wfm

Jan 21, 2025

Changes in this version

type ListNonSkillActivitiesReq

+ IncludeInactive bool

+ func (x *ListNonSkillActivitiesReq) GetIncludeInactive() bool

Jan 14, 2025

Changes in this version

type ListSkillProfilesReq

+ ChannelTypes []commons.ChannelType

+ func (x *ListSkillProfilesReq) GetChannelTypes() []commons.ChannelType

type SkillProfile

+ ChannelTypes []commons.ChannelType

+ func (x *SkillProfile) GetChannelTypes() []commons.ChannelType

Dec 17, 2024

Changes in this version

+ const WFM_CopyShiftsToPublishedSchedule_FullMethodName

+ const WFM_CreatePublishedShiftWithSegments_FullMethodName

+ const WFM_CreatePublishedShift_FullMethodName

+ const WFM_DeletePublishedShifts_FullMethodName

+ const WFM_RemoveAgentFromPublishedSchedule_FullMethodName

+ const WFM_ReplaceAgentOnPublishedSchedule_FullMethodName

+ const WFM_SplitPublishedShift_FullMethodName

+ const WFM_SwapPublishedShifts_FullMethodName

+ const WFM_UpdatePublishedShiftWithSegments_FullMethodName

+ const WFM_UpdatePublishedShift_FullMethodName

+ type CopyShiftsToPublishedScheduleRequest struct

+ ShiftInstanceSids []int64

+ func (*CopyShiftsToPublishedScheduleRequest) Descriptor() ([]byte, []int)

+ func (*CopyShiftsToPublishedScheduleRequest) ProtoMessage()

+ func (x *CopyShiftsToPublishedScheduleRequest) GetShiftInstanceSids() []int64

+ func (x *CopyShiftsToPublishedScheduleRequest) ProtoReflect() protoreflect.Message

+ func (x *CopyShiftsToPublishedScheduleRequest) Reset()

+ func (x *CopyShiftsToPublishedScheduleRequest) String() string

+ type CopyShiftsToPublishedScheduleResponse struct

+ Diagnostics []*Diagnostic

+ func (*CopyShiftsToPublishedScheduleResponse) Descriptor() ([]byte, []int)

+ func (*CopyShiftsToPublishedScheduleResponse) ProtoMessage()

+ func (x *CopyShiftsToPublishedScheduleResponse) GetDiagnostics() []*Diagnostic

+ func (x *CopyShiftsToPublishedScheduleResponse) ProtoReflect() protoreflect.Message

+ func (x *CopyShiftsToPublishedScheduleResponse) Reset()

+ func (x *CopyShiftsToPublishedScheduleResponse) String() string

+ type CreatePublishedShiftRequest struct

+ IsLocked bool

+ ShiftTemplateSid int64

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSids []int64

+ func (*CreatePublishedShiftRequest) Descriptor() ([]byte, []int)

+ func (*CreatePublishedShiftRequest) ProtoMessage()

+ func (x *CreatePublishedShiftRequest) GetIsLocked() bool

+ func (x *CreatePublishedShiftRequest) GetShiftTemplateSid() int64

+ func (x *CreatePublishedShiftRequest) GetStartDatetime() *timestamppb.Timestamp

+ func (x *CreatePublishedShiftRequest) GetWfmAgentSids() []int64

+ func (x *CreatePublishedShiftRequest) ProtoReflect() protoreflect.Message

+ func (x *CreatePublishedShiftRequest) Reset()

+ func (x *CreatePublishedShiftRequest) String() string

+ type CreatePublishedShiftResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstances []*ShiftInstance

+ func (*CreatePublishedShiftResponse) Descriptor() ([]byte, []int)

+ func (*CreatePublishedShiftResponse) ProtoMessage()

+ func (x *CreatePublishedShiftResponse) GetDiagnostics() []*Diagnostic

+ func (x *CreatePublishedShiftResponse) GetShiftInstances() []*ShiftInstance

+ func (x *CreatePublishedShiftResponse) ProtoReflect() protoreflect.Message

+ func (x *CreatePublishedShiftResponse) Reset()

+ func (x *CreatePublishedShiftResponse) String() string

+ type CreatePublishedShiftWithSegmentsRequest struct

+ IgnoreDiagnosticsErrors bool

+ ShiftInstance *ShiftInstance

+ func (*CreatePublishedShiftWithSegmentsRequest) Descriptor() ([]byte, []int)

+ func (*CreatePublishedShiftWithSegmentsRequest) ProtoMessage()

+ func (x *CreatePublishedShiftWithSegmentsRequest) GetIgnoreDiagnosticsErrors() bool

+ func (x *CreatePublishedShiftWithSegmentsRequest) GetShiftInstance() *ShiftInstance

+ func (x *CreatePublishedShiftWithSegmentsRequest) ProtoReflect() protoreflect.Message

+ func (x *CreatePublishedShiftWithSegmentsRequest) Reset()

+ func (x *CreatePublishedShiftWithSegmentsRequest) String() string

+ type CreatePublishedShiftWithSegmentsResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstance *ShiftInstance

+ func (*CreatePublishedShiftWithSegmentsResponse) Descriptor() ([]byte, []int)

+ func (*CreatePublishedShiftWithSegmentsResponse) ProtoMessage()

+ func (x *CreatePublishedShiftWithSegmentsResponse) GetDiagnostics() []*Diagnostic

+ func (x *CreatePublishedShiftWithSegmentsResponse) GetShiftInstance() *ShiftInstance

+ func (x *CreatePublishedShiftWithSegmentsResponse) ProtoReflect() protoreflect.Message

+ func (x *CreatePublishedShiftWithSegmentsResponse) Reset()

+ func (x *CreatePublishedShiftWithSegmentsResponse) String() string

+ type DeletePublishedShiftsRequest struct

+ ShiftInstanceSids []int64

+ func (*DeletePublishedShiftsRequest) Descriptor() ([]byte, []int)

+ func (*DeletePublishedShiftsRequest) ProtoMessage()

+ func (x *DeletePublishedShiftsRequest) GetShiftInstanceSids() []int64

+ func (x *DeletePublishedShiftsRequest) ProtoReflect() protoreflect.Message

+ func (x *DeletePublishedShiftsRequest) Reset()

+ func (x *DeletePublishedShiftsRequest) String() string

+ type DeletePublishedShiftsResponse struct

+ func (*DeletePublishedShiftsResponse) Descriptor() ([]byte, []int)

+ func (*DeletePublishedShiftsResponse) ProtoMessage()

+ func (x *DeletePublishedShiftsResponse) ProtoReflect() protoreflect.Message

+ func (x *DeletePublishedShiftsResponse) Reset()

+ func (x *DeletePublishedShiftsResponse) String() string

type ListAdherenceAgentStatesRequest

+ IncludeViolations bool

+ func (x *ListAdherenceAgentStatesRequest) GetIncludeViolations() bool

type ListAdherenceAgentStatesResponse

+ AgentStateViolations map[int64]*commons.AdherenceAgentStateViolations

+ func (x *ListAdherenceAgentStatesResponse) GetAgentStateViolations() map[int64]*commons.AdherenceAgentStateViolations

+ type RemoveAgentFromPublishedScheduleRequest struct

+ DatetimeRange *commons.DatetimeRange

+ NodeSelector *ParentEntity

+ ScheduleScenarioSid int64

+ WfmAgentSid int64

+ func (*RemoveAgentFromPublishedScheduleRequest) Descriptor() ([]byte, []int)

+ func (*RemoveAgentFromPublishedScheduleRequest) ProtoMessage()

+ func (x *RemoveAgentFromPublishedScheduleRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *RemoveAgentFromPublishedScheduleRequest) GetNodeSelector() *ParentEntity

+ func (x *RemoveAgentFromPublishedScheduleRequest) GetScheduleScenarioSid() int64

+ func (x *RemoveAgentFromPublishedScheduleRequest) GetWfmAgentSid() int64

+ func (x *RemoveAgentFromPublishedScheduleRequest) ProtoReflect() protoreflect.Message

+ func (x *RemoveAgentFromPublishedScheduleRequest) Reset()

+ func (x *RemoveAgentFromPublishedScheduleRequest) String() string

+ type RemoveAgentFromPublishedScheduleResponse struct

+ UnassignedWfmAgentSid int64

+ UpdatedShifts []*ShiftInstance

+ func (*RemoveAgentFromPublishedScheduleResponse) Descriptor() ([]byte, []int)

+ func (*RemoveAgentFromPublishedScheduleResponse) ProtoMessage()

+ func (x *RemoveAgentFromPublishedScheduleResponse) GetUnassignedWfmAgentSid() int64

+ func (x *RemoveAgentFromPublishedScheduleResponse) GetUpdatedShifts() []*ShiftInstance

+ func (x *RemoveAgentFromPublishedScheduleResponse) ProtoReflect() protoreflect.Message

+ func (x *RemoveAgentFromPublishedScheduleResponse) Reset()

+ func (x *RemoveAgentFromPublishedScheduleResponse) String() string

+ type ReplaceAgentOnPublishedScheduleRequest struct

+ DatetimeRange *commons.DatetimeRange

+ NodeSelector *ParentEntity

+ SkipOverlappingShifts bool

+ WfmAgentSidToAdd int64

+ WfmAgentSidToRemove int64

+ func (*ReplaceAgentOnPublishedScheduleRequest) Descriptor() ([]byte, []int)

+ func (*ReplaceAgentOnPublishedScheduleRequest) ProtoMessage()

+ func (x *ReplaceAgentOnPublishedScheduleRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ReplaceAgentOnPublishedScheduleRequest) GetNodeSelector() *ParentEntity

+ func (x *ReplaceAgentOnPublishedScheduleRequest) GetSkipOverlappingShifts() bool

+ func (x *ReplaceAgentOnPublishedScheduleRequest) GetWfmAgentSidToAdd() int64

+ func (x *ReplaceAgentOnPublishedScheduleRequest) GetWfmAgentSidToRemove() int64

+ func (x *ReplaceAgentOnPublishedScheduleRequest) ProtoReflect() protoreflect.Message

+ func (x *ReplaceAgentOnPublishedScheduleRequest) Reset()

+ func (x *ReplaceAgentOnPublishedScheduleRequest) String() string

+ type ReplaceAgentOnPublishedScheduleResponse struct

+ Diagnostics []*Diagnostic

+ UpdatedShiftInstances []*ShiftInstance

+ func (*ReplaceAgentOnPublishedScheduleResponse) Descriptor() ([]byte, []int)

+ func (*ReplaceAgentOnPublishedScheduleResponse) ProtoMessage()

+ func (x *ReplaceAgentOnPublishedScheduleResponse) GetDiagnostics() []*Diagnostic

+ func (x *ReplaceAgentOnPublishedScheduleResponse) GetUpdatedShiftInstances() []*ShiftInstance

+ func (x *ReplaceAgentOnPublishedScheduleResponse) ProtoReflect() protoreflect.Message

+ func (x *ReplaceAgentOnPublishedScheduleResponse) Reset()

+ func (x *ReplaceAgentOnPublishedScheduleResponse) String() string

+ type SplitPublishedShiftRequest struct

+ ShiftInstanceSid int64

+ TimeToSplit *timestamppb.Timestamp

+ func (*SplitPublishedShiftRequest) Descriptor() ([]byte, []int)

+ func (*SplitPublishedShiftRequest) ProtoMessage()

+ func (x *SplitPublishedShiftRequest) GetShiftInstanceSid() int64

+ func (x *SplitPublishedShiftRequest) GetTimeToSplit() *timestamppb.Timestamp

+ func (x *SplitPublishedShiftRequest) ProtoReflect() protoreflect.Message

+ func (x *SplitPublishedShiftRequest) Reset()

+ func (x *SplitPublishedShiftRequest) String() string

+ type SplitPublishedShiftResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstances []*ShiftInstance

+ func (*SplitPublishedShiftResponse) Descriptor() ([]byte, []int)

+ func (*SplitPublishedShiftResponse) ProtoMessage()

+ func (x *SplitPublishedShiftResponse) GetDiagnostics() []*Diagnostic

+ func (x *SplitPublishedShiftResponse) GetShiftInstances() []*ShiftInstance

+ func (x *SplitPublishedShiftResponse) ProtoReflect() protoreflect.Message

+ func (x *SplitPublishedShiftResponse) Reset()

+ func (x *SplitPublishedShiftResponse) String() string

+ type SwapPublishedShiftsRequest struct

+ ShiftInstanceSids []int64

+ WfmAgentSid1 int64

+ WfmAgentSid2 int64

+ func (*SwapPublishedShiftsRequest) Descriptor() ([]byte, []int)

+ func (*SwapPublishedShiftsRequest) ProtoMessage()

+ func (x *SwapPublishedShiftsRequest) GetShiftInstanceSids() []int64

+ func (x *SwapPublishedShiftsRequest) GetWfmAgentSid1() int64

+ func (x *SwapPublishedShiftsRequest) GetWfmAgentSid2() int64

+ func (x *SwapPublishedShiftsRequest) ProtoReflect() protoreflect.Message

+ func (x *SwapPublishedShiftsRequest) Reset()

+ func (x *SwapPublishedShiftsRequest) String() string

+ type SwapPublishedShiftsResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstances []*ShiftInstance

+ func (*SwapPublishedShiftsResponse) Descriptor() ([]byte, []int)

+ func (*SwapPublishedShiftsResponse) ProtoMessage()

+ func (x *SwapPublishedShiftsResponse) GetDiagnostics() []*Diagnostic

+ func (x *SwapPublishedShiftsResponse) GetShiftInstances() []*ShiftInstance

+ func (x *SwapPublishedShiftsResponse) ProtoReflect() protoreflect.Message

+ func (x *SwapPublishedShiftsResponse) Reset()

+ func (x *SwapPublishedShiftsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CopyShiftsToPublishedSchedule(context.Context, *CopyShiftsToPublishedScheduleRequest) (*CopyShiftsToPublishedScheduleResponse, error)

+ func (UnimplementedWFMServer) CreatePublishedShift(context.Context, *CreatePublishedShiftRequest) (*CreatePublishedShiftResponse, error)

+ func (UnimplementedWFMServer) CreatePublishedShiftWithSegments(context.Context, *CreatePublishedShiftWithSegmentsRequest) (*CreatePublishedShiftWithSegmentsResponse, error)

+ func (UnimplementedWFMServer) DeletePublishedShifts(context.Context, *DeletePublishedShiftsRequest) (*DeletePublishedShiftsResponse, error)

+ func (UnimplementedWFMServer) RemoveAgentFromPublishedSchedule(context.Context, *RemoveAgentFromPublishedScheduleRequest) (*RemoveAgentFromPublishedScheduleResponse, error)

+ func (UnimplementedWFMServer) ReplaceAgentOnPublishedSchedule(context.Context, *ReplaceAgentOnPublishedScheduleRequest) (*ReplaceAgentOnPublishedScheduleResponse, error)

+ func (UnimplementedWFMServer) SplitPublishedShift(context.Context, *SplitPublishedShiftRequest) (*SplitPublishedShiftResponse, error)

+ func (UnimplementedWFMServer) SwapPublishedShifts(context.Context, *SwapPublishedShiftsRequest) (*SwapPublishedShiftsResponse, error)

+ func (UnimplementedWFMServer) UpdatePublishedShift(context.Context, *UpdatePublishedShiftRequest) (*UpdatePublishedShiftResponse, error)

+ func (UnimplementedWFMServer) UpdatePublishedShiftWithSegments(context.Context, *UpdatePublishedShiftWithSegmentsRequest) (*UpdatePublishedShiftWithSegmentsResponse, error)

+ type UpdatePublishedShiftRequest struct

+ IsLocked bool

+ PlannedShrinkagePercent float32

+ ShiftInstanceSid int64

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSid int64

+ WidthInMinutes int32

+ func (*UpdatePublishedShiftRequest) Descriptor() ([]byte, []int)

+ func (*UpdatePublishedShiftRequest) ProtoMessage()

+ func (x *UpdatePublishedShiftRequest) GetIsLocked() bool

+ func (x *UpdatePublishedShiftRequest) GetPlannedShrinkagePercent() float32

+ func (x *UpdatePublishedShiftRequest) GetShiftInstanceSid() int64

+ func (x *UpdatePublishedShiftRequest) GetStartDatetime() *timestamppb.Timestamp

+ func (x *UpdatePublishedShiftRequest) GetWfmAgentSid() int64

+ func (x *UpdatePublishedShiftRequest) GetWidthInMinutes() int32

+ func (x *UpdatePublishedShiftRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdatePublishedShiftRequest) Reset()

+ func (x *UpdatePublishedShiftRequest) String() string

+ type UpdatePublishedShiftResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstance *ShiftInstance

+ func (*UpdatePublishedShiftResponse) Descriptor() ([]byte, []int)

+ func (*UpdatePublishedShiftResponse) ProtoMessage()

+ func (x *UpdatePublishedShiftResponse) GetDiagnostics() []*Diagnostic

+ func (x *UpdatePublishedShiftResponse) GetShiftInstance() *ShiftInstance

+ func (x *UpdatePublishedShiftResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdatePublishedShiftResponse) Reset()

+ func (x *UpdatePublishedShiftResponse) String() string

+ type UpdatePublishedShiftWithSegmentsRequest struct

+ IgnoreDiagnosticsErrors bool

+ ShiftInstance *ShiftInstance

+ func (*UpdatePublishedShiftWithSegmentsRequest) Descriptor() ([]byte, []int)

+ func (*UpdatePublishedShiftWithSegmentsRequest) ProtoMessage()

+ func (x *UpdatePublishedShiftWithSegmentsRequest) GetIgnoreDiagnosticsErrors() bool

+ func (x *UpdatePublishedShiftWithSegmentsRequest) GetShiftInstance() *ShiftInstance

+ func (x *UpdatePublishedShiftWithSegmentsRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdatePublishedShiftWithSegmentsRequest) Reset()

+ func (x *UpdatePublishedShiftWithSegmentsRequest) String() string

+ type UpdatePublishedShiftWithSegmentsResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstance *ShiftInstance

+ func (*UpdatePublishedShiftWithSegmentsResponse) Descriptor() ([]byte, []int)

+ func (*UpdatePublishedShiftWithSegmentsResponse) ProtoMessage()

+ func (x *UpdatePublishedShiftWithSegmentsResponse) GetDiagnostics() []*Diagnostic

+ func (x *UpdatePublishedShiftWithSegmentsResponse) GetShiftInstance() *ShiftInstance

+ func (x *UpdatePublishedShiftWithSegmentsResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdatePublishedShiftWithSegmentsResponse) Reset()

+ func (x *UpdatePublishedShiftWithSegmentsResponse) String() string

type WFMClient

+ CopyShiftsToPublishedSchedule func(ctx context.Context, in *CopyShiftsToPublishedScheduleRequest, ...) (*CopyShiftsToPublishedScheduleResponse, error)

+ CreatePublishedShift func(ctx context.Context, in *CreatePublishedShiftRequest, opts ...grpc.CallOption) (*CreatePublishedShiftResponse, error)

+ CreatePublishedShiftWithSegments func(ctx context.Context, in *CreatePublishedShiftWithSegmentsRequest, ...) (*CreatePublishedShiftWithSegmentsResponse, error)

+ DeletePublishedShifts func(ctx context.Context, in *DeletePublishedShiftsRequest, opts ...grpc.CallOption) (*DeletePublishedShiftsResponse, error)

+ RemoveAgentFromPublishedSchedule func(ctx context.Context, in *RemoveAgentFromPublishedScheduleRequest, ...) (*RemoveAgentFromPublishedScheduleResponse, error)

+ ReplaceAgentOnPublishedSchedule func(ctx context.Context, in *ReplaceAgentOnPublishedScheduleRequest, ...) (*ReplaceAgentOnPublishedScheduleResponse, error)

+ SplitPublishedShift func(ctx context.Context, in *SplitPublishedShiftRequest, opts ...grpc.CallOption) (*SplitPublishedShiftResponse, error)

+ SwapPublishedShifts func(ctx context.Context, in *SwapPublishedShiftsRequest, opts ...grpc.CallOption) (*SwapPublishedShiftsResponse, error)

+ UpdatePublishedShift func(ctx context.Context, in *UpdatePublishedShiftRequest, opts ...grpc.CallOption) (*UpdatePublishedShiftResponse, error)

+ UpdatePublishedShiftWithSegments func(ctx context.Context, in *UpdatePublishedShiftWithSegmentsRequest, ...) (*UpdatePublishedShiftWithSegmentsResponse, error)

type WFMServer

+ CopyShiftsToPublishedSchedule func(context.Context, *CopyShiftsToPublishedScheduleRequest) (*CopyShiftsToPublishedScheduleResponse, error)

+ CreatePublishedShift func(context.Context, *CreatePublishedShiftRequest) (*CreatePublishedShiftResponse, error)

+ CreatePublishedShiftWithSegments func(context.Context, *CreatePublishedShiftWithSegmentsRequest) (*CreatePublishedShiftWithSegmentsResponse, error)

+ DeletePublishedShifts func(context.Context, *DeletePublishedShiftsRequest) (*DeletePublishedShiftsResponse, error)

+ RemoveAgentFromPublishedSchedule func(context.Context, *RemoveAgentFromPublishedScheduleRequest) (*RemoveAgentFromPublishedScheduleResponse, error)

+ ReplaceAgentOnPublishedSchedule func(context.Context, *ReplaceAgentOnPublishedScheduleRequest) (*ReplaceAgentOnPublishedScheduleResponse, error)

+ SplitPublishedShift func(context.Context, *SplitPublishedShiftRequest) (*SplitPublishedShiftResponse, error)

+ SwapPublishedShifts func(context.Context, *SwapPublishedShiftsRequest) (*SwapPublishedShiftsResponse, error)

+ UpdatePublishedShift func(context.Context, *UpdatePublishedShiftRequest) (*UpdatePublishedShiftResponse, error)

+ UpdatePublishedShiftWithSegments func(context.Context, *UpdatePublishedShiftWithSegmentsRequest) (*UpdatePublishedShiftWithSegmentsResponse, error)

Nov 26, 2024

Changes in this version

+ const WFM_CreateSchedulingActivityPauseCodes_FullMethodName

+ const WFM_DeleteSchedulingActivityPauseCodes_FullMethodName

+ const WFM_ListForecastIntervalsV2_FullMethodName

+ type Basic_PerformanceMetricV3 struct

+ DateRange *commons.DatetimeRange

+ EstimatedTotalAgentShortfallForServiceLevel int32

+ IntervalWidthInMinutes int32

+ MetricIntervals []*V3_MetricIntervalStat

+ NumIntervalsWithCallFtes int32

+ NumIntervalsWithCallFtesButNoShifts int32

+ NumIntervalsWithShiftFtes int32

+ NumIntervalsWithShiftsButNoCallFtes int32

+ ServiceLevelAchievedPercentCalls float32

+ ServiceLevelAchievedTargetSeconds int32

+ TotalAchievedFte float32

+ TotalAchievedFteWithShrinkageApplied float32

+ TotalOverscheduledCallFtes float32

+ TotalProductiveFte float32

+ TotalProductiveFteWithShrinkageApplied float32

+ TotalRequiredFte float32

+ TotalUnderscheduledCallFtes float32

+ func (*Basic_PerformanceMetricV3) Descriptor() ([]byte, []int)

+ func (*Basic_PerformanceMetricV3) ProtoMessage()

+ func (x *Basic_PerformanceMetricV3) GetDateRange() *commons.DatetimeRange

+ func (x *Basic_PerformanceMetricV3) GetEstimatedTotalAgentShortfallForServiceLevel() int32

+ func (x *Basic_PerformanceMetricV3) GetIntervalWidthInMinutes() int32

+ func (x *Basic_PerformanceMetricV3) GetMetricIntervals() []*V3_MetricIntervalStat

+ func (x *Basic_PerformanceMetricV3) GetNumIntervalsWithCallFtes() int32

+ func (x *Basic_PerformanceMetricV3) GetNumIntervalsWithCallFtesButNoShifts() int32

+ func (x *Basic_PerformanceMetricV3) GetNumIntervalsWithShiftFtes() int32

+ func (x *Basic_PerformanceMetricV3) GetNumIntervalsWithShiftsButNoCallFtes() int32

+ func (x *Basic_PerformanceMetricV3) GetServiceLevelAchievedPercentCalls() float32

+ func (x *Basic_PerformanceMetricV3) GetServiceLevelAchievedTargetSeconds() int32

+ func (x *Basic_PerformanceMetricV3) GetTotalAchievedFte() float32

+ func (x *Basic_PerformanceMetricV3) GetTotalAchievedFteWithShrinkageApplied() float32

+ func (x *Basic_PerformanceMetricV3) GetTotalOverscheduledCallFtes() float32

+ func (x *Basic_PerformanceMetricV3) GetTotalProductiveFte() float32

+ func (x *Basic_PerformanceMetricV3) GetTotalProductiveFteWithShrinkageApplied() float32

+ func (x *Basic_PerformanceMetricV3) GetTotalRequiredFte() float32

+ func (x *Basic_PerformanceMetricV3) GetTotalUnderscheduledCallFtes() float32

+ func (x *Basic_PerformanceMetricV3) ProtoReflect() protoreflect.Message

+ func (x *Basic_PerformanceMetricV3) Reset()

+ func (x *Basic_PerformanceMetricV3) String() string

+ type CreateSchedulingActivityPauseCodesRequest struct

+ PauseCodes []string

+ SchedulingActivitySid int64

+ func (*CreateSchedulingActivityPauseCodesRequest) Descriptor() ([]byte, []int)

+ func (*CreateSchedulingActivityPauseCodesRequest) ProtoMessage()

+ func (x *CreateSchedulingActivityPauseCodesRequest) GetPauseCodes() []string

+ func (x *CreateSchedulingActivityPauseCodesRequest) GetSchedulingActivitySid() int64

+ func (x *CreateSchedulingActivityPauseCodesRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateSchedulingActivityPauseCodesRequest) Reset()

+ func (x *CreateSchedulingActivityPauseCodesRequest) String() string

+ type CreateSchedulingActivityPauseCodesResponse struct

+ func (*CreateSchedulingActivityPauseCodesResponse) Descriptor() ([]byte, []int)

+ func (*CreateSchedulingActivityPauseCodesResponse) ProtoMessage()

+ func (x *CreateSchedulingActivityPauseCodesResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateSchedulingActivityPauseCodesResponse) Reset()

+ func (x *CreateSchedulingActivityPauseCodesResponse) String() string

+ type DeleteSchedulingActivityPauseCodesRequest struct

+ PauseCodes []string

+ SchedulingActivitySid int64

+ func (*DeleteSchedulingActivityPauseCodesRequest) Descriptor() ([]byte, []int)

+ func (*DeleteSchedulingActivityPauseCodesRequest) ProtoMessage()

+ func (x *DeleteSchedulingActivityPauseCodesRequest) GetPauseCodes() []string

+ func (x *DeleteSchedulingActivityPauseCodesRequest) GetSchedulingActivitySid() int64

+ func (x *DeleteSchedulingActivityPauseCodesRequest) ProtoReflect() protoreflect.Message

+ func (x *DeleteSchedulingActivityPauseCodesRequest) Reset()

+ func (x *DeleteSchedulingActivityPauseCodesRequest) String() string

+ type DeleteSchedulingActivityPauseCodesResponse struct

+ func (*DeleteSchedulingActivityPauseCodesResponse) Descriptor() ([]byte, []int)

+ func (*DeleteSchedulingActivityPauseCodesResponse) ProtoMessage()

+ func (x *DeleteSchedulingActivityPauseCodesResponse) ProtoReflect() protoreflect.Message

+ func (x *DeleteSchedulingActivityPauseCodesResponse) Reset()

+ func (x *DeleteSchedulingActivityPauseCodesResponse) String() string

type GetPerformanceMetricsReq

+ ServiceLevelTargetDurationSeconds int32

+ ServiceLevelTargetPercentage int32

+ func (x *GetPerformanceMetricsReq) GetServiceLevelTargetDurationSeconds() int32

+ func (x *GetPerformanceMetricsReq) GetServiceLevelTargetPercentage() int32

type GetPerformanceMetricsRes

+ Diagnostics []*Diagnostic

+ PerformanceMetricsV3 *PerformanceMetricV3

+ func (x *GetPerformanceMetricsRes) GetDiagnostics() []*Diagnostic

+ func (x *GetPerformanceMetricsRes) GetPerformanceMetricsV3() *PerformanceMetricV3

type ListAdherenceAgentStatesResponse

+ LatestAgentStateDatetime *timestamppb.Timestamp

+ func (x *ListAdherenceAgentStatesResponse) GetLatestAgentStateDatetime() *timestamppb.Timestamp

+ type ListForecastIntervalsV2Request struct

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (*ListForecastIntervalsV2Request) Descriptor() ([]byte, []int)

+ func (*ListForecastIntervalsV2Request) ProtoMessage()

+ func (x *ListForecastIntervalsV2Request) GetSkillProfileCategory() *commons.SkillProfileCategory

+ func (x *ListForecastIntervalsV2Request) ProtoReflect() protoreflect.Message

+ func (x *ListForecastIntervalsV2Request) Reset()

+ func (x *ListForecastIntervalsV2Request) String() string

+ type ListForecastIntervalsV2Response struct

+ Intervals []*CallDataByInterval

+ func (*ListForecastIntervalsV2Response) Descriptor() ([]byte, []int)

+ func (*ListForecastIntervalsV2Response) ProtoMessage()

+ func (x *ListForecastIntervalsV2Response) GetIntervals() []*CallDataByInterval

+ func (x *ListForecastIntervalsV2Response) ProtoReflect() protoreflect.Message

+ func (x *ListForecastIntervalsV2Response) Reset()

+ func (x *ListForecastIntervalsV2Response) String() string

+ type PerformanceMetricV3 struct

+ MetricsAllSkills *Basic_PerformanceMetricV3

+ MetricsBySkillCollection []*PerformanceMetricV3_MetricByCollection

+ func (*PerformanceMetricV3) Descriptor() ([]byte, []int)

+ func (*PerformanceMetricV3) ProtoMessage()

+ func (x *PerformanceMetricV3) GetMetricsAllSkills() *Basic_PerformanceMetricV3

+ func (x *PerformanceMetricV3) GetMetricsBySkillCollection() []*PerformanceMetricV3_MetricByCollection

+ func (x *PerformanceMetricV3) ProtoReflect() protoreflect.Message

+ func (x *PerformanceMetricV3) Reset()

+ func (x *PerformanceMetricV3) String() string

+ type PerformanceMetricV3_MetricByCollection struct

+ Metric *Basic_PerformanceMetricV3

+ SkillCollection *commons.SkillProfileCategory

+ func (*PerformanceMetricV3_MetricByCollection) Descriptor() ([]byte, []int)

+ func (*PerformanceMetricV3_MetricByCollection) ProtoMessage()

+ func (x *PerformanceMetricV3_MetricByCollection) GetMetric() *Basic_PerformanceMetricV3

+ func (x *PerformanceMetricV3_MetricByCollection) GetSkillCollection() *commons.SkillProfileCategory

+ func (x *PerformanceMetricV3_MetricByCollection) ProtoReflect() protoreflect.Message

+ func (x *PerformanceMetricV3_MetricByCollection) Reset()

+ func (x *PerformanceMetricV3_MetricByCollection) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateSchedulingActivityPauseCodes(context.Context, *CreateSchedulingActivityPauseCodesRequest) (*CreateSchedulingActivityPauseCodesResponse, error)

+ func (UnimplementedWFMServer) DeleteSchedulingActivityPauseCodes(context.Context, *DeleteSchedulingActivityPauseCodesRequest) (*DeleteSchedulingActivityPauseCodesResponse, error)

+ func (UnimplementedWFMServer) ListForecastIntervalsV2(context.Context, *ListForecastIntervalsV2Request) (*ListForecastIntervalsV2Response, error)

+ type V3_MetricIntervalStat struct

+ AchievedFte float32

+ AchievedFteWithShrinkageApplied float32

+ AchievedServiceLevelPercent float32

+ ErlangRequiredAgents int32

+ EstimatedAgentShortfallForTargetServiceLevel float32

+ NumAgents int32

+ NumCalls int32

+ ProductiveFte float32

+ ProductiveFteWithShrinkageApplied float32

+ RequiredFte float32

+ StartDatetime *timestamppb.Timestamp

+ func (*V3_MetricIntervalStat) Descriptor() ([]byte, []int)

+ func (*V3_MetricIntervalStat) ProtoMessage()

+ func (x *V3_MetricIntervalStat) GetAchievedFte() float32

+ func (x *V3_MetricIntervalStat) GetAchievedFteWithShrinkageApplied() float32

+ func (x *V3_MetricIntervalStat) GetAchievedServiceLevelPercent() float32

+ func (x *V3_MetricIntervalStat) GetErlangRequiredAgents() int32

+ func (x *V3_MetricIntervalStat) GetEstimatedAgentShortfallForTargetServiceLevel() float32

+ func (x *V3_MetricIntervalStat) GetNumAgents() int32

+ func (x *V3_MetricIntervalStat) GetNumCalls() int32

+ func (x *V3_MetricIntervalStat) GetProductiveFte() float32

+ func (x *V3_MetricIntervalStat) GetProductiveFteWithShrinkageApplied() float32

+ func (x *V3_MetricIntervalStat) GetRequiredFte() float32

+ func (x *V3_MetricIntervalStat) GetStartDatetime() *timestamppb.Timestamp

+ func (x *V3_MetricIntervalStat) ProtoReflect() protoreflect.Message

+ func (x *V3_MetricIntervalStat) Reset()

+ func (x *V3_MetricIntervalStat) String() string

type WFMClient

+ CreateSchedulingActivityPauseCodes func(ctx context.Context, in *CreateSchedulingActivityPauseCodesRequest, ...) (*CreateSchedulingActivityPauseCodesResponse, error)

+ DeleteSchedulingActivityPauseCodes func(ctx context.Context, in *DeleteSchedulingActivityPauseCodesRequest, ...) (*DeleteSchedulingActivityPauseCodesResponse, error)

+ ListForecastIntervalsV2 func(ctx context.Context, in *ListForecastIntervalsV2Request, ...) (*ListForecastIntervalsV2Response, error)

type WFMServer

+ CreateSchedulingActivityPauseCodes func(context.Context, *CreateSchedulingActivityPauseCodesRequest) (*CreateSchedulingActivityPauseCodesResponse, error)

+ DeleteSchedulingActivityPauseCodes func(context.Context, *DeleteSchedulingActivityPauseCodesRequest) (*DeleteSchedulingActivityPauseCodesResponse, error)

+ ListForecastIntervalsV2 func(context.Context, *ListForecastIntervalsV2Request) (*ListForecastIntervalsV2Response, error)

Nov 19, 2024

Changes in this version

+ const WFM_ListAdherenceAgentStates_FullMethodName

+ type ListAdherenceAgentStatesRequest struct

+ EndDatetime *timestamppb.Timestamp

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSids []int64

+ func (*ListAdherenceAgentStatesRequest) Descriptor() ([]byte, []int)

+ func (*ListAdherenceAgentStatesRequest) ProtoMessage()

+ func (x *ListAdherenceAgentStatesRequest) GetEndDatetime() *timestamppb.Timestamp

+ func (x *ListAdherenceAgentStatesRequest) GetStartDatetime() *timestamppb.Timestamp

+ func (x *ListAdherenceAgentStatesRequest) GetWfmAgentSids() []int64

+ func (x *ListAdherenceAgentStatesRequest) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceAgentStatesRequest) Reset()

+ func (x *ListAdherenceAgentStatesRequest) String() string

+ type ListAdherenceAgentStatesResponse struct

+ AgentStates map[int64]*commons.AdherenceAgentStates

+ func (*ListAdherenceAgentStatesResponse) Descriptor() ([]byte, []int)

+ func (*ListAdherenceAgentStatesResponse) ProtoMessage()

+ func (x *ListAdherenceAgentStatesResponse) GetAgentStates() map[int64]*commons.AdherenceAgentStates

+ func (x *ListAdherenceAgentStatesResponse) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceAgentStatesResponse) Reset()

+ func (x *ListAdherenceAgentStatesResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListAdherenceAgentStates(context.Context, *ListAdherenceAgentStatesRequest) (*ListAdherenceAgentStatesResponse, error)

type WFMClient

+ ListAdherenceAgentStates func(ctx context.Context, in *ListAdherenceAgentStatesRequest, ...) (*ListAdherenceAgentStatesResponse, error)

type WFMServer

+ ListAdherenceAgentStates func(context.Context, *ListAdherenceAgentStatesRequest) (*ListAdherenceAgentStatesResponse, error)

Nov 12, 2024

Changes in this version

+ const WFM_ListSchedulingActivities_FullMethodName

type CancelBuildInProgressResponse

+ CanceledBuild bool

+ func (x *CancelBuildInProgressResponse) GetCanceledBuild() bool

+ type ListSchedulingActivitiesRequest struct

+ func (*ListSchedulingActivitiesRequest) Descriptor() ([]byte, []int)

+ func (*ListSchedulingActivitiesRequest) ProtoMessage()

+ func (x *ListSchedulingActivitiesRequest) ProtoReflect() protoreflect.Message

+ func (x *ListSchedulingActivitiesRequest) Reset()

+ func (x *ListSchedulingActivitiesRequest) String() string

+ type ListSchedulingActivitiesResponse struct

+ SchedulingActivities []*SchedulingActivity

+ func (*ListSchedulingActivitiesResponse) Descriptor() ([]byte, []int)

+ func (*ListSchedulingActivitiesResponse) ProtoMessage()

+ func (x *ListSchedulingActivitiesResponse) GetSchedulingActivities() []*SchedulingActivity

+ func (x *ListSchedulingActivitiesResponse) ProtoReflect() protoreflect.Message

+ func (x *ListSchedulingActivitiesResponse) Reset()

+ func (x *ListSchedulingActivitiesResponse) String() string

type PollBuildInProgressResponse

+ BuildEndDatetime *timestamppb.Timestamp

+ BuildStatus commons.BuildDraftStatus

+ Diagnostics []*Diagnostic

+ func (x *PollBuildInProgressResponse) GetBuildEndDatetime() *timestamppb.Timestamp

+ func (x *PollBuildInProgressResponse) GetBuildStatus() commons.BuildDraftStatus

+ func (x *PollBuildInProgressResponse) GetDiagnostics() []*Diagnostic

type SchedulingActivity

+ PauseCodes []string

+ func (x *SchedulingActivity) GetPauseCodes() []string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListSchedulingActivities(context.Context, *ListSchedulingActivitiesRequest) (*ListSchedulingActivitiesResponse, error)

type WFMClient

+ ListSchedulingActivities func(ctx context.Context, in *ListSchedulingActivitiesRequest, ...) (*ListSchedulingActivitiesResponse, error)

type WFMServer

+ ListSchedulingActivities func(context.Context, *ListSchedulingActivitiesRequest) (*ListSchedulingActivitiesResponse, error)

Oct 29, 2024

Changes in this version

type BuildDraftScheduleReq

+ SchedulingTarget *SchedulingTarget

+ func (x *BuildDraftScheduleReq) GetSchedulingTarget() *SchedulingTarget

Oct 23, 2024

Changes in this version

+ const WFM_AgentCancelLeavePetition_FullMethodName

+ const WFM_AgentCreateLeavePetition_FullMethodName

+ const WFM_AgentGetSchedule_FullMethodName

+ const WFM_AgentListLeavePetitions_FullMethodName

+ const WFM_CancelBuildInProgress_FullMethodName

+ const WFM_PollBuildInProgress_FullMethodName

+ type AgentCancelLeavePetitionRequest struct

+ AgentLeavePetitionId int64

+ func (*AgentCancelLeavePetitionRequest) Descriptor() ([]byte, []int)

+ func (*AgentCancelLeavePetitionRequest) ProtoMessage()

+ func (x *AgentCancelLeavePetitionRequest) GetAgentLeavePetitionId() int64

+ func (x *AgentCancelLeavePetitionRequest) ProtoReflect() protoreflect.Message

+ func (x *AgentCancelLeavePetitionRequest) Reset()

+ func (x *AgentCancelLeavePetitionRequest) String() string

+ type AgentCancelLeavePetitionResponse struct

+ AgentLeavePetition *commons.AgentLeavePetition

+ func (*AgentCancelLeavePetitionResponse) Descriptor() ([]byte, []int)

+ func (*AgentCancelLeavePetitionResponse) ProtoMessage()

+ func (x *AgentCancelLeavePetitionResponse) GetAgentLeavePetition() *commons.AgentLeavePetition

+ func (x *AgentCancelLeavePetitionResponse) ProtoReflect() protoreflect.Message

+ func (x *AgentCancelLeavePetitionResponse) Reset()

+ func (x *AgentCancelLeavePetitionResponse) String() string

+ type AgentCreateLeavePetitionRequest struct

+ PetitionComment string

+ RequestedDatetimeRanges []*commons.DatetimeRange

+ RequestedHoursOff float32

+ func (*AgentCreateLeavePetitionRequest) Descriptor() ([]byte, []int)

+ func (*AgentCreateLeavePetitionRequest) ProtoMessage()

+ func (x *AgentCreateLeavePetitionRequest) GetPetitionComment() string

+ func (x *AgentCreateLeavePetitionRequest) GetRequestedDatetimeRanges() []*commons.DatetimeRange

+ func (x *AgentCreateLeavePetitionRequest) GetRequestedHoursOff() float32

+ func (x *AgentCreateLeavePetitionRequest) ProtoReflect() protoreflect.Message

+ func (x *AgentCreateLeavePetitionRequest) Reset()

+ func (x *AgentCreateLeavePetitionRequest) String() string

+ type AgentCreateLeavePetitionResponse struct

+ AgentLeavePetition *commons.AgentLeavePetition

+ func (*AgentCreateLeavePetitionResponse) Descriptor() ([]byte, []int)

+ func (*AgentCreateLeavePetitionResponse) ProtoMessage()

+ func (x *AgentCreateLeavePetitionResponse) GetAgentLeavePetition() *commons.AgentLeavePetition

+ func (x *AgentCreateLeavePetitionResponse) ProtoReflect() protoreflect.Message

+ func (x *AgentCreateLeavePetitionResponse) Reset()

+ func (x *AgentCreateLeavePetitionResponse) String() string

+ type AgentGetScheduleRequest struct

+ DatetimeRange *commons.DatetimeRange

+ func (*AgentGetScheduleRequest) Descriptor() ([]byte, []int)

+ func (*AgentGetScheduleRequest) ProtoMessage()

+ func (x *AgentGetScheduleRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *AgentGetScheduleRequest) ProtoReflect() protoreflect.Message

+ func (x *AgentGetScheduleRequest) Reset()

+ func (x *AgentGetScheduleRequest) String() string

+ type AgentGetScheduleResponse struct

+ ShiftInstances []*ShiftInstance

+ func (*AgentGetScheduleResponse) Descriptor() ([]byte, []int)

+ func (*AgentGetScheduleResponse) ProtoMessage()

+ func (x *AgentGetScheduleResponse) GetShiftInstances() []*ShiftInstance

+ func (x *AgentGetScheduleResponse) ProtoReflect() protoreflect.Message

+ func (x *AgentGetScheduleResponse) Reset()

+ func (x *AgentGetScheduleResponse) String() string

+ type AgentListLeavePetitionsRequest struct

+ DatetimeRange *commons.DatetimeRange

+ IncludeArchived bool

+ func (*AgentListLeavePetitionsRequest) Descriptor() ([]byte, []int)

+ func (*AgentListLeavePetitionsRequest) ProtoMessage()

+ func (x *AgentListLeavePetitionsRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *AgentListLeavePetitionsRequest) GetIncludeArchived() bool

+ func (x *AgentListLeavePetitionsRequest) ProtoReflect() protoreflect.Message

+ func (x *AgentListLeavePetitionsRequest) Reset()

+ func (x *AgentListLeavePetitionsRequest) String() string

+ type AgentListLeavePetitionsResponse struct

+ AgentLeavePetitions []*commons.AgentLeavePetition

+ func (*AgentListLeavePetitionsResponse) Descriptor() ([]byte, []int)

+ func (*AgentListLeavePetitionsResponse) ProtoMessage()

+ func (x *AgentListLeavePetitionsResponse) GetAgentLeavePetitions() []*commons.AgentLeavePetition

+ func (x *AgentListLeavePetitionsResponse) ProtoReflect() protoreflect.Message

+ func (x *AgentListLeavePetitionsResponse) Reset()

+ func (x *AgentListLeavePetitionsResponse) String() string

+ type CancelBuildInProgressRequest struct

+ DraftScheduleSid int64

+ func (*CancelBuildInProgressRequest) Descriptor() ([]byte, []int)

+ func (*CancelBuildInProgressRequest) ProtoMessage()

+ func (x *CancelBuildInProgressRequest) GetDraftScheduleSid() int64

+ func (x *CancelBuildInProgressRequest) ProtoReflect() protoreflect.Message

+ func (x *CancelBuildInProgressRequest) Reset()

+ func (x *CancelBuildInProgressRequest) String() string

+ type CancelBuildInProgressResponse struct

+ func (*CancelBuildInProgressResponse) Descriptor() ([]byte, []int)

+ func (*CancelBuildInProgressResponse) ProtoMessage()

+ func (x *CancelBuildInProgressResponse) ProtoReflect() protoreflect.Message

+ func (x *CancelBuildInProgressResponse) Reset()

+ func (x *CancelBuildInProgressResponse) String() string

+ type PollBuildInProgressRequest struct

+ DraftScheduleSid int64

+ func (*PollBuildInProgressRequest) Descriptor() ([]byte, []int)

+ func (*PollBuildInProgressRequest) ProtoMessage()

+ func (x *PollBuildInProgressRequest) GetDraftScheduleSid() int64

+ func (x *PollBuildInProgressRequest) ProtoReflect() protoreflect.Message

+ func (x *PollBuildInProgressRequest) Reset()

+ func (x *PollBuildInProgressRequest) String() string

+ type PollBuildInProgressResponse struct

+ BuildInProgress bool

+ BuildStartDatetime *timestamppb.Timestamp

+ func (*PollBuildInProgressResponse) Descriptor() ([]byte, []int)

+ func (*PollBuildInProgressResponse) ProtoMessage()

+ func (x *PollBuildInProgressResponse) GetBuildInProgress() bool

+ func (x *PollBuildInProgressResponse) GetBuildStartDatetime() *timestamppb.Timestamp

+ func (x *PollBuildInProgressResponse) ProtoReflect() protoreflect.Message

+ func (x *PollBuildInProgressResponse) Reset()

+ func (x *PollBuildInProgressResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) AgentCancelLeavePetition(context.Context, *AgentCancelLeavePetitionRequest) (*AgentCancelLeavePetitionResponse, error)

+ func (UnimplementedWFMServer) AgentCreateLeavePetition(context.Context, *AgentCreateLeavePetitionRequest) (*AgentCreateLeavePetitionResponse, error)

+ func (UnimplementedWFMServer) AgentGetSchedule(context.Context, *AgentGetScheduleRequest) (*AgentGetScheduleResponse, error)

+ func (UnimplementedWFMServer) AgentListLeavePetitions(context.Context, *AgentListLeavePetitionsRequest) (*AgentListLeavePetitionsResponse, error)

+ func (UnimplementedWFMServer) CancelBuildInProgress(context.Context, *CancelBuildInProgressRequest) (*CancelBuildInProgressResponse, error)

+ func (UnimplementedWFMServer) PollBuildInProgress(context.Context, *PollBuildInProgressRequest) (*PollBuildInProgressResponse, error)

type WFMClient

+ AgentCancelLeavePetition func(ctx context.Context, in *AgentCancelLeavePetitionRequest, ...) (*AgentCancelLeavePetitionResponse, error)

+ AgentCreateLeavePetition func(ctx context.Context, in *AgentCreateLeavePetitionRequest, ...) (*AgentCreateLeavePetitionResponse, error)

+ AgentGetSchedule func(ctx context.Context, in *AgentGetScheduleRequest, opts ...grpc.CallOption) (*AgentGetScheduleResponse, error)

+ AgentListLeavePetitions func(ctx context.Context, in *AgentListLeavePetitionsRequest, ...) (*AgentListLeavePetitionsResponse, error)

+ CancelBuildInProgress func(ctx context.Context, in *CancelBuildInProgressRequest, opts ...grpc.CallOption) (*CancelBuildInProgressResponse, error)

+ PollBuildInProgress func(ctx context.Context, in *PollBuildInProgressRequest, opts ...grpc.CallOption) (*PollBuildInProgressResponse, error)

type WFMServer

+ AgentCancelLeavePetition func(context.Context, *AgentCancelLeavePetitionRequest) (*AgentCancelLeavePetitionResponse, error)

+ AgentCreateLeavePetition func(context.Context, *AgentCreateLeavePetitionRequest) (*AgentCreateLeavePetitionResponse, error)

+ AgentGetSchedule func(context.Context, *AgentGetScheduleRequest) (*AgentGetScheduleResponse, error)

+ AgentListLeavePetitions func(context.Context, *AgentListLeavePetitionsRequest) (*AgentListLeavePetitionsResponse, error)

+ CancelBuildInProgress func(context.Context, *CancelBuildInProgressRequest) (*CancelBuildInProgressResponse, error)

+ PollBuildInProgress func(context.Context, *PollBuildInProgressRequest) (*PollBuildInProgressResponse, error)

Sep 19, 2024

Changes in this version

+ const WFM_DeleteAdherenceAgentRuleClause_FullMethodName

+ const WFM_DeleteAdherenceDepartmentalRuleClause_FullMethodName

+ const WFM_DeleteAdherenceRuleNotificationConfigEntry_FullMethodName

+ const WFM_GetTimeOffSchedulingActivity_FullMethodName

+ const WFM_ListPatternsForSchedulingActivityClassifications_FullMethodName

+ const WFM_UpdateAdherenceAgentRuleClause_FullMethodName

+ const WFM_UpdateAdherenceAgentRule_FullMethodName

+ const WFM_UpdateAdherenceDepartmentalRuleClause_FullMethodName

+ const WFM_UpdateAdherenceDepartmentalRule_FullMethodName

+ const WFM_UpdateAdherenceRuleNotificationConfigEntry_FullMethodName

+ const WFM_UpdateAdherenceRuleNotificationConfig_FullMethodName

+ type DeleteAdherenceAgentRuleClauseRequest struct

+ AdherenceAgentRuleClauseId int64

+ func (*DeleteAdherenceAgentRuleClauseRequest) Descriptor() ([]byte, []int)

+ func (*DeleteAdherenceAgentRuleClauseRequest) ProtoMessage()

+ func (x *DeleteAdherenceAgentRuleClauseRequest) GetAdherenceAgentRuleClauseId() int64

+ func (x *DeleteAdherenceAgentRuleClauseRequest) ProtoReflect() protoreflect.Message

+ func (x *DeleteAdherenceAgentRuleClauseRequest) Reset()

+ func (x *DeleteAdherenceAgentRuleClauseRequest) String() string

+ type DeleteAdherenceAgentRuleClauseResponse struct

+ func (*DeleteAdherenceAgentRuleClauseResponse) Descriptor() ([]byte, []int)

+ func (*DeleteAdherenceAgentRuleClauseResponse) ProtoMessage()

+ func (x *DeleteAdherenceAgentRuleClauseResponse) ProtoReflect() protoreflect.Message

+ func (x *DeleteAdherenceAgentRuleClauseResponse) Reset()

+ func (x *DeleteAdherenceAgentRuleClauseResponse) String() string

+ type DeleteAdherenceDepartmentalRuleClauseRequest struct

+ AdherenceDepartmentalRuleClauseId int64

+ func (*DeleteAdherenceDepartmentalRuleClauseRequest) Descriptor() ([]byte, []int)

+ func (*DeleteAdherenceDepartmentalRuleClauseRequest) ProtoMessage()

+ func (x *DeleteAdherenceDepartmentalRuleClauseRequest) GetAdherenceDepartmentalRuleClauseId() int64

+ func (x *DeleteAdherenceDepartmentalRuleClauseRequest) ProtoReflect() protoreflect.Message

+ func (x *DeleteAdherenceDepartmentalRuleClauseRequest) Reset()

+ func (x *DeleteAdherenceDepartmentalRuleClauseRequest) String() string

+ type DeleteAdherenceDepartmentalRuleClauseResponse struct

+ func (*DeleteAdherenceDepartmentalRuleClauseResponse) Descriptor() ([]byte, []int)

+ func (*DeleteAdherenceDepartmentalRuleClauseResponse) ProtoMessage()

+ func (x *DeleteAdherenceDepartmentalRuleClauseResponse) ProtoReflect() protoreflect.Message

+ func (x *DeleteAdherenceDepartmentalRuleClauseResponse) Reset()

+ func (x *DeleteAdherenceDepartmentalRuleClauseResponse) String() string

+ type DeleteAdherenceRuleNotificationConfigEntryRequest struct

+ AdherenceRuleNotificationConfigEntryId int64

+ func (*DeleteAdherenceRuleNotificationConfigEntryRequest) Descriptor() ([]byte, []int)

+ func (*DeleteAdherenceRuleNotificationConfigEntryRequest) ProtoMessage()

+ func (x *DeleteAdherenceRuleNotificationConfigEntryRequest) GetAdherenceRuleNotificationConfigEntryId() int64

+ func (x *DeleteAdherenceRuleNotificationConfigEntryRequest) ProtoReflect() protoreflect.Message

+ func (x *DeleteAdherenceRuleNotificationConfigEntryRequest) Reset()

+ func (x *DeleteAdherenceRuleNotificationConfigEntryRequest) String() string

+ type DeleteAdherenceRuleNotificationConfigEntryResponse struct

+ func (*DeleteAdherenceRuleNotificationConfigEntryResponse) Descriptor() ([]byte, []int)

+ func (*DeleteAdherenceRuleNotificationConfigEntryResponse) ProtoMessage()

+ func (x *DeleteAdherenceRuleNotificationConfigEntryResponse) ProtoReflect() protoreflect.Message

+ func (x *DeleteAdherenceRuleNotificationConfigEntryResponse) Reset()

+ func (x *DeleteAdherenceRuleNotificationConfigEntryResponse) String() string

+ type GetTimeOffSchedulingActivityRequest struct

+ func (*GetTimeOffSchedulingActivityRequest) Descriptor() ([]byte, []int)

+ func (*GetTimeOffSchedulingActivityRequest) ProtoMessage()

+ func (x *GetTimeOffSchedulingActivityRequest) ProtoReflect() protoreflect.Message

+ func (x *GetTimeOffSchedulingActivityRequest) Reset()

+ func (x *GetTimeOffSchedulingActivityRequest) String() string

+ type GetTimeOffSchedulingActivityResponse struct

+ SchedulingActivity *SchedulingActivity

+ func (*GetTimeOffSchedulingActivityResponse) Descriptor() ([]byte, []int)

+ func (*GetTimeOffSchedulingActivityResponse) ProtoMessage()

+ func (x *GetTimeOffSchedulingActivityResponse) GetSchedulingActivity() *SchedulingActivity

+ func (x *GetTimeOffSchedulingActivityResponse) ProtoReflect() protoreflect.Message

+ func (x *GetTimeOffSchedulingActivityResponse) Reset()

+ func (x *GetTimeOffSchedulingActivityResponse) String() string

+ type ListPatternsForSchedulingActivityClassificationsRequest struct

+ ParentEntity *ParentEntity

+ SchedulingActivityClassifications []commons.SchedulingActivityClassification

+ func (*ListPatternsForSchedulingActivityClassificationsRequest) Descriptor() ([]byte, []int)

+ func (*ListPatternsForSchedulingActivityClassificationsRequest) ProtoMessage()

+ func (x *ListPatternsForSchedulingActivityClassificationsRequest) GetParentEntity() *ParentEntity

+ func (x *ListPatternsForSchedulingActivityClassificationsRequest) GetSchedulingActivityClassifications() []commons.SchedulingActivityClassification

+ func (x *ListPatternsForSchedulingActivityClassificationsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListPatternsForSchedulingActivityClassificationsRequest) Reset()

+ func (x *ListPatternsForSchedulingActivityClassificationsRequest) String() string

+ type ListPatternsForSchedulingActivityClassificationsResponse struct

+ AgentAvailabilityPatterns []*AgentAvailabilityPattern

+ OpenTimesPatterns []*OpenTimesPattern

+ func (*ListPatternsForSchedulingActivityClassificationsResponse) Descriptor() ([]byte, []int)

+ func (*ListPatternsForSchedulingActivityClassificationsResponse) ProtoMessage()

+ func (x *ListPatternsForSchedulingActivityClassificationsResponse) GetAgentAvailabilityPatterns() []*AgentAvailabilityPattern

+ func (x *ListPatternsForSchedulingActivityClassificationsResponse) GetOpenTimesPatterns() []*OpenTimesPattern

+ func (x *ListPatternsForSchedulingActivityClassificationsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListPatternsForSchedulingActivityClassificationsResponse) Reset()

+ func (x *ListPatternsForSchedulingActivityClassificationsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) DeleteAdherenceAgentRuleClause(context.Context, *DeleteAdherenceAgentRuleClauseRequest) (*DeleteAdherenceAgentRuleClauseResponse, error)

+ func (UnimplementedWFMServer) DeleteAdherenceDepartmentalRuleClause(context.Context, *DeleteAdherenceDepartmentalRuleClauseRequest) (*DeleteAdherenceDepartmentalRuleClauseResponse, error)

+ func (UnimplementedWFMServer) DeleteAdherenceRuleNotificationConfigEntry(context.Context, *DeleteAdherenceRuleNotificationConfigEntryRequest) (*DeleteAdherenceRuleNotificationConfigEntryResponse, error)

+ func (UnimplementedWFMServer) GetTimeOffSchedulingActivity(context.Context, *GetTimeOffSchedulingActivityRequest) (*GetTimeOffSchedulingActivityResponse, error)

+ func (UnimplementedWFMServer) ListPatternsForSchedulingActivityClassifications(context.Context, *ListPatternsForSchedulingActivityClassificationsRequest) (*ListPatternsForSchedulingActivityClassificationsResponse, error)

+ func (UnimplementedWFMServer) UpdateAdherenceAgentRule(context.Context, *UpdateAdherenceAgentRuleRequest) (*UpdateAdherenceAgentRuleResponse, error)

+ func (UnimplementedWFMServer) UpdateAdherenceAgentRuleClause(context.Context, *UpdateAdherenceAgentRuleClauseRequest) (*UpdateAdherenceAgentRuleClauseResponse, error)

+ func (UnimplementedWFMServer) UpdateAdherenceDepartmentalRule(context.Context, *UpdateAdherenceDepartmentalRuleRequest) (*UpdateAdherenceDepartmentalRuleResponse, error)

+ func (UnimplementedWFMServer) UpdateAdherenceDepartmentalRuleClause(context.Context, *UpdateAdherenceDepartmentalRuleClauseRequest) (*UpdateAdherenceDepartmentalRuleClauseResponse, error)

+ func (UnimplementedWFMServer) UpdateAdherenceRuleNotificationConfig(context.Context, *UpdateAdherenceRuleNotificationConfigRequest) (*UpdateAdherenceRuleNotificationConfigResponse, error)

+ func (UnimplementedWFMServer) UpdateAdherenceRuleNotificationConfigEntry(context.Context, *UpdateAdherenceRuleNotificationConfigEntryRequest) (*UpdateAdherenceRuleNotificationConfigEntryResponse, error)

+ type UpdateAdherenceAgentRuleClauseRequest struct

+ Clause *commons.AdherenceAgentRuleClause

+ func (*UpdateAdherenceAgentRuleClauseRequest) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceAgentRuleClauseRequest) ProtoMessage()

+ func (x *UpdateAdherenceAgentRuleClauseRequest) GetClause() *commons.AdherenceAgentRuleClause

+ func (x *UpdateAdherenceAgentRuleClauseRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceAgentRuleClauseRequest) Reset()

+ func (x *UpdateAdherenceAgentRuleClauseRequest) String() string

+ type UpdateAdherenceAgentRuleClauseResponse struct

+ func (*UpdateAdherenceAgentRuleClauseResponse) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceAgentRuleClauseResponse) ProtoMessage()

+ func (x *UpdateAdherenceAgentRuleClauseResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceAgentRuleClauseResponse) Reset()

+ func (x *UpdateAdherenceAgentRuleClauseResponse) String() string

+ type UpdateAdherenceAgentRuleRequest struct

+ Rule *commons.AdherenceAgentRule

+ func (*UpdateAdherenceAgentRuleRequest) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceAgentRuleRequest) ProtoMessage()

+ func (x *UpdateAdherenceAgentRuleRequest) GetRule() *commons.AdherenceAgentRule

+ func (x *UpdateAdherenceAgentRuleRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceAgentRuleRequest) Reset()

+ func (x *UpdateAdherenceAgentRuleRequest) String() string

+ type UpdateAdherenceAgentRuleResponse struct

+ func (*UpdateAdherenceAgentRuleResponse) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceAgentRuleResponse) ProtoMessage()

+ func (x *UpdateAdherenceAgentRuleResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceAgentRuleResponse) Reset()

+ func (x *UpdateAdherenceAgentRuleResponse) String() string

+ type UpdateAdherenceDepartmentalRuleClauseRequest struct

+ Clause *commons.AdherenceDepartmentalRuleClause

+ func (*UpdateAdherenceDepartmentalRuleClauseRequest) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceDepartmentalRuleClauseRequest) ProtoMessage()

+ func (x *UpdateAdherenceDepartmentalRuleClauseRequest) GetClause() *commons.AdherenceDepartmentalRuleClause

+ func (x *UpdateAdherenceDepartmentalRuleClauseRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceDepartmentalRuleClauseRequest) Reset()

+ func (x *UpdateAdherenceDepartmentalRuleClauseRequest) String() string

+ type UpdateAdherenceDepartmentalRuleClauseResponse struct

+ func (*UpdateAdherenceDepartmentalRuleClauseResponse) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceDepartmentalRuleClauseResponse) ProtoMessage()

+ func (x *UpdateAdherenceDepartmentalRuleClauseResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceDepartmentalRuleClauseResponse) Reset()

+ func (x *UpdateAdherenceDepartmentalRuleClauseResponse) String() string

+ type UpdateAdherenceDepartmentalRuleRequest struct

+ Rule *commons.AdherenceDepartmentalRule

+ func (*UpdateAdherenceDepartmentalRuleRequest) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceDepartmentalRuleRequest) ProtoMessage()

+ func (x *UpdateAdherenceDepartmentalRuleRequest) GetRule() *commons.AdherenceDepartmentalRule

+ func (x *UpdateAdherenceDepartmentalRuleRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceDepartmentalRuleRequest) Reset()

+ func (x *UpdateAdherenceDepartmentalRuleRequest) String() string

+ type UpdateAdherenceDepartmentalRuleResponse struct

+ func (*UpdateAdherenceDepartmentalRuleResponse) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceDepartmentalRuleResponse) ProtoMessage()

+ func (x *UpdateAdherenceDepartmentalRuleResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceDepartmentalRuleResponse) Reset()

+ func (x *UpdateAdherenceDepartmentalRuleResponse) String() string

+ type UpdateAdherenceRuleNotificationConfigEntryRequest struct

+ NotificationConfigEntry *commons.AdherenceRuleNotificationConfigEntry

+ func (*UpdateAdherenceRuleNotificationConfigEntryRequest) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceRuleNotificationConfigEntryRequest) ProtoMessage()

+ func (x *UpdateAdherenceRuleNotificationConfigEntryRequest) GetNotificationConfigEntry() *commons.AdherenceRuleNotificationConfigEntry

+ func (x *UpdateAdherenceRuleNotificationConfigEntryRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceRuleNotificationConfigEntryRequest) Reset()

+ func (x *UpdateAdherenceRuleNotificationConfigEntryRequest) String() string

+ type UpdateAdherenceRuleNotificationConfigEntryResponse struct

+ func (*UpdateAdherenceRuleNotificationConfigEntryResponse) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceRuleNotificationConfigEntryResponse) ProtoMessage()

+ func (x *UpdateAdherenceRuleNotificationConfigEntryResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceRuleNotificationConfigEntryResponse) Reset()

+ func (x *UpdateAdherenceRuleNotificationConfigEntryResponse) String() string

+ type UpdateAdherenceRuleNotificationConfigRequest struct

+ NotificationConfig *commons.AdherenceRuleNotificationConfig

+ func (*UpdateAdherenceRuleNotificationConfigRequest) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceRuleNotificationConfigRequest) ProtoMessage()

+ func (x *UpdateAdherenceRuleNotificationConfigRequest) GetNotificationConfig() *commons.AdherenceRuleNotificationConfig

+ func (x *UpdateAdherenceRuleNotificationConfigRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceRuleNotificationConfigRequest) Reset()

+ func (x *UpdateAdherenceRuleNotificationConfigRequest) String() string

+ type UpdateAdherenceRuleNotificationConfigResponse struct

+ func (*UpdateAdherenceRuleNotificationConfigResponse) Descriptor() ([]byte, []int)

+ func (*UpdateAdherenceRuleNotificationConfigResponse) ProtoMessage()

+ func (x *UpdateAdherenceRuleNotificationConfigResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateAdherenceRuleNotificationConfigResponse) Reset()

+ func (x *UpdateAdherenceRuleNotificationConfigResponse) String() string

type WFMClient

+ DeleteAdherenceAgentRuleClause func(ctx context.Context, in *DeleteAdherenceAgentRuleClauseRequest, ...) (*DeleteAdherenceAgentRuleClauseResponse, error)

+ DeleteAdherenceDepartmentalRuleClause func(ctx context.Context, in *DeleteAdherenceDepartmentalRuleClauseRequest, ...) (*DeleteAdherenceDepartmentalRuleClauseResponse, error)

+ DeleteAdherenceRuleNotificationConfigEntry func(ctx context.Context, in *DeleteAdherenceRuleNotificationConfigEntryRequest, ...) (*DeleteAdherenceRuleNotificationConfigEntryResponse, error)

+ GetTimeOffSchedulingActivity func(ctx context.Context, in *GetTimeOffSchedulingActivityRequest, ...) (*GetTimeOffSchedulingActivityResponse, error)

+ ListPatternsForSchedulingActivityClassifications func(ctx context.Context, ...) (*ListPatternsForSchedulingActivityClassificationsResponse, error)

+ UpdateAdherenceAgentRule func(ctx context.Context, in *UpdateAdherenceAgentRuleRequest, ...) (*UpdateAdherenceAgentRuleResponse, error)

+ UpdateAdherenceAgentRuleClause func(ctx context.Context, in *UpdateAdherenceAgentRuleClauseRequest, ...) (*UpdateAdherenceAgentRuleClauseResponse, error)

+ UpdateAdherenceDepartmentalRule func(ctx context.Context, in *UpdateAdherenceDepartmentalRuleRequest, ...) (*UpdateAdherenceDepartmentalRuleResponse, error)

+ UpdateAdherenceDepartmentalRuleClause func(ctx context.Context, in *UpdateAdherenceDepartmentalRuleClauseRequest, ...) (*UpdateAdherenceDepartmentalRuleClauseResponse, error)

+ UpdateAdherenceRuleNotificationConfig func(ctx context.Context, in *UpdateAdherenceRuleNotificationConfigRequest, ...) (*UpdateAdherenceRuleNotificationConfigResponse, error)

+ UpdateAdherenceRuleNotificationConfigEntry func(ctx context.Context, in *UpdateAdherenceRuleNotificationConfigEntryRequest, ...) (*UpdateAdherenceRuleNotificationConfigEntryResponse, error)

type WFMServer

+ DeleteAdherenceAgentRuleClause func(context.Context, *DeleteAdherenceAgentRuleClauseRequest) (*DeleteAdherenceAgentRuleClauseResponse, error)

+ DeleteAdherenceDepartmentalRuleClause func(context.Context, *DeleteAdherenceDepartmentalRuleClauseRequest) (*DeleteAdherenceDepartmentalRuleClauseResponse, error)

+ DeleteAdherenceRuleNotificationConfigEntry func(context.Context, *DeleteAdherenceRuleNotificationConfigEntryRequest) (*DeleteAdherenceRuleNotificationConfigEntryResponse, error)

+ GetTimeOffSchedulingActivity func(context.Context, *GetTimeOffSchedulingActivityRequest) (*GetTimeOffSchedulingActivityResponse, error)

+ ListPatternsForSchedulingActivityClassifications func(context.Context, *ListPatternsForSchedulingActivityClassificationsRequest) (*ListPatternsForSchedulingActivityClassificationsResponse, error)

+ UpdateAdherenceAgentRule func(context.Context, *UpdateAdherenceAgentRuleRequest) (*UpdateAdherenceAgentRuleResponse, error)

+ UpdateAdherenceAgentRuleClause func(context.Context, *UpdateAdherenceAgentRuleClauseRequest) (*UpdateAdherenceAgentRuleClauseResponse, error)

+ UpdateAdherenceDepartmentalRule func(context.Context, *UpdateAdherenceDepartmentalRuleRequest) (*UpdateAdherenceDepartmentalRuleResponse, error)

+ UpdateAdherenceDepartmentalRuleClause func(context.Context, *UpdateAdherenceDepartmentalRuleClauseRequest) (*UpdateAdherenceDepartmentalRuleClauseResponse, error)

+ UpdateAdherenceRuleNotificationConfig func(context.Context, *UpdateAdherenceRuleNotificationConfigRequest) (*UpdateAdherenceRuleNotificationConfigResponse, error)

+ UpdateAdherenceRuleNotificationConfigEntry func(context.Context, *UpdateAdherenceRuleNotificationConfigEntryRequest) (*UpdateAdherenceRuleNotificationConfigEntryResponse, error)

Sep 10, 2024

Changes in this version

+ const WFM_ListAdherenceAgentRules_FullMethodName

+ const WFM_ListAdherenceDepartmentalRules_FullMethodName

+ const WFM_ListAdherenceRuleNotificationConfigs_FullMethodName

+ type ListAdherenceAgentRulesRequest struct

+ func (*ListAdherenceAgentRulesRequest) Descriptor() ([]byte, []int)

+ func (*ListAdherenceAgentRulesRequest) ProtoMessage()

+ func (x *ListAdherenceAgentRulesRequest) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceAgentRulesRequest) Reset()

+ func (x *ListAdherenceAgentRulesRequest) String() string

+ type ListAdherenceAgentRulesResponse struct

+ Rules []*commons.AdherenceAgentRule

+ func (*ListAdherenceAgentRulesResponse) Descriptor() ([]byte, []int)

+ func (*ListAdherenceAgentRulesResponse) ProtoMessage()

+ func (x *ListAdherenceAgentRulesResponse) GetRules() []*commons.AdherenceAgentRule

+ func (x *ListAdherenceAgentRulesResponse) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceAgentRulesResponse) Reset()

+ func (x *ListAdherenceAgentRulesResponse) String() string

+ type ListAdherenceDepartmentalRulesRequest struct

+ func (*ListAdherenceDepartmentalRulesRequest) Descriptor() ([]byte, []int)

+ func (*ListAdherenceDepartmentalRulesRequest) ProtoMessage()

+ func (x *ListAdherenceDepartmentalRulesRequest) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceDepartmentalRulesRequest) Reset()

+ func (x *ListAdherenceDepartmentalRulesRequest) String() string

+ type ListAdherenceDepartmentalRulesResponse struct

+ Rules []*commons.AdherenceDepartmentalRule

+ func (*ListAdherenceDepartmentalRulesResponse) Descriptor() ([]byte, []int)

+ func (*ListAdherenceDepartmentalRulesResponse) ProtoMessage()

+ func (x *ListAdherenceDepartmentalRulesResponse) GetRules() []*commons.AdherenceDepartmentalRule

+ func (x *ListAdherenceDepartmentalRulesResponse) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceDepartmentalRulesResponse) Reset()

+ func (x *ListAdherenceDepartmentalRulesResponse) String() string

+ type ListAdherenceRuleNotificationConfigsRequest struct

+ func (*ListAdherenceRuleNotificationConfigsRequest) Descriptor() ([]byte, []int)

+ func (*ListAdherenceRuleNotificationConfigsRequest) ProtoMessage()

+ func (x *ListAdherenceRuleNotificationConfigsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceRuleNotificationConfigsRequest) Reset()

+ func (x *ListAdherenceRuleNotificationConfigsRequest) String() string

+ type ListAdherenceRuleNotificationConfigsResponse struct

+ NotificationConfigs []*commons.AdherenceRuleNotificationConfig

+ func (*ListAdherenceRuleNotificationConfigsResponse) Descriptor() ([]byte, []int)

+ func (*ListAdherenceRuleNotificationConfigsResponse) ProtoMessage()

+ func (x *ListAdherenceRuleNotificationConfigsResponse) GetNotificationConfigs() []*commons.AdherenceRuleNotificationConfig

+ func (x *ListAdherenceRuleNotificationConfigsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListAdherenceRuleNotificationConfigsResponse) Reset()

+ func (x *ListAdherenceRuleNotificationConfigsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListAdherenceAgentRules(context.Context, *ListAdherenceAgentRulesRequest) (*ListAdherenceAgentRulesResponse, error)

+ func (UnimplementedWFMServer) ListAdherenceDepartmentalRules(context.Context, *ListAdherenceDepartmentalRulesRequest) (*ListAdherenceDepartmentalRulesResponse, error)

+ func (UnimplementedWFMServer) ListAdherenceRuleNotificationConfigs(context.Context, *ListAdherenceRuleNotificationConfigsRequest) (*ListAdherenceRuleNotificationConfigsResponse, error)

type WFMClient

+ ListAdherenceAgentRules func(ctx context.Context, in *ListAdherenceAgentRulesRequest, ...) (*ListAdherenceAgentRulesResponse, error)

+ ListAdherenceDepartmentalRules func(ctx context.Context, in *ListAdherenceDepartmentalRulesRequest, ...) (*ListAdherenceDepartmentalRulesResponse, error)

+ ListAdherenceRuleNotificationConfigs func(ctx context.Context, in *ListAdherenceRuleNotificationConfigsRequest, ...) (*ListAdherenceRuleNotificationConfigsResponse, error)

type WFMServer

+ ListAdherenceAgentRules func(context.Context, *ListAdherenceAgentRulesRequest) (*ListAdherenceAgentRulesResponse, error)

+ ListAdherenceDepartmentalRules func(context.Context, *ListAdherenceDepartmentalRulesRequest) (*ListAdherenceDepartmentalRulesResponse, error)

+ ListAdherenceRuleNotificationConfigs func(context.Context, *ListAdherenceRuleNotificationConfigsRequest) (*ListAdherenceRuleNotificationConfigsResponse, error)

Aug 20, 2024

Changes in this version

+ const WFM_CreateAdherenceAgentRuleClause_FullMethodName

+ const WFM_CreateAdherenceAgentRule_FullMethodName

+ const WFM_CreateAdherenceDepartmentalRuleClause_FullMethodName

+ const WFM_CreateAdherenceDepartmentalRule_FullMethodName

+ const WFM_CreateAdherenceRuleNotificationConfigEntry_FullMethodName

+ const WFM_CreateAdherenceRuleNotificationConfig_FullMethodName

+ const WFM_CreateInitialDemoActivities_FullMethodName

+ type CreateAdherenceAgentRuleClauseRequest struct

+ Clause *commons.AdherenceAgentRuleClause

+ func (*CreateAdherenceAgentRuleClauseRequest) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceAgentRuleClauseRequest) ProtoMessage()

+ func (x *CreateAdherenceAgentRuleClauseRequest) GetClause() *commons.AdherenceAgentRuleClause

+ func (x *CreateAdherenceAgentRuleClauseRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceAgentRuleClauseRequest) Reset()

+ func (x *CreateAdherenceAgentRuleClauseRequest) String() string

+ type CreateAdherenceAgentRuleClauseResponse struct

+ AdherenceAgentRuleClauseId int64

+ func (*CreateAdherenceAgentRuleClauseResponse) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceAgentRuleClauseResponse) ProtoMessage()

+ func (x *CreateAdherenceAgentRuleClauseResponse) GetAdherenceAgentRuleClauseId() int64

+ func (x *CreateAdherenceAgentRuleClauseResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceAgentRuleClauseResponse) Reset()

+ func (x *CreateAdherenceAgentRuleClauseResponse) String() string

+ type CreateAdherenceAgentRuleRequest struct

+ Rule *commons.AdherenceAgentRule

+ func (*CreateAdherenceAgentRuleRequest) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceAgentRuleRequest) ProtoMessage()

+ func (x *CreateAdherenceAgentRuleRequest) GetRule() *commons.AdherenceAgentRule

+ func (x *CreateAdherenceAgentRuleRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceAgentRuleRequest) Reset()

+ func (x *CreateAdherenceAgentRuleRequest) String() string

+ type CreateAdherenceAgentRuleResponse struct

+ AdherenceAgentRuleId int64

+ func (*CreateAdherenceAgentRuleResponse) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceAgentRuleResponse) ProtoMessage()

+ func (x *CreateAdherenceAgentRuleResponse) GetAdherenceAgentRuleId() int64

+ func (x *CreateAdherenceAgentRuleResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceAgentRuleResponse) Reset()

+ func (x *CreateAdherenceAgentRuleResponse) String() string

+ type CreateAdherenceDepartmentalRuleClauseRequest struct

+ Clause *commons.AdherenceDepartmentalRuleClause

+ func (*CreateAdherenceDepartmentalRuleClauseRequest) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceDepartmentalRuleClauseRequest) ProtoMessage()

+ func (x *CreateAdherenceDepartmentalRuleClauseRequest) GetClause() *commons.AdherenceDepartmentalRuleClause

+ func (x *CreateAdherenceDepartmentalRuleClauseRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceDepartmentalRuleClauseRequest) Reset()

+ func (x *CreateAdherenceDepartmentalRuleClauseRequest) String() string

+ type CreateAdherenceDepartmentalRuleClauseResponse struct

+ AdherenceDepartmentalRuleClauseId int64

+ func (*CreateAdherenceDepartmentalRuleClauseResponse) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceDepartmentalRuleClauseResponse) ProtoMessage()

+ func (x *CreateAdherenceDepartmentalRuleClauseResponse) GetAdherenceDepartmentalRuleClauseId() int64

+ func (x *CreateAdherenceDepartmentalRuleClauseResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceDepartmentalRuleClauseResponse) Reset()

+ func (x *CreateAdherenceDepartmentalRuleClauseResponse) String() string

+ type CreateAdherenceDepartmentalRuleRequest struct

+ Rule *commons.AdherenceDepartmentalRule

+ func (*CreateAdherenceDepartmentalRuleRequest) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceDepartmentalRuleRequest) ProtoMessage()

+ func (x *CreateAdherenceDepartmentalRuleRequest) GetRule() *commons.AdherenceDepartmentalRule

+ func (x *CreateAdherenceDepartmentalRuleRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceDepartmentalRuleRequest) Reset()

+ func (x *CreateAdherenceDepartmentalRuleRequest) String() string

+ type CreateAdherenceDepartmentalRuleResponse struct

+ AdherenceDepartmentalRuleId int64

+ func (*CreateAdherenceDepartmentalRuleResponse) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceDepartmentalRuleResponse) ProtoMessage()

+ func (x *CreateAdherenceDepartmentalRuleResponse) GetAdherenceDepartmentalRuleId() int64

+ func (x *CreateAdherenceDepartmentalRuleResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceDepartmentalRuleResponse) Reset()

+ func (x *CreateAdherenceDepartmentalRuleResponse) String() string

+ type CreateAdherenceRuleNotificationConfigEntryRequest struct

+ NotificationConfigEntry *commons.AdherenceRuleNotificationConfigEntry

+ func (*CreateAdherenceRuleNotificationConfigEntryRequest) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceRuleNotificationConfigEntryRequest) ProtoMessage()

+ func (x *CreateAdherenceRuleNotificationConfigEntryRequest) GetNotificationConfigEntry() *commons.AdherenceRuleNotificationConfigEntry

+ func (x *CreateAdherenceRuleNotificationConfigEntryRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceRuleNotificationConfigEntryRequest) Reset()

+ func (x *CreateAdherenceRuleNotificationConfigEntryRequest) String() string

+ type CreateAdherenceRuleNotificationConfigEntryResponse struct

+ AdherenceRuleNotificationConfigEntryId int64

+ func (*CreateAdherenceRuleNotificationConfigEntryResponse) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceRuleNotificationConfigEntryResponse) ProtoMessage()

+ func (x *CreateAdherenceRuleNotificationConfigEntryResponse) GetAdherenceRuleNotificationConfigEntryId() int64

+ func (x *CreateAdherenceRuleNotificationConfigEntryResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceRuleNotificationConfigEntryResponse) Reset()

+ func (x *CreateAdherenceRuleNotificationConfigEntryResponse) String() string

+ type CreateAdherenceRuleNotificationConfigRequest struct

+ NotificationConfig *commons.AdherenceRuleNotificationConfig

+ func (*CreateAdherenceRuleNotificationConfigRequest) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceRuleNotificationConfigRequest) ProtoMessage()

+ func (x *CreateAdherenceRuleNotificationConfigRequest) GetNotificationConfig() *commons.AdherenceRuleNotificationConfig

+ func (x *CreateAdherenceRuleNotificationConfigRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceRuleNotificationConfigRequest) Reset()

+ func (x *CreateAdherenceRuleNotificationConfigRequest) String() string

+ type CreateAdherenceRuleNotificationConfigResponse struct

+ AdherenceRuleNotificationConfigId int64

+ func (*CreateAdherenceRuleNotificationConfigResponse) Descriptor() ([]byte, []int)

+ func (*CreateAdherenceRuleNotificationConfigResponse) ProtoMessage()

+ func (x *CreateAdherenceRuleNotificationConfigResponse) GetAdherenceRuleNotificationConfigId() int64

+ func (x *CreateAdherenceRuleNotificationConfigResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateAdherenceRuleNotificationConfigResponse) Reset()

+ func (x *CreateAdherenceRuleNotificationConfigResponse) String() string

+ type CreateInitialDemoActivitiesRequest struct

+ func (*CreateInitialDemoActivitiesRequest) Descriptor() ([]byte, []int)

+ func (*CreateInitialDemoActivitiesRequest) ProtoMessage()

+ func (x *CreateInitialDemoActivitiesRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateInitialDemoActivitiesRequest) Reset()

+ func (x *CreateInitialDemoActivitiesRequest) String() string

+ type CreateInitialDemoActivitiesResponse struct

+ func (*CreateInitialDemoActivitiesResponse) Descriptor() ([]byte, []int)

+ func (*CreateInitialDemoActivitiesResponse) ProtoMessage()

+ func (x *CreateInitialDemoActivitiesResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateInitialDemoActivitiesResponse) Reset()

+ func (x *CreateInitialDemoActivitiesResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateAdherenceAgentRule(context.Context, *CreateAdherenceAgentRuleRequest) (*CreateAdherenceAgentRuleResponse, error)

+ func (UnimplementedWFMServer) CreateAdherenceAgentRuleClause(context.Context, *CreateAdherenceAgentRuleClauseRequest) (*CreateAdherenceAgentRuleClauseResponse, error)

+ func (UnimplementedWFMServer) CreateAdherenceDepartmentalRule(context.Context, *CreateAdherenceDepartmentalRuleRequest) (*CreateAdherenceDepartmentalRuleResponse, error)

+ func (UnimplementedWFMServer) CreateAdherenceDepartmentalRuleClause(context.Context, *CreateAdherenceDepartmentalRuleClauseRequest) (*CreateAdherenceDepartmentalRuleClauseResponse, error)

+ func (UnimplementedWFMServer) CreateAdherenceRuleNotificationConfig(context.Context, *CreateAdherenceRuleNotificationConfigRequest) (*CreateAdherenceRuleNotificationConfigResponse, error)

+ func (UnimplementedWFMServer) CreateAdherenceRuleNotificationConfigEntry(context.Context, *CreateAdherenceRuleNotificationConfigEntryRequest) (*CreateAdherenceRuleNotificationConfigEntryResponse, error)

+ func (UnimplementedWFMServer) CreateInitialDemoActivities(context.Context, *CreateInitialDemoActivitiesRequest) (*CreateInitialDemoActivitiesResponse, error)

type WFMClient

+ CreateAdherenceAgentRule func(ctx context.Context, in *CreateAdherenceAgentRuleRequest, ...) (*CreateAdherenceAgentRuleResponse, error)

+ CreateAdherenceAgentRuleClause func(ctx context.Context, in *CreateAdherenceAgentRuleClauseRequest, ...) (*CreateAdherenceAgentRuleClauseResponse, error)

+ CreateAdherenceDepartmentalRule func(ctx context.Context, in *CreateAdherenceDepartmentalRuleRequest, ...) (*CreateAdherenceDepartmentalRuleResponse, error)

+ CreateAdherenceDepartmentalRuleClause func(ctx context.Context, in *CreateAdherenceDepartmentalRuleClauseRequest, ...) (*CreateAdherenceDepartmentalRuleClauseResponse, error)

+ CreateAdherenceRuleNotificationConfig func(ctx context.Context, in *CreateAdherenceRuleNotificationConfigRequest, ...) (*CreateAdherenceRuleNotificationConfigResponse, error)

+ CreateAdherenceRuleNotificationConfigEntry func(ctx context.Context, in *CreateAdherenceRuleNotificationConfigEntryRequest, ...) (*CreateAdherenceRuleNotificationConfigEntryResponse, error)

+ CreateInitialDemoActivities func(ctx context.Context, in *CreateInitialDemoActivitiesRequest, ...) (*CreateInitialDemoActivitiesResponse, error)

type WFMServer

+ CreateAdherenceAgentRule func(context.Context, *CreateAdherenceAgentRuleRequest) (*CreateAdherenceAgentRuleResponse, error)

+ CreateAdherenceAgentRuleClause func(context.Context, *CreateAdherenceAgentRuleClauseRequest) (*CreateAdherenceAgentRuleClauseResponse, error)

+ CreateAdherenceDepartmentalRule func(context.Context, *CreateAdherenceDepartmentalRuleRequest) (*CreateAdherenceDepartmentalRuleResponse, error)

+ CreateAdherenceDepartmentalRuleClause func(context.Context, *CreateAdherenceDepartmentalRuleClauseRequest) (*CreateAdherenceDepartmentalRuleClauseResponse, error)

+ CreateAdherenceRuleNotificationConfig func(context.Context, *CreateAdherenceRuleNotificationConfigRequest) (*CreateAdherenceRuleNotificationConfigResponse, error)

+ CreateAdherenceRuleNotificationConfigEntry func(context.Context, *CreateAdherenceRuleNotificationConfigEntryRequest) (*CreateAdherenceRuleNotificationConfigEntryResponse, error)

+ CreateInitialDemoActivities func(context.Context, *CreateInitialDemoActivitiesRequest) (*CreateInitialDemoActivitiesResponse, error)

Aug 9, 2024

Changes in this version

+ const WFM_ListShiftInstanceSidsForSchedule_FullMethodName

type FTERequiredVsAchievedOccupancyInterval

+ AchievedFteWithShrinkageApplied float32

+ ProductiveFteWithShrinkageApplied float32

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetAchievedFteWithShrinkageApplied() float32

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetProductiveFteWithShrinkageApplied() float32

+ type ListShiftInstanceSidsForScheduleRequest struct

+ DatetimeRange *commons.DatetimeRange

+ NodeSelector *ParentEntity

+ ScheduleScenarioSid int64

+ ScheduleSelector *commons.ScheduleSelector

+ func (*ListShiftInstanceSidsForScheduleRequest) Descriptor() ([]byte, []int)

+ func (*ListShiftInstanceSidsForScheduleRequest) ProtoMessage()

+ func (x *ListShiftInstanceSidsForScheduleRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ListShiftInstanceSidsForScheduleRequest) GetNodeSelector() *ParentEntity

+ func (x *ListShiftInstanceSidsForScheduleRequest) GetScheduleScenarioSid() int64

+ func (x *ListShiftInstanceSidsForScheduleRequest) GetScheduleSelector() *commons.ScheduleSelector

+ func (x *ListShiftInstanceSidsForScheduleRequest) ProtoReflect() protoreflect.Message

+ func (x *ListShiftInstanceSidsForScheduleRequest) Reset()

+ func (x *ListShiftInstanceSidsForScheduleRequest) String() string

+ type ListShiftInstanceSidsForScheduleResponse struct

+ ShiftInstanceSids []int64

+ func (*ListShiftInstanceSidsForScheduleResponse) Descriptor() ([]byte, []int)

+ func (*ListShiftInstanceSidsForScheduleResponse) ProtoMessage()

+ func (x *ListShiftInstanceSidsForScheduleResponse) GetShiftInstanceSids() []int64

+ func (x *ListShiftInstanceSidsForScheduleResponse) ProtoReflect() protoreflect.Message

+ func (x *ListShiftInstanceSidsForScheduleResponse) Reset()

+ func (x *ListShiftInstanceSidsForScheduleResponse) String() string

type ListShiftInstancesBySidReq

+ IncludeShiftSegmentCallStats bool

+ func (x *ListShiftInstancesBySidReq) GetIncludeShiftSegmentCallStats() bool

type PerformanceMetricForSkillCollectionV2

+ TotalAchievedFteWithShrinkageApplied float32

+ TotalProductiveFteWithShrinkageApplied float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalAchievedFteWithShrinkageApplied() float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalProductiveFteWithShrinkageApplied() float32

type PerformanceMetricV2

+ TotalAchievedFteWithShrinkageApplied float32

+ TotalProductiveFteWithShrinkageApplied float32

+ func (x *PerformanceMetricV2) GetTotalAchievedFteWithShrinkageApplied() float32

+ func (x *PerformanceMetricV2) GetTotalProductiveFteWithShrinkageApplied() float32

type RgbaColor

+ RgbaColorId int64

+ func (x *RgbaColor) GetRgbaColorId() int64

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListShiftInstanceSidsForSchedule(context.Context, *ListShiftInstanceSidsForScheduleRequest) (*ListShiftInstanceSidsForScheduleResponse, error)

type WFMClient

+ ListShiftInstanceSidsForSchedule func(ctx context.Context, in *ListShiftInstanceSidsForScheduleRequest, ...) (*ListShiftInstanceSidsForScheduleResponse, error)

type WFMServer

+ ListShiftInstanceSidsForSchedule func(context.Context, *ListShiftInstanceSidsForScheduleRequest) (*ListShiftInstanceSidsForScheduleResponse, error)

Jul 30, 2024

Changes in this version

+ const WFM_DeleteRealTimeManagementStateColor_FullMethodName

+ const WFM_UpsertRealTimeManagementStateColor_FullMethodName

+ type DeleteRealTimeManagementStateColorRequest struct

+ State commons.RealTimeManagementState

+ func (*DeleteRealTimeManagementStateColorRequest) Descriptor() ([]byte, []int)

+ func (*DeleteRealTimeManagementStateColorRequest) ProtoMessage()

+ func (x *DeleteRealTimeManagementStateColorRequest) GetState() commons.RealTimeManagementState

+ func (x *DeleteRealTimeManagementStateColorRequest) ProtoReflect() protoreflect.Message

+ func (x *DeleteRealTimeManagementStateColorRequest) Reset()

+ func (x *DeleteRealTimeManagementStateColorRequest) String() string

+ type DeleteRealTimeManagementStateColorResponse struct

+ func (*DeleteRealTimeManagementStateColorResponse) Descriptor() ([]byte, []int)

+ func (*DeleteRealTimeManagementStateColorResponse) ProtoMessage()

+ func (x *DeleteRealTimeManagementStateColorResponse) ProtoReflect() protoreflect.Message

+ func (x *DeleteRealTimeManagementStateColorResponse) Reset()

+ func (x *DeleteRealTimeManagementStateColorResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) DeleteRealTimeManagementStateColor(context.Context, *DeleteRealTimeManagementStateColorRequest) (*DeleteRealTimeManagementStateColorResponse, error)

+ func (UnimplementedWFMServer) UpsertRealTimeManagementStateColor(context.Context, *UpsertRealTimeManagementStateColorRequest) (*UpsertRealTimeManagementStateColorResponse, error)

+ type UpsertRealTimeManagementStateColorRequest struct

+ RgbaColorId int64

+ State commons.RealTimeManagementState

+ func (*UpsertRealTimeManagementStateColorRequest) Descriptor() ([]byte, []int)

+ func (*UpsertRealTimeManagementStateColorRequest) ProtoMessage()

+ func (x *UpsertRealTimeManagementStateColorRequest) GetRgbaColorId() int64

+ func (x *UpsertRealTimeManagementStateColorRequest) GetState() commons.RealTimeManagementState

+ func (x *UpsertRealTimeManagementStateColorRequest) ProtoReflect() protoreflect.Message

+ func (x *UpsertRealTimeManagementStateColorRequest) Reset()

+ func (x *UpsertRealTimeManagementStateColorRequest) String() string

+ type UpsertRealTimeManagementStateColorResponse struct

+ StateColor *RealTimeManagementStateColor

+ func (*UpsertRealTimeManagementStateColorResponse) Descriptor() ([]byte, []int)

+ func (*UpsertRealTimeManagementStateColorResponse) ProtoMessage()

+ func (x *UpsertRealTimeManagementStateColorResponse) GetStateColor() *RealTimeManagementStateColor

+ func (x *UpsertRealTimeManagementStateColorResponse) ProtoReflect() protoreflect.Message

+ func (x *UpsertRealTimeManagementStateColorResponse) Reset()

+ func (x *UpsertRealTimeManagementStateColorResponse) String() string

type WFMClient

+ DeleteRealTimeManagementStateColor func(ctx context.Context, in *DeleteRealTimeManagementStateColorRequest, ...) (*DeleteRealTimeManagementStateColorResponse, error)

+ UpsertRealTimeManagementStateColor func(ctx context.Context, in *UpsertRealTimeManagementStateColorRequest, ...) (*UpsertRealTimeManagementStateColorResponse, error)

type WFMServer

+ DeleteRealTimeManagementStateColor func(context.Context, *DeleteRealTimeManagementStateColorRequest) (*DeleteRealTimeManagementStateColorResponse, error)

+ UpsertRealTimeManagementStateColor func(context.Context, *UpsertRealTimeManagementStateColorRequest) (*UpsertRealTimeManagementStateColorResponse, error)

Jul 23, 2024

Changes in this version

+ const WFM_CreateRgbaColor_FullMethodName

+ const WFM_DeleteRgbaColor_FullMethodName

+ const WFM_ListRgbaColors_FullMethodName

+ const WFM_UpdateRgbaColor_FullMethodName

+ type CreateRgbaColorRequest struct

+ Color *RgbaColor

+ func (*CreateRgbaColorRequest) Descriptor() ([]byte, []int)

+ func (*CreateRgbaColorRequest) ProtoMessage()

+ func (x *CreateRgbaColorRequest) GetColor() *RgbaColor

+ func (x *CreateRgbaColorRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateRgbaColorRequest) Reset()

+ func (x *CreateRgbaColorRequest) String() string

+ type CreateRgbaColorResponse struct

+ RgbaColorId int64

+ func (*CreateRgbaColorResponse) Descriptor() ([]byte, []int)

+ func (*CreateRgbaColorResponse) ProtoMessage()

+ func (x *CreateRgbaColorResponse) GetRgbaColorId() int64

+ func (x *CreateRgbaColorResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateRgbaColorResponse) Reset()

+ func (x *CreateRgbaColorResponse) String() string

+ type DeleteRgbaColorRequest struct

+ RgbaColorId int64

+ func (*DeleteRgbaColorRequest) Descriptor() ([]byte, []int)

+ func (*DeleteRgbaColorRequest) ProtoMessage()

+ func (x *DeleteRgbaColorRequest) GetRgbaColorId() int64

+ func (x *DeleteRgbaColorRequest) ProtoReflect() protoreflect.Message

+ func (x *DeleteRgbaColorRequest) Reset()

+ func (x *DeleteRgbaColorRequest) String() string

+ type DeleteRgbaColorResponse struct

+ func (*DeleteRgbaColorResponse) Descriptor() ([]byte, []int)

+ func (*DeleteRgbaColorResponse) ProtoMessage()

+ func (x *DeleteRgbaColorResponse) ProtoReflect() protoreflect.Message

+ func (x *DeleteRgbaColorResponse) Reset()

+ func (x *DeleteRgbaColorResponse) String() string

+ type ListRgbaColorsRequest struct

+ func (*ListRgbaColorsRequest) Descriptor() ([]byte, []int)

+ func (*ListRgbaColorsRequest) ProtoMessage()

+ func (x *ListRgbaColorsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListRgbaColorsRequest) Reset()

+ func (x *ListRgbaColorsRequest) String() string

+ type ListRgbaColorsResponse struct

+ Colors []*RgbaColor

+ func (*ListRgbaColorsResponse) Descriptor() ([]byte, []int)

+ func (*ListRgbaColorsResponse) ProtoMessage()

+ func (x *ListRgbaColorsResponse) GetColors() []*RgbaColor

+ func (x *ListRgbaColorsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListRgbaColorsResponse) Reset()

+ func (x *ListRgbaColorsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateRgbaColor(context.Context, *CreateRgbaColorRequest) (*CreateRgbaColorResponse, error)

+ func (UnimplementedWFMServer) DeleteRgbaColor(context.Context, *DeleteRgbaColorRequest) (*DeleteRgbaColorResponse, error)

+ func (UnimplementedWFMServer) ListRgbaColors(context.Context, *ListRgbaColorsRequest) (*ListRgbaColorsResponse, error)

+ func (UnimplementedWFMServer) UpdateRgbaColor(context.Context, *UpdateRgbaColorRequest) (*UpdateRgbaColorResponse, error)

+ type UpdateRgbaColorRequest struct

+ Color *RgbaColor

+ func (*UpdateRgbaColorRequest) Descriptor() ([]byte, []int)

+ func (*UpdateRgbaColorRequest) ProtoMessage()

+ func (x *UpdateRgbaColorRequest) GetColor() *RgbaColor

+ func (x *UpdateRgbaColorRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateRgbaColorRequest) Reset()

+ func (x *UpdateRgbaColorRequest) String() string

+ type UpdateRgbaColorResponse struct

+ Color *RgbaColor

+ func (*UpdateRgbaColorResponse) Descriptor() ([]byte, []int)

+ func (*UpdateRgbaColorResponse) ProtoMessage()

+ func (x *UpdateRgbaColorResponse) GetColor() *RgbaColor

+ func (x *UpdateRgbaColorResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateRgbaColorResponse) Reset()

+ func (x *UpdateRgbaColorResponse) String() string

type WFMClient

+ CreateRgbaColor func(ctx context.Context, in *CreateRgbaColorRequest, opts ...grpc.CallOption) (*CreateRgbaColorResponse, error)

+ DeleteRgbaColor func(ctx context.Context, in *DeleteRgbaColorRequest, opts ...grpc.CallOption) (*DeleteRgbaColorResponse, error)

+ ListRgbaColors func(ctx context.Context, in *ListRgbaColorsRequest, opts ...grpc.CallOption) (*ListRgbaColorsResponse, error)

+ UpdateRgbaColor func(ctx context.Context, in *UpdateRgbaColorRequest, opts ...grpc.CallOption) (*UpdateRgbaColorResponse, error)

type WFMServer

+ CreateRgbaColor func(context.Context, *CreateRgbaColorRequest) (*CreateRgbaColorResponse, error)

+ DeleteRgbaColor func(context.Context, *DeleteRgbaColorRequest) (*DeleteRgbaColorResponse, error)

+ ListRgbaColors func(context.Context, *ListRgbaColorsRequest) (*ListRgbaColorsResponse, error)

+ UpdateRgbaColor func(context.Context, *UpdateRgbaColorRequest) (*UpdateRgbaColorResponse, error)

Jul 16, 2024

Changes in this version

type AgentAvailabilityPattern

+ SchedulingActivitySid *wrapperspb.Int64Value

+ func (x *AgentAvailabilityPattern) GetSchedulingActivitySid() *wrapperspb.Int64Value

type ArchiveAgentLeavePetitionResponse

+ AgentLeavePetition *commons.AgentLeavePetition

+ func (x *ArchiveAgentLeavePetitionResponse) GetAgentLeavePetition() *commons.AgentLeavePetition

type CancelAgentLeavePetitionResponse

+ AgentLeavePetition *commons.AgentLeavePetition

+ func (x *CancelAgentLeavePetitionResponse) GetAgentLeavePetition() *commons.AgentLeavePetition

type CreateAgentLeavePetitionRequest

+ RequestedHoursOff float32

+ func (x *CreateAgentLeavePetitionRequest) GetRequestedHoursOff() float32

type OpenTimesPattern

+ SchedulingActivitySid *wrapperspb.Int64Value

+ func (x *OpenTimesPattern) GetSchedulingActivitySid() *wrapperspb.Int64Value

type ResolveAgentLeavePetitionRequest

+ ReplaceWithUnassignedAgent bool

+ func (x *ResolveAgentLeavePetitionRequest) GetReplaceWithUnassignedAgent() bool

type ResolveAgentLeavePetitionResponse

+ AgentLeavePetition *commons.AgentLeavePetition

+ func (x *ResolveAgentLeavePetitionResponse) GetAgentLeavePetition() *commons.AgentLeavePetition

type SchedulingActivity

+ ActivityClassification commons.SchedulingActivityClassification

+ func (x *SchedulingActivity) GetActivityClassification() commons.SchedulingActivityClassification

Jul 3, 2024

Changes in this version

+ const WFM_CancelAgentLeavePetition_FullMethodName

+ const WFM_ResolveAgentLeavePetition_FullMethodName

+ type CancelAgentLeavePetitionRequest struct

+ AgentLeavePetitionId int64

+ func (*CancelAgentLeavePetitionRequest) Descriptor() ([]byte, []int)

+ func (*CancelAgentLeavePetitionRequest) ProtoMessage()

+ func (x *CancelAgentLeavePetitionRequest) GetAgentLeavePetitionId() int64

+ func (x *CancelAgentLeavePetitionRequest) ProtoReflect() protoreflect.Message

+ func (x *CancelAgentLeavePetitionRequest) Reset()

+ func (x *CancelAgentLeavePetitionRequest) String() string

+ type CancelAgentLeavePetitionResponse struct

+ func (*CancelAgentLeavePetitionResponse) Descriptor() ([]byte, []int)

+ func (*CancelAgentLeavePetitionResponse) ProtoMessage()

+ func (x *CancelAgentLeavePetitionResponse) ProtoReflect() protoreflect.Message

+ func (x *CancelAgentLeavePetitionResponse) Reset()

+ func (x *CancelAgentLeavePetitionResponse) String() string

type CreateShiftInstanceRes

+ PerformanceMetricsV2 []*PerformanceMetricV2

+ func (x *CreateShiftInstanceRes) GetPerformanceMetricsV2() []*PerformanceMetricV2

type DraftSchedule

+ PerformanceMetricsV2 []*PerformanceMetricV2

+ func (x *DraftSchedule) GetPerformanceMetricsV2() []*PerformanceMetricV2

type FTERequiredVsAchievedOccupancyInterval

+ AchievedFte float32

+ ProductiveFte float32

+ RequiredFte float32

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetAchievedFte() float32

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetProductiveFte() float32

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetRequiredFte() float32

type GetPerformanceMetricsRes

+ PerformanceMetricsV2 []*PerformanceMetricV2

+ func (x *GetPerformanceMetricsRes) GetPerformanceMetricsV2() []*PerformanceMetricV2

type PerformanceMetricForSkillCollectionV2

+ TotalAchievedFte float32

+ TotalProductiveFte float32

+ TotalRequiredFte float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalAchievedFte() float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalProductiveFte() float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalRequiredFte() float32

type PerformanceMetricV2

+ TotalAchievedFte float32

+ TotalProductiveFte float32

+ TotalRequiredFte float32

+ func (x *PerformanceMetricV2) GetTotalAchievedFte() float32

+ func (x *PerformanceMetricV2) GetTotalProductiveFte() float32

+ func (x *PerformanceMetricV2) GetTotalRequiredFte() float32

type PublishedSchedule

+ PerformanceMetricsV2 []*PerformanceMetricV2

+ func (x *PublishedSchedule) GetPerformanceMetricsV2() []*PerformanceMetricV2

+ type ResolveAgentLeavePetitionRequest struct

+ AgentLeavePetitionId int64

+ PetitionStatus commons.AgentLeavePetitionStatus

+ ResponseComment string

+ RetainPartialShifts bool

+ func (*ResolveAgentLeavePetitionRequest) Descriptor() ([]byte, []int)

+ func (*ResolveAgentLeavePetitionRequest) ProtoMessage()

+ func (x *ResolveAgentLeavePetitionRequest) GetAgentLeavePetitionId() int64

+ func (x *ResolveAgentLeavePetitionRequest) GetPetitionStatus() commons.AgentLeavePetitionStatus

+ func (x *ResolveAgentLeavePetitionRequest) GetResponseComment() string

+ func (x *ResolveAgentLeavePetitionRequest) GetRetainPartialShifts() bool

+ func (x *ResolveAgentLeavePetitionRequest) ProtoReflect() protoreflect.Message

+ func (x *ResolveAgentLeavePetitionRequest) Reset()

+ func (x *ResolveAgentLeavePetitionRequest) String() string

+ type ResolveAgentLeavePetitionResponse struct

+ func (*ResolveAgentLeavePetitionResponse) Descriptor() ([]byte, []int)

+ func (*ResolveAgentLeavePetitionResponse) ProtoMessage()

+ func (x *ResolveAgentLeavePetitionResponse) ProtoReflect() protoreflect.Message

+ func (x *ResolveAgentLeavePetitionResponse) Reset()

+ func (x *ResolveAgentLeavePetitionResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CancelAgentLeavePetition(context.Context, *CancelAgentLeavePetitionRequest) (*CancelAgentLeavePetitionResponse, error)

+ func (UnimplementedWFMServer) ResolveAgentLeavePetition(context.Context, *ResolveAgentLeavePetitionRequest) (*ResolveAgentLeavePetitionResponse, error)

type UpdateShiftInstanceRes

+ PerformanceMetricsV2 []*PerformanceMetricV2

+ func (x *UpdateShiftInstanceRes) GetPerformanceMetricsV2() []*PerformanceMetricV2

type WFMClient

+ CancelAgentLeavePetition func(ctx context.Context, in *CancelAgentLeavePetitionRequest, ...) (*CancelAgentLeavePetitionResponse, error)

+ ResolveAgentLeavePetition func(ctx context.Context, in *ResolveAgentLeavePetitionRequest, ...) (*ResolveAgentLeavePetitionResponse, error)

type WFMServer

+ CancelAgentLeavePetition func(context.Context, *CancelAgentLeavePetitionRequest) (*CancelAgentLeavePetitionResponse, error)

+ ResolveAgentLeavePetition func(context.Context, *ResolveAgentLeavePetitionRequest) (*ResolveAgentLeavePetitionResponse, error)

Jun 25, 2024

Changes in this version

+ const WFM_GetOnCallSchedulingActivity_FullMethodName

+ type GetOnCallSchedulingActivityReq struct

+ func (*GetOnCallSchedulingActivityReq) Descriptor() ([]byte, []int)

+ func (*GetOnCallSchedulingActivityReq) ProtoMessage()

+ func (x *GetOnCallSchedulingActivityReq) ProtoReflect() protoreflect.Message

+ func (x *GetOnCallSchedulingActivityReq) Reset()

+ func (x *GetOnCallSchedulingActivityReq) String() string

+ type GetOnCallSchedulingActivityRes struct

+ OnCallSchedulingActivity *SchedulingActivity

+ func (*GetOnCallSchedulingActivityRes) Descriptor() ([]byte, []int)

+ func (*GetOnCallSchedulingActivityRes) ProtoMessage()

+ func (x *GetOnCallSchedulingActivityRes) GetOnCallSchedulingActivity() *SchedulingActivity

+ func (x *GetOnCallSchedulingActivityRes) ProtoReflect() protoreflect.Message

+ func (x *GetOnCallSchedulingActivityRes) Reset()

+ func (x *GetOnCallSchedulingActivityRes) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) GetOnCallSchedulingActivity(context.Context, *GetOnCallSchedulingActivityReq) (*GetOnCallSchedulingActivityRes, error)

type WFMClient

+ GetOnCallSchedulingActivity func(ctx context.Context, in *GetOnCallSchedulingActivityReq, ...) (*GetOnCallSchedulingActivityRes, error)

type WFMServer

+ GetOnCallSchedulingActivity func(context.Context, *GetOnCallSchedulingActivityReq) (*GetOnCallSchedulingActivityRes, error)

Jun 11, 2024

Changes in this version

+ const WFM_ArchiveAgentLeavePetition_FullMethodName

+ type ArchiveAgentLeavePetitionRequest struct

+ AgentLeavePetitionId int64

+ func (*ArchiveAgentLeavePetitionRequest) Descriptor() ([]byte, []int)

+ func (*ArchiveAgentLeavePetitionRequest) ProtoMessage()

+ func (x *ArchiveAgentLeavePetitionRequest) GetAgentLeavePetitionId() int64

+ func (x *ArchiveAgentLeavePetitionRequest) ProtoReflect() protoreflect.Message

+ func (x *ArchiveAgentLeavePetitionRequest) Reset()

+ func (x *ArchiveAgentLeavePetitionRequest) String() string

+ type ArchiveAgentLeavePetitionResponse struct

+ func (*ArchiveAgentLeavePetitionResponse) Descriptor() ([]byte, []int)

+ func (*ArchiveAgentLeavePetitionResponse) ProtoMessage()

+ func (x *ArchiveAgentLeavePetitionResponse) ProtoReflect() protoreflect.Message

+ func (x *ArchiveAgentLeavePetitionResponse) Reset()

+ func (x *ArchiveAgentLeavePetitionResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ArchiveAgentLeavePetition(context.Context, *ArchiveAgentLeavePetitionRequest) (*ArchiveAgentLeavePetitionResponse, error)

type WFMClient

+ ArchiveAgentLeavePetition func(ctx context.Context, in *ArchiveAgentLeavePetitionRequest, ...) (*ArchiveAgentLeavePetitionResponse, error)

type WFMServer

+ ArchiveAgentLeavePetition func(context.Context, *ArchiveAgentLeavePetitionRequest) (*ArchiveAgentLeavePetitionResponse, error)

May 28, 2024

Changes in this version

+ const WFM_CreateAgentLeavePetition_FullMethodName

+ const WFM_ListAgentLeavePetitions_FullMethodName

+ type CreateAgentLeavePetitionRequest struct

+ PetitionComment string

+ RequestedDatetimeRanges []*commons.DatetimeRange

+ WfmAgentSid int64

+ func (*CreateAgentLeavePetitionRequest) Descriptor() ([]byte, []int)

+ func (*CreateAgentLeavePetitionRequest) ProtoMessage()

+ func (x *CreateAgentLeavePetitionRequest) GetPetitionComment() string

+ func (x *CreateAgentLeavePetitionRequest) GetRequestedDatetimeRanges() []*commons.DatetimeRange

+ func (x *CreateAgentLeavePetitionRequest) GetWfmAgentSid() int64

+ func (x *CreateAgentLeavePetitionRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateAgentLeavePetitionRequest) Reset()

+ func (x *CreateAgentLeavePetitionRequest) String() string

+ type CreateAgentLeavePetitionResponse struct

+ AgentLeavePetition *commons.AgentLeavePetition

+ func (*CreateAgentLeavePetitionResponse) Descriptor() ([]byte, []int)

+ func (*CreateAgentLeavePetitionResponse) ProtoMessage()

+ func (x *CreateAgentLeavePetitionResponse) GetAgentLeavePetition() *commons.AgentLeavePetition

+ func (x *CreateAgentLeavePetitionResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateAgentLeavePetitionResponse) Reset()

+ func (x *CreateAgentLeavePetitionResponse) String() string

+ type ListAgentLeavePetitionsRequest struct

+ DatetimeRange *commons.DatetimeRange

+ IncludeArchived bool

+ WfmAgentSids []int64

+ func (*ListAgentLeavePetitionsRequest) Descriptor() ([]byte, []int)

+ func (*ListAgentLeavePetitionsRequest) ProtoMessage()

+ func (x *ListAgentLeavePetitionsRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ListAgentLeavePetitionsRequest) GetIncludeArchived() bool

+ func (x *ListAgentLeavePetitionsRequest) GetWfmAgentSids() []int64

+ func (x *ListAgentLeavePetitionsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListAgentLeavePetitionsRequest) Reset()

+ func (x *ListAgentLeavePetitionsRequest) String() string

+ type ListAgentLeavePetitionsResponse struct

+ AgentLeavePetitions []*commons.AgentLeavePetition

+ func (*ListAgentLeavePetitionsResponse) Descriptor() ([]byte, []int)

+ func (*ListAgentLeavePetitionsResponse) ProtoMessage()

+ func (x *ListAgentLeavePetitionsResponse) GetAgentLeavePetitions() []*commons.AgentLeavePetition

+ func (x *ListAgentLeavePetitionsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListAgentLeavePetitionsResponse) Reset()

+ func (x *ListAgentLeavePetitionsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateAgentLeavePetition(context.Context, *CreateAgentLeavePetitionRequest) (*CreateAgentLeavePetitionResponse, error)

+ func (UnimplementedWFMServer) ListAgentLeavePetitions(context.Context, *ListAgentLeavePetitionsRequest) (*ListAgentLeavePetitionsResponse, error)

type UpdateShiftInstanceV2Req

+ PlannedShrinkagePercent float32

+ func (x *UpdateShiftInstanceV2Req) GetPlannedShrinkagePercent() float32

type WFMClient

+ CreateAgentLeavePetition func(ctx context.Context, in *CreateAgentLeavePetitionRequest, ...) (*CreateAgentLeavePetitionResponse, error)

+ ListAgentLeavePetitions func(ctx context.Context, in *ListAgentLeavePetitionsRequest, ...) (*ListAgentLeavePetitionsResponse, error)

type WFMServer

+ CreateAgentLeavePetition func(context.Context, *CreateAgentLeavePetitionRequest) (*CreateAgentLeavePetitionResponse, error)

+ ListAgentLeavePetitions func(context.Context, *ListAgentLeavePetitionsRequest) (*ListAgentLeavePetitionsResponse, error)

May 21, 2024

Changes in this version

type CallCenterNode

+ Shrinkage *wrapperspb.FloatValue

+ func (x *CallCenterNode) GetShrinkage() *wrapperspb.FloatValue

type ClientNode

+ Shrinkage *wrapperspb.FloatValue

+ func (x *ClientNode) GetShrinkage() *wrapperspb.FloatValue

type LocationNode

+ Shrinkage *wrapperspb.FloatValue

+ func (x *LocationNode) GetShrinkage() *wrapperspb.FloatValue

type ProgramNode

+ Shrinkage *wrapperspb.FloatValue

+ func (x *ProgramNode) GetShrinkage() *wrapperspb.FloatValue

type ShiftInstance

+ PlannedShrinkagePercent float32

+ func (x *ShiftInstance) GetPlannedShrinkagePercent() float32

May 14, 2024

Changes in this version

type BuildDraftScheduleReq

+ AutoGenerateAgents bool

+ func (x *BuildDraftScheduleReq) GetAutoGenerateAgents() bool

Apr 30, 2024

Changes in this version

+ const WFM_ListOpenDateRangesForNodeOpenTimesBitmaps_FullMethodName

+ type ListOpenDateRangesForNodeOpenTimesBitmapsRequest struct

+ DatetimeRange *commons.DatetimeRange

+ NodeSelector *ParentEntity

+ ScheduleScenarioSid int64

+ func (*ListOpenDateRangesForNodeOpenTimesBitmapsRequest) Descriptor() ([]byte, []int)

+ func (*ListOpenDateRangesForNodeOpenTimesBitmapsRequest) ProtoMessage()

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) GetNodeSelector() *ParentEntity

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) GetScheduleScenarioSid() int64

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) Reset()

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) String() string

+ type ListOpenDateRangesForNodeOpenTimesBitmapsResponse struct

+ OpenCloseRanges []*commons.DatetimeRange

+ func (*ListOpenDateRangesForNodeOpenTimesBitmapsResponse) Descriptor() ([]byte, []int)

+ func (*ListOpenDateRangesForNodeOpenTimesBitmapsResponse) ProtoMessage()

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsResponse) GetOpenCloseRanges() []*commons.DatetimeRange

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsResponse) Reset()

+ func (x *ListOpenDateRangesForNodeOpenTimesBitmapsResponse) String() string

type RgbaColor

+ Name string

+ func (x *RgbaColor) GetName() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListOpenDateRangesForNodeOpenTimesBitmaps(context.Context, *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) (*ListOpenDateRangesForNodeOpenTimesBitmapsResponse, error)

type WFMClient

+ ListOpenDateRangesForNodeOpenTimesBitmaps func(ctx context.Context, in *ListOpenDateRangesForNodeOpenTimesBitmapsRequest, ...) (*ListOpenDateRangesForNodeOpenTimesBitmapsResponse, error)

type WFMServer

+ ListOpenDateRangesForNodeOpenTimesBitmaps func(context.Context, *ListOpenDateRangesForNodeOpenTimesBitmapsRequest) (*ListOpenDateRangesForNodeOpenTimesBitmapsResponse, error)

Apr 23, 2024

Changes in this version

+ const WFM_ListRealTimeManagementStateColors_FullMethodName

+ const WFM_ListRealTimeManagementStates_FullMethodName

+ type ListRealTimeManagementStateColorsRequest struct

+ func (*ListRealTimeManagementStateColorsRequest) Descriptor() ([]byte, []int)

+ func (*ListRealTimeManagementStateColorsRequest) ProtoMessage()

+ func (x *ListRealTimeManagementStateColorsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListRealTimeManagementStateColorsRequest) Reset()

+ func (x *ListRealTimeManagementStateColorsRequest) String() string

+ type ListRealTimeManagementStateColorsResponse struct

+ StateColors []*RealTimeManagementStateColor

+ func (*ListRealTimeManagementStateColorsResponse) Descriptor() ([]byte, []int)

+ func (*ListRealTimeManagementStateColorsResponse) ProtoMessage()

+ func (x *ListRealTimeManagementStateColorsResponse) GetStateColors() []*RealTimeManagementStateColor

+ func (x *ListRealTimeManagementStateColorsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListRealTimeManagementStateColorsResponse) Reset()

+ func (x *ListRealTimeManagementStateColorsResponse) String() string

+ type ListRealTimeManagementStatesRequest struct

+ func (*ListRealTimeManagementStatesRequest) Descriptor() ([]byte, []int)

+ func (*ListRealTimeManagementStatesRequest) ProtoMessage()

+ func (x *ListRealTimeManagementStatesRequest) ProtoReflect() protoreflect.Message

+ func (x *ListRealTimeManagementStatesRequest) Reset()

+ func (x *ListRealTimeManagementStatesRequest) String() string

+ type ListRealTimeManagementStatesResponse struct

+ States []commons.RealTimeManagementState

+ func (*ListRealTimeManagementStatesResponse) Descriptor() ([]byte, []int)

+ func (*ListRealTimeManagementStatesResponse) ProtoMessage()

+ func (x *ListRealTimeManagementStatesResponse) GetStates() []commons.RealTimeManagementState

+ func (x *ListRealTimeManagementStatesResponse) ProtoReflect() protoreflect.Message

+ func (x *ListRealTimeManagementStatesResponse) Reset()

+ func (x *ListRealTimeManagementStatesResponse) String() string

+ type RealTimeManagementStateColor struct

+ Color *RgbaColor

+ State commons.RealTimeManagementState

+ func (*RealTimeManagementStateColor) Descriptor() ([]byte, []int)

+ func (*RealTimeManagementStateColor) ProtoMessage()

+ func (x *RealTimeManagementStateColor) GetColor() *RgbaColor

+ func (x *RealTimeManagementStateColor) GetState() commons.RealTimeManagementState

+ func (x *RealTimeManagementStateColor) ProtoReflect() protoreflect.Message

+ func (x *RealTimeManagementStateColor) Reset()

+ func (x *RealTimeManagementStateColor) String() string

+ type RgbaColor struct

+ Alpha float32

+ Blue float32

+ Green float32

+ Red float32

+ func (*RgbaColor) Descriptor() ([]byte, []int)

+ func (*RgbaColor) ProtoMessage()

+ func (x *RgbaColor) GetAlpha() float32

+ func (x *RgbaColor) GetBlue() float32

+ func (x *RgbaColor) GetGreen() float32

+ func (x *RgbaColor) GetRed() float32

+ func (x *RgbaColor) ProtoReflect() protoreflect.Message

+ func (x *RgbaColor) Reset()

+ func (x *RgbaColor) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListRealTimeManagementStateColors(context.Context, *ListRealTimeManagementStateColorsRequest) (*ListRealTimeManagementStateColorsResponse, error)

+ func (UnimplementedWFMServer) ListRealTimeManagementStates(context.Context, *ListRealTimeManagementStatesRequest) (*ListRealTimeManagementStatesResponse, error)

type WFMClient

+ ListRealTimeManagementStateColors func(ctx context.Context, in *ListRealTimeManagementStateColorsRequest, ...) (*ListRealTimeManagementStateColorsResponse, error)

+ ListRealTimeManagementStates func(ctx context.Context, in *ListRealTimeManagementStatesRequest, ...) (*ListRealTimeManagementStatesResponse, error)

type WFMServer

+ ListRealTimeManagementStateColors func(context.Context, *ListRealTimeManagementStateColorsRequest) (*ListRealTimeManagementStateColorsResponse, error)

+ ListRealTimeManagementStates func(context.Context, *ListRealTimeManagementStatesRequest) (*ListRealTimeManagementStatesResponse, error)

Mar 26, 2024

Changes in this version

+ const WFM_ListAgentStatesForDay_FullMethodName

+ type ListAgentStatesForDayRequest struct

+ EndDatetime *timestamppb.Timestamp

+ StartDatetime *timestamppb.Timestamp

+ func (*ListAgentStatesForDayRequest) Descriptor() ([]byte, []int)

+ func (*ListAgentStatesForDayRequest) ProtoMessage()

+ func (x *ListAgentStatesForDayRequest) GetEndDatetime() *timestamppb.Timestamp

+ func (x *ListAgentStatesForDayRequest) GetStartDatetime() *timestamppb.Timestamp

+ func (x *ListAgentStatesForDayRequest) ProtoReflect() protoreflect.Message

+ func (x *ListAgentStatesForDayRequest) Reset()

+ func (x *ListAgentStatesForDayRequest) String() string

+ type ListAgentStatesForDayResponse struct

+ AgentStates []*commons.AgentStateSequence

+ func (*ListAgentStatesForDayResponse) Descriptor() ([]byte, []int)

+ func (*ListAgentStatesForDayResponse) ProtoMessage()

+ func (x *ListAgentStatesForDayResponse) GetAgentStates() []*commons.AgentStateSequence

+ func (x *ListAgentStatesForDayResponse) ProtoReflect() protoreflect.Message

+ func (x *ListAgentStatesForDayResponse) Reset()

+ func (x *ListAgentStatesForDayResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListAgentStatesForDay(context.Context, *ListAgentStatesForDayRequest) (*ListAgentStatesForDayResponse, error)

type WFMClient

+ ListAgentStatesForDay func(ctx context.Context, in *ListAgentStatesForDayRequest, opts ...grpc.CallOption) (*ListAgentStatesForDayResponse, error)

type WFMServer

+ ListAgentStatesForDay func(context.Context, *ListAgentStatesForDayRequest) (*ListAgentStatesForDayResponse, error)

Mar 19, 2024

Changes in this version

+ const WFM_CopyWFMAgentMemberships_FullMethodName

+ type CopyWFMAgentMembershipsRequest struct

+ OriginatingWfmAgentSid int64

+ TargetWfmAgentSid int64

+ func (*CopyWFMAgentMembershipsRequest) Descriptor() ([]byte, []int)

+ func (*CopyWFMAgentMembershipsRequest) ProtoMessage()

+ func (x *CopyWFMAgentMembershipsRequest) GetOriginatingWfmAgentSid() int64

+ func (x *CopyWFMAgentMembershipsRequest) GetTargetWfmAgentSid() int64

+ func (x *CopyWFMAgentMembershipsRequest) ProtoReflect() protoreflect.Message

+ func (x *CopyWFMAgentMembershipsRequest) Reset()

+ func (x *CopyWFMAgentMembershipsRequest) String() string

+ type CopyWFMAgentMembershipsResponse struct

+ func (*CopyWFMAgentMembershipsResponse) Descriptor() ([]byte, []int)

+ func (*CopyWFMAgentMembershipsResponse) ProtoMessage()

+ func (x *CopyWFMAgentMembershipsResponse) ProtoReflect() protoreflect.Message

+ func (x *CopyWFMAgentMembershipsResponse) Reset()

+ func (x *CopyWFMAgentMembershipsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CopyWFMAgentMemberships(context.Context, *CopyWFMAgentMembershipsRequest) (*CopyWFMAgentMembershipsResponse, error)

type WFMClient

+ CopyWFMAgentMemberships func(ctx context.Context, in *CopyWFMAgentMembershipsRequest, ...) (*CopyWFMAgentMembershipsResponse, error)

type WFMServer

+ CopyWFMAgentMemberships func(context.Context, *CopyWFMAgentMembershipsRequest) (*CopyWFMAgentMembershipsResponse, error)

Mar 12, 2024

Changes in this version

+ const WFM_CreateUnassignedWFMAgent_FullMethodName

+ const WFM_ListUnassignedWFMAgents_FullMethodName

+ const WFM_RemoveAgentFromFutureShifts_FullMethodName

+ type CreateUnassignedWFMAgentRequest struct

+ Name string

+ WfmAgentSidToCopyAgentGroupAssociations *wrapperspb.Int64Value

+ func (*CreateUnassignedWFMAgentRequest) Descriptor() ([]byte, []int)

+ func (*CreateUnassignedWFMAgentRequest) ProtoMessage()

+ func (x *CreateUnassignedWFMAgentRequest) GetName() string

+ func (x *CreateUnassignedWFMAgentRequest) GetWfmAgentSidToCopyAgentGroupAssociations() *wrapperspb.Int64Value

+ func (x *CreateUnassignedWFMAgentRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateUnassignedWFMAgentRequest) Reset()

+ func (x *CreateUnassignedWFMAgentRequest) String() string

+ type CreateUnassignedWFMAgentResponse struct

+ WfmAgentSid int64

+ func (*CreateUnassignedWFMAgentResponse) Descriptor() ([]byte, []int)

+ func (*CreateUnassignedWFMAgentResponse) ProtoMessage()

+ func (x *CreateUnassignedWFMAgentResponse) GetWfmAgentSid() int64

+ func (x *CreateUnassignedWFMAgentResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateUnassignedWFMAgentResponse) Reset()

+ func (x *CreateUnassignedWFMAgentResponse) String() string

type GetPerformanceMetricsReq

+ ResyncCallStats bool

+ func (x *GetPerformanceMetricsReq) GetResyncCallStats() bool

+ type ListUnassignedWFMAgentsRequest struct

+ func (*ListUnassignedWFMAgentsRequest) Descriptor() ([]byte, []int)

+ func (*ListUnassignedWFMAgentsRequest) ProtoMessage()

+ func (x *ListUnassignedWFMAgentsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListUnassignedWFMAgentsRequest) Reset()

+ func (x *ListUnassignedWFMAgentsRequest) String() string

+ type ListUnassignedWFMAgentsResponse struct

+ WfmAgents []*WFMAgent

+ func (*ListUnassignedWFMAgentsResponse) Descriptor() ([]byte, []int)

+ func (*ListUnassignedWFMAgentsResponse) ProtoMessage()

+ func (x *ListUnassignedWFMAgentsResponse) GetWfmAgents() []*WFMAgent

+ func (x *ListUnassignedWFMAgentsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListUnassignedWFMAgentsResponse) Reset()

+ func (x *ListUnassignedWFMAgentsResponse) String() string

+ type RemoveAgentFromFutureShiftsRequest struct

+ ReplaceWithNewUnassignedAgent bool

+ WfmAgentSidToRemove int64

+ func (*RemoveAgentFromFutureShiftsRequest) Descriptor() ([]byte, []int)

+ func (*RemoveAgentFromFutureShiftsRequest) ProtoMessage()

+ func (x *RemoveAgentFromFutureShiftsRequest) GetReplaceWithNewUnassignedAgent() bool

+ func (x *RemoveAgentFromFutureShiftsRequest) GetWfmAgentSidToRemove() int64

+ func (x *RemoveAgentFromFutureShiftsRequest) ProtoReflect() protoreflect.Message

+ func (x *RemoveAgentFromFutureShiftsRequest) Reset()

+ func (x *RemoveAgentFromFutureShiftsRequest) String() string

+ type RemoveAgentFromFutureShiftsResponse struct

+ UnassignedAgentSid *wrapperspb.Int64Value

+ func (*RemoveAgentFromFutureShiftsResponse) Descriptor() ([]byte, []int)

+ func (*RemoveAgentFromFutureShiftsResponse) ProtoMessage()

+ func (x *RemoveAgentFromFutureShiftsResponse) GetUnassignedAgentSid() *wrapperspb.Int64Value

+ func (x *RemoveAgentFromFutureShiftsResponse) ProtoReflect() protoreflect.Message

+ func (x *RemoveAgentFromFutureShiftsResponse) Reset()

+ func (x *RemoveAgentFromFutureShiftsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateUnassignedWFMAgent(context.Context, *CreateUnassignedWFMAgentRequest) (*CreateUnassignedWFMAgentResponse, error)

+ func (UnimplementedWFMServer) ListUnassignedWFMAgents(context.Context, *ListUnassignedWFMAgentsRequest) (*ListUnassignedWFMAgentsResponse, error)

+ func (UnimplementedWFMServer) RemoveAgentFromFutureShifts(context.Context, *RemoveAgentFromFutureShiftsRequest) (*RemoveAgentFromFutureShiftsResponse, error)

type WFMClient

+ CreateUnassignedWFMAgent func(ctx context.Context, in *CreateUnassignedWFMAgentRequest, ...) (*CreateUnassignedWFMAgentResponse, error)

+ ListUnassignedWFMAgents func(ctx context.Context, in *ListUnassignedWFMAgentsRequest, ...) (*ListUnassignedWFMAgentsResponse, error)

+ RemoveAgentFromFutureShifts func(ctx context.Context, in *RemoveAgentFromFutureShiftsRequest, ...) (*RemoveAgentFromFutureShiftsResponse, error)

type WFMServer

+ CreateUnassignedWFMAgent func(context.Context, *CreateUnassignedWFMAgentRequest) (*CreateUnassignedWFMAgentResponse, error)

+ ListUnassignedWFMAgents func(context.Context, *ListUnassignedWFMAgentsRequest) (*ListUnassignedWFMAgentsResponse, error)

+ RemoveAgentFromFutureShifts func(context.Context, *RemoveAgentFromFutureShiftsRequest) (*RemoveAgentFromFutureShiftsResponse, error)

Feb 29, 2024

Changes in this version

+ const WFM_HelloWorldWFMAdherence_FullMethodName

+ type HelloWorldWFMAdherenceRequest struct

+ func (*HelloWorldWFMAdherenceRequest) Descriptor() ([]byte, []int)

+ func (*HelloWorldWFMAdherenceRequest) ProtoMessage()

+ func (x *HelloWorldWFMAdherenceRequest) ProtoReflect() protoreflect.Message

+ func (x *HelloWorldWFMAdherenceRequest) Reset()

+ func (x *HelloWorldWFMAdherenceRequest) String() string

+ type HelloWorldWFMAdherenceResponse struct

+ HelloMessage string

+ func (*HelloWorldWFMAdherenceResponse) Descriptor() ([]byte, []int)

+ func (*HelloWorldWFMAdherenceResponse) ProtoMessage()

+ func (x *HelloWorldWFMAdherenceResponse) GetHelloMessage() string

+ func (x *HelloWorldWFMAdherenceResponse) ProtoReflect() protoreflect.Message

+ func (x *HelloWorldWFMAdherenceResponse) Reset()

+ func (x *HelloWorldWFMAdherenceResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) HelloWorldWFMAdherence(context.Context, *HelloWorldWFMAdherenceRequest) (*HelloWorldWFMAdherenceResponse, error)

type WFMClient

+ HelloWorldWFMAdherence func(ctx context.Context, in *HelloWorldWFMAdherenceRequest, ...) (*HelloWorldWFMAdherenceResponse, error)

type WFMServer

+ HelloWorldWFMAdherence func(context.Context, *HelloWorldWFMAdherenceRequest) (*HelloWorldWFMAdherenceResponse, error)

Feb 8, 2024

Changes in this version

+ var File_api_v1alpha1_wfm_wfm_adherence_app_proto protoreflect.FileDescriptor

+ var WfmAdherenceAppService_ServiceDesc = grpc.ServiceDesc

+ func RegisterWfmAdherenceAppServiceServer(s grpc.ServiceRegistrar, srv WfmAdherenceAppServiceServer)

+ type UnimplementedWfmAdherenceAppServiceServer struct

+ type UnsafeWfmAdherenceAppServiceServer interface

+ type WfmAdherenceAppServiceClient interface

+ func NewWfmAdherenceAppServiceClient(cc grpc.ClientConnInterface) WfmAdherenceAppServiceClient

+ type WfmAdherenceAppServiceServer interface

Jan 29, 2024

Changes in this version

+ const WFM_CreateShiftInstanceWithSegments_FullMethodName

+ const WFM_ReplaceAgentOnScheduleV1_FullMethodName

+ const WFM_UpdateShiftInstanceWithSegments_FullMethodName

+ type CreateShiftInstanceWithSegmentsRequest struct

+ IgnoreDiagnosticsErrors bool

+ ShiftInstance *ShiftInstance

+ func (*CreateShiftInstanceWithSegmentsRequest) Descriptor() ([]byte, []int)

+ func (*CreateShiftInstanceWithSegmentsRequest) ProtoMessage()

+ func (x *CreateShiftInstanceWithSegmentsRequest) GetIgnoreDiagnosticsErrors() bool

+ func (x *CreateShiftInstanceWithSegmentsRequest) GetShiftInstance() *ShiftInstance

+ func (x *CreateShiftInstanceWithSegmentsRequest) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftInstanceWithSegmentsRequest) Reset()

+ func (x *CreateShiftInstanceWithSegmentsRequest) String() string

+ type CreateShiftInstanceWithSegmentsResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstance *ShiftInstance

+ func (*CreateShiftInstanceWithSegmentsResponse) Descriptor() ([]byte, []int)

+ func (*CreateShiftInstanceWithSegmentsResponse) ProtoMessage()

+ func (x *CreateShiftInstanceWithSegmentsResponse) GetDiagnostics() []*Diagnostic

+ func (x *CreateShiftInstanceWithSegmentsResponse) GetShiftInstance() *ShiftInstance

+ func (x *CreateShiftInstanceWithSegmentsResponse) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftInstanceWithSegmentsResponse) Reset()

+ func (x *CreateShiftInstanceWithSegmentsResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateShiftInstanceWithSegments(context.Context, *CreateShiftInstanceWithSegmentsRequest) (*CreateShiftInstanceWithSegmentsResponse, error)

+ func (UnimplementedWFMServer) ReplaceAgentOnScheduleV1(context.Context, *ReplaceAgentOnScheduleReq) (*ReplaceAgentOnScheduleRes, error)

+ func (UnimplementedWFMServer) UpdateShiftInstanceWithSegments(context.Context, *UpdateShiftInstanceWithSegmentsRequest) (*UpdateShiftInstanceWithSegmentsResponse, error)

+ type UpdateShiftInstanceWithSegmentsRequest struct

+ IgnoreDiagnosticsErrors bool

+ ShiftInstance *ShiftInstance

+ func (*UpdateShiftInstanceWithSegmentsRequest) Descriptor() ([]byte, []int)

+ func (*UpdateShiftInstanceWithSegmentsRequest) ProtoMessage()

+ func (x *UpdateShiftInstanceWithSegmentsRequest) GetIgnoreDiagnosticsErrors() bool

+ func (x *UpdateShiftInstanceWithSegmentsRequest) GetShiftInstance() *ShiftInstance

+ func (x *UpdateShiftInstanceWithSegmentsRequest) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftInstanceWithSegmentsRequest) Reset()

+ func (x *UpdateShiftInstanceWithSegmentsRequest) String() string

+ type UpdateShiftInstanceWithSegmentsResponse struct

+ Diagnostics []*Diagnostic

+ ShiftInstance *ShiftInstance

+ func (*UpdateShiftInstanceWithSegmentsResponse) Descriptor() ([]byte, []int)

+ func (*UpdateShiftInstanceWithSegmentsResponse) ProtoMessage()

+ func (x *UpdateShiftInstanceWithSegmentsResponse) GetDiagnostics() []*Diagnostic

+ func (x *UpdateShiftInstanceWithSegmentsResponse) GetShiftInstance() *ShiftInstance

+ func (x *UpdateShiftInstanceWithSegmentsResponse) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftInstanceWithSegmentsResponse) Reset()

+ func (x *UpdateShiftInstanceWithSegmentsResponse) String() string

type WFMClient

+ CreateShiftInstanceWithSegments func(ctx context.Context, in *CreateShiftInstanceWithSegmentsRequest, ...) (*CreateShiftInstanceWithSegmentsResponse, error)

+ ReplaceAgentOnScheduleV1 func(ctx context.Context, in *ReplaceAgentOnScheduleReq, opts ...grpc.CallOption) (*ReplaceAgentOnScheduleRes, error)

+ UpdateShiftInstanceWithSegments func(ctx context.Context, in *UpdateShiftInstanceWithSegmentsRequest, ...) (*UpdateShiftInstanceWithSegmentsResponse, error)

type WFMServer

+ CreateShiftInstanceWithSegments func(context.Context, *CreateShiftInstanceWithSegmentsRequest) (*CreateShiftInstanceWithSegmentsResponse, error)

+ ReplaceAgentOnScheduleV1 func(context.Context, *ReplaceAgentOnScheduleReq) (*ReplaceAgentOnScheduleRes, error)

+ UpdateShiftInstanceWithSegments func(context.Context, *UpdateShiftInstanceWithSegmentsRequest) (*UpdateShiftInstanceWithSegmentsResponse, error)

Jan 9, 2024

Changes in this version

+ const WFM_RemoveAgentFromSchedule_FullMethodName

+ type RemoveAgentFromScheduleRequest struct

+ DatetimeRange *commons.DatetimeRange

+ NodeSelector *ParentEntity

+ ScheduleScenarioSid int64

+ ScheduleSelector *commons.ScheduleSelector

+ WfmAgentSid int64

+ func (*RemoveAgentFromScheduleRequest) Descriptor() ([]byte, []int)

+ func (*RemoveAgentFromScheduleRequest) ProtoMessage()

+ func (x *RemoveAgentFromScheduleRequest) GetDatetimeRange() *commons.DatetimeRange

+ func (x *RemoveAgentFromScheduleRequest) GetNodeSelector() *ParentEntity

+ func (x *RemoveAgentFromScheduleRequest) GetScheduleScenarioSid() int64

+ func (x *RemoveAgentFromScheduleRequest) GetScheduleSelector() *commons.ScheduleSelector

+ func (x *RemoveAgentFromScheduleRequest) GetWfmAgentSid() int64

+ func (x *RemoveAgentFromScheduleRequest) ProtoReflect() protoreflect.Message

+ func (x *RemoveAgentFromScheduleRequest) Reset()

+ func (x *RemoveAgentFromScheduleRequest) String() string

+ type RemoveAgentFromScheduleResponse struct

+ UnassignedWfmAgentSid int64

+ UpdatedShifts []*ShiftInstance

+ func (*RemoveAgentFromScheduleResponse) Descriptor() ([]byte, []int)

+ func (*RemoveAgentFromScheduleResponse) ProtoMessage()

+ func (x *RemoveAgentFromScheduleResponse) GetUnassignedWfmAgentSid() int64

+ func (x *RemoveAgentFromScheduleResponse) GetUpdatedShifts() []*ShiftInstance

+ func (x *RemoveAgentFromScheduleResponse) ProtoReflect() protoreflect.Message

+ func (x *RemoveAgentFromScheduleResponse) Reset()

+ func (x *RemoveAgentFromScheduleResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) RemoveAgentFromSchedule(context.Context, *RemoveAgentFromScheduleRequest) (*RemoveAgentFromScheduleResponse, error)

type WFMClient

+ RemoveAgentFromSchedule func(ctx context.Context, in *RemoveAgentFromScheduleRequest, ...) (*RemoveAgentFromScheduleResponse, error)

type WFMServer

+ RemoveAgentFromSchedule func(context.Context, *RemoveAgentFromScheduleRequest) (*RemoveAgentFromScheduleResponse, error)

Jan 4, 2024

Changes in this version

+ const WFM_ListValidAgentsForReplacement_FullMethodName

+ const WFM_ReplaceAgentOnSchedule_FullMethodName

+ type FTERequiredVsAchievedOccupancyInterval struct

+ AchievedFteOccupancy float32

+ RequiredFteOccupancy float32

+ StartDatetime *timestamppb.Timestamp

+ func (*FTERequiredVsAchievedOccupancyInterval) Descriptor() ([]byte, []int)

+ func (*FTERequiredVsAchievedOccupancyInterval) ProtoMessage()

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetAchievedFteOccupancy() float32

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetRequiredFteOccupancy() float32

+ func (x *FTERequiredVsAchievedOccupancyInterval) GetStartDatetime() *timestamppb.Timestamp

+ func (x *FTERequiredVsAchievedOccupancyInterval) ProtoReflect() protoreflect.Message

+ func (x *FTERequiredVsAchievedOccupancyInterval) Reset()

+ func (x *FTERequiredVsAchievedOccupancyInterval) String() string

+ type ListValidAgentsForReplacementReq struct

+ DatetimeRange *commons.DatetimeRange

+ IncludeSkillMismatches bool

+ NodeSelector *ParentEntity

+ ScheduleScenarioSid int64

+ ScheduleSelector *commons.ScheduleSelector

+ SkipForceSameAgentGroups bool

+ SkipSkillProficiencySort bool

+ WfmAgentSidToReplace int64

+ func (*ListValidAgentsForReplacementReq) Descriptor() ([]byte, []int)

+ func (*ListValidAgentsForReplacementReq) ProtoMessage()

+ func (x *ListValidAgentsForReplacementReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ListValidAgentsForReplacementReq) GetIncludeSkillMismatches() bool

+ func (x *ListValidAgentsForReplacementReq) GetNodeSelector() *ParentEntity

+ func (x *ListValidAgentsForReplacementReq) GetScheduleScenarioSid() int64

+ func (x *ListValidAgentsForReplacementReq) GetScheduleSelector() *commons.ScheduleSelector

+ func (x *ListValidAgentsForReplacementReq) GetSkipForceSameAgentGroups() bool

+ func (x *ListValidAgentsForReplacementReq) GetSkipSkillProficiencySort() bool

+ func (x *ListValidAgentsForReplacementReq) GetWfmAgentSidToReplace() int64

+ func (x *ListValidAgentsForReplacementReq) ProtoReflect() protoreflect.Message

+ func (x *ListValidAgentsForReplacementReq) Reset()

+ func (x *ListValidAgentsForReplacementReq) String() string

+ type ListValidAgentsForReplacementRes struct

+ WfmAgentSids []int64

+ func (*ListValidAgentsForReplacementRes) Descriptor() ([]byte, []int)

+ func (*ListValidAgentsForReplacementRes) ProtoMessage()

+ func (x *ListValidAgentsForReplacementRes) GetWfmAgentSids() []int64

+ func (x *ListValidAgentsForReplacementRes) ProtoReflect() protoreflect.Message

+ func (x *ListValidAgentsForReplacementRes) Reset()

+ func (x *ListValidAgentsForReplacementRes) String() string

type PerformanceMetric

+ MetricsBySkillCollection []*PerformanceMetricForSkillCollection

+ func (x *PerformanceMetric) GetMetricsBySkillCollection() []*PerformanceMetricForSkillCollection

+ type PerformanceMetricForSkillCollection struct

+ DateRange *commons.DatetimeRange

+ FteIntervals []*FTERequiredVsAchievedInterval

+ IntervalWidthInMinutes int32

+ MetricType commons.PerformanceMetricType

+ NumIntervalsWithFtesButNoForecastedCalls int32

+ NumIntervalsWithFtesButNoSchedules int32

+ NumIntervalsWithRequiredCalls int32

+ ServiceLevelIntervals []*ServiceLevelInterval

+ SkillCollection *commons.SkillProfileCategory

+ TotalCallsRequired int32

+ TotalFtesAchieved int32

+ TotalUnnecessaryFtes int32

+ TotalUnscheduledCalls int32

+ func (*PerformanceMetricForSkillCollection) Descriptor() ([]byte, []int)

+ func (*PerformanceMetricForSkillCollection) ProtoMessage()

+ func (x *PerformanceMetricForSkillCollection) GetDateRange() *commons.DatetimeRange

+ func (x *PerformanceMetricForSkillCollection) GetFteIntervals() []*FTERequiredVsAchievedInterval

+ func (x *PerformanceMetricForSkillCollection) GetIntervalWidthInMinutes() int32

+ func (x *PerformanceMetricForSkillCollection) GetMetricType() commons.PerformanceMetricType

+ func (x *PerformanceMetricForSkillCollection) GetNumIntervalsWithFtesButNoForecastedCalls() int32

+ func (x *PerformanceMetricForSkillCollection) GetNumIntervalsWithFtesButNoSchedules() int32

+ func (x *PerformanceMetricForSkillCollection) GetNumIntervalsWithRequiredCalls() int32

+ func (x *PerformanceMetricForSkillCollection) GetServiceLevelIntervals() []*ServiceLevelInterval

+ func (x *PerformanceMetricForSkillCollection) GetSkillCollection() *commons.SkillProfileCategory

+ func (x *PerformanceMetricForSkillCollection) GetTotalCallsRequired() int32

+ func (x *PerformanceMetricForSkillCollection) GetTotalFtesAchieved() int32

+ func (x *PerformanceMetricForSkillCollection) GetTotalUnnecessaryFtes() int32

+ func (x *PerformanceMetricForSkillCollection) GetTotalUnscheduledCalls() int32

+ func (x *PerformanceMetricForSkillCollection) ProtoReflect() protoreflect.Message

+ func (x *PerformanceMetricForSkillCollection) Reset()

+ func (x *PerformanceMetricForSkillCollection) String() string

+ type PerformanceMetricForSkillCollectionV2 struct

+ DateRange *commons.DatetimeRange

+ FteOccupancyIntervals []*FTERequiredVsAchievedOccupancyInterval

+ IntervalWidthInMinutes int32

+ MetricType commons.PerformanceMetricType

+ NumIntervalsWithCallFtes int32

+ NumIntervalsWithCallFtesButNoShifts int32

+ NumIntervalsWithShiftFtes int32

+ NumIntervalsWithShiftsButNoCallFtes int32

+ ServiceLevelIntervals []*ServiceLevelInterval

+ SkillCollection *commons.SkillProfileCategory

+ TotalFteIntervalsAchieved float32

+ TotalFteIntervalsRequired float32

+ TotalOverscheduledCallFtes float32

+ TotalUnderscheduledCallFtes float32

+ func (*PerformanceMetricForSkillCollectionV2) Descriptor() ([]byte, []int)

+ func (*PerformanceMetricForSkillCollectionV2) ProtoMessage()

+ func (x *PerformanceMetricForSkillCollectionV2) GetDateRange() *commons.DatetimeRange

+ func (x *PerformanceMetricForSkillCollectionV2) GetFteOccupancyIntervals() []*FTERequiredVsAchievedOccupancyInterval

+ func (x *PerformanceMetricForSkillCollectionV2) GetIntervalWidthInMinutes() int32

+ func (x *PerformanceMetricForSkillCollectionV2) GetMetricType() commons.PerformanceMetricType

+ func (x *PerformanceMetricForSkillCollectionV2) GetNumIntervalsWithCallFtes() int32

+ func (x *PerformanceMetricForSkillCollectionV2) GetNumIntervalsWithCallFtesButNoShifts() int32

+ func (x *PerformanceMetricForSkillCollectionV2) GetNumIntervalsWithShiftFtes() int32

+ func (x *PerformanceMetricForSkillCollectionV2) GetNumIntervalsWithShiftsButNoCallFtes() int32

+ func (x *PerformanceMetricForSkillCollectionV2) GetServiceLevelIntervals() []*ServiceLevelInterval

+ func (x *PerformanceMetricForSkillCollectionV2) GetSkillCollection() *commons.SkillProfileCategory

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalFteIntervalsAchieved() float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalFteIntervalsRequired() float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalOverscheduledCallFtes() float32

+ func (x *PerformanceMetricForSkillCollectionV2) GetTotalUnderscheduledCallFtes() float32

+ func (x *PerformanceMetricForSkillCollectionV2) ProtoReflect() protoreflect.Message

+ func (x *PerformanceMetricForSkillCollectionV2) Reset()

+ func (x *PerformanceMetricForSkillCollectionV2) String() string

+ type PerformanceMetricV2 struct

+ DateRange *commons.DatetimeRange

+ FteOccupancyIntervals []*FTERequiredVsAchievedOccupancyInterval

+ IntervalWidthInMinutes int32

+ MetricType commons.PerformanceMetricType

+ MetricsBySkillCollection []*PerformanceMetricForSkillCollectionV2

+ NumIntervalsWithCallFtes int32

+ NumIntervalsWithCallFtesButNoShifts int32

+ NumIntervalsWithShiftFtes int32

+ NumIntervalsWithShiftsButNoCallFtes int32

+ ServiceLevelIntervals []*ServiceLevelInterval

+ TotalFteIntervalsAchieved float32

+ TotalFteIntervalsRequired float32

+ TotalOverscheduledCallFtes float32

+ TotalUnderscheduledCallFtes float32

+ func (*PerformanceMetricV2) Descriptor() ([]byte, []int)

+ func (*PerformanceMetricV2) ProtoMessage()

+ func (x *PerformanceMetricV2) GetDateRange() *commons.DatetimeRange

+ func (x *PerformanceMetricV2) GetFteOccupancyIntervals() []*FTERequiredVsAchievedOccupancyInterval

+ func (x *PerformanceMetricV2) GetIntervalWidthInMinutes() int32

+ func (x *PerformanceMetricV2) GetMetricType() commons.PerformanceMetricType

+ func (x *PerformanceMetricV2) GetMetricsBySkillCollection() []*PerformanceMetricForSkillCollectionV2

+ func (x *PerformanceMetricV2) GetNumIntervalsWithCallFtes() int32

+ func (x *PerformanceMetricV2) GetNumIntervalsWithCallFtesButNoShifts() int32

+ func (x *PerformanceMetricV2) GetNumIntervalsWithShiftFtes() int32

+ func (x *PerformanceMetricV2) GetNumIntervalsWithShiftsButNoCallFtes() int32

+ func (x *PerformanceMetricV2) GetServiceLevelIntervals() []*ServiceLevelInterval

+ func (x *PerformanceMetricV2) GetTotalFteIntervalsAchieved() float32

+ func (x *PerformanceMetricV2) GetTotalFteIntervalsRequired() float32

+ func (x *PerformanceMetricV2) GetTotalOverscheduledCallFtes() float32

+ func (x *PerformanceMetricV2) GetTotalUnderscheduledCallFtes() float32

+ func (x *PerformanceMetricV2) ProtoReflect() protoreflect.Message

+ func (x *PerformanceMetricV2) Reset()

+ func (x *PerformanceMetricV2) String() string

+ type ReplaceAgentOnScheduleReq struct

+ DatetimeRange *commons.DatetimeRange

+ NodeSelector *ParentEntity

+ ScheduleSelector *commons.ScheduleSelector

+ SkipOverlappingShifts bool

+ WfmAgentSidToAdd int64

+ WfmAgentSidToRemove int64

+ func (*ReplaceAgentOnScheduleReq) Descriptor() ([]byte, []int)

+ func (*ReplaceAgentOnScheduleReq) ProtoMessage()

+ func (x *ReplaceAgentOnScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ReplaceAgentOnScheduleReq) GetNodeSelector() *ParentEntity

+ func (x *ReplaceAgentOnScheduleReq) GetScheduleSelector() *commons.ScheduleSelector

+ func (x *ReplaceAgentOnScheduleReq) GetSkipOverlappingShifts() bool

+ func (x *ReplaceAgentOnScheduleReq) GetWfmAgentSidToAdd() int64

+ func (x *ReplaceAgentOnScheduleReq) GetWfmAgentSidToRemove() int64

+ func (x *ReplaceAgentOnScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *ReplaceAgentOnScheduleReq) Reset()

+ func (x *ReplaceAgentOnScheduleReq) String() string

+ type ReplaceAgentOnScheduleRes struct

+ Diagnostics []*Diagnostic

+ UpdatedShiftInstances []*ShiftInstance

+ func (*ReplaceAgentOnScheduleRes) Descriptor() ([]byte, []int)

+ func (*ReplaceAgentOnScheduleRes) ProtoMessage()

+ func (x *ReplaceAgentOnScheduleRes) GetDiagnostics() []*Diagnostic

+ func (x *ReplaceAgentOnScheduleRes) GetUpdatedShiftInstances() []*ShiftInstance

+ func (x *ReplaceAgentOnScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *ReplaceAgentOnScheduleRes) Reset()

+ func (x *ReplaceAgentOnScheduleRes) String() string

type ShiftSegment

+ CallStatsBySkillCollection []*ShiftSegmentCallStat

+ func (x *ShiftSegment) GetCallStatsBySkillCollection() []*ShiftSegmentCallStat

+ type ShiftSegmentCallStat struct

+ NumCalls float32

+ PercentFit float32

+ SkillCollection *commons.SkillProfileCategory

+ func (*ShiftSegmentCallStat) Descriptor() ([]byte, []int)

+ func (*ShiftSegmentCallStat) ProtoMessage()

+ func (x *ShiftSegmentCallStat) GetNumCalls() float32

+ func (x *ShiftSegmentCallStat) GetPercentFit() float32

+ func (x *ShiftSegmentCallStat) GetSkillCollection() *commons.SkillProfileCategory

+ func (x *ShiftSegmentCallStat) ProtoReflect() protoreflect.Message

+ func (x *ShiftSegmentCallStat) Reset()

+ func (x *ShiftSegmentCallStat) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListValidAgentsForReplacement(context.Context, *ListValidAgentsForReplacementReq) (*ListValidAgentsForReplacementRes, error)

+ func (UnimplementedWFMServer) ReplaceAgentOnSchedule(context.Context, *ReplaceAgentOnScheduleRes) (*ReplaceAgentOnScheduleRes, error)

type WFMClient

+ ListValidAgentsForReplacement func(ctx context.Context, in *ListValidAgentsForReplacementReq, ...) (*ListValidAgentsForReplacementRes, error)

+ ReplaceAgentOnSchedule func(ctx context.Context, in *ReplaceAgentOnScheduleRes, opts ...grpc.CallOption) (*ReplaceAgentOnScheduleRes, error)

type WFMServer

+ ListValidAgentsForReplacement func(context.Context, *ListValidAgentsForReplacementReq) (*ListValidAgentsForReplacementRes, error)

+ ReplaceAgentOnSchedule func(context.Context, *ReplaceAgentOnScheduleRes) (*ReplaceAgentOnScheduleRes, error)

Dec 15, 2023

Changes in this version

+ const WFM_PerformInitialClientSetup_FullMethodName

+ type PerformInitialClientSetupRequest struct

+ func (*PerformInitialClientSetupRequest) Descriptor() ([]byte, []int)

+ func (*PerformInitialClientSetupRequest) ProtoMessage()

+ func (x *PerformInitialClientSetupRequest) ProtoReflect() protoreflect.Message

+ func (x *PerformInitialClientSetupRequest) Reset()

+ func (x *PerformInitialClientSetupRequest) String() string

+ type PerformInitialClientSetupResponse struct

+ SetupStatus *commons.InitialSetupStatus

+ func (*PerformInitialClientSetupResponse) Descriptor() ([]byte, []int)

+ func (*PerformInitialClientSetupResponse) ProtoMessage()

+ func (x *PerformInitialClientSetupResponse) GetSetupStatus() *commons.InitialSetupStatus

+ func (x *PerformInitialClientSetupResponse) ProtoReflect() protoreflect.Message

+ func (x *PerformInitialClientSetupResponse) Reset()

+ func (x *PerformInitialClientSetupResponse) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) PerformInitialClientSetup(context.Context, *PerformInitialClientSetupRequest) (*PerformInitialClientSetupResponse, error)

type WFMClient

+ PerformInitialClientSetup func(ctx context.Context, in *PerformInitialClientSetupRequest, ...) (*PerformInitialClientSetupResponse, error)

type WFMServer

+ PerformInitialClientSetup func(context.Context, *PerformInitialClientSetupRequest) (*PerformInitialClientSetupResponse, error)

Dec 12, 2023

Changes in this version

type BuildCallProfileTemplateForSkillProfileReq

+ TimeZone string

+ func (x *BuildCallProfileTemplateForSkillProfileReq) GetTimeZone() string

type BuildCallProfileTemplateReq

+ TimeZone string

+ func (x *BuildCallProfileTemplateReq) GetTimeZone() string

Dec 7, 2023

Changes in this version

type CallProfileTemplate

+ TimeZone string

+ func (x *CallProfileTemplate) GetTimeZone() string

Nov 8, 2023

Changes in this version

+ const WFM_GetClientHistoryCacheInfo_FullMethodName

+ const WFM_GetTourPatternWithMembers_FullMethodName

+ const WFM_ListAgentScheduleGroups_FullMethodName

+ const WFM_SplitShiftInstance_FullMethodName

+ type GetClientHistoryCacheInfoReq struct

+ func (*GetClientHistoryCacheInfoReq) Descriptor() ([]byte, []int)

+ func (*GetClientHistoryCacheInfoReq) ProtoMessage()

+ func (x *GetClientHistoryCacheInfoReq) ProtoReflect() protoreflect.Message

+ func (x *GetClientHistoryCacheInfoReq) Reset()

+ func (x *GetClientHistoryCacheInfoReq) String() string

+ type GetClientHistoryCacheInfoRes struct

+ CacheInfo *commons.ClientHistoryCacheInfo

+ func (*GetClientHistoryCacheInfoRes) Descriptor() ([]byte, []int)

+ func (*GetClientHistoryCacheInfoRes) ProtoMessage()

+ func (x *GetClientHistoryCacheInfoRes) GetCacheInfo() *commons.ClientHistoryCacheInfo

+ func (x *GetClientHistoryCacheInfoRes) ProtoReflect() protoreflect.Message

+ func (x *GetClientHistoryCacheInfoRes) Reset()

+ func (x *GetClientHistoryCacheInfoRes) String() string

+ type GetTourPatternWithMembersReq struct

+ ShiftTemplateSid int64

+ func (*GetTourPatternWithMembersReq) Descriptor() ([]byte, []int)

+ func (*GetTourPatternWithMembersReq) ProtoMessage()

+ func (x *GetTourPatternWithMembersReq) GetShiftTemplateSid() int64

+ func (x *GetTourPatternWithMembersReq) ProtoReflect() protoreflect.Message

+ func (x *GetTourPatternWithMembersReq) Reset()

+ func (x *GetTourPatternWithMembersReq) String() string

+ type GetTourPatternWithMembersRes struct

+ TourPattern *TourPattern

+ func (*GetTourPatternWithMembersRes) Descriptor() ([]byte, []int)

+ func (*GetTourPatternWithMembersRes) ProtoMessage()

+ func (x *GetTourPatternWithMembersRes) GetTourPattern() *TourPattern

+ func (x *GetTourPatternWithMembersRes) ProtoReflect() protoreflect.Message

+ func (x *GetTourPatternWithMembersRes) Reset()

+ func (x *GetTourPatternWithMembersRes) String() string

+ type ListAgentScheduleGroupsRequest struct

+ Entity *ParentEntity

+ func (*ListAgentScheduleGroupsRequest) Descriptor() ([]byte, []int)

+ func (*ListAgentScheduleGroupsRequest) ProtoMessage()

+ func (x *ListAgentScheduleGroupsRequest) GetEntity() *ParentEntity

+ func (x *ListAgentScheduleGroupsRequest) ProtoReflect() protoreflect.Message

+ func (x *ListAgentScheduleGroupsRequest) Reset()

+ func (x *ListAgentScheduleGroupsRequest) String() string

+ type ListAgentScheduleGroupsResponse struct

+ AgentGroups []*AgentGroup

+ func (*ListAgentScheduleGroupsResponse) Descriptor() ([]byte, []int)

+ func (*ListAgentScheduleGroupsResponse) ProtoMessage()

+ func (x *ListAgentScheduleGroupsResponse) GetAgentGroups() []*AgentGroup

+ func (x *ListAgentScheduleGroupsResponse) ProtoReflect() protoreflect.Message

+ func (x *ListAgentScheduleGroupsResponse) Reset()

+ func (x *ListAgentScheduleGroupsResponse) String() string

+ type SplitShiftInstanceReq struct

+ ShiftInstanceSid int64

+ TimeToSplit *timestamppb.Timestamp

+ func (*SplitShiftInstanceReq) Descriptor() ([]byte, []int)

+ func (*SplitShiftInstanceReq) ProtoMessage()

+ func (x *SplitShiftInstanceReq) GetShiftInstanceSid() int64

+ func (x *SplitShiftInstanceReq) GetTimeToSplit() *timestamppb.Timestamp

+ func (x *SplitShiftInstanceReq) ProtoReflect() protoreflect.Message

+ func (x *SplitShiftInstanceReq) Reset()

+ func (x *SplitShiftInstanceReq) String() string

+ type SplitShiftInstanceRes struct

+ Diagnostics []*Diagnostic

+ ShiftInstances []*ShiftInstance

+ func (*SplitShiftInstanceRes) Descriptor() ([]byte, []int)

+ func (*SplitShiftInstanceRes) ProtoMessage()

+ func (x *SplitShiftInstanceRes) GetDiagnostics() []*Diagnostic

+ func (x *SplitShiftInstanceRes) GetShiftInstances() []*ShiftInstance

+ func (x *SplitShiftInstanceRes) ProtoReflect() protoreflect.Message

+ func (x *SplitShiftInstanceRes) Reset()

+ func (x *SplitShiftInstanceRes) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) GetClientHistoryCacheInfo(context.Context, *GetClientHistoryCacheInfoReq) (*GetClientHistoryCacheInfoRes, error)

+ func (UnimplementedWFMServer) GetTourPatternWithMembers(context.Context, *GetTourPatternWithMembersReq) (*GetTourPatternWithMembersRes, error)

+ func (UnimplementedWFMServer) ListAgentScheduleGroups(context.Context, *ListAgentScheduleGroupsRequest) (*ListAgentScheduleGroupsResponse, error)

+ func (UnimplementedWFMServer) SplitShiftInstance(context.Context, *SplitShiftInstanceReq) (*SplitShiftInstanceRes, error)

type WFMClient

+ GetClientHistoryCacheInfo func(ctx context.Context, in *GetClientHistoryCacheInfoReq, opts ...grpc.CallOption) (*GetClientHistoryCacheInfoRes, error)

+ GetTourPatternWithMembers func(ctx context.Context, in *GetTourPatternWithMembersReq, opts ...grpc.CallOption) (*GetTourPatternWithMembersRes, error)

+ ListAgentScheduleGroups func(ctx context.Context, in *ListAgentScheduleGroupsRequest, ...) (*ListAgentScheduleGroupsResponse, error)

+ SplitShiftInstance func(ctx context.Context, in *SplitShiftInstanceReq, opts ...grpc.CallOption) (*SplitShiftInstanceRes, error)

type WFMServer

+ GetClientHistoryCacheInfo func(context.Context, *GetClientHistoryCacheInfoReq) (*GetClientHistoryCacheInfoRes, error)

+ GetTourPatternWithMembers func(context.Context, *GetTourPatternWithMembersReq) (*GetTourPatternWithMembersRes, error)

+ ListAgentScheduleGroups func(context.Context, *ListAgentScheduleGroupsRequest) (*ListAgentScheduleGroupsResponse, error)

+ SplitShiftInstance func(context.Context, *SplitShiftInstanceReq) (*SplitShiftInstanceRes, error)

Oct 17, 2023

Changes in this version

type BuildDraftScheduleRes

+ SchedulingResultMetric *commons.SchedulingResultMetric

+ func (x *BuildDraftScheduleRes) GetSchedulingResultMetric() *commons.SchedulingResultMetric

Oct 11, 2023

Changes in this version

+ const WFM_GetTourPatternDiagnostics_FullMethodName

type CreateScheduleScenarioWithNodesReq

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *CreateScheduleScenarioWithNodesReq) GetSkillProfileCategory() *commons.SkillProfileCategory

+ type GetTourPatternDiagnosticsReq struct

+ TourPattern *TourPattern

+ func (*GetTourPatternDiagnosticsReq) Descriptor() ([]byte, []int)

+ func (*GetTourPatternDiagnosticsReq) ProtoMessage()

+ func (x *GetTourPatternDiagnosticsReq) GetTourPattern() *TourPattern

+ func (x *GetTourPatternDiagnosticsReq) ProtoReflect() protoreflect.Message

+ func (x *GetTourPatternDiagnosticsReq) Reset()

+ func (x *GetTourPatternDiagnosticsReq) String() string

+ type GetTourPatternDiagnosticsRes struct

+ Diagnostics []*Diagnostic

+ func (*GetTourPatternDiagnosticsRes) Descriptor() ([]byte, []int)

+ func (*GetTourPatternDiagnosticsRes) ProtoMessage()

+ func (x *GetTourPatternDiagnosticsRes) GetDiagnostics() []*Diagnostic

+ func (x *GetTourPatternDiagnosticsRes) ProtoReflect() protoreflect.Message

+ func (x *GetTourPatternDiagnosticsRes) Reset()

+ func (x *GetTourPatternDiagnosticsRes) String() string

type ListSkillProfileGroupsReq

+ IncludeInactive bool

+ func (x *ListSkillProfileGroupsReq) GetIncludeInactive() bool

type ProgramNode

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *ProgramNode) GetSkillProfileCategory() *commons.SkillProfileCategory

type SkillProfileGroup

+ DatetimeSetToInactive *timestamppb.Timestamp

+ func (x *SkillProfileGroup) GetDatetimeSetToInactive() *timestamppb.Timestamp

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) GetTourPatternDiagnostics(context.Context, *GetTourPatternDiagnosticsReq) (*GetTourPatternDiagnosticsRes, error)

type UpsertTourPatternWithMembersRes

+ Diagnostics []*Diagnostic

+ func (x *UpsertTourPatternWithMembersRes) GetDiagnostics() []*Diagnostic

type WFMClient

+ GetTourPatternDiagnostics func(ctx context.Context, in *GetTourPatternDiagnosticsReq, opts ...grpc.CallOption) (*GetTourPatternDiagnosticsRes, error)

type WFMServer

+ GetTourPatternDiagnostics func(context.Context, *GetTourPatternDiagnosticsReq) (*GetTourPatternDiagnosticsRes, error)

Oct 2, 2023

Changes in this version

+ const WFM_CreateTourAgentCollectionWFMAgents_FullMethodName

+ const WFM_CreateTourAgentCollection_FullMethodName

+ const WFM_CreateTourPattern_FullMethodName

+ const WFM_CreateTourShiftInstanceConfig_FullMethodName

+ const WFM_CreateTourShiftSegmentConfig_FullMethodName

+ const WFM_CreateTourWeekPattern_FullMethodName

+ const WFM_DeleteTourAgentCollectionWFMAgents_FullMethodName

+ const WFM_DeleteTourAgentCollections_FullMethodName

+ const WFM_DeleteTourPattern_FullMethodName

+ const WFM_DeleteTourShiftInstanceConfigs_FullMethodName

+ const WFM_DeleteTourShiftSegmentConfigs_FullMethodName

+ const WFM_DeleteTourWeekPatterns_FullMethodName

+ const WFM_GenerateTourWeekPatterns_FullMethodName

+ const WFM_GetTourPattern_FullMethodName

+ const WFM_ListTourAgentCollectionWFMAgents_FullMethodName

+ const WFM_ListTourAgentCollections_FullMethodName

+ const WFM_ListTourShiftInstanceConfigs_FullMethodName

+ const WFM_ListTourShiftSegmentConfigs_FullMethodName

+ const WFM_ListTourWeekPatterns_FullMethodName

+ const WFM_UpdateTourAgentCollection_FullMethodName

+ const WFM_UpdateTourShiftInstanceConfig_FullMethodName

+ const WFM_UpdateTourShiftSegmentConfig_FullMethodName

+ const WFM_UpsertTourPatternWithMembers_FullMethodName

+ type CreateTourAgentCollectionReq struct

+ TourAgentCollection *TourAgentCollection

+ func (*CreateTourAgentCollectionReq) Descriptor() ([]byte, []int)

+ func (*CreateTourAgentCollectionReq) ProtoMessage()

+ func (x *CreateTourAgentCollectionReq) GetTourAgentCollection() *TourAgentCollection

+ func (x *CreateTourAgentCollectionReq) ProtoReflect() protoreflect.Message

+ func (x *CreateTourAgentCollectionReq) Reset()

+ func (x *CreateTourAgentCollectionReq) String() string

+ type CreateTourAgentCollectionRes struct

+ TourAgentCollectionSid int64

+ func (*CreateTourAgentCollectionRes) Descriptor() ([]byte, []int)

+ func (*CreateTourAgentCollectionRes) ProtoMessage()

+ func (x *CreateTourAgentCollectionRes) GetTourAgentCollectionSid() int64

+ func (x *CreateTourAgentCollectionRes) ProtoReflect() protoreflect.Message

+ func (x *CreateTourAgentCollectionRes) Reset()

+ func (x *CreateTourAgentCollectionRes) String() string

+ type CreateTourAgentCollectionWFMAgentsReq struct

+ TourAgentCollectionSid int64

+ WfmAgentSids []int64

+ func (*CreateTourAgentCollectionWFMAgentsReq) Descriptor() ([]byte, []int)

+ func (*CreateTourAgentCollectionWFMAgentsReq) ProtoMessage()

+ func (x *CreateTourAgentCollectionWFMAgentsReq) GetTourAgentCollectionSid() int64

+ func (x *CreateTourAgentCollectionWFMAgentsReq) GetWfmAgentSids() []int64

+ func (x *CreateTourAgentCollectionWFMAgentsReq) ProtoReflect() protoreflect.Message

+ func (x *CreateTourAgentCollectionWFMAgentsReq) Reset()

+ func (x *CreateTourAgentCollectionWFMAgentsReq) String() string

+ type CreateTourAgentCollectionWFMAgentsRes struct

+ func (*CreateTourAgentCollectionWFMAgentsRes) Descriptor() ([]byte, []int)

+ func (*CreateTourAgentCollectionWFMAgentsRes) ProtoMessage()

+ func (x *CreateTourAgentCollectionWFMAgentsRes) ProtoReflect() protoreflect.Message

+ func (x *CreateTourAgentCollectionWFMAgentsRes) Reset()

+ func (x *CreateTourAgentCollectionWFMAgentsRes) String() string

+ type CreateTourPatternReq struct

+ ShiftTemplateSid int64

+ func (*CreateTourPatternReq) Descriptor() ([]byte, []int)

+ func (*CreateTourPatternReq) ProtoMessage()

+ func (x *CreateTourPatternReq) GetShiftTemplateSid() int64

+ func (x *CreateTourPatternReq) ProtoReflect() protoreflect.Message

+ func (x *CreateTourPatternReq) Reset()

+ func (x *CreateTourPatternReq) String() string

+ type CreateTourPatternRes struct

+ TourPatternSid int64

+ func (*CreateTourPatternRes) Descriptor() ([]byte, []int)

+ func (*CreateTourPatternRes) ProtoMessage()

+ func (x *CreateTourPatternRes) GetTourPatternSid() int64

+ func (x *CreateTourPatternRes) ProtoReflect() protoreflect.Message

+ func (x *CreateTourPatternRes) Reset()

+ func (x *CreateTourPatternRes) String() string

+ type CreateTourShiftInstanceConfigReq struct

+ TourShiftInstanceConfig *TourShiftInstanceConfig

+ func (*CreateTourShiftInstanceConfigReq) Descriptor() ([]byte, []int)

+ func (*CreateTourShiftInstanceConfigReq) ProtoMessage()

+ func (x *CreateTourShiftInstanceConfigReq) GetTourShiftInstanceConfig() *TourShiftInstanceConfig

+ func (x *CreateTourShiftInstanceConfigReq) ProtoReflect() protoreflect.Message

+ func (x *CreateTourShiftInstanceConfigReq) Reset()

+ func (x *CreateTourShiftInstanceConfigReq) String() string

+ type CreateTourShiftInstanceConfigRes struct

+ TourShiftInstanceConfigSid int64

+ func (*CreateTourShiftInstanceConfigRes) Descriptor() ([]byte, []int)

+ func (*CreateTourShiftInstanceConfigRes) ProtoMessage()

+ func (x *CreateTourShiftInstanceConfigRes) GetTourShiftInstanceConfigSid() int64

+ func (x *CreateTourShiftInstanceConfigRes) ProtoReflect() protoreflect.Message

+ func (x *CreateTourShiftInstanceConfigRes) Reset()

+ func (x *CreateTourShiftInstanceConfigRes) String() string

+ type CreateTourShiftSegmentConfigReq struct

+ TourShiftSegmentConfig *TourShiftSegmentConfig

+ func (*CreateTourShiftSegmentConfigReq) Descriptor() ([]byte, []int)

+ func (*CreateTourShiftSegmentConfigReq) ProtoMessage()

+ func (x *CreateTourShiftSegmentConfigReq) GetTourShiftSegmentConfig() *TourShiftSegmentConfig

+ func (x *CreateTourShiftSegmentConfigReq) ProtoReflect() protoreflect.Message

+ func (x *CreateTourShiftSegmentConfigReq) Reset()

+ func (x *CreateTourShiftSegmentConfigReq) String() string

+ type CreateTourShiftSegmentConfigRes struct

+ TourShiftSegmentConfigSid int64

+ func (*CreateTourShiftSegmentConfigRes) Descriptor() ([]byte, []int)

+ func (*CreateTourShiftSegmentConfigRes) ProtoMessage()

+ func (x *CreateTourShiftSegmentConfigRes) GetTourShiftSegmentConfigSid() int64

+ func (x *CreateTourShiftSegmentConfigRes) ProtoReflect() protoreflect.Message

+ func (x *CreateTourShiftSegmentConfigRes) Reset()

+ func (x *CreateTourShiftSegmentConfigRes) String() string

+ type CreateTourWeekPatternReq struct

+ TourPatternSid int64

+ func (*CreateTourWeekPatternReq) Descriptor() ([]byte, []int)

+ func (*CreateTourWeekPatternReq) ProtoMessage()

+ func (x *CreateTourWeekPatternReq) GetTourPatternSid() int64

+ func (x *CreateTourWeekPatternReq) ProtoReflect() protoreflect.Message

+ func (x *CreateTourWeekPatternReq) Reset()

+ func (x *CreateTourWeekPatternReq) String() string

+ type CreateTourWeekPatternRes struct

+ TourWeekPatternSid int64

+ func (*CreateTourWeekPatternRes) Descriptor() ([]byte, []int)

+ func (*CreateTourWeekPatternRes) ProtoMessage()

+ func (x *CreateTourWeekPatternRes) GetTourWeekPatternSid() int64

+ func (x *CreateTourWeekPatternRes) ProtoReflect() protoreflect.Message

+ func (x *CreateTourWeekPatternRes) Reset()

+ func (x *CreateTourWeekPatternRes) String() string

+ type DeleteTourAgentCollectionWFMAgentsReq struct

+ TourAgentCollectionSid int64

+ WfmAgentSids []int64

+ func (*DeleteTourAgentCollectionWFMAgentsReq) Descriptor() ([]byte, []int)

+ func (*DeleteTourAgentCollectionWFMAgentsReq) ProtoMessage()

+ func (x *DeleteTourAgentCollectionWFMAgentsReq) GetTourAgentCollectionSid() int64

+ func (x *DeleteTourAgentCollectionWFMAgentsReq) GetWfmAgentSids() []int64

+ func (x *DeleteTourAgentCollectionWFMAgentsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourAgentCollectionWFMAgentsReq) Reset()

+ func (x *DeleteTourAgentCollectionWFMAgentsReq) String() string

+ type DeleteTourAgentCollectionWFMAgentsRes struct

+ func (*DeleteTourAgentCollectionWFMAgentsRes) Descriptor() ([]byte, []int)

+ func (*DeleteTourAgentCollectionWFMAgentsRes) ProtoMessage()

+ func (x *DeleteTourAgentCollectionWFMAgentsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourAgentCollectionWFMAgentsRes) Reset()

+ func (x *DeleteTourAgentCollectionWFMAgentsRes) String() string

+ type DeleteTourAgentCollectionsReq struct

+ TourAgentCollectionSids []int64

+ func (*DeleteTourAgentCollectionsReq) Descriptor() ([]byte, []int)

+ func (*DeleteTourAgentCollectionsReq) ProtoMessage()

+ func (x *DeleteTourAgentCollectionsReq) GetTourAgentCollectionSids() []int64

+ func (x *DeleteTourAgentCollectionsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourAgentCollectionsReq) Reset()

+ func (x *DeleteTourAgentCollectionsReq) String() string

+ type DeleteTourAgentCollectionsRes struct

+ func (*DeleteTourAgentCollectionsRes) Descriptor() ([]byte, []int)

+ func (*DeleteTourAgentCollectionsRes) ProtoMessage()

+ func (x *DeleteTourAgentCollectionsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourAgentCollectionsRes) Reset()

+ func (x *DeleteTourAgentCollectionsRes) String() string

+ type DeleteTourPatternReq struct

+ TourPatternSid int64

+ func (*DeleteTourPatternReq) Descriptor() ([]byte, []int)

+ func (*DeleteTourPatternReq) ProtoMessage()

+ func (x *DeleteTourPatternReq) GetTourPatternSid() int64

+ func (x *DeleteTourPatternReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourPatternReq) Reset()

+ func (x *DeleteTourPatternReq) String() string

+ type DeleteTourPatternRes struct

+ func (*DeleteTourPatternRes) Descriptor() ([]byte, []int)

+ func (*DeleteTourPatternRes) ProtoMessage()

+ func (x *DeleteTourPatternRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourPatternRes) Reset()

+ func (x *DeleteTourPatternRes) String() string

+ type DeleteTourShiftInstanceConfigsReq struct

+ TourShiftInstanceConfigSids []int64

+ func (*DeleteTourShiftInstanceConfigsReq) Descriptor() ([]byte, []int)

+ func (*DeleteTourShiftInstanceConfigsReq) ProtoMessage()

+ func (x *DeleteTourShiftInstanceConfigsReq) GetTourShiftInstanceConfigSids() []int64

+ func (x *DeleteTourShiftInstanceConfigsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourShiftInstanceConfigsReq) Reset()

+ func (x *DeleteTourShiftInstanceConfigsReq) String() string

+ type DeleteTourShiftInstanceConfigsRes struct

+ func (*DeleteTourShiftInstanceConfigsRes) Descriptor() ([]byte, []int)

+ func (*DeleteTourShiftInstanceConfigsRes) ProtoMessage()

+ func (x *DeleteTourShiftInstanceConfigsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourShiftInstanceConfigsRes) Reset()

+ func (x *DeleteTourShiftInstanceConfigsRes) String() string

+ type DeleteTourShiftSegmentConfigsReq struct

+ TourShiftSegmentConfigSids []int64

+ func (*DeleteTourShiftSegmentConfigsReq) Descriptor() ([]byte, []int)

+ func (*DeleteTourShiftSegmentConfigsReq) ProtoMessage()

+ func (x *DeleteTourShiftSegmentConfigsReq) GetTourShiftSegmentConfigSids() []int64

+ func (x *DeleteTourShiftSegmentConfigsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourShiftSegmentConfigsReq) Reset()

+ func (x *DeleteTourShiftSegmentConfigsReq) String() string

+ type DeleteTourShiftSegmentConfigsRes struct

+ func (*DeleteTourShiftSegmentConfigsRes) Descriptor() ([]byte, []int)

+ func (*DeleteTourShiftSegmentConfigsRes) ProtoMessage()

+ func (x *DeleteTourShiftSegmentConfigsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourShiftSegmentConfigsRes) Reset()

+ func (x *DeleteTourShiftSegmentConfigsRes) String() string

+ type DeleteTourWeekPatternsReq struct

+ TourWeekPatternSids []int64

+ func (*DeleteTourWeekPatternsReq) Descriptor() ([]byte, []int)

+ func (*DeleteTourWeekPatternsReq) ProtoMessage()

+ func (x *DeleteTourWeekPatternsReq) GetTourWeekPatternSids() []int64

+ func (x *DeleteTourWeekPatternsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourWeekPatternsReq) Reset()

+ func (x *DeleteTourWeekPatternsReq) String() string

+ type DeleteTourWeekPatternsRes struct

+ func (*DeleteTourWeekPatternsRes) Descriptor() ([]byte, []int)

+ func (*DeleteTourWeekPatternsRes) ProtoMessage()

+ func (x *DeleteTourWeekPatternsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteTourWeekPatternsRes) Reset()

+ func (x *DeleteTourWeekPatternsRes) String() string

+ type GenerateTourWeekPatternsReq struct

+ NumWeeksInTour int32

+ ScheduleScenarioSid int64

+ TargetShiftTemplateSid int64

+ func (*GenerateTourWeekPatternsReq) Descriptor() ([]byte, []int)

+ func (*GenerateTourWeekPatternsReq) ProtoMessage()

+ func (x *GenerateTourWeekPatternsReq) GetNumWeeksInTour() int32

+ func (x *GenerateTourWeekPatternsReq) GetScheduleScenarioSid() int64

+ func (x *GenerateTourWeekPatternsReq) GetTargetShiftTemplateSid() int64

+ func (x *GenerateTourWeekPatternsReq) ProtoReflect() protoreflect.Message

+ func (x *GenerateTourWeekPatternsReq) Reset()

+ func (x *GenerateTourWeekPatternsReq) String() string

+ type GenerateTourWeekPatternsRes struct

+ Diagnostics []*Diagnostic

+ TourWeekPatterns []*TourWeekPattern

+ func (*GenerateTourWeekPatternsRes) Descriptor() ([]byte, []int)

+ func (*GenerateTourWeekPatternsRes) ProtoMessage()

+ func (x *GenerateTourWeekPatternsRes) GetDiagnostics() []*Diagnostic

+ func (x *GenerateTourWeekPatternsRes) GetTourWeekPatterns() []*TourWeekPattern

+ func (x *GenerateTourWeekPatternsRes) ProtoReflect() protoreflect.Message

+ func (x *GenerateTourWeekPatternsRes) Reset()

+ func (x *GenerateTourWeekPatternsRes) String() string

+ type GetTourPatternReq struct

+ ShiftTemplateSid int64

+ func (*GetTourPatternReq) Descriptor() ([]byte, []int)

+ func (*GetTourPatternReq) ProtoMessage()

+ func (x *GetTourPatternReq) GetShiftTemplateSid() int64

+ func (x *GetTourPatternReq) ProtoReflect() protoreflect.Message

+ func (x *GetTourPatternReq) Reset()

+ func (x *GetTourPatternReq) String() string

+ type GetTourPatternRes struct

+ TourPattern *TourPattern

+ func (*GetTourPatternRes) Descriptor() ([]byte, []int)

+ func (*GetTourPatternRes) ProtoMessage()

+ func (x *GetTourPatternRes) GetTourPattern() *TourPattern

+ func (x *GetTourPatternRes) ProtoReflect() protoreflect.Message

+ func (x *GetTourPatternRes) Reset()

+ func (x *GetTourPatternRes) String() string

+ type ListTourAgentCollectionWFMAgentsReq struct

+ TourAgentCollectionSids []int64

+ func (*ListTourAgentCollectionWFMAgentsReq) Descriptor() ([]byte, []int)

+ func (*ListTourAgentCollectionWFMAgentsReq) ProtoMessage()

+ func (x *ListTourAgentCollectionWFMAgentsReq) GetTourAgentCollectionSids() []int64

+ func (x *ListTourAgentCollectionWFMAgentsReq) ProtoReflect() protoreflect.Message

+ func (x *ListTourAgentCollectionWFMAgentsReq) Reset()

+ func (x *ListTourAgentCollectionWFMAgentsReq) String() string

+ type ListTourAgentCollectionWFMAgentsRes struct

+ WfmAgentPairings []*ListTourAgentCollectionWFMAgentsRes_SidMapping

+ func (*ListTourAgentCollectionWFMAgentsRes) Descriptor() ([]byte, []int)

+ func (*ListTourAgentCollectionWFMAgentsRes) ProtoMessage()

+ func (x *ListTourAgentCollectionWFMAgentsRes) GetWfmAgentPairings() []*ListTourAgentCollectionWFMAgentsRes_SidMapping

+ func (x *ListTourAgentCollectionWFMAgentsRes) ProtoReflect() protoreflect.Message

+ func (x *ListTourAgentCollectionWFMAgentsRes) Reset()

+ func (x *ListTourAgentCollectionWFMAgentsRes) String() string

+ type ListTourAgentCollectionWFMAgentsRes_SidMapping struct

+ AgentCollectionSid int64

+ WfmAgentSids []int64

+ func (*ListTourAgentCollectionWFMAgentsRes_SidMapping) Descriptor() ([]byte, []int)

+ func (*ListTourAgentCollectionWFMAgentsRes_SidMapping) ProtoMessage()

+ func (x *ListTourAgentCollectionWFMAgentsRes_SidMapping) GetAgentCollectionSid() int64

+ func (x *ListTourAgentCollectionWFMAgentsRes_SidMapping) GetWfmAgentSids() []int64

+ func (x *ListTourAgentCollectionWFMAgentsRes_SidMapping) ProtoReflect() protoreflect.Message

+ func (x *ListTourAgentCollectionWFMAgentsRes_SidMapping) Reset()

+ func (x *ListTourAgentCollectionWFMAgentsRes_SidMapping) String() string

+ type ListTourAgentCollectionsReq struct

+ TourPatternSid int64

+ func (*ListTourAgentCollectionsReq) Descriptor() ([]byte, []int)

+ func (*ListTourAgentCollectionsReq) ProtoMessage()

+ func (x *ListTourAgentCollectionsReq) GetTourPatternSid() int64

+ func (x *ListTourAgentCollectionsReq) ProtoReflect() protoreflect.Message

+ func (x *ListTourAgentCollectionsReq) Reset()

+ func (x *ListTourAgentCollectionsReq) String() string

+ type ListTourAgentCollectionsRes struct

+ TourAgentCollections []*TourAgentCollection

+ func (*ListTourAgentCollectionsRes) Descriptor() ([]byte, []int)

+ func (*ListTourAgentCollectionsRes) ProtoMessage()

+ func (x *ListTourAgentCollectionsRes) GetTourAgentCollections() []*TourAgentCollection

+ func (x *ListTourAgentCollectionsRes) ProtoReflect() protoreflect.Message

+ func (x *ListTourAgentCollectionsRes) Reset()

+ func (x *ListTourAgentCollectionsRes) String() string

+ type ListTourShiftInstanceConfigsReq struct

+ TourWeekPatternSids []int64

+ func (*ListTourShiftInstanceConfigsReq) Descriptor() ([]byte, []int)

+ func (*ListTourShiftInstanceConfigsReq) ProtoMessage()

+ func (x *ListTourShiftInstanceConfigsReq) GetTourWeekPatternSids() []int64

+ func (x *ListTourShiftInstanceConfigsReq) ProtoReflect() protoreflect.Message

+ func (x *ListTourShiftInstanceConfigsReq) Reset()

+ func (x *ListTourShiftInstanceConfigsReq) String() string

+ type ListTourShiftInstanceConfigsRes struct

+ TourShiftInstanceConfigs []*TourShiftInstanceConfig

+ func (*ListTourShiftInstanceConfigsRes) Descriptor() ([]byte, []int)

+ func (*ListTourShiftInstanceConfigsRes) ProtoMessage()

+ func (x *ListTourShiftInstanceConfigsRes) GetTourShiftInstanceConfigs() []*TourShiftInstanceConfig

+ func (x *ListTourShiftInstanceConfigsRes) ProtoReflect() protoreflect.Message

+ func (x *ListTourShiftInstanceConfigsRes) Reset()

+ func (x *ListTourShiftInstanceConfigsRes) String() string

+ type ListTourShiftSegmentConfigsReq struct

+ TourShiftInstanceConfigSids []int64

+ func (*ListTourShiftSegmentConfigsReq) Descriptor() ([]byte, []int)

+ func (*ListTourShiftSegmentConfigsReq) ProtoMessage()

+ func (x *ListTourShiftSegmentConfigsReq) GetTourShiftInstanceConfigSids() []int64

+ func (x *ListTourShiftSegmentConfigsReq) ProtoReflect() protoreflect.Message

+ func (x *ListTourShiftSegmentConfigsReq) Reset()

+ func (x *ListTourShiftSegmentConfigsReq) String() string

+ type ListTourShiftSegmentConfigsRes struct

+ TourShiftSegmentConfigs []*TourShiftSegmentConfig

+ func (*ListTourShiftSegmentConfigsRes) Descriptor() ([]byte, []int)

+ func (*ListTourShiftSegmentConfigsRes) ProtoMessage()

+ func (x *ListTourShiftSegmentConfigsRes) GetTourShiftSegmentConfigs() []*TourShiftSegmentConfig

+ func (x *ListTourShiftSegmentConfigsRes) ProtoReflect() protoreflect.Message

+ func (x *ListTourShiftSegmentConfigsRes) Reset()

+ func (x *ListTourShiftSegmentConfigsRes) String() string

+ type ListTourWeekPatternsReq struct

+ TourPatternSid int64

+ func (*ListTourWeekPatternsReq) Descriptor() ([]byte, []int)

+ func (*ListTourWeekPatternsReq) ProtoMessage()

+ func (x *ListTourWeekPatternsReq) GetTourPatternSid() int64

+ func (x *ListTourWeekPatternsReq) ProtoReflect() protoreflect.Message

+ func (x *ListTourWeekPatternsReq) Reset()

+ func (x *ListTourWeekPatternsReq) String() string

+ type ListTourWeekPatternsRes struct

+ TourWeekPatterns []*TourWeekPattern

+ func (*ListTourWeekPatternsRes) Descriptor() ([]byte, []int)

+ func (*ListTourWeekPatternsRes) ProtoMessage()

+ func (x *ListTourWeekPatternsRes) GetTourWeekPatterns() []*TourWeekPattern

+ func (x *ListTourWeekPatternsRes) ProtoReflect() protoreflect.Message

+ func (x *ListTourWeekPatternsRes) Reset()

+ func (x *ListTourWeekPatternsRes) String() string

+ type TourAgentCollection struct

+ FirstWeekPatternNumber int32

+ MaxAgentsToSchedule int32

+ MinAgentsToSchedule int32

+ Name string

+ TourAgentCollectionSid int64

+ TourPatternSid int64

+ WfmAgentSids []int64

+ func (*TourAgentCollection) Descriptor() ([]byte, []int)

+ func (*TourAgentCollection) ProtoMessage()

+ func (x *TourAgentCollection) GetFirstWeekPatternNumber() int32

+ func (x *TourAgentCollection) GetMaxAgentsToSchedule() int32

+ func (x *TourAgentCollection) GetMinAgentsToSchedule() int32

+ func (x *TourAgentCollection) GetName() string

+ func (x *TourAgentCollection) GetTourAgentCollectionSid() int64

+ func (x *TourAgentCollection) GetTourPatternSid() int64

+ func (x *TourAgentCollection) GetWfmAgentSids() []int64

+ func (x *TourAgentCollection) ProtoReflect() protoreflect.Message

+ func (x *TourAgentCollection) Reset()

+ func (x *TourAgentCollection) String() string

+ type TourPattern struct

+ MemberTourAgentCollections []*TourAgentCollection

+ MemberTourWeekPatterns []*TourWeekPattern

+ ShiftTemplateSid int64

+ TourPatternSid int64

+ func (*TourPattern) Descriptor() ([]byte, []int)

+ func (*TourPattern) ProtoMessage()

+ func (x *TourPattern) GetMemberTourAgentCollections() []*TourAgentCollection

+ func (x *TourPattern) GetMemberTourWeekPatterns() []*TourWeekPattern

+ func (x *TourPattern) GetShiftTemplateSid() int64

+ func (x *TourPattern) GetTourPatternSid() int64

+ func (x *TourPattern) ProtoReflect() protoreflect.Message

+ func (x *TourPattern) Reset()

+ func (x *TourPattern) String() string

+ type TourShiftInstanceConfig struct

+ MemberTourShiftSegmentConfigs []*TourShiftSegmentConfig

+ StartMinuteInWeek int32

+ TourShiftInstanceConfigSid int64

+ TourWeekPatternSid int64

+ WidthInMinutes int32

+ func (*TourShiftInstanceConfig) Descriptor() ([]byte, []int)

+ func (*TourShiftInstanceConfig) ProtoMessage()

+ func (x *TourShiftInstanceConfig) GetMemberTourShiftSegmentConfigs() []*TourShiftSegmentConfig

+ func (x *TourShiftInstanceConfig) GetStartMinuteInWeek() int32

+ func (x *TourShiftInstanceConfig) GetTourShiftInstanceConfigSid() int64

+ func (x *TourShiftInstanceConfig) GetTourWeekPatternSid() int64

+ func (x *TourShiftInstanceConfig) GetWidthInMinutes() int32

+ func (x *TourShiftInstanceConfig) ProtoReflect() protoreflect.Message

+ func (x *TourShiftInstanceConfig) Reset()

+ func (x *TourShiftInstanceConfig) String() string

+ type TourShiftSegmentConfig struct

+ SchedulingActivitySid int64

+ StartMinuteInShift int32

+ TourShiftInstanceConfigSid int64

+ TourShiftSegmentConfigSid int64

+ WidthInMinutes int32

+ func (*TourShiftSegmentConfig) Descriptor() ([]byte, []int)

+ func (*TourShiftSegmentConfig) ProtoMessage()

+ func (x *TourShiftSegmentConfig) GetSchedulingActivitySid() int64

+ func (x *TourShiftSegmentConfig) GetStartMinuteInShift() int32

+ func (x *TourShiftSegmentConfig) GetTourShiftInstanceConfigSid() int64

+ func (x *TourShiftSegmentConfig) GetTourShiftSegmentConfigSid() int64

+ func (x *TourShiftSegmentConfig) GetWidthInMinutes() int32

+ func (x *TourShiftSegmentConfig) ProtoReflect() protoreflect.Message

+ func (x *TourShiftSegmentConfig) Reset()

+ func (x *TourShiftSegmentConfig) String() string

+ type TourWeekPattern struct

+ MemberTourShiftInstanceConfigs []*TourShiftInstanceConfig

+ TourPatternSid int64

+ TourWeekPatternSid int64

+ WeekPatternNumber int32

+ func (*TourWeekPattern) Descriptor() ([]byte, []int)

+ func (*TourWeekPattern) ProtoMessage()

+ func (x *TourWeekPattern) GetMemberTourShiftInstanceConfigs() []*TourShiftInstanceConfig

+ func (x *TourWeekPattern) GetTourPatternSid() int64

+ func (x *TourWeekPattern) GetTourWeekPatternSid() int64

+ func (x *TourWeekPattern) GetWeekPatternNumber() int32

+ func (x *TourWeekPattern) ProtoReflect() protoreflect.Message

+ func (x *TourWeekPattern) Reset()

+ func (x *TourWeekPattern) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateTourAgentCollection(context.Context, *CreateTourAgentCollectionReq) (*CreateTourAgentCollectionRes, error)

+ func (UnimplementedWFMServer) CreateTourAgentCollectionWFMAgents(context.Context, *CreateTourAgentCollectionWFMAgentsReq) (*CreateTourAgentCollectionWFMAgentsRes, error)

+ func (UnimplementedWFMServer) CreateTourPattern(context.Context, *CreateTourPatternReq) (*CreateTourPatternRes, error)

+ func (UnimplementedWFMServer) CreateTourShiftInstanceConfig(context.Context, *CreateTourShiftInstanceConfigReq) (*CreateTourShiftInstanceConfigRes, error)

+ func (UnimplementedWFMServer) CreateTourShiftSegmentConfig(context.Context, *CreateTourShiftSegmentConfigReq) (*CreateTourShiftSegmentConfigRes, error)

+ func (UnimplementedWFMServer) CreateTourWeekPattern(context.Context, *CreateTourWeekPatternReq) (*CreateTourWeekPatternRes, error)

+ func (UnimplementedWFMServer) DeleteTourAgentCollectionWFMAgents(context.Context, *DeleteTourAgentCollectionWFMAgentsReq) (*DeleteTourAgentCollectionWFMAgentsRes, error)

+ func (UnimplementedWFMServer) DeleteTourAgentCollections(context.Context, *DeleteTourAgentCollectionsReq) (*DeleteTourAgentCollectionsRes, error)

+ func (UnimplementedWFMServer) DeleteTourPattern(context.Context, *DeleteTourPatternReq) (*DeleteTourPatternRes, error)

+ func (UnimplementedWFMServer) DeleteTourShiftInstanceConfigs(context.Context, *DeleteTourShiftInstanceConfigsReq) (*DeleteTourShiftInstanceConfigsRes, error)

+ func (UnimplementedWFMServer) DeleteTourShiftSegmentConfigs(context.Context, *DeleteTourShiftSegmentConfigsReq) (*DeleteTourShiftSegmentConfigsRes, error)

+ func (UnimplementedWFMServer) DeleteTourWeekPatterns(context.Context, *DeleteTourWeekPatternsReq) (*DeleteTourWeekPatternsRes, error)

+ func (UnimplementedWFMServer) GenerateTourWeekPatterns(context.Context, *GenerateTourWeekPatternsReq) (*GenerateTourWeekPatternsRes, error)

+ func (UnimplementedWFMServer) GetTourPattern(context.Context, *GetTourPatternReq) (*GetTourPatternRes, error)

+ func (UnimplementedWFMServer) ListTourAgentCollectionWFMAgents(context.Context, *ListTourAgentCollectionWFMAgentsReq) (*ListTourAgentCollectionWFMAgentsRes, error)

+ func (UnimplementedWFMServer) ListTourAgentCollections(context.Context, *ListTourAgentCollectionsReq) (*ListTourAgentCollectionsRes, error)

+ func (UnimplementedWFMServer) ListTourShiftInstanceConfigs(context.Context, *ListTourShiftInstanceConfigsReq) (*ListTourShiftInstanceConfigsRes, error)

+ func (UnimplementedWFMServer) ListTourShiftSegmentConfigs(context.Context, *ListTourShiftSegmentConfigsReq) (*ListTourShiftSegmentConfigsRes, error)

+ func (UnimplementedWFMServer) ListTourWeekPatterns(context.Context, *ListTourWeekPatternsReq) (*ListTourWeekPatternsRes, error)

+ func (UnimplementedWFMServer) UpdateTourAgentCollection(context.Context, *UpdateTourAgentCollectionReq) (*UpdateTourAgentCollectionRes, error)

+ func (UnimplementedWFMServer) UpdateTourShiftInstanceConfig(context.Context, *UpdateTourShiftInstanceConfigReq) (*UpdateTourShiftInstanceConfigRes, error)

+ func (UnimplementedWFMServer) UpdateTourShiftSegmentConfig(context.Context, *UpdateTourShiftSegmentConfigReq) (*UpdateTourShiftSegmentConfigRes, error)

+ func (UnimplementedWFMServer) UpsertTourPatternWithMembers(context.Context, *UpsertTourPatternWithMembersReq) (*UpsertTourPatternWithMembersRes, error)

type UpdateSkillProfileAveragesUsingHistoricalDataReq

+ SkillProfileGroupSids []int64

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataReq) GetSkillProfileGroupSids() []int64

+ type UpdateTourAgentCollectionReq struct

+ TourAgentCollection *TourAgentCollection

+ func (*UpdateTourAgentCollectionReq) Descriptor() ([]byte, []int)

+ func (*UpdateTourAgentCollectionReq) ProtoMessage()

+ func (x *UpdateTourAgentCollectionReq) GetTourAgentCollection() *TourAgentCollection

+ func (x *UpdateTourAgentCollectionReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateTourAgentCollectionReq) Reset()

+ func (x *UpdateTourAgentCollectionReq) String() string

+ type UpdateTourAgentCollectionRes struct

+ func (*UpdateTourAgentCollectionRes) Descriptor() ([]byte, []int)

+ func (*UpdateTourAgentCollectionRes) ProtoMessage()

+ func (x *UpdateTourAgentCollectionRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateTourAgentCollectionRes) Reset()

+ func (x *UpdateTourAgentCollectionRes) String() string

+ type UpdateTourShiftInstanceConfigReq struct

+ TourShiftInstanceConfig *TourShiftInstanceConfig

+ func (*UpdateTourShiftInstanceConfigReq) Descriptor() ([]byte, []int)

+ func (*UpdateTourShiftInstanceConfigReq) ProtoMessage()

+ func (x *UpdateTourShiftInstanceConfigReq) GetTourShiftInstanceConfig() *TourShiftInstanceConfig

+ func (x *UpdateTourShiftInstanceConfigReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateTourShiftInstanceConfigReq) Reset()

+ func (x *UpdateTourShiftInstanceConfigReq) String() string

+ type UpdateTourShiftInstanceConfigRes struct

+ func (*UpdateTourShiftInstanceConfigRes) Descriptor() ([]byte, []int)

+ func (*UpdateTourShiftInstanceConfigRes) ProtoMessage()

+ func (x *UpdateTourShiftInstanceConfigRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateTourShiftInstanceConfigRes) Reset()

+ func (x *UpdateTourShiftInstanceConfigRes) String() string

+ type UpdateTourShiftSegmentConfigReq struct

+ TourShiftSegmentConfig *TourShiftSegmentConfig

+ func (*UpdateTourShiftSegmentConfigReq) Descriptor() ([]byte, []int)

+ func (*UpdateTourShiftSegmentConfigReq) ProtoMessage()

+ func (x *UpdateTourShiftSegmentConfigReq) GetTourShiftSegmentConfig() *TourShiftSegmentConfig

+ func (x *UpdateTourShiftSegmentConfigReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateTourShiftSegmentConfigReq) Reset()

+ func (x *UpdateTourShiftSegmentConfigReq) String() string

+ type UpdateTourShiftSegmentConfigRes struct

+ func (*UpdateTourShiftSegmentConfigRes) Descriptor() ([]byte, []int)

+ func (*UpdateTourShiftSegmentConfigRes) ProtoMessage()

+ func (x *UpdateTourShiftSegmentConfigRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateTourShiftSegmentConfigRes) Reset()

+ func (x *UpdateTourShiftSegmentConfigRes) String() string

+ type UpsertTourPatternWithMembersReq struct

+ TourPattern *TourPattern

+ func (*UpsertTourPatternWithMembersReq) Descriptor() ([]byte, []int)

+ func (*UpsertTourPatternWithMembersReq) ProtoMessage()

+ func (x *UpsertTourPatternWithMembersReq) GetTourPattern() *TourPattern

+ func (x *UpsertTourPatternWithMembersReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertTourPatternWithMembersReq) Reset()

+ func (x *UpsertTourPatternWithMembersReq) String() string

+ type UpsertTourPatternWithMembersRes struct

+ TourPattern *TourPattern

+ func (*UpsertTourPatternWithMembersRes) Descriptor() ([]byte, []int)

+ func (*UpsertTourPatternWithMembersRes) ProtoMessage()

+ func (x *UpsertTourPatternWithMembersRes) GetTourPattern() *TourPattern

+ func (x *UpsertTourPatternWithMembersRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertTourPatternWithMembersRes) Reset()

+ func (x *UpsertTourPatternWithMembersRes) String() string

type WFMClient

+ CreateTourAgentCollection func(ctx context.Context, in *CreateTourAgentCollectionReq, opts ...grpc.CallOption) (*CreateTourAgentCollectionRes, error)

+ CreateTourAgentCollectionWFMAgents func(ctx context.Context, in *CreateTourAgentCollectionWFMAgentsReq, ...) (*CreateTourAgentCollectionWFMAgentsRes, error)

+ CreateTourPattern func(ctx context.Context, in *CreateTourPatternReq, opts ...grpc.CallOption) (*CreateTourPatternRes, error)

+ CreateTourShiftInstanceConfig func(ctx context.Context, in *CreateTourShiftInstanceConfigReq, ...) (*CreateTourShiftInstanceConfigRes, error)

+ CreateTourShiftSegmentConfig func(ctx context.Context, in *CreateTourShiftSegmentConfigReq, ...) (*CreateTourShiftSegmentConfigRes, error)

+ CreateTourWeekPattern func(ctx context.Context, in *CreateTourWeekPatternReq, opts ...grpc.CallOption) (*CreateTourWeekPatternRes, error)

+ DeleteTourAgentCollectionWFMAgents func(ctx context.Context, in *DeleteTourAgentCollectionWFMAgentsReq, ...) (*DeleteTourAgentCollectionWFMAgentsRes, error)

+ DeleteTourAgentCollections func(ctx context.Context, in *DeleteTourAgentCollectionsReq, ...) (*DeleteTourAgentCollectionsRes, error)

+ DeleteTourPattern func(ctx context.Context, in *DeleteTourPatternReq, opts ...grpc.CallOption) (*DeleteTourPatternRes, error)

+ DeleteTourShiftInstanceConfigs func(ctx context.Context, in *DeleteTourShiftInstanceConfigsReq, ...) (*DeleteTourShiftInstanceConfigsRes, error)

+ DeleteTourShiftSegmentConfigs func(ctx context.Context, in *DeleteTourShiftSegmentConfigsReq, ...) (*DeleteTourShiftSegmentConfigsRes, error)

+ DeleteTourWeekPatterns func(ctx context.Context, in *DeleteTourWeekPatternsReq, opts ...grpc.CallOption) (*DeleteTourWeekPatternsRes, error)

+ GenerateTourWeekPatterns func(ctx context.Context, in *GenerateTourWeekPatternsReq, opts ...grpc.CallOption) (*GenerateTourWeekPatternsRes, error)

+ GetTourPattern func(ctx context.Context, in *GetTourPatternReq, opts ...grpc.CallOption) (*GetTourPatternRes, error)

+ ListTourAgentCollectionWFMAgents func(ctx context.Context, in *ListTourAgentCollectionWFMAgentsReq, ...) (*ListTourAgentCollectionWFMAgentsRes, error)

+ ListTourAgentCollections func(ctx context.Context, in *ListTourAgentCollectionsReq, opts ...grpc.CallOption) (*ListTourAgentCollectionsRes, error)

+ ListTourShiftInstanceConfigs func(ctx context.Context, in *ListTourShiftInstanceConfigsReq, ...) (*ListTourShiftInstanceConfigsRes, error)

+ ListTourShiftSegmentConfigs func(ctx context.Context, in *ListTourShiftSegmentConfigsReq, ...) (*ListTourShiftSegmentConfigsRes, error)

+ ListTourWeekPatterns func(ctx context.Context, in *ListTourWeekPatternsReq, opts ...grpc.CallOption) (*ListTourWeekPatternsRes, error)

+ UpdateTourAgentCollection func(ctx context.Context, in *UpdateTourAgentCollectionReq, opts ...grpc.CallOption) (*UpdateTourAgentCollectionRes, error)

+ UpdateTourShiftInstanceConfig func(ctx context.Context, in *UpdateTourShiftInstanceConfigReq, ...) (*UpdateTourShiftInstanceConfigRes, error)

+ UpdateTourShiftSegmentConfig func(ctx context.Context, in *UpdateTourShiftSegmentConfigReq, ...) (*UpdateTourShiftSegmentConfigRes, error)

+ UpsertTourPatternWithMembers func(ctx context.Context, in *UpsertTourPatternWithMembersReq, ...) (*UpsertTourPatternWithMembersRes, error)

type WFMServer

+ CreateTourAgentCollection func(context.Context, *CreateTourAgentCollectionReq) (*CreateTourAgentCollectionRes, error)

+ CreateTourAgentCollectionWFMAgents func(context.Context, *CreateTourAgentCollectionWFMAgentsReq) (*CreateTourAgentCollectionWFMAgentsRes, error)

+ CreateTourPattern func(context.Context, *CreateTourPatternReq) (*CreateTourPatternRes, error)

+ CreateTourShiftInstanceConfig func(context.Context, *CreateTourShiftInstanceConfigReq) (*CreateTourShiftInstanceConfigRes, error)

+ CreateTourShiftSegmentConfig func(context.Context, *CreateTourShiftSegmentConfigReq) (*CreateTourShiftSegmentConfigRes, error)

+ CreateTourWeekPattern func(context.Context, *CreateTourWeekPatternReq) (*CreateTourWeekPatternRes, error)

+ DeleteTourAgentCollectionWFMAgents func(context.Context, *DeleteTourAgentCollectionWFMAgentsReq) (*DeleteTourAgentCollectionWFMAgentsRes, error)

+ DeleteTourAgentCollections func(context.Context, *DeleteTourAgentCollectionsReq) (*DeleteTourAgentCollectionsRes, error)

+ DeleteTourPattern func(context.Context, *DeleteTourPatternReq) (*DeleteTourPatternRes, error)

+ DeleteTourShiftInstanceConfigs func(context.Context, *DeleteTourShiftInstanceConfigsReq) (*DeleteTourShiftInstanceConfigsRes, error)

+ DeleteTourShiftSegmentConfigs func(context.Context, *DeleteTourShiftSegmentConfigsReq) (*DeleteTourShiftSegmentConfigsRes, error)

+ DeleteTourWeekPatterns func(context.Context, *DeleteTourWeekPatternsReq) (*DeleteTourWeekPatternsRes, error)

+ GenerateTourWeekPatterns func(context.Context, *GenerateTourWeekPatternsReq) (*GenerateTourWeekPatternsRes, error)

+ GetTourPattern func(context.Context, *GetTourPatternReq) (*GetTourPatternRes, error)

+ ListTourAgentCollectionWFMAgents func(context.Context, *ListTourAgentCollectionWFMAgentsReq) (*ListTourAgentCollectionWFMAgentsRes, error)

+ ListTourAgentCollections func(context.Context, *ListTourAgentCollectionsReq) (*ListTourAgentCollectionsRes, error)

+ ListTourShiftInstanceConfigs func(context.Context, *ListTourShiftInstanceConfigsReq) (*ListTourShiftInstanceConfigsRes, error)

+ ListTourShiftSegmentConfigs func(context.Context, *ListTourShiftSegmentConfigsReq) (*ListTourShiftSegmentConfigsRes, error)

+ ListTourWeekPatterns func(context.Context, *ListTourWeekPatternsReq) (*ListTourWeekPatternsRes, error)

+ UpdateTourAgentCollection func(context.Context, *UpdateTourAgentCollectionReq) (*UpdateTourAgentCollectionRes, error)

+ UpdateTourShiftInstanceConfig func(context.Context, *UpdateTourShiftInstanceConfigReq) (*UpdateTourShiftInstanceConfigRes, error)

+ UpdateTourShiftSegmentConfig func(context.Context, *UpdateTourShiftSegmentConfigReq) (*UpdateTourShiftSegmentConfigRes, error)

+ UpsertTourPatternWithMembers func(context.Context, *UpsertTourPatternWithMembersReq) (*UpsertTourPatternWithMembersRes, error)

Sep 25, 2023

Changes in this version

+ const WFM_CreateSkillProfileGroup_FullMethodName

+ const WFM_GetDefaultSchedulingTarget_FullMethodName

+ const WFM_ListSkillProfileGroups_FullMethodName

+ const WFM_SetDefaultSchedulingTarget_FullMethodName

+ const WFM_UpdateSkillProfileGroupAssociations_FullMethodName

+ const WFM_UpdateSkillProfileGroup_FullMethodName

+ type CreateSkillProfileGroupReq struct

+ SkillProfileGroup *SkillProfileGroup

+ func (*CreateSkillProfileGroupReq) Descriptor() ([]byte, []int)

+ func (*CreateSkillProfileGroupReq) ProtoMessage()

+ func (x *CreateSkillProfileGroupReq) GetSkillProfileGroup() *SkillProfileGroup

+ func (x *CreateSkillProfileGroupReq) ProtoReflect() protoreflect.Message

+ func (x *CreateSkillProfileGroupReq) Reset()

+ func (x *CreateSkillProfileGroupReq) String() string

+ type CreateSkillProfileGroupRes struct

+ SkillProfileGroupSid int64

+ func (*CreateSkillProfileGroupRes) Descriptor() ([]byte, []int)

+ func (*CreateSkillProfileGroupRes) ProtoMessage()

+ func (x *CreateSkillProfileGroupRes) GetSkillProfileGroupSid() int64

+ func (x *CreateSkillProfileGroupRes) ProtoReflect() protoreflect.Message

+ func (x *CreateSkillProfileGroupRes) Reset()

+ func (x *CreateSkillProfileGroupRes) String() string

+ type GetDefaultSchedulingTargetReq struct

+ func (*GetDefaultSchedulingTargetReq) Descriptor() ([]byte, []int)

+ func (*GetDefaultSchedulingTargetReq) ProtoMessage()

+ func (x *GetDefaultSchedulingTargetReq) ProtoReflect() protoreflect.Message

+ func (x *GetDefaultSchedulingTargetReq) Reset()

+ func (x *GetDefaultSchedulingTargetReq) String() string

+ type GetDefaultSchedulingTargetRes struct

+ SchedulingTarget *SchedulingTarget

+ func (*GetDefaultSchedulingTargetRes) Descriptor() ([]byte, []int)

+ func (*GetDefaultSchedulingTargetRes) ProtoMessage()

+ func (x *GetDefaultSchedulingTargetRes) GetSchedulingTarget() *SchedulingTarget

+ func (x *GetDefaultSchedulingTargetRes) ProtoReflect() protoreflect.Message

+ func (x *GetDefaultSchedulingTargetRes) Reset()

+ func (x *GetDefaultSchedulingTargetRes) String() string

+ type ListSkillProfileGroupsReq struct

+ SkillProfileGroupSids []int64

+ func (*ListSkillProfileGroupsReq) Descriptor() ([]byte, []int)

+ func (*ListSkillProfileGroupsReq) ProtoMessage()

+ func (x *ListSkillProfileGroupsReq) GetSkillProfileGroupSids() []int64

+ func (x *ListSkillProfileGroupsReq) ProtoReflect() protoreflect.Message

+ func (x *ListSkillProfileGroupsReq) Reset()

+ func (x *ListSkillProfileGroupsReq) String() string

+ type ListSkillProfileGroupsRes struct

+ SkillProfileGroups []*SkillProfileGroup

+ func (*ListSkillProfileGroupsRes) Descriptor() ([]byte, []int)

+ func (*ListSkillProfileGroupsRes) ProtoMessage()

+ func (x *ListSkillProfileGroupsRes) GetSkillProfileGroups() []*SkillProfileGroup

+ func (x *ListSkillProfileGroupsRes) ProtoReflect() protoreflect.Message

+ func (x *ListSkillProfileGroupsRes) Reset()

+ func (x *ListSkillProfileGroupsRes) String() string

+ type SetDefaultSchedulingTargetReq struct

+ SchedulingTarget *SchedulingTarget

+ func (*SetDefaultSchedulingTargetReq) Descriptor() ([]byte, []int)

+ func (*SetDefaultSchedulingTargetReq) ProtoMessage()

+ func (x *SetDefaultSchedulingTargetReq) GetSchedulingTarget() *SchedulingTarget

+ func (x *SetDefaultSchedulingTargetReq) ProtoReflect() protoreflect.Message

+ func (x *SetDefaultSchedulingTargetReq) Reset()

+ func (x *SetDefaultSchedulingTargetReq) String() string

+ type SetDefaultSchedulingTargetRes struct

+ func (*SetDefaultSchedulingTargetRes) Descriptor() ([]byte, []int)

+ func (*SetDefaultSchedulingTargetRes) ProtoMessage()

+ func (x *SetDefaultSchedulingTargetRes) ProtoReflect() protoreflect.Message

+ func (x *SetDefaultSchedulingTargetRes) Reset()

+ func (x *SetDefaultSchedulingTargetRes) String() string

+ type SkillProfileGroup struct

+ AreAveragesManual bool

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ CreateTime *timestamppb.Timestamp

+ Description string

+ Name string

+ SkillProfileGroupSid int64

+ SkillProfileSids []int64

+ func (*SkillProfileGroup) Descriptor() ([]byte, []int)

+ func (*SkillProfileGroup) ProtoMessage()

+ func (x *SkillProfileGroup) GetAreAveragesManual() bool

+ func (x *SkillProfileGroup) GetAverageAfterCallWorkInSeconds() float32

+ func (x *SkillProfileGroup) GetAverageHandleTimeInSeconds() float32

+ func (x *SkillProfileGroup) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *SkillProfileGroup) GetAverageTimeToAbortInSeconds() float32

+ func (x *SkillProfileGroup) GetCreateTime() *timestamppb.Timestamp

+ func (x *SkillProfileGroup) GetDescription() string

+ func (x *SkillProfileGroup) GetName() string

+ func (x *SkillProfileGroup) GetSkillProfileGroupSid() int64

+ func (x *SkillProfileGroup) GetSkillProfileSids() []int64

+ func (x *SkillProfileGroup) ProtoReflect() protoreflect.Message

+ func (x *SkillProfileGroup) Reset()

+ func (x *SkillProfileGroup) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateSkillProfileGroup(context.Context, *CreateSkillProfileGroupReq) (*CreateSkillProfileGroupRes, error)

+ func (UnimplementedWFMServer) GetDefaultSchedulingTarget(context.Context, *GetDefaultSchedulingTargetReq) (*GetDefaultSchedulingTargetRes, error)

+ func (UnimplementedWFMServer) ListSkillProfileGroups(context.Context, *ListSkillProfileGroupsReq) (*ListSkillProfileGroupsRes, error)

+ func (UnimplementedWFMServer) SetDefaultSchedulingTarget(context.Context, *SetDefaultSchedulingTargetReq) (*SetDefaultSchedulingTargetRes, error)

+ func (UnimplementedWFMServer) UpdateSkillProfileGroup(context.Context, *UpdateSkillProfileGroupReq) (*UpdateSkillProfileGroupRes, error)

+ func (UnimplementedWFMServer) UpdateSkillProfileGroupAssociations(context.Context, *UpdateSkillProfileGroupAssociationsReq) (*UpdateSkillProfileGroupAssociationsRes, error)

+ type UpdateSkillProfileGroupAssociationsReq struct

+ SkillProfileGroupSid int64

+ SkillProfileSidsToAssociate []int64

+ SkillProfileSidsToDisassociate []int64

+ func (*UpdateSkillProfileGroupAssociationsReq) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileGroupAssociationsReq) ProtoMessage()

+ func (x *UpdateSkillProfileGroupAssociationsReq) GetSkillProfileGroupSid() int64

+ func (x *UpdateSkillProfileGroupAssociationsReq) GetSkillProfileSidsToAssociate() []int64

+ func (x *UpdateSkillProfileGroupAssociationsReq) GetSkillProfileSidsToDisassociate() []int64

+ func (x *UpdateSkillProfileGroupAssociationsReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileGroupAssociationsReq) Reset()

+ func (x *UpdateSkillProfileGroupAssociationsReq) String() string

+ type UpdateSkillProfileGroupAssociationsRes struct

+ func (*UpdateSkillProfileGroupAssociationsRes) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileGroupAssociationsRes) ProtoMessage()

+ func (x *UpdateSkillProfileGroupAssociationsRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileGroupAssociationsRes) Reset()

+ func (x *UpdateSkillProfileGroupAssociationsRes) String() string

+ type UpdateSkillProfileGroupReq struct

+ SkillProfileGroup *SkillProfileGroup

+ func (*UpdateSkillProfileGroupReq) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileGroupReq) ProtoMessage()

+ func (x *UpdateSkillProfileGroupReq) GetSkillProfileGroup() *SkillProfileGroup

+ func (x *UpdateSkillProfileGroupReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileGroupReq) Reset()

+ func (x *UpdateSkillProfileGroupReq) String() string

+ type UpdateSkillProfileGroupRes struct

+ func (*UpdateSkillProfileGroupRes) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileGroupRes) ProtoMessage()

+ func (x *UpdateSkillProfileGroupRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileGroupRes) Reset()

+ func (x *UpdateSkillProfileGroupRes) String() string

type WFMClient

+ CreateSkillProfileGroup func(ctx context.Context, in *CreateSkillProfileGroupReq, opts ...grpc.CallOption) (*CreateSkillProfileGroupRes, error)

+ GetDefaultSchedulingTarget func(ctx context.Context, in *GetDefaultSchedulingTargetReq, ...) (*GetDefaultSchedulingTargetRes, error)

+ ListSkillProfileGroups func(ctx context.Context, in *ListSkillProfileGroupsReq, opts ...grpc.CallOption) (*ListSkillProfileGroupsRes, error)

+ SetDefaultSchedulingTarget func(ctx context.Context, in *SetDefaultSchedulingTargetReq, ...) (*SetDefaultSchedulingTargetRes, error)

+ UpdateSkillProfileGroup func(ctx context.Context, in *UpdateSkillProfileGroupReq, opts ...grpc.CallOption) (*UpdateSkillProfileGroupRes, error)

+ UpdateSkillProfileGroupAssociations func(ctx context.Context, in *UpdateSkillProfileGroupAssociationsReq, ...) (*UpdateSkillProfileGroupAssociationsRes, error)

type WFMServer

+ CreateSkillProfileGroup func(context.Context, *CreateSkillProfileGroupReq) (*CreateSkillProfileGroupRes, error)

+ GetDefaultSchedulingTarget func(context.Context, *GetDefaultSchedulingTargetReq) (*GetDefaultSchedulingTargetRes, error)

+ ListSkillProfileGroups func(context.Context, *ListSkillProfileGroupsReq) (*ListSkillProfileGroupsRes, error)

+ SetDefaultSchedulingTarget func(context.Context, *SetDefaultSchedulingTargetReq) (*SetDefaultSchedulingTargetRes, error)

+ UpdateSkillProfileGroup func(context.Context, *UpdateSkillProfileGroupReq) (*UpdateSkillProfileGroupRes, error)

+ UpdateSkillProfileGroupAssociations func(context.Context, *UpdateSkillProfileGroupAssociationsReq) (*UpdateSkillProfileGroupAssociationsRes, error)

Sep 19, 2023

Changes in this version

+ const WFM_ListForecastIntervals_FullMethodName

type DeleteForecastIntervalsReq

+ func (x *DeleteForecastIntervalsReq) GetSkillProfileCategory() *commons.SkillProfileCategory

+ type DeleteForecastIntervalsReq_SkillProfileCategory struct

+ SkillProfileCategory *commons.SkillProfileCategory

+ type ListForecastIntervalsReq struct

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (*ListForecastIntervalsReq) Descriptor() ([]byte, []int)

+ func (*ListForecastIntervalsReq) ProtoMessage()

+ func (x *ListForecastIntervalsReq) GetSkillProfileCategory() *commons.SkillProfileCategory

+ func (x *ListForecastIntervalsReq) ProtoReflect() protoreflect.Message

+ func (x *ListForecastIntervalsReq) Reset()

+ func (x *ListForecastIntervalsReq) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListForecastIntervals(*ListForecastIntervalsReq, WFM_ListForecastIntervalsServer) error

type WFMClient

+ ListForecastIntervals func(ctx context.Context, in *ListForecastIntervalsReq, opts ...grpc.CallOption) (WFM_ListForecastIntervalsClient, error)

type WFMServer

+ ListForecastIntervals func(*ListForecastIntervalsReq, WFM_ListForecastIntervalsServer) error

+ type WFM_ListForecastIntervalsClient interface

+ Recv func() (*CallDataByInterval, error)

+ type WFM_ListForecastIntervalsServer interface

+ Send func(*CallDataByInterval) error

Sep 12, 2023

Changes in this version

+ const WFM_BuildCallProfileTemplate_FullMethodName

+ const WFM_ListProgramNodesBySid_FullMethodName

+ const WFM_ListWFMAgentSids_FullMethodName

+ type BuildCallProfileTemplateReq struct

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (*BuildCallProfileTemplateReq) Descriptor() ([]byte, []int)

+ func (*BuildCallProfileTemplateReq) ProtoMessage()

+ func (x *BuildCallProfileTemplateReq) GetSkillProfileCategory() *commons.SkillProfileCategory

+ func (x *BuildCallProfileTemplateReq) ProtoReflect() protoreflect.Message

+ func (x *BuildCallProfileTemplateReq) Reset()

+ func (x *BuildCallProfileTemplateReq) String() string

+ type BuildCallProfileTemplateRes struct

+ CallProfileTemplate *CallProfileTemplate

+ func (*BuildCallProfileTemplateRes) Descriptor() ([]byte, []int)

+ func (*BuildCallProfileTemplateRes) ProtoMessage()

+ func (x *BuildCallProfileTemplateRes) GetCallProfileTemplate() *CallProfileTemplate

+ func (x *BuildCallProfileTemplateRes) ProtoReflect() protoreflect.Message

+ func (x *BuildCallProfileTemplateRes) Reset()

+ func (x *BuildCallProfileTemplateRes) String() string

type BuildProfileForecastByIntervalReq

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *BuildProfileForecastByIntervalReq) GetSkillProfileCategory() *commons.SkillProfileCategory

type BuildProfileForecastByIntervalWithStatsReq

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *BuildProfileForecastByIntervalWithStatsReq) GetSkillProfileCategory() *commons.SkillProfileCategory

type CallDataByInterval

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *CallDataByInterval) GetSkillProfileCategory() *commons.SkillProfileCategory

type HistoricalDataInterval

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *HistoricalDataInterval) GetSkillProfileCategory() *commons.SkillProfileCategory

type ListAllWFMAgentsReq

+ AgentGroupScheduleScenarioSid int64

+ func (x *ListAllWFMAgentsReq) GetAgentGroupScheduleScenarioSid() int64

type ListHistoricalDataReq

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *ListHistoricalDataReq) GetSkillProfileCategory() *commons.SkillProfileCategory

+ type ListProgramNodesBySidReq struct

+ ProgramNodeSids []int64

+ func (*ListProgramNodesBySidReq) Descriptor() ([]byte, []int)

+ func (*ListProgramNodesBySidReq) ProtoMessage()

+ func (x *ListProgramNodesBySidReq) GetProgramNodeSids() []int64

+ func (x *ListProgramNodesBySidReq) ProtoReflect() protoreflect.Message

+ func (x *ListProgramNodesBySidReq) Reset()

+ func (x *ListProgramNodesBySidReq) String() string

+ type ListProgramNodesBySidRes struct

+ ProgramNodes []*ProgramNode

+ func (*ListProgramNodesBySidRes) Descriptor() ([]byte, []int)

+ func (*ListProgramNodesBySidRes) ProtoMessage()

+ func (x *ListProgramNodesBySidRes) GetProgramNodes() []*ProgramNode

+ func (x *ListProgramNodesBySidRes) ProtoReflect() protoreflect.Message

+ func (x *ListProgramNodesBySidRes) Reset()

+ func (x *ListProgramNodesBySidRes) String() string

+ type ListWFMAgentSidsReq struct

+ TcnAgentSids []int64

+ func (*ListWFMAgentSidsReq) Descriptor() ([]byte, []int)

+ func (*ListWFMAgentSidsReq) ProtoMessage()

+ func (x *ListWFMAgentSidsReq) GetTcnAgentSids() []int64

+ func (x *ListWFMAgentSidsReq) ProtoReflect() protoreflect.Message

+ func (x *ListWFMAgentSidsReq) Reset()

+ func (x *ListWFMAgentSidsReq) String() string

+ type ListWFMAgentSidsRes struct

+ Sids map[int64]int64

+ func (*ListWFMAgentSidsRes) Descriptor() ([]byte, []int)

+ func (*ListWFMAgentSidsRes) ProtoMessage()

+ func (x *ListWFMAgentSidsRes) GetSids() map[int64]int64

+ func (x *ListWFMAgentSidsRes) ProtoReflect() protoreflect.Message

+ func (x *ListWFMAgentSidsRes) Reset()

+ func (x *ListWFMAgentSidsRes) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) BuildCallProfileTemplate(context.Context, *BuildCallProfileTemplateReq) (*BuildCallProfileTemplateRes, error)

+ func (UnimplementedWFMServer) ListProgramNodesBySid(context.Context, *ListProgramNodesBySidReq) (*ListProgramNodesBySidRes, error)

+ func (UnimplementedWFMServer) ListWFMAgentSids(context.Context, *ListWFMAgentSidsReq) (*ListWFMAgentSidsRes, error)

type UpsertProfileForecastReq

+ SkillProfileCategory *commons.SkillProfileCategory

+ func (x *UpsertProfileForecastReq) GetSkillProfileCategory() *commons.SkillProfileCategory

type WFMClient

+ BuildCallProfileTemplate func(ctx context.Context, in *BuildCallProfileTemplateReq, opts ...grpc.CallOption) (*BuildCallProfileTemplateRes, error)

+ ListProgramNodesBySid func(ctx context.Context, in *ListProgramNodesBySidReq, opts ...grpc.CallOption) (*ListProgramNodesBySidRes, error)

+ ListWFMAgentSids func(ctx context.Context, in *ListWFMAgentSidsReq, opts ...grpc.CallOption) (*ListWFMAgentSidsRes, error)

type WFMServer

+ BuildCallProfileTemplate func(context.Context, *BuildCallProfileTemplateReq) (*BuildCallProfileTemplateRes, error)

+ ListProgramNodesBySid func(context.Context, *ListProgramNodesBySidReq) (*ListProgramNodesBySidRes, error)

+ ListWFMAgentSids func(context.Context, *ListWFMAgentSidsReq) (*ListWFMAgentSidsRes, error)

Aug 28, 2023

Changes in this version

+ const WFM_ClearSchedule_FullMethodName

+ const WFM_ListNonSkillActivities_FullMethodName

+ const WFM_ListShiftInstancesBySid_FullMethodName

+ type ClearScheduleReq struct

+ DatetimeRange *commons.DatetimeRange

+ DeleteLocked bool

+ InvertDatetimeRange bool

+ NodeSelector *ParentEntity

+ ScheduleSelector *commons.ScheduleSelector

+ StartDatetimesOnly bool

+ func (*ClearScheduleReq) Descriptor() ([]byte, []int)

+ func (*ClearScheduleReq) ProtoMessage()

+ func (x *ClearScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ClearScheduleReq) GetDeleteLocked() bool

+ func (x *ClearScheduleReq) GetInvertDatetimeRange() bool

+ func (x *ClearScheduleReq) GetNodeSelector() *ParentEntity

+ func (x *ClearScheduleReq) GetScheduleSelector() *commons.ScheduleSelector

+ func (x *ClearScheduleReq) GetStartDatetimesOnly() bool

+ func (x *ClearScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *ClearScheduleReq) Reset()

+ func (x *ClearScheduleReq) String() string

+ type ClearScheduleRes struct

+ Diagnostics []*Diagnostic

+ func (*ClearScheduleRes) Descriptor() ([]byte, []int)

+ func (*ClearScheduleRes) ProtoMessage()

+ func (x *ClearScheduleRes) GetDiagnostics() []*Diagnostic

+ func (x *ClearScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *ClearScheduleRes) Reset()

+ func (x *ClearScheduleRes) String() string

+ type ListNonSkillActivitiesReq struct

+ func (*ListNonSkillActivitiesReq) Descriptor() ([]byte, []int)

+ func (*ListNonSkillActivitiesReq) ProtoMessage()

+ func (x *ListNonSkillActivitiesReq) ProtoReflect() protoreflect.Message

+ func (x *ListNonSkillActivitiesReq) Reset()

+ func (x *ListNonSkillActivitiesReq) String() string

+ type ListNonSkillActivitiesRes struct

+ NonSkillActivities []*NonSkillActivity

+ func (*ListNonSkillActivitiesRes) Descriptor() ([]byte, []int)

+ func (*ListNonSkillActivitiesRes) ProtoMessage()

+ func (x *ListNonSkillActivitiesRes) GetNonSkillActivities() []*NonSkillActivity

+ func (x *ListNonSkillActivitiesRes) ProtoReflect() protoreflect.Message

+ func (x *ListNonSkillActivitiesRes) Reset()

+ func (x *ListNonSkillActivitiesRes) String() string

+ type ListShiftInstancesBySidReq struct

+ IncludeActivity bool

+ IncludeSchedulingActivity bool

+ IncludeShiftSegments bool

+ IncludeShiftTemplate bool

+ ShiftInstanceSids []int64

+ func (*ListShiftInstancesBySidReq) Descriptor() ([]byte, []int)

+ func (*ListShiftInstancesBySidReq) ProtoMessage()

+ func (x *ListShiftInstancesBySidReq) GetIncludeActivity() bool

+ func (x *ListShiftInstancesBySidReq) GetIncludeSchedulingActivity() bool

+ func (x *ListShiftInstancesBySidReq) GetIncludeShiftSegments() bool

+ func (x *ListShiftInstancesBySidReq) GetIncludeShiftTemplate() bool

+ func (x *ListShiftInstancesBySidReq) GetShiftInstanceSids() []int64

+ func (x *ListShiftInstancesBySidReq) ProtoReflect() protoreflect.Message

+ func (x *ListShiftInstancesBySidReq) Reset()

+ func (x *ListShiftInstancesBySidReq) String() string

+ type ListShiftInstancesBySidRes struct

+ ShiftInstances []*ShiftInstance

+ func (*ListShiftInstancesBySidRes) Descriptor() ([]byte, []int)

+ func (*ListShiftInstancesBySidRes) ProtoMessage()

+ func (x *ListShiftInstancesBySidRes) GetShiftInstances() []*ShiftInstance

+ func (x *ListShiftInstancesBySidRes) ProtoReflect() protoreflect.Message

+ func (x *ListShiftInstancesBySidRes) Reset()

+ func (x *ListShiftInstancesBySidRes) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ClearSchedule(context.Context, *ClearScheduleReq) (*ClearScheduleRes, error)

+ func (UnimplementedWFMServer) ListNonSkillActivities(context.Context, *ListNonSkillActivitiesReq) (*ListNonSkillActivitiesRes, error)

+ func (UnimplementedWFMServer) ListShiftInstancesBySid(context.Context, *ListShiftInstancesBySidReq) (*ListShiftInstancesBySidRes, error)

type WFMClient

+ ClearSchedule func(ctx context.Context, in *ClearScheduleReq, opts ...grpc.CallOption) (*ClearScheduleRes, error)

+ ListNonSkillActivities func(ctx context.Context, in *ListNonSkillActivitiesReq, opts ...grpc.CallOption) (*ListNonSkillActivitiesRes, error)

+ ListShiftInstancesBySid func(ctx context.Context, in *ListShiftInstancesBySidReq, opts ...grpc.CallOption) (*ListShiftInstancesBySidRes, error)

type WFMServer

+ ClearSchedule func(context.Context, *ClearScheduleReq) (*ClearScheduleRes, error)

+ ListNonSkillActivities func(context.Context, *ListNonSkillActivitiesReq) (*ListNonSkillActivitiesRes, error)

+ ListShiftInstancesBySid func(context.Context, *ListShiftInstancesBySidReq) (*ListShiftInstancesBySidRes, error)

Aug 18, 2023

Changes in this version

+ const WFM_ResetDraftSchedule_FullMethodName

+ type ResetDraftScheduleReq struct

+ DatetimeRange *commons.DatetimeRange

+ DraftScheduleSid int64

+ UnlockedOnly bool

+ func (*ResetDraftScheduleReq) Descriptor() ([]byte, []int)

+ func (*ResetDraftScheduleReq) ProtoMessage()

+ func (x *ResetDraftScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ResetDraftScheduleReq) GetDraftScheduleSid() int64

+ func (x *ResetDraftScheduleReq) GetUnlockedOnly() bool

+ func (x *ResetDraftScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *ResetDraftScheduleReq) Reset()

+ func (x *ResetDraftScheduleReq) String() string

+ type ResetDraftScheduleRes struct

+ Diagnostics []*Diagnostic

+ func (*ResetDraftScheduleRes) Descriptor() ([]byte, []int)

+ func (*ResetDraftScheduleRes) ProtoMessage()

+ func (x *ResetDraftScheduleRes) GetDiagnostics() []*Diagnostic

+ func (x *ResetDraftScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *ResetDraftScheduleRes) Reset()

+ func (x *ResetDraftScheduleRes) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ResetDraftSchedule(context.Context, *ResetDraftScheduleReq) (*ResetDraftScheduleRes, error)

type WFMClient

+ ResetDraftSchedule func(ctx context.Context, in *ResetDraftScheduleReq, opts ...grpc.CallOption) (*ResetDraftScheduleRes, error)

type WFMServer

+ ResetDraftSchedule func(context.Context, *ResetDraftScheduleReq) (*ResetDraftScheduleRes, error)

Aug 11, 2023

Changes in this version

+ const WFM_CopyScheduleToSchedule_FullMethodName

+ type CopyScheduleToScheduleReq struct

+ DatetimeRange *commons.DatetimeRange

+ DestinationScheduleSelector *commons.ScheduleSelector

+ NodeSelector *ParentEntity

+ OverlapAsWarning bool

+ SourceScheduleSelector *commons.ScheduleSelector

+ StartDatetimesOnly bool

+ func (*CopyScheduleToScheduleReq) Descriptor() ([]byte, []int)

+ func (*CopyScheduleToScheduleReq) ProtoMessage()

+ func (x *CopyScheduleToScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *CopyScheduleToScheduleReq) GetDestinationScheduleSelector() *commons.ScheduleSelector

+ func (x *CopyScheduleToScheduleReq) GetNodeSelector() *ParentEntity

+ func (x *CopyScheduleToScheduleReq) GetOverlapAsWarning() bool

+ func (x *CopyScheduleToScheduleReq) GetSourceScheduleSelector() *commons.ScheduleSelector

+ func (x *CopyScheduleToScheduleReq) GetStartDatetimesOnly() bool

+ func (x *CopyScheduleToScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *CopyScheduleToScheduleReq) Reset()

+ func (x *CopyScheduleToScheduleReq) String() string

+ type CopyScheduleToScheduleRes struct

+ Diagnostics []*Diagnostic

+ func (*CopyScheduleToScheduleRes) Descriptor() ([]byte, []int)

+ func (*CopyScheduleToScheduleRes) ProtoMessage()

+ func (x *CopyScheduleToScheduleRes) GetDiagnostics() []*Diagnostic

+ func (x *CopyScheduleToScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *CopyScheduleToScheduleRes) Reset()

+ func (x *CopyScheduleToScheduleRes) String() string

type GetAvailabilityBitmapsReq

+ BitmapType commons.BitmapType

+ func (x *GetAvailabilityBitmapsReq) GetBitmapType() commons.BitmapType

type GetOpenTimesBitmapsReq

+ BitmapType commons.BitmapType

+ func (x *GetOpenTimesBitmapsReq) GetBitmapType() commons.BitmapType

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CopyScheduleToSchedule(context.Context, *CopyScheduleToScheduleReq) (*CopyScheduleToScheduleRes, error)

type WFMClient

+ CopyScheduleToSchedule func(ctx context.Context, in *CopyScheduleToScheduleReq, opts ...grpc.CallOption) (*CopyScheduleToScheduleRes, error)

type WFMServer

+ CopyScheduleToSchedule func(context.Context, *CopyScheduleToScheduleReq) (*CopyScheduleToScheduleRes, error)

Aug 4, 2023

Changes in this version

+ const WFM_CopyShiftInstancesToSchedule_FullMethodName

+ type CopyShiftInstancesToScheduleReq struct

+ DestinationSchedule *commons.ScheduleSelector

+ OverlapAsWarning bool

+ ShiftInstanceSids []int64

+ func (*CopyShiftInstancesToScheduleReq) Descriptor() ([]byte, []int)

+ func (*CopyShiftInstancesToScheduleReq) ProtoMessage()

+ func (x *CopyShiftInstancesToScheduleReq) GetDestinationSchedule() *commons.ScheduleSelector

+ func (x *CopyShiftInstancesToScheduleReq) GetOverlapAsWarning() bool

+ func (x *CopyShiftInstancesToScheduleReq) GetShiftInstanceSids() []int64

+ func (x *CopyShiftInstancesToScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *CopyShiftInstancesToScheduleReq) Reset()

+ func (x *CopyShiftInstancesToScheduleReq) String() string

+ type CopyShiftInstancesToScheduleRes struct

+ Diagnostics []*Diagnostic

+ func (*CopyShiftInstancesToScheduleRes) Descriptor() ([]byte, []int)

+ func (*CopyShiftInstancesToScheduleRes) ProtoMessage()

+ func (x *CopyShiftInstancesToScheduleRes) GetDiagnostics() []*Diagnostic

+ func (x *CopyShiftInstancesToScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *CopyShiftInstancesToScheduleRes) Reset()

+ func (x *CopyShiftInstancesToScheduleRes) String() string

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CopyShiftInstancesToSchedule(context.Context, *CopyShiftInstancesToScheduleReq) (*CopyShiftInstancesToScheduleRes, error)

type WFMClient

+ CopyShiftInstancesToSchedule func(ctx context.Context, in *CopyShiftInstancesToScheduleReq, ...) (*CopyShiftInstancesToScheduleRes, error)

type WFMServer

+ CopyShiftInstancesToSchedule func(context.Context, *CopyShiftInstancesToScheduleReq) (*CopyShiftInstancesToScheduleRes, error)

Jul 26, 2023

Changes in this version

+ const WFM_ListShiftInstanceSidsForAgent_FullMethodName

+ const WFM_UpdateShiftInstanceV2_FullMethodName

type CreateDraftScheduleReq

+ ScheduleScenarioSid int64

+ func (x *CreateDraftScheduleReq) GetScheduleScenarioSid() int64

+ type ListShiftInstanceSidsForAgentReq struct

+ DatetimeRange *commons.DatetimeRange

+ ScheduleSelector *commons.ScheduleSelector

+ WfmAgentSid int64

+ func (*ListShiftInstanceSidsForAgentReq) Descriptor() ([]byte, []int)

+ func (*ListShiftInstanceSidsForAgentReq) ProtoMessage()

+ func (x *ListShiftInstanceSidsForAgentReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ListShiftInstanceSidsForAgentReq) GetScheduleSelector() *commons.ScheduleSelector

+ func (x *ListShiftInstanceSidsForAgentReq) GetWfmAgentSid() int64

+ func (x *ListShiftInstanceSidsForAgentReq) ProtoReflect() protoreflect.Message

+ func (x *ListShiftInstanceSidsForAgentReq) Reset()

+ func (x *ListShiftInstanceSidsForAgentReq) String() string

+ type ListShiftInstanceSidsForAgentRes struct

+ ShiftInstanceSids []int64

+ func (*ListShiftInstanceSidsForAgentRes) Descriptor() ([]byte, []int)

+ func (*ListShiftInstanceSidsForAgentRes) ProtoMessage()

+ func (x *ListShiftInstanceSidsForAgentRes) GetShiftInstanceSids() []int64

+ func (x *ListShiftInstanceSidsForAgentRes) ProtoReflect() protoreflect.Message

+ func (x *ListShiftInstanceSidsForAgentRes) Reset()

+ func (x *ListShiftInstanceSidsForAgentRes) String() string

type ShiftTemplate

+ MemberAgentGroups []*AgentGroup

+ func (x *ShiftTemplate) GetMemberAgentGroups() []*AgentGroup

type SwapShiftInstancesRes

+ Diagnostics []*Diagnostic

+ func (x *SwapShiftInstancesRes) GetDiagnostics() []*Diagnostic

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) ListShiftInstanceSidsForAgent(context.Context, *ListShiftInstanceSidsForAgentReq) (*ListShiftInstanceSidsForAgentRes, error)

+ func (UnimplementedWFMServer) UpdateShiftInstanceV2(context.Context, *UpdateShiftInstanceV2Req) (*UpdateShiftInstanceV2Res, error)

+ type UpdateShiftInstanceV2Req struct

+ IsLocked bool

+ ShiftInstanceSid int64

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSid int64

+ WidthInMinutes int32

+ func (*UpdateShiftInstanceV2Req) Descriptor() ([]byte, []int)

+ func (*UpdateShiftInstanceV2Req) ProtoMessage()

+ func (x *UpdateShiftInstanceV2Req) GetIsLocked() bool

+ func (x *UpdateShiftInstanceV2Req) GetShiftInstanceSid() int64

+ func (x *UpdateShiftInstanceV2Req) GetStartDatetime() *timestamppb.Timestamp

+ func (x *UpdateShiftInstanceV2Req) GetWfmAgentSid() int64

+ func (x *UpdateShiftInstanceV2Req) GetWidthInMinutes() int32

+ func (x *UpdateShiftInstanceV2Req) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftInstanceV2Req) Reset()

+ func (x *UpdateShiftInstanceV2Req) String() string

+ type UpdateShiftInstanceV2Res struct

+ Diagnostics []*Diagnostic

+ ShiftInstance *ShiftInstance

+ func (*UpdateShiftInstanceV2Res) Descriptor() ([]byte, []int)

+ func (*UpdateShiftInstanceV2Res) ProtoMessage()

+ func (x *UpdateShiftInstanceV2Res) GetDiagnostics() []*Diagnostic

+ func (x *UpdateShiftInstanceV2Res) GetShiftInstance() *ShiftInstance

+ func (x *UpdateShiftInstanceV2Res) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftInstanceV2Res) Reset()

+ func (x *UpdateShiftInstanceV2Res) String() string

type WFMClient

+ ListShiftInstanceSidsForAgent func(ctx context.Context, in *ListShiftInstanceSidsForAgentReq, ...) (*ListShiftInstanceSidsForAgentRes, error)

+ UpdateShiftInstanceV2 func(ctx context.Context, in *UpdateShiftInstanceV2Req, opts ...grpc.CallOption) (*UpdateShiftInstanceV2Res, error)

type WFMServer

+ ListShiftInstanceSidsForAgent func(context.Context, *ListShiftInstanceSidsForAgentReq) (*ListShiftInstanceSidsForAgentRes, error)

+ UpdateShiftInstanceV2 func(context.Context, *UpdateShiftInstanceV2Req) (*UpdateShiftInstanceV2Res, error)

Jul 17, 2023

Changes in this version

+ const WFM_CreateShiftInstanceV2_FullMethodName

+ type CreateShiftInstanceV2Req struct

+ DraftScheduleSid int64

+ IsLocked bool

+ ShiftTemplateSid int64

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSids []int64

+ func (*CreateShiftInstanceV2Req) Descriptor() ([]byte, []int)

+ func (*CreateShiftInstanceV2Req) ProtoMessage()

+ func (x *CreateShiftInstanceV2Req) GetDraftScheduleSid() int64

+ func (x *CreateShiftInstanceV2Req) GetIsLocked() bool

+ func (x *CreateShiftInstanceV2Req) GetShiftTemplateSid() int64

+ func (x *CreateShiftInstanceV2Req) GetStartDatetime() *timestamppb.Timestamp

+ func (x *CreateShiftInstanceV2Req) GetWfmAgentSids() []int64

+ func (x *CreateShiftInstanceV2Req) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftInstanceV2Req) Reset()

+ func (x *CreateShiftInstanceV2Req) String() string

+ type CreateShiftInstanceV2Res struct

+ Diagnostics []*Diagnostic

+ ShiftInstances []*ShiftInstance

+ func (*CreateShiftInstanceV2Res) Descriptor() ([]byte, []int)

+ func (*CreateShiftInstanceV2Res) ProtoMessage()

+ func (x *CreateShiftInstanceV2Res) GetDiagnostics() []*Diagnostic

+ func (x *CreateShiftInstanceV2Res) GetShiftInstances() []*ShiftInstance

+ func (x *CreateShiftInstanceV2Res) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftInstanceV2Res) Reset()

+ func (x *CreateShiftInstanceV2Res) String() string

type DraftSchedule

+ ScheduleScenarioSid int64

+ func (x *DraftSchedule) GetScheduleScenarioSid() int64

type ScheduleScenario

+ DatetimeSetToInactive *timestamppb.Timestamp

+ IsActive bool

+ func (x *ScheduleScenario) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *ScheduleScenario) GetIsActive() bool

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) CreateShiftInstanceV2(context.Context, *CreateShiftInstanceV2Req) (*CreateShiftInstanceV2Res, error)

type WFMClient

+ CreateShiftInstanceV2 func(ctx context.Context, in *CreateShiftInstanceV2Req, opts ...grpc.CallOption) (*CreateShiftInstanceV2Res, error)

type WFMServer

+ CreateShiftInstanceV2 func(context.Context, *CreateShiftInstanceV2Req) (*CreateShiftInstanceV2Res, error)

Jun 30, 2023

Changes in this version

type CopyScenarioReq

+ ScheduleRange *commons.DatetimeRange

+ func (x *CopyScenarioReq) GetScheduleRange() *commons.DatetimeRange

Jun 23, 2023

Changes in this version

+ const WFM_DeleteWFMAgentsMemberships_FullMethodName

+ type DeleteWFMAgentsMembershipsReq struct

+ AgentGroupSids []int64

+ WfmAgentSids []int64

+ func (*DeleteWFMAgentsMembershipsReq) Descriptor() ([]byte, []int)

+ func (*DeleteWFMAgentsMembershipsReq) ProtoMessage()

+ func (x *DeleteWFMAgentsMembershipsReq) GetAgentGroupSids() []int64

+ func (x *DeleteWFMAgentsMembershipsReq) GetWfmAgentSids() []int64

+ func (x *DeleteWFMAgentsMembershipsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteWFMAgentsMembershipsReq) Reset()

+ func (x *DeleteWFMAgentsMembershipsReq) String() string

+ type DeleteWFMAgentsMembershipsRes struct

+ func (*DeleteWFMAgentsMembershipsRes) Descriptor() ([]byte, []int)

+ func (*DeleteWFMAgentsMembershipsRes) ProtoMessage()

+ func (x *DeleteWFMAgentsMembershipsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteWFMAgentsMembershipsRes) Reset()

+ func (x *DeleteWFMAgentsMembershipsRes) String() string

type ListShiftTemplatesBySidsReq

+ IncludePlacementRules bool

+ func (x *ListShiftTemplatesBySidsReq) GetIncludePlacementRules() bool

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) DeleteWFMAgentsMemberships(context.Context, *DeleteWFMAgentsMembershipsReq) (*DeleteWFMAgentsMembershipsRes, error)

type WFMClient

+ DeleteWFMAgentsMemberships func(ctx context.Context, in *DeleteWFMAgentsMembershipsReq, ...) (*DeleteWFMAgentsMembershipsRes, error)

type WFMServer

+ DeleteWFMAgentsMemberships func(context.Context, *DeleteWFMAgentsMembershipsReq) (*DeleteWFMAgentsMembershipsRes, error)

Jun 9, 2023

Changes in this version

+ const WFM_UpdateDraftSchedule_FullMethodName

type ListConfigEntitiesReq

+ ScheduleScenarioSid int64

+ func (x *ListConfigEntitiesReq) GetScheduleScenarioSid() int64

type UnimplementedWFMServer

+ func (UnimplementedWFMServer) UpdateDraftSchedule(context.Context, *UpdateDraftScheduleReq) (*UpdateDraftScheduleRes, error)

+ type UpdateDraftScheduleReq struct

+ CopyShiftsIntoNewRange bool

+ DatetimeRange *commons.DatetimeRange

+ DeleteShiftsNotInRange bool

+ Description string

+ DraftScheduleSid int64

+ GetUpdatedShifts bool

+ Name string

+ func (*UpdateDraftScheduleReq) Descriptor() ([]byte, []int)

+ func (*UpdateDraftScheduleReq) ProtoMessage()

+ func (x *UpdateDraftScheduleReq) GetCopyShiftsIntoNewRange() bool

+ func (x *UpdateDraftScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *UpdateDraftScheduleReq) GetDeleteShiftsNotInRange() bool

+ func (x *UpdateDraftScheduleReq) GetDescription() string

+ func (x *UpdateDraftScheduleReq) GetDraftScheduleSid() int64

+ func (x *UpdateDraftScheduleReq) GetGetUpdatedShifts() bool

+ func (x *UpdateDraftScheduleReq) GetName() string

+ func (x *UpdateDraftScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateDraftScheduleReq) Reset()

+ func (x *UpdateDraftScheduleReq) String() string

+ type UpdateDraftScheduleRes struct

+ DraftSchedule *DraftSchedule

+ func (*UpdateDraftScheduleRes) Descriptor() ([]byte, []int)

+ func (*UpdateDraftScheduleRes) ProtoMessage()

+ func (x *UpdateDraftScheduleRes) GetDraftSchedule() *DraftSchedule

+ func (x *UpdateDraftScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateDraftScheduleRes) Reset()

+ func (x *UpdateDraftScheduleRes) String() string

type WFMClient

+ UpdateDraftSchedule func(ctx context.Context, in *UpdateDraftScheduleReq, opts ...grpc.CallOption) (*UpdateDraftScheduleRes, error)

type WFMServer

+ UpdateDraftSchedule func(context.Context, *UpdateDraftScheduleReq) (*UpdateDraftScheduleRes, error)

May 7, 2023

Changes in this version

+ const WFM_BuildAgentDiagnostics_FullMethodName

+ const WFM_BuildCallProfileTemplateForSkillProfile_FullMethodName

+ const WFM_BuildDOWAndMOYProfiles_FullMethodName

+ const WFM_BuildDraftSchedule_FullMethodName

+ const WFM_BuildGlobalDiagnostics_FullMethodName

+ const WFM_BuildNodeDiagnostics_FullMethodName

+ const WFM_BuildProfileForecastByIntervalWithStats_FullMethodName

+ const WFM_BuildProfileForecastByInterval_FullMethodName

+ const WFM_BuildRegressionForecastByIntervalWithStats_FullMethodName

+ const WFM_BuildRegressionForecastByInterval_FullMethodName

+ const WFM_BuildShiftTemplateDiagnostics_FullMethodName

+ const WFM_CalculateTrainingDataAveragesForSkillProfile_FullMethodName

+ const WFM_CopyScenario_FullMethodName

+ const WFM_CreateAgentAvailabilityPattern_FullMethodName

+ const WFM_CreateAgentGroup_FullMethodName

+ const WFM_CreateCallProfileTemplate_FullMethodName

+ const WFM_CreateClientNode_FullMethodName

+ const WFM_CreateConstraintRule_FullMethodName

+ const WFM_CreateDraftSchedule_FullMethodName

+ const WFM_CreateInactiveSkillProfileMapping_FullMethodName

+ const WFM_CreateLocationNode_FullMethodName

+ const WFM_CreateNonSkillActivity_FullMethodName

+ const WFM_CreateOpenTimesPattern_FullMethodName

+ const WFM_CreatePlacementRule_FullMethodName

+ const WFM_CreateProgramNode_FullMethodName

+ const WFM_CreateRegressionTemplate_FullMethodName

+ const WFM_CreateScheduleScenarioWithNodes_FullMethodName

+ const WFM_CreateShiftInstance_FullMethodName

+ const WFM_CreateShiftTemplate_FullMethodName

+ const WFM_CreateSkillProficiencies_FullMethodName

+ const WFM_CreateWFMAgentMemberships_FullMethodName

+ const WFM_DeleteAgentAvailabilityPattern_FullMethodName

+ const WFM_DeleteCallProfileTemplate_FullMethodName

+ const WFM_DeleteConstraintRule_FullMethodName

+ const WFM_DeleteDraftSchedule_FullMethodName

+ const WFM_DeleteForecastIntervals_FullMethodName

+ const WFM_DeleteHistoricalDataDeltas_FullMethodName

+ const WFM_DeleteOpenTimesPattern_FullMethodName

+ const WFM_DeletePlacementRule_FullMethodName

+ const WFM_DeleteRegressionTemplate_FullMethodName

+ const WFM_DeleteSchedulingTarget_FullMethodName

+ const WFM_DeleteShiftInstances_FullMethodName

+ const WFM_DeleteSkillProficiency_FullMethodName

+ const WFM_DeleteWFMAgentMemberships_FullMethodName

+ const WFM_DisconnectInactiveSkillProfileMapping_FullMethodName

+ const WFM_GetAvailabilityBitmaps_FullMethodName

+ const WFM_GetAvailableRegressionForecasterModelTypes_FullMethodName

+ const WFM_GetDraftScheduleRequiredCalls_FullMethodName

+ const WFM_GetDraftSchedule_FullMethodName

+ const WFM_GetForecastingParameters_FullMethodName

+ const WFM_GetLastSkillProfileResyncDate_FullMethodName

+ const WFM_GetOpenTimesBitmaps_FullMethodName

+ const WFM_GetPerformanceMetrics_FullMethodName

+ const WFM_GetPublishedScheduleRequiredCalls_FullMethodName

+ const WFM_GetPublishedSchedule_FullMethodName

+ const WFM_GetSchedulingTarget_FullMethodName

+ const WFM_GetSkillProfile_FullMethodName

+ const WFM_GetSkillProfilesCount_FullMethodName

+ const WFM_ListAllWFMAgents_FullMethodName

+ const WFM_ListCallProfileTemplates_FullMethodName

+ const WFM_ListCandidateSchedulingActivities_FullMethodName

+ const WFM_ListCandidateWFMAgents_FullMethodName

+ const WFM_ListConfigEntities_FullMethodName

+ const WFM_ListDraftSchedules_FullMethodName

+ const WFM_ListForecastIntervalsForSkillProfile_FullMethodName

+ const WFM_ListHistoricalDataForAllSkillProfiles_FullMethodName

+ const WFM_ListHistoricalData_FullMethodName

+ const WFM_ListNonSkillActivityAssociations_FullMethodName

+ const WFM_ListRegressionTemplates_FullMethodName

+ const WFM_ListRequiredCallsIntervals_FullMethodName

+ const WFM_ListShiftSegmentsByShiftInstanceSids_FullMethodName

+ const WFM_ListShiftTemplatesBySids_FullMethodName

+ const WFM_ListSkillProfiles_FullMethodName

+ const WFM_ListSkills_FullMethodName

+ const WFM_ListTopSkillProfiles_FullMethodName

+ const WFM_ListUngroupedWFMAgents_FullMethodName

+ const WFM_ListWFMAgentsAssociatedWithAgentGroup_FullMethodName

+ const WFM_PublishDraftSchedule_FullMethodName

+ const WFM_ResyncSkillProfiles_FullMethodName

+ const WFM_SetSchedulingTarget_FullMethodName

+ const WFM_SwapShiftInstances_FullMethodName

+ const WFM_UpdateAgentAvailabilityPattern_FullMethodName

+ const WFM_UpdateAgentGroup_FullMethodName

+ const WFM_UpdateCallCenterNode_FullMethodName

+ const WFM_UpdateClientNode_FullMethodName

+ const WFM_UpdateConstraintRule_FullMethodName

+ const WFM_UpdateLocationNode_FullMethodName

+ const WFM_UpdateNonSkillActivity_FullMethodName

+ const WFM_UpdateOpenTimesPattern_FullMethodName

+ const WFM_UpdatePlacementRule_FullMethodName

+ const WFM_UpdateProgramNode_FullMethodName

+ const WFM_UpdateScheduleScenario_FullMethodName

+ const WFM_UpdateShiftInstance_FullMethodName

+ const WFM_UpdateShiftTemplate_FullMethodName

+ const WFM_UpdateSkillProficiencies_FullMethodName

+ const WFM_UpdateSkillProfileAveragesUsingHistoricalData_FullMethodName

+ const WFM_UpdateSkillProfileProficiencies_FullMethodName

+ const WFM_UpdateSkillProfile_FullMethodName

+ const WFM_UpdateWFMAgent_FullMethodName

+ const WFM_UpsertForecastDataDelta_FullMethodName

+ const WFM_UpsertForecastDataDeltas_FullMethodName

+ const WFM_UpsertForecastingParameters_FullMethodName

+ const WFM_UpsertHistoricalDataDelta_FullMethodName

+ const WFM_UpsertHistoricalDataDeltas_FullMethodName

+ const WFM_UpsertNonSkillActivityAssociation_FullMethodName

+ const WFM_UpsertProfileForecast_FullMethodName

+ const WFM_UpsertRegressionForecast_FullMethodName

+ var DeleteForecastIntervalsReq_ForecastIntervalDeleteType_name = map[int32]string

+ var DeleteForecastIntervalsReq_ForecastIntervalDeleteType_value = map[string]int32

+ var File_api_v1alpha1_wfm_wfm_proto protoreflect.FileDescriptor

+ var WFM_ServiceDesc = grpc.ServiceDesc

+ func RegisterWFMServer(s grpc.ServiceRegistrar, srv WFMServer)

+ type AgentAvailabilityPattern struct

+ AgentAvailabilityPatternSid int64

+ DatetimePattern *DatetimePattern

+ ParentEntity *ParentEntity

+ ScheduleScenarioSid int64

+ func (*AgentAvailabilityPattern) Descriptor() ([]byte, []int)

+ func (*AgentAvailabilityPattern) ProtoMessage()

+ func (x *AgentAvailabilityPattern) GetAgentAvailabilityPatternSid() int64

+ func (x *AgentAvailabilityPattern) GetDatetimePattern() *DatetimePattern

+ func (x *AgentAvailabilityPattern) GetParentEntity() *ParentEntity

+ func (x *AgentAvailabilityPattern) GetScheduleScenarioSid() int64

+ func (x *AgentAvailabilityPattern) ProtoReflect() protoreflect.Message

+ func (x *AgentAvailabilityPattern) Reset()

+ func (x *AgentAvailabilityPattern) String() string

+ type AgentGroup struct

+ AgentGroupSid int64

+ DatetimeSetToInactive *timestamppb.Timestamp

+ Description string

+ MemberAgentAvailabilityPatterns []*AgentAvailabilityPattern

+ MemberConstraintRules []*ConstraintRule

+ MemberSkillProficiencies []*SkillProficiency

+ MemberWfmAgents []*WFMAgent

+ Name string

+ ParentEntity *ParentEntity

+ ScheduleScenarioSid int64

+ func (*AgentGroup) Descriptor() ([]byte, []int)

+ func (*AgentGroup) ProtoMessage()

+ func (x *AgentGroup) GetAgentGroupSid() int64

+ func (x *AgentGroup) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *AgentGroup) GetDescription() string

+ func (x *AgentGroup) GetMemberAgentAvailabilityPatterns() []*AgentAvailabilityPattern

+ func (x *AgentGroup) GetMemberConstraintRules() []*ConstraintRule

+ func (x *AgentGroup) GetMemberSkillProficiencies() []*SkillProficiency

+ func (x *AgentGroup) GetMemberWfmAgents() []*WFMAgent

+ func (x *AgentGroup) GetName() string

+ func (x *AgentGroup) GetParentEntity() *ParentEntity

+ func (x *AgentGroup) GetScheduleScenarioSid() int64

+ func (x *AgentGroup) ProtoReflect() protoreflect.Message

+ func (x *AgentGroup) Reset()

+ func (x *AgentGroup) String() string

+ type AvailabilityBitmapSet struct

+ InheritedBitmap []commons.AvailabilityOption

+ OwnBitmap []commons.AvailabilityOption

+ ParentEntity *ParentEntity

+ ResultingBitmap []commons.AvailabilityOption

+ func (*AvailabilityBitmapSet) Descriptor() ([]byte, []int)

+ func (*AvailabilityBitmapSet) ProtoMessage()

+ func (x *AvailabilityBitmapSet) GetInheritedBitmap() []commons.AvailabilityOption

+ func (x *AvailabilityBitmapSet) GetOwnBitmap() []commons.AvailabilityOption

+ func (x *AvailabilityBitmapSet) GetParentEntity() *ParentEntity

+ func (x *AvailabilityBitmapSet) GetResultingBitmap() []commons.AvailabilityOption

+ func (x *AvailabilityBitmapSet) ProtoReflect() protoreflect.Message

+ func (x *AvailabilityBitmapSet) Reset()

+ func (x *AvailabilityBitmapSet) String() string

+ type BuildAgentDiagnosticsReq struct

+ AgentGroupSid int64

+ ScheduleScenarioSid int64

+ WfmAgentSid int64

+ func (*BuildAgentDiagnosticsReq) Descriptor() ([]byte, []int)

+ func (*BuildAgentDiagnosticsReq) ProtoMessage()

+ func (x *BuildAgentDiagnosticsReq) GetAgentGroupSid() int64

+ func (x *BuildAgentDiagnosticsReq) GetScheduleScenarioSid() int64

+ func (x *BuildAgentDiagnosticsReq) GetWfmAgentSid() int64

+ func (x *BuildAgentDiagnosticsReq) ProtoReflect() protoreflect.Message

+ func (x *BuildAgentDiagnosticsReq) Reset()

+ func (x *BuildAgentDiagnosticsReq) String() string

+ type BuildAgentDiagnosticsRes struct

+ Diagnostics []*Diagnostics

+ func (*BuildAgentDiagnosticsRes) Descriptor() ([]byte, []int)

+ func (*BuildAgentDiagnosticsRes) ProtoMessage()

+ func (x *BuildAgentDiagnosticsRes) GetDiagnostics() []*Diagnostics

+ func (x *BuildAgentDiagnosticsRes) ProtoReflect() protoreflect.Message

+ func (x *BuildAgentDiagnosticsRes) Reset()

+ func (x *BuildAgentDiagnosticsRes) String() string

+ type BuildCallProfileTemplateForSkillProfileReq struct

+ SkillProfileSid int64

+ func (*BuildCallProfileTemplateForSkillProfileReq) Descriptor() ([]byte, []int)

+ func (*BuildCallProfileTemplateForSkillProfileReq) ProtoMessage()

+ func (x *BuildCallProfileTemplateForSkillProfileReq) GetSkillProfileSid() int64

+ func (x *BuildCallProfileTemplateForSkillProfileReq) ProtoReflect() protoreflect.Message

+ func (x *BuildCallProfileTemplateForSkillProfileReq) Reset()

+ func (x *BuildCallProfileTemplateForSkillProfileReq) String() string

+ type BuildCallProfileTemplateForSkillProfileRes struct

+ CallProfileTemplate *CallProfileTemplate

+ func (*BuildCallProfileTemplateForSkillProfileRes) Descriptor() ([]byte, []int)

+ func (*BuildCallProfileTemplateForSkillProfileRes) ProtoMessage()

+ func (x *BuildCallProfileTemplateForSkillProfileRes) GetCallProfileTemplate() *CallProfileTemplate

+ func (x *BuildCallProfileTemplateForSkillProfileRes) ProtoReflect() protoreflect.Message

+ func (x *BuildCallProfileTemplateForSkillProfileRes) Reset()

+ func (x *BuildCallProfileTemplateForSkillProfileRes) String() string

+ type BuildDOWAndMOYProfilesReq struct

+ IsAverageProfile bool

+ ProfileTod *commons.ProfileTOD

+ ProfileWoms *commons.ProfileWOMS

+ func (*BuildDOWAndMOYProfilesReq) Descriptor() ([]byte, []int)

+ func (*BuildDOWAndMOYProfilesReq) ProtoMessage()

+ func (x *BuildDOWAndMOYProfilesReq) GetIsAverageProfile() bool

+ func (x *BuildDOWAndMOYProfilesReq) GetProfileTod() *commons.ProfileTOD

+ func (x *BuildDOWAndMOYProfilesReq) GetProfileWoms() *commons.ProfileWOMS

+ func (x *BuildDOWAndMOYProfilesReq) ProtoReflect() protoreflect.Message

+ func (x *BuildDOWAndMOYProfilesReq) Reset()

+ func (x *BuildDOWAndMOYProfilesReq) String() string

+ type BuildDOWAndMOYProfilesRes struct

+ ProfileDow *commons.ProfileDOW

+ ProfileMoy *commons.ProfileMOY

+ func (*BuildDOWAndMOYProfilesRes) Descriptor() ([]byte, []int)

+ func (*BuildDOWAndMOYProfilesRes) ProtoMessage()

+ func (x *BuildDOWAndMOYProfilesRes) GetProfileDow() *commons.ProfileDOW

+ func (x *BuildDOWAndMOYProfilesRes) GetProfileMoy() *commons.ProfileMOY

+ func (x *BuildDOWAndMOYProfilesRes) ProtoReflect() protoreflect.Message

+ func (x *BuildDOWAndMOYProfilesRes) Reset()

+ func (x *BuildDOWAndMOYProfilesRes) String() string

+ type BuildDraftScheduleReq struct

+ DraftScheduleSid int64

+ IncludeActivity bool

+ IncludeSchedulingActivity bool

+ IncludeShiftInstances bool

+ IncludeShiftSegments bool

+ IncludeShiftTemplate bool

+ NodeSelector *ParentEntity

+ ScheduleScenarioSchedulingRange *commons.DatetimeRange

+ ScheduleScenarioSid int64

+ func (*BuildDraftScheduleReq) Descriptor() ([]byte, []int)

+ func (*BuildDraftScheduleReq) ProtoMessage()

+ func (x *BuildDraftScheduleReq) GetDraftScheduleSid() int64

+ func (x *BuildDraftScheduleReq) GetIncludeActivity() bool

+ func (x *BuildDraftScheduleReq) GetIncludeSchedulingActivity() bool

+ func (x *BuildDraftScheduleReq) GetIncludeShiftInstances() bool

+ func (x *BuildDraftScheduleReq) GetIncludeShiftSegments() bool

+ func (x *BuildDraftScheduleReq) GetIncludeShiftTemplate() bool

+ func (x *BuildDraftScheduleReq) GetNodeSelector() *ParentEntity

+ func (x *BuildDraftScheduleReq) GetScheduleScenarioSchedulingRange() *commons.DatetimeRange

+ func (x *BuildDraftScheduleReq) GetScheduleScenarioSid() int64

+ func (x *BuildDraftScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *BuildDraftScheduleReq) Reset()

+ func (x *BuildDraftScheduleReq) String() string

+ type BuildDraftScheduleRes struct

+ Diagnostics []*Diagnostic

+ DraftSchedule *DraftSchedule

+ func (*BuildDraftScheduleRes) Descriptor() ([]byte, []int)

+ func (*BuildDraftScheduleRes) ProtoMessage()

+ func (x *BuildDraftScheduleRes) GetDiagnostics() []*Diagnostic

+ func (x *BuildDraftScheduleRes) GetDraftSchedule() *DraftSchedule

+ func (x *BuildDraftScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *BuildDraftScheduleRes) Reset()

+ func (x *BuildDraftScheduleRes) String() string

+ type BuildGlobalDiagnosticsReq struct

+ ScheduleScenarioSid int64

+ func (*BuildGlobalDiagnosticsReq) Descriptor() ([]byte, []int)

+ func (*BuildGlobalDiagnosticsReq) ProtoMessage()

+ func (x *BuildGlobalDiagnosticsReq) GetScheduleScenarioSid() int64

+ func (x *BuildGlobalDiagnosticsReq) ProtoReflect() protoreflect.Message

+ func (x *BuildGlobalDiagnosticsReq) Reset()

+ func (x *BuildGlobalDiagnosticsReq) String() string

+ type BuildGlobalDiagnosticsRes struct

+ Diagnostics []*Diagnostic

+ NodesChecked []*ParentEntity

+ func (*BuildGlobalDiagnosticsRes) Descriptor() ([]byte, []int)

+ func (*BuildGlobalDiagnosticsRes) ProtoMessage()

+ func (x *BuildGlobalDiagnosticsRes) GetDiagnostics() []*Diagnostic

+ func (x *BuildGlobalDiagnosticsRes) GetNodesChecked() []*ParentEntity

+ func (x *BuildGlobalDiagnosticsRes) ProtoReflect() protoreflect.Message

+ func (x *BuildGlobalDiagnosticsRes) Reset()

+ func (x *BuildGlobalDiagnosticsRes) String() string

+ type BuildNodeDiagnosticsReq struct

+ NodeToCheck *ParentEntity

+ ScheduleScenarioSid int64

+ func (*BuildNodeDiagnosticsReq) Descriptor() ([]byte, []int)

+ func (*BuildNodeDiagnosticsReq) ProtoMessage()

+ func (x *BuildNodeDiagnosticsReq) GetNodeToCheck() *ParentEntity

+ func (x *BuildNodeDiagnosticsReq) GetScheduleScenarioSid() int64

+ func (x *BuildNodeDiagnosticsReq) ProtoReflect() protoreflect.Message

+ func (x *BuildNodeDiagnosticsReq) Reset()

+ func (x *BuildNodeDiagnosticsReq) String() string

+ type BuildNodeDiagnosticsRes struct

+ Diagnostics []*Diagnostic

+ NodesChecked []*ParentEntity

+ func (*BuildNodeDiagnosticsRes) Descriptor() ([]byte, []int)

+ func (*BuildNodeDiagnosticsRes) ProtoMessage()

+ func (x *BuildNodeDiagnosticsRes) GetDiagnostics() []*Diagnostic

+ func (x *BuildNodeDiagnosticsRes) GetNodesChecked() []*ParentEntity

+ func (x *BuildNodeDiagnosticsRes) ProtoReflect() protoreflect.Message

+ func (x *BuildNodeDiagnosticsRes) Reset()

+ func (x *BuildNodeDiagnosticsRes) String() string

+ type BuildProfileForecastByIntervalReq struct

+ CallProfileTemplate *CallProfileTemplate

+ FixedAveragesForecast bool

+ SkillProfileSid int64

+ func (*BuildProfileForecastByIntervalReq) Descriptor() ([]byte, []int)

+ func (*BuildProfileForecastByIntervalReq) ProtoMessage()

+ func (x *BuildProfileForecastByIntervalReq) GetCallProfileTemplate() *CallProfileTemplate

+ func (x *BuildProfileForecastByIntervalReq) GetFixedAveragesForecast() bool

+ func (x *BuildProfileForecastByIntervalReq) GetSkillProfileSid() int64

+ func (x *BuildProfileForecastByIntervalReq) ProtoReflect() protoreflect.Message

+ func (x *BuildProfileForecastByIntervalReq) Reset()

+ func (x *BuildProfileForecastByIntervalReq) String() string

+ type BuildProfileForecastByIntervalWithStatsReq struct

+ CallProfileTemplate *CallProfileTemplate

+ FixedAveragesForecast bool

+ SkillProfileSid int64

+ func (*BuildProfileForecastByIntervalWithStatsReq) Descriptor() ([]byte, []int)

+ func (*BuildProfileForecastByIntervalWithStatsReq) ProtoMessage()

+ func (x *BuildProfileForecastByIntervalWithStatsReq) GetCallProfileTemplate() *CallProfileTemplate

+ func (x *BuildProfileForecastByIntervalWithStatsReq) GetFixedAveragesForecast() bool

+ func (x *BuildProfileForecastByIntervalWithStatsReq) GetSkillProfileSid() int64

+ func (x *BuildProfileForecastByIntervalWithStatsReq) ProtoReflect() protoreflect.Message

+ func (x *BuildProfileForecastByIntervalWithStatsReq) Reset()

+ func (x *BuildProfileForecastByIntervalWithStatsReq) String() string

+ type BuildProfileForecastByIntervalWithStatsRes struct

+ ResultOneof isBuildProfileForecastByIntervalWithStatsRes_ResultOneof

+ func (*BuildProfileForecastByIntervalWithStatsRes) Descriptor() ([]byte, []int)

+ func (*BuildProfileForecastByIntervalWithStatsRes) ProtoMessage()

+ func (m *BuildProfileForecastByIntervalWithStatsRes) GetResultOneof() isBuildProfileForecastByIntervalWithStatsRes_ResultOneof

+ func (x *BuildProfileForecastByIntervalWithStatsRes) GetCallData() *CallDataByInterval

+ func (x *BuildProfileForecastByIntervalWithStatsRes) GetForecastStats() *GetForecastStatisticsRes

+ func (x *BuildProfileForecastByIntervalWithStatsRes) ProtoReflect() protoreflect.Message

+ func (x *BuildProfileForecastByIntervalWithStatsRes) Reset()

+ func (x *BuildProfileForecastByIntervalWithStatsRes) String() string

+ type BuildProfileForecastByIntervalWithStatsRes_CallData struct

+ CallData *CallDataByInterval

+ type BuildProfileForecastByIntervalWithStatsRes_ForecastStats struct

+ ForecastStats *GetForecastStatisticsRes

+ type BuildRegressionForecastByIntervalReq struct

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ RegressionTemplate *RegressionTemplate

+ SkillProfileSidsToForecast []int64

+ func (*BuildRegressionForecastByIntervalReq) Descriptor() ([]byte, []int)

+ func (*BuildRegressionForecastByIntervalReq) ProtoMessage()

+ func (x *BuildRegressionForecastByIntervalReq) GetAverageAfterCallWorkInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalReq) GetAverageHandleTimeInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalReq) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalReq) GetAverageTimeToAbortInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalReq) GetRegressionTemplate() *RegressionTemplate

+ func (x *BuildRegressionForecastByIntervalReq) GetSkillProfileSidsToForecast() []int64

+ func (x *BuildRegressionForecastByIntervalReq) ProtoReflect() protoreflect.Message

+ func (x *BuildRegressionForecastByIntervalReq) Reset()

+ func (x *BuildRegressionForecastByIntervalReq) String() string

+ type BuildRegressionForecastByIntervalWithStatsReq struct

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ RegressionTemplate *RegressionTemplate

+ SkillProfileSidsToForecast []int64

+ func (*BuildRegressionForecastByIntervalWithStatsReq) Descriptor() ([]byte, []int)

+ func (*BuildRegressionForecastByIntervalWithStatsReq) ProtoMessage()

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) GetAverageAfterCallWorkInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) GetAverageHandleTimeInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) GetAverageTimeToAbortInSeconds() float32

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) GetRegressionTemplate() *RegressionTemplate

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) GetSkillProfileSidsToForecast() []int64

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) ProtoReflect() protoreflect.Message

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) Reset()

+ func (x *BuildRegressionForecastByIntervalWithStatsReq) String() string

+ type BuildRegressionForecastByIntervalWithStatsRes struct

+ ResultOneof isBuildRegressionForecastByIntervalWithStatsRes_ResultOneof

+ func (*BuildRegressionForecastByIntervalWithStatsRes) Descriptor() ([]byte, []int)

+ func (*BuildRegressionForecastByIntervalWithStatsRes) ProtoMessage()

+ func (m *BuildRegressionForecastByIntervalWithStatsRes) GetResultOneof() isBuildRegressionForecastByIntervalWithStatsRes_ResultOneof

+ func (x *BuildRegressionForecastByIntervalWithStatsRes) GetCallData() *CallDataByInterval

+ func (x *BuildRegressionForecastByIntervalWithStatsRes) GetForecastStats() *GetForecastStatisticsRes

+ func (x *BuildRegressionForecastByIntervalWithStatsRes) ProtoReflect() protoreflect.Message

+ func (x *BuildRegressionForecastByIntervalWithStatsRes) Reset()

+ func (x *BuildRegressionForecastByIntervalWithStatsRes) String() string

+ type BuildRegressionForecastByIntervalWithStatsRes_CallData struct

+ CallData *CallDataByInterval

+ type BuildRegressionForecastByIntervalWithStatsRes_ForecastStats struct

+ ForecastStats *GetForecastStatisticsRes

+ type BuildShiftTemplateDiagnosticsReq struct

+ ScheduleScenarioSid int64

+ ShiftTemplateSid int64

+ func (*BuildShiftTemplateDiagnosticsReq) Descriptor() ([]byte, []int)

+ func (*BuildShiftTemplateDiagnosticsReq) ProtoMessage()

+ func (x *BuildShiftTemplateDiagnosticsReq) GetScheduleScenarioSid() int64

+ func (x *BuildShiftTemplateDiagnosticsReq) GetShiftTemplateSid() int64

+ func (x *BuildShiftTemplateDiagnosticsReq) ProtoReflect() protoreflect.Message

+ func (x *BuildShiftTemplateDiagnosticsReq) Reset()

+ func (x *BuildShiftTemplateDiagnosticsReq) String() string

+ type BuildShiftTemplateDiagnosticsRes struct

+ Diagnostics []*Diagnostic

+ func (*BuildShiftTemplateDiagnosticsRes) Descriptor() ([]byte, []int)

+ func (*BuildShiftTemplateDiagnosticsRes) ProtoMessage()

+ func (x *BuildShiftTemplateDiagnosticsRes) GetDiagnostics() []*Diagnostic

+ func (x *BuildShiftTemplateDiagnosticsRes) ProtoReflect() protoreflect.Message

+ func (x *BuildShiftTemplateDiagnosticsRes) Reset()

+ func (x *BuildShiftTemplateDiagnosticsRes) String() string

+ type CalculateTrainingDataAveragesForSkillProfileReq struct

+ SkillProfileSid int64

+ func (*CalculateTrainingDataAveragesForSkillProfileReq) Descriptor() ([]byte, []int)

+ func (*CalculateTrainingDataAveragesForSkillProfileReq) ProtoMessage()

+ func (x *CalculateTrainingDataAveragesForSkillProfileReq) GetSkillProfileSid() int64

+ func (x *CalculateTrainingDataAveragesForSkillProfileReq) ProtoReflect() protoreflect.Message

+ func (x *CalculateTrainingDataAveragesForSkillProfileReq) Reset()

+ func (x *CalculateTrainingDataAveragesForSkillProfileReq) String() string

+ type CalculateTrainingDataAveragesForSkillProfileRes struct

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ func (*CalculateTrainingDataAveragesForSkillProfileRes) Descriptor() ([]byte, []int)

+ func (*CalculateTrainingDataAveragesForSkillProfileRes) ProtoMessage()

+ func (x *CalculateTrainingDataAveragesForSkillProfileRes) GetAverageAfterCallWorkInSeconds() float32

+ func (x *CalculateTrainingDataAveragesForSkillProfileRes) GetAverageHandleTimeInSeconds() float32

+ func (x *CalculateTrainingDataAveragesForSkillProfileRes) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *CalculateTrainingDataAveragesForSkillProfileRes) GetAverageTimeToAbortInSeconds() float32

+ func (x *CalculateTrainingDataAveragesForSkillProfileRes) ProtoReflect() protoreflect.Message

+ func (x *CalculateTrainingDataAveragesForSkillProfileRes) Reset()

+ func (x *CalculateTrainingDataAveragesForSkillProfileRes) String() string

+ type CallCenterNode struct

+ CallCenterNodeSid int64

+ DatetimeSetToInactive *timestamppb.Timestamp

+ Description string

+ MemberAgentAvailabilityPatterns []*AgentAvailabilityPattern

+ MemberAgentGroups []*AgentGroup

+ MemberClientNodes []*ClientNode

+ MemberConstraintRules []*ConstraintRule

+ MemberNonSkillActivities []*NonSkillActivity

+ MemberOpenTimesPatterns []*OpenTimesPattern

+ Name string

+ OriginSid *wrapperspb.Int64Value

+ ScheduleScenarioSid int64

+ TimeZoneVal commons.TimeZone

+ func (*CallCenterNode) Descriptor() ([]byte, []int)

+ func (*CallCenterNode) ProtoMessage()

+ func (x *CallCenterNode) GetCallCenterNodeSid() int64

+ func (x *CallCenterNode) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *CallCenterNode) GetDescription() string

+ func (x *CallCenterNode) GetMemberAgentAvailabilityPatterns() []*AgentAvailabilityPattern

+ func (x *CallCenterNode) GetMemberAgentGroups() []*AgentGroup

+ func (x *CallCenterNode) GetMemberClientNodes() []*ClientNode

+ func (x *CallCenterNode) GetMemberConstraintRules() []*ConstraintRule

+ func (x *CallCenterNode) GetMemberNonSkillActivities() []*NonSkillActivity

+ func (x *CallCenterNode) GetMemberOpenTimesPatterns() []*OpenTimesPattern

+ func (x *CallCenterNode) GetName() string

+ func (x *CallCenterNode) GetOriginSid() *wrapperspb.Int64Value

+ func (x *CallCenterNode) GetScheduleScenarioSid() int64

+ func (x *CallCenterNode) GetTimeZoneVal() commons.TimeZone

+ func (x *CallCenterNode) ProtoReflect() protoreflect.Message

+ func (x *CallCenterNode) Reset()

+ func (x *CallCenterNode) String() string

+ type CallDataByInterval struct

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ ForecastDataIntervalSid int64

+ IntervalWidthInMinutes int32

+ IsDelta bool

+ SkillProfileSid int64

+ StartDatetime *timestamppb.Timestamp

+ TotalAbandonedCalls int32

+ TotalCalls int32

+ func (*CallDataByInterval) Descriptor() ([]byte, []int)

+ func (*CallDataByInterval) ProtoMessage()

+ func (x *CallDataByInterval) GetAverageAfterCallWorkInSeconds() float32

+ func (x *CallDataByInterval) GetAverageHandleTimeInSeconds() float32

+ func (x *CallDataByInterval) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *CallDataByInterval) GetAverageTimeToAbortInSeconds() float32

+ func (x *CallDataByInterval) GetForecastDataIntervalSid() int64

+ func (x *CallDataByInterval) GetIntervalWidthInMinutes() int32

+ func (x *CallDataByInterval) GetIsDelta() bool

+ func (x *CallDataByInterval) GetSkillProfileSid() int64

+ func (x *CallDataByInterval) GetStartDatetime() *timestamppb.Timestamp

+ func (x *CallDataByInterval) GetTotalAbandonedCalls() int32

+ func (x *CallDataByInterval) GetTotalCalls() int32

+ func (x *CallDataByInterval) ProtoReflect() protoreflect.Message

+ func (x *CallDataByInterval) Reset()

+ func (x *CallDataByInterval) String() string

+ type CallProfileTemplate struct

+ AverageAfterCallWorkProfile *commons.CallProfileGroupAvgs

+ AverageHandleTimeProfile *commons.CallProfileGroupAvgs

+ AverageSpeedOfAnswerProfile *commons.CallProfileGroupAvgs

+ AverageTimeToAbortProfile *commons.CallProfileGroupAvgs

+ CallProfileTemplateSid int64

+ DefaultToFixedAveragesForecast bool

+ FixedAverageAfterCallWork float32

+ FixedAverageHandleTime float32

+ FixedAverageSpeedOfAnswer float32

+ FixedAverageTimeToAbort float32

+ Name string

+ TotalAbandonedCallsProfile *commons.CallProfileGroupCalls

+ TotalCallsProfile *commons.CallProfileGroupCalls

+ func (*CallProfileTemplate) Descriptor() ([]byte, []int)

+ func (*CallProfileTemplate) ProtoMessage()

+ func (x *CallProfileTemplate) GetAverageAfterCallWorkProfile() *commons.CallProfileGroupAvgs

+ func (x *CallProfileTemplate) GetAverageHandleTimeProfile() *commons.CallProfileGroupAvgs

+ func (x *CallProfileTemplate) GetAverageSpeedOfAnswerProfile() *commons.CallProfileGroupAvgs

+ func (x *CallProfileTemplate) GetAverageTimeToAbortProfile() *commons.CallProfileGroupAvgs

+ func (x *CallProfileTemplate) GetCallProfileTemplateSid() int64

+ func (x *CallProfileTemplate) GetDefaultToFixedAveragesForecast() bool

+ func (x *CallProfileTemplate) GetFixedAverageAfterCallWork() float32

+ func (x *CallProfileTemplate) GetFixedAverageHandleTime() float32

+ func (x *CallProfileTemplate) GetFixedAverageSpeedOfAnswer() float32

+ func (x *CallProfileTemplate) GetFixedAverageTimeToAbort() float32

+ func (x *CallProfileTemplate) GetName() string

+ func (x *CallProfileTemplate) GetTotalAbandonedCallsProfile() *commons.CallProfileGroupCalls

+ func (x *CallProfileTemplate) GetTotalCallsProfile() *commons.CallProfileGroupCalls

+ func (x *CallProfileTemplate) ProtoReflect() protoreflect.Message

+ func (x *CallProfileTemplate) Reset()

+ func (x *CallProfileTemplate) String() string

+ type ClientNode struct

+ ClientNodeSid int64

+ DatetimeSetToInactive *timestamppb.Timestamp

+ Description string

+ MemberAgentAvailabilityPatterns []*AgentAvailabilityPattern

+ MemberAgentGroups []*AgentGroup

+ MemberConstraintRules []*ConstraintRule

+ MemberLocationNodes []*LocationNode

+ MemberNonSkillActivities []*NonSkillActivity

+ MemberOpenTimesPatterns []*OpenTimesPattern

+ Name string

+ OriginSid *wrapperspb.Int64Value

+ ParentSid int64

+ ScheduleScenarioSid int64

+ TimeZoneVal commons.TimeZone

+ func (*ClientNode) Descriptor() ([]byte, []int)

+ func (*ClientNode) ProtoMessage()

+ func (x *ClientNode) GetClientNodeSid() int64

+ func (x *ClientNode) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *ClientNode) GetDescription() string

+ func (x *ClientNode) GetMemberAgentAvailabilityPatterns() []*AgentAvailabilityPattern

+ func (x *ClientNode) GetMemberAgentGroups() []*AgentGroup

+ func (x *ClientNode) GetMemberConstraintRules() []*ConstraintRule

+ func (x *ClientNode) GetMemberLocationNodes() []*LocationNode

+ func (x *ClientNode) GetMemberNonSkillActivities() []*NonSkillActivity

+ func (x *ClientNode) GetMemberOpenTimesPatterns() []*OpenTimesPattern

+ func (x *ClientNode) GetName() string

+ func (x *ClientNode) GetOriginSid() *wrapperspb.Int64Value

+ func (x *ClientNode) GetParentSid() int64

+ func (x *ClientNode) GetScheduleScenarioSid() int64

+ func (x *ClientNode) GetTimeZoneVal() commons.TimeZone

+ func (x *ClientNode) ProtoReflect() protoreflect.Message

+ func (x *ClientNode) Reset()

+ func (x *ClientNode) String() string

+ type ConstraintRule struct

+ ConstraintRuleSid int64

+ Description string

+ IsPriorityInfinite bool

+ MemberTargetEntity isConstraintRule_MemberTargetEntity

+ Name string

+ ParentEntity *ParentEntity

+ PerCount int32

+ PerUnit commons.ConstraintTimeUnit

+ Priority int32

+ RuleType commons.ConstraintRuleType

+ ScheduleScenarioSid int64

+ TargetSid int64

+ ValCount int32

+ ValUnit commons.ConstraintTimeUnit

+ func (*ConstraintRule) Descriptor() ([]byte, []int)

+ func (*ConstraintRule) ProtoMessage()

+ func (m *ConstraintRule) GetMemberTargetEntity() isConstraintRule_MemberTargetEntity

+ func (x *ConstraintRule) GetConstraintRuleSid() int64

+ func (x *ConstraintRule) GetDescription() string

+ func (x *ConstraintRule) GetIsPriorityInfinite() bool

+ func (x *ConstraintRule) GetName() string

+ func (x *ConstraintRule) GetParentEntity() *ParentEntity

+ func (x *ConstraintRule) GetPerCount() int32

+ func (x *ConstraintRule) GetPerUnit() commons.ConstraintTimeUnit

+ func (x *ConstraintRule) GetPriority() int32

+ func (x *ConstraintRule) GetRuleType() commons.ConstraintRuleType

+ func (x *ConstraintRule) GetScheduleScenarioSid() int64

+ func (x *ConstraintRule) GetSchedulingActivity() *SchedulingActivity

+ func (x *ConstraintRule) GetSkillProficiency() *SkillProficiency

+ func (x *ConstraintRule) GetTargetSid() int64

+ func (x *ConstraintRule) GetValCount() int32

+ func (x *ConstraintRule) GetValUnit() commons.ConstraintTimeUnit

+ func (x *ConstraintRule) ProtoReflect() protoreflect.Message

+ func (x *ConstraintRule) Reset()

+ func (x *ConstraintRule) String() string

+ type ConstraintRule_SchedulingActivity struct

+ SchedulingActivity *SchedulingActivity

+ type ConstraintRule_SkillProficiency struct

+ SkillProficiency *SkillProficiency

+ type CopyScenarioReq struct

+ Description string

+ IncludeInactive bool

+ Name string

+ ScenarioSidToCopy int64

+ func (*CopyScenarioReq) Descriptor() ([]byte, []int)

+ func (*CopyScenarioReq) ProtoMessage()

+ func (x *CopyScenarioReq) GetDescription() string

+ func (x *CopyScenarioReq) GetIncludeInactive() bool

+ func (x *CopyScenarioReq) GetName() string

+ func (x *CopyScenarioReq) GetScenarioSidToCopy() int64

+ func (x *CopyScenarioReq) ProtoReflect() protoreflect.Message

+ func (x *CopyScenarioReq) Reset()

+ func (x *CopyScenarioReq) String() string

+ type CopyScenarioRes struct

+ ScheduleScenarioSid int64

+ func (*CopyScenarioRes) Descriptor() ([]byte, []int)

+ func (*CopyScenarioRes) ProtoMessage()

+ func (x *CopyScenarioRes) GetScheduleScenarioSid() int64

+ func (x *CopyScenarioRes) ProtoReflect() protoreflect.Message

+ func (x *CopyScenarioRes) Reset()

+ func (x *CopyScenarioRes) String() string

+ type CreateAgentAvailabilityPatternReq struct

+ AgentAvailabilityPattern *AgentAvailabilityPattern

+ func (*CreateAgentAvailabilityPatternReq) Descriptor() ([]byte, []int)

+ func (*CreateAgentAvailabilityPatternReq) ProtoMessage()

+ func (x *CreateAgentAvailabilityPatternReq) GetAgentAvailabilityPattern() *AgentAvailabilityPattern

+ func (x *CreateAgentAvailabilityPatternReq) ProtoReflect() protoreflect.Message

+ func (x *CreateAgentAvailabilityPatternReq) Reset()

+ func (x *CreateAgentAvailabilityPatternReq) String() string

+ type CreateAgentAvailabilityPatternRes struct

+ AgentAvailabilityPatternSid int64

+ func (*CreateAgentAvailabilityPatternRes) Descriptor() ([]byte, []int)

+ func (*CreateAgentAvailabilityPatternRes) ProtoMessage()

+ func (x *CreateAgentAvailabilityPatternRes) GetAgentAvailabilityPatternSid() int64

+ func (x *CreateAgentAvailabilityPatternRes) ProtoReflect() protoreflect.Message

+ func (x *CreateAgentAvailabilityPatternRes) Reset()

+ func (x *CreateAgentAvailabilityPatternRes) String() string

+ type CreateAgentGroupReq struct

+ AgentGroup *AgentGroup

+ func (*CreateAgentGroupReq) Descriptor() ([]byte, []int)

+ func (*CreateAgentGroupReq) ProtoMessage()

+ func (x *CreateAgentGroupReq) GetAgentGroup() *AgentGroup

+ func (x *CreateAgentGroupReq) ProtoReflect() protoreflect.Message

+ func (x *CreateAgentGroupReq) Reset()

+ func (x *CreateAgentGroupReq) String() string

+ type CreateAgentGroupRes struct

+ AgentGroupSid int64

+ func (*CreateAgentGroupRes) Descriptor() ([]byte, []int)

+ func (*CreateAgentGroupRes) ProtoMessage()

+ func (x *CreateAgentGroupRes) GetAgentGroupSid() int64

+ func (x *CreateAgentGroupRes) ProtoReflect() protoreflect.Message

+ func (x *CreateAgentGroupRes) Reset()

+ func (x *CreateAgentGroupRes) String() string

+ type CreateCallProfileTemplateReq struct

+ CallProfileTemplate *CallProfileTemplate

+ func (*CreateCallProfileTemplateReq) Descriptor() ([]byte, []int)

+ func (*CreateCallProfileTemplateReq) ProtoMessage()

+ func (x *CreateCallProfileTemplateReq) GetCallProfileTemplate() *CallProfileTemplate

+ func (x *CreateCallProfileTemplateReq) ProtoReflect() protoreflect.Message

+ func (x *CreateCallProfileTemplateReq) Reset()

+ func (x *CreateCallProfileTemplateReq) String() string

+ type CreateCallProfileTemplateRes struct

+ func (*CreateCallProfileTemplateRes) Descriptor() ([]byte, []int)

+ func (*CreateCallProfileTemplateRes) ProtoMessage()

+ func (x *CreateCallProfileTemplateRes) ProtoReflect() protoreflect.Message

+ func (x *CreateCallProfileTemplateRes) Reset()

+ func (x *CreateCallProfileTemplateRes) String() string

+ type CreateClientNodeReq struct

+ Node *ClientNode

+ func (*CreateClientNodeReq) Descriptor() ([]byte, []int)

+ func (*CreateClientNodeReq) ProtoMessage()

+ func (x *CreateClientNodeReq) GetNode() *ClientNode

+ func (x *CreateClientNodeReq) ProtoReflect() protoreflect.Message

+ func (x *CreateClientNodeReq) Reset()

+ func (x *CreateClientNodeReq) String() string

+ type CreateClientNodeRes struct

+ ClientNodeSid int64

+ func (*CreateClientNodeRes) Descriptor() ([]byte, []int)

+ func (*CreateClientNodeRes) ProtoMessage()

+ func (x *CreateClientNodeRes) GetClientNodeSid() int64

+ func (x *CreateClientNodeRes) ProtoReflect() protoreflect.Message

+ func (x *CreateClientNodeRes) Reset()

+ func (x *CreateClientNodeRes) String() string

+ type CreateConstraintRuleReq struct

+ ConstraintRule *ConstraintRule

+ func (*CreateConstraintRuleReq) Descriptor() ([]byte, []int)

+ func (*CreateConstraintRuleReq) ProtoMessage()

+ func (x *CreateConstraintRuleReq) GetConstraintRule() *ConstraintRule

+ func (x *CreateConstraintRuleReq) ProtoReflect() protoreflect.Message

+ func (x *CreateConstraintRuleReq) Reset()

+ func (x *CreateConstraintRuleReq) String() string

+ type CreateConstraintRuleRes struct

+ ConstraintRuleSid int64

+ SkillProficiencySid int64

+ func (*CreateConstraintRuleRes) Descriptor() ([]byte, []int)

+ func (*CreateConstraintRuleRes) ProtoMessage()

+ func (x *CreateConstraintRuleRes) GetConstraintRuleSid() int64

+ func (x *CreateConstraintRuleRes) GetSkillProficiencySid() int64

+ func (x *CreateConstraintRuleRes) ProtoReflect() protoreflect.Message

+ func (x *CreateConstraintRuleRes) Reset()

+ func (x *CreateConstraintRuleRes) String() string

+ type CreateDraftScheduleReq struct

+ Description string

+ Name string

+ SchedulingRange *commons.DatetimeRange

+ func (*CreateDraftScheduleReq) Descriptor() ([]byte, []int)

+ func (*CreateDraftScheduleReq) ProtoMessage()

+ func (x *CreateDraftScheduleReq) GetDescription() string

+ func (x *CreateDraftScheduleReq) GetName() string

+ func (x *CreateDraftScheduleReq) GetSchedulingRange() *commons.DatetimeRange

+ func (x *CreateDraftScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *CreateDraftScheduleReq) Reset()

+ func (x *CreateDraftScheduleReq) String() string

+ type CreateDraftScheduleRes struct

+ DraftScheduleSid int64

+ func (*CreateDraftScheduleRes) Descriptor() ([]byte, []int)

+ func (*CreateDraftScheduleRes) ProtoMessage()

+ func (x *CreateDraftScheduleRes) GetDraftScheduleSid() int64

+ func (x *CreateDraftScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *CreateDraftScheduleRes) Reset()

+ func (x *CreateDraftScheduleRes) String() string

+ type CreateInactiveSkillProfileMappingReq struct

+ ActiveSkillProfileSid int64

+ InactiveSkillProfileSid int64

+ func (*CreateInactiveSkillProfileMappingReq) Descriptor() ([]byte, []int)

+ func (*CreateInactiveSkillProfileMappingReq) ProtoMessage()

+ func (x *CreateInactiveSkillProfileMappingReq) GetActiveSkillProfileSid() int64

+ func (x *CreateInactiveSkillProfileMappingReq) GetInactiveSkillProfileSid() int64

+ func (x *CreateInactiveSkillProfileMappingReq) ProtoReflect() protoreflect.Message

+ func (x *CreateInactiveSkillProfileMappingReq) Reset()

+ func (x *CreateInactiveSkillProfileMappingReq) String() string

+ type CreateInactiveSkillProfileMappingRes struct

+ func (*CreateInactiveSkillProfileMappingRes) Descriptor() ([]byte, []int)

+ func (*CreateInactiveSkillProfileMappingRes) ProtoMessage()

+ func (x *CreateInactiveSkillProfileMappingRes) ProtoReflect() protoreflect.Message

+ func (x *CreateInactiveSkillProfileMappingRes) Reset()

+ func (x *CreateInactiveSkillProfileMappingRes) String() string

+ type CreateLocationNodeReq struct

+ Node *LocationNode

+ func (*CreateLocationNodeReq) Descriptor() ([]byte, []int)

+ func (*CreateLocationNodeReq) ProtoMessage()

+ func (x *CreateLocationNodeReq) GetNode() *LocationNode

+ func (x *CreateLocationNodeReq) ProtoReflect() protoreflect.Message

+ func (x *CreateLocationNodeReq) Reset()

+ func (x *CreateLocationNodeReq) String() string

+ type CreateLocationNodeRes struct

+ LocationNodeSid int64

+ func (*CreateLocationNodeRes) Descriptor() ([]byte, []int)

+ func (*CreateLocationNodeRes) ProtoMessage()

+ func (x *CreateLocationNodeRes) GetLocationNodeSid() int64

+ func (x *CreateLocationNodeRes) ProtoReflect() protoreflect.Message

+ func (x *CreateLocationNodeRes) Reset()

+ func (x *CreateLocationNodeRes) String() string

+ type CreateNonSkillActivityReq struct

+ NonSkillActivity *NonSkillActivity

+ func (*CreateNonSkillActivityReq) Descriptor() ([]byte, []int)

+ func (*CreateNonSkillActivityReq) ProtoMessage()

+ func (x *CreateNonSkillActivityReq) GetNonSkillActivity() *NonSkillActivity

+ func (x *CreateNonSkillActivityReq) ProtoReflect() protoreflect.Message

+ func (x *CreateNonSkillActivityReq) Reset()

+ func (x *CreateNonSkillActivityReq) String() string

+ type CreateNonSkillActivityRes struct

+ NonSkillActivitySid int64

+ SchedulingActivitySid int64

+ func (*CreateNonSkillActivityRes) Descriptor() ([]byte, []int)

+ func (*CreateNonSkillActivityRes) ProtoMessage()

+ func (x *CreateNonSkillActivityRes) GetNonSkillActivitySid() int64

+ func (x *CreateNonSkillActivityRes) GetSchedulingActivitySid() int64

+ func (x *CreateNonSkillActivityRes) ProtoReflect() protoreflect.Message

+ func (x *CreateNonSkillActivityRes) Reset()

+ func (x *CreateNonSkillActivityRes) String() string

+ type CreateOpenTimesPatternReq struct

+ OpenTimesPattern *OpenTimesPattern

+ func (*CreateOpenTimesPatternReq) Descriptor() ([]byte, []int)

+ func (*CreateOpenTimesPatternReq) ProtoMessage()

+ func (x *CreateOpenTimesPatternReq) GetOpenTimesPattern() *OpenTimesPattern

+ func (x *CreateOpenTimesPatternReq) ProtoReflect() protoreflect.Message

+ func (x *CreateOpenTimesPatternReq) Reset()

+ func (x *CreateOpenTimesPatternReq) String() string

+ type CreateOpenTimesPatternRes struct

+ OpenTimesPatternSid int64

+ func (*CreateOpenTimesPatternRes) Descriptor() ([]byte, []int)

+ func (*CreateOpenTimesPatternRes) ProtoMessage()

+ func (x *CreateOpenTimesPatternRes) GetOpenTimesPatternSid() int64

+ func (x *CreateOpenTimesPatternRes) ProtoReflect() protoreflect.Message

+ func (x *CreateOpenTimesPatternRes) Reset()

+ func (x *CreateOpenTimesPatternRes) String() string

+ type CreatePlacementRuleReq struct

+ PlacementRule *PlacementRule

+ func (*CreatePlacementRuleReq) Descriptor() ([]byte, []int)

+ func (*CreatePlacementRuleReq) ProtoMessage()

+ func (x *CreatePlacementRuleReq) GetPlacementRule() *PlacementRule

+ func (x *CreatePlacementRuleReq) ProtoReflect() protoreflect.Message

+ func (x *CreatePlacementRuleReq) Reset()

+ func (x *CreatePlacementRuleReq) String() string

+ type CreatePlacementRuleRes struct

+ PlacementRuleSid int64

+ func (*CreatePlacementRuleRes) Descriptor() ([]byte, []int)

+ func (*CreatePlacementRuleRes) ProtoMessage()

+ func (x *CreatePlacementRuleRes) GetPlacementRuleSid() int64

+ func (x *CreatePlacementRuleRes) ProtoReflect() protoreflect.Message

+ func (x *CreatePlacementRuleRes) Reset()

+ func (x *CreatePlacementRuleRes) String() string

+ type CreateProgramNodeReq struct

+ Node *ProgramNode

+ func (*CreateProgramNodeReq) Descriptor() ([]byte, []int)

+ func (*CreateProgramNodeReq) ProtoMessage()

+ func (x *CreateProgramNodeReq) GetNode() *ProgramNode

+ func (x *CreateProgramNodeReq) ProtoReflect() protoreflect.Message

+ func (x *CreateProgramNodeReq) Reset()

+ func (x *CreateProgramNodeReq) String() string

+ type CreateProgramNodeRes struct

+ ProgramNodeSid int64

+ func (*CreateProgramNodeRes) Descriptor() ([]byte, []int)

+ func (*CreateProgramNodeRes) ProtoMessage()

+ func (x *CreateProgramNodeRes) GetProgramNodeSid() int64

+ func (x *CreateProgramNodeRes) ProtoReflect() protoreflect.Message

+ func (x *CreateProgramNodeRes) Reset()

+ func (x *CreateProgramNodeRes) String() string

+ type CreateRegressionTemplateReq struct

+ RegressionTemplate *RegressionTemplate

+ func (*CreateRegressionTemplateReq) Descriptor() ([]byte, []int)

+ func (*CreateRegressionTemplateReq) ProtoMessage()

+ func (x *CreateRegressionTemplateReq) GetRegressionTemplate() *RegressionTemplate

+ func (x *CreateRegressionTemplateReq) ProtoReflect() protoreflect.Message

+ func (x *CreateRegressionTemplateReq) Reset()

+ func (x *CreateRegressionTemplateReq) String() string

+ type CreateRegressionTemplateRes struct

+ func (*CreateRegressionTemplateRes) Descriptor() ([]byte, []int)

+ func (*CreateRegressionTemplateRes) ProtoMessage()

+ func (x *CreateRegressionTemplateRes) ProtoReflect() protoreflect.Message

+ func (x *CreateRegressionTemplateRes) Reset()

+ func (x *CreateRegressionTemplateRes) String() string

+ type CreateScheduleScenarioWithNodesReq struct

+ CallCenterNodeDescription string

+ CallCenterNodeName string

+ ClientNodeDescription string

+ ClientNodeName string

+ LocationNodeDescription string

+ LocationNodeName string

+ ProgramNodeDescription string

+ ProgramNodeName string

+ ScheduleScenario *ScheduleScenario

+ TimeZoneVal commons.TimeZone

+ func (*CreateScheduleScenarioWithNodesReq) Descriptor() ([]byte, []int)

+ func (*CreateScheduleScenarioWithNodesReq) ProtoMessage()

+ func (x *CreateScheduleScenarioWithNodesReq) GetCallCenterNodeDescription() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetCallCenterNodeName() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetClientNodeDescription() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetClientNodeName() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetLocationNodeDescription() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetLocationNodeName() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetProgramNodeDescription() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetProgramNodeName() string

+ func (x *CreateScheduleScenarioWithNodesReq) GetScheduleScenario() *ScheduleScenario

+ func (x *CreateScheduleScenarioWithNodesReq) GetTimeZoneVal() commons.TimeZone

+ func (x *CreateScheduleScenarioWithNodesReq) ProtoReflect() protoreflect.Message

+ func (x *CreateScheduleScenarioWithNodesReq) Reset()

+ func (x *CreateScheduleScenarioWithNodesReq) String() string

+ type CreateScheduleScenarioWithNodesRes struct

+ ScheduleScenarioSid int64

+ func (*CreateScheduleScenarioWithNodesRes) Descriptor() ([]byte, []int)

+ func (*CreateScheduleScenarioWithNodesRes) ProtoMessage()

+ func (x *CreateScheduleScenarioWithNodesRes) GetScheduleScenarioSid() int64

+ func (x *CreateScheduleScenarioWithNodesRes) ProtoReflect() protoreflect.Message

+ func (x *CreateScheduleScenarioWithNodesRes) Reset()

+ func (x *CreateScheduleScenarioWithNodesRes) String() string

+ type CreateShiftInstanceReq struct

+ DraftScheduleSid int64

+ IsLocked bool

+ MetricTypes []commons.PerformanceMetricType

+ ShiftTemplateSid int64

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSid *wrapperspb.Int64Value

+ WidthInMinutes int32

+ func (*CreateShiftInstanceReq) Descriptor() ([]byte, []int)

+ func (*CreateShiftInstanceReq) ProtoMessage()

+ func (x *CreateShiftInstanceReq) GetDraftScheduleSid() int64

+ func (x *CreateShiftInstanceReq) GetIsLocked() bool

+ func (x *CreateShiftInstanceReq) GetMetricTypes() []commons.PerformanceMetricType

+ func (x *CreateShiftInstanceReq) GetShiftTemplateSid() int64

+ func (x *CreateShiftInstanceReq) GetStartDatetime() *timestamppb.Timestamp

+ func (x *CreateShiftInstanceReq) GetWfmAgentSid() *wrapperspb.Int64Value

+ func (x *CreateShiftInstanceReq) GetWidthInMinutes() int32

+ func (x *CreateShiftInstanceReq) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftInstanceReq) Reset()

+ func (x *CreateShiftInstanceReq) String() string

+ type CreateShiftInstanceRes struct

+ PerformanceMetrics []*PerformanceMetric

+ ShiftInstance *ShiftInstance

+ func (*CreateShiftInstanceRes) Descriptor() ([]byte, []int)

+ func (*CreateShiftInstanceRes) ProtoMessage()

+ func (x *CreateShiftInstanceRes) GetPerformanceMetrics() []*PerformanceMetric

+ func (x *CreateShiftInstanceRes) GetShiftInstance() *ShiftInstance

+ func (x *CreateShiftInstanceRes) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftInstanceRes) Reset()

+ func (x *CreateShiftInstanceRes) String() string

+ type CreateShiftTemplateReq struct

+ ShiftTemplate *ShiftTemplate

+ func (*CreateShiftTemplateReq) Descriptor() ([]byte, []int)

+ func (*CreateShiftTemplateReq) ProtoMessage()

+ func (x *CreateShiftTemplateReq) GetShiftTemplate() *ShiftTemplate

+ func (x *CreateShiftTemplateReq) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftTemplateReq) Reset()

+ func (x *CreateShiftTemplateReq) String() string

+ type CreateShiftTemplateRes struct

+ ShiftTemplateSid int64

+ func (*CreateShiftTemplateRes) Descriptor() ([]byte, []int)

+ func (*CreateShiftTemplateRes) ProtoMessage()

+ func (x *CreateShiftTemplateRes) GetShiftTemplateSid() int64

+ func (x *CreateShiftTemplateRes) ProtoReflect() protoreflect.Message

+ func (x *CreateShiftTemplateRes) Reset()

+ func (x *CreateShiftTemplateRes) String() string

+ type CreateSkillProficienciesReq struct

+ Proficiencies []*SkillProficiency

+ ScheduleScenarioSid int64

+ func (*CreateSkillProficienciesReq) Descriptor() ([]byte, []int)

+ func (*CreateSkillProficienciesReq) ProtoMessage()

+ func (x *CreateSkillProficienciesReq) GetProficiencies() []*SkillProficiency

+ func (x *CreateSkillProficienciesReq) GetScheduleScenarioSid() int64

+ func (x *CreateSkillProficienciesReq) ProtoReflect() protoreflect.Message

+ func (x *CreateSkillProficienciesReq) Reset()

+ func (x *CreateSkillProficienciesReq) String() string

+ type CreateSkillProficienciesRes struct

+ func (*CreateSkillProficienciesRes) Descriptor() ([]byte, []int)

+ func (*CreateSkillProficienciesRes) ProtoMessage()

+ func (x *CreateSkillProficienciesRes) ProtoReflect() protoreflect.Message

+ func (x *CreateSkillProficienciesRes) Reset()

+ func (x *CreateSkillProficienciesRes) String() string

+ type CreateWFMAgentMembershipsReq struct

+ AgentGroupSid int64

+ ScheduleScenarioSid int64

+ WfmAgentSids []int64

+ func (*CreateWFMAgentMembershipsReq) Descriptor() ([]byte, []int)

+ func (*CreateWFMAgentMembershipsReq) ProtoMessage()

+ func (x *CreateWFMAgentMembershipsReq) GetAgentGroupSid() int64

+ func (x *CreateWFMAgentMembershipsReq) GetScheduleScenarioSid() int64

+ func (x *CreateWFMAgentMembershipsReq) GetWfmAgentSids() []int64

+ func (x *CreateWFMAgentMembershipsReq) ProtoReflect() protoreflect.Message

+ func (x *CreateWFMAgentMembershipsReq) Reset()

+ func (x *CreateWFMAgentMembershipsReq) String() string

+ type CreateWFMAgentMembershipsRes struct

+ func (*CreateWFMAgentMembershipsRes) Descriptor() ([]byte, []int)

+ func (*CreateWFMAgentMembershipsRes) ProtoMessage()

+ func (x *CreateWFMAgentMembershipsRes) ProtoReflect() protoreflect.Message

+ func (x *CreateWFMAgentMembershipsRes) Reset()

+ func (x *CreateWFMAgentMembershipsRes) String() string

+ type DOWPlacement struct

+ DayOfWeek commons.DayOfWeek

+ EndMinute int32

+ PlacementType commons.DOWPlacementType

+ StartMinute int32

+ WeekNumber int32

+ func (*DOWPlacement) Descriptor() ([]byte, []int)

+ func (*DOWPlacement) ProtoMessage()

+ func (x *DOWPlacement) GetDayOfWeek() commons.DayOfWeek

+ func (x *DOWPlacement) GetEndMinute() int32

+ func (x *DOWPlacement) GetPlacementType() commons.DOWPlacementType

+ func (x *DOWPlacement) GetStartMinute() int32

+ func (x *DOWPlacement) GetWeekNumber() int32

+ func (x *DOWPlacement) ProtoReflect() protoreflect.Message

+ func (x *DOWPlacement) Reset()

+ func (x *DOWPlacement) String() string

+ type DatetimePattern struct

+ CalendarItems []*DatetimePattern_CalendarItem

+ WeekMaps []*DatetimePattern_WeekMap

+ func (*DatetimePattern) Descriptor() ([]byte, []int)

+ func (*DatetimePattern) ProtoMessage()

+ func (x *DatetimePattern) GetCalendarItems() []*DatetimePattern_CalendarItem

+ func (x *DatetimePattern) GetWeekMaps() []*DatetimePattern_WeekMap

+ func (x *DatetimePattern) ProtoReflect() protoreflect.Message

+ func (x *DatetimePattern) Reset()

+ func (x *DatetimePattern) String() string

+ type DatetimePattern_CalendarItem struct

+ DatetimeRange *commons.DatetimeRange

+ Value *commons.OptionTypes

+ func (*DatetimePattern_CalendarItem) Descriptor() ([]byte, []int)

+ func (*DatetimePattern_CalendarItem) ProtoMessage()

+ func (x *DatetimePattern_CalendarItem) GetDatetimeRange() *commons.DatetimeRange

+ func (x *DatetimePattern_CalendarItem) GetValue() *commons.OptionTypes

+ func (x *DatetimePattern_CalendarItem) ProtoReflect() protoreflect.Message

+ func (x *DatetimePattern_CalendarItem) Reset()

+ func (x *DatetimePattern_CalendarItem) String() string

+ type DatetimePattern_WeekMap struct

+ DatetimeRange *commons.DatetimeRange

+ DayMaps []*DatetimePattern_WeekMap_WeekMapDOW

+ func (*DatetimePattern_WeekMap) Descriptor() ([]byte, []int)

+ func (*DatetimePattern_WeekMap) ProtoMessage()

+ func (x *DatetimePattern_WeekMap) GetDatetimeRange() *commons.DatetimeRange

+ func (x *DatetimePattern_WeekMap) GetDayMaps() []*DatetimePattern_WeekMap_WeekMapDOW

+ func (x *DatetimePattern_WeekMap) ProtoReflect() protoreflect.Message

+ func (x *DatetimePattern_WeekMap) Reset()

+ func (x *DatetimePattern_WeekMap) String() string

+ type DatetimePattern_WeekMap_WeekMapDOW struct

+ DayOfWeek commons.DayOfWeek

+ EndMinuteInDay int32

+ StartMinuteInDay int32

+ Value *commons.OptionTypes

+ func (*DatetimePattern_WeekMap_WeekMapDOW) Descriptor() ([]byte, []int)

+ func (*DatetimePattern_WeekMap_WeekMapDOW) ProtoMessage()

+ func (x *DatetimePattern_WeekMap_WeekMapDOW) GetDayOfWeek() commons.DayOfWeek

+ func (x *DatetimePattern_WeekMap_WeekMapDOW) GetEndMinuteInDay() int32

+ func (x *DatetimePattern_WeekMap_WeekMapDOW) GetStartMinuteInDay() int32

+ func (x *DatetimePattern_WeekMap_WeekMapDOW) GetValue() *commons.OptionTypes

+ func (x *DatetimePattern_WeekMap_WeekMapDOW) ProtoReflect() protoreflect.Message

+ func (x *DatetimePattern_WeekMap_WeekMapDOW) Reset()

+ func (x *DatetimePattern_WeekMap_WeekMapDOW) String() string

+ type DeleteAgentAvailabilityPatternReq struct

+ AgentAvailabilityPatternSid int64

+ func (*DeleteAgentAvailabilityPatternReq) Descriptor() ([]byte, []int)

+ func (*DeleteAgentAvailabilityPatternReq) ProtoMessage()

+ func (x *DeleteAgentAvailabilityPatternReq) GetAgentAvailabilityPatternSid() int64

+ func (x *DeleteAgentAvailabilityPatternReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteAgentAvailabilityPatternReq) Reset()

+ func (x *DeleteAgentAvailabilityPatternReq) String() string

+ type DeleteAgentAvailabilityPatternRes struct

+ func (*DeleteAgentAvailabilityPatternRes) Descriptor() ([]byte, []int)

+ func (*DeleteAgentAvailabilityPatternRes) ProtoMessage()

+ func (x *DeleteAgentAvailabilityPatternRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteAgentAvailabilityPatternRes) Reset()

+ func (x *DeleteAgentAvailabilityPatternRes) String() string

+ type DeleteCallProfileTemplateReq struct

+ CallProfileTemplateSid int64

+ func (*DeleteCallProfileTemplateReq) Descriptor() ([]byte, []int)

+ func (*DeleteCallProfileTemplateReq) ProtoMessage()

+ func (x *DeleteCallProfileTemplateReq) GetCallProfileTemplateSid() int64

+ func (x *DeleteCallProfileTemplateReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteCallProfileTemplateReq) Reset()

+ func (x *DeleteCallProfileTemplateReq) String() string

+ type DeleteCallProfileTemplateRes struct

+ func (*DeleteCallProfileTemplateRes) Descriptor() ([]byte, []int)

+ func (*DeleteCallProfileTemplateRes) ProtoMessage()

+ func (x *DeleteCallProfileTemplateRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteCallProfileTemplateRes) Reset()

+ func (x *DeleteCallProfileTemplateRes) String() string

+ type DeleteConstraintRuleReq struct

+ ConstraintRuleSid int64

+ func (*DeleteConstraintRuleReq) Descriptor() ([]byte, []int)

+ func (*DeleteConstraintRuleReq) ProtoMessage()

+ func (x *DeleteConstraintRuleReq) GetConstraintRuleSid() int64

+ func (x *DeleteConstraintRuleReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteConstraintRuleReq) Reset()

+ func (x *DeleteConstraintRuleReq) String() string

+ type DeleteConstraintRuleRes struct

+ func (*DeleteConstraintRuleRes) Descriptor() ([]byte, []int)

+ func (*DeleteConstraintRuleRes) ProtoMessage()

+ func (x *DeleteConstraintRuleRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteConstraintRuleRes) Reset()

+ func (x *DeleteConstraintRuleRes) String() string

+ type DeleteDraftScheduleReq struct

+ DraftScheduleSid int64

+ func (*DeleteDraftScheduleReq) Descriptor() ([]byte, []int)

+ func (*DeleteDraftScheduleReq) ProtoMessage()

+ func (x *DeleteDraftScheduleReq) GetDraftScheduleSid() int64

+ func (x *DeleteDraftScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteDraftScheduleReq) Reset()

+ func (x *DeleteDraftScheduleReq) String() string

+ type DeleteDraftScheduleRes struct

+ func (*DeleteDraftScheduleRes) Descriptor() ([]byte, []int)

+ func (*DeleteDraftScheduleRes) ProtoMessage()

+ func (x *DeleteDraftScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteDraftScheduleRes) Reset()

+ func (x *DeleteDraftScheduleRes) String() string

+ type DeleteForecastIntervalsReq struct

+ DeleteParam isDeleteForecastIntervalsReq_DeleteParam

+ ForecastIntervalDeleteType DeleteForecastIntervalsReq_ForecastIntervalDeleteType

+ func (*DeleteForecastIntervalsReq) Descriptor() ([]byte, []int)

+ func (*DeleteForecastIntervalsReq) ProtoMessage()

+ func (m *DeleteForecastIntervalsReq) GetDeleteParam() isDeleteForecastIntervalsReq_DeleteParam

+ func (x *DeleteForecastIntervalsReq) GetForecastIntervalDeleteType() DeleteForecastIntervalsReq_ForecastIntervalDeleteType

+ func (x *DeleteForecastIntervalsReq) GetForecastIntervalSids() *DeleteForecastIntervalsReq_IntervalSids

+ func (x *DeleteForecastIntervalsReq) GetSkillProfileSid() int64

+ func (x *DeleteForecastIntervalsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteForecastIntervalsReq) Reset()

+ func (x *DeleteForecastIntervalsReq) String() string

+ type DeleteForecastIntervalsReq_ForecastIntervalDeleteType int32

+ const DeleteForecastIntervalsReq_DELTAS

+ const DeleteForecastIntervalsReq_INTERVALS_AND_DELTAS

+ func (DeleteForecastIntervalsReq_ForecastIntervalDeleteType) Descriptor() protoreflect.EnumDescriptor

+ func (DeleteForecastIntervalsReq_ForecastIntervalDeleteType) EnumDescriptor() ([]byte, []int)

+ func (DeleteForecastIntervalsReq_ForecastIntervalDeleteType) Type() protoreflect.EnumType

+ func (x DeleteForecastIntervalsReq_ForecastIntervalDeleteType) Enum() *DeleteForecastIntervalsReq_ForecastIntervalDeleteType

+ func (x DeleteForecastIntervalsReq_ForecastIntervalDeleteType) Number() protoreflect.EnumNumber

+ func (x DeleteForecastIntervalsReq_ForecastIntervalDeleteType) String() string

+ type DeleteForecastIntervalsReq_ForecastIntervalSids struct

+ ForecastIntervalSids *DeleteForecastIntervalsReq_IntervalSids

+ type DeleteForecastIntervalsReq_IntervalSids struct

+ Sids []int64

+ func (*DeleteForecastIntervalsReq_IntervalSids) Descriptor() ([]byte, []int)

+ func (*DeleteForecastIntervalsReq_IntervalSids) ProtoMessage()

+ func (x *DeleteForecastIntervalsReq_IntervalSids) GetSids() []int64

+ func (x *DeleteForecastIntervalsReq_IntervalSids) ProtoReflect() protoreflect.Message

+ func (x *DeleteForecastIntervalsReq_IntervalSids) Reset()

+ func (x *DeleteForecastIntervalsReq_IntervalSids) String() string

+ type DeleteForecastIntervalsReq_SkillProfileSid struct

+ SkillProfileSid int64

+ type DeleteForecastIntervalsRes struct

+ func (*DeleteForecastIntervalsRes) Descriptor() ([]byte, []int)

+ func (*DeleteForecastIntervalsRes) ProtoMessage()

+ func (x *DeleteForecastIntervalsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteForecastIntervalsRes) Reset()

+ func (x *DeleteForecastIntervalsRes) String() string

+ type DeleteHistoricalDataDeltasReq struct

+ SkillProfileSid int64

+ StartDatetimes []*timestamppb.Timestamp

+ func (*DeleteHistoricalDataDeltasReq) Descriptor() ([]byte, []int)

+ func (*DeleteHistoricalDataDeltasReq) ProtoMessage()

+ func (x *DeleteHistoricalDataDeltasReq) GetSkillProfileSid() int64

+ func (x *DeleteHistoricalDataDeltasReq) GetStartDatetimes() []*timestamppb.Timestamp

+ func (x *DeleteHistoricalDataDeltasReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteHistoricalDataDeltasReq) Reset()

+ func (x *DeleteHistoricalDataDeltasReq) String() string

+ type DeleteHistoricalDataDeltasRes struct

+ func (*DeleteHistoricalDataDeltasRes) Descriptor() ([]byte, []int)

+ func (*DeleteHistoricalDataDeltasRes) ProtoMessage()

+ func (x *DeleteHistoricalDataDeltasRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteHistoricalDataDeltasRes) Reset()

+ func (x *DeleteHistoricalDataDeltasRes) String() string

+ type DeleteOpenTimesPatternReq struct

+ OpenTimesPatternSid int64

+ func (*DeleteOpenTimesPatternReq) Descriptor() ([]byte, []int)

+ func (*DeleteOpenTimesPatternReq) ProtoMessage()

+ func (x *DeleteOpenTimesPatternReq) GetOpenTimesPatternSid() int64

+ func (x *DeleteOpenTimesPatternReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteOpenTimesPatternReq) Reset()

+ func (x *DeleteOpenTimesPatternReq) String() string

+ type DeleteOpenTimesPatternRes struct

+ func (*DeleteOpenTimesPatternRes) Descriptor() ([]byte, []int)

+ func (*DeleteOpenTimesPatternRes) ProtoMessage()

+ func (x *DeleteOpenTimesPatternRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteOpenTimesPatternRes) Reset()

+ func (x *DeleteOpenTimesPatternRes) String() string

+ type DeletePlacementRuleReq struct

+ PlacementRuleSid int64

+ func (*DeletePlacementRuleReq) Descriptor() ([]byte, []int)

+ func (*DeletePlacementRuleReq) ProtoMessage()

+ func (x *DeletePlacementRuleReq) GetPlacementRuleSid() int64

+ func (x *DeletePlacementRuleReq) ProtoReflect() protoreflect.Message

+ func (x *DeletePlacementRuleReq) Reset()

+ func (x *DeletePlacementRuleReq) String() string

+ type DeletePlacementRuleRes struct

+ func (*DeletePlacementRuleRes) Descriptor() ([]byte, []int)

+ func (*DeletePlacementRuleRes) ProtoMessage()

+ func (x *DeletePlacementRuleRes) ProtoReflect() protoreflect.Message

+ func (x *DeletePlacementRuleRes) Reset()

+ func (x *DeletePlacementRuleRes) String() string

+ type DeleteRegressionTemplateReq struct

+ RegressionTemplateSid int64

+ func (*DeleteRegressionTemplateReq) Descriptor() ([]byte, []int)

+ func (*DeleteRegressionTemplateReq) ProtoMessage()

+ func (x *DeleteRegressionTemplateReq) GetRegressionTemplateSid() int64

+ func (x *DeleteRegressionTemplateReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteRegressionTemplateReq) Reset()

+ func (x *DeleteRegressionTemplateReq) String() string

+ type DeleteRegressionTemplateRes struct

+ func (*DeleteRegressionTemplateRes) Descriptor() ([]byte, []int)

+ func (*DeleteRegressionTemplateRes) ProtoMessage()

+ func (x *DeleteRegressionTemplateRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteRegressionTemplateRes) Reset()

+ func (x *DeleteRegressionTemplateRes) String() string

+ type DeleteSchedulingTargetReq struct

+ NodeSelector *ParentEntity

+ func (*DeleteSchedulingTargetReq) Descriptor() ([]byte, []int)

+ func (*DeleteSchedulingTargetReq) ProtoMessage()

+ func (x *DeleteSchedulingTargetReq) GetNodeSelector() *ParentEntity

+ func (x *DeleteSchedulingTargetReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteSchedulingTargetReq) Reset()

+ func (x *DeleteSchedulingTargetReq) String() string

+ type DeleteSchedulingTargetRes struct

+ func (*DeleteSchedulingTargetRes) Descriptor() ([]byte, []int)

+ func (*DeleteSchedulingTargetRes) ProtoMessage()

+ func (x *DeleteSchedulingTargetRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteSchedulingTargetRes) Reset()

+ func (x *DeleteSchedulingTargetRes) String() string

+ type DeleteShiftInstancesReq struct

+ ShiftInstanceSids []int64

+ func (*DeleteShiftInstancesReq) Descriptor() ([]byte, []int)

+ func (*DeleteShiftInstancesReq) ProtoMessage()

+ func (x *DeleteShiftInstancesReq) GetShiftInstanceSids() []int64

+ func (x *DeleteShiftInstancesReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteShiftInstancesReq) Reset()

+ func (x *DeleteShiftInstancesReq) String() string

+ type DeleteShiftInstancesRes struct

+ func (*DeleteShiftInstancesRes) Descriptor() ([]byte, []int)

+ func (*DeleteShiftInstancesRes) ProtoMessage()

+ func (x *DeleteShiftInstancesRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteShiftInstancesRes) Reset()

+ func (x *DeleteShiftInstancesRes) String() string

+ type DeleteSkillProficiencyReq struct

+ SkillProficiencySid int64

+ func (*DeleteSkillProficiencyReq) Descriptor() ([]byte, []int)

+ func (*DeleteSkillProficiencyReq) ProtoMessage()

+ func (x *DeleteSkillProficiencyReq) GetSkillProficiencySid() int64

+ func (x *DeleteSkillProficiencyReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteSkillProficiencyReq) Reset()

+ func (x *DeleteSkillProficiencyReq) String() string

+ type DeleteSkillProficiencyRes struct

+ func (*DeleteSkillProficiencyRes) Descriptor() ([]byte, []int)

+ func (*DeleteSkillProficiencyRes) ProtoMessage()

+ func (x *DeleteSkillProficiencyRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteSkillProficiencyRes) Reset()

+ func (x *DeleteSkillProficiencyRes) String() string

+ type DeleteWFMAgentMembershipsReq struct

+ AgentGroupSid int64

+ WfmAgentSids []int64

+ func (*DeleteWFMAgentMembershipsReq) Descriptor() ([]byte, []int)

+ func (*DeleteWFMAgentMembershipsReq) ProtoMessage()

+ func (x *DeleteWFMAgentMembershipsReq) GetAgentGroupSid() int64

+ func (x *DeleteWFMAgentMembershipsReq) GetWfmAgentSids() []int64

+ func (x *DeleteWFMAgentMembershipsReq) ProtoReflect() protoreflect.Message

+ func (x *DeleteWFMAgentMembershipsReq) Reset()

+ func (x *DeleteWFMAgentMembershipsReq) String() string

+ type DeleteWFMAgentMembershipsRes struct

+ func (*DeleteWFMAgentMembershipsRes) Descriptor() ([]byte, []int)

+ func (*DeleteWFMAgentMembershipsRes) ProtoMessage()

+ func (x *DeleteWFMAgentMembershipsRes) ProtoReflect() protoreflect.Message

+ func (x *DeleteWFMAgentMembershipsRes) Reset()

+ func (x *DeleteWFMAgentMembershipsRes) String() string

+ type Diagnostic struct

+ Code commons.DiagnosticCode

+ Level commons.DiagnosticLevel

+ Message string

+ SourceEntity *ParentEntity

+ func (*Diagnostic) Descriptor() ([]byte, []int)

+ func (*Diagnostic) ProtoMessage()

+ func (x *Diagnostic) GetCode() commons.DiagnosticCode

+ func (x *Diagnostic) GetLevel() commons.DiagnosticLevel

+ func (x *Diagnostic) GetMessage() string

+ func (x *Diagnostic) GetSourceEntity() *ParentEntity

+ func (x *Diagnostic) ProtoReflect() protoreflect.Message

+ func (x *Diagnostic) Reset()

+ func (x *Diagnostic) String() string

+ type Diagnostics struct

+ Diagnostics []*Diagnostic

+ SourceEntity *ParentEntity

+ func (*Diagnostics) Descriptor() ([]byte, []int)

+ func (*Diagnostics) ProtoMessage()

+ func (x *Diagnostics) GetDiagnostics() []*Diagnostic

+ func (x *Diagnostics) GetSourceEntity() *ParentEntity

+ func (x *Diagnostics) ProtoReflect() protoreflect.Message

+ func (x *Diagnostics) Reset()

+ func (x *Diagnostics) String() string

+ type DisconnectInactiveSkillProfileMappingReq struct

+ InactiveSkillProfileSid int64

+ func (*DisconnectInactiveSkillProfileMappingReq) Descriptor() ([]byte, []int)

+ func (*DisconnectInactiveSkillProfileMappingReq) ProtoMessage()

+ func (x *DisconnectInactiveSkillProfileMappingReq) GetInactiveSkillProfileSid() int64

+ func (x *DisconnectInactiveSkillProfileMappingReq) ProtoReflect() protoreflect.Message

+ func (x *DisconnectInactiveSkillProfileMappingReq) Reset()

+ func (x *DisconnectInactiveSkillProfileMappingReq) String() string

+ type DisconnectInactiveSkillProfileMappingRes struct

+ func (*DisconnectInactiveSkillProfileMappingRes) Descriptor() ([]byte, []int)

+ func (*DisconnectInactiveSkillProfileMappingRes) ProtoMessage()

+ func (x *DisconnectInactiveSkillProfileMappingRes) ProtoReflect() protoreflect.Message

+ func (x *DisconnectInactiveSkillProfileMappingRes) Reset()

+ func (x *DisconnectInactiveSkillProfileMappingRes) String() string

+ type DraftSchedule struct

+ CreatedAt *timestamppb.Timestamp

+ CreatedByUserId string

+ DatetimeRange *commons.DatetimeRange

+ Description string

+ DraftScheduleSid int64

+ LastUpdatedAt *timestamppb.Timestamp

+ Name string

+ PerformanceMetrics []*PerformanceMetric

+ ShiftInstances []*ShiftInstance

+ func (*DraftSchedule) Descriptor() ([]byte, []int)

+ func (*DraftSchedule) ProtoMessage()

+ func (x *DraftSchedule) GetCreatedAt() *timestamppb.Timestamp

+ func (x *DraftSchedule) GetCreatedByUserId() string

+ func (x *DraftSchedule) GetDatetimeRange() *commons.DatetimeRange

+ func (x *DraftSchedule) GetDescription() string

+ func (x *DraftSchedule) GetDraftScheduleSid() int64

+ func (x *DraftSchedule) GetLastUpdatedAt() *timestamppb.Timestamp

+ func (x *DraftSchedule) GetName() string

+ func (x *DraftSchedule) GetPerformanceMetrics() []*PerformanceMetric

+ func (x *DraftSchedule) GetShiftInstances() []*ShiftInstance

+ func (x *DraftSchedule) ProtoReflect() protoreflect.Message

+ func (x *DraftSchedule) Reset()

+ func (x *DraftSchedule) String() string

+ type FTERequiredVsAchievedInterval struct

+ AchievedFtes int32

+ RequiredCalls int32

+ StartDatetime *timestamppb.Timestamp

+ func (*FTERequiredVsAchievedInterval) Descriptor() ([]byte, []int)

+ func (*FTERequiredVsAchievedInterval) ProtoMessage()

+ func (x *FTERequiredVsAchievedInterval) GetAchievedFtes() int32

+ func (x *FTERequiredVsAchievedInterval) GetRequiredCalls() int32

+ func (x *FTERequiredVsAchievedInterval) GetStartDatetime() *timestamppb.Timestamp

+ func (x *FTERequiredVsAchievedInterval) ProtoReflect() protoreflect.Message

+ func (x *FTERequiredVsAchievedInterval) Reset()

+ func (x *FTERequiredVsAchievedInterval) String() string

+ type GetAvailabilityBitmapsReq struct

+ DatetimeRange *commons.DatetimeRange

+ EntitiesToCheck []*ParentEntity

+ IncludeInactive bool

+ ScheduleScenarioSid int64

+ func (*GetAvailabilityBitmapsReq) Descriptor() ([]byte, []int)

+ func (*GetAvailabilityBitmapsReq) ProtoMessage()

+ func (x *GetAvailabilityBitmapsReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *GetAvailabilityBitmapsReq) GetEntitiesToCheck() []*ParentEntity

+ func (x *GetAvailabilityBitmapsReq) GetIncludeInactive() bool

+ func (x *GetAvailabilityBitmapsReq) GetScheduleScenarioSid() int64

+ func (x *GetAvailabilityBitmapsReq) ProtoReflect() protoreflect.Message

+ func (x *GetAvailabilityBitmapsReq) Reset()

+ func (x *GetAvailabilityBitmapsReq) String() string

+ type GetAvailabilityBitmapsRes struct

+ Bitmaps []*AvailabilityBitmapSet

+ func (*GetAvailabilityBitmapsRes) Descriptor() ([]byte, []int)

+ func (*GetAvailabilityBitmapsRes) ProtoMessage()

+ func (x *GetAvailabilityBitmapsRes) GetBitmaps() []*AvailabilityBitmapSet

+ func (x *GetAvailabilityBitmapsRes) ProtoReflect() protoreflect.Message

+ func (x *GetAvailabilityBitmapsRes) Reset()

+ func (x *GetAvailabilityBitmapsRes) String() string

+ type GetAvailableRegressionForecasterModelTypesReq struct

+ func (*GetAvailableRegressionForecasterModelTypesReq) Descriptor() ([]byte, []int)

+ func (*GetAvailableRegressionForecasterModelTypesReq) ProtoMessage()

+ func (x *GetAvailableRegressionForecasterModelTypesReq) ProtoReflect() protoreflect.Message

+ func (x *GetAvailableRegressionForecasterModelTypesReq) Reset()

+ func (x *GetAvailableRegressionForecasterModelTypesReq) String() string

+ type GetAvailableRegressionForecasterModelTypesRes struct

+ ModelTypes []commons.RegressionForecasterModelTypes

+ func (*GetAvailableRegressionForecasterModelTypesRes) Descriptor() ([]byte, []int)

+ func (*GetAvailableRegressionForecasterModelTypesRes) ProtoMessage()

+ func (x *GetAvailableRegressionForecasterModelTypesRes) GetModelTypes() []commons.RegressionForecasterModelTypes

+ func (x *GetAvailableRegressionForecasterModelTypesRes) ProtoReflect() protoreflect.Message

+ func (x *GetAvailableRegressionForecasterModelTypesRes) Reset()

+ func (x *GetAvailableRegressionForecasterModelTypesRes) String() string

+ type GetDraftScheduleReq struct

+ DatetimeRange *commons.DatetimeRange

+ DraftScheduleSid int64

+ IncludeActivity bool

+ IncludeSchedulingActivity bool

+ IncludeShiftInstances bool

+ IncludeShiftSegments bool

+ IncludeShiftTemplate bool

+ NodeSelector *ParentEntity

+ func (*GetDraftScheduleReq) Descriptor() ([]byte, []int)

+ func (*GetDraftScheduleReq) ProtoMessage()

+ func (x *GetDraftScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *GetDraftScheduleReq) GetDraftScheduleSid() int64

+ func (x *GetDraftScheduleReq) GetIncludeActivity() bool

+ func (x *GetDraftScheduleReq) GetIncludeSchedulingActivity() bool

+ func (x *GetDraftScheduleReq) GetIncludeShiftInstances() bool

+ func (x *GetDraftScheduleReq) GetIncludeShiftSegments() bool

+ func (x *GetDraftScheduleReq) GetIncludeShiftTemplate() bool

+ func (x *GetDraftScheduleReq) GetNodeSelector() *ParentEntity

+ func (x *GetDraftScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *GetDraftScheduleReq) Reset()

+ func (x *GetDraftScheduleReq) String() string

+ type GetDraftScheduleRequiredCallsReq struct

+ DraftScheduleSid int64

+ IntervalWidthInMinutes int32

+ ViewingRange *commons.DatetimeRange

+ func (*GetDraftScheduleRequiredCallsReq) Descriptor() ([]byte, []int)

+ func (*GetDraftScheduleRequiredCallsReq) ProtoMessage()

+ func (x *GetDraftScheduleRequiredCallsReq) GetDraftScheduleSid() int64

+ func (x *GetDraftScheduleRequiredCallsReq) GetIntervalWidthInMinutes() int32

+ func (x *GetDraftScheduleRequiredCallsReq) GetViewingRange() *commons.DatetimeRange

+ func (x *GetDraftScheduleRequiredCallsReq) ProtoReflect() protoreflect.Message

+ func (x *GetDraftScheduleRequiredCallsReq) Reset()

+ func (x *GetDraftScheduleRequiredCallsReq) String() string

+ type GetDraftScheduleRequiredCallsRes struct

+ IntervalWidthInMinutes int32

+ RequiredCallsIntervals []*RequiredCallsInterval

+ func (*GetDraftScheduleRequiredCallsRes) Descriptor() ([]byte, []int)

+ func (*GetDraftScheduleRequiredCallsRes) ProtoMessage()

+ func (x *GetDraftScheduleRequiredCallsRes) GetIntervalWidthInMinutes() int32

+ func (x *GetDraftScheduleRequiredCallsRes) GetRequiredCallsIntervals() []*RequiredCallsInterval

+ func (x *GetDraftScheduleRequiredCallsRes) ProtoReflect() protoreflect.Message

+ func (x *GetDraftScheduleRequiredCallsRes) Reset()

+ func (x *GetDraftScheduleRequiredCallsRes) String() string

+ type GetDraftScheduleRes struct

+ DraftSchedule *DraftSchedule

+ func (*GetDraftScheduleRes) Descriptor() ([]byte, []int)

+ func (*GetDraftScheduleRes) ProtoMessage()

+ func (x *GetDraftScheduleRes) GetDraftSchedule() *DraftSchedule

+ func (x *GetDraftScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *GetDraftScheduleRes) Reset()

+ func (x *GetDraftScheduleRes) String() string

+ type GetForecastStatisticsRes struct

+ AreStatsInvalid bool

+ InvalidReason string

+ NumIntervalsMeasured int32

+ PercentCallsOverUnder float32

+ RmsErrorCalls float32

+ RmsError_ACW float32

+ RmsError_AHT float32

+ RmsError_ASA float32

+ RmsError_ATAB float32

+ TotalCallsHistorical int32

+ TotalCallsPredicted int32

+ func (*GetForecastStatisticsRes) Descriptor() ([]byte, []int)

+ func (*GetForecastStatisticsRes) ProtoMessage()

+ func (x *GetForecastStatisticsRes) GetAreStatsInvalid() bool

+ func (x *GetForecastStatisticsRes) GetInvalidReason() string

+ func (x *GetForecastStatisticsRes) GetNumIntervalsMeasured() int32

+ func (x *GetForecastStatisticsRes) GetPercentCallsOverUnder() float32

+ func (x *GetForecastStatisticsRes) GetRmsErrorCalls() float32

+ func (x *GetForecastStatisticsRes) GetRmsError_ACW() float32

+ func (x *GetForecastStatisticsRes) GetRmsError_AHT() float32

+ func (x *GetForecastStatisticsRes) GetRmsError_ASA() float32

+ func (x *GetForecastStatisticsRes) GetRmsError_ATAB() float32

+ func (x *GetForecastStatisticsRes) GetTotalCallsHistorical() int32

+ func (x *GetForecastStatisticsRes) GetTotalCallsPredicted() int32

+ func (x *GetForecastStatisticsRes) ProtoReflect() protoreflect.Message

+ func (x *GetForecastStatisticsRes) Reset()

+ func (x *GetForecastStatisticsRes) String() string

+ type GetForecastingParametersReq struct

+ func (*GetForecastingParametersReq) Descriptor() ([]byte, []int)

+ func (*GetForecastingParametersReq) ProtoMessage()

+ func (x *GetForecastingParametersReq) ProtoReflect() protoreflect.Message

+ func (x *GetForecastingParametersReq) Reset()

+ func (x *GetForecastingParametersReq) String() string

+ type GetForecastingParametersRes struct

+ ForecastingParameters *commons.ForecastingParameters

+ func (*GetForecastingParametersRes) Descriptor() ([]byte, []int)

+ func (*GetForecastingParametersRes) ProtoMessage()

+ func (x *GetForecastingParametersRes) GetForecastingParameters() *commons.ForecastingParameters

+ func (x *GetForecastingParametersRes) ProtoReflect() protoreflect.Message

+ func (x *GetForecastingParametersRes) Reset()

+ func (x *GetForecastingParametersRes) String() string

+ type GetLastSkillProfileResyncDateReq struct

+ func (*GetLastSkillProfileResyncDateReq) Descriptor() ([]byte, []int)

+ func (*GetLastSkillProfileResyncDateReq) ProtoMessage()

+ func (x *GetLastSkillProfileResyncDateReq) ProtoReflect() protoreflect.Message

+ func (x *GetLastSkillProfileResyncDateReq) Reset()

+ func (x *GetLastSkillProfileResyncDateReq) String() string

+ type GetLastSkillProfileResyncDateRes struct

+ ResyncDate *timestamppb.Timestamp

+ func (*GetLastSkillProfileResyncDateRes) Descriptor() ([]byte, []int)

+ func (*GetLastSkillProfileResyncDateRes) ProtoMessage()

+ func (x *GetLastSkillProfileResyncDateRes) GetResyncDate() *timestamppb.Timestamp

+ func (x *GetLastSkillProfileResyncDateRes) ProtoReflect() protoreflect.Message

+ func (x *GetLastSkillProfileResyncDateRes) Reset()

+ func (x *GetLastSkillProfileResyncDateRes) String() string

+ type GetOpenTimesBitmapsReq struct

+ DatetimeRange *commons.DatetimeRange

+ IncludeInactive bool

+ NodeToCheck *ParentEntity

+ ScheduleScenarioSid int64

+ func (*GetOpenTimesBitmapsReq) Descriptor() ([]byte, []int)

+ func (*GetOpenTimesBitmapsReq) ProtoMessage()

+ func (x *GetOpenTimesBitmapsReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *GetOpenTimesBitmapsReq) GetIncludeInactive() bool

+ func (x *GetOpenTimesBitmapsReq) GetNodeToCheck() *ParentEntity

+ func (x *GetOpenTimesBitmapsReq) GetScheduleScenarioSid() int64

+ func (x *GetOpenTimesBitmapsReq) ProtoReflect() protoreflect.Message

+ func (x *GetOpenTimesBitmapsReq) Reset()

+ func (x *GetOpenTimesBitmapsReq) String() string

+ type GetOpenTimesBitmapsRes struct

+ InheritedBitmap []commons.OpenTimesOption

+ OwnBitmap []commons.OpenTimesOption

+ ResultingBitmap []commons.OpenTimesOption

+ func (*GetOpenTimesBitmapsRes) Descriptor() ([]byte, []int)

+ func (*GetOpenTimesBitmapsRes) ProtoMessage()

+ func (x *GetOpenTimesBitmapsRes) GetInheritedBitmap() []commons.OpenTimesOption

+ func (x *GetOpenTimesBitmapsRes) GetOwnBitmap() []commons.OpenTimesOption

+ func (x *GetOpenTimesBitmapsRes) GetResultingBitmap() []commons.OpenTimesOption

+ func (x *GetOpenTimesBitmapsRes) ProtoReflect() protoreflect.Message

+ func (x *GetOpenTimesBitmapsRes) Reset()

+ func (x *GetOpenTimesBitmapsRes) String() string

+ type GetPerformanceMetricsReq struct

+ DatetimeRange *commons.DatetimeRange

+ IntervalWidthInMinutes int32

+ MetricParams []*PerformanceMetricParameter

+ NodeSelector *ParentEntity

+ ScheduleSelector *commons.ScheduleSelector

+ func (*GetPerformanceMetricsReq) Descriptor() ([]byte, []int)

+ func (*GetPerformanceMetricsReq) ProtoMessage()

+ func (x *GetPerformanceMetricsReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *GetPerformanceMetricsReq) GetIntervalWidthInMinutes() int32

+ func (x *GetPerformanceMetricsReq) GetMetricParams() []*PerformanceMetricParameter

+ func (x *GetPerformanceMetricsReq) GetNodeSelector() *ParentEntity

+ func (x *GetPerformanceMetricsReq) GetScheduleSelector() *commons.ScheduleSelector

+ func (x *GetPerformanceMetricsReq) ProtoReflect() protoreflect.Message

+ func (x *GetPerformanceMetricsReq) Reset()

+ func (x *GetPerformanceMetricsReq) String() string

+ type GetPerformanceMetricsRes struct

+ PerformanceMetrics []*PerformanceMetric

+ func (*GetPerformanceMetricsRes) Descriptor() ([]byte, []int)

+ func (*GetPerformanceMetricsRes) ProtoMessage()

+ func (x *GetPerformanceMetricsRes) GetPerformanceMetrics() []*PerformanceMetric

+ func (x *GetPerformanceMetricsRes) ProtoReflect() protoreflect.Message

+ func (x *GetPerformanceMetricsRes) Reset()

+ func (x *GetPerformanceMetricsRes) String() string

+ type GetPublishedScheduleReq struct

+ DatetimeRange *commons.DatetimeRange

+ IncludeActivity bool

+ IncludeSchedulingActivity bool

+ IncludeShiftInstances bool

+ IncludeShiftSegments bool

+ IncludeShiftTemplate bool

+ NodeSelector *ParentEntity

+ func (*GetPublishedScheduleReq) Descriptor() ([]byte, []int)

+ func (*GetPublishedScheduleReq) ProtoMessage()

+ func (x *GetPublishedScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *GetPublishedScheduleReq) GetIncludeActivity() bool

+ func (x *GetPublishedScheduleReq) GetIncludeSchedulingActivity() bool

+ func (x *GetPublishedScheduleReq) GetIncludeShiftInstances() bool

+ func (x *GetPublishedScheduleReq) GetIncludeShiftSegments() bool

+ func (x *GetPublishedScheduleReq) GetIncludeShiftTemplate() bool

+ func (x *GetPublishedScheduleReq) GetNodeSelector() *ParentEntity

+ func (x *GetPublishedScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *GetPublishedScheduleReq) Reset()

+ func (x *GetPublishedScheduleReq) String() string

+ type GetPublishedScheduleRequiredCallsReq struct

+ IntervalWidthInMinutes int32

+ ViewingRange *commons.DatetimeRange

+ func (*GetPublishedScheduleRequiredCallsReq) Descriptor() ([]byte, []int)

+ func (*GetPublishedScheduleRequiredCallsReq) ProtoMessage()

+ func (x *GetPublishedScheduleRequiredCallsReq) GetIntervalWidthInMinutes() int32

+ func (x *GetPublishedScheduleRequiredCallsReq) GetViewingRange() *commons.DatetimeRange

+ func (x *GetPublishedScheduleRequiredCallsReq) ProtoReflect() protoreflect.Message

+ func (x *GetPublishedScheduleRequiredCallsReq) Reset()

+ func (x *GetPublishedScheduleRequiredCallsReq) String() string

+ type GetPublishedScheduleRequiredCallsRes struct

+ IntervalWidthInMinutes int32

+ RequiredCallsIntervals []*RequiredCallsInterval

+ func (*GetPublishedScheduleRequiredCallsRes) Descriptor() ([]byte, []int)

+ func (*GetPublishedScheduleRequiredCallsRes) ProtoMessage()

+ func (x *GetPublishedScheduleRequiredCallsRes) GetIntervalWidthInMinutes() int32

+ func (x *GetPublishedScheduleRequiredCallsRes) GetRequiredCallsIntervals() []*RequiredCallsInterval

+ func (x *GetPublishedScheduleRequiredCallsRes) ProtoReflect() protoreflect.Message

+ func (x *GetPublishedScheduleRequiredCallsRes) Reset()

+ func (x *GetPublishedScheduleRequiredCallsRes) String() string

+ type GetPublishedScheduleRes struct

+ PublishedSchedule *PublishedSchedule

+ func (*GetPublishedScheduleRes) Descriptor() ([]byte, []int)

+ func (*GetPublishedScheduleRes) ProtoMessage()

+ func (x *GetPublishedScheduleRes) GetPublishedSchedule() *PublishedSchedule

+ func (x *GetPublishedScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *GetPublishedScheduleRes) Reset()

+ func (x *GetPublishedScheduleRes) String() string

+ type GetSchedulingTargetReq struct

+ NodeSelector *ParentEntity

+ func (*GetSchedulingTargetReq) Descriptor() ([]byte, []int)

+ func (*GetSchedulingTargetReq) ProtoMessage()

+ func (x *GetSchedulingTargetReq) GetNodeSelector() *ParentEntity

+ func (x *GetSchedulingTargetReq) ProtoReflect() protoreflect.Message

+ func (x *GetSchedulingTargetReq) Reset()

+ func (x *GetSchedulingTargetReq) String() string

+ type GetSchedulingTargetRes struct

+ InheritedSchedulingTarget *SchedulingTarget

+ OwnSchedulingTarget *SchedulingTarget

+ ResultingSchedulingTarget *SchedulingTarget

+ func (*GetSchedulingTargetRes) Descriptor() ([]byte, []int)

+ func (*GetSchedulingTargetRes) ProtoMessage()

+ func (x *GetSchedulingTargetRes) GetInheritedSchedulingTarget() *SchedulingTarget

+ func (x *GetSchedulingTargetRes) GetOwnSchedulingTarget() *SchedulingTarget

+ func (x *GetSchedulingTargetRes) GetResultingSchedulingTarget() *SchedulingTarget

+ func (x *GetSchedulingTargetRes) ProtoReflect() protoreflect.Message

+ func (x *GetSchedulingTargetRes) Reset()

+ func (x *GetSchedulingTargetRes) String() string

+ type GetSkillProfileReq struct

+ SkillProfileSid int64

+ func (*GetSkillProfileReq) Descriptor() ([]byte, []int)

+ func (*GetSkillProfileReq) ProtoMessage()

+ func (x *GetSkillProfileReq) GetSkillProfileSid() int64

+ func (x *GetSkillProfileReq) ProtoReflect() protoreflect.Message

+ func (x *GetSkillProfileReq) Reset()

+ func (x *GetSkillProfileReq) String() string

+ type GetSkillProfileRes struct

+ Mappings []*GetSkillProfileRes_Mapping

+ SkillProfile *SkillProfile

+ func (*GetSkillProfileRes) Descriptor() ([]byte, []int)

+ func (*GetSkillProfileRes) ProtoMessage()

+ func (x *GetSkillProfileRes) GetMappings() []*GetSkillProfileRes_Mapping

+ func (x *GetSkillProfileRes) GetSkillProfile() *SkillProfile

+ func (x *GetSkillProfileRes) ProtoReflect() protoreflect.Message

+ func (x *GetSkillProfileRes) Reset()

+ func (x *GetSkillProfileRes) String() string

+ type GetSkillProfileRes_Mapping struct

+ Name string

+ SkillProfileSid int64

+ func (*GetSkillProfileRes_Mapping) Descriptor() ([]byte, []int)

+ func (*GetSkillProfileRes_Mapping) ProtoMessage()

+ func (x *GetSkillProfileRes_Mapping) GetName() string

+ func (x *GetSkillProfileRes_Mapping) GetSkillProfileSid() int64

+ func (x *GetSkillProfileRes_Mapping) ProtoReflect() protoreflect.Message

+ func (x *GetSkillProfileRes_Mapping) Reset()

+ func (x *GetSkillProfileRes_Mapping) String() string

+ type GetSkillProfilesCountReq struct

+ func (*GetSkillProfilesCountReq) Descriptor() ([]byte, []int)

+ func (*GetSkillProfilesCountReq) ProtoMessage()

+ func (x *GetSkillProfilesCountReq) ProtoReflect() protoreflect.Message

+ func (x *GetSkillProfilesCountReq) Reset()

+ func (x *GetSkillProfilesCountReq) String() string

+ type GetSkillProfilesCountRes struct

+ Count int32

+ func (*GetSkillProfilesCountRes) Descriptor() ([]byte, []int)

+ func (*GetSkillProfilesCountRes) ProtoMessage()

+ func (x *GetSkillProfilesCountRes) GetCount() int32

+ func (x *GetSkillProfilesCountRes) ProtoReflect() protoreflect.Message

+ func (x *GetSkillProfilesCountRes) Reset()

+ func (x *GetSkillProfilesCountRes) String() string

+ type HistoricalDataInterval struct

+ AverageAfterCallWorkInSeconds *wrapperspb.FloatValue

+ AverageHandleTimeInSeconds *wrapperspb.FloatValue

+ AverageSpeedOfAnswerInSeconds *wrapperspb.FloatValue

+ AverageTimeToAbortInSeconds *wrapperspb.FloatValue

+ IsDelta bool

+ OriginalAverageAfterCallWorkInSeconds *wrapperspb.FloatValue

+ OriginalAverageHandleTimeInSeconds *wrapperspb.FloatValue

+ OriginalAverageSpeedOfAnswerInSeconds *wrapperspb.FloatValue

+ OriginalAverageTimeToAbortInSeconds *wrapperspb.FloatValue

+ OriginalTotalAbandonedCalls int32

+ OriginalTotalCalls int32

+ SkillProfileSid int64

+ StartDatetime *timestamppb.Timestamp

+ TotalAbandonedCalls int32

+ TotalCalls int32

+ func (*HistoricalDataInterval) Descriptor() ([]byte, []int)

+ func (*HistoricalDataInterval) ProtoMessage()

+ func (x *HistoricalDataInterval) GetAverageAfterCallWorkInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetAverageHandleTimeInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetAverageSpeedOfAnswerInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetAverageTimeToAbortInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetIsDelta() bool

+ func (x *HistoricalDataInterval) GetOriginalAverageAfterCallWorkInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetOriginalAverageHandleTimeInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetOriginalAverageSpeedOfAnswerInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetOriginalAverageTimeToAbortInSeconds() *wrapperspb.FloatValue

+ func (x *HistoricalDataInterval) GetOriginalTotalAbandonedCalls() int32

+ func (x *HistoricalDataInterval) GetOriginalTotalCalls() int32

+ func (x *HistoricalDataInterval) GetSkillProfileSid() int64

+ func (x *HistoricalDataInterval) GetStartDatetime() *timestamppb.Timestamp

+ func (x *HistoricalDataInterval) GetTotalAbandonedCalls() int32

+ func (x *HistoricalDataInterval) GetTotalCalls() int32

+ func (x *HistoricalDataInterval) ProtoReflect() protoreflect.Message

+ func (x *HistoricalDataInterval) Reset()

+ func (x *HistoricalDataInterval) String() string

+ type ListAllWFMAgentsReq struct

+ IncludeAgentGroups bool

+ IncludeInactive bool

+ IncludeSkillProficiencies bool

+ func (*ListAllWFMAgentsReq) Descriptor() ([]byte, []int)

+ func (*ListAllWFMAgentsReq) ProtoMessage()

+ func (x *ListAllWFMAgentsReq) GetIncludeAgentGroups() bool

+ func (x *ListAllWFMAgentsReq) GetIncludeInactive() bool

+ func (x *ListAllWFMAgentsReq) GetIncludeSkillProficiencies() bool

+ func (x *ListAllWFMAgentsReq) ProtoReflect() protoreflect.Message

+ func (x *ListAllWFMAgentsReq) Reset()

+ func (x *ListAllWFMAgentsReq) String() string

+ type ListAllWFMAgentsRes struct

+ AgentGroupsByAgent []*ListAllWFMAgentsRes_AgentGroupsByAgent

+ WfmAgents []*WFMAgent

+ func (*ListAllWFMAgentsRes) Descriptor() ([]byte, []int)

+ func (*ListAllWFMAgentsRes) ProtoMessage()

+ func (x *ListAllWFMAgentsRes) GetAgentGroupsByAgent() []*ListAllWFMAgentsRes_AgentGroupsByAgent

+ func (x *ListAllWFMAgentsRes) GetWfmAgents() []*WFMAgent

+ func (x *ListAllWFMAgentsRes) ProtoReflect() protoreflect.Message

+ func (x *ListAllWFMAgentsRes) Reset()

+ func (x *ListAllWFMAgentsRes) String() string

+ type ListAllWFMAgentsRes_AgentGroupsByAgent struct

+ AgentGroups []*AgentGroup

+ func (*ListAllWFMAgentsRes_AgentGroupsByAgent) Descriptor() ([]byte, []int)

+ func (*ListAllWFMAgentsRes_AgentGroupsByAgent) ProtoMessage()

+ func (x *ListAllWFMAgentsRes_AgentGroupsByAgent) GetAgentGroups() []*AgentGroup

+ func (x *ListAllWFMAgentsRes_AgentGroupsByAgent) ProtoReflect() protoreflect.Message

+ func (x *ListAllWFMAgentsRes_AgentGroupsByAgent) Reset()

+ func (x *ListAllWFMAgentsRes_AgentGroupsByAgent) String() string

+ type ListCallProfileTemplatesReq struct

+ func (*ListCallProfileTemplatesReq) Descriptor() ([]byte, []int)

+ func (*ListCallProfileTemplatesReq) ProtoMessage()

+ func (x *ListCallProfileTemplatesReq) ProtoReflect() protoreflect.Message

+ func (x *ListCallProfileTemplatesReq) Reset()

+ func (x *ListCallProfileTemplatesReq) String() string

+ type ListCallProfileTemplatesRes struct

+ CallProfileTemplates []*CallProfileTemplate

+ func (*ListCallProfileTemplatesRes) Descriptor() ([]byte, []int)

+ func (*ListCallProfileTemplatesRes) ProtoMessage()

+ func (x *ListCallProfileTemplatesRes) GetCallProfileTemplates() []*CallProfileTemplate

+ func (x *ListCallProfileTemplatesRes) ProtoReflect() protoreflect.Message

+ func (x *ListCallProfileTemplatesRes) Reset()

+ func (x *ListCallProfileTemplatesRes) String() string

+ type ListCandidateSchedulingActivitiesReq struct

+ ParentOfRule *ParentEntity

+ ScheduleScenarioSid int64

+ func (*ListCandidateSchedulingActivitiesReq) Descriptor() ([]byte, []int)

+ func (*ListCandidateSchedulingActivitiesReq) ProtoMessage()

+ func (x *ListCandidateSchedulingActivitiesReq) GetParentOfRule() *ParentEntity

+ func (x *ListCandidateSchedulingActivitiesReq) GetScheduleScenarioSid() int64

+ func (x *ListCandidateSchedulingActivitiesReq) ProtoReflect() protoreflect.Message

+ func (x *ListCandidateSchedulingActivitiesReq) Reset()

+ func (x *ListCandidateSchedulingActivitiesReq) String() string

+ type ListCandidateSchedulingActivitiesRes struct

+ SchedulingActivities []*SchedulingActivity

+ func (*ListCandidateSchedulingActivitiesRes) Descriptor() ([]byte, []int)

+ func (*ListCandidateSchedulingActivitiesRes) ProtoMessage()

+ func (x *ListCandidateSchedulingActivitiesRes) GetSchedulingActivities() []*SchedulingActivity

+ func (x *ListCandidateSchedulingActivitiesRes) ProtoReflect() protoreflect.Message

+ func (x *ListCandidateSchedulingActivitiesRes) Reset()

+ func (x *ListCandidateSchedulingActivitiesRes) String() string

+ type ListCandidateWFMAgentsReq struct

+ AgentGroupSid int64

+ func (*ListCandidateWFMAgentsReq) Descriptor() ([]byte, []int)

+ func (*ListCandidateWFMAgentsReq) ProtoMessage()

+ func (x *ListCandidateWFMAgentsReq) GetAgentGroupSid() int64

+ func (x *ListCandidateWFMAgentsReq) ProtoReflect() protoreflect.Message

+ func (x *ListCandidateWFMAgentsReq) Reset()

+ func (x *ListCandidateWFMAgentsReq) String() string

+ type ListCandidateWFMAgentsRes struct

+ WfmAgents []*WFMAgent

+ func (*ListCandidateWFMAgentsRes) Descriptor() ([]byte, []int)

+ func (*ListCandidateWFMAgentsRes) ProtoMessage()

+ func (x *ListCandidateWFMAgentsRes) GetWfmAgents() []*WFMAgent

+ func (x *ListCandidateWFMAgentsRes) ProtoReflect() protoreflect.Message

+ func (x *ListCandidateWFMAgentsRes) Reset()

+ func (x *ListCandidateWFMAgentsRes) String() string

+ type ListConfigEntitiesReq struct

+ BelongsToEntity *ParentEntity

+ EntityType commons.ConfigEntityType

+ IncludeInactive bool

+ MemberDepth int32

+ func (*ListConfigEntitiesReq) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesReq) ProtoMessage()

+ func (x *ListConfigEntitiesReq) GetBelongsToEntity() *ParentEntity

+ func (x *ListConfigEntitiesReq) GetEntityType() commons.ConfigEntityType

+ func (x *ListConfigEntitiesReq) GetIncludeInactive() bool

+ func (x *ListConfigEntitiesReq) GetMemberDepth() int32

+ func (x *ListConfigEntitiesReq) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesReq) Reset()

+ func (x *ListConfigEntitiesReq) String() string

+ type ListConfigEntitiesRes struct

+ Entities isListConfigEntitiesRes_Entities

+ func (*ListConfigEntitiesRes) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes) ProtoMessage()

+ func (m *ListConfigEntitiesRes) GetEntities() isListConfigEntitiesRes_Entities

+ func (x *ListConfigEntitiesRes) GetAgentAvailabilityPatterns() *ListConfigEntitiesRes_AgentAvailabilityPatternEntities

+ func (x *ListConfigEntitiesRes) GetAgentGroups() *ListConfigEntitiesRes_AgentGroupEntities

+ func (x *ListConfigEntitiesRes) GetCallCenterNode() *CallCenterNode

+ func (x *ListConfigEntitiesRes) GetClientNodes() *ListConfigEntitiesRes_ClientNodeEntities

+ func (x *ListConfigEntitiesRes) GetConstraintRules() *ListConfigEntitiesRes_ConstraintRuleEntities

+ func (x *ListConfigEntitiesRes) GetLocationNodes() *ListConfigEntitiesRes_LocationNodeEntities

+ func (x *ListConfigEntitiesRes) GetNonSkillActivities() *ListConfigEntitiesRes_NonSkillActivityEntities

+ func (x *ListConfigEntitiesRes) GetOpenTimesPatterns() *ListConfigEntitiesRes_OpenTimesPatternEntities

+ func (x *ListConfigEntitiesRes) GetPlacementRules() *ListConfigEntitiesRes_PlacementRuleEntities

+ func (x *ListConfigEntitiesRes) GetProgramNodes() *ListConfigEntitiesRes_ProgramNodeEntities

+ func (x *ListConfigEntitiesRes) GetScheduleScenarios() *ListConfigEntitiesRes_ScheduleScenarioEntities

+ func (x *ListConfigEntitiesRes) GetSchedulingActivity() *SchedulingActivity

+ func (x *ListConfigEntitiesRes) GetShiftTemplates() *ListConfigEntitiesRes_ShiftTemplateEntities

+ func (x *ListConfigEntitiesRes) GetSkillProficiencies() *ListConfigEntitiesRes_SkillProficiencyEntities

+ func (x *ListConfigEntitiesRes) GetWfmAgents() *ListConfigEntitiesRes_WFMAgentEntities

+ func (x *ListConfigEntitiesRes) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes) Reset()

+ func (x *ListConfigEntitiesRes) String() string

+ type ListConfigEntitiesRes_AgentAvailabilityPatternEntities struct

+ Entities []*AgentAvailabilityPattern

+ func (*ListConfigEntitiesRes_AgentAvailabilityPatternEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_AgentAvailabilityPatternEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_AgentAvailabilityPatternEntities) GetEntities() []*AgentAvailabilityPattern

+ func (x *ListConfigEntitiesRes_AgentAvailabilityPatternEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_AgentAvailabilityPatternEntities) Reset()

+ func (x *ListConfigEntitiesRes_AgentAvailabilityPatternEntities) String() string

+ type ListConfigEntitiesRes_AgentAvailabilityPatterns struct

+ AgentAvailabilityPatterns *ListConfigEntitiesRes_AgentAvailabilityPatternEntities

+ type ListConfigEntitiesRes_AgentGroupEntities struct

+ Entities []*AgentGroup

+ func (*ListConfigEntitiesRes_AgentGroupEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_AgentGroupEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_AgentGroupEntities) GetEntities() []*AgentGroup

+ func (x *ListConfigEntitiesRes_AgentGroupEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_AgentGroupEntities) Reset()

+ func (x *ListConfigEntitiesRes_AgentGroupEntities) String() string

+ type ListConfigEntitiesRes_AgentGroups struct

+ AgentGroups *ListConfigEntitiesRes_AgentGroupEntities

+ type ListConfigEntitiesRes_CallCenterNode struct

+ CallCenterNode *CallCenterNode

+ type ListConfigEntitiesRes_ClientNodeEntities struct

+ Entities []*ClientNode

+ func (*ListConfigEntitiesRes_ClientNodeEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_ClientNodeEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_ClientNodeEntities) GetEntities() []*ClientNode

+ func (x *ListConfigEntitiesRes_ClientNodeEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_ClientNodeEntities) Reset()

+ func (x *ListConfigEntitiesRes_ClientNodeEntities) String() string

+ type ListConfigEntitiesRes_ClientNodes struct

+ ClientNodes *ListConfigEntitiesRes_ClientNodeEntities

+ type ListConfigEntitiesRes_ConstraintRuleEntities struct

+ Entities []*ConstraintRule

+ func (*ListConfigEntitiesRes_ConstraintRuleEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_ConstraintRuleEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_ConstraintRuleEntities) GetEntities() []*ConstraintRule

+ func (x *ListConfigEntitiesRes_ConstraintRuleEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_ConstraintRuleEntities) Reset()

+ func (x *ListConfigEntitiesRes_ConstraintRuleEntities) String() string

+ type ListConfigEntitiesRes_ConstraintRules struct

+ ConstraintRules *ListConfigEntitiesRes_ConstraintRuleEntities

+ type ListConfigEntitiesRes_LocationNodeEntities struct

+ Entities []*LocationNode

+ func (*ListConfigEntitiesRes_LocationNodeEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_LocationNodeEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_LocationNodeEntities) GetEntities() []*LocationNode

+ func (x *ListConfigEntitiesRes_LocationNodeEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_LocationNodeEntities) Reset()

+ func (x *ListConfigEntitiesRes_LocationNodeEntities) String() string

+ type ListConfigEntitiesRes_LocationNodes struct

+ LocationNodes *ListConfigEntitiesRes_LocationNodeEntities

+ type ListConfigEntitiesRes_NonSkillActivities struct

+ NonSkillActivities *ListConfigEntitiesRes_NonSkillActivityEntities

+ type ListConfigEntitiesRes_NonSkillActivityEntities struct

+ Entities []*NonSkillActivity

+ func (*ListConfigEntitiesRes_NonSkillActivityEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_NonSkillActivityEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_NonSkillActivityEntities) GetEntities() []*NonSkillActivity

+ func (x *ListConfigEntitiesRes_NonSkillActivityEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_NonSkillActivityEntities) Reset()

+ func (x *ListConfigEntitiesRes_NonSkillActivityEntities) String() string

+ type ListConfigEntitiesRes_OpenTimesPatternEntities struct

+ Entities []*OpenTimesPattern

+ func (*ListConfigEntitiesRes_OpenTimesPatternEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_OpenTimesPatternEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_OpenTimesPatternEntities) GetEntities() []*OpenTimesPattern

+ func (x *ListConfigEntitiesRes_OpenTimesPatternEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_OpenTimesPatternEntities) Reset()

+ func (x *ListConfigEntitiesRes_OpenTimesPatternEntities) String() string

+ type ListConfigEntitiesRes_OpenTimesPatterns struct

+ OpenTimesPatterns *ListConfigEntitiesRes_OpenTimesPatternEntities

+ type ListConfigEntitiesRes_PlacementRuleEntities struct

+ Entities []*PlacementRule

+ func (*ListConfigEntitiesRes_PlacementRuleEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_PlacementRuleEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_PlacementRuleEntities) GetEntities() []*PlacementRule

+ func (x *ListConfigEntitiesRes_PlacementRuleEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_PlacementRuleEntities) Reset()

+ func (x *ListConfigEntitiesRes_PlacementRuleEntities) String() string

+ type ListConfigEntitiesRes_PlacementRules struct

+ PlacementRules *ListConfigEntitiesRes_PlacementRuleEntities

+ type ListConfigEntitiesRes_ProgramNodeEntities struct

+ Entities []*ProgramNode

+ func (*ListConfigEntitiesRes_ProgramNodeEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_ProgramNodeEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_ProgramNodeEntities) GetEntities() []*ProgramNode

+ func (x *ListConfigEntitiesRes_ProgramNodeEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_ProgramNodeEntities) Reset()

+ func (x *ListConfigEntitiesRes_ProgramNodeEntities) String() string

+ type ListConfigEntitiesRes_ProgramNodes struct

+ ProgramNodes *ListConfigEntitiesRes_ProgramNodeEntities

+ type ListConfigEntitiesRes_ScheduleScenarioEntities struct

+ Entities []*ScheduleScenario

+ func (*ListConfigEntitiesRes_ScheduleScenarioEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_ScheduleScenarioEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_ScheduleScenarioEntities) GetEntities() []*ScheduleScenario

+ func (x *ListConfigEntitiesRes_ScheduleScenarioEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_ScheduleScenarioEntities) Reset()

+ func (x *ListConfigEntitiesRes_ScheduleScenarioEntities) String() string

+ type ListConfigEntitiesRes_ScheduleScenarios struct

+ ScheduleScenarios *ListConfigEntitiesRes_ScheduleScenarioEntities

+ type ListConfigEntitiesRes_SchedulingActivity struct

+ SchedulingActivity *SchedulingActivity

+ type ListConfigEntitiesRes_ShiftTemplateEntities struct

+ Entities []*ShiftTemplate

+ func (*ListConfigEntitiesRes_ShiftTemplateEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_ShiftTemplateEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_ShiftTemplateEntities) GetEntities() []*ShiftTemplate

+ func (x *ListConfigEntitiesRes_ShiftTemplateEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_ShiftTemplateEntities) Reset()

+ func (x *ListConfigEntitiesRes_ShiftTemplateEntities) String() string

+ type ListConfigEntitiesRes_ShiftTemplates struct

+ ShiftTemplates *ListConfigEntitiesRes_ShiftTemplateEntities

+ type ListConfigEntitiesRes_SkillProficiencies struct

+ SkillProficiencies *ListConfigEntitiesRes_SkillProficiencyEntities

+ type ListConfigEntitiesRes_SkillProficiencyEntities struct

+ Entities []*SkillProficiency

+ func (*ListConfigEntitiesRes_SkillProficiencyEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_SkillProficiencyEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_SkillProficiencyEntities) GetEntities() []*SkillProficiency

+ func (x *ListConfigEntitiesRes_SkillProficiencyEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_SkillProficiencyEntities) Reset()

+ func (x *ListConfigEntitiesRes_SkillProficiencyEntities) String() string

+ type ListConfigEntitiesRes_WFMAgentEntities struct

+ Entities []*WFMAgent

+ func (*ListConfigEntitiesRes_WFMAgentEntities) Descriptor() ([]byte, []int)

+ func (*ListConfigEntitiesRes_WFMAgentEntities) ProtoMessage()

+ func (x *ListConfigEntitiesRes_WFMAgentEntities) GetEntities() []*WFMAgent

+ func (x *ListConfigEntitiesRes_WFMAgentEntities) ProtoReflect() protoreflect.Message

+ func (x *ListConfigEntitiesRes_WFMAgentEntities) Reset()

+ func (x *ListConfigEntitiesRes_WFMAgentEntities) String() string

+ type ListConfigEntitiesRes_WfmAgents struct

+ WfmAgents *ListConfigEntitiesRes_WFMAgentEntities

+ type ListDraftSchedulesReq struct

+ DatetimeRange *commons.DatetimeRange

+ func (*ListDraftSchedulesReq) Descriptor() ([]byte, []int)

+ func (*ListDraftSchedulesReq) ProtoMessage()

+ func (x *ListDraftSchedulesReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ListDraftSchedulesReq) ProtoReflect() protoreflect.Message

+ func (x *ListDraftSchedulesReq) Reset()

+ func (x *ListDraftSchedulesReq) String() string

+ type ListDraftSchedulesRes struct

+ DraftSchedules []*DraftSchedule

+ func (*ListDraftSchedulesRes) Descriptor() ([]byte, []int)

+ func (*ListDraftSchedulesRes) ProtoMessage()

+ func (x *ListDraftSchedulesRes) GetDraftSchedules() []*DraftSchedule

+ func (x *ListDraftSchedulesRes) ProtoReflect() protoreflect.Message

+ func (x *ListDraftSchedulesRes) Reset()

+ func (x *ListDraftSchedulesRes) String() string

+ type ListForecastIntervalsForSkillProfileReq struct

+ SkillProfileSid int64

+ func (*ListForecastIntervalsForSkillProfileReq) Descriptor() ([]byte, []int)

+ func (*ListForecastIntervalsForSkillProfileReq) ProtoMessage()

+ func (x *ListForecastIntervalsForSkillProfileReq) GetSkillProfileSid() int64

+ func (x *ListForecastIntervalsForSkillProfileReq) ProtoReflect() protoreflect.Message

+ func (x *ListForecastIntervalsForSkillProfileReq) Reset()

+ func (x *ListForecastIntervalsForSkillProfileReq) String() string

+ type ListHistoricalDataForAllSkillProfilesReq struct

+ func (*ListHistoricalDataForAllSkillProfilesReq) Descriptor() ([]byte, []int)

+ func (*ListHistoricalDataForAllSkillProfilesReq) ProtoMessage()

+ func (x *ListHistoricalDataForAllSkillProfilesReq) ProtoReflect() protoreflect.Message

+ func (x *ListHistoricalDataForAllSkillProfilesReq) Reset()

+ func (x *ListHistoricalDataForAllSkillProfilesReq) String() string

+ type ListHistoricalDataForAllSkillProfilesRes struct

+ History []*HistoricalDataInterval

+ func (*ListHistoricalDataForAllSkillProfilesRes) Descriptor() ([]byte, []int)

+ func (*ListHistoricalDataForAllSkillProfilesRes) ProtoMessage()

+ func (x *ListHistoricalDataForAllSkillProfilesRes) GetHistory() []*HistoricalDataInterval

+ func (x *ListHistoricalDataForAllSkillProfilesRes) ProtoReflect() protoreflect.Message

+ func (x *ListHistoricalDataForAllSkillProfilesRes) Reset()

+ func (x *ListHistoricalDataForAllSkillProfilesRes) String() string

+ type ListHistoricalDataReq struct

+ SkillProfileSid int64

+ func (*ListHistoricalDataReq) Descriptor() ([]byte, []int)

+ func (*ListHistoricalDataReq) ProtoMessage()

+ func (x *ListHistoricalDataReq) GetSkillProfileSid() int64

+ func (x *ListHistoricalDataReq) ProtoReflect() protoreflect.Message

+ func (x *ListHistoricalDataReq) Reset()

+ func (x *ListHistoricalDataReq) String() string

+ type ListHistoricalDataRes struct

+ HistoricalDataIntervals []*HistoricalDataInterval

+ func (*ListHistoricalDataRes) Descriptor() ([]byte, []int)

+ func (*ListHistoricalDataRes) ProtoMessage()

+ func (x *ListHistoricalDataRes) GetHistoricalDataIntervals() []*HistoricalDataInterval

+ func (x *ListHistoricalDataRes) ProtoReflect() protoreflect.Message

+ func (x *ListHistoricalDataRes) Reset()

+ func (x *ListHistoricalDataRes) String() string

+ type ListNonSkillActivityAssociationsReq struct

+ AssociatedEntity *ParentEntity

+ RelationshipType commons.ConfigRelationshipType

+ func (*ListNonSkillActivityAssociationsReq) Descriptor() ([]byte, []int)

+ func (*ListNonSkillActivityAssociationsReq) ProtoMessage()

+ func (x *ListNonSkillActivityAssociationsReq) GetAssociatedEntity() *ParentEntity

+ func (x *ListNonSkillActivityAssociationsReq) GetRelationshipType() commons.ConfigRelationshipType

+ func (x *ListNonSkillActivityAssociationsReq) ProtoReflect() protoreflect.Message

+ func (x *ListNonSkillActivityAssociationsReq) Reset()

+ func (x *ListNonSkillActivityAssociationsReq) String() string

+ type ListNonSkillActivityAssociationsRes struct

+ NonSkillActivitySids []int64

+ func (*ListNonSkillActivityAssociationsRes) Descriptor() ([]byte, []int)

+ func (*ListNonSkillActivityAssociationsRes) ProtoMessage()

+ func (x *ListNonSkillActivityAssociationsRes) GetNonSkillActivitySids() []int64

+ func (x *ListNonSkillActivityAssociationsRes) ProtoReflect() protoreflect.Message

+ func (x *ListNonSkillActivityAssociationsRes) Reset()

+ func (x *ListNonSkillActivityAssociationsRes) String() string

+ type ListRegressionTemplatesReq struct

+ func (*ListRegressionTemplatesReq) Descriptor() ([]byte, []int)

+ func (*ListRegressionTemplatesReq) ProtoMessage()

+ func (x *ListRegressionTemplatesReq) ProtoReflect() protoreflect.Message

+ func (x *ListRegressionTemplatesReq) Reset()

+ func (x *ListRegressionTemplatesReq) String() string

+ type ListRegressionTemplatesRes struct

+ RegressionTemplates []*RegressionTemplate

+ func (*ListRegressionTemplatesRes) Descriptor() ([]byte, []int)

+ func (*ListRegressionTemplatesRes) ProtoMessage()

+ func (x *ListRegressionTemplatesRes) GetRegressionTemplates() []*RegressionTemplate

+ func (x *ListRegressionTemplatesRes) ProtoReflect() protoreflect.Message

+ func (x *ListRegressionTemplatesRes) Reset()

+ func (x *ListRegressionTemplatesRes) String() string

+ type ListRequiredCallsIntervalsReq struct

+ DatetimeRange *commons.DatetimeRange

+ IntervalWidthInMinutes int32

+ NodeSelector *ParentEntity

+ func (*ListRequiredCallsIntervalsReq) Descriptor() ([]byte, []int)

+ func (*ListRequiredCallsIntervalsReq) ProtoMessage()

+ func (x *ListRequiredCallsIntervalsReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *ListRequiredCallsIntervalsReq) GetIntervalWidthInMinutes() int32

+ func (x *ListRequiredCallsIntervalsReq) GetNodeSelector() *ParentEntity

+ func (x *ListRequiredCallsIntervalsReq) ProtoReflect() protoreflect.Message

+ func (x *ListRequiredCallsIntervalsReq) Reset()

+ func (x *ListRequiredCallsIntervalsReq) String() string

+ type ListRequiredCallsIntervalsRes struct

+ IntervalWidthInMinutes int32

+ RequiredCallsIntervals []*RequiredCallsInterval

+ func (*ListRequiredCallsIntervalsRes) Descriptor() ([]byte, []int)

+ func (*ListRequiredCallsIntervalsRes) ProtoMessage()

+ func (x *ListRequiredCallsIntervalsRes) GetIntervalWidthInMinutes() int32

+ func (x *ListRequiredCallsIntervalsRes) GetRequiredCallsIntervals() []*RequiredCallsInterval

+ func (x *ListRequiredCallsIntervalsRes) ProtoReflect() protoreflect.Message

+ func (x *ListRequiredCallsIntervalsRes) Reset()

+ func (x *ListRequiredCallsIntervalsRes) String() string

+ type ListShiftSegmentsByShiftInstanceSidsReq struct

+ IncludeActivity bool

+ IncludeSchedulingActivity bool

+ ShiftInstanceSids []int64

+ func (*ListShiftSegmentsByShiftInstanceSidsReq) Descriptor() ([]byte, []int)

+ func (*ListShiftSegmentsByShiftInstanceSidsReq) ProtoMessage()

+ func (x *ListShiftSegmentsByShiftInstanceSidsReq) GetIncludeActivity() bool

+ func (x *ListShiftSegmentsByShiftInstanceSidsReq) GetIncludeSchedulingActivity() bool

+ func (x *ListShiftSegmentsByShiftInstanceSidsReq) GetShiftInstanceSids() []int64

+ func (x *ListShiftSegmentsByShiftInstanceSidsReq) ProtoReflect() protoreflect.Message

+ func (x *ListShiftSegmentsByShiftInstanceSidsReq) Reset()

+ func (x *ListShiftSegmentsByShiftInstanceSidsReq) String() string

+ type ListShiftSegmentsByShiftInstanceSidsRes struct

+ ShiftSegments []*ShiftSegment

+ func (*ListShiftSegmentsByShiftInstanceSidsRes) Descriptor() ([]byte, []int)

+ func (*ListShiftSegmentsByShiftInstanceSidsRes) ProtoMessage()

+ func (x *ListShiftSegmentsByShiftInstanceSidsRes) GetShiftSegments() []*ShiftSegment

+ func (x *ListShiftSegmentsByShiftInstanceSidsRes) ProtoReflect() protoreflect.Message

+ func (x *ListShiftSegmentsByShiftInstanceSidsRes) Reset()

+ func (x *ListShiftSegmentsByShiftInstanceSidsRes) String() string

+ type ListShiftTemplatesBySidsReq struct

+ ShiftTemplateSids []int64

+ func (*ListShiftTemplatesBySidsReq) Descriptor() ([]byte, []int)

+ func (*ListShiftTemplatesBySidsReq) ProtoMessage()

+ func (x *ListShiftTemplatesBySidsReq) GetShiftTemplateSids() []int64

+ func (x *ListShiftTemplatesBySidsReq) ProtoReflect() protoreflect.Message

+ func (x *ListShiftTemplatesBySidsReq) Reset()

+ func (x *ListShiftTemplatesBySidsReq) String() string

+ type ListShiftTemplatesBySidsRes struct

+ ShiftTemplates []*ShiftTemplate

+ func (*ListShiftTemplatesBySidsRes) Descriptor() ([]byte, []int)

+ func (*ListShiftTemplatesBySidsRes) ProtoMessage()

+ func (x *ListShiftTemplatesBySidsRes) GetShiftTemplates() []*ShiftTemplate

+ func (x *ListShiftTemplatesBySidsRes) ProtoReflect() protoreflect.Message

+ func (x *ListShiftTemplatesBySidsRes) Reset()

+ func (x *ListShiftTemplatesBySidsRes) String() string

+ type ListSkillProfilesReq struct

+ ActiveOnly bool

+ WithSkills bool

+ func (*ListSkillProfilesReq) Descriptor() ([]byte, []int)

+ func (*ListSkillProfilesReq) ProtoMessage()

+ func (x *ListSkillProfilesReq) GetActiveOnly() bool

+ func (x *ListSkillProfilesReq) GetWithSkills() bool

+ func (x *ListSkillProfilesReq) ProtoReflect() protoreflect.Message

+ func (x *ListSkillProfilesReq) Reset()

+ func (x *ListSkillProfilesReq) String() string

+ type ListSkillProfilesRes struct

+ SkillProfiles []*SkillProfile

+ func (*ListSkillProfilesRes) Descriptor() ([]byte, []int)

+ func (*ListSkillProfilesRes) ProtoMessage()

+ func (x *ListSkillProfilesRes) GetSkillProfiles() []*SkillProfile

+ func (x *ListSkillProfilesRes) ProtoReflect() protoreflect.Message

+ func (x *ListSkillProfilesRes) Reset()

+ func (x *ListSkillProfilesRes) String() string

+ type ListSkillsReq struct

+ func (*ListSkillsReq) Descriptor() ([]byte, []int)

+ func (*ListSkillsReq) ProtoMessage()

+ func (x *ListSkillsReq) ProtoReflect() protoreflect.Message

+ func (x *ListSkillsReq) Reset()

+ func (x *ListSkillsReq) String() string

+ type ListSkillsRes struct

+ Skills []*Skill

+ func (*ListSkillsRes) Descriptor() ([]byte, []int)

+ func (*ListSkillsRes) ProtoMessage()

+ func (x *ListSkillsRes) GetSkills() []*Skill

+ func (x *ListSkillsRes) ProtoReflect() protoreflect.Message

+ func (x *ListSkillsRes) Reset()

+ func (x *ListSkillsRes) String() string

+ type ListTopSkillProfilesReq struct

+ MaxNumberOfProfiles int32

+ func (*ListTopSkillProfilesReq) Descriptor() ([]byte, []int)

+ func (*ListTopSkillProfilesReq) ProtoMessage()

+ func (x *ListTopSkillProfilesReq) GetMaxNumberOfProfiles() int32

+ func (x *ListTopSkillProfilesReq) ProtoReflect() protoreflect.Message

+ func (x *ListTopSkillProfilesReq) Reset()

+ func (x *ListTopSkillProfilesReq) String() string

+ type ListTopSkillProfilesRes struct

+ SkillProfiles []*SkillProfile

+ func (*ListTopSkillProfilesRes) Descriptor() ([]byte, []int)

+ func (*ListTopSkillProfilesRes) ProtoMessage()

+ func (x *ListTopSkillProfilesRes) GetSkillProfiles() []*SkillProfile

+ func (x *ListTopSkillProfilesRes) ProtoReflect() protoreflect.Message

+ func (x *ListTopSkillProfilesRes) Reset()

+ func (x *ListTopSkillProfilesRes) String() string

+ type ListUngroupedWFMAgentsReq struct

+ CreatedAfterDatetime *timestamppb.Timestamp

+ IncludeSkillProficiencies bool

+ ScheduleScenarioSid int64

+ func (*ListUngroupedWFMAgentsReq) Descriptor() ([]byte, []int)

+ func (*ListUngroupedWFMAgentsReq) ProtoMessage()

+ func (x *ListUngroupedWFMAgentsReq) GetCreatedAfterDatetime() *timestamppb.Timestamp

+ func (x *ListUngroupedWFMAgentsReq) GetIncludeSkillProficiencies() bool

+ func (x *ListUngroupedWFMAgentsReq) GetScheduleScenarioSid() int64

+ func (x *ListUngroupedWFMAgentsReq) ProtoReflect() protoreflect.Message

+ func (x *ListUngroupedWFMAgentsReq) Reset()

+ func (x *ListUngroupedWFMAgentsReq) String() string

+ type ListUngroupedWFMAgentsRes struct

+ WfmAgents []*WFMAgent

+ func (*ListUngroupedWFMAgentsRes) Descriptor() ([]byte, []int)

+ func (*ListUngroupedWFMAgentsRes) ProtoMessage()

+ func (x *ListUngroupedWFMAgentsRes) GetWfmAgents() []*WFMAgent

+ func (x *ListUngroupedWFMAgentsRes) ProtoReflect() protoreflect.Message

+ func (x *ListUngroupedWFMAgentsRes) Reset()

+ func (x *ListUngroupedWFMAgentsRes) String() string

+ type ListWFMAgentsAssociatedWithAgentGroupReq struct

+ AgentGroupSid int64

+ func (*ListWFMAgentsAssociatedWithAgentGroupReq) Descriptor() ([]byte, []int)

+ func (*ListWFMAgentsAssociatedWithAgentGroupReq) ProtoMessage()

+ func (x *ListWFMAgentsAssociatedWithAgentGroupReq) GetAgentGroupSid() int64

+ func (x *ListWFMAgentsAssociatedWithAgentGroupReq) ProtoReflect() protoreflect.Message

+ func (x *ListWFMAgentsAssociatedWithAgentGroupReq) Reset()

+ func (x *ListWFMAgentsAssociatedWithAgentGroupReq) String() string

+ type ListWFMAgentsAssociatedWithAgentGroupRes struct

+ WfmAgentSids []int64

+ func (*ListWFMAgentsAssociatedWithAgentGroupRes) Descriptor() ([]byte, []int)

+ func (*ListWFMAgentsAssociatedWithAgentGroupRes) ProtoMessage()

+ func (x *ListWFMAgentsAssociatedWithAgentGroupRes) GetWfmAgentSids() []int64

+ func (x *ListWFMAgentsAssociatedWithAgentGroupRes) ProtoReflect() protoreflect.Message

+ func (x *ListWFMAgentsAssociatedWithAgentGroupRes) Reset()

+ func (x *ListWFMAgentsAssociatedWithAgentGroupRes) String() string

+ type LocationNode struct

+ ClientNodeSid int64

+ DatetimeSetToInactive *timestamppb.Timestamp

+ Description string

+ LocationNodeSid int64

+ MemberAgentAvailabilityPatterns []*AgentAvailabilityPattern

+ MemberAgentGroups []*AgentGroup

+ MemberConstraintRules []*ConstraintRule

+ MemberNonSkillActivities []*NonSkillActivity

+ MemberOpenTimesPatterns []*OpenTimesPattern

+ MemberProgramNodes []*ProgramNode

+ Name string

+ OriginSid *wrapperspb.Int64Value

+ ScheduleScenarioSid int64

+ ShrinkageIsPercentage bool

+ ShrinkageValue int32

+ TimeZoneVal commons.TimeZone

+ func (*LocationNode) Descriptor() ([]byte, []int)

+ func (*LocationNode) ProtoMessage()

+ func (x *LocationNode) GetClientNodeSid() int64

+ func (x *LocationNode) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *LocationNode) GetDescription() string

+ func (x *LocationNode) GetLocationNodeSid() int64

+ func (x *LocationNode) GetMemberAgentAvailabilityPatterns() []*AgentAvailabilityPattern

+ func (x *LocationNode) GetMemberAgentGroups() []*AgentGroup

+ func (x *LocationNode) GetMemberConstraintRules() []*ConstraintRule

+ func (x *LocationNode) GetMemberNonSkillActivities() []*NonSkillActivity

+ func (x *LocationNode) GetMemberOpenTimesPatterns() []*OpenTimesPattern

+ func (x *LocationNode) GetMemberProgramNodes() []*ProgramNode

+ func (x *LocationNode) GetName() string

+ func (x *LocationNode) GetOriginSid() *wrapperspb.Int64Value

+ func (x *LocationNode) GetScheduleScenarioSid() int64

+ func (x *LocationNode) GetShrinkageIsPercentage() bool

+ func (x *LocationNode) GetShrinkageValue() int32

+ func (x *LocationNode) GetTimeZoneVal() commons.TimeZone

+ func (x *LocationNode) ProtoReflect() protoreflect.Message

+ func (x *LocationNode) Reset()

+ func (x *LocationNode) String() string

+ type NonSkillActivity struct

+ Blue int32

+ DatetimeSetToInactive *timestamppb.Timestamp

+ Description string

+ Green int32

+ InheritedFromEntity *ParentEntity

+ Name string

+ NonSkillActivitySid int64

+ Red int32

+ Transparency float32

+ func (*NonSkillActivity) Descriptor() ([]byte, []int)

+ func (*NonSkillActivity) ProtoMessage()

+ func (x *NonSkillActivity) GetBlue() int32

+ func (x *NonSkillActivity) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *NonSkillActivity) GetDescription() string

+ func (x *NonSkillActivity) GetGreen() int32

+ func (x *NonSkillActivity) GetInheritedFromEntity() *ParentEntity

+ func (x *NonSkillActivity) GetName() string

+ func (x *NonSkillActivity) GetNonSkillActivitySid() int64

+ func (x *NonSkillActivity) GetRed() int32

+ func (x *NonSkillActivity) GetTransparency() float32

+ func (x *NonSkillActivity) ProtoReflect() protoreflect.Message

+ func (x *NonSkillActivity) Reset()

+ func (x *NonSkillActivity) String() string

+ type OpenTimesPattern struct

+ DatetimePattern *DatetimePattern

+ OpenTimesPatternSid int64

+ ParentEntity *ParentEntity

+ ScheduleScenarioSid int64

+ func (*OpenTimesPattern) Descriptor() ([]byte, []int)

+ func (*OpenTimesPattern) ProtoMessage()

+ func (x *OpenTimesPattern) GetDatetimePattern() *DatetimePattern

+ func (x *OpenTimesPattern) GetOpenTimesPatternSid() int64

+ func (x *OpenTimesPattern) GetParentEntity() *ParentEntity

+ func (x *OpenTimesPattern) GetScheduleScenarioSid() int64

+ func (x *OpenTimesPattern) ProtoReflect() protoreflect.Message

+ func (x *OpenTimesPattern) Reset()

+ func (x *OpenTimesPattern) String() string

+ type ParentEntity struct

+ ParentSid int64

+ ParentType commons.ConfigEntityType

+ func (*ParentEntity) Descriptor() ([]byte, []int)

+ func (*ParentEntity) ProtoMessage()

+ func (x *ParentEntity) GetParentSid() int64

+ func (x *ParentEntity) GetParentType() commons.ConfigEntityType

+ func (x *ParentEntity) ProtoReflect() protoreflect.Message

+ func (x *ParentEntity) Reset()

+ func (x *ParentEntity) String() string

+ type PerformanceMetric struct

+ DateRange *commons.DatetimeRange

+ FteIntervals []*FTERequiredVsAchievedInterval

+ IntervalWidthInMinutes int32

+ MetricType commons.PerformanceMetricType

+ NumIntervalsWithFtesButNoForecastedCalls int32

+ NumIntervalsWithFtesButNoSchedules int32

+ NumIntervalsWithRequiredCalls int32

+ ServiceLevelIntervals []*ServiceLevelInterval

+ TotalCallsRequired int32

+ TotalFtesAchieved int32

+ TotalUnnecessaryFtes int32

+ TotalUnscheduledCalls int32

+ func (*PerformanceMetric) Descriptor() ([]byte, []int)

+ func (*PerformanceMetric) ProtoMessage()

+ func (x *PerformanceMetric) GetDateRange() *commons.DatetimeRange

+ func (x *PerformanceMetric) GetFteIntervals() []*FTERequiredVsAchievedInterval

+ func (x *PerformanceMetric) GetIntervalWidthInMinutes() int32

+ func (x *PerformanceMetric) GetMetricType() commons.PerformanceMetricType

+ func (x *PerformanceMetric) GetNumIntervalsWithFtesButNoForecastedCalls() int32

+ func (x *PerformanceMetric) GetNumIntervalsWithFtesButNoSchedules() int32

+ func (x *PerformanceMetric) GetNumIntervalsWithRequiredCalls() int32

+ func (x *PerformanceMetric) GetServiceLevelIntervals() []*ServiceLevelInterval

+ func (x *PerformanceMetric) GetTotalCallsRequired() int32

+ func (x *PerformanceMetric) GetTotalFtesAchieved() int32

+ func (x *PerformanceMetric) GetTotalUnnecessaryFtes() int32

+ func (x *PerformanceMetric) GetTotalUnscheduledCalls() int32

+ func (x *PerformanceMetric) ProtoReflect() protoreflect.Message

+ func (x *PerformanceMetric) Reset()

+ func (x *PerformanceMetric) String() string

+ type PerformanceMetricParameter struct

+ MetricType commons.PerformanceMetricType

+ ServiceLevelTargetDurationSeconds *wrapperspb.Int64Value

+ func (*PerformanceMetricParameter) Descriptor() ([]byte, []int)

+ func (*PerformanceMetricParameter) ProtoMessage()

+ func (x *PerformanceMetricParameter) GetMetricType() commons.PerformanceMetricType

+ func (x *PerformanceMetricParameter) GetServiceLevelTargetDurationSeconds() *wrapperspb.Int64Value

+ func (x *PerformanceMetricParameter) ProtoReflect() protoreflect.Message

+ func (x *PerformanceMetricParameter) Reset()

+ func (x *PerformanceMetricParameter) String() string

+ type PlacementRule struct

+ ActivityOrder int32

+ MaxDurationMinutes int32

+ MemberSchedulingActivity *SchedulingActivity

+ MinDurationMinutes int32

+ PlacementRuleSid int64

+ ScheduleScenarioSid int64

+ SchedulingActivitySid int64

+ ShiftTemplateSid int64

+ func (*PlacementRule) Descriptor() ([]byte, []int)

+ func (*PlacementRule) ProtoMessage()

+ func (x *PlacementRule) GetActivityOrder() int32

+ func (x *PlacementRule) GetMaxDurationMinutes() int32

+ func (x *PlacementRule) GetMemberSchedulingActivity() *SchedulingActivity

+ func (x *PlacementRule) GetMinDurationMinutes() int32

+ func (x *PlacementRule) GetPlacementRuleSid() int64

+ func (x *PlacementRule) GetScheduleScenarioSid() int64

+ func (x *PlacementRule) GetSchedulingActivitySid() int64

+ func (x *PlacementRule) GetShiftTemplateSid() int64

+ func (x *PlacementRule) ProtoReflect() protoreflect.Message

+ func (x *PlacementRule) Reset()

+ func (x *PlacementRule) String() string

+ type ProgramNode struct

+ DatetimeSetToInactive *timestamppb.Timestamp

+ Description string

+ LocationNodeSid int64

+ MemberAgentAvailabilityPatterns []*AgentAvailabilityPattern

+ MemberAgentGroups []*AgentGroup

+ MemberConstraintRules []*ConstraintRule

+ MemberNonSkillActivities []*NonSkillActivity

+ MemberOpenTimesPatterns []*OpenTimesPattern

+ MemberShiftTemplates []*ShiftTemplate

+ MemberSkillProficiencies []*SkillProficiency

+ Name string

+ OriginSid *wrapperspb.Int64Value

+ ProgramNodeSid int64

+ ScheduleScenarioSid int64

+ ShrinkageIsPercentage bool

+ ShrinkageValue int32

+ func (*ProgramNode) Descriptor() ([]byte, []int)

+ func (*ProgramNode) ProtoMessage()

+ func (x *ProgramNode) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *ProgramNode) GetDescription() string

+ func (x *ProgramNode) GetLocationNodeSid() int64

+ func (x *ProgramNode) GetMemberAgentAvailabilityPatterns() []*AgentAvailabilityPattern

+ func (x *ProgramNode) GetMemberAgentGroups() []*AgentGroup

+ func (x *ProgramNode) GetMemberConstraintRules() []*ConstraintRule

+ func (x *ProgramNode) GetMemberNonSkillActivities() []*NonSkillActivity

+ func (x *ProgramNode) GetMemberOpenTimesPatterns() []*OpenTimesPattern

+ func (x *ProgramNode) GetMemberShiftTemplates() []*ShiftTemplate

+ func (x *ProgramNode) GetMemberSkillProficiencies() []*SkillProficiency

+ func (x *ProgramNode) GetName() string

+ func (x *ProgramNode) GetOriginSid() *wrapperspb.Int64Value

+ func (x *ProgramNode) GetProgramNodeSid() int64

+ func (x *ProgramNode) GetScheduleScenarioSid() int64

+ func (x *ProgramNode) GetShrinkageIsPercentage() bool

+ func (x *ProgramNode) GetShrinkageValue() int32

+ func (x *ProgramNode) ProtoReflect() protoreflect.Message

+ func (x *ProgramNode) Reset()

+ func (x *ProgramNode) String() string

+ type PublishDraftScheduleReq struct

+ DatetimeRange *commons.DatetimeRange

+ DraftScheduleSid int64

+ IgnoreDiagnosticsErrors bool

+ IncludeActivity bool

+ IncludeSchedulingActivity bool

+ IncludeShiftInstances bool

+ IncludeShiftSegments bool

+ IncludeShiftTemplate bool

+ NodeSelector *ParentEntity

+ func (*PublishDraftScheduleReq) Descriptor() ([]byte, []int)

+ func (*PublishDraftScheduleReq) ProtoMessage()

+ func (x *PublishDraftScheduleReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *PublishDraftScheduleReq) GetDraftScheduleSid() int64

+ func (x *PublishDraftScheduleReq) GetIgnoreDiagnosticsErrors() bool

+ func (x *PublishDraftScheduleReq) GetIncludeActivity() bool

+ func (x *PublishDraftScheduleReq) GetIncludeSchedulingActivity() bool

+ func (x *PublishDraftScheduleReq) GetIncludeShiftInstances() bool

+ func (x *PublishDraftScheduleReq) GetIncludeShiftSegments() bool

+ func (x *PublishDraftScheduleReq) GetIncludeShiftTemplate() bool

+ func (x *PublishDraftScheduleReq) GetNodeSelector() *ParentEntity

+ func (x *PublishDraftScheduleReq) ProtoReflect() protoreflect.Message

+ func (x *PublishDraftScheduleReq) Reset()

+ func (x *PublishDraftScheduleReq) String() string

+ type PublishDraftScheduleRes struct

+ Diagnostics []*Diagnostic

+ PublishedSchedule *PublishedSchedule

+ func (*PublishDraftScheduleRes) Descriptor() ([]byte, []int)

+ func (*PublishDraftScheduleRes) ProtoMessage()

+ func (x *PublishDraftScheduleRes) GetDiagnostics() []*Diagnostic

+ func (x *PublishDraftScheduleRes) GetPublishedSchedule() *PublishedSchedule

+ func (x *PublishDraftScheduleRes) ProtoReflect() protoreflect.Message

+ func (x *PublishDraftScheduleRes) Reset()

+ func (x *PublishDraftScheduleRes) String() string

+ type PublishedSchedule struct

+ CreatedAt *timestamppb.Timestamp

+ LastUpdatedAt *timestamppb.Timestamp

+ PerformanceMetrics []*PerformanceMetric

+ PublishedScheduleSid int64

+ ShiftInstances []*ShiftInstance

+ func (*PublishedSchedule) Descriptor() ([]byte, []int)

+ func (*PublishedSchedule) ProtoMessage()

+ func (x *PublishedSchedule) GetCreatedAt() *timestamppb.Timestamp

+ func (x *PublishedSchedule) GetLastUpdatedAt() *timestamppb.Timestamp

+ func (x *PublishedSchedule) GetPerformanceMetrics() []*PerformanceMetric

+ func (x *PublishedSchedule) GetPublishedScheduleSid() int64

+ func (x *PublishedSchedule) GetShiftInstances() []*ShiftInstance

+ func (x *PublishedSchedule) ProtoReflect() protoreflect.Message

+ func (x *PublishedSchedule) Reset()

+ func (x *PublishedSchedule) String() string

+ type RegressionTemplate struct

+ AvgsProcessingType commons.RegressionForecasterAvgsProcessingType

+ ExcludeCallDataForNWeeks int32

+ ExcludeIntervalsWithNoCalls bool

+ IncludeSeasonality bool

+ IncludeTrend bool

+ MaxDeviation float32

+ ModelType commons.RegressionForecasterModelTypes

+ Name string

+ NumWeeksAgoToEmphasize int32

+ RegressionTemplateSid int64

+ TrendSensitivity float32

+ func (*RegressionTemplate) Descriptor() ([]byte, []int)

+ func (*RegressionTemplate) ProtoMessage()

+ func (x *RegressionTemplate) GetAvgsProcessingType() commons.RegressionForecasterAvgsProcessingType

+ func (x *RegressionTemplate) GetExcludeCallDataForNWeeks() int32

+ func (x *RegressionTemplate) GetExcludeIntervalsWithNoCalls() bool

+ func (x *RegressionTemplate) GetIncludeSeasonality() bool

+ func (x *RegressionTemplate) GetIncludeTrend() bool

+ func (x *RegressionTemplate) GetMaxDeviation() float32

+ func (x *RegressionTemplate) GetModelType() commons.RegressionForecasterModelTypes

+ func (x *RegressionTemplate) GetName() string

+ func (x *RegressionTemplate) GetNumWeeksAgoToEmphasize() int32

+ func (x *RegressionTemplate) GetRegressionTemplateSid() int64

+ func (x *RegressionTemplate) GetTrendSensitivity() float32

+ func (x *RegressionTemplate) ProtoReflect() protoreflect.Message

+ func (x *RegressionTemplate) Reset()

+ func (x *RegressionTemplate) String() string

+ type RequiredCallsInterval struct

+ RequiredCalls int32

+ StartDatetime *timestamppb.Timestamp

+ func (*RequiredCallsInterval) Descriptor() ([]byte, []int)

+ func (*RequiredCallsInterval) ProtoMessage()

+ func (x *RequiredCallsInterval) GetRequiredCalls() int32

+ func (x *RequiredCallsInterval) GetStartDatetime() *timestamppb.Timestamp

+ func (x *RequiredCallsInterval) ProtoReflect() protoreflect.Message

+ func (x *RequiredCallsInterval) Reset()

+ func (x *RequiredCallsInterval) String() string

+ type ResyncSkillProfilesReq struct

+ FromHistoricalRangeStartDate bool

+ func (*ResyncSkillProfilesReq) Descriptor() ([]byte, []int)

+ func (*ResyncSkillProfilesReq) ProtoMessage()

+ func (x *ResyncSkillProfilesReq) GetFromHistoricalRangeStartDate() bool

+ func (x *ResyncSkillProfilesReq) ProtoReflect() protoreflect.Message

+ func (x *ResyncSkillProfilesReq) Reset()

+ func (x *ResyncSkillProfilesReq) String() string

+ type ResyncSkillProfilesRes struct

+ CreatedSkillProfileSids []int64

+ func (*ResyncSkillProfilesRes) Descriptor() ([]byte, []int)

+ func (*ResyncSkillProfilesRes) ProtoMessage()

+ func (x *ResyncSkillProfilesRes) GetCreatedSkillProfileSids() []int64

+ func (x *ResyncSkillProfilesRes) ProtoReflect() protoreflect.Message

+ func (x *ResyncSkillProfilesRes) Reset()

+ func (x *ResyncSkillProfilesRes) String() string

+ type ScheduleScenario struct

+ CopiedFromScenarioSid *wrapperspb.Int64Value

+ CreatedByUserId string

+ CreationDatetime *timestamppb.Timestamp

+ Description string

+ IsDefault bool

+ Name string

+ ScheduleRange *commons.DatetimeRange

+ ScheduleScenarioSid int64

+ func (*ScheduleScenario) Descriptor() ([]byte, []int)

+ func (*ScheduleScenario) ProtoMessage()

+ func (x *ScheduleScenario) GetCopiedFromScenarioSid() *wrapperspb.Int64Value

+ func (x *ScheduleScenario) GetCreatedByUserId() string

+ func (x *ScheduleScenario) GetCreationDatetime() *timestamppb.Timestamp

+ func (x *ScheduleScenario) GetDescription() string

+ func (x *ScheduleScenario) GetIsDefault() bool

+ func (x *ScheduleScenario) GetName() string

+ func (x *ScheduleScenario) GetScheduleRange() *commons.DatetimeRange

+ func (x *ScheduleScenario) GetScheduleScenarioSid() int64

+ func (x *ScheduleScenario) ProtoReflect() protoreflect.Message

+ func (x *ScheduleScenario) Reset()

+ func (x *ScheduleScenario) String() string

+ type SchedulingActivity struct

+ ActivitySid *wrapperspb.Int64Value

+ IsSkillActivity bool

+ MemberNonSkillActivity *NonSkillActivity

+ SchedulingActivitySid int64

+ func (*SchedulingActivity) Descriptor() ([]byte, []int)

+ func (*SchedulingActivity) ProtoMessage()

+ func (x *SchedulingActivity) GetActivitySid() *wrapperspb.Int64Value

+ func (x *SchedulingActivity) GetIsSkillActivity() bool

+ func (x *SchedulingActivity) GetMemberNonSkillActivity() *NonSkillActivity

+ func (x *SchedulingActivity) GetSchedulingActivitySid() int64

+ func (x *SchedulingActivity) ProtoReflect() protoreflect.Message

+ func (x *SchedulingActivity) Reset()

+ func (x *SchedulingActivity) String() string

+ type SchedulingTarget struct

+ NodeEntity *ParentEntity

+ SchedulingTargetPercentage float32

+ SchedulingTargetSid int64

+ SchedulingTargetType commons.SchedulingTargetType

+ ServiceLevelTargetDurationSeconds *wrapperspb.Int64Value

+ func (*SchedulingTarget) Descriptor() ([]byte, []int)

+ func (*SchedulingTarget) ProtoMessage()

+ func (x *SchedulingTarget) GetNodeEntity() *ParentEntity

+ func (x *SchedulingTarget) GetSchedulingTargetPercentage() float32

+ func (x *SchedulingTarget) GetSchedulingTargetSid() int64

+ func (x *SchedulingTarget) GetSchedulingTargetType() commons.SchedulingTargetType

+ func (x *SchedulingTarget) GetServiceLevelTargetDurationSeconds() *wrapperspb.Int64Value

+ func (x *SchedulingTarget) ProtoReflect() protoreflect.Message

+ func (x *SchedulingTarget) Reset()

+ func (x *SchedulingTarget) String() string

+ type ServiceLevelInterval struct

+ ServiceLevelAchieved float32

+ StartDatetime *timestamppb.Timestamp

+ func (*ServiceLevelInterval) Descriptor() ([]byte, []int)

+ func (*ServiceLevelInterval) ProtoMessage()

+ func (x *ServiceLevelInterval) GetServiceLevelAchieved() float32

+ func (x *ServiceLevelInterval) GetStartDatetime() *timestamppb.Timestamp

+ func (x *ServiceLevelInterval) ProtoReflect() protoreflect.Message

+ func (x *ServiceLevelInterval) Reset()

+ func (x *ServiceLevelInterval) String() string

+ type SetSchedulingTargetReq struct

+ ScheduleScenarioSid int64

+ SchedulingTarget *SchedulingTarget

+ func (*SetSchedulingTargetReq) Descriptor() ([]byte, []int)

+ func (*SetSchedulingTargetReq) ProtoMessage()

+ func (x *SetSchedulingTargetReq) GetScheduleScenarioSid() int64

+ func (x *SetSchedulingTargetReq) GetSchedulingTarget() *SchedulingTarget

+ func (x *SetSchedulingTargetReq) ProtoReflect() protoreflect.Message

+ func (x *SetSchedulingTargetReq) Reset()

+ func (x *SetSchedulingTargetReq) String() string

+ type SetSchedulingTargetRes struct

+ SchedulingTargetSid int64

+ func (*SetSchedulingTargetRes) Descriptor() ([]byte, []int)

+ func (*SetSchedulingTargetRes) ProtoMessage()

+ func (x *SetSchedulingTargetRes) GetSchedulingTargetSid() int64

+ func (x *SetSchedulingTargetRes) ProtoReflect() protoreflect.Message

+ func (x *SetSchedulingTargetRes) Reset()

+ func (x *SetSchedulingTargetRes) String() string

+ type ShiftInstance struct

+ IsLocked bool

+ OriginatingProgramNodeSid int64

+ ScheduleSid int64

+ ScheduleType commons.ScheduleType

+ ShiftInstanceSid int64

+ ShiftSegments []*ShiftSegment

+ ShiftTemplate *ShiftTemplate

+ ShiftTemplateSid int64

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSid int64

+ WidthInMinutes int32

+ func (*ShiftInstance) Descriptor() ([]byte, []int)

+ func (*ShiftInstance) ProtoMessage()

+ func (x *ShiftInstance) GetIsLocked() bool

+ func (x *ShiftInstance) GetOriginatingProgramNodeSid() int64

+ func (x *ShiftInstance) GetScheduleSid() int64

+ func (x *ShiftInstance) GetScheduleType() commons.ScheduleType

+ func (x *ShiftInstance) GetShiftInstanceSid() int64

+ func (x *ShiftInstance) GetShiftSegments() []*ShiftSegment

+ func (x *ShiftInstance) GetShiftTemplate() *ShiftTemplate

+ func (x *ShiftInstance) GetShiftTemplateSid() int64

+ func (x *ShiftInstance) GetStartDatetime() *timestamppb.Timestamp

+ func (x *ShiftInstance) GetWfmAgentSid() int64

+ func (x *ShiftInstance) GetWidthInMinutes() int32

+ func (x *ShiftInstance) ProtoReflect() protoreflect.Message

+ func (x *ShiftInstance) Reset()

+ func (x *ShiftInstance) String() string

+ type ShiftSegment struct

+ OrderInShiftInstance int32

+ SchedulingActivity *SchedulingActivity

+ SchedulingActivitySid int64

+ ShiftInstanceSid int64

+ ShiftSegmentSid int64

+ StartMinuteInShift int32

+ WidthInMinutes int32

+ func (*ShiftSegment) Descriptor() ([]byte, []int)

+ func (*ShiftSegment) ProtoMessage()

+ func (x *ShiftSegment) GetOrderInShiftInstance() int32

+ func (x *ShiftSegment) GetSchedulingActivity() *SchedulingActivity

+ func (x *ShiftSegment) GetSchedulingActivitySid() int64

+ func (x *ShiftSegment) GetShiftInstanceSid() int64

+ func (x *ShiftSegment) GetShiftSegmentSid() int64

+ func (x *ShiftSegment) GetStartMinuteInShift() int32

+ func (x *ShiftSegment) GetWidthInMinutes() int32

+ func (x *ShiftSegment) ProtoReflect() protoreflect.Message

+ func (x *ShiftSegment) Reset()

+ func (x *ShiftSegment) String() string

+ type ShiftTemplate struct

+ DOWPlacements []*DOWPlacement

+ DatetimeSetToInactive *timestamppb.Timestamp

+ Description string

+ IsTourshift bool

+ MaxAgents int32

+ MaxShiftWidth int32

+ MemberPlacementRules []*PlacementRule

+ MinAgents int32

+ MinShiftWidth int32

+ Name string

+ ProgramNodeSid int64

+ SameLengthPerAgent bool

+ SameTimeEach_DOW bool

+ ScheduleScenarioSid int64

+ ShiftStartBoundaryMinutes int32

+ ShiftTemplateSid int64

+ func (*ShiftTemplate) Descriptor() ([]byte, []int)

+ func (*ShiftTemplate) ProtoMessage()

+ func (x *ShiftTemplate) GetDOWPlacements() []*DOWPlacement

+ func (x *ShiftTemplate) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *ShiftTemplate) GetDescription() string

+ func (x *ShiftTemplate) GetIsTourshift() bool

+ func (x *ShiftTemplate) GetMaxAgents() int32

+ func (x *ShiftTemplate) GetMaxShiftWidth() int32

+ func (x *ShiftTemplate) GetMemberPlacementRules() []*PlacementRule

+ func (x *ShiftTemplate) GetMinAgents() int32

+ func (x *ShiftTemplate) GetMinShiftWidth() int32

+ func (x *ShiftTemplate) GetName() string

+ func (x *ShiftTemplate) GetProgramNodeSid() int64

+ func (x *ShiftTemplate) GetSameLengthPerAgent() bool

+ func (x *ShiftTemplate) GetSameTimeEach_DOW() bool

+ func (x *ShiftTemplate) GetScheduleScenarioSid() int64

+ func (x *ShiftTemplate) GetShiftStartBoundaryMinutes() int32

+ func (x *ShiftTemplate) GetShiftTemplateSid() int64

+ func (x *ShiftTemplate) ProtoReflect() protoreflect.Message

+ func (x *ShiftTemplate) Reset()

+ func (x *ShiftTemplate) String() string

+ type Skill struct

+ ClientSkillSid int64

+ ClientSkillType commons.SkillType_Enum

+ DeleteDate *timestamppb.Timestamp

+ Name string

+ Proficiency int32

+ SkillSid int64

+ func (*Skill) Descriptor() ([]byte, []int)

+ func (*Skill) ProtoMessage()

+ func (x *Skill) GetClientSkillSid() int64

+ func (x *Skill) GetClientSkillType() commons.SkillType_Enum

+ func (x *Skill) GetDeleteDate() *timestamppb.Timestamp

+ func (x *Skill) GetName() string

+ func (x *Skill) GetProficiency() int32

+ func (x *Skill) GetSkillSid() int64

+ func (x *Skill) ProtoReflect() protoreflect.Message

+ func (x *Skill) Reset()

+ func (x *Skill) String() string

+ type SkillProficiency struct

+ ManualProficiencyValue int32

+ ParentEntity *ParentEntity

+ PreferredSkillProfileSid *wrapperspb.Int64Value

+ SkillName string

+ SkillProficiencySid int64

+ SkillProfileName string

+ SkillProfileProficiencyValue int32

+ SkillSid int64

+ func (*SkillProficiency) Descriptor() ([]byte, []int)

+ func (*SkillProficiency) ProtoMessage()

+ func (x *SkillProficiency) GetManualProficiencyValue() int32

+ func (x *SkillProficiency) GetParentEntity() *ParentEntity

+ func (x *SkillProficiency) GetPreferredSkillProfileSid() *wrapperspb.Int64Value

+ func (x *SkillProficiency) GetSkillName() string

+ func (x *SkillProficiency) GetSkillProficiencySid() int64

+ func (x *SkillProficiency) GetSkillProfileName() string

+ func (x *SkillProficiency) GetSkillProfileProficiencyValue() int32

+ func (x *SkillProficiency) GetSkillSid() int64

+ func (x *SkillProficiency) ProtoReflect() protoreflect.Message

+ func (x *SkillProficiency) Reset()

+ func (x *SkillProficiency) String() string

+ type SkillProfile struct

+ AreAveragesManual bool

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ CreateDate *timestamppb.Timestamp

+ Description string

+ InactiveAsOfDate *timestamppb.Timestamp

+ Name string

+ Occurrence float32

+ SkillProfileSid int64

+ Skills []*Skill

+ SkillsCount int32

+ Unnamed bool

+ func (*SkillProfile) Descriptor() ([]byte, []int)

+ func (*SkillProfile) ProtoMessage()

+ func (x *SkillProfile) GetAreAveragesManual() bool

+ func (x *SkillProfile) GetAverageAfterCallWorkInSeconds() float32

+ func (x *SkillProfile) GetAverageHandleTimeInSeconds() float32

+ func (x *SkillProfile) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *SkillProfile) GetAverageTimeToAbortInSeconds() float32

+ func (x *SkillProfile) GetCreateDate() *timestamppb.Timestamp

+ func (x *SkillProfile) GetDescription() string

+ func (x *SkillProfile) GetInactiveAsOfDate() *timestamppb.Timestamp

+ func (x *SkillProfile) GetName() string

+ func (x *SkillProfile) GetOccurrence() float32

+ func (x *SkillProfile) GetSkillProfileSid() int64

+ func (x *SkillProfile) GetSkills() []*Skill

+ func (x *SkillProfile) GetSkillsCount() int32

+ func (x *SkillProfile) GetUnnamed() bool

+ func (x *SkillProfile) ProtoReflect() protoreflect.Message

+ func (x *SkillProfile) Reset()

+ func (x *SkillProfile) String() string

+ type SwapShiftInstancesReq struct

+ ShiftInstanceSids []int64

+ WfmAgentSid1 int64

+ WfmAgentSid2 int64

+ func (*SwapShiftInstancesReq) Descriptor() ([]byte, []int)

+ func (*SwapShiftInstancesReq) ProtoMessage()

+ func (x *SwapShiftInstancesReq) GetShiftInstanceSids() []int64

+ func (x *SwapShiftInstancesReq) GetWfmAgentSid1() int64

+ func (x *SwapShiftInstancesReq) GetWfmAgentSid2() int64

+ func (x *SwapShiftInstancesReq) ProtoReflect() protoreflect.Message

+ func (x *SwapShiftInstancesReq) Reset()

+ func (x *SwapShiftInstancesReq) String() string

+ type SwapShiftInstancesRes struct

+ ShiftInstances []*ShiftInstance

+ func (*SwapShiftInstancesRes) Descriptor() ([]byte, []int)

+ func (*SwapShiftInstancesRes) ProtoMessage()

+ func (x *SwapShiftInstancesRes) GetShiftInstances() []*ShiftInstance

+ func (x *SwapShiftInstancesRes) ProtoReflect() protoreflect.Message

+ func (x *SwapShiftInstancesRes) Reset()

+ func (x *SwapShiftInstancesRes) String() string

+ type UnimplementedWFMServer struct

+ func (UnimplementedWFMServer) BuildAgentDiagnostics(context.Context, *BuildAgentDiagnosticsReq) (*BuildAgentDiagnosticsRes, error)

+ func (UnimplementedWFMServer) BuildCallProfileTemplateForSkillProfile(context.Context, *BuildCallProfileTemplateForSkillProfileReq) (*BuildCallProfileTemplateForSkillProfileRes, error)

+ func (UnimplementedWFMServer) BuildDOWAndMOYProfiles(context.Context, *BuildDOWAndMOYProfilesReq) (*BuildDOWAndMOYProfilesRes, error)

+ func (UnimplementedWFMServer) BuildDraftSchedule(context.Context, *BuildDraftScheduleReq) (*BuildDraftScheduleRes, error)

+ func (UnimplementedWFMServer) BuildGlobalDiagnostics(context.Context, *BuildGlobalDiagnosticsReq) (*BuildGlobalDiagnosticsRes, error)

+ func (UnimplementedWFMServer) BuildNodeDiagnostics(context.Context, *BuildNodeDiagnosticsReq) (*BuildNodeDiagnosticsRes, error)

+ func (UnimplementedWFMServer) BuildProfileForecastByInterval(*BuildProfileForecastByIntervalReq, WFM_BuildProfileForecastByIntervalServer) error

+ func (UnimplementedWFMServer) BuildProfileForecastByIntervalWithStats(*BuildProfileForecastByIntervalWithStatsReq, ...) error

+ func (UnimplementedWFMServer) BuildRegressionForecastByInterval(*BuildRegressionForecastByIntervalReq, ...) error

+ func (UnimplementedWFMServer) BuildRegressionForecastByIntervalWithStats(*BuildRegressionForecastByIntervalWithStatsReq, ...) error

+ func (UnimplementedWFMServer) BuildShiftTemplateDiagnostics(context.Context, *BuildShiftTemplateDiagnosticsReq) (*BuildShiftTemplateDiagnosticsRes, error)

+ func (UnimplementedWFMServer) CalculateTrainingDataAveragesForSkillProfile(context.Context, *CalculateTrainingDataAveragesForSkillProfileReq) (*CalculateTrainingDataAveragesForSkillProfileRes, error)

+ func (UnimplementedWFMServer) CopyScenario(context.Context, *CopyScenarioReq) (*CopyScenarioRes, error)

+ func (UnimplementedWFMServer) CreateAgentAvailabilityPattern(context.Context, *CreateAgentAvailabilityPatternReq) (*CreateAgentAvailabilityPatternRes, error)

+ func (UnimplementedWFMServer) CreateAgentGroup(context.Context, *CreateAgentGroupReq) (*CreateAgentGroupRes, error)

+ func (UnimplementedWFMServer) CreateCallProfileTemplate(context.Context, *CreateCallProfileTemplateReq) (*CreateCallProfileTemplateRes, error)

+ func (UnimplementedWFMServer) CreateClientNode(context.Context, *CreateClientNodeReq) (*CreateClientNodeRes, error)

+ func (UnimplementedWFMServer) CreateConstraintRule(context.Context, *CreateConstraintRuleReq) (*CreateConstraintRuleRes, error)

+ func (UnimplementedWFMServer) CreateDraftSchedule(context.Context, *CreateDraftScheduleReq) (*CreateDraftScheduleRes, error)

+ func (UnimplementedWFMServer) CreateInactiveSkillProfileMapping(context.Context, *CreateInactiveSkillProfileMappingReq) (*CreateInactiveSkillProfileMappingRes, error)

+ func (UnimplementedWFMServer) CreateLocationNode(context.Context, *CreateLocationNodeReq) (*CreateLocationNodeRes, error)

+ func (UnimplementedWFMServer) CreateNonSkillActivity(context.Context, *CreateNonSkillActivityReq) (*CreateNonSkillActivityRes, error)

+ func (UnimplementedWFMServer) CreateOpenTimesPattern(context.Context, *CreateOpenTimesPatternReq) (*CreateOpenTimesPatternRes, error)

+ func (UnimplementedWFMServer) CreatePlacementRule(context.Context, *CreatePlacementRuleReq) (*CreatePlacementRuleRes, error)

+ func (UnimplementedWFMServer) CreateProgramNode(context.Context, *CreateProgramNodeReq) (*CreateProgramNodeRes, error)

+ func (UnimplementedWFMServer) CreateRegressionTemplate(context.Context, *CreateRegressionTemplateReq) (*CreateRegressionTemplateRes, error)

+ func (UnimplementedWFMServer) CreateScheduleScenarioWithNodes(context.Context, *CreateScheduleScenarioWithNodesReq) (*CreateScheduleScenarioWithNodesRes, error)

+ func (UnimplementedWFMServer) CreateShiftInstance(context.Context, *CreateShiftInstanceReq) (*CreateShiftInstanceRes, error)

+ func (UnimplementedWFMServer) CreateShiftTemplate(context.Context, *CreateShiftTemplateReq) (*CreateShiftTemplateRes, error)

+ func (UnimplementedWFMServer) CreateSkillProficiencies(context.Context, *CreateSkillProficienciesReq) (*CreateSkillProficienciesRes, error)

+ func (UnimplementedWFMServer) CreateWFMAgentMemberships(context.Context, *CreateWFMAgentMembershipsReq) (*CreateWFMAgentMembershipsRes, error)

+ func (UnimplementedWFMServer) DeleteAgentAvailabilityPattern(context.Context, *DeleteAgentAvailabilityPatternReq) (*DeleteAgentAvailabilityPatternRes, error)

+ func (UnimplementedWFMServer) DeleteCallProfileTemplate(context.Context, *DeleteCallProfileTemplateReq) (*DeleteCallProfileTemplateRes, error)

+ func (UnimplementedWFMServer) DeleteConstraintRule(context.Context, *DeleteConstraintRuleReq) (*DeleteConstraintRuleRes, error)

+ func (UnimplementedWFMServer) DeleteDraftSchedule(context.Context, *DeleteDraftScheduleReq) (*DeleteDraftScheduleRes, error)

+ func (UnimplementedWFMServer) DeleteForecastIntervals(context.Context, *DeleteForecastIntervalsReq) (*DeleteForecastIntervalsRes, error)

+ func (UnimplementedWFMServer) DeleteHistoricalDataDeltas(context.Context, *DeleteHistoricalDataDeltasReq) (*DeleteHistoricalDataDeltasRes, error)

+ func (UnimplementedWFMServer) DeleteOpenTimesPattern(context.Context, *DeleteOpenTimesPatternReq) (*DeleteOpenTimesPatternRes, error)

+ func (UnimplementedWFMServer) DeletePlacementRule(context.Context, *DeletePlacementRuleReq) (*DeletePlacementRuleRes, error)

+ func (UnimplementedWFMServer) DeleteRegressionTemplate(context.Context, *DeleteRegressionTemplateReq) (*DeleteRegressionTemplateRes, error)

+ func (UnimplementedWFMServer) DeleteSchedulingTarget(context.Context, *DeleteSchedulingTargetReq) (*DeleteSchedulingTargetRes, error)

+ func (UnimplementedWFMServer) DeleteShiftInstances(context.Context, *DeleteShiftInstancesReq) (*DeleteShiftInstancesRes, error)

+ func (UnimplementedWFMServer) DeleteSkillProficiency(context.Context, *DeleteSkillProficiencyReq) (*DeleteSkillProficiencyRes, error)

+ func (UnimplementedWFMServer) DeleteWFMAgentMemberships(context.Context, *DeleteWFMAgentMembershipsReq) (*DeleteWFMAgentMembershipsRes, error)

+ func (UnimplementedWFMServer) DisconnectInactiveSkillProfileMapping(context.Context, *DisconnectInactiveSkillProfileMappingReq) (*DisconnectInactiveSkillProfileMappingRes, error)

+ func (UnimplementedWFMServer) GetAvailabilityBitmaps(context.Context, *GetAvailabilityBitmapsReq) (*GetAvailabilityBitmapsRes, error)

+ func (UnimplementedWFMServer) GetAvailableRegressionForecasterModelTypes(context.Context, *GetAvailableRegressionForecasterModelTypesReq) (*GetAvailableRegressionForecasterModelTypesRes, error)

+ func (UnimplementedWFMServer) GetDraftSchedule(context.Context, *GetDraftScheduleReq) (*GetDraftScheduleRes, error)

+ func (UnimplementedWFMServer) GetDraftScheduleRequiredCalls(context.Context, *GetDraftScheduleRequiredCallsReq) (*GetDraftScheduleRequiredCallsRes, error)

+ func (UnimplementedWFMServer) GetForecastingParameters(context.Context, *GetForecastingParametersReq) (*GetForecastingParametersRes, error)

+ func (UnimplementedWFMServer) GetLastSkillProfileResyncDate(context.Context, *GetLastSkillProfileResyncDateReq) (*GetLastSkillProfileResyncDateRes, error)

+ func (UnimplementedWFMServer) GetOpenTimesBitmaps(context.Context, *GetOpenTimesBitmapsReq) (*GetOpenTimesBitmapsRes, error)

+ func (UnimplementedWFMServer) GetPerformanceMetrics(context.Context, *GetPerformanceMetricsReq) (*GetPerformanceMetricsRes, error)

+ func (UnimplementedWFMServer) GetPublishedSchedule(context.Context, *GetPublishedScheduleReq) (*GetPublishedScheduleRes, error)

+ func (UnimplementedWFMServer) GetPublishedScheduleRequiredCalls(context.Context, *GetPublishedScheduleRequiredCallsReq) (*GetPublishedScheduleRequiredCallsRes, error)

+ func (UnimplementedWFMServer) GetSchedulingTarget(context.Context, *GetSchedulingTargetReq) (*GetSchedulingTargetRes, error)

+ func (UnimplementedWFMServer) GetSkillProfile(context.Context, *GetSkillProfileReq) (*GetSkillProfileRes, error)

+ func (UnimplementedWFMServer) GetSkillProfilesCount(context.Context, *GetSkillProfilesCountReq) (*GetSkillProfilesCountRes, error)

+ func (UnimplementedWFMServer) ListAllWFMAgents(context.Context, *ListAllWFMAgentsReq) (*ListAllWFMAgentsRes, error)

+ func (UnimplementedWFMServer) ListCallProfileTemplates(context.Context, *ListCallProfileTemplatesReq) (*ListCallProfileTemplatesRes, error)

+ func (UnimplementedWFMServer) ListCandidateSchedulingActivities(context.Context, *ListCandidateSchedulingActivitiesReq) (*ListCandidateSchedulingActivitiesRes, error)

+ func (UnimplementedWFMServer) ListCandidateWFMAgents(context.Context, *ListCandidateWFMAgentsReq) (*ListCandidateWFMAgentsRes, error)

+ func (UnimplementedWFMServer) ListConfigEntities(context.Context, *ListConfigEntitiesReq) (*ListConfigEntitiesRes, error)

+ func (UnimplementedWFMServer) ListDraftSchedules(context.Context, *ListDraftSchedulesReq) (*ListDraftSchedulesRes, error)

+ func (UnimplementedWFMServer) ListForecastIntervalsForSkillProfile(*ListForecastIntervalsForSkillProfileReq, ...) error

+ func (UnimplementedWFMServer) ListHistoricalData(context.Context, *ListHistoricalDataReq) (*ListHistoricalDataRes, error)

+ func (UnimplementedWFMServer) ListHistoricalDataForAllSkillProfiles(context.Context, *ListHistoricalDataForAllSkillProfilesReq) (*ListHistoricalDataForAllSkillProfilesRes, error)

+ func (UnimplementedWFMServer) ListNonSkillActivityAssociations(context.Context, *ListNonSkillActivityAssociationsReq) (*ListNonSkillActivityAssociationsRes, error)

+ func (UnimplementedWFMServer) ListRegressionTemplates(context.Context, *ListRegressionTemplatesReq) (*ListRegressionTemplatesRes, error)

+ func (UnimplementedWFMServer) ListRequiredCallsIntervals(context.Context, *ListRequiredCallsIntervalsReq) (*ListRequiredCallsIntervalsRes, error)

+ func (UnimplementedWFMServer) ListShiftSegmentsByShiftInstanceSids(context.Context, *ListShiftSegmentsByShiftInstanceSidsReq) (*ListShiftSegmentsByShiftInstanceSidsRes, error)

+ func (UnimplementedWFMServer) ListShiftTemplatesBySids(context.Context, *ListShiftTemplatesBySidsReq) (*ListShiftTemplatesBySidsRes, error)

+ func (UnimplementedWFMServer) ListSkillProfiles(context.Context, *ListSkillProfilesReq) (*ListSkillProfilesRes, error)

+ func (UnimplementedWFMServer) ListSkills(context.Context, *ListSkillsReq) (*ListSkillsRes, error)

+ func (UnimplementedWFMServer) ListTopSkillProfiles(context.Context, *ListTopSkillProfilesReq) (*ListTopSkillProfilesRes, error)

+ func (UnimplementedWFMServer) ListUngroupedWFMAgents(context.Context, *ListUngroupedWFMAgentsReq) (*ListUngroupedWFMAgentsRes, error)

+ func (UnimplementedWFMServer) ListWFMAgentsAssociatedWithAgentGroup(context.Context, *ListWFMAgentsAssociatedWithAgentGroupReq) (*ListWFMAgentsAssociatedWithAgentGroupRes, error)

+ func (UnimplementedWFMServer) PublishDraftSchedule(context.Context, *PublishDraftScheduleReq) (*PublishDraftScheduleRes, error)

+ func (UnimplementedWFMServer) ResyncSkillProfiles(context.Context, *ResyncSkillProfilesReq) (*ResyncSkillProfilesRes, error)

+ func (UnimplementedWFMServer) SetSchedulingTarget(context.Context, *SetSchedulingTargetReq) (*SetSchedulingTargetRes, error)

+ func (UnimplementedWFMServer) SwapShiftInstances(context.Context, *SwapShiftInstancesReq) (*SwapShiftInstancesRes, error)

+ func (UnimplementedWFMServer) UpdateAgentAvailabilityPattern(context.Context, *UpdateAgentAvailabilityPatternReq) (*UpdateAgentAvailabilityPatternRes, error)

+ func (UnimplementedWFMServer) UpdateAgentGroup(context.Context, *UpdateAgentGroupReq) (*UpdateAgentGroupRes, error)

+ func (UnimplementedWFMServer) UpdateCallCenterNode(context.Context, *UpdateCallCenterNodeReq) (*UpdateCallCenterNodeRes, error)

+ func (UnimplementedWFMServer) UpdateClientNode(context.Context, *UpdateClientNodeReq) (*UpdateClientNodeRes, error)

+ func (UnimplementedWFMServer) UpdateConstraintRule(context.Context, *UpdateConstraintRuleReq) (*UpdateConstraintRuleRes, error)

+ func (UnimplementedWFMServer) UpdateLocationNode(context.Context, *UpdateLocationNodeReq) (*UpdateLocationNodeRes, error)

+ func (UnimplementedWFMServer) UpdateNonSkillActivity(context.Context, *UpdateNonSkillActivityReq) (*UpdateNonSkillActivityRes, error)

+ func (UnimplementedWFMServer) UpdateOpenTimesPattern(context.Context, *UpdateOpenTimesPatternReq) (*UpdateOpenTimesPatternRes, error)

+ func (UnimplementedWFMServer) UpdatePlacementRule(context.Context, *UpdatePlacementRuleReq) (*UpdatePlacementRuleRes, error)

+ func (UnimplementedWFMServer) UpdateProgramNode(context.Context, *UpdateProgramNodeReq) (*UpdateProgramNodeRes, error)

+ func (UnimplementedWFMServer) UpdateScheduleScenario(context.Context, *UpdateScheduleScenarioReq) (*UpdateScheduleScenarioRes, error)

+ func (UnimplementedWFMServer) UpdateShiftInstance(context.Context, *UpdateShiftInstanceReq) (*UpdateShiftInstanceRes, error)

+ func (UnimplementedWFMServer) UpdateShiftTemplate(context.Context, *UpdateShiftTemplateReq) (*UpdateShiftTemplateRes, error)

+ func (UnimplementedWFMServer) UpdateSkillProficiencies(context.Context, *UpdateSkillProficienciesReq) (*UpdateSkillProficienciesRes, error)

+ func (UnimplementedWFMServer) UpdateSkillProfile(context.Context, *UpdateSkillProfileReq) (*UpdateSkillProfileRes, error)

+ func (UnimplementedWFMServer) UpdateSkillProfileAveragesUsingHistoricalData(context.Context, *UpdateSkillProfileAveragesUsingHistoricalDataReq) (*UpdateSkillProfileAveragesUsingHistoricalDataRes, error)

+ func (UnimplementedWFMServer) UpdateSkillProfileProficiencies(context.Context, *UpdateSkillProfileProficienciesReq) (*UpdateSkillProfileProficienciesRes, error)

+ func (UnimplementedWFMServer) UpdateWFMAgent(context.Context, *UpdateWFMAgentReq) (*UpdateWFMAgentRes, error)

+ func (UnimplementedWFMServer) UpsertForecastDataDelta(context.Context, *UpsertForecastDataDeltaReq) (*UpsertForecastDataDeltaRes, error)

+ func (UnimplementedWFMServer) UpsertForecastDataDeltas(context.Context, *UpsertForecastDataDeltasReq) (*UpsertForecastDataDeltasRes, error)

+ func (UnimplementedWFMServer) UpsertForecastingParameters(context.Context, *UpsertForecastingParametersReq) (*UpsertForecastingParametersRes, error)

+ func (UnimplementedWFMServer) UpsertHistoricalDataDelta(context.Context, *UpsertHistoricalDataDeltaReq) (*UpsertHistoricalDataDeltaRes, error)

+ func (UnimplementedWFMServer) UpsertHistoricalDataDeltas(context.Context, *UpsertHistoricalDataDeltasReq) (*UpsertHistoricalDataDeltasRes, error)

+ func (UnimplementedWFMServer) UpsertNonSkillActivityAssociation(context.Context, *UpsertNonSkillActivityAssociationReq) (*UpsertNonSkillActivityAssociationRes, error)

+ func (UnimplementedWFMServer) UpsertProfileForecast(context.Context, *UpsertProfileForecastReq) (*UpsertProfileForecastRes, error)

+ func (UnimplementedWFMServer) UpsertRegressionForecast(context.Context, *UpsertRegressionForecastReq) (*UpsertRegressionForecastRes, error)

+ type UnsafeWFMServer interface

+ type UpdateAgentAvailabilityPatternReq struct

+ AgentAvailabilityPattern *AgentAvailabilityPattern

+ func (*UpdateAgentAvailabilityPatternReq) Descriptor() ([]byte, []int)

+ func (*UpdateAgentAvailabilityPatternReq) ProtoMessage()

+ func (x *UpdateAgentAvailabilityPatternReq) GetAgentAvailabilityPattern() *AgentAvailabilityPattern

+ func (x *UpdateAgentAvailabilityPatternReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateAgentAvailabilityPatternReq) Reset()

+ func (x *UpdateAgentAvailabilityPatternReq) String() string

+ type UpdateAgentAvailabilityPatternRes struct

+ func (*UpdateAgentAvailabilityPatternRes) Descriptor() ([]byte, []int)

+ func (*UpdateAgentAvailabilityPatternRes) ProtoMessage()

+ func (x *UpdateAgentAvailabilityPatternRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateAgentAvailabilityPatternRes) Reset()

+ func (x *UpdateAgentAvailabilityPatternRes) String() string

+ type UpdateAgentGroupReq struct

+ AgentGroup *AgentGroup

+ func (*UpdateAgentGroupReq) Descriptor() ([]byte, []int)

+ func (*UpdateAgentGroupReq) ProtoMessage()

+ func (x *UpdateAgentGroupReq) GetAgentGroup() *AgentGroup

+ func (x *UpdateAgentGroupReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateAgentGroupReq) Reset()

+ func (x *UpdateAgentGroupReq) String() string

+ type UpdateAgentGroupRes struct

+ func (*UpdateAgentGroupRes) Descriptor() ([]byte, []int)

+ func (*UpdateAgentGroupRes) ProtoMessage()

+ func (x *UpdateAgentGroupRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateAgentGroupRes) Reset()

+ func (x *UpdateAgentGroupRes) String() string

+ type UpdateCallCenterNodeReq struct

+ Node *CallCenterNode

+ func (*UpdateCallCenterNodeReq) Descriptor() ([]byte, []int)

+ func (*UpdateCallCenterNodeReq) ProtoMessage()

+ func (x *UpdateCallCenterNodeReq) GetNode() *CallCenterNode

+ func (x *UpdateCallCenterNodeReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateCallCenterNodeReq) Reset()

+ func (x *UpdateCallCenterNodeReq) String() string

+ type UpdateCallCenterNodeRes struct

+ func (*UpdateCallCenterNodeRes) Descriptor() ([]byte, []int)

+ func (*UpdateCallCenterNodeRes) ProtoMessage()

+ func (x *UpdateCallCenterNodeRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateCallCenterNodeRes) Reset()

+ func (x *UpdateCallCenterNodeRes) String() string

+ type UpdateClientNodeReq struct

+ Node *ClientNode

+ func (*UpdateClientNodeReq) Descriptor() ([]byte, []int)

+ func (*UpdateClientNodeReq) ProtoMessage()

+ func (x *UpdateClientNodeReq) GetNode() *ClientNode

+ func (x *UpdateClientNodeReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateClientNodeReq) Reset()

+ func (x *UpdateClientNodeReq) String() string

+ type UpdateClientNodeRes struct

+ func (*UpdateClientNodeRes) Descriptor() ([]byte, []int)

+ func (*UpdateClientNodeRes) ProtoMessage()

+ func (x *UpdateClientNodeRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateClientNodeRes) Reset()

+ func (x *UpdateClientNodeRes) String() string

+ type UpdateConstraintRuleReq struct

+ ConstraintRule *ConstraintRule

+ func (*UpdateConstraintRuleReq) Descriptor() ([]byte, []int)

+ func (*UpdateConstraintRuleReq) ProtoMessage()

+ func (x *UpdateConstraintRuleReq) GetConstraintRule() *ConstraintRule

+ func (x *UpdateConstraintRuleReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateConstraintRuleReq) Reset()

+ func (x *UpdateConstraintRuleReq) String() string

+ type UpdateConstraintRuleRes struct

+ func (*UpdateConstraintRuleRes) Descriptor() ([]byte, []int)

+ func (*UpdateConstraintRuleRes) ProtoMessage()

+ func (x *UpdateConstraintRuleRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateConstraintRuleRes) Reset()

+ func (x *UpdateConstraintRuleRes) String() string

+ type UpdateLocationNodeReq struct

+ LocationNode *LocationNode

+ func (*UpdateLocationNodeReq) Descriptor() ([]byte, []int)

+ func (*UpdateLocationNodeReq) ProtoMessage()

+ func (x *UpdateLocationNodeReq) GetLocationNode() *LocationNode

+ func (x *UpdateLocationNodeReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateLocationNodeReq) Reset()

+ func (x *UpdateLocationNodeReq) String() string

+ type UpdateLocationNodeRes struct

+ func (*UpdateLocationNodeRes) Descriptor() ([]byte, []int)

+ func (*UpdateLocationNodeRes) ProtoMessage()

+ func (x *UpdateLocationNodeRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateLocationNodeRes) Reset()

+ func (x *UpdateLocationNodeRes) String() string

+ type UpdateNonSkillActivityReq struct

+ NonSkillActivity *NonSkillActivity

+ func (*UpdateNonSkillActivityReq) Descriptor() ([]byte, []int)

+ func (*UpdateNonSkillActivityReq) ProtoMessage()

+ func (x *UpdateNonSkillActivityReq) GetNonSkillActivity() *NonSkillActivity

+ func (x *UpdateNonSkillActivityReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateNonSkillActivityReq) Reset()

+ func (x *UpdateNonSkillActivityReq) String() string

+ type UpdateNonSkillActivityRes struct

+ func (*UpdateNonSkillActivityRes) Descriptor() ([]byte, []int)

+ func (*UpdateNonSkillActivityRes) ProtoMessage()

+ func (x *UpdateNonSkillActivityRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateNonSkillActivityRes) Reset()

+ func (x *UpdateNonSkillActivityRes) String() string

+ type UpdateOpenTimesPatternReq struct

+ OpenTimesPattern *OpenTimesPattern

+ func (*UpdateOpenTimesPatternReq) Descriptor() ([]byte, []int)

+ func (*UpdateOpenTimesPatternReq) ProtoMessage()

+ func (x *UpdateOpenTimesPatternReq) GetOpenTimesPattern() *OpenTimesPattern

+ func (x *UpdateOpenTimesPatternReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateOpenTimesPatternReq) Reset()

+ func (x *UpdateOpenTimesPatternReq) String() string

+ type UpdateOpenTimesPatternRes struct

+ func (*UpdateOpenTimesPatternRes) Descriptor() ([]byte, []int)

+ func (*UpdateOpenTimesPatternRes) ProtoMessage()

+ func (x *UpdateOpenTimesPatternRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateOpenTimesPatternRes) Reset()

+ func (x *UpdateOpenTimesPatternRes) String() string

+ type UpdatePlacementRuleReq struct

+ PlacementRule *PlacementRule

+ func (*UpdatePlacementRuleReq) Descriptor() ([]byte, []int)

+ func (*UpdatePlacementRuleReq) ProtoMessage()

+ func (x *UpdatePlacementRuleReq) GetPlacementRule() *PlacementRule

+ func (x *UpdatePlacementRuleReq) ProtoReflect() protoreflect.Message

+ func (x *UpdatePlacementRuleReq) Reset()

+ func (x *UpdatePlacementRuleReq) String() string

+ type UpdatePlacementRuleRes struct

+ func (*UpdatePlacementRuleRes) Descriptor() ([]byte, []int)

+ func (*UpdatePlacementRuleRes) ProtoMessage()

+ func (x *UpdatePlacementRuleRes) ProtoReflect() protoreflect.Message

+ func (x *UpdatePlacementRuleRes) Reset()

+ func (x *UpdatePlacementRuleRes) String() string

+ type UpdateProgramNodeReq struct

+ ProgramNode *ProgramNode

+ func (*UpdateProgramNodeReq) Descriptor() ([]byte, []int)

+ func (*UpdateProgramNodeReq) ProtoMessage()

+ func (x *UpdateProgramNodeReq) GetProgramNode() *ProgramNode

+ func (x *UpdateProgramNodeReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateProgramNodeReq) Reset()

+ func (x *UpdateProgramNodeReq) String() string

+ type UpdateProgramNodeRes struct

+ func (*UpdateProgramNodeRes) Descriptor() ([]byte, []int)

+ func (*UpdateProgramNodeRes) ProtoMessage()

+ func (x *UpdateProgramNodeRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateProgramNodeRes) Reset()

+ func (x *UpdateProgramNodeRes) String() string

+ type UpdateScheduleScenarioReq struct

+ ScheduleScenario *ScheduleScenario

+ func (*UpdateScheduleScenarioReq) Descriptor() ([]byte, []int)

+ func (*UpdateScheduleScenarioReq) ProtoMessage()

+ func (x *UpdateScheduleScenarioReq) GetScheduleScenario() *ScheduleScenario

+ func (x *UpdateScheduleScenarioReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateScheduleScenarioReq) Reset()

+ func (x *UpdateScheduleScenarioReq) String() string

+ type UpdateScheduleScenarioRes struct

+ func (*UpdateScheduleScenarioRes) Descriptor() ([]byte, []int)

+ func (*UpdateScheduleScenarioRes) ProtoMessage()

+ func (x *UpdateScheduleScenarioRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateScheduleScenarioRes) Reset()

+ func (x *UpdateScheduleScenarioRes) String() string

+ type UpdateShiftInstanceReq struct

+ IsLocked bool

+ MetricTypes []commons.PerformanceMetricType

+ ShiftInstanceSid int64

+ StartDatetime *timestamppb.Timestamp

+ WfmAgentSid *wrapperspb.Int64Value

+ WidthInMinutes int32

+ func (*UpdateShiftInstanceReq) Descriptor() ([]byte, []int)

+ func (*UpdateShiftInstanceReq) ProtoMessage()

+ func (x *UpdateShiftInstanceReq) GetIsLocked() bool

+ func (x *UpdateShiftInstanceReq) GetMetricTypes() []commons.PerformanceMetricType

+ func (x *UpdateShiftInstanceReq) GetShiftInstanceSid() int64

+ func (x *UpdateShiftInstanceReq) GetStartDatetime() *timestamppb.Timestamp

+ func (x *UpdateShiftInstanceReq) GetWfmAgentSid() *wrapperspb.Int64Value

+ func (x *UpdateShiftInstanceReq) GetWidthInMinutes() int32

+ func (x *UpdateShiftInstanceReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftInstanceReq) Reset()

+ func (x *UpdateShiftInstanceReq) String() string

+ type UpdateShiftInstanceRes struct

+ PerformanceMetrics []*PerformanceMetric

+ ShiftInstance *ShiftInstance

+ func (*UpdateShiftInstanceRes) Descriptor() ([]byte, []int)

+ func (*UpdateShiftInstanceRes) ProtoMessage()

+ func (x *UpdateShiftInstanceRes) GetPerformanceMetrics() []*PerformanceMetric

+ func (x *UpdateShiftInstanceRes) GetShiftInstance() *ShiftInstance

+ func (x *UpdateShiftInstanceRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftInstanceRes) Reset()

+ func (x *UpdateShiftInstanceRes) String() string

+ type UpdateShiftTemplateReq struct

+ ShiftTemplate *ShiftTemplate

+ func (*UpdateShiftTemplateReq) Descriptor() ([]byte, []int)

+ func (*UpdateShiftTemplateReq) ProtoMessage()

+ func (x *UpdateShiftTemplateReq) GetShiftTemplate() *ShiftTemplate

+ func (x *UpdateShiftTemplateReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftTemplateReq) Reset()

+ func (x *UpdateShiftTemplateReq) String() string

+ type UpdateShiftTemplateRes struct

+ func (*UpdateShiftTemplateRes) Descriptor() ([]byte, []int)

+ func (*UpdateShiftTemplateRes) ProtoMessage()

+ func (x *UpdateShiftTemplateRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateShiftTemplateRes) Reset()

+ func (x *UpdateShiftTemplateRes) String() string

+ type UpdateSkillProficienciesReq struct

+ SkillProficiencies []*SkillProficiency

+ func (*UpdateSkillProficienciesReq) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProficienciesReq) ProtoMessage()

+ func (x *UpdateSkillProficienciesReq) GetSkillProficiencies() []*SkillProficiency

+ func (x *UpdateSkillProficienciesReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProficienciesReq) Reset()

+ func (x *UpdateSkillProficienciesReq) String() string

+ type UpdateSkillProficienciesRes struct

+ func (*UpdateSkillProficienciesRes) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProficienciesRes) ProtoMessage()

+ func (x *UpdateSkillProficienciesRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProficienciesRes) Reset()

+ func (x *UpdateSkillProficienciesRes) String() string

+ type UpdateSkillProfileAveragesUsingHistoricalDataReq struct

+ DatetimeRange *commons.DatetimeRange

+ ExcludeSkillProfilesWithManualAverages bool

+ SkillProfileSids []int64

+ func (*UpdateSkillProfileAveragesUsingHistoricalDataReq) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileAveragesUsingHistoricalDataReq) ProtoMessage()

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataReq) GetDatetimeRange() *commons.DatetimeRange

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataReq) GetExcludeSkillProfilesWithManualAverages() bool

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataReq) GetSkillProfileSids() []int64

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataReq) Reset()

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataReq) String() string

+ type UpdateSkillProfileAveragesUsingHistoricalDataRes struct

+ func (*UpdateSkillProfileAveragesUsingHistoricalDataRes) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileAveragesUsingHistoricalDataRes) ProtoMessage()

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataRes) Reset()

+ func (x *UpdateSkillProfileAveragesUsingHistoricalDataRes) String() string

+ type UpdateSkillProfileProficienciesReq struct

+ OrgId string

+ Proficiencies []*UpdateSkillProfileProficienciesReq_Proficiency

+ func (*UpdateSkillProfileProficienciesReq) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileProficienciesReq) ProtoMessage()

+ func (x *UpdateSkillProfileProficienciesReq) GetOrgId() string

+ func (x *UpdateSkillProfileProficienciesReq) GetProficiencies() []*UpdateSkillProfileProficienciesReq_Proficiency

+ func (x *UpdateSkillProfileProficienciesReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileProficienciesReq) Reset()

+ func (x *UpdateSkillProfileProficienciesReq) String() string

+ type UpdateSkillProfileProficienciesReq_Proficiency struct

+ Proficiency int32

+ SkillProfileSid int64

+ SkillSid int64

+ func (*UpdateSkillProfileProficienciesReq_Proficiency) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileProficienciesReq_Proficiency) ProtoMessage()

+ func (x *UpdateSkillProfileProficienciesReq_Proficiency) GetProficiency() int32

+ func (x *UpdateSkillProfileProficienciesReq_Proficiency) GetSkillProfileSid() int64

+ func (x *UpdateSkillProfileProficienciesReq_Proficiency) GetSkillSid() int64

+ func (x *UpdateSkillProfileProficienciesReq_Proficiency) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileProficienciesReq_Proficiency) Reset()

+ func (x *UpdateSkillProfileProficienciesReq_Proficiency) String() string

+ type UpdateSkillProfileProficienciesRes struct

+ func (*UpdateSkillProfileProficienciesRes) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileProficienciesRes) ProtoMessage()

+ func (x *UpdateSkillProfileProficienciesRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileProficienciesRes) Reset()

+ func (x *UpdateSkillProfileProficienciesRes) String() string

+ type UpdateSkillProfileReq struct

+ AreAveragesManual bool

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ Description string

+ Name string

+ SkillProfileSid int64

+ func (*UpdateSkillProfileReq) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileReq) ProtoMessage()

+ func (x *UpdateSkillProfileReq) GetAreAveragesManual() bool

+ func (x *UpdateSkillProfileReq) GetAverageAfterCallWorkInSeconds() float32

+ func (x *UpdateSkillProfileReq) GetAverageHandleTimeInSeconds() float32

+ func (x *UpdateSkillProfileReq) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *UpdateSkillProfileReq) GetAverageTimeToAbortInSeconds() float32

+ func (x *UpdateSkillProfileReq) GetDescription() string

+ func (x *UpdateSkillProfileReq) GetName() string

+ func (x *UpdateSkillProfileReq) GetSkillProfileSid() int64

+ func (x *UpdateSkillProfileReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileReq) Reset()

+ func (x *UpdateSkillProfileReq) String() string

+ type UpdateSkillProfileRes struct

+ func (*UpdateSkillProfileRes) Descriptor() ([]byte, []int)

+ func (*UpdateSkillProfileRes) ProtoMessage()

+ func (x *UpdateSkillProfileRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateSkillProfileRes) Reset()

+ func (x *UpdateSkillProfileRes) String() string

+ type UpdateWFMAgentReq struct

+ WfmAgent *WFMAgent

+ func (*UpdateWFMAgentReq) Descriptor() ([]byte, []int)

+ func (*UpdateWFMAgentReq) ProtoMessage()

+ func (x *UpdateWFMAgentReq) GetWfmAgent() *WFMAgent

+ func (x *UpdateWFMAgentReq) ProtoReflect() protoreflect.Message

+ func (x *UpdateWFMAgentReq) Reset()

+ func (x *UpdateWFMAgentReq) String() string

+ type UpdateWFMAgentRes struct

+ func (*UpdateWFMAgentRes) Descriptor() ([]byte, []int)

+ func (*UpdateWFMAgentRes) ProtoMessage()

+ func (x *UpdateWFMAgentRes) ProtoReflect() protoreflect.Message

+ func (x *UpdateWFMAgentRes) Reset()

+ func (x *UpdateWFMAgentRes) String() string

+ type UpsertForecastDataDeltaReq struct

+ Delta *CallDataByInterval

+ func (*UpsertForecastDataDeltaReq) Descriptor() ([]byte, []int)

+ func (*UpsertForecastDataDeltaReq) ProtoMessage()

+ func (x *UpsertForecastDataDeltaReq) GetDelta() *CallDataByInterval

+ func (x *UpsertForecastDataDeltaReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertForecastDataDeltaReq) Reset()

+ func (x *UpsertForecastDataDeltaReq) String() string

+ type UpsertForecastDataDeltaRes struct

+ Delta *CallDataByInterval

+ func (*UpsertForecastDataDeltaRes) Descriptor() ([]byte, []int)

+ func (*UpsertForecastDataDeltaRes) ProtoMessage()

+ func (x *UpsertForecastDataDeltaRes) GetDelta() *CallDataByInterval

+ func (x *UpsertForecastDataDeltaRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertForecastDataDeltaRes) Reset()

+ func (x *UpsertForecastDataDeltaRes) String() string

+ type UpsertForecastDataDeltasReq struct

+ Deltas []*CallDataByInterval

+ func (*UpsertForecastDataDeltasReq) Descriptor() ([]byte, []int)

+ func (*UpsertForecastDataDeltasReq) ProtoMessage()

+ func (x *UpsertForecastDataDeltasReq) GetDeltas() []*CallDataByInterval

+ func (x *UpsertForecastDataDeltasReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertForecastDataDeltasReq) Reset()

+ func (x *UpsertForecastDataDeltasReq) String() string

+ type UpsertForecastDataDeltasRes struct

+ func (*UpsertForecastDataDeltasRes) Descriptor() ([]byte, []int)

+ func (*UpsertForecastDataDeltasRes) ProtoMessage()

+ func (x *UpsertForecastDataDeltasRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertForecastDataDeltasRes) Reset()

+ func (x *UpsertForecastDataDeltasRes) String() string

+ type UpsertForecastingParametersReq struct

+ ForecastingParameters *commons.ForecastingParameters

+ func (*UpsertForecastingParametersReq) Descriptor() ([]byte, []int)

+ func (*UpsertForecastingParametersReq) ProtoMessage()

+ func (x *UpsertForecastingParametersReq) GetForecastingParameters() *commons.ForecastingParameters

+ func (x *UpsertForecastingParametersReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertForecastingParametersReq) Reset()

+ func (x *UpsertForecastingParametersReq) String() string

+ type UpsertForecastingParametersRes struct

+ func (*UpsertForecastingParametersRes) Descriptor() ([]byte, []int)

+ func (*UpsertForecastingParametersRes) ProtoMessage()

+ func (x *UpsertForecastingParametersRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertForecastingParametersRes) Reset()

+ func (x *UpsertForecastingParametersRes) String() string

+ type UpsertHistoricalDataDeltaReq struct

+ Delta *HistoricalDataInterval

+ func (*UpsertHistoricalDataDeltaReq) Descriptor() ([]byte, []int)

+ func (*UpsertHistoricalDataDeltaReq) ProtoMessage()

+ func (x *UpsertHistoricalDataDeltaReq) GetDelta() *HistoricalDataInterval

+ func (x *UpsertHistoricalDataDeltaReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertHistoricalDataDeltaReq) Reset()

+ func (x *UpsertHistoricalDataDeltaReq) String() string

+ type UpsertHistoricalDataDeltaRes struct

+ Delta *HistoricalDataInterval

+ func (*UpsertHistoricalDataDeltaRes) Descriptor() ([]byte, []int)

+ func (*UpsertHistoricalDataDeltaRes) ProtoMessage()

+ func (x *UpsertHistoricalDataDeltaRes) GetDelta() *HistoricalDataInterval

+ func (x *UpsertHistoricalDataDeltaRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertHistoricalDataDeltaRes) Reset()

+ func (x *UpsertHistoricalDataDeltaRes) String() string

+ type UpsertHistoricalDataDeltasReq struct

+ Deltas []*HistoricalDataInterval

+ func (*UpsertHistoricalDataDeltasReq) Descriptor() ([]byte, []int)

+ func (*UpsertHistoricalDataDeltasReq) ProtoMessage()

+ func (x *UpsertHistoricalDataDeltasReq) GetDeltas() []*HistoricalDataInterval

+ func (x *UpsertHistoricalDataDeltasReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertHistoricalDataDeltasReq) Reset()

+ func (x *UpsertHistoricalDataDeltasReq) String() string

+ type UpsertHistoricalDataDeltasRes struct

+ func (*UpsertHistoricalDataDeltasRes) Descriptor() ([]byte, []int)

+ func (*UpsertHistoricalDataDeltasRes) ProtoMessage()

+ func (x *UpsertHistoricalDataDeltasRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertHistoricalDataDeltasRes) Reset()

+ func (x *UpsertHistoricalDataDeltasRes) String() string

+ type UpsertNonSkillActivityAssociationReq struct

+ AssociationType commons.ConfigRelationshipType

+ Node *ParentEntity

+ NonSkillActivitySid int64

+ ScheduleScenarioSid int64

+ func (*UpsertNonSkillActivityAssociationReq) Descriptor() ([]byte, []int)

+ func (*UpsertNonSkillActivityAssociationReq) ProtoMessage()

+ func (x *UpsertNonSkillActivityAssociationReq) GetAssociationType() commons.ConfigRelationshipType

+ func (x *UpsertNonSkillActivityAssociationReq) GetNode() *ParentEntity

+ func (x *UpsertNonSkillActivityAssociationReq) GetNonSkillActivitySid() int64

+ func (x *UpsertNonSkillActivityAssociationReq) GetScheduleScenarioSid() int64

+ func (x *UpsertNonSkillActivityAssociationReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertNonSkillActivityAssociationReq) Reset()

+ func (x *UpsertNonSkillActivityAssociationReq) String() string

+ type UpsertNonSkillActivityAssociationRes struct

+ NodesAffected []*ParentEntity

+ RulesUsingActivity []*UpsertNonSkillActivityAssociationRes_EntityMapping

+ UpsertSucceeded bool

+ func (*UpsertNonSkillActivityAssociationRes) Descriptor() ([]byte, []int)

+ func (*UpsertNonSkillActivityAssociationRes) ProtoMessage()

+ func (x *UpsertNonSkillActivityAssociationRes) GetNodesAffected() []*ParentEntity

+ func (x *UpsertNonSkillActivityAssociationRes) GetRulesUsingActivity() []*UpsertNonSkillActivityAssociationRes_EntityMapping

+ func (x *UpsertNonSkillActivityAssociationRes) GetUpsertSucceeded() bool

+ func (x *UpsertNonSkillActivityAssociationRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertNonSkillActivityAssociationRes) Reset()

+ func (x *UpsertNonSkillActivityAssociationRes) String() string

+ type UpsertNonSkillActivityAssociationRes_EntityMapping struct

+ LeftEntity *ParentEntity

+ RightEntity *ParentEntity

+ func (*UpsertNonSkillActivityAssociationRes_EntityMapping) Descriptor() ([]byte, []int)

+ func (*UpsertNonSkillActivityAssociationRes_EntityMapping) ProtoMessage()

+ func (x *UpsertNonSkillActivityAssociationRes_EntityMapping) GetLeftEntity() *ParentEntity

+ func (x *UpsertNonSkillActivityAssociationRes_EntityMapping) GetRightEntity() *ParentEntity

+ func (x *UpsertNonSkillActivityAssociationRes_EntityMapping) ProtoReflect() protoreflect.Message

+ func (x *UpsertNonSkillActivityAssociationRes_EntityMapping) Reset()

+ func (x *UpsertNonSkillActivityAssociationRes_EntityMapping) String() string

+ type UpsertProfileForecastReq struct

+ CallProfileTemplate *CallProfileTemplate

+ FixedAveragesForecast bool

+ SkillProfileSid int64

+ func (*UpsertProfileForecastReq) Descriptor() ([]byte, []int)

+ func (*UpsertProfileForecastReq) ProtoMessage()

+ func (x *UpsertProfileForecastReq) GetCallProfileTemplate() *CallProfileTemplate

+ func (x *UpsertProfileForecastReq) GetFixedAveragesForecast() bool

+ func (x *UpsertProfileForecastReq) GetSkillProfileSid() int64

+ func (x *UpsertProfileForecastReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertProfileForecastReq) Reset()

+ func (x *UpsertProfileForecastReq) String() string

+ type UpsertProfileForecastRes struct

+ func (*UpsertProfileForecastRes) Descriptor() ([]byte, []int)

+ func (*UpsertProfileForecastRes) ProtoMessage()

+ func (x *UpsertProfileForecastRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertProfileForecastRes) Reset()

+ func (x *UpsertProfileForecastRes) String() string

+ type UpsertRegressionForecastReq struct

+ AverageAfterCallWorkInSeconds float32

+ AverageHandleTimeInSeconds float32

+ AverageSpeedOfAnswerInSeconds float32

+ AverageTimeToAbortInSeconds float32

+ RegressionTemplate *RegressionTemplate

+ SkillProfileSidsToForecast []int64

+ func (*UpsertRegressionForecastReq) Descriptor() ([]byte, []int)

+ func (*UpsertRegressionForecastReq) ProtoMessage()

+ func (x *UpsertRegressionForecastReq) GetAverageAfterCallWorkInSeconds() float32

+ func (x *UpsertRegressionForecastReq) GetAverageHandleTimeInSeconds() float32

+ func (x *UpsertRegressionForecastReq) GetAverageSpeedOfAnswerInSeconds() float32

+ func (x *UpsertRegressionForecastReq) GetAverageTimeToAbortInSeconds() float32

+ func (x *UpsertRegressionForecastReq) GetRegressionTemplate() *RegressionTemplate

+ func (x *UpsertRegressionForecastReq) GetSkillProfileSidsToForecast() []int64

+ func (x *UpsertRegressionForecastReq) ProtoReflect() protoreflect.Message

+ func (x *UpsertRegressionForecastReq) Reset()

+ func (x *UpsertRegressionForecastReq) String() string

+ type UpsertRegressionForecastRes struct

+ func (*UpsertRegressionForecastRes) Descriptor() ([]byte, []int)

+ func (*UpsertRegressionForecastRes) ProtoMessage()

+ func (x *UpsertRegressionForecastRes) ProtoReflect() protoreflect.Message

+ func (x *UpsertRegressionForecastRes) Reset()

+ func (x *UpsertRegressionForecastRes) String() string

+ type UserCapability struct

+ CanAddChild bool

+ CanDelete bool

+ CanDisplay bool

+ CanEdit bool

+ CanMove bool

+ CanUndelete bool

+ IsMoveTarget bool

+ func (*UserCapability) Descriptor() ([]byte, []int)

+ func (*UserCapability) ProtoMessage()

+ func (x *UserCapability) GetCanAddChild() bool

+ func (x *UserCapability) GetCanDelete() bool

+ func (x *UserCapability) GetCanDisplay() bool

+ func (x *UserCapability) GetCanEdit() bool

+ func (x *UserCapability) GetCanMove() bool

+ func (x *UserCapability) GetCanUndelete() bool

+ func (x *UserCapability) GetIsMoveTarget() bool

+ func (x *UserCapability) ProtoReflect() protoreflect.Message

+ func (x *UserCapability) Reset()

+ func (x *UserCapability) String() string

+ type WFMAgent struct

+ CreatedAt *timestamppb.Timestamp

+ DatetimeSetToInactive *timestamppb.Timestamp

+ MemberAgentAvailabilityPatterns []*AgentAvailabilityPattern

+ MemberConstraintRules []*ConstraintRule

+ MemberSkillProficiencies []*SkillProficiency

+ Name string

+ TcnAgentIsEnabled bool

+ TcnAgentSid *wrapperspb.Int64Value

+ WfmAgentSid int64

+ func (*WFMAgent) Descriptor() ([]byte, []int)

+ func (*WFMAgent) ProtoMessage()

+ func (x *WFMAgent) GetCreatedAt() *timestamppb.Timestamp

+ func (x *WFMAgent) GetDatetimeSetToInactive() *timestamppb.Timestamp

+ func (x *WFMAgent) GetMemberAgentAvailabilityPatterns() []*AgentAvailabilityPattern

+ func (x *WFMAgent) GetMemberConstraintRules() []*ConstraintRule

+ func (x *WFMAgent) GetMemberSkillProficiencies() []*SkillProficiency

+ func (x *WFMAgent) GetName() string

+ func (x *WFMAgent) GetTcnAgentIsEnabled() bool

+ func (x *WFMAgent) GetTcnAgentSid() *wrapperspb.Int64Value

+ func (x *WFMAgent) GetWfmAgentSid() int64

+ func (x *WFMAgent) ProtoReflect() protoreflect.Message

+ func (x *WFMAgent) Reset()

+ func (x *WFMAgent) String() string

+ type WFMClient interface

+ BuildAgentDiagnostics func(ctx context.Context, in *BuildAgentDiagnosticsReq, opts ...grpc.CallOption) (*BuildAgentDiagnosticsRes, error)

+ BuildCallProfileTemplateForSkillProfile func(ctx context.Context, in *BuildCallProfileTemplateForSkillProfileReq, ...) (*BuildCallProfileTemplateForSkillProfileRes, error)

+ BuildDOWAndMOYProfiles func(ctx context.Context, in *BuildDOWAndMOYProfilesReq, opts ...grpc.CallOption) (*BuildDOWAndMOYProfilesRes, error)

+ BuildDraftSchedule func(ctx context.Context, in *BuildDraftScheduleReq, opts ...grpc.CallOption) (*BuildDraftScheduleRes, error)

+ BuildGlobalDiagnostics func(ctx context.Context, in *BuildGlobalDiagnosticsReq, opts ...grpc.CallOption) (*BuildGlobalDiagnosticsRes, error)

+ BuildNodeDiagnostics func(ctx context.Context, in *BuildNodeDiagnosticsReq, opts ...grpc.CallOption) (*BuildNodeDiagnosticsRes, error)

+ BuildProfileForecastByInterval func(ctx context.Context, in *BuildProfileForecastByIntervalReq, ...) (WFM_BuildProfileForecastByIntervalClient, error)

+ BuildProfileForecastByIntervalWithStats func(ctx context.Context, in *BuildProfileForecastByIntervalWithStatsReq, ...) (WFM_BuildProfileForecastByIntervalWithStatsClient, error)

+ BuildRegressionForecastByInterval func(ctx context.Context, in *BuildRegressionForecastByIntervalReq, ...) (WFM_BuildRegressionForecastByIntervalClient, error)

+ BuildRegressionForecastByIntervalWithStats func(ctx context.Context, in *BuildRegressionForecastByIntervalWithStatsReq, ...) (WFM_BuildRegressionForecastByIntervalWithStatsClient, error)

+ BuildShiftTemplateDiagnostics func(ctx context.Context, in *BuildShiftTemplateDiagnosticsReq, ...) (*BuildShiftTemplateDiagnosticsRes, error)

+ CalculateTrainingDataAveragesForSkillProfile func(ctx context.Context, in *CalculateTrainingDataAveragesForSkillProfileReq, ...) (*CalculateTrainingDataAveragesForSkillProfileRes, error)

+ CopyScenario func(ctx context.Context, in *CopyScenarioReq, opts ...grpc.CallOption) (*CopyScenarioRes, error)

+ CreateAgentAvailabilityPattern func(ctx context.Context, in *CreateAgentAvailabilityPatternReq, ...) (*CreateAgentAvailabilityPatternRes, error)

+ CreateAgentGroup func(ctx context.Context, in *CreateAgentGroupReq, opts ...grpc.CallOption) (*CreateAgentGroupRes, error)

+ CreateCallProfileTemplate func(ctx context.Context, in *CreateCallProfileTemplateReq, opts ...grpc.CallOption) (*CreateCallProfileTemplateRes, error)

+ CreateClientNode func(ctx context.Context, in *CreateClientNodeReq, opts ...grpc.CallOption) (*CreateClientNodeRes, error)

+ CreateConstraintRule func(ctx context.Context, in *CreateConstraintRuleReq, opts ...grpc.CallOption) (*CreateConstraintRuleRes, error)

+ CreateDraftSchedule func(ctx context.Context, in *CreateDraftScheduleReq, opts ...grpc.CallOption) (*CreateDraftScheduleRes, error)

+ CreateInactiveSkillProfileMapping func(ctx context.Context, in *CreateInactiveSkillProfileMappingReq, ...) (*CreateInactiveSkillProfileMappingRes, error)

+ CreateLocationNode func(ctx context.Context, in *CreateLocationNodeReq, opts ...grpc.CallOption) (*CreateLocationNodeRes, error)

+ CreateNonSkillActivity func(ctx context.Context, in *CreateNonSkillActivityReq, opts ...grpc.CallOption) (*CreateNonSkillActivityRes, error)

+ CreateOpenTimesPattern func(ctx context.Context, in *CreateOpenTimesPatternReq, opts ...grpc.CallOption) (*CreateOpenTimesPatternRes, error)

+ CreatePlacementRule func(ctx context.Context, in *CreatePlacementRuleReq, opts ...grpc.CallOption) (*CreatePlacementRuleRes, error)

+ CreateProgramNode func(ctx context.Context, in *CreateProgramNodeReq, opts ...grpc.CallOption) (*CreateProgramNodeRes, error)

+ CreateRegressionTemplate func(ctx context.Context, in *CreateRegressionTemplateReq, opts ...grpc.CallOption) (*CreateRegressionTemplateRes, error)

+ CreateScheduleScenarioWithNodes func(ctx context.Context, in *CreateScheduleScenarioWithNodesReq, ...) (*CreateScheduleScenarioWithNodesRes, error)

+ CreateShiftInstance func(ctx context.Context, in *CreateShiftInstanceReq, opts ...grpc.CallOption) (*CreateShiftInstanceRes, error)

+ CreateShiftTemplate func(ctx context.Context, in *CreateShiftTemplateReq, opts ...grpc.CallOption) (*CreateShiftTemplateRes, error)

+ CreateSkillProficiencies func(ctx context.Context, in *CreateSkillProficienciesReq, opts ...grpc.CallOption) (*CreateSkillProficienciesRes, error)

+ CreateWFMAgentMemberships func(ctx context.Context, in *CreateWFMAgentMembershipsReq, opts ...grpc.CallOption) (*CreateWFMAgentMembershipsRes, error)

+ DeleteAgentAvailabilityPattern func(ctx context.Context, in *DeleteAgentAvailabilityPatternReq, ...) (*DeleteAgentAvailabilityPatternRes, error)

+ DeleteCallProfileTemplate func(ctx context.Context, in *DeleteCallProfileTemplateReq, opts ...grpc.CallOption) (*DeleteCallProfileTemplateRes, error)

+ DeleteConstraintRule func(ctx context.Context, in *DeleteConstraintRuleReq, opts ...grpc.CallOption) (*DeleteConstraintRuleRes, error)

+ DeleteDraftSchedule func(ctx context.Context, in *DeleteDraftScheduleReq, opts ...grpc.CallOption) (*DeleteDraftScheduleRes, error)

+ DeleteForecastIntervals func(ctx context.Context, in *DeleteForecastIntervalsReq, opts ...grpc.CallOption) (*DeleteForecastIntervalsRes, error)

+ DeleteHistoricalDataDeltas func(ctx context.Context, in *DeleteHistoricalDataDeltasReq, ...) (*DeleteHistoricalDataDeltasRes, error)

+ DeleteOpenTimesPattern func(ctx context.Context, in *DeleteOpenTimesPatternReq, opts ...grpc.CallOption) (*DeleteOpenTimesPatternRes, error)

+ DeletePlacementRule func(ctx context.Context, in *DeletePlacementRuleReq, opts ...grpc.CallOption) (*DeletePlacementRuleRes, error)

+ DeleteRegressionTemplate func(ctx context.Context, in *DeleteRegressionTemplateReq, opts ...grpc.CallOption) (*DeleteRegressionTemplateRes, error)

+ DeleteSchedulingTarget func(ctx context.Context, in *DeleteSchedulingTargetReq, opts ...grpc.CallOption) (*DeleteSchedulingTargetRes, error)

+ DeleteShiftInstances func(ctx context.Context, in *DeleteShiftInstancesReq, opts ...grpc.CallOption) (*DeleteShiftInstancesRes, error)

+ DeleteSkillProficiency func(ctx context.Context, in *DeleteSkillProficiencyReq, opts ...grpc.CallOption) (*DeleteSkillProficiencyRes, error)

+ DeleteWFMAgentMemberships func(ctx context.Context, in *DeleteWFMAgentMembershipsReq, opts ...grpc.CallOption) (*DeleteWFMAgentMembershipsRes, error)

+ DisconnectInactiveSkillProfileMapping func(ctx context.Context, in *DisconnectInactiveSkillProfileMappingReq, ...) (*DisconnectInactiveSkillProfileMappingRes, error)

+ GetAvailabilityBitmaps func(ctx context.Context, in *GetAvailabilityBitmapsReq, opts ...grpc.CallOption) (*GetAvailabilityBitmapsRes, error)

+ GetAvailableRegressionForecasterModelTypes func(ctx context.Context, in *GetAvailableRegressionForecasterModelTypesReq, ...) (*GetAvailableRegressionForecasterModelTypesRes, error)

+ GetDraftSchedule func(ctx context.Context, in *GetDraftScheduleReq, opts ...grpc.CallOption) (*GetDraftScheduleRes, error)

+ GetDraftScheduleRequiredCalls func(ctx context.Context, in *GetDraftScheduleRequiredCallsReq, ...) (*GetDraftScheduleRequiredCallsRes, error)

+ GetForecastingParameters func(ctx context.Context, in *GetForecastingParametersReq, opts ...grpc.CallOption) (*GetForecastingParametersRes, error)

+ GetLastSkillProfileResyncDate func(ctx context.Context, in *GetLastSkillProfileResyncDateReq, ...) (*GetLastSkillProfileResyncDateRes, error)

+ GetOpenTimesBitmaps func(ctx context.Context, in *GetOpenTimesBitmapsReq, opts ...grpc.CallOption) (*GetOpenTimesBitmapsRes, error)

+ GetPerformanceMetrics func(ctx context.Context, in *GetPerformanceMetricsReq, opts ...grpc.CallOption) (*GetPerformanceMetricsRes, error)

+ GetPublishedSchedule func(ctx context.Context, in *GetPublishedScheduleReq, opts ...grpc.CallOption) (*GetPublishedScheduleRes, error)

+ GetPublishedScheduleRequiredCalls func(ctx context.Context, in *GetPublishedScheduleRequiredCallsReq, ...) (*GetPublishedScheduleRequiredCallsRes, error)

+ GetSchedulingTarget func(ctx context.Context, in *GetSchedulingTargetReq, opts ...grpc.CallOption) (*GetSchedulingTargetRes, error)

+ GetSkillProfile func(ctx context.Context, in *GetSkillProfileReq, opts ...grpc.CallOption) (*GetSkillProfileRes, error)

+ GetSkillProfilesCount func(ctx context.Context, in *GetSkillProfilesCountReq, opts ...grpc.CallOption) (*GetSkillProfilesCountRes, error)

+ ListAllWFMAgents func(ctx context.Context, in *ListAllWFMAgentsReq, opts ...grpc.CallOption) (*ListAllWFMAgentsRes, error)

+ ListCallProfileTemplates func(ctx context.Context, in *ListCallProfileTemplatesReq, opts ...grpc.CallOption) (*ListCallProfileTemplatesRes, error)

+ ListCandidateSchedulingActivities func(ctx context.Context, in *ListCandidateSchedulingActivitiesReq, ...) (*ListCandidateSchedulingActivitiesRes, error)

+ ListCandidateWFMAgents func(ctx context.Context, in *ListCandidateWFMAgentsReq, opts ...grpc.CallOption) (*ListCandidateWFMAgentsRes, error)

+ ListConfigEntities func(ctx context.Context, in *ListConfigEntitiesReq, opts ...grpc.CallOption) (*ListConfigEntitiesRes, error)

+ ListDraftSchedules func(ctx context.Context, in *ListDraftSchedulesReq, opts ...grpc.CallOption) (*ListDraftSchedulesRes, error)

+ ListForecastIntervalsForSkillProfile func(ctx context.Context, in *ListForecastIntervalsForSkillProfileReq, ...) (WFM_ListForecastIntervalsForSkillProfileClient, error)

+ ListHistoricalData func(ctx context.Context, in *ListHistoricalDataReq, opts ...grpc.CallOption) (*ListHistoricalDataRes, error)

+ ListHistoricalDataForAllSkillProfiles func(ctx context.Context, in *ListHistoricalDataForAllSkillProfilesReq, ...) (*ListHistoricalDataForAllSkillProfilesRes, error)

+ ListNonSkillActivityAssociations func(ctx context.Context, in *ListNonSkillActivityAssociationsReq, ...) (*ListNonSkillActivityAssociationsRes, error)

+ ListRegressionTemplates func(ctx context.Context, in *ListRegressionTemplatesReq, opts ...grpc.CallOption) (*ListRegressionTemplatesRes, error)

+ ListRequiredCallsIntervals func(ctx context.Context, in *ListRequiredCallsIntervalsReq, ...) (*ListRequiredCallsIntervalsRes, error)

+ ListShiftSegmentsByShiftInstanceSids func(ctx context.Context, in *ListShiftSegmentsByShiftInstanceSidsReq, ...) (*ListShiftSegmentsByShiftInstanceSidsRes, error)

+ ListShiftTemplatesBySids func(ctx context.Context, in *ListShiftTemplatesBySidsReq, opts ...grpc.CallOption) (*ListShiftTemplatesBySidsRes, error)

+ ListSkillProfiles func(ctx context.Context, in *ListSkillProfilesReq, opts ...grpc.CallOption) (*ListSkillProfilesRes, error)

+ ListSkills func(ctx context.Context, in *ListSkillsReq, opts ...grpc.CallOption) (*ListSkillsRes, error)

+ ListTopSkillProfiles func(ctx context.Context, in *ListTopSkillProfilesReq, opts ...grpc.CallOption) (*ListTopSkillProfilesRes, error)

+ ListUngroupedWFMAgents func(ctx context.Context, in *ListUngroupedWFMAgentsReq, opts ...grpc.CallOption) (*ListUngroupedWFMAgentsRes, error)

+ ListWFMAgentsAssociatedWithAgentGroup func(ctx context.Context, in *ListWFMAgentsAssociatedWithAgentGroupReq, ...) (*ListWFMAgentsAssociatedWithAgentGroupRes, error)

+ PublishDraftSchedule func(ctx context.Context, in *PublishDraftScheduleReq, opts ...grpc.CallOption) (*PublishDraftScheduleRes, error)

+ ResyncSkillProfiles func(ctx context.Context, in *ResyncSkillProfilesReq, opts ...grpc.CallOption) (*ResyncSkillProfilesRes, error)

+ SetSchedulingTarget func(ctx context.Context, in *SetSchedulingTargetReq, opts ...grpc.CallOption) (*SetSchedulingTargetRes, error)

+ SwapShiftInstances func(ctx context.Context, in *SwapShiftInstancesReq, opts ...grpc.CallOption) (*SwapShiftInstancesRes, error)

+ UpdateAgentAvailabilityPattern func(ctx context.Context, in *UpdateAgentAvailabilityPatternReq, ...) (*UpdateAgentAvailabilityPatternRes, error)

+ UpdateAgentGroup func(ctx context.Context, in *UpdateAgentGroupReq, opts ...grpc.CallOption) (*UpdateAgentGroupRes, error)

+ UpdateCallCenterNode func(ctx context.Context, in *UpdateCallCenterNodeReq, opts ...grpc.CallOption) (*UpdateCallCenterNodeRes, error)

+ UpdateClientNode func(ctx context.Context, in *UpdateClientNodeReq, opts ...grpc.CallOption) (*UpdateClientNodeRes, error)

+ UpdateConstraintRule func(ctx context.Context, in *UpdateConstraintRuleReq, opts ...grpc.CallOption) (*UpdateConstraintRuleRes, error)

+ UpdateLocationNode func(ctx context.Context, in *UpdateLocationNodeReq, opts ...grpc.CallOption) (*UpdateLocationNodeRes, error)

+ UpdateNonSkillActivity func(ctx context.Context, in *UpdateNonSkillActivityReq, opts ...grpc.CallOption) (*UpdateNonSkillActivityRes, error)

+ UpdateOpenTimesPattern func(ctx context.Context, in *UpdateOpenTimesPatternReq, opts ...grpc.CallOption) (*UpdateOpenTimesPatternRes, error)

+ UpdatePlacementRule func(ctx context.Context, in *UpdatePlacementRuleReq, opts ...grpc.CallOption) (*UpdatePlacementRuleRes, error)

+ UpdateProgramNode func(ctx context.Context, in *UpdateProgramNodeReq, opts ...grpc.CallOption) (*UpdateProgramNodeRes, error)

+ UpdateScheduleScenario func(ctx context.Context, in *UpdateScheduleScenarioReq, opts ...grpc.CallOption) (*UpdateScheduleScenarioRes, error)

+ UpdateShiftInstance func(ctx context.Context, in *UpdateShiftInstanceReq, opts ...grpc.CallOption) (*UpdateShiftInstanceRes, error)

+ UpdateShiftTemplate func(ctx context.Context, in *UpdateShiftTemplateReq, opts ...grpc.CallOption) (*UpdateShiftTemplateRes, error)

+ UpdateSkillProficiencies func(ctx context.Context, in *UpdateSkillProficienciesReq, opts ...grpc.CallOption) (*UpdateSkillProficienciesRes, error)

+ UpdateSkillProfile func(ctx context.Context, in *UpdateSkillProfileReq, opts ...grpc.CallOption) (*UpdateSkillProfileRes, error)

+ UpdateSkillProfileAveragesUsingHistoricalData func(ctx context.Context, in *UpdateSkillProfileAveragesUsingHistoricalDataReq, ...) (*UpdateSkillProfileAveragesUsingHistoricalDataRes, error)

+ UpdateSkillProfileProficiencies func(ctx context.Context, in *UpdateSkillProfileProficienciesReq, ...) (*UpdateSkillProfileProficienciesRes, error)

+ UpdateWFMAgent func(ctx context.Context, in *UpdateWFMAgentReq, opts ...grpc.CallOption) (*UpdateWFMAgentRes, error)

+ UpsertForecastDataDelta func(ctx context.Context, in *UpsertForecastDataDeltaReq, opts ...grpc.CallOption) (*UpsertForecastDataDeltaRes, error)

+ UpsertForecastDataDeltas func(ctx context.Context, in *UpsertForecastDataDeltasReq, opts ...grpc.CallOption) (*UpsertForecastDataDeltasRes, error)

+ UpsertForecastingParameters func(ctx context.Context, in *UpsertForecastingParametersReq, ...) (*UpsertForecastingParametersRes, error)

+ UpsertHistoricalDataDelta func(ctx context.Context, in *UpsertHistoricalDataDeltaReq, opts ...grpc.CallOption) (*UpsertHistoricalDataDeltaRes, error)

+ UpsertHistoricalDataDeltas func(ctx context.Context, in *UpsertHistoricalDataDeltasReq, ...) (*UpsertHistoricalDataDeltasRes, error)

+ UpsertNonSkillActivityAssociation func(ctx context.Context, in *UpsertNonSkillActivityAssociationReq, ...) (*UpsertNonSkillActivityAssociationRes, error)

+ UpsertProfileForecast func(ctx context.Context, in *UpsertProfileForecastReq, opts ...grpc.CallOption) (*UpsertProfileForecastRes, error)

+ UpsertRegressionForecast func(ctx context.Context, in *UpsertRegressionForecastReq, opts ...grpc.CallOption) (*UpsertRegressionForecastRes, error)

+ func NewWFMClient(cc grpc.ClientConnInterface) WFMClient

+ type WFMServer interface

+ BuildAgentDiagnostics func(context.Context, *BuildAgentDiagnosticsReq) (*BuildAgentDiagnosticsRes, error)

+ BuildCallProfileTemplateForSkillProfile func(context.Context, *BuildCallProfileTemplateForSkillProfileReq) (*BuildCallProfileTemplateForSkillProfileRes, error)

+ BuildDOWAndMOYProfiles func(context.Context, *BuildDOWAndMOYProfilesReq) (*BuildDOWAndMOYProfilesRes, error)

+ BuildDraftSchedule func(context.Context, *BuildDraftScheduleReq) (*BuildDraftScheduleRes, error)

+ BuildGlobalDiagnostics func(context.Context, *BuildGlobalDiagnosticsReq) (*BuildGlobalDiagnosticsRes, error)

+ BuildNodeDiagnostics func(context.Context, *BuildNodeDiagnosticsReq) (*BuildNodeDiagnosticsRes, error)

+ BuildProfileForecastByInterval func(*BuildProfileForecastByIntervalReq, WFM_BuildProfileForecastByIntervalServer) error

+ BuildProfileForecastByIntervalWithStats func(*BuildProfileForecastByIntervalWithStatsReq, ...) error

+ BuildRegressionForecastByInterval func(*BuildRegressionForecastByIntervalReq, ...) error

+ BuildRegressionForecastByIntervalWithStats func(*BuildRegressionForecastByIntervalWithStatsReq, ...) error

+ BuildShiftTemplateDiagnostics func(context.Context, *BuildShiftTemplateDiagnosticsReq) (*BuildShiftTemplateDiagnosticsRes, error)

+ CalculateTrainingDataAveragesForSkillProfile func(context.Context, *CalculateTrainingDataAveragesForSkillProfileReq) (*CalculateTrainingDataAveragesForSkillProfileRes, error)

+ CopyScenario func(context.Context, *CopyScenarioReq) (*CopyScenarioRes, error)

+ CreateAgentAvailabilityPattern func(context.Context, *CreateAgentAvailabilityPatternReq) (*CreateAgentAvailabilityPatternRes, error)

+ CreateAgentGroup func(context.Context, *CreateAgentGroupReq) (*CreateAgentGroupRes, error)

+ CreateCallProfileTemplate func(context.Context, *CreateCallProfileTemplateReq) (*CreateCallProfileTemplateRes, error)

+ CreateClientNode func(context.Context, *CreateClientNodeReq) (*CreateClientNodeRes, error)

+ CreateConstraintRule func(context.Context, *CreateConstraintRuleReq) (*CreateConstraintRuleRes, error)

+ CreateDraftSchedule func(context.Context, *CreateDraftScheduleReq) (*CreateDraftScheduleRes, error)

+ CreateInactiveSkillProfileMapping func(context.Context, *CreateInactiveSkillProfileMappingReq) (*CreateInactiveSkillProfileMappingRes, error)

+ CreateLocationNode func(context.Context, *CreateLocationNodeReq) (*CreateLocationNodeRes, error)

+ CreateNonSkillActivity func(context.Context, *CreateNonSkillActivityReq) (*CreateNonSkillActivityRes, error)

+ CreateOpenTimesPattern func(context.Context, *CreateOpenTimesPatternReq) (*CreateOpenTimesPatternRes, error)

+ CreatePlacementRule func(context.Context, *CreatePlacementRuleReq) (*CreatePlacementRuleRes, error)

+ CreateProgramNode func(context.Context, *CreateProgramNodeReq) (*CreateProgramNodeRes, error)

+ CreateRegressionTemplate func(context.Context, *CreateRegressionTemplateReq) (*CreateRegressionTemplateRes, error)

+ CreateScheduleScenarioWithNodes func(context.Context, *CreateScheduleScenarioWithNodesReq) (*CreateScheduleScenarioWithNodesRes, error)

+ CreateShiftInstance func(context.Context, *CreateShiftInstanceReq) (*CreateShiftInstanceRes, error)

+ CreateShiftTemplate func(context.Context, *CreateShiftTemplateReq) (*CreateShiftTemplateRes, error)

+ CreateSkillProficiencies func(context.Context, *CreateSkillProficienciesReq) (*CreateSkillProficienciesRes, error)

+ CreateWFMAgentMemberships func(context.Context, *CreateWFMAgentMembershipsReq) (*CreateWFMAgentMembershipsRes, error)

+ DeleteAgentAvailabilityPattern func(context.Context, *DeleteAgentAvailabilityPatternReq) (*DeleteAgentAvailabilityPatternRes, error)

+ DeleteCallProfileTemplate func(context.Context, *DeleteCallProfileTemplateReq) (*DeleteCallProfileTemplateRes, error)

+ DeleteConstraintRule func(context.Context, *DeleteConstraintRuleReq) (*DeleteConstraintRuleRes, error)

+ DeleteDraftSchedule func(context.Context, *DeleteDraftScheduleReq) (*DeleteDraftScheduleRes, error)

+ DeleteForecastIntervals func(context.Context, *DeleteForecastIntervalsReq) (*DeleteForecastIntervalsRes, error)

+ DeleteHistoricalDataDeltas func(context.Context, *DeleteHistoricalDataDeltasReq) (*DeleteHistoricalDataDeltasRes, error)

+ DeleteOpenTimesPattern func(context.Context, *DeleteOpenTimesPatternReq) (*DeleteOpenTimesPatternRes, error)

+ DeletePlacementRule func(context.Context, *DeletePlacementRuleReq) (*DeletePlacementRuleRes, error)

+ DeleteRegressionTemplate func(context.Context, *DeleteRegressionTemplateReq) (*DeleteRegressionTemplateRes, error)

+ DeleteSchedulingTarget func(context.Context, *DeleteSchedulingTargetReq) (*DeleteSchedulingTargetRes, error)

+ DeleteShiftInstances func(context.Context, *DeleteShiftInstancesReq) (*DeleteShiftInstancesRes, error)

+ DeleteSkillProficiency func(context.Context, *DeleteSkillProficiencyReq) (*DeleteSkillProficiencyRes, error)

+ DeleteWFMAgentMemberships func(context.Context, *DeleteWFMAgentMembershipsReq) (*DeleteWFMAgentMembershipsRes, error)

+ DisconnectInactiveSkillProfileMapping func(context.Context, *DisconnectInactiveSkillProfileMappingReq) (*DisconnectInactiveSkillProfileMappingRes, error)

+ GetAvailabilityBitmaps func(context.Context, *GetAvailabilityBitmapsReq) (*GetAvailabilityBitmapsRes, error)

+ GetAvailableRegressionForecasterModelTypes func(context.Context, *GetAvailableRegressionForecasterModelTypesReq) (*GetAvailableRegressionForecasterModelTypesRes, error)

+ GetDraftSchedule func(context.Context, *GetDraftScheduleReq) (*GetDraftScheduleRes, error)

+ GetDraftScheduleRequiredCalls func(context.Context, *GetDraftScheduleRequiredCallsReq) (*GetDraftScheduleRequiredCallsRes, error)

+ GetForecastingParameters func(context.Context, *GetForecastingParametersReq) (*GetForecastingParametersRes, error)

+ GetLastSkillProfileResyncDate func(context.Context, *GetLastSkillProfileResyncDateReq) (*GetLastSkillProfileResyncDateRes, error)

+ GetOpenTimesBitmaps func(context.Context, *GetOpenTimesBitmapsReq) (*GetOpenTimesBitmapsRes, error)

+ GetPerformanceMetrics func(context.Context, *GetPerformanceMetricsReq) (*GetPerformanceMetricsRes, error)

+ GetPublishedSchedule func(context.Context, *GetPublishedScheduleReq) (*GetPublishedScheduleRes, error)

+ GetPublishedScheduleRequiredCalls func(context.Context, *GetPublishedScheduleRequiredCallsReq) (*GetPublishedScheduleRequiredCallsRes, error)

+ GetSchedulingTarget func(context.Context, *GetSchedulingTargetReq) (*GetSchedulingTargetRes, error)

+ GetSkillProfile func(context.Context, *GetSkillProfileReq) (*GetSkillProfileRes, error)

+ GetSkillProfilesCount func(context.Context, *GetSkillProfilesCountReq) (*GetSkillProfilesCountRes, error)

+ ListAllWFMAgents func(context.Context, *ListAllWFMAgentsReq) (*ListAllWFMAgentsRes, error)

+ ListCallProfileTemplates func(context.Context, *ListCallProfileTemplatesReq) (*ListCallProfileTemplatesRes, error)

+ ListCandidateSchedulingActivities func(context.Context, *ListCandidateSchedulingActivitiesReq) (*ListCandidateSchedulingActivitiesRes, error)

+ ListCandidateWFMAgents func(context.Context, *ListCandidateWFMAgentsReq) (*ListCandidateWFMAgentsRes, error)

+ ListConfigEntities func(context.Context, *ListConfigEntitiesReq) (*ListConfigEntitiesRes, error)

+ ListDraftSchedules func(context.Context, *ListDraftSchedulesReq) (*ListDraftSchedulesRes, error)

+ ListForecastIntervalsForSkillProfile func(*ListForecastIntervalsForSkillProfileReq, ...) error

+ ListHistoricalData func(context.Context, *ListHistoricalDataReq) (*ListHistoricalDataRes, error)

+ ListHistoricalDataForAllSkillProfiles func(context.Context, *ListHistoricalDataForAllSkillProfilesReq) (*ListHistoricalDataForAllSkillProfilesRes, error)

+ ListNonSkillActivityAssociations func(context.Context, *ListNonSkillActivityAssociationsReq) (*ListNonSkillActivityAssociationsRes, error)

+ ListRegressionTemplates func(context.Context, *ListRegressionTemplatesReq) (*ListRegressionTemplatesRes, error)

+ ListRequiredCallsIntervals func(context.Context, *ListRequiredCallsIntervalsReq) (*ListRequiredCallsIntervalsRes, error)

+ ListShiftSegmentsByShiftInstanceSids func(context.Context, *ListShiftSegmentsByShiftInstanceSidsReq) (*ListShiftSegmentsByShiftInstanceSidsRes, error)

+ ListShiftTemplatesBySids func(context.Context, *ListShiftTemplatesBySidsReq) (*ListShiftTemplatesBySidsRes, error)

+ ListSkillProfiles func(context.Context, *ListSkillProfilesReq) (*ListSkillProfilesRes, error)

+ ListSkills func(context.Context, *ListSkillsReq) (*ListSkillsRes, error)

+ ListTopSkillProfiles func(context.Context, *ListTopSkillProfilesReq) (*ListTopSkillProfilesRes, error)

+ ListUngroupedWFMAgents func(context.Context, *ListUngroupedWFMAgentsReq) (*ListUngroupedWFMAgentsRes, error)

+ ListWFMAgentsAssociatedWithAgentGroup func(context.Context, *ListWFMAgentsAssociatedWithAgentGroupReq) (*ListWFMAgentsAssociatedWithAgentGroupRes, error)

+ PublishDraftSchedule func(context.Context, *PublishDraftScheduleReq) (*PublishDraftScheduleRes, error)

+ ResyncSkillProfiles func(context.Context, *ResyncSkillProfilesReq) (*ResyncSkillProfilesRes, error)

+ SetSchedulingTarget func(context.Context, *SetSchedulingTargetReq) (*SetSchedulingTargetRes, error)

+ SwapShiftInstances func(context.Context, *SwapShiftInstancesReq) (*SwapShiftInstancesRes, error)

+ UpdateAgentAvailabilityPattern func(context.Context, *UpdateAgentAvailabilityPatternReq) (*UpdateAgentAvailabilityPatternRes, error)

+ UpdateAgentGroup func(context.Context, *UpdateAgentGroupReq) (*UpdateAgentGroupRes, error)

+ UpdateCallCenterNode func(context.Context, *UpdateCallCenterNodeReq) (*UpdateCallCenterNodeRes, error)

+ UpdateClientNode func(context.Context, *UpdateClientNodeReq) (*UpdateClientNodeRes, error)

+ UpdateConstraintRule func(context.Context, *UpdateConstraintRuleReq) (*UpdateConstraintRuleRes, error)

+ UpdateLocationNode func(context.Context, *UpdateLocationNodeReq) (*UpdateLocationNodeRes, error)

+ UpdateNonSkillActivity func(context.Context, *UpdateNonSkillActivityReq) (*UpdateNonSkillActivityRes, error)

+ UpdateOpenTimesPattern func(context.Context, *UpdateOpenTimesPatternReq) (*UpdateOpenTimesPatternRes, error)

+ UpdatePlacementRule func(context.Context, *UpdatePlacementRuleReq) (*UpdatePlacementRuleRes, error)

+ UpdateProgramNode func(context.Context, *UpdateProgramNodeReq) (*UpdateProgramNodeRes, error)

+ UpdateScheduleScenario func(context.Context, *UpdateScheduleScenarioReq) (*UpdateScheduleScenarioRes, error)

+ UpdateShiftInstance func(context.Context, *UpdateShiftInstanceReq) (*UpdateShiftInstanceRes, error)

+ UpdateShiftTemplate func(context.Context, *UpdateShiftTemplateReq) (*UpdateShiftTemplateRes, error)

+ UpdateSkillProficiencies func(context.Context, *UpdateSkillProficienciesReq) (*UpdateSkillProficienciesRes, error)

+ UpdateSkillProfile func(context.Context, *UpdateSkillProfileReq) (*UpdateSkillProfileRes, error)

+ UpdateSkillProfileAveragesUsingHistoricalData func(context.Context, *UpdateSkillProfileAveragesUsingHistoricalDataReq) (*UpdateSkillProfileAveragesUsingHistoricalDataRes, error)

+ UpdateSkillProfileProficiencies func(context.Context, *UpdateSkillProfileProficienciesReq) (*UpdateSkillProfileProficienciesRes, error)

+ UpdateWFMAgent func(context.Context, *UpdateWFMAgentReq) (*UpdateWFMAgentRes, error)

+ UpsertForecastDataDelta func(context.Context, *UpsertForecastDataDeltaReq) (*UpsertForecastDataDeltaRes, error)

+ UpsertForecastDataDeltas func(context.Context, *UpsertForecastDataDeltasReq) (*UpsertForecastDataDeltasRes, error)

+ UpsertForecastingParameters func(context.Context, *UpsertForecastingParametersReq) (*UpsertForecastingParametersRes, error)

+ UpsertHistoricalDataDelta func(context.Context, *UpsertHistoricalDataDeltaReq) (*UpsertHistoricalDataDeltaRes, error)

+ UpsertHistoricalDataDeltas func(context.Context, *UpsertHistoricalDataDeltasReq) (*UpsertHistoricalDataDeltasRes, error)

+ UpsertNonSkillActivityAssociation func(context.Context, *UpsertNonSkillActivityAssociationReq) (*UpsertNonSkillActivityAssociationRes, error)

+ UpsertProfileForecast func(context.Context, *UpsertProfileForecastReq) (*UpsertProfileForecastRes, error)

+ UpsertRegressionForecast func(context.Context, *UpsertRegressionForecastReq) (*UpsertRegressionForecastRes, error)

+ type WFM_BuildProfileForecastByIntervalClient interface

+ Recv func() (*CallDataByInterval, error)

+ type WFM_BuildProfileForecastByIntervalServer interface

+ Send func(*CallDataByInterval) error

+ type WFM_BuildProfileForecastByIntervalWithStatsClient interface

+ Recv func() (*BuildProfileForecastByIntervalWithStatsRes, error)

+ type WFM_BuildProfileForecastByIntervalWithStatsServer interface

+ Send func(*BuildProfileForecastByIntervalWithStatsRes) error

+ type WFM_BuildRegressionForecastByIntervalClient interface

+ Recv func() (*CallDataByInterval, error)

+ type WFM_BuildRegressionForecastByIntervalServer interface

+ Send func(*CallDataByInterval) error

+ type WFM_BuildRegressionForecastByIntervalWithStatsClient interface

+ Recv func() (*BuildRegressionForecastByIntervalWithStatsRes, error)

+ type WFM_BuildRegressionForecastByIntervalWithStatsServer interface

+ Send func(*BuildRegressionForecastByIntervalWithStatsRes) error

+ type WFM_ListForecastIntervalsForSkillProfileClient interface

+ Recv func() (*CallDataByInterval, error)

+ type WFM_ListForecastIntervalsForSkillProfileServer interface

+ Send func(*CallDataByInterval) error