zendesk

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Versions in this module

v0

v0.0.58

May 15, 2024

Changes in this version

type Ticket

+ EmailCCIDs []UserID

v0.0.57

May 6, 2024

Changes in this version

type AccountConfigurationService

+ func (s *AccountConfigurationService) Sessions() *SessionService

+ type SessionService struct

+ func (s SessionService) BulkDelete(ctx context.Context, id UserID) error

v0.0.56

May 3, 2024

v0.0.55

Apr 26, 2024

Changes in this version

+ type TicketFieldPayload struct

+ TicketField any

type TicketFieldService

+ func (s TicketFieldService) Update(ctx context.Context, id TicketFieldID, payload TicketFieldPayload) (TicketFieldConfigurationResponse, error)

v0.0.54

Mar 18, 2024

Changes in this version

type Group

+ Default bool

v0.0.53

Feb 28, 2024

Changes in this version

+ type ViewRestriction struct

+ ID uint

+ IDs []GroupID

+ Type string

v0.0.52

Feb 23, 2024

Changes in this version

type SuspendedTicket

+ Author SuspendedTicketAuthor

+ type SuspendedTicketAuthor struct

+ Email string

+ ID *UserID

+ Name string

v0.0.51

Feb 22, 2024

Changes in this version

+ type Automation struct

+ Actions []BusinessRuleAction

+ Active bool

+ Conditions BusinessRuleConditions

+ CreatedAt time.Time

+ Default bool

+ ID AutomationID

+ Position int

+ RawTitle string

+ Title string

+ URL string

+ UpdatedAt time.Time

+ type AutomationID uint64

+ type AutomationService struct

+ func (s AutomationService) List(ctx context.Context, pageHandler func(response AutomationsResponse) error) error

+ type AutomationsResponse struct

+ Automations []Automation

+ type BusinessRuleAction struct

+ Field string

+ Value any

+ type BusinessRuleCondition struct

+ Field string

+ Operator string

+ Value any

+ type BusinessRuleConditions struct

+ All []BusinessRuleCondition

+ Any []BusinessRuleCondition

+ type Macro struct

+ Actions []BusinessRuleAction

+ Active bool

+ CreatedAt time.Time

+ Default bool

+ Description any

+ ID int64

+ Position int

+ RawTitle string

+ Restriction any

+ Title string

+ URL string

+ UpdatedAt time.Time

+ type MacroID uint64

+ type MacroService struct

+ func (s *MacroService) List(ctx context.Context, pageHandler func(response MacrosResponse) error) error

+ type MacrosResponse struct

+ Macros []Macro

type SupportService

+ func (s *SupportService) AutomationService() *AutomationService

+ func (s *SupportService) MacroService() *MacroService

+ func (s *SupportService) TriggerService() *TriggerService

+ func (s *SupportService) ViewService() *ViewService

+ type Trigger struct

+ Actions []BusinessRuleAction

+ Active bool

+ CategoryID string

+ Conditions BusinessRuleConditions

+ CreatedAt time.Time

+ Default bool

+ Description *string

+ ID TriggerID

+ Position int

+ RawTitle string

+ Title string

+ URL string

+ UpdatedAt time.Time

+ type TriggerID uint64

+ type TriggerService struct

+ func (s *TriggerService) List(ctx context.Context, pageHandler func(response TriggersResponse) error) error

+ type TriggersResponse struct

+ Triggers []Trigger

+ type View struct

+ Active bool

+ Conditions BusinessRuleCondition

+ CreatedAt time.Time

+ Default bool

+ Description *string

+ Execution ViewExecution

+ ID ViewID

+ Position int

+ RawTitle string

+ Restriction any

+ Title string

+ URL string

+ UpdatedAt time.Time

+ type ViewColumns struct

+ Filterable bool

+ ID string

+ Sortable bool

+ Title string

+ type ViewExecution struct

+ Columns []ViewColumns

+ Fields []ViewFields

+ Group ViewGroup

+ GroupBy string

+ GroupOrder string

+ Sort ViewSort

+ SortBy string

+ SortOrder string

+ type ViewFields struct

+ Filterable bool

+ ID string

+ Sortable bool

+ Title string

+ type ViewGroup struct

+ Filterable bool

+ ID string

+ Order string

+ Sortable bool

+ Title string

+ type ViewID uint64

+ type ViewService struct

+ func (s *ViewService) List(ctx context.Context, pageHandler func(response ViewsResponse) error) error

+ type ViewSort struct

+ Filterable bool

+ ID string

+ Order string

+ Sortable bool

+ Title string

+ type ViewsResponse struct

+ Views []View

v0.0.50

Feb 22, 2024

Changes in this version

+ const RequestHeaderRetryAttempts

v0.0.49

Feb 19, 2024

v0.0.48

Feb 19, 2024

v0.0.47

Feb 8, 2024

Changes in this version

+ type ChatConversationsService struct

+ type ChatMetricWindow struct

+ SixtyMinuteWindow uint64

+ ThirtyMinuteWindow uint64

type ChatMetrics

+ MissedChats *ChatMetricWindow

+ SatisfactionBad *ChatMetricWindow

+ SatisfactionGood *ChatMetricWindow

type ChatService

+ func (s *ChatService) AgentEvent() *AgentEventService

+ func (s *ChatService) Department() *DepartmentService

+ func (s *ChatService) OAuthClientService() *OAuthClientService

+ type ChatsSearchResult struct

+ ID ChatID

+ Preview string

+ Timestamp time.Time

+ Type string

type ChatsStreamResponse

+ Message string

type DepartmentService

+ func (s *DepartmentService) Show(ctx context.Context, id GroupID) (Department, error)

+ type DepartmentSettings struct

+ ChatEnabled bool

+ SupportGroupID GroupID

+ type LiveChatMetricKeyAgent string

+ const LiveChatMetricKeyAgentsAway

+ const LiveChatMetricKeyAgentsInvisible

+ const LiveChatMetricKeyAgentsOnline

+ type LiveChatMetricKeyChat string

+ const LiveChatMetricKeyActiveChats

+ const LiveChatMetricKeyAssignedChats

+ const LiveChatMetricKeyChatDurationAvg

+ const LiveChatMetricKeyChatDurationMax

+ const LiveChatMetricKeyIncomingChats

+ const LiveChatMetricKeyMissedChats

+ const LiveChatMetricKeyResponseTimeAvg

+ const LiveChatMetricKeyResponseTimeMax

+ const LiveChatMetricKeySatisfactionBad

+ const LiveChatMetricKeySatisfactionGood

+ const LiveChatMetricKeyWaitingTimeAvg

+ const LiveChatMetricKeyWaitingTimeMax

+ type LiveChatOAuthClientID uint64

type LiveChatService

+ func (s *LiveChatService) ChatConversations() *ChatConversationsService

+ func (s *LiveChatService) RealTimeChat() *RealTimeChatService

+ type LiveChatTimeWindow uint64

+ const LiveChatTimeWindow30Minutes

+ const LiveChatTimeWindow60Minutes

+ type OAuthClientConfiguration struct

+ AgentID UserID

+ ClientIdentifier string

+ ClientSecret string

+ ClientType string

+ Company string

+ CreateDate string

+ ID LiveChatOAuthClientID

+ Name string

+ RedirectURIs string

+ Scopes string

+ UpdateDate *string

+ type OAuthClientService struct

+ func (s OAuthClientService) Create(ctx context.Context, payload any) (OAuthClientConfiguration, error)

+ func (s OAuthClientService) Delete(ctx context.Context, id LiveChatOAuthClientID) (OAuthClientConfiguration, error)

+ func (s OAuthClientService) GenerateOAuthClientSecret(ctx context.Context, id LiveChatOAuthClientID) (OAuthClientConfiguration, error)

+ func (s OAuthClientService) List(ctx context.Context) ([]OAuthClientConfiguration, error)

+ func (s OAuthClientService) Show(ctx context.Context, id LiveChatOAuthClientID) (OAuthClientConfiguration, error)

+ func (s OAuthClientService) Update(ctx context.Context, id LiveChatOAuthClientID, payload any) (OAuthClientConfiguration, error)

+ type RealTimeChatRestService struct

+ func (s *RealTimeChatRestService) GetAllChatMetrics(ctx context.Context) (ChatsStreamResponse, error)

+ func (s *RealTimeChatRestService) GetAllChatMetricsForDepartment(ctx context.Context, departmentID GroupID) (ChatsStreamResponse, error)

+ func (s *RealTimeChatRestService) GetAllChatMetricsForSpecificTimeWindow(ctx context.Context, timeWindow LiveChatTimeWindow) (ChatsStreamResponse, error)

+ func (s *RealTimeChatRestService) GetSingleChatMetric(ctx context.Context, chatMetric LiveChatMetricKeyChat) (ChatsStreamResponse, error)

+ func (s *RealTimeChatRestService) GetSingleChatMetricForDepartment(ctx context.Context, chatMetric LiveChatMetricKeyChat, departmentID GroupID) (ChatsStreamResponse, error)

+ func (s *RealTimeChatRestService) GetSingleChatMetricForSpecificTimeWindow(ctx context.Context, chatMetric LiveChatMetricKeyChat, ...) (ChatsStreamResponse, error)

+ type RealTimeChatService struct

+ func (s *RealTimeChatService) RealTimeChatRestService() *RealTimeChatRestService

+ func (s *RealTimeChatService) RealTimeChatStreamingService() *RealTimeChatStreamingService

+ type RealTimeChatStreamingService struct

v0.0.46

Jan 29, 2024

Changes in this version

+ type ChatMetrics struct

+ ActiveChats *int

+ AssignedChats *int

+ ChatDurationAvg *int

+ ChatDurationMax *int

+ IncomingChats *int

+ ResponseTimeAvg *int

+ ResponseTimeMax *int

+ WaitingTimeAvg *int

+ WaitingTimeMax *int

+ type ChatsStreamResponse struct

+ Content ChatsStreamResponseContent

+ StatusCode int

+ type ChatsStreamResponseContent struct

+ Data ChatMetrics

+ DepartmentID int64

+ Topic string

+ Type string

+ type Department struct

+ Description *string

+ Enabled bool

+ ID int64

+ Members *[]int64

+ Name *string

+ Settings struct{ ... }

+ type DepartmentService struct

+ func (s *DepartmentService) List(ctx context.Context) ([]Department, error)

type LiveChatService

+ func (s *LiveChatService) Department() *DepartmentService

+ func (s *LiveChatService) RealTime() *RealTimeService

+ type RealTimeService struct

+ func (s *RealTimeService) GetChatMetricsByDepartment(ctx context.Context, departmentID int64) (ChatsStreamResponse, error)

v0.0.45

Jan 29, 2024

Changes in this version

+ const WebhookEventTypePrefixAgentState

+ const WebhookEventTypePrefixArticle

+ const WebhookEventTypePrefixCommunityPost

+ const WebhookEventTypePrefixOmnichannelConfig

+ const WebhookEventTypePrefixOrganization

+ const WebhookEventTypePrefixUser

+ const WebhookHeaderSignature

+ const WebhookHeaderSignatureTimestamp

+ type AccountID uint64

+ type EventTypeArticleAuthorChangedEvent struct

+ type PostID string

type Service

+ func (s *Service) Webhook() *WebhookService

+ type TopicID string

+ type WebhookAgentStateEventData interface

+ type WebhookArticleEventData interface

+ type WebhookCommunityPostEventData interface

+ type WebhookEvent struct

+ AccountID AccountID

+ Detail any

+ Event any

+ ID WebhookEventID

+ Subject string

+ Time time.Time

+ Type WebhookEventType

+ ZendeskEventVersion string

+ type WebhookEventAgentChannelCreatedPayload WebhookEventAgentState[any]

+ type WebhookEventAgentChannelDeletedPayload WebhookEventAgentState[any]

+ type WebhookEventAgentMaxCapacityChangedPayload WebhookEventAgentState[any]

+ type WebhookEventAgentState struct

+ AccountID AccountID

+ Detail WebhookEventAgentStateDetail

+ Event EventData

+ ID WebhookEventID

+ Subject string

+ Time time.Time

+ Type WebhookEventType

+ ZendeskEventVersion string

+ type WebhookEventAgentStateChangedPayload WebhookEventAgentState[any]

+ type WebhookEventAgentStateDetail struct

+ AccountID string

+ AgentID string

+ Version string

+ type WebhookEventAgentUnifiedStateChangedPayload WebhookEventAgentState[any]

+ type WebhookEventAgentWorkItemAddedPayload WebhookEventAgentState[any]

+ type WebhookEventAgentWorkItemRemovedPayload WebhookEventAgentState[any]

+ type WebhookEventArticle struct

+ AccountID AccountID

+ Detail WebhookEventArticleDetail

+ Event EventData

+ ID WebhookEventID

+ Subject string

+ Time time.Time

+ Type WebhookEventType

+ ZendeskEventVersion string

+ type WebhookEventArticleAuthorChangedPayload WebhookEventArticle[any]

+ type WebhookEventArticleCommentChangedPayload WebhookEventArticle[any]

+ type WebhookEventArticleCommentCreatedPayload WebhookEventArticle[any]

+ type WebhookEventArticleCommentPublishedPayload WebhookEventArticle[any]

+ type WebhookEventArticleCommentUnpublishedPayload WebhookEventArticle[any]

+ type WebhookEventArticleDetail struct

+ BrandID BrandID

+ ID ArticleID

+ type WebhookEventArticlePublishedPayload WebhookEventArticle[any]

+ type WebhookEventArticleSubscriptionCreatedPayload WebhookEventArticle[any]

+ type WebhookEventArticleUnpublishedPayload WebhookEventArticle[any]

+ type WebhookEventArticleVoteChangedPayload WebhookEventArticle[any]

+ type WebhookEventArticleVoteCreatedPayload WebhookEventArticle[any]

+ type WebhookEventArticleVoteRemovedPayload WebhookEventArticle[any]

+ type WebhookEventCommunityPost struct

+ AccountID AccountID

+ Detail WebhookEventCommunityPostDetail

+ Event EventData

+ ID WebhookEventID

+ Subject string

+ Time time.Time

+ Type WebhookEventType

+ ZendeskEventVersion string

+ type WebhookEventCommunityPostChangedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostCommentChangedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostCommentCreatedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostCommentPublishedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostCommentUnpublishedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostCommentVoteChangedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostCommentVoteCreatedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostCreatedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostDetail struct

+ BrandID string

+ ID string

+ PostID string

+ type WebhookEventCommunityPostPublishedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostSubscriptionCreatedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostUnpublishedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostVoteChangedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostVoteCreatedPayload WebhookEventCommunityPost[any]

+ type WebhookEventCommunityPostVoteRemovedPayload WebhookEventCommunityPost[any]

+ type WebhookEventDataCustomFieldUpdate struct

+ Current any

+ Field struct{ ... }

+ Previous any

+ type WebhookEventDataEmpty struct

+ type WebhookEventDataIDField struct

+ ID string

+ type WebhookEventDataSimpleBoolUpdate struct

+ Current bool

+ Previous bool

+ type WebhookEventDataSimpleBoolUpdateValue struct

+ CurrentValue bool

+ PreviousValue bool

+ type WebhookEventDataSimpleStringUpdate struct

+ Current string

+ Previous string

+ type WebhookEventDataTagsChanged struct

+ Added struct{ ... }

+ Removed struct{ ... }

+ type WebhookEventDataUserGroupMembershipChanged struct

+ Group WebhookEventDataIDField

+ type WebhookEventDataUserIdentity struct

+ Identity WebhookEventDataUserIdentitySchema

+ type WebhookEventDataUserIdentityChanged struct

+ Current WebhookEventDataUserIdentitySchema

+ Previous WebhookEventDataUserIdentitySchema

+ type WebhookEventDataUserIdentitySchema struct

+ ID string

+ Primary bool

+ Type string

+ Value string

+ type WebhookEventDataUserMerged struct

+ User struct{ ... }

+ type WebhookEventDataUserOrganizationMembershipChanged struct

+ Organization struct{ ... }

+ type WebhookEventDetailCommunityPost struct

+ BrandID BrandID

+ PostID PostID

+ TopicID TopicID

+ type WebhookEventDetailOrganization struct

+ CreatedAt time.Time

+ ExternalID *string

+ GroupID *string

+ ID string

+ Name string

+ SharedComments bool

+ SharedTickets bool

+ UpdatedAt time.Time

+ type WebhookEventHandlers struct

+ WebhookEventAgentChannelCreated func(ctx context.Context, eventData WebhookEventAgentChannelCreatedPayload) error

+ WebhookEventAgentChannelDeleted func(ctx context.Context, eventData WebhookEventAgentChannelDeletedPayload) error

+ WebhookEventAgentDefault func(ctx context.Context, webhookBody []byte) error

+ WebhookEventAgentMaxCapacityChanged func(ctx context.Context, eventData WebhookEventAgentMaxCapacityChangedPayload) error

+ WebhookEventAgentStateChanged func(ctx context.Context, eventData WebhookEventAgentStateChangedPayload) error

+ WebhookEventAgentUnifiedStateChanged func(ctx context.Context, eventData WebhookEventAgentUnifiedStateChangedPayload) error

+ WebhookEventAgentWorkItemAdded func(ctx context.Context, eventData WebhookEventAgentWorkItemAddedPayload) error

+ WebhookEventAgentWorkItemRemoved func(ctx context.Context, eventData WebhookEventAgentWorkItemRemovedPayload) error

+ WebhookEventArticleCommentChanged func(ctx context.Context, eventData WebhookEventArticleCommentChangedPayload) error

+ WebhookEventArticleCommentCreated func(ctx context.Context, eventData WebhookEventArticleCommentCreatedPayload) error

+ WebhookEventArticleCommentPublished func(ctx context.Context, eventData WebhookEventArticleCommentPublishedPayload) error

+ WebhookEventArticleCommentUnpublished func(ctx context.Context, eventData WebhookEventArticleCommentUnpublishedPayload) error

+ WebhookEventArticleDefault func(ctx context.Context, webhookBody []byte) error

+ WebhookEventArticlePublished func(ctx context.Context, eventData WebhookEventArticlePublishedPayload) error

+ WebhookEventArticleSubscriptionCreated func(ctx context.Context, eventData WebhookEventArticleSubscriptionCreatedPayload) error

+ WebhookEventArticleUnpublished func(ctx context.Context, eventData WebhookEventArticleUnpublishedPayload) error

+ WebhookEventArticleVoteChanged func(ctx context.Context, eventData WebhookEventArticleVoteChangedPayload) error

+ WebhookEventArticleVoteCreated func(ctx context.Context, eventData WebhookEventArticleVoteCreatedPayload) error

+ WebhookEventArticleVoteRemoved func(ctx context.Context, eventData WebhookEventArticleVoteRemovedPayload) error

+ WebhookEventCommunityPostChanged func(ctx context.Context, eventData WebhookEventCommunityPostChangedPayload) error

+ WebhookEventCommunityPostCommentChanged func(ctx context.Context, eventData WebhookEventCommunityPostCommentChangedPayload) error

+ WebhookEventCommunityPostCommentCreated func(ctx context.Context, eventData WebhookEventCommunityPostCommentCreatedPayload) error

+ WebhookEventCommunityPostCommentPublished func(ctx context.Context, ...) error

+ WebhookEventCommunityPostCommentUnpublished func(ctx context.Context, ...) error

+ WebhookEventCommunityPostCommentVoteChanged func(ctx context.Context, ...) error

+ WebhookEventCommunityPostCommentVoteCreated func(ctx context.Context, ...) error

+ WebhookEventCommunityPostCreated func(ctx context.Context, eventData WebhookEventCommunityPostCreatedPayload) error

+ WebhookEventCommunityPostDefault func(ctx context.Context, webhookBody []byte) error

+ WebhookEventCommunityPostPublished func(ctx context.Context, eventData WebhookEventCommunityPostPublishedPayload) error

+ WebhookEventCommunityPostSubscriptionCreated func(ctx context.Context, ...) error

+ WebhookEventCommunityPostUnpublished func(ctx context.Context, eventData WebhookEventCommunityPostUnpublishedPayload) error

+ WebhookEventCommunityPostVoteChanged func(ctx context.Context, eventData WebhookEventCommunityPostVoteChangedPayload) error

+ WebhookEventCommunityPostVoteCreated func(ctx context.Context, eventData WebhookEventCommunityPostVoteCreatedPayload) error

+ WebhookEventCommunityPostVoteRemoved func(ctx context.Context, eventData WebhookEventCommunityPostVoteRemovedPayload) error

+ WebhookEventOmnichannelRoutingConfigFeatureChanged func(ctx context.Context, ...) error

+ WebhookEventOrganizationCreated func(ctx context.Context, eventData WebhookEventOrganizationCreatedPayload) error

+ WebhookEventOrganizationCustomFieldChanged func(ctx context.Context, ...) error

+ WebhookEventOrganizationDefault func(ctx context.Context, webhookBody []byte) error

+ WebhookEventOrganizationDeleted func(ctx context.Context, eventData WebhookEventOrganizationDeletedPayload) error

+ WebhookEventOrganizationExternalIDChanged func(ctx context.Context, ...) error

+ WebhookEventOrganizationNameChanged func(ctx context.Context, eventData WebhookEventOrganizationNameChangedPayload) error

+ WebhookEventOrganizationTagsChanged func(ctx context.Context, eventData WebhookEventOrganizationTagsChangedPayload) error

+ WebhookEventUserActiveChanged func(ctx context.Context, eventData WebhookEventUserActiveChangedPayload) error

+ WebhookEventUserAliasChanged func(ctx context.Context, eventData WebhookEventUserAliasChangedPayload) error

+ WebhookEventUserCreated func(ctx context.Context, eventData WebhookEventUserCreatedPayload) error

+ WebhookEventUserCustomFieldChanged func(ctx context.Context, eventData WebhookEventUserCustomFieldChangedPayload) error

+ WebhookEventUserCustomRoleChanged func(ctx context.Context, eventData WebhookEventUserCustomRoleChangedPayload) error

+ WebhookEventUserDefault func(ctx context.Context, webhookBody []byte) error

+ WebhookEventUserDefaultGroupChanged func(ctx context.Context, eventData WebhookEventUserDefaultGroupChangedPayload) error

+ WebhookEventUserDeleted func(ctx context.Context, eventData WebhookEventUserDeletedPayload) error

+ WebhookEventUserDetailsChanged func(ctx context.Context, eventData WebhookEventUserDetailsChangedPayload) error

+ WebhookEventUserExternalIDChanged func(ctx context.Context, eventData WebhookEventUserExternalIDChangedPayload) error

+ WebhookEventUserGroupMembershipCreated func(ctx context.Context, eventData WebhookEventUserGroupMembershipCreatedPayload) error

+ WebhookEventUserGroupMembershipDeleted func(ctx context.Context, eventData WebhookEventUserGroupMembershipDeletedPayload) error

+ WebhookEventUserIdentityChanged func(ctx context.Context, eventData WebhookEventUserIdentityChangedPayload) error

+ WebhookEventUserIdentityCreated func(ctx context.Context, eventData WebhookEventUserIdentityCreatedPayload) error

+ WebhookEventUserIdentityDeleted func(ctx context.Context, eventData WebhookEventUserIdentityDeletedPayload) error

+ WebhookEventUserLastLoginChanged func(ctx context.Context, eventData WebhookEventUserLastLoginChangedPayload) error

+ WebhookEventUserMerged func(ctx context.Context, eventData WebhookEventUserMergedPayload) error

+ WebhookEventUserNameChanged func(ctx context.Context, eventData WebhookEventUserNameChangedPayload) error

+ WebhookEventUserNotesChanged func(ctx context.Context, eventData WebhookEventUserNotesChangedPayload) error

+ WebhookEventUserOnlyPrivateCommentsChanged func(ctx context.Context, ...) error

+ WebhookEventUserOrganizationMembershipCreated func(ctx context.Context, ...) error

+ WebhookEventUserOrganizationMembershipDeleted func(ctx context.Context, ...) error

+ WebhookEventUserPasswordChanged func(ctx context.Context, eventData WebhookEventUserPasswordChangedPayload) error

+ WebhookEventUserPhotoChanged func(ctx context.Context, eventData WebhookEventUserPhotoChangedPayload) error

+ WebhookEventUserRoleChanged func(ctx context.Context, eventData WebhookEventUserRoleChangedPayload) error

+ WebhookEventUserSuspendedChanged func(ctx context.Context, eventData WebhookEventUserSuspendedChangedPayload) error

+ WebhookEventUserTagsChanged func(ctx context.Context, eventData WebhookEventUserTagsChangedPayload) error

+ WebhookEventUserTimeZoneChanged func(ctx context.Context, eventData WebhookEventUserTimeZoneChangedPayload) error

+ type WebhookEventID string

+ type WebhookEventOmnichannelRoutingConfig struct

+ AccountID AccountID

+ Detail WebhookEventOmnichannelRoutingConfigDetail

+ Event EventData

+ ID WebhookEventID

+ Subject string

+ Time time.Time

+ Type WebhookEventType

+ ZendeskEventVersion string

+ type WebhookEventOmnichannelRoutingConfigDetail struct

+ AccountID string

+ type WebhookEventOmnichannelRoutingConfigFeatureChangedPayload WebhookEventOmnichannelRoutingConfig[WebhookEventDataSimpleBoolUpdateValue]

+ type WebhookEventOrganization struct

+ AccountID AccountID

+ Detail WebhookEventOrganizationDetail

+ Event EventData

+ ID WebhookEventID

+ Subject string

+ Time time.Time

+ Type WebhookEventType

+ ZendeskEventVersion string

+ type WebhookEventOrganizationCreatedPayload WebhookEventOrganization[WebhookEventDataEmpty]

+ type WebhookEventOrganizationCustomFieldChangedPayload WebhookEventOrganization[WebhookEventDataCustomFieldUpdate]

+ type WebhookEventOrganizationDeletedPayload WebhookEventOrganization[WebhookEventDataEmpty]

+ type WebhookEventOrganizationDetail struct

+ CreatedAt time.Time

+ Email string

+ ExternalID string

+ GroupID string

+ ID string

+ Name string

+ SharedComments bool

+ SharedTickets bool

+ UpdatedAt time.Time

+ type WebhookEventOrganizationExternalIDChangedPayload WebhookEventOrganization[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventOrganizationNameChangedPayload WebhookEventOrganization[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventOrganizationTagsChangedPayload WebhookEventOrganization[WebhookEventDataTagsChanged]

+ type WebhookEventType string

+ const WebhookEventAgentChannelCreated

+ const WebhookEventAgentChannelDeleted

+ const WebhookEventAgentMaxCapacityChanged

+ const WebhookEventAgentStateChanged

+ const WebhookEventAgentUnifiedStateChanged

+ const WebhookEventAgentWorkItemAdded

+ const WebhookEventAgentWorkItemRemoved

+ const WebhookEventArticleAuthorChanged

+ const WebhookEventArticleCommentChanged

+ const WebhookEventArticleCommentCreated

+ const WebhookEventArticleCommentPublished

+ const WebhookEventArticleCommentUnpublished

+ const WebhookEventArticlePublished

+ const WebhookEventArticleSubscriptionCreated

+ const WebhookEventArticleUnpublished

+ const WebhookEventArticleVoteChanged

+ const WebhookEventArticleVoteCreated

+ const WebhookEventArticleVoteRemoved

+ const WebhookEventCommunityPostChanged

+ const WebhookEventCommunityPostCommentChanged

+ const WebhookEventCommunityPostCommentCreated

+ const WebhookEventCommunityPostCommentPublished

+ const WebhookEventCommunityPostCommentUnpublished

+ const WebhookEventCommunityPostCommentVoteChanged

+ const WebhookEventCommunityPostCommentVoteCreated

+ const WebhookEventCommunityPostCreated

+ const WebhookEventCommunityPostPublished

+ const WebhookEventCommunityPostSubscriptionCreated

+ const WebhookEventCommunityPostUnpublished

+ const WebhookEventCommunityPostVoteChanged

+ const WebhookEventCommunityPostVoteCreated

+ const WebhookEventCommunityPostVoteRemoved

+ const WebhookEventOmnichannelRoutingConfigFeatureChanged

+ const WebhookEventOrganizationCreated

+ const WebhookEventOrganizationCustomFieldChanged

+ const WebhookEventOrganizationDeleted

+ const WebhookEventOrganizationExternalIDChanged

+ const WebhookEventOrganizationNameChanged

+ const WebhookEventOrganizationTagsChanged

+ const WebhookEventUserActiveChanged

+ const WebhookEventUserAliasChanged

+ const WebhookEventUserCreated

+ const WebhookEventUserCustomFieldChanged

+ const WebhookEventUserCustomRoleChanged

+ const WebhookEventUserDefaultGroupChanged

+ const WebhookEventUserDeleted

+ const WebhookEventUserDetailsChanged

+ const WebhookEventUserExternalIDChanged

+ const WebhookEventUserGroupMembershipCreated

+ const WebhookEventUserGroupMembershipDeleted

+ const WebhookEventUserIdentityChanged

+ const WebhookEventUserIdentityCreated

+ const WebhookEventUserIdentityDeleted

+ const WebhookEventUserLastLoginChanged

+ const WebhookEventUserMerged

+ const WebhookEventUserNameChanged

+ const WebhookEventUserNotesChanged

+ const WebhookEventUserOnlyPrivateCommentsChanged

+ const WebhookEventUserOrganizationMembershipCreated

+ const WebhookEventUserOrganizationMembershipDeleted

+ const WebhookEventUserPasswordChanged

+ const WebhookEventUserPhotoChanged

+ const WebhookEventUserRoleChanged

+ const WebhookEventUserSuspendedChanged

+ const WebhookEventUserTagsChanged

+ const WebhookEventUserTimeZoneChanged

+ type WebhookEventUser struct

+ AccountID AccountID

+ Detail WebhookEventUserDetail

+ Event EventData

+ ID WebhookEventID

+ Subject string

+ Time time.Time

+ Type WebhookEventType

+ ZendeskEventVersion string

+ type WebhookEventUserActiveChangedPayload WebhookEventUser[WebhookEventDataSimpleBoolUpdate]

+ type WebhookEventUserActiveStatusChangedPayload struct

+ Current bool

+ Previous bool

+ type WebhookEventUserAliasChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserCreatedPayload WebhookEventUser[WebhookEventDataEmpty]

+ type WebhookEventUserCustomFieldChangedPayload WebhookEventUser[WebhookEventDataCustomFieldUpdate]

+ type WebhookEventUserCustomRoleChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserDefaultGroupChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserDeletedPayload WebhookEventUser[WebhookEventDataEmpty]

+ type WebhookEventUserDetail struct

+ CreatedAt time.Time

+ DefaultGroupID string

+ Email string

+ ExternalID string

+ ID string

+ OrganizationID string

+ Role string

+ UpdatedAt time.Time

+ type WebhookEventUserDetailsChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserExternalIDChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserGroupMembershipCreatedPayload WebhookEventUser[WebhookEventDataUserGroupMembershipChanged]

+ type WebhookEventUserGroupMembershipDeletedPayload WebhookEventUser[WebhookEventDataUserGroupMembershipChanged]

+ type WebhookEventUserIdentityChangedPayload WebhookEventUser[WebhookEventDataUserIdentityChanged]

+ type WebhookEventUserIdentityCreatedPayload WebhookEventUser[WebhookEventDataUserIdentity]

+ type WebhookEventUserIdentityDeletedPayload WebhookEventUser[WebhookEventDataUserIdentity]

+ type WebhookEventUserLastLoginChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserMergedPayload WebhookEventUser[WebhookEventDataUserMerged]

+ type WebhookEventUserNameChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserNotesChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserOnlyPrivateCommentsChangedPayload WebhookEventUser[WebhookEventDataSimpleBoolUpdate]

+ type WebhookEventUserOrganizationMembershipCreatedPayload WebhookEventUser[WebhookEventDataUserOrganizationMembershipChanged]

+ type WebhookEventUserOrganizationMembershipDeletedPayload WebhookEventUser[WebhookEventDataUserOrganizationMembershipChanged]

+ type WebhookEventUserPasswordChangedPayload WebhookEventUser[WebhookEventDataEmpty]

+ type WebhookEventUserPhotoChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserRoleChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookEventUserSuspendedChangedPayload WebhookEventUser[WebhookEventDataSimpleBoolUpdate]

+ type WebhookEventUserTagsChangedPayload WebhookEventUser[WebhookEventDataTagsChanged]

+ type WebhookEventUserTimeZoneChangedPayload WebhookEventUser[WebhookEventDataSimpleStringUpdate]

+ type WebhookOmnichannelRoutingConfigData interface

+ type WebhookOrganizationEventData interface

+ type WebhookService struct

+ func (s *WebhookService) HandleWebhookEvent(eventHandlers WebhookEventHandlers, webhookSigningSecret string) http.Handler

+ func (s *WebhookService) HandleWebhookTrigger(handler func(ctx context.Context, webhookBody []byte) error, ...) http.Handler

+ type WebhookUserEventData interface

v0.0.44

Jan 23, 2024

Changes in this version

+ func WithFilterForEndTime(endTime time.Time) listTicketSatisfactionRatingModifier

+ func WithFilterForScore(score SatisfactionRatingScore) listTicketSatisfactionRatingModifier

+ func WithFilterForStartTime(startTime time.Time) listTicketSatisfactionRatingModifier

+ type ListTicketSatisfactionRatingModifier interface

+ ModifyListTicketSatisfactionRatingRequest func(queryParameters *url.Values)

type SatisfactionRatingScore

+ const SatisfactionRatingScoreBadWithComment

+ const SatisfactionRatingScoreBadWithoutComment

+ const SatisfactionRatingScoreGoodWithComment

+ const SatisfactionRatingScoreGoodWithoutComment

+ const SatisfactionRatingScoreReceived

+ const SatisfactionRatingScoreReceivedWithComment

+ const SatisfactionRatingScoreReceivedWithoutComment

type SatisfactionRatingService

+ func (s SatisfactionRatingService) ListWithModifiers(ctx context.Context, ...) error

v0.0.43

Jan 23, 2024

Changes in this version

+ type ReasonCode uint64

+ type ReasonID uint64

+ type SatisfactionRating struct

+ AssigneeID *UserID

+ Comment *string

+ CreatedAt time.Time

+ GroupID *GroupID

+ ID SatisfactionRatingID

+ Reason *string

+ ReasonCode *ReasonCode

+ ReasonID *ReasonID

+ RequesterID UserID

+ Score string

+ TicketID TicketID

+ URL string

+ UpdatedAt *time.Time

+ type SatisfactionRatingID uint64

+ type SatisfactionRatingResponse struct

+ SatisfactionRating SatisfactionRating

+ type SatisfactionRatingScore string

+ const SatisfactionRatingScoreBad

+ const SatisfactionRatingScoreGood

+ const SatisfactionRatingScoreOffered

+ const SatisfactionRatingScoreUnOffered

+ type SatisfactionRatingService struct

+ func (s SatisfactionRatingService) List(ctx context.Context, ...) error

+ func (s SatisfactionRatingService) Show(ctx context.Context, id SatisfactionRatingID) (SatisfactionRating, error)

+ type SatisfactionRatingsResponse struct

+ SatisfactionRatings []SatisfactionRating

type SupportService

+ func (s *SupportService) SatisfactionRatings() *SatisfactionRatingService

+ func (s *SupportService) TicketTags() *TicketTagService

v0.0.42

Dec 21, 2023

v0.0.41

Dec 8, 2023

Changes in this version

type Ticket

+ CollaboratorIDs []UserID

+ FollowerIDs []UserID

v0.0.40

Dec 4, 2023

v0.0.39

Nov 29, 2023

Changes in this version

type AccountConfigurationService

+ func (s *AccountConfigurationService) Brands() *BrandService

+ type Brand struct

+ Active bool

+ BrandURL string

+ CreatedAt time.Time

+ Default bool

+ HasHelpCenter bool

+ HelpCenterState string

+ HostMapping string

+ ID BrandID

+ IsDeleted bool

+ Logo BrandLogoAttachment

+ Name string

+ SignatureTemplate string

+ Subdomain string

+ TicketFormIDs []TicketFormID

+ URL string

+ UpdatedAt *time.Time

+ type BrandID uint64

+ type BrandLogoAttachment struct

+ ContentType string

+ ContentURL string

+ Deleted bool

+ FileName string

+ Height uint64

+ ID AttachmentID

+ Inline bool

+ MappedContentURL string

+ Size uint64

+ URL string

+ Width uint64

+ type BrandResponse struct

+ Brand Brand

+ type BrandService struct

+ func (s BrandService) List(ctx context.Context, pageHandler func(response BrandsResponse) error) error

+ func (s BrandService) Show(ctx context.Context, id BrandID) (Brand, error)

+ type BrandsResponse struct

+ Brands []Brand

type Ticket

+ Dates TicketDates

type TicketAttachmentService

+ func (s TicketAttachmentService) UploadWithFilename(ctx context.Context, localFilePath string, filename string, ...) (TicketAttachmentUploadResponse, error)

+ type TicketDates struct

+ AssignedAt *time.Time

+ AssigneeUpdatedAt *time.Time

+ InitiallyAssignedAt *time.Time

+ LatestCommentAddedAt *time.Time

+ RequesterUpdatedAt *time.Time

+ SolvedAt *time.Time

+ StatusUpdatedAt *time.Time

type TicketService

+ func (s TicketService) Import(ctx context.Context, payload TicketPayload) (TicketResponse, error)

+ func (s TicketService) IncrementalExportWithSideloads(ctx context.Context, startTime time.Time, sideloads []TicketSideload, ...) error

+ type TicketSideload string

+ const TicketSideloadDates

type User

+ RemotePhotoURL *string

v0.0.38

Nov 23, 2023

Changes in this version

+ func WithSlogger(logger *slog.Logger) configOption

type CustomRoleConfiguration

+ EndUserListAccess string

+ EndUserProfileAccess string

+ ExploreAccess string

+ ForumAccess string

+ ForumAccessRestrictedContent bool

+ GroupAccess bool

+ LightAgent bool

+ MacroAccess string

+ ManageAutomations bool

+ ManageBusinessRules bool

+ ManageContextualWorkspaces bool

+ ManageDynamicContent bool

+ ManageExtensionsAndChannels bool

+ ManageFacebook bool

+ ManageGroupMemberships bool

+ ManageGroups bool

+ ManageOrganizationFields bool

+ ManageOrganizations bool

+ ManageRoles string

+ ManageSLAs bool

+ ManageSkills bool

+ ManageSuspendedTickets bool

+ ManageTeamMembers string

+ ManageTicketFields bool

+ ManageTicketForms bool

+ ManageTriggers bool

+ ManageUserFields bool

+ ModerateForums bool

+ OrganizationEditing bool

+ OrganizationNotesEditing bool

+ ReportAccess string

+ SideConversationCreate bool

+ TicketAccess string

+ TicketCommentAccess string

+ TicketDeletion bool

+ TicketEditing bool

+ TicketMerge bool

+ TicketRedaction bool

+ TicketTagEditing bool

+ TwitterSearchAccess bool

+ UserViewAccess string

+ ViewAccess string

+ ViewDeletedTickets bool

+ VoiceAccess bool

+ VoiceDashboardAccess bool

+ type ErrorDetail struct

+ Description string

+ Error string

type GroupMembership

+ URL string

type GroupMembershipService

+ func (s GroupMembershipService) Show(ctx context.Context, id GroupMembershipID) (GroupMembership, error)

+ type IdentityID uint64

+ type OrganizationAutocompleteResponse struct

+ Organizations []Organization

+ type OrganizationMembership struct

+ CreatedAt time.Time

+ Default bool

+ ID OrganizationMembershipID

+ OrganizationID OrganizationID

+ OrganizationName string

+ URL string

+ UpdatedAt *time.Time

+ UserID UserID

+ ViewTickets bool

+ type OrganizationMembershipID uint64

+ type OrganizationMembershipPayload struct

+ OrganizationMembership OrganizationMembershipPayloadData

+ type OrganizationMembershipPayloadData struct

+ OrganizationID OrganizationID

+ UserID UserID

+ type OrganizationMembershipResponse struct

+ OrganizationMembership OrganizationMembership

+ type OrganizationMembershipService struct

+ func (s OrganizationMembershipService) Create(ctx context.Context, payload OrganizationMembershipPayload) (OrganizationMembershipResponse, error)

+ func (s OrganizationMembershipService) List(ctx context.Context, ...) error

+ func (s OrganizationMembershipService) Show(ctx context.Context, id OrganizationMembershipID) (OrganizationMembership, error)

+ type OrganizationMembershipsResponse struct

+ OrganizationMemberships []OrganizationMembership

type OrganizationService

+ func (s OrganizationService) Autocomplete(ctx context.Context, term string, ...) error

type SupportService

+ func (s *SupportService) OrganizationMemberships() *OrganizationMembershipService

type TicketCommentResponse

+ Users []User

type TicketCommentService

+ func (s TicketCommentService) ListByTicketIDWithSideload(ctx context.Context, ticketID TicketID, sideloads []TicketCommentSideload, ...) error

+ type TicketCommentSideload string

+ const TicketCommentSideloadUsers

type User

+ Alias *string

+ Details *string

+ Notes *string

+ OnlyPrivateComments bool

+ RestrictedAgent bool

+ SharedAgent bool

+ TicketRestriction *UserTicketRestriction

+ TimeZone string

type UserIdentity

+ DeliverableState string

+ Primary bool

+ Type string

+ URL string

+ UndeliverableCount uint64

+ UserID UserID

+ Verified bool

+ type UserIdentityPayload struct

+ Identity any

+ type UserIdentityResponse struct

+ Identity UserIdentity

type UserIdentityService

+ func (s *UserIdentityService) Create(ctx context.Context, userID UserID, payload UserIdentityPayload) (UserIdentityResponse, error)

type UserResponse

+ Identities []UserIdentity

+ Organizations []Organization

+ type UserSearchResponse struct

+ Groups []Group

+ Identities []UserIdentity

+ OpenTicketCount map[string]uint64

+ Organizations []Organization

+ Users []User

type UserService

+ func (s UserService) IncrementalExportWithSideloads(ctx context.Context, startTime int64, sideloads []UserSideload, ...) error

+ func (s UserService) SearchWithSideloads(ctx context.Context, query string, sideloads []UserSideload, ...) error

+ func (s UserService) ShowWithSideloads(ctx context.Context, id UserID, sideloads []UserSideload) (UserResponse, error)

+ type UserSideload string

+ const UserSideloadAbilities

+ const UserSideloadGroups

+ const UserSideloadIdentities

+ const UserSideloadOpenTicketCount

+ const UserSideloadOrganizations

+ const UserSideloadRoles

+ type UserTicketRestriction string

+ const UserTicketRestrictionAssigned

+ const UserTicketRestrictionGroups

+ const UserTicketRestrictionOrganization

+ const UserTicketRestrictionRequested

v0.0.37

Nov 8, 2023

Changes in this version

type Error

+ Response *http.Response

+ type MalwareScanResult string

+ const MalwareFailedToScan

+ const MalwareFound

+ const MalwareNotFound

+ const MalwareNotScanned

+ type OrganizationFieldConfiguration struct

+ Active bool

+ CreatedAt time.Time

+ CustomFieldOptions []CustomFieldOption

+ Description string

+ ID OrganizationFieldID

+ Key string

+ Position uint64

+ RawDescription string

+ RawTitle string

+ RegexpForValidation *string

+ System bool

+ Tag Tag

+ Title string

+ Type OrganizationFieldType

+ URL string

+ UpdatedAt time.Time

+ type OrganizationFieldConfigurationResponse struct

+ OrganizationField OrganizationFieldConfiguration

+ type OrganizationFieldType string

+ const OrganizationFieldTypeCheckbox

+ const OrganizationFieldTypeDate

+ const OrganizationFieldTypeDecimal

+ const OrganizationFieldTypeDropdown

+ const OrganizationFieldTypeInteger

+ const OrganizationFieldTypeLookup

+ const OrganizationFieldTypeRegexp

+ const OrganizationFieldTypeText

+ const OrganizationFieldTypeTextArea

+ type OrganizationFieldsConfigurationResponse struct

+ OrganizationFields []OrganizationFieldConfiguration

type SupportService

+ func (s *SupportService) TicketTagService() *TicketTagService

+ type TagMeta struct

+ Count uint64

+ Name Tag

+ type TagSearchResponse struct

+ Tags []Tag

+ type TagsResponse struct

+ Tags []TagMeta

type Ticket

+ Fields []TicketField

type TicketAttachment

+ Deleted bool

+ Height uint64

+ Inline bool

+ MalwareAccessOverride bool

+ MalwareScanResult MalwareScanResult

+ MappedContentURL string

+ URL string

+ Width uint64

type TicketAttachmentService

+ func (s *TicketAttachmentService) DownloadToFile(ctx context.Context, contentURL string, filePath string) error

+ func (s TicketAttachmentService) Download(ctx context.Context, contentURL string, writer io.Writer) error

type TicketComment

+ CreatedAt time.Time

+ HTMLBody string

+ Metadata TicketCommentMetadata

+ PlainBody string

+ Public bool

+ Type string

+ Uploads []UploadToken

+ type TicketCommentMetadata struct

+ Flags []uint

+ System TicketCommentMetadataSystem

+ Via TicketVia

+ type TicketCommentMetadataSystem struct

+ Client string

+ IPAddress string

+ Latitude float64

+ Location string

+ Longitude float64

type TicketField

+ Value any

+ type TicketFieldConfiguration struct

+ Active bool

+ AgentDescription string

+ CollapsedForAgents bool

+ CreatedAt time.Time

+ CustomFieldOptions []CustomFieldOption

+ CustomStatuses []CustomStatus

+ Description string

+ EditableInPortal bool

+ ID TicketFieldID

+ Position uint64

+ RawDescription string

+ RawTitle string

+ RawTitleInPortal string

+ RegexpForValidation *string

+ Removable bool

+ Required bool

+ RequiredInPortal bool

+ Tag Tag

+ Title string

+ TitleInPortal string

+ Type TicketFieldType

+ URL string

+ UpdatedAt time.Time

+ VisibleInPortal bool

+ type TicketFieldConfigurationResponse struct

+ TicketField TicketFieldConfiguration

+ type TicketFieldType string

+ const TicketFieldTypeCheckbox

+ const TicketFieldTypeDate

+ const TicketFieldTypeDecimal

+ const TicketFieldTypeInteger

+ const TicketFieldTypeLookup

+ const TicketFieldTypeMultiSelect

+ const TicketFieldTypePartialCreditCard

+ const TicketFieldTypeRegexp

+ const TicketFieldTypeTagger

+ const TicketFieldTypeText

+ const TicketFieldTypeTextArea

+ type TicketFields []TicketField

+ func (fields TicketFields) CreateMap() map[TicketFieldID]any

+ type TicketFieldsConfigurationResponse struct

+ TicketFields []TicketFieldConfiguration

+ type TicketTagService struct

+ func (s TicketTagService) List(ctx context.Context, pageHandler func(response TagsResponse) error) error

+ func (s TicketTagService) Search(ctx context.Context, searchTerm string, ...) error

+ type UserFieldConfiguration struct

+ Active bool

+ CreatedAt time.Time

+ CustomFieldOptions []CustomFieldOption

+ Description *string

+ ID UserFieldID

+ Key string

+ Position uint64

+ RawDescription *string

+ RawTitle *string

+ RegexpForValidation *string

+ System bool

+ Tag Tag

+ Title *string

+ Type UserFieldType

+ URL string

+ UpdatedAt *time.Time

+ type UserFieldConfigurationResponse struct

+ UserField UserFieldConfiguration

+ type UserFieldType string

+ const UserFieldTypeCheckbox

+ const UserFieldTypeDate

+ const UserFieldTypeDecimal

+ const UserFieldTypeDropdown

+ const UserFieldTypeInteger

+ const UserFieldTypeLookup

+ const UserFieldTypeRegexp

+ const UserFieldTypeText

+ const UserFieldTypeTextArea

+ type UserFieldsConfigurationResponse struct

+ UserFields []UserFieldConfiguration

v0.0.36

Oct 31, 2023

Changes in this version

type CustomRole

+ UpdatedAt time.Time

v0.0.35

Oct 24, 2023

Changes in this version

type AccountConfigurationService

+ func (s *AccountConfigurationService) CustomRoles() *CustomRoleService

+ type AgentScopePermission string

+ const ScopeCreate

+ const ScopeDelete

+ const ScopeRead

+ const ScopeUpdate

+ type AttachmentID uint64

+ type AuditID uint64

+ type CustomRole struct

+ Configuration CustomRoleConfiguration

+ CreatedAt time.Time

+ Description string

+ ID CustomRoleID

+ Name string

+ RoleType uint64

+ TeamMemberCount uint64

+ UdpatedAt time.Time

+ type CustomRoleConfiguration struct

+ AssignTicketsToAnyGroup bool

+ ChatAccess bool

+ CustomObjects map[string]CustomRoleCustomObject

+ type CustomRoleCustomObject struct

+ Scopes []AgentScopePermission

+ type CustomRoleResponse struct

+ CustomRole CustomRole

+ type CustomRoleService struct

+ func (s CustomRoleService) List(ctx context.Context, pageHandler func(response CustomRolesResponse) error) error

+ func (s CustomRoleService) Show(ctx context.Context, id CustomRoleID) (CustomRole, error)

+ type CustomRolesResponse struct

+ CustomRoles []CustomRole

+ type CustomStatus struct

+ Active bool

+ AgentLabel string

+ ID CustomStatusID

+ StatusCategory CustomStatusCategory

+ type CustomStatusCategory string

+ const StatusCategoryHold

+ const StatusCategoryNew

+ const StatusCategoryOpen

+ const StatusCategoryPending

+ const StatusCategorySolved

+ type CustomStatusID uint64

+ type CustomStatusPayload struct

+ CustomStatus any

+ type CustomStatusResponse struct

+ CustomStatus CustomStatus

+ type CustomStatusService struct

+ func (s CustomStatusService) Create(ctx context.Context, payload CustomStatusPayload) (CustomStatusResponse, error)

+ func (s CustomStatusService) List(ctx context.Context, pageHandler func(response CustomStatusesResponse) error) error

+ func (s CustomStatusService) Show(ctx context.Context, id CustomStatusID) (CustomStatus, error)

+ type CustomStatusesResponse struct

+ CustomStatuses []CustomStatus

+ type GroupPayload struct

+ Group any

+ type GroupResponse struct

+ Group Group

type GroupsService

+ func (s GroupsService) Create(ctx context.Context, payload GroupPayload) (GroupResponse, error)

+ func (s GroupsService) Show(ctx context.Context, id GroupID) (Group, error)

+ type ListProblemTicketIncidentsResponse struct

+ Tickets []Ticket

+ type OffsetPaginationResponse struct

+ Count uint64

+ NextPage *string

+ PreviousPage *string

+ type OrganizationField struct

+ Active bool

+ Description string

+ ID OrganizationFieldID

+ type OrganizationFieldID uint64

+ type OrganizationFieldPayload struct

+ OrganizationField any

+ type OrganizationFieldResponse struct

+ OrganizationField OrganizationField

+ type OrganizationFieldService struct

+ func (s OrganizationFieldService) Create(ctx context.Context, payload OrganizationFieldPayload) (OrganizationFieldResponse, error)

+ func (s OrganizationFieldService) Delete(ctx context.Context, id OrganizationFieldID) error

+ func (s OrganizationFieldService) List(ctx context.Context, ...) error

+ func (s OrganizationFieldService) Show(ctx context.Context, id OrganizationFieldID) (OrganizationField, error)

+ func (s OrganizationFieldService) Update(ctx context.Context, id OrganizationFieldID, payload OrganizationFieldPayload) (OrganizationFieldResponse, error)

+ type OrganizationFieldsResponse struct

+ OrganizationFields []OrganizationField

type SupportService

+ func (s *SupportService) CustomStatuses() *CustomStatusService

+ func (s *SupportService) OrganizationFields() *OrganizationFieldService

+ func (s *SupportService) TicketAttachments() *TicketAttachmentService

+ func (s *SupportService) TicketComments() *TicketCommentService

+ func (s *SupportService) TicketFields() *TicketFieldService

+ type TicketAttachment struct

+ ContentType string

+ ContentURL string

+ FileName string

+ ID AttachmentID

+ Size uint64

+ type TicketAttachmentResponse struct

+ Attachment TicketAttachment

+ type TicketAttachmentService struct

+ func (s TicketAttachmentService) Show(ctx context.Context, attachmentID AttachmentID) (TicketAttachment, error)

+ func (s TicketAttachmentService) Upload(ctx context.Context, localFilePath string, uploadToken UploadToken) (TicketAttachmentUploadResponse, error)

+ type TicketAttachmentUploadResponse struct

+ Upload struct{ ... }

+ type TicketComment struct

+ Attachments []TicketAttachment

+ AuditID AuditID

+ AuthorID UserID

+ Body string

+ ID TicketCommentID

+ type TicketCommentID uint64

+ type TicketCommentResponse struct

+ Comments []TicketComment

+ type TicketCommentService struct

+ func (s TicketCommentService) ListByTicketID(ctx context.Context, ticketID TicketID, ...) error

+ type TicketField struct

+ Active bool

+ Description string

+ ID TicketFieldID

+ type TicketFieldResponse struct

+ TicketField TicketField

+ type TicketFieldService struct

+ func (s TicketFieldService) List(ctx context.Context, pageHandler func(response TicketFieldsResponse) error) error

+ func (s TicketFieldService) Show(ctx context.Context, id TicketFieldID) (TicketField, error)

+ type TicketFieldsResponse struct

+ TicketFields []TicketField

+ type TicketFormResponse struct

+ TicketForm TicketForm

type TicketFormService

+ func (s TicketFormService) Show(ctx context.Context, ticketFormID TicketFormID) (TicketForm, error)

type TicketService

+ func (s TicketService) ListProblemTicketIncidents(ctx context.Context, problemTicket TicketID, ...) error

+ type UploadToken string

+ type UserFieldResponse struct

+ UserField UserField

type UserFieldService

+ func (s UserFieldService) Show(ctx context.Context, id UserFieldID) (UserField, error)

+ type UserRole string

+ const UserRoleAdmin

+ const UserRoleAgent

+ const UserRoleEndUser

v0.0.34

Oct 22, 2023

v0.0.33

Oct 22, 2023

v0.0.32

Oct 22, 2023

v0.0.31

Oct 22, 2023

Changes in this version

type SupportService

+ func (s *SupportService) TicketForms() *TicketFormService

+ type TicketForm struct

+ Active bool

+ CreatedAt time.Time

+ Default bool

+ DisplayName string

+ EndUserVisible bool

+ ID TicketFormID

+ InAllBrands bool

+ Name string

+ Position int

+ RawDisplayName string

+ RawName string

+ TicketFieldIds []TicketFieldID

+ URL string

+ UpdatedAt time.Time

+ type TicketFormService struct

+ func (s TicketFormService) List(ctx context.Context, pageHandler func(response TicketFormsResponse) error) (TicketFormsResponse, error)

+ type TicketFormsResponse struct

+ TicketForms []TicketForm

v0.0.30

Oct 22, 2023

Changes in this version

+ type SideConversationCreatePayload struct

+ Message SideConversationMessage

+ type SideConversationMessage struct

+ Body string

+ Subject string

+ To []SideConversationTarget

+ type SideConversationService struct

+ func (s *SideConversationService) Create(ctx context.Context, ticketID TicketID, payload SideConversationCreatePayload) error

+ type SideConversationTarget interface

+ SideConversationTarget func()

+ type SideConversationTargetChildTicket struct

+ SupportAgentID UserID

+ SupportGroupID GroupID

+ func (s SideConversationTargetChildTicket) SideConversationTarget()

type SupportService

+ func (s *SupportService) SideConversations() *SideConversationService

v0.0.29

Oct 21, 2023

Changes in this version

+ func SetTimeout(timeout time.Duration) configOption

v0.0.28

Oct 11, 2023

v0.0.27

Oct 11, 2023

v0.0.26

Oct 6, 2023

Changes in this version

+ func WithFilterForIPAddress(ipAddress string) listAccountConfigurationAuditLogModifier

type CategoryService

+ func (s CategoryService) List(ctx context.Context, pageHandler func(response CategoriesResponse) error) error

type SectionService

+ func (s SectionService) List(ctx context.Context, pageHandler func(response SectionsResponse) error) error

v0.0.25

Sep 11, 2023

v0.0.24

Sep 11, 2023

Changes in this version

+ func WithPageSize(pageSize uint8) listAccountConfigurationAuditLogModifier

+ func WithSort(field string, direction CursorPaginationSortDirection) listAccountConfigurationAuditLogModifier

+ type CursorPaginationSortDirection string

+ const Asc

+ const Desc

v0.0.23

Sep 11, 2023

Changes in this version

+ type SourceID int64

v0.0.22

Sep 8, 2023

Changes in this version

+ type JobStatus struct

+ ID string

+ Message string

+ Progress uint64

+ Results any

+ Status string

+ Total uint64

+ URL string

+ type JobStatusResponse struct

+ JobStatus JobStatus

+ type MergeRequestPayload struct

+ IDs []TicketID

+ SourceComment string

+ SourceCommentIsPublic bool

+ TargetComment string

+ TargetCommentIsPublic bool

type TicketService

+ func (s TicketService) Merge(ctx context.Context, destination TicketID, payload MergeRequestPayload) (JobStatusResponse, error)

v0.0.21

Sep 8, 2023

Changes in this version

+ func WithFilterForAction(action AuditLogAction) listAccountConfigurationAuditLogModifier

+ func WithFilterForActorID(actorID ActorID) listAccountConfigurationAuditLogModifier

+ func WithFilterForCreatedAt(startTime time.Time, endTime time.Time) listAccountConfigurationAuditLogModifier

+ func WithFilterForIpAddress(ipAddress string) listAccountConfigurationAuditLogModifier

+ func WithFilterForSourceID(sourceType string, sourceID uint64) listAccountConfigurationAuditLogModifier

+ func WithFilterForSourceType(sourceType string) listAccountConfigurationAuditLogModifier

+ type AccountConfigurationService struct

+ func (s *AccountConfigurationService) AuditLogs() *AuditLogService

+ type ActorID int64

+ type AuditLog struct

+ Action AuditLogAction

+ ActionLabel string

+ ActorID ActorID

+ ActorName string

+ ChangeDescription string

+ CreatedAt time.Time

+ ID AuditLogID

+ IPAddress *string

+ SourceID uint64

+ SourceLabel string

+ SourceType string

+ URL string

+ type AuditLogAction string

+ const Create

+ const Destroy

+ const Exported

+ const Login

+ const Update

+ type AuditLogID uint64

+ type AuditLogService struct

+ func (s AuditLogService) List(ctx context.Context, pageHandler func(response AuditLogsResponse) error, ...) error

+ type AuditLogsResponse struct

+ AuditLogs []AuditLog

+ type ListAccountConfigurationAuditLogModifier interface

+ ModifyListAccountConfigurationAuditLogRequest func(queryParameters *url.Values)

type Service

+ func (s *Service) AccountConfiguration() *AccountConfigurationService

v0.0.20

Sep 1, 2023

v0.0.19

Aug 31, 2023

Changes in this version

+ type Tag string

+ func (tag Tag) Validate() error

v0.0.18

Aug 19, 2023

Changes in this version

type AgentState

+ StatusSince time.Time

v0.0.17

Aug 18, 2023

Changes in this version

+ func WithUserAgent(userAgent string) configOption

v0.0.16

Aug 9, 2023

Changes in this version

type User

+ Signature string

v0.0.15

Jul 27, 2023

v0.0.14

Jul 27, 2023

v0.0.13

Jul 27, 2023

Changes in this version

type SupportService

+ func (s *SupportService) UserIdentities() *UserIdentityService

+ type UserIdentitiesResponse struct

+ Identities []UserIdentity

+ type UserIdentity struct

+ ID uint64

+ Value string

+ type UserIdentityService struct

+ func (s *UserIdentityService) List(ctx context.Context, userID uint64, ...) error

v0.0.12

Jul 27, 2023

Changes in this version

+ const PriorityHigh

+ const PriorityLow

+ const PriorityNormal

+ const PriorityUrgent

+ const StatusClosed

+ const StatusDeleted

+ const StatusHold

+ const StatusNew

+ const StatusOpen

+ const StatusPending

+ const StatusSolved

type Article

+ HTMLURL string

+ type ArticleService struct

+ func (s ArticleService) List(ctx context.Context, pageHandler func(response ArticlesResponse) error) error

+ func (s ArticleService) Show(ctx context.Context, id ArticleID) (Article, error)

type Category

+ HTMLURL string

+ type CategoryService struct

+ type ChatAccountID uint64

type ChatService

+ func (s *ChatService) IncrementalExport(ctx context.Context, startTime time.Time, ...) error

+ func (s *ChatService) List(ctx context.Context, pageHandler func(page ChatsResponse) error) error

+ func (s *ChatService) Search(ctx context.Context, query string, ...) error

+ func (s *ChatService) Show(ctx context.Context, id ChatID) (Chat, error)

+ type CustomFieldOption struct

+ ID CustomFieldOptionID

+ Name string

+ Position uint64

+ RawName string

+ URL string

+ Value string

+ type CustomFieldOptionID uint64

+ type CustomRoleID uint64

type Error

+ func (err *Error) ImmutableRecord() bool

+ type Group struct

+ CreatedAt time.Time

+ Deleted bool

+ ID GroupID

+ IsPublic bool

+ Name string

+ UpdatedAt time.Time

+ type GroupMembership struct

+ CreatedAt time.Time

+ Default bool

+ GroupID GroupID

+ ID GroupMembershipID

+ UpdatedAt time.Time

+ UserID UserID

+ type GroupMembershipID uint64

+ type GroupMembershipPayload struct

+ GroupMembership any

+ type GroupMembershipResponse struct

+ GroupMembership GroupMembership

+ type GroupMembershipService struct

+ func (s GroupMembershipService) Create(ctx context.Context, userID UserID, groupID GroupID) (GroupMembershipResponse, error)

+ func (s GroupMembershipService) Delete(ctx context.Context, userID UserID, groupMembershipID GroupMembershipID) error

+ func (s GroupMembershipService) List(ctx context.Context, pageHandler func(response GroupMembershipsResponse) error) error

+ func (s GroupMembershipService) ListByGroup(ctx context.Context, groupID GroupID, ...) error

+ func (s GroupMembershipService) ListByUser(ctx context.Context, userID UserID, ...) error

+ func (s GroupMembershipService) SetDefault(ctx context.Context, userID UserID, groupMembershipID GroupMembershipID) (GroupMembershipsResponse, error)

+ type GroupMembershipsResponse struct

+ GroupMemberships []GroupMembership

+ type GroupsResponse struct

+ Groups []Group

+ type GroupsService struct

+ func (s GroupsService) List(ctx context.Context, pageHandler func(response GroupsResponse) error) error

+ type LiveChatService struct

+ func (s *LiveChatService) AgentEvent() *AgentEventService

+ func (s *LiveChatService) Chat() *ChatService

type Organization

+ CreatedAt time.Time

+ DeletedAt *time.Time

+ Details string

+ DomainNames []string

+ ExternalID *string

+ GroupID *GroupID

+ Name string

+ Notes string

+ OrganizationFields OrganizationFields

+ SharedComments bool

+ SharedTickets bool

+ Tags []string

+ UpdatedAt time.Time

+ type OrganizationFields map[string]any

+ func (fields OrganizationFields) GetBool(key string) bool

+ func (fields OrganizationFields) GetString(key string) *string

+ type OrganizationPayload struct

+ Organization any

type OrganizationService

+ func (s OrganizationService) Create(ctx context.Context, payload OrganizationPayload) (OrganizationResponse, error)

+ func (s OrganizationService) Update(ctx context.Context, id OrganizationID, payload OrganizationPayload) (OrganizationResponse, error)

+ type PermissionGroupID uint64

+ type Schedule struct

+ CreatedAt time.Time

+ ID ScheduleID

+ Intervals []ScheduleInterval

+ Name string

+ TimeZone string

+ UpdatedAt time.Time

+ func (schedule Schedule) Active(now time.Time) (bool, error)

+ func (schedule Schedule) Location() (*time.Location, error)

+ type ScheduleID uint64

+ type ScheduleInterval struct

+ EndTime int

+ StartTime int

+ type ScheduleService struct

+ func (s *ScheduleService) List(ctx context.Context) (SchedulesResponse, error)

+ type SchedulesResponse struct

+ Schedules []Schedule

type Section

+ HTMLURL string

+ type SectionService struct

type Service

+ func (s *Service) LiveChat() *LiveChatService

+ func (s *Service) SubDomain() string

type SupportService

+ func (s *SupportService) GroupMemberships() *GroupMembershipService

+ func (s *SupportService) Groups() *GroupsService

+ func (s *SupportService) Schedules() *ScheduleService

+ func (s *SupportService) SuspendedTickets() *SuspendedTicketService

+ func (s *SupportService) TicketAudits() *TicketAuditService

+ func (s *SupportService) UserFields() *UserFieldService

+ type SuspendedTicket struct

+ Cause string

+ CauseID int

+ CreatedAt time.Time

+ ID SuspendedTicketID

+ Recipient string

+ Subject string

+ TicketID *TicketID

+ UpdatedAt time.Time

+ type SuspendedTicketID uint64

+ type SuspendedTicketService struct

+ func (s *SuspendedTicketService) Delete(ctx context.Context, id SuspendedTicketID) error

+ func (s *SuspendedTicketService) RecoverMultiple(ctx context.Context, ids []SuspendedTicketID) error

+ func (s SuspendedTicketService) List(ctx context.Context, pageHandler func(response SuspendedTicketsResponse) error) error

+ type SuspendedTicketsResponse struct

+ SuspendedTickets []SuspendedTicket

type Tags

+ func (tags Tags) HasTag(targetTag string) bool

+ type TicketAudit struct

+ AuthorID int

+ CreatedAt time.Time

+ Events []TicketAuditEvent

+ ID TicketAuditID

+ TicketID int

+ type TicketAuditEvent struct

+ FieldName string

+ ID TicketAuditEventID

+ PreviousValue any

+ Type string

+ Value any

+ type TicketAuditEventID uint64

+ type TicketAuditID uint64

+ type TicketAuditResponse struct

+ Audit TicketAudit

+ type TicketAuditService struct

+ func (s TicketAuditService) ListForTicket(ctx context.Context, ticketID TicketID, ...) error

+ type TicketAuditsResponse struct

+ Audits []TicketAudit

+ type TicketCustomFields []TicketCustomField

+ func (fields TicketCustomFields) CreateMap() map[TicketFieldID]any

+ type TicketFieldID uint64

+ type TicketPayload struct

+ Ticket any

type TicketService

+ func (s TicketService) Create(ctx context.Context, payload TicketPayload) (TicketResponse, error)

+ func (s TicketService) Update(ctx context.Context, id TicketID, payload TicketPayload) (TicketResponse, error)

type User

+ Active bool

+ CreatedAt time.Time

+ CustomRoleID *CustomRoleID

+ DefaultGroupID *GroupID

+ Email string

+ ExternalID *string

+ IanaTimeZone string

+ LastLoginAt *time.Time

+ Locale string

+ Name string

+ OrganizationID *OrganizationID

+ Phone *string

+ Photo *UserPhoto

+ Role string

+ RoleType *int

+ Shared bool

+ Suspended bool

+ Tags []string

+ TwoFactorAuthEnabled bool

+ UpdatedAt time.Time

+ UserFields UserFields

+ Verified bool

+ type UserField struct

+ Active bool

+ CreatedAt time.Time

+ CustomFieldOptions []CustomFieldOption

+ Description *string

+ ID UserFieldID

+ Key string

+ Position uint64

+ RawDescription *string

+ RawTitle *string

+ System bool

+ Title *string

+ Type string

+ URL string

+ UpdatedAt *time.Time

+ type UserFieldID uint64

+ type UserFieldService struct

+ func (s UserFieldService) List(ctx context.Context, pageHandler func(response UserFieldsResponse) error) error

+ type UserFields map[string]any

+ type UserFieldsResponse struct

+ UserFields []UserField

+ type UserPayload struct

+ User any

+ type UserPhoto struct

+ ContentURL string

+ type UserSegmentID uint64

type UserService

+ func (s UserService) Create(ctx context.Context, payload UserPayload) (UserResponse, error)

+ func (s UserService) Search(ctx context.Context, query string) (UsersResponse, error)

+ func (s UserService) ShowSelf(ctx context.Context) (User, error)

+ func (s UserService) Update(ctx context.Context, id UserID, payload UserPayload) (UserResponse, error)

v0.0.11

Jul 25, 2023

v0.0.10

Jul 19, 2023

v0.0.9

Jul 17, 2023

v0.0.8

Jul 17, 2023

v0.0.7

Jul 17, 2023

v0.0.6

Jul 17, 2023

Changes in this version

type ChatsIncrementalExportResponse

+ EndTimeUnix uint64

type IncrementalExportResponse

+ EndTimeUnix uint64

v0.0.5

Jul 17, 2023

v0.0.4

Jul 16, 2023

Changes in this version

+ type AgentEvent struct

+ AccountID uint64

+ AgentID UserID

+ FieldName string

+ ID string

+ PreviousValue AgentEventValue

+ StartTime time.Time

+ Value AgentEventValue

+ type AgentEventExportResponse struct

+ AgentEvents []AgentEvent

+ Count int64

+ EndTimeUnix float64

+ NextPage string

+ func (response AgentEventExportResponse) EndTime() time.Time

+ type AgentEventService struct

+ func (s *AgentEventService) GetAgentStates(ctx context.Context) AgentStates

+ func (s *AgentEventService) IncrementalExport(ctx context.Context, startTime time.Time, ...) error

+ func (s *AgentEventService) UpdateAgentStates(ctx context.Context, defaultStateTime time.Time) error

+ type AgentEventValue string

+ func (a *AgentEventValue) UnmarshalJSON(data []byte) (err error)

+ type AgentState struct

+ AgentID UserID

+ EngagementCount uint64

+ Status string

+ Timestamp time.Time

+ type AgentStates map[UserID]AgentState

type ChatService

+ func (s *ChatService) AgentsService() *AgentEventService

v0.0.3

Jul 13, 2023

Changes in this version

+ type ChatSearchResult struct

+ ID ChatID

+ Preview string

+ Timestamp time.Time

+ Type string

+ type ChatsSearchResponse struct

+ NextURL *string

+ Results []ChatSearchResult

type ChatsService

+ func (s *ChatsService) Search(ctx context.Context, query string, ...) error

v0.0.2

Jul 12, 2023

Changes in this version

+ type ChatEngagement struct

+ Accepted bool

+ AgentID UserID

+ Assigned bool

+ ChatID ChatID

+ Comment string

+ Count ChatCount

+ DepartmentID GroupID

+ Duration float64

+ ID ChatEngagementID

+ ResponseTime ChatResponseTime

+ StartedBy string

+ Timestamp time.Time

+ type ChatEngagementID string

+ type IncrementalExportChat struct

+ ChatEngagements []ChatEngagement

v0.0.1

Jul 12, 2023

Changes in this version

+ func WithLogger(logger *log.Logger) configOption

+ func WithRequestPreProcessor(requestPreProcessor RequestPreProcessor) configOption

+ func WithRoundTripper(roundTripper http.RoundTripper) configOption

+ type Article struct

+ AuthorID UserID

+ Body string

+ CommentsDisabled bool

+ ContentTagIds []any

+ CreatedAt time.Time

+ Draft bool

+ EditedAt time.Time

+ HTML_URL string

+ ID ArticleID

+ LabelNames []any

+ Locale string

+ Name string

+ Outdated bool

+ PermissionGroupID uint64

+ Position int64

+ Promoted bool

+ SectionID uint64

+ SourceLocale string

+ Title string

+ URL string

+ UpdatedAt time.Time

+ UserSegmentID uint64

+ VoteCount uint64

+ VoteSum uint64

+ type ArticleID uint64

+ type ArticleResponse struct

+ Article Article

+ type ArticlesResponse struct

+ Articles []Article

+ type ArticlesService struct

+ func (s ArticlesService) List(ctx context.Context, pageHandler func(response ArticlesResponse) error) error

+ func (s ArticlesService) Show(ctx context.Context, id ArticleID) (Article, error)

+ type AuthenticationPassword struct

+ Email string

+ Password string

+ func (auth AuthenticationPassword) AddZendeskAuthentication(r *http.Request)

+ type AuthenticationToken struct

+ Email string

+ Token string

+ func (auth AuthenticationToken) AddZendeskAuthentication(r *http.Request)

+ type CategoriesResponse struct

+ Categories []Category

+ type CategoriesService struct

+ type Category struct

+ CreatedAt time.Time

+ Description string

+ HTML_URL string

+ ID CategoryID

+ Locale string

+ Name string

+ Outdated bool

+ Position int64

+ SourceLocale string

+ URL string

+ UpdatedAt time.Time

+ type CategoryID uint64

+ type CategoryResponse struct

+ Category Category

+ type Chat struct

+ AgentIds []UserID

+ Count ChatCount

+ DepartmentID GroupID

+ Duration int

+ EndTimestamp time.Time

+ History []ChatHistory

+ ID ChatID

+ Missed bool

+ ResponseTime ChatResponseTime

+ Session ChatSession

+ StartedBy string

+ Tags []string

+ Timestamp time.Time

+ Triggered bool

+ Type string

+ Unread bool

+ Visitor ChatVisitor

+ WebPath []ChatWebPath

+ ZendeskTicketID TicketID

+ type ChatCount struct

+ Agent uint

+ Total uint

+ Visitor uint

+ type ChatCredentials struct

+ ClientID string

+ ClientSecret string

+ type ChatHistory struct

+ AgentID UserID

+ Channel string

+ DepartmentID GroupID

+ DepartmentName string

+ Index int

+ Msg string

+ MsgID string

+ Name string

+ Options string

+ Reason string

+ SenderType string

+ Source string

+ Timestamp time.Time

+ Type string

+ type ChatID string

+ type ChatResponseTime struct

+ Avg float64

+ First uint64

+ Max uint64

+ type ChatService struct

+ func (s *ChatService) Chats() *ChatsService

+ type ChatSession struct

+ Browser string

+ City string

+ CountryCode string

+ CountryName string

+ EndDate time.Time

+ ID string

+ IP string

+ Platform string

+ Region string

+ StartDate time.Time

+ UserAgent string

+ type ChatVisitor struct

+ Email string

+ ID string

+ Name string

+ Notes string

+ Phone string

+ type ChatWebPath struct

+ From string

+ Timestamp time.Time

+ Title string

+ To string

+ type ChatsIncrementalExportResponse struct

+ Chats []Chat

+ Count uint64

+ EndID ChatID

+ EndTime uint64

+ NextPage string

+ type ChatsResponse struct

+ Chats []Chat

+ NextURL *string

+ type ChatsService struct

+ func (s *ChatsService) IncrementalExport(ctx context.Context, startTime int64, ...) error

+ func (s *ChatsService) List(ctx context.Context, pageHandler func(page ChatsResponse) error) error

+ func (s *ChatsService) Show(ctx context.Context, id ChatID) (Chat, error)

+ type CursorPaginationLinks struct

+ First string

+ Last string

+ Next string

+ type CursorPaginationMeta struct

+ AfterCursor string

+ BeforeCursor string

+ HasMore bool

+ type CursorPaginationResponse struct

+ Links CursorPaginationLinks

+ Meta CursorPaginationMeta

+ type Error struct

+ Body []byte

+ Description string

+ Message string

+ StatusCode int

+ func (err *Error) Error() string

+ func (err *Error) UnmarshalJSON(b []byte) error

+ type GroupID uint64

+ type GuideService struct

+ func (s *GuideService) Articles() *ArticlesService

+ func (s *GuideService) Categories() *CategoriesService

+ func (s *GuideService) Sections() *SectionsService

+ type IncrementalExportResponse struct

+ EndOfStream bool

+ EndTime uint64

+ type Organization struct

+ ID OrganizationID

+ type OrganizationCustomField struct

+ ID int

+ Value any

+ type OrganizationID uint64

+ type OrganizationResponse struct

+ Organization Organization

+ type OrganizationSatisfactionRating struct

+ Score string

+ type OrganizationService struct

+ func (s OrganizationService) IncrementalExport(ctx context.Context, startTime int64, ...) error

+ func (s OrganizationService) Show(ctx context.Context, id OrganizationID) (Organization, error)

+ type OrganizationVia struct

+ Channel string

+ type OrganizationsIncrementalExportResponse struct

+ type OrganizationsResponse struct

+ Organizations []Organization

+ type RequestPreProcessor interface

+ ProcessRequest func(*http.Request) error

+ type RequestPreProcessorFunc func(*http.Request) error

+ func (p RequestPreProcessorFunc) ProcessRequest(r *http.Request) error

+ type Section struct

+ CategoryID CategoryID

+ CreatedAt time.Time

+ Description string

+ HTML_URL string

+ ID SectionID

+ Locale string

+ Name string

+ Outdated bool

+ ParentSectionID any

+ Position uint

+ Sorting string

+ SourceLocale string

+ ThemeTemplate string

+ URL string

+ UpdatedAt time.Time

+ type SectionID uint64

+ type SectionsResponse struct

+ Count int

+ NextPage string

+ Page int

+ PageCount int

+ PerPage int

+ PreviousPage any

+ Sections []Section

+ SortBy string

+ SortOrder string

+ type SectionsService struct

+ type Service struct

+ func NewService(subDomain string, zendeskAuth authentication, chatCredentials ChatCredentials, ...) *Service

+ func (s *Service) Chat() *ChatService

+ func (s *Service) Guide() *GuideService

+ func (s *Service) Support() *SupportService

+ type SupportService struct

+ func (s *SupportService) Organizations() *OrganizationService

+ func (s *SupportService) Tickets() *TicketService

+ func (s *SupportService) Users() *UserService

+ type Tags []string

+ type TagsPayload struct

+ Tags Tags

+ type Ticket struct

+ AssigneeID *UserID

+ CreatedAt time.Time

+ CustomFields []TicketCustomField

+ Description string

+ DueAt *time.Time

+ ExternalID *string

+ GroupID *GroupID

+ HasIncidents bool

+ ID TicketID

+ IsPublic bool

+ OrganizationID *OrganizationID

+ Priority string

+ ProblemID *TicketID

+ RequesterID UserID

+ SatisfactionRating TicketSatisfactionRating

+ Status string

+ Subject string

+ SubmitterID UserID

+ Tags Tags

+ TicketFormID TicketFormID

+ Type *string

+ URL string

+ UpdatedAt time.Time

+ Via TicketVia

+ type TicketCustomField struct

+ ID int

+ Value any

+ type TicketFormID uint64

+ type TicketID uint64

+ type TicketResponse struct

+ Ticket Ticket

+ type TicketSatisfactionRating struct

+ Score string

+ type TicketService struct

+ func (s TicketService) AddTags(ctx context.Context, ticketID TicketID, tags Tags) (Tags, error)

+ func (s TicketService) IncrementalExport(ctx context.Context, startTime int64, perPage uint, ...) error

+ func (s TicketService) RemoveTags(ctx context.Context, ticketID TicketID, tags Tags) (Tags, error)

+ func (s TicketService) SetTags(ctx context.Context, ticketID TicketID, tags Tags) (Tags, error)

+ func (s TicketService) Show(ctx context.Context, id TicketID) (Ticket, error)

+ type TicketVia struct

+ Channel string

+ type TicketsIncrementalExportResponse struct

+ type TicketsResponse struct

+ Tickets []Ticket

+ type User struct

+ ID UserID

+ type UserID uint64

+ func (userID *UserID) UnmarshalJSON(b []byte) error

+ type UserResponse struct

+ User User

+ type UserService struct

+ func (s UserService) IncrementalExport(ctx context.Context, startTime int64, ...) error

+ func (s UserService) Show(ctx context.Context, id UserID) (User, error)

+ type UsersIncrementalExportResponse struct

+ type UsersResponse struct

+ Users []User

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