Channel(channel int) *UpdateTicketPathReqBodyBuilder

工单来源渠道ID

示例值：1

func (*UpdateTicketPathReqBodyBuilder) Comment 

func (builder *UpdateTicketPathReqBodyBuilder) Comment(comment string) *UpdateTicketPathReqBodyBuilder

新评论

示例值：good

func (*UpdateTicketPathReqBodyBuilder) CustomizedFields 

func (builder *UpdateTicketPathReqBodyBuilder) CustomizedFields(customizedFields []*CustomizedFieldDisplayItem) *UpdateTicketPathReqBodyBuilder

自定义字段

示例值：

func (*UpdateTicketPathReqBodyBuilder) Solved 

func (builder *UpdateTicketPathReqBodyBuilder) Solved(solved int) *UpdateTicketPathReqBodyBuilder

工单是否解决，1: 未解决, 2: 已解决

示例值：1

func (*UpdateTicketPathReqBodyBuilder) Status 

func (builder *UpdateTicketPathReqBodyBuilder) Status(status int) *UpdateTicketPathReqBodyBuilder

new status, 1: 已创建, 2: 处理中, 3: 排队中, 5: 待定, 50: 机器人关闭工单, 51: 关闭工单

示例值：1

func (*UpdateTicketPathReqBodyBuilder) TagNames 

func (builder *UpdateTicketPathReqBodyBuilder) TagNames(tagNames []string) *UpdateTicketPathReqBodyBuilder

新标签名

示例值：abc

func (*UpdateTicketPathReqBodyBuilder) TicketType 

func (builder *UpdateTicketPathReqBodyBuilder) TicketType(ticketType int) *UpdateTicketPathReqBodyBuilder

ticket stage

示例值：1

type UpdateTicketReq 

type UpdateTicketReq struct {
	Body *UpdateTicketReqBody `body:""`
	// contains filtered or unexported fields
}

type UpdateTicketReqBody 

type UpdateTicketReqBody struct {
	Status           *int                          `json:"status,omitempty"`            // new status, 1: 已创建, 2: 处理中, 3: 排队中, 5: 待定, 50: 机器人关闭工单, 51: 关闭工单
	TagNames         []string                      `json:"tag_names,omitempty"`         // 新标签名
	Comment          *string                       `json:"comment,omitempty"`           // 新评论
	CustomizedFields []*CustomizedFieldDisplayItem `json:"customized_fields,omitempty"` // 自定义字段
	TicketType       *int                          `json:"ticket_type,omitempty"`       // ticket stage
	Solved           *int                          `json:"solved,omitempty"`            // 工单是否解决，1: 未解决, 2: 已解决
	Channel          *int                          `json:"channel,omitempty"`           // 工单来源渠道ID
}

type UpdateTicketReqBodyBuilder 

type UpdateTicketReqBodyBuilder struct {
	// contains filtered or unexported fields
}

func NewUpdateTicketReqBodyBuilder 

func NewUpdateTicketReqBodyBuilder() *UpdateTicketReqBodyBuilder

func (*UpdateTicketReqBodyBuilder) Build 

func (builder *UpdateTicketReqBodyBuilder) Build() *UpdateTicketReqBody

func (*UpdateTicketReqBodyBuilder) Channel 

func (builder *UpdateTicketReqBodyBuilder) Channel(channel int) *UpdateTicketReqBodyBuilder

工单来源渠道ID

示例值：1

func (*UpdateTicketReqBodyBuilder) Comment 

func (builder *UpdateTicketReqBodyBuilder) Comment(comment string) *UpdateTicketReqBodyBuilder

新评论

示例值：good

func (*UpdateTicketReqBodyBuilder) CustomizedFields 

func (builder *UpdateTicketReqBodyBuilder) CustomizedFields(customizedFields []*CustomizedFieldDisplayItem) *UpdateTicketReqBodyBuilder

自定义字段

示例值：

func (*UpdateTicketReqBodyBuilder) Solved 

func (builder *UpdateTicketReqBodyBuilder) Solved(solved int) *UpdateTicketReqBodyBuilder

工单是否解决，1: 未解决, 2: 已解决

示例值：1

func (*UpdateTicketReqBodyBuilder) Status 

func (builder *UpdateTicketReqBodyBuilder) Status(status int) *UpdateTicketReqBodyBuilder

new status, 1: 已创建, 2: 处理中, 3: 排队中, 5: 待定, 50: 机器人关闭工单, 51: 关闭工单

示例值：1

func (*UpdateTicketReqBodyBuilder) TagNames 

func (builder *UpdateTicketReqBodyBuilder) TagNames(tagNames []string) *UpdateTicketReqBodyBuilder

新标签名

示例值：abc

func (*UpdateTicketReqBodyBuilder) TicketType 

func (builder *UpdateTicketReqBodyBuilder) TicketType(ticketType int) *UpdateTicketReqBodyBuilder

ticket stage

示例值：1

type UpdateTicketReqBuilder 

type UpdateTicketReqBuilder struct {
	// contains filtered or unexported fields
}

func NewUpdateTicketReqBuilder 

func NewUpdateTicketReqBuilder() *UpdateTicketReqBuilder

func (*UpdateTicketReqBuilder) Body 

func (builder *UpdateTicketReqBuilder) Body(body *UpdateTicketReqBody) *UpdateTicketReqBuilder

该接口用于更新服务台工单详情。只会更新数据，不会触发相关操作。如修改工单状态到关单，不会关闭聊天页面。仅支持自建应用。要更新的工单字段必须至少输入一项。

func (*UpdateTicketReqBuilder) Build 

func (builder *UpdateTicketReqBuilder) Build() *UpdateTicketReq

func (*UpdateTicketReqBuilder) TicketId 

func (builder *UpdateTicketReqBuilder) TicketId(ticketId string) *UpdateTicketReqBuilder

工单ID

示例值：6945345902185807891

type UpdateTicketResp 

type UpdateTicketResp struct {
	*larkcore.ApiResp `json:"-"`
	larkcore.CodeError
}

func (*UpdateTicketResp) Success 

func (resp *UpdateTicketResp) Success() bool

type UserCustomizedField 

type UserCustomizedField struct {
	UserCustomizedFieldId *string `json:"user_customized_field_id,omitempty"` // 字段ID
	Id                    *string `json:"id,omitempty"`                       // 旧字段ID，向后兼容用
	HelpdeskId            *string `json:"helpdesk_id,omitempty"`              // 服务台ID
	KeyName               *string `json:"key_name,omitempty"`                 // 字段键
	DisplayName           *string `json:"display_name,omitempty"`             // 字段展示名称
	Position              *string `json:"position,omitempty"`                 // 字段在列表中的展示位置
	FieldType             *string `json:"field_type,omitempty"`               // 字段类型
	Description           *string `json:"description,omitempty"`              // 字段描述信息
	Visible               *bool   `json:"visible,omitempty"`                  // 字段是否可见
	Editable              *bool   `json:"editable,omitempty"`                 // 字段是否可编辑
	Required              *bool   `json:"required,omitempty"`                 // 字段是否必填
	CreatedAt             *string `json:"created_at,omitempty"`               // 字段创建时间
	UpdatedAt             *string `json:"updated_at,omitempty"`               // 字段修改时间
}

type UserCustomizedFieldBuilder 

type UserCustomizedFieldBuilder struct {
	// contains filtered or unexported fields
}

func NewUserCustomizedFieldBuilder 

func NewUserCustomizedFieldBuilder() *UserCustomizedFieldBuilder

func (*UserCustomizedFieldBuilder) Build 

func (builder *UserCustomizedFieldBuilder) Build() *UserCustomizedField

func (*UserCustomizedFieldBuilder) CreatedAt 

func (builder *UserCustomizedFieldBuilder) CreatedAt(createdAt string) *UserCustomizedFieldBuilder

字段创建时间

示例值：1574040677000

func (*UserCustomizedFieldBuilder) Description 

func (builder *UserCustomizedFieldBuilder) Description(description string) *UserCustomizedFieldBuilder

字段描述信息

示例值：租户ID

func (*UserCustomizedFieldBuilder) DisplayName 

func (builder *UserCustomizedFieldBuilder) DisplayName(displayName string) *UserCustomizedFieldBuilder

字段展示名称

示例值：Company ID

func (*UserCustomizedFieldBuilder) Editable 

func (builder *UserCustomizedFieldBuilder) Editable(editable bool) *UserCustomizedFieldBuilder

字段是否可编辑

示例值：false

func (*UserCustomizedFieldBuilder) FieldType 

func (builder *UserCustomizedFieldBuilder) FieldType(fieldType string) *UserCustomizedFieldBuilder

字段类型

示例值：string

func (*UserCustomizedFieldBuilder) HelpdeskId 

func (builder *UserCustomizedFieldBuilder) HelpdeskId(helpdeskId string) *UserCustomizedFieldBuilder

服务台ID

示例值：1542164574896126

func (*UserCustomizedFieldBuilder) Id 

func (builder *UserCustomizedFieldBuilder) Id(id string) *UserCustomizedFieldBuilder

旧字段ID，向后兼容用

示例值：6746384425543548981

func (*UserCustomizedFieldBuilder) KeyName 

func (builder *UserCustomizedFieldBuilder) KeyName(keyName string) *UserCustomizedFieldBuilder

字段键

示例值：company_id3

func (*UserCustomizedFieldBuilder) Position 

func (builder *UserCustomizedFieldBuilder) Position(position string) *UserCustomizedFieldBuilder

字段在列表中的展示位置

示例值：1

func (*UserCustomizedFieldBuilder) Required 

func (builder *UserCustomizedFieldBuilder) Required(required bool) *UserCustomizedFieldBuilder

字段是否必填

示例值：false

func (*UserCustomizedFieldBuilder) UpdatedAt 

func (builder *UserCustomizedFieldBuilder) UpdatedAt(updatedAt string) *UserCustomizedFieldBuilder

字段修改时间

示例值：1574040677000

func (*UserCustomizedFieldBuilder) UserCustomizedFieldId 

func (builder *UserCustomizedFieldBuilder) UserCustomizedFieldId(userCustomizedFieldId string) *UserCustomizedFieldBuilder

字段ID

示例值：6746384425543548981

func (*UserCustomizedFieldBuilder) Visible 

func (builder *UserCustomizedFieldBuilder) Visible(visible bool) *UserCustomizedFieldBuilder

字段是否可见

示例值：false

type UserId 

type UserId struct {
	UserId  *string `json:"user_id,omitempty"`  //
	OpenId  *string `json:"open_id,omitempty"`  //
	UnionId *string `json:"union_id,omitempty"` //
}

type UserIdBuilder 

type UserIdBuilder struct {
	// contains filtered or unexported fields
}

func NewUserIdBuilder 

func NewUserIdBuilder() *UserIdBuilder

func (*UserIdBuilder) Build 

func (builder *UserIdBuilder) Build() *UserId

func (*UserIdBuilder) OpenId 

func (builder *UserIdBuilder) OpenId(openId string) *UserIdBuilder

示例值：

func (*UserIdBuilder) UnionId 

func (builder *UserIdBuilder) UnionId(unionId string) *UserIdBuilder

示例值：

func (*UserIdBuilder) UserId 

func (builder *UserIdBuilder) UserId(userId string) *UserIdBuilder

示例值：

type UserQueryFaqInfo 

type UserQueryFaqInfo struct {
	Id    *string  `json:"id,omitempty"`    // faq服务台内唯一标识
	Score *float64 `json:"score,omitempty"` // faq匹配得分
}

type UserQueryFaqInfoBuilder 

type UserQueryFaqInfoBuilder struct {
	// contains filtered or unexported fields
}

func NewUserQueryFaqInfoBuilder 

func NewUserQueryFaqInfoBuilder() *UserQueryFaqInfoBuilder

func (*UserQueryFaqInfoBuilder) Build 

func (builder *UserQueryFaqInfoBuilder) Build() *UserQueryFaqInfo

func (*UserQueryFaqInfoBuilder) Id 

func (builder *UserQueryFaqInfoBuilder) Id(id string) *UserQueryFaqInfoBuilder

faq服务台内唯一标识

示例值：12345

func (*UserQueryFaqInfoBuilder) Score 

func (builder *UserQueryFaqInfoBuilder) Score(score float64) *UserQueryFaqInfoBuilder

faq匹配得分

示例值：0.9

type V1 

type V1 struct {
	Agent                 *agent                 // 客服
	AgentSchedules        *agentSchedules        // 客服工作日程
	AgentSchedule         *agentSchedule         // agent_schedule
	AgentSkill            *agentSkill            // 客服技能
	AgentSkillRule        *agentSkillRule        // 客服技能规则
	BotMessage            *botMessage            // 机器人消息
	Category              *category              // 知识库分类
	Event                 *event                 // 事件订阅
	Faq                   *faq                   // 知识库
	Notification          *notification          // 推送中心
	Ticket                *ticket                // 工单
	TicketMessage         *ticketMessage         // 工单消息
	TicketCustomizedField *ticketCustomizedField // 工单自定义字段
}

func New 

func New(config *larkcore.Config) *V1

type WeekdaySchedule 

type WeekdaySchedule struct {
	StartTime *string `json:"start_time,omitempty"` // 开始时间, format 00:00 - 23:59
	EndTime   *string `json:"end_time,omitempty"`   // 结束时间, format 00:00 - 23:59
	Weekday   *int    `json:"weekday,omitempty"`    // 星期几, 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 5 - Friday, 6 - Saturday, 7 - Sunday, 9 - Everday, 10 - Weekday, 11 - Weekend
}

type WeekdayScheduleBuilder 

type WeekdayScheduleBuilder struct {
	// contains filtered or unexported fields
}

func NewWeekdayScheduleBuilder 

func NewWeekdayScheduleBuilder() *WeekdayScheduleBuilder

func (*WeekdayScheduleBuilder) Build 

func (builder *WeekdayScheduleBuilder) Build() *WeekdaySchedule

func (*WeekdayScheduleBuilder) EndTime 

func (builder *WeekdayScheduleBuilder) EndTime(endTime string) *WeekdayScheduleBuilder

结束时间, format 00:00 - 23:59

示例值：24:00

func (*WeekdayScheduleBuilder) StartTime 

func (builder *WeekdayScheduleBuilder) StartTime(startTime string) *WeekdayScheduleBuilder

开始时间, format 00:00 - 23:59

示例值：00:00

func (*WeekdayScheduleBuilder) Weekday 

func (builder *WeekdayScheduleBuilder) Weekday(weekday int) *WeekdayScheduleBuilder

星期几, 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 5 - Friday, 6 - Saturday, 7 - Sunday, 9 - Everday, 10 - Weekday, 11 - Weekend

示例值：9

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